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International Study of Medical Tourism
Dr . Alsharif Mohd Jamal
Medical Tourism Definitions
• It is a new kind of business where patients from developed countries travel abroad seeking treatment in developing countries, because of the low cost and the quick access.
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We classified the medical tourists according to the reasons of the treatment:
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• Terms: • Health tourism = Health travel = Medical travel = Global
healthcare = Medical journeys = Cross border healthcare
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•The United States of America
•UK and Canada
• Many developing countries
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Dr. AlsharifFrom to
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MT is a specific branch of science
Government
Investors
MT is the fastest growing business type in the world:
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to analyze the MT markets and strategies in China, India, United Arab Emirate and Jordan.
Objective:
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China•Wide range of medical specialties and medical specialized hospitals.•Many hospitals in major cities have established international departments. •Many leading hospitals provide treatments integrating TCM with Western medical technology and techniques.•China is home to leading stem cell research and treatment hospitals that offer Westerners who want to take advantage of stem cell treatments.
wikipedia
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India•Advantages: reduced costs, the availability of latest medical technologies and a growing compliance on international quality standards, less likely to face a language barrier. •The Indian government is taking steps to address infrastructure issues that hinder the country's growth in MT.•India is known in particular for heart & ortho surgery, and other areas of advanced medicine.•Ministry of Tourism India is planning to extend its Market Development Assistance scheme to cover Joint Commission International (JCI) and National Accreditation Board of Hospitals (NABH) certified hospitals. wikipedia
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Jordan •More than 250,000 patients from other countries sought treatment in Jordan in 2007.
•45,000 Iraqis , 25,000 patients each from Palestine and Sudan , 1,800 US citizens, 1,200 UK citizens, 400 Canadians.
• Treatment costs can be as low as 25 % of costs in the US.
•The kingdom was rated as number one in the region and 5th in the world as a MT hub in a study by the World Bank.
wikipedia
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UAE
•Hospitals in Dubai and other emirates have expressed an intent to develop in MT.•Many hospitals have American-sourced international healthcare accreditation, while others are looking towards the UK, Australia and Canada for accreditation services. •Dubai Healthcare City is the world’s 1st healthcare free zone. It consists of the Medical Community, which is made up of 4.1 million square feet. It has branches of Harvard Medical Univ , Boston Univ, and Mayo Clinic.
wikipedia
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The 720 patients’ information was documented based on their medical records and a structured questionnaire.
Materials and Methods:
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1- All patients included in this series were specially traveled
for the treatment in those countries.
2- In all cases, age, sex, occupation, nationality, the
hospitalization period, the tourism activity, the airline, the
way to find the medical clinic, the treatment, and the
difficulties the patients met before and after treatment were
retrospectively analyzed.
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Questionnaire:
1-Arabic2-Chinese3-Russian4-German5-French
English
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Results:
The age group
China India UAE Jordan
№ % № % № % № %
Under 18 2 2.0 8 2.0 0 0 𝟔 2.8
19-23 12 12.0 18 4.4 2 3.8 10 4.7
24-29 2 2.0 32 7.9 2 3.8 6 2.8
30-35 4 4.0 2 0.5 4 7.7 6 2.8
36-45 2 2.0 74 18.1 22 42.3 38 17.9
46-60 36 36.0 150 37.0 14 26.9 90 42.5
Over 60 42 42.0 122 30.1 8 15.4 56 26.4
Total 100 100.0 406 100.0 52 100.0 212 100.0
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The sex distribution female: male
50% of the patients had university degrees, while
Technical school graduate steps the 2nd with 29%.
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Nationality China India UAE Jordan
№ % № % № % № %
Canada 22 22.0 100 24.6 2 3.8 26 12.3
France 4 4.0 10 2.5 - - - -
Iraq - - - - 4 7.7 22 10.4
Oman - - 10 19.2 18 8.5
Qatar 6 6.0 10 2.5 12 23.1 18 8.5
Saudi Arab 2 2.0 8 2.5 4 7.7 34 16
UAE - - 10 2.5 - - 30 14.2
UK 10 10.0 42 10.3 - - 2 0.9
USA 30 30.0 178 43.8 2 3.8 32 15.1
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In China, 43% of the patients seek for the treatment was because the alternative medicine. 20% because the reasonable prices, 26% (all British and Canadian) because the waiting period in their countries.
In India, 71% of the patients seek for the treatment because the reasonable prices.
In Jordan, 77% seek for the treatment because they did not have such treatment in their countries.
In UAE, 81% seek for the treatment because the privacy and the high quality of the medical services.
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45% of the patients knew about the possibility to undergo their treatment from their own friends, relatives, or colleagues.
35% of the patients read about it in the internet.
15% of the patients knew about it from the advertising.
13% of the patients where recommended by primary care physician or medical mediators.
3% were recommended by insurance companies.
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The difficulties the patients found (%)
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The treatment China India UAE Jordan
№ % № % № % № %
Ear, Nose 4 2.2 32 3.1 2 3.9 16 5.4
Orthopedic 12 6.7 64 7.9 10 19.1 42 14.2
Alternative medicine 60 33.4 156 19.3 2 3.9 10 3.4
Eye problem 18 10 54 6.6 8 15.4 18 6
Dental 56 31.1 114 14.1 10 19.1 58 19.5
Organ 6 3.3 8 1.1 2 3.9 10 3.4
Oncology 16 8.9 32 4.1 2 3.9 18 6
Cosmetic - - 64 7.9 6 11.5 26 8.7
Rehabilitation 8 4.4 212 26.2 4 7.6 22 8.4
Bariatric - - 10 1.3 2 3.9 20 6.7
Cardiac - - 46 5.8 2 3.9 24 8.2
Laparoscopy - - 20 2.6 2 3.9 30 10.1
Total 180 100 812 52 100 294 100
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The treatment results (%)
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The patients participated in a tourist activity and sightseeing accompanying their treatment
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Patients’ opinion of the medical industry
China India UAE Jordan
excellent 76% 45.8%, 50% 35.8%
good 10% 47.3% 46.2% 45.3%
not that good 6% 4.4% 3.8% 14.2%
poor 8% 2.5% 0% 4.7%
will come back for further treatment
86% 89% 66% 83%
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International patients are flying mostly to Asia for elective & cosmetic procedures, dental implants or to have hip replacement in countries such as China, Jordan, UAE, and India.
MT is not only seeking for treatments abroad because the prices, but also the leak of such treatment in patients’ countries, high quality service, and waiting period.
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Conclusion :
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Each player in the healthcare system must play their role in ensuring and encouraging that the MT market will continue to grow and benefit those that are in it – both patients and providers.
MT, management, and marketing scientists should work hand in hand to organize and develop this branch of science.
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The world becomes a small village, so we need more international cooperation to standardize and uniform the medical care.
