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Nourish & Flourish
The mission of our Company has always been to develop, produce
and sell products that offer health and naturality, with an
environmentally sustainable approach.
• This mission is also a commitment towards our consumers, our
customers, our teams, our shareholders, our suppliers and other
stakeholders. This is the very basis of our social responsibility policy.
• In the context of these new economic, social and environmental
challenges, Nutrition & Santé accepts this responsibility to promote
sustainable growth. To make our commitment strong and effective, it
has to be shared internally with our teams and externally with our
suppliers.
The purpose of this sustainable purchasing charter is to demonstrate
our commitment towards the environment, human rights, fair
operating practices and consumer issues, and to clarify our
requirements on these points for our suppliers.
At Nutrition & Santé, we are committed to the principles of sustainable
development and we seek, wherever possible, to do business with
partners who have already made such a commitment or who are
willing to take steps in that direction.
This approach represents a long-term commitment, and Corporate
Social Responsibility (CSR) is now a selection criterion as important
as quality, services and costs.
The Nutrition & Santé team will be very mindful of compliance with this
charter and we can help our suppliers to build an action plan to improve
a shared contribution to compliance with this commitment.
International Sustainable Purchasing Charter
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This charter is based on Nutrition & Santé’s mission and values as
outlined in the « Vision 2015 » strategic corporate project.
Our mission :
« Nutrition & Santé develops, produces and sells
natural, healthy, branded food products. »
Our Values :
Care and respect for people
Pioneer
Responsible
Commitment and hard-work
Simple and open
International Sustainable Purchasing Charter
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Nutrition & Santé
commitments
To contribute to the economic
development of our regions :
We are producers and we have chosen to
develop our industrial activities in rural
areas, close to raw material supply sources.
To reduce our environmental impact :
ISO 14001 certification of our production plants
Waste sorting management
Water and energy consumption decrease
Implementation of an eco-design policy.
To give the priority to agricultural and local supply organization :
We have implemented the first European sustainable supply organization with GMO-free
soya, grown in the south west of France.
We have developed sustainable supply organization for CRC® (Sustainable cultivating
method) wheat flour.
The major part of our raw materials is supplied from Europe.
> www.nutritionetsante.com/en/our-commitments
International Sustainable Purchasing Charter
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Food safety :
We are committed to offering consumers food products that are safe, compliant and
high quality.
We have adopted policies and procedures to ensure the application of health and
safety regulations.
All our plants are working with a high level of quality management.
We apply the standards and principles of Codex Alimentarius and we implement the
Hazard Analysis of Critical Control Points (HACCP) approach.
Improve the quality of working life :
We regularly hire new employees.
We respect generation and gender balance.
We are committed to health and work safety management with an investment
of over 3 M€ a year.
Leader on the dietetic, organic and vegetal food markets :
We have been innovating since our creation with currently 150
new products launched each year.
Around 20% of our turnover comes from organic products.
We are committed to fighting food waste, we regularly make
significant food donations to several NGOs
We are committed to a social partnership in order develop organic
soya production and help to produce tofu in Burkina Faso with the
« Tofu for Africa » operation.
International Sustainable Purchasing Charter
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Shared fundamental social
and human rights principles
The principles outlined below refer to International Labour norms, defined by the
International Labour Organization. These principles are upheld by Nutrition & Santé and
must be upheld by our suppliers too, as well as all along the supply chain.
Child Labour
• The company does not resort to labour of children under the age of 15. Where the Law
stipulates a higher age under which work is prohibited or where the compulsory school
completion age is above the age of 15, the latter is applied. Educational programs (work-
training programs) are not included in this prohibition.
Forced Labour
• The company does not resort to forced or compulsory labour, i.e. any work or service required
from a person under the threat of any punishment or to which the person did not give his or
her consent.
Non-discrimination
• In accordance with national legislation, the company shall refrain from any discriminatory
practice. This includes any distinction, exclusion or preference which may reduce or jeopardize
equal opportunity and treatment. This can be based on race, gender, sexual orientation,
religion, political opinion, age, nationality, family responsibilities or other considerations.
Freedom of organization and right to collective bargaining
• The company admits and respects the freedom of association of workers, who can freely
choose their representatives. The company also admits the right to collective bargaining and
ensures that staff representatives are not subject to discrimination of any kind.
Health and Safety at work
• The company ensures that the workstation and its environment do not adversely affect the
physical integrity and health of the employee. Reducing the causes of accidents and improving
working conditions are subject to tightly monitored actions. Sanitary facilities, refectories and
accommodation provided by the company are constructed and maintained in accordance with
standards prescribed by the laws in force in the country. The company must at least provide
drinking water, clean and sufficient toilets, adequate ventilation, emergency exits, workplaces
with proper lighting and easy access to medical care.
Working time
• The company should ensure that national Laws concerning working time are applied, including
overtime. Employees have at least one day off per week, except in exceptional circumstances
and for a limited period.
Salary
• The company ensures that no wage is below the legal minimum set by the country. Every
employee receives a pay slip.
• Employees are appropriately compensated, in accordance with the prevailing wages in the
country. Overtime is always paid at a rate higher than the normal hourly rate.
Group Social Indicators
• The company is committed to implementing the most significant annual social indicators, in
order to measure progress made on various topics under social policy.
• These indicators can consider at least the number of employees and employment in general,
social dialogue, safety at work, salaries and training.
International Sustainable Purchasing Charter
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Fair dealings with suppliers
• We treat our suppliers with honesty and respect. Our purchasing activities are conducted in
accordance with highest ethical and professional standards, as set out in the Otsuka
Group Global Code of Business Ethics.
• Our business relationship with our suppliers will be transparent and balanced concerning
prices, costs, payment terms and fulfilment of agreements.
Impartial Selection
• Supplier selection is based on objective criteria such as technical specifications, quality,
services, prices, environmental and social impact.
• Nutrition & Santé teams do not accept any gift, entertainment or benefit from an individual
or organization doing business with the company. Staff members must preserve their
freedom of decision, avoiding any conflict of interest situations. They do not accept or
propose any payment that may take them away from the normal continuity of business.
Confidentiality and Intellectual property rights
• We make the commitment to respect confidential information on the economic and financial
situation of our suppliers, and on trade and technical information provided by them.
• We also make the commitment to respect the property rights of our suppliers.
Transparency & Communication
• Nutrition & Santé makes the commitment to provide as much information as possible on its
procurement planning in order to give suppliers a clear view of its needs.
• We also make the commitment, referring to our sustainable supply chain development
project, to provide feedback to our suppliers in their sustainable development
performances and their opportunities to improve.
Refusal of economic dependence
• We do our best to avoid and limit any economic dependence between Nutrition & Santé
and its suppliers that may be detrimental to one of the two parties.
Relation with the local economy
• We include smaller sized and local suppliers in our procurement processes wherever
possible, in order to support and promote the development of the local economy.
Health and Safety
• We will apply the same health & safety rules to all contractors coming to our sites as the
ones applied to our employees.
Food Safety
• We make the commitment to draw up clear, easily understandable specifications for raw
materials, packaging and services concerned by food safety.
• We will communicate and update the list and information concerning staff members in
charge of withdrawal and recall of products.
Nutrition & Santé commitment
to suppliers
International Sustainable Purchasing Charter
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Ethics and business management
Fair operating practices
• Suppliers apply the highest standards of business and personal ethics and follow all
applicable laws and regulations.
• They establish preventive actions to avoid anti-competitive practices or behavior.
• They are committed to fighting any kind of corruption, extortion or fraud.
• Suppliers shall not offer any benefits to Nutrition & Santé employees in order to facilitate
business with Nutrition & Santé.
Confidentiality and Intellectual property rights
• Suppliers are also duty-bound to respect the confidentiality of the information they receive
from Nutrition & Santé.
• The information provided in connection with the activities must be accurate and reliable.
• They must undertake to respect intellectual property rights.
• Suppliers must have Nutrition & Santé’s agreement to communicate about their business
with Nutrition & Santé and to use its brands, image or action in their own communication.
Transparency and Accountability
• Suppliers are committed to transparency and accountability.
Supplier commitment
to Nutrition & Santé
International Sustainable Purchasing Charter
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Environment
Nutrition & Santé is committed to identifying and reducing the environmental impact of its
activities and products. It is with this same purpose that we want to promote the
environmental performance of our suppliers, transporters and key service providers.
Regulations
• Suppliers make the commitment to comply with environmental regulations in the countries
where raw materials, products and services are produced and must keep up-to-date
records and agreements as required.
Farming, agricultural practices and processes
• Suppliers shall promote the development of agriculture & environment-friendly technologies
as well as the welfare of animals. They must select only non-GMO ingredients and give
priority to clean sourcing and less refined raw materials as much as possible (close to
nature with minimum treatments and industrial transformations).
The origin of ingredients / products
• Suppliers should select goods that are produced as close as possible to their manufacturing
sites to limit the impact of transport.
• For the same level of quality, costs and CSR criteria, suppliers should give the priority to
regional products, then national, and finally to European origins.
Environment Management
• Suppliers make the commitment to develop and continuously improve an environmental
management system that minimizes their impact on the environment.
• They shall handle and limit :
• water and energy consumption for a sustainable use of resources
• the use of non-eco-friendly products (chemicals, hazardous products…)
• CO₂ emissions (from manufacturing, transport, distribution, internal fleet…)
• Suppliers are committed to manage waste and discharges, promote recycling…
• They implement action plans to limit environmental impacts of their activities and promote
biodiversity.
• They develop measurable indicators to steer their environmental system management.
• This process could be implemented with ISO 14001 certification, Emas, ISO 26000
evaluation, eco-design practices..
International Sustainable Purchasing Charter
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Environmental Risks Management
• Suppliers undertake to identify environmental risks, to take necessary measures to
decrease or eliminate them and to report to Nutrition & Santé any environmental accident
or incident that has generated pollution.
• Suppliers should analyse :
• Industrial risks, environmental impacts, discharges…
• Procedures (supply, storage and use of environmentally hazardous products)
• Tests of emergency situations
• Mastered processes
• Environmental surveys.
• Suppliers should sign an environmental insurance.
Value Analysis
• Suppliers should be a source of proposals and innovations in order to improve the
sustainability of their offer.
• They should be ready to work on creative research consisting of a complete product
diagnosis whose objective is to optimize sustainable quality by finding new concepts,
solutions, technologies ...
Food Safety
• Suppliers make the commitment:
• to comply with local and European regulations in force regarding safety of food
products;
• to implement control measures concerning safety of food products, in relation to
food product safety management processes (i.e.: ISO 22000 standard, IFS,
BRC...);
• to train every employee in food product safety;
• to provide N&S with all the certificates and all the supporting documents whenever
there is a change regarding: declaration of compliance, migration absence,
allergens, GMO, or any other document demonstrating food product safety
guarantees;
• to permanently define and update withdrawal/recall procedures;
• to implement a management system for deliberate infections of food products,
managed by a Food Defence team and Manager, as well as a risk analysis to
define and secure critical zones;
• to immediately announce any case of contamination of manufactured and/or
supplied products that may jeopardize the safety and health of consumers.
Supplier assessment and continuous improvement
• The Corporate Social Responsibility must aim for a permanent improvement of processes
and of the results obtained.
• That is why Nutrition & Santé intends to implement a corporate social responsibility survey
with its suppliers, in order to assess their ability to meet the commitments included in this
charter and to plan appropriate progress actions.
• The suppliers are assessed on the following criteria, in particular: quality, service, price but
also on the corporate social responsibility criteria that are defined in this charter.
International Sustainable Purchasing Charter
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By signing this charter,
Nutrition & Santé and the suppliers make commitment to respect
its content and promote it to all their stakeholders
For the General Management : For the Supplier :
(Name, signature and commercial
stamp)
I confirm having read the content of the
Charter
Date :
Commitment
International Sustainable
Purchasing Charter
International Sustainable Purchasing Charter - 2015