Embed Size (px)
Citation preview
COURSE SYLLABUS
COURSE DESCRIPTION: This course gives the International Business or Paralegal student an overview of the evolving legal issues surrounding the international business world. Topics include intellectual property, contracting, financing, environmental responsibility, and civil and criminal liability. In the modern era, many types of business have international implications, even if not immediately apparent. Indeed, given the rise of the Internet and the ease with which goods are sold across borders, the international regulation of trade and business is becoming an increasingly important issue for all businesses, no matter how large or how small. This course is intended to give students an introduction to the various issues that business leaders and international lawyers may face in navigating the modern business world. The course is 47 contact hours.
COURSE OBJECTIVES:
1. The student will define the sources of international law and demonstrate how they apply to various business ventures.
2. The student will examine differing government structures and monetary policies and how they affect the multi-national enterprise business decision-making process.
3. The student will analyze international jurisdiction principles and various international dispute resolution processes to determine how they affect multi-national enterprise transactions.
4. The student will compare and contrast structures regulating commerce while also evaluating the meaning of international investment and its effect on the multi-national’s business decision-making process.
5. The student will analyze social, legal, and ethical issues that multi-national businesses face domestically and globally.
Instructor: Hello everyone and welcome to International Business Law, which is also called Legal Issues in International Business. I’m your instructor, Glynn Torres-Spelliscy, J.D., M.A. I have been teaching since 2008, and been teaching with SPC since 2011. Before that, I practiced international law and domestic law at a top 20 law firm in the country, Arnold & Porter LLP, where I worked on cases involving international money-laundering, international bribery, international tax evasion, commercial fraud, and international litigation. In addition, I teach international law courses (now online) at the New School University in New York City. I have been licensed to practice law in the State of New York since 2002.
� of �1 16
International Business Law BUL3322
Prof. Torres-Spelliscy
I hope you enjoy this course and learn not only about the law but how it effects everyday business decision making. For the latter part of my career, I spent the majority of my time in boardrooms and offices speaking to senior management of businesses, instructing them how to think about the law and incorporate legal considerations into everyday business decisions. This is important from a risk management perspective. The law rarely mandates certain actions, rather it prescribes boundaries for behavior. Having a working knowledge of those boundaries significantly reduces business risk. As a result, we designed this course with a focus on the business executive’s needs. The material is intense and there’s much to cover, so we will have to move pretty quickly. I hope you enjoy the class and feel free to reach out and get in touch with me for any reason.
Contact information: Tel: (917) 520-1435 Fax: (727) 791-2441 Skype: gspelliscy Email: [email protected] Secondary: [email protected]
OFFICE HOURS: I will be available by appointment, through emailing and via the telephone. I can usually speak any day between 9am and 2pm. You can email me anytime of the day or night, and I will check email at least once each day, and try to respond within 24 hours. I am pretty good about responding to email very quickly (a habit I picked up in practice.) If I haven’t responded in 24 hours, feel free to give me a call.
DROPPING THE COURSE:
YOU MUST DROP THE COURSE BY THE WITHDRAWAL DEADLINE PER THE COLLEGE’S POLICY. Failure to do so will result in a grade of “F”.
If you drop a course through the registration process during the first week of class you may receive a refund. After the first week students need to notify the instructor and as stated above, they should refer to the college’s withdrawal policy.
Students who miss 2 or more classes, unless excused by the Professor, will be dropped after the second absence with a grade of WF. Please see the College Academic Calendar and Withdraw Policy.
REQUIRED TEXT
International Business Law and Its Environment, 9th Edition
Richard Schaffer; Filiberto Agusti; Lucien J. Dhooge, CENGAGE LEARNING ISBN13: 9781305762053
� of �2 16
**Note that this is a custom textbook created for our students. It will list the author as Dr. Eldridge, but it is the same book. Let me know if you have questions. Note that because it is a custom book, you must by the book directly from the publisher, or from the College Bookstore.
LECTURE BOOK: As this is an online only course, we will be learning asynchronously - what does that mean? It means that there are no set lecture dates. Instead, what I have done is compiled a Lecture Book. The book is available in two formats to be downloaded from the course website. If you have an
iPad/iPhone or a Mac, you should download the .iBooks format. The lecture book was created as an iBook, and to get the full functionality, it is best viewed on either the iPad or the iBooks app on a Mac computer. It does not work as seamlessly on an iPhone, but it is functional. If you are using a different operating system, you should download the .pdf version. All of the links continue to work in the pdf version, but some of the functionality, like embedded videos or galleries may not work. As a result, I have tried to minimize the use of these feature throughout the book. Please note, you are not missing any substantive information in the pdf version, just some bells and whistles. I will include links to any important unavailable resources on the course website. Each week, there will be an assigned reading from the Lecture Book in addition to readings from the text and other sources.
WEEKLY COURSE SCHEDULEWeek # Week Of: Source & Chapter
No./ProjectsReading
AssignmentWritten
AssignmentPoints Written
Assignment Due Date
1 Aug 14, 2017
Lecture Book Ch. 1-2— — —
Schaffer Ch. 1-3 Chapter 3, Case Problem 3 (pg. 82)
10 Sun 8/20/17
QUIZZES Syllabus Quiz
Email Etiquette Quiz
5
5
Sun 8/20/17
� of �3 16
Discussion Forum
Post to the Week 1 Discussion Forum
5 Initial post due on 8/17/17, response post due Sun 8/20/17.
2 Aug 21, 2017
Lecture Book Ch. 3, Sections 1-2 — — —
Schaffer Ch. 8-10, 19 Chapter 9, Case Problem 4 (pg 260).
10 Sun. 8/27/17
Quiz #1 The quiz covers the material from the first two weeks.
5 Sun. 8/27/17
3 Aug 28, 2017
Lecture Book Ch.3, Section 3-4 — — —
Schaffer: Ch. 4-6 Chapter 5, Case Problem 2 (p.147)
10 Sun 9/3/17
Discussion Forum
Post to the Week 3 Discussion Forum
5 Initial post due on 8/31/17; response post due 9/3/17.
Team Project TEAM Expectations Form Due.
5 Sun 9/3/17
4 Sept 5, 2017
*Note that this is a Tuesday
Lecture Book Ch.3, Section 5 — — —
Schaffer Ch. 7— — —
� of �4 16
is a Tuesday because the College is closed for Labor Day on 9/4/17
INDIVIDUAL TERM PROJECT
Individual Term Project
100 Sun. 9/10/17
5 Sept 11, 2017
Lecture Book None— — —
Schaffer Ch. 11-13— — —
MIDTERM MIDTERM 60 Available 9/11/17- 9/17/17
6 Sept 18, 2017
Lecture Book Ch 4, Section 1-5 — — —
Schaffer Schaffer, Ch. 18
Sun 9/24/17
Team Project Team Project Written Assignment
30 Sun 9/24/17
Discussion Forum
Post to the Week 6 Discussion Forum
5 Initial post due on 9/21/17; response post due 9/24/17.
7 Sept 25, 2017
Lecture Book Ch. 5 — — —
Schaffer Ch. 17 ——
—
Quiz #2 This quiz will cover the material from weeks 6 & 7.
5 Sun. 10/1/17.
� of �5 16
GRADING POLICYGRADING POLICY:
GRADING SCALE:
A 90-100 B 80-89 C 70-79 D 60-69 F Less than 60
***Assignments, papers and/or projects are due on time. Any student turning in an assignment late will receive a ZERO for that assignment.***
Team Project Oral Presentation Due
20 Sun. 10/1/17.
8 10/2/17 FINAL EXAM FINAL EXAM
100 Fri. - Thurs. 9/29/17 - 10/05/17
Discussion Forum
Post to the Week 8 Discussion Forum
5 Post due by 10/4/17. Note that this is due by Wednesday.
Item Points Weight
~ Chapter Case Problems 30 8%~ Quizzes 20 5%
~ Discussion Forum
20 5%
~ Team Project and Presentation 55 14%~ Individual Term Project/Paper
100 26%
~ Midterm 60 16%~ Final 100 26%Totals 385 100%
� of �6 16
ACADEMIC HONESTY: Academic honesty and plagiarism falls under the Academic Honesty Policy of the college. The College of Policy and Legal Studies has implemented a “ZERO” tolerance policy for academic dishonesty and if the student is in violation an “F” for the course will be apply. This policy applies to all work and assignments, tests, and any documents produced for this course, excluding the team project. All quizzes, the midterm and the final exam are open book, however, that does NOT mean open forum. Under no circumstances may students collaborate, in any manner, with one another in taking quizzes, the midterm or the final. That means that you may not discuss any question or any proposed answer with any other student, period. Only after the quiz, midterm, final exam are closed, may you discuss the questions and your answers with other students. Any students who are found to collaborate on quizzes, the midterm, or the final exam will be considered in violation of the school’s academic honesty policy and the conduct will be addressed accordingly.
CLASS ASSIGNMENTS/TERM PROJECTS/EXAMINATIONS
Class Assignments & Quizzes Class assignments will be listed on the syllabus, and in the main page, under action items relating to each chapter. There will be a drop box where you are to hand in your assignments in each week’s folder. Assignments are due on Sunday evenings by 11:55 p.m., unless otherwise stated in the syllabus.
Assignments must be submitted in Word (PC) or Pages (MAC) format. If the assignment is not in one of these formats and I am unable to open the assignment it will be considered a late submission and receive a grade of zero.
You will be returned “graded” assignments online. Assignments are graded based on two criteria:
(1) on-time submission; and (2) substantive content; i.e. whether the student understood the assignment task(s) and
provided complete answers to same.
If you simply do not submit an assignment, you will automatically receive an “F”. Missed assignments will be taken into account under the Professor Evaluation of your final course grade.
Quizzes cover the material listed on the syllabus. The questions come from the publisher of the textbook, so the textbook will be your most important resource in answer the questions. The questions are difficult, so read the question and the answers carefully before making your selection.
Assignments (and quizzes) account for about 11% of your grade.
� of �7 16
IT IS IMPERATIVE THAT YOU PLACE YOUR COMPLETED ASSIGNMENTS IN THE CORRECT DROP BOX IF YOU WOULD LIKE PROPER CREDIT.
Team Project There will be one team project due over the modmester. Please see the team materials folder for information and instructions.
Everyone will be assigned a team in week 2 and the Team Captain for the project will be based on the first person to post to the discussion board for the project. In other words, the first person to post for that person’s team discussion forum will be the Captain for the project, unless the team agrees otherwise and notifies the instructor of the Captain. The Team Captain will be responsible for assigning tasks and posting the assignment distribution. The written portion of the team project will be due in week 6 and the oral presentation will be due in Week 7.
The project will contain multiple tasks that I suggest that you divide up amongst yourselves. One person (the Team Captain) should be responsible for pulling the project together and placing it into a final form. The Team Captain for each team will be responsible for submitting the finalized project to obtain proper credit, however, prior to submitting the final version the Captain must have approval of each team member. The written portion of the project is due in week 6, and therefore there will be a drop box for the team project in the week 6 folder. I will set up discussion boards for each team and I will monitor the team discussions, so, I will know if someone is not contributing or not pulling their weight. You active participation will be taken into consideration when finalizing grades and receiving credit for the project.
Each team will present its project in the Week 7 of the semester through a video using both presentation software (powerpoint, keynote, prezi., etc) and a webcam. You will need to coordinate with your group on how to best put together your presentation - you will obviously need a webcam to record the presentation, and then will need to combine the various aspects into one file. Students in the past have either gathered as a group to prepare the presentation, or each recorded videos separately and then edited them together using common video editing software. Note that you do not need to meet to record a video! This entire project can be completed remotely. If you need any assistance in how to properly prepare the video please contact the professor or the IT department immediately.
Team work policy: Every student must participate in any team projects or activities. Failure to actively work in your Team will result in your final course grade being lowered. If a student does not actively participate, the other team members should not include their name on the final version of the assignment that is handed in. Additionally, each group member at the conclusion of the project will be offered the opportunity to submit a team peer review form evaluating their own contribution to their team as well as the contributions of their teammates. There will be a separate drop box for this assignment and should be turned in at the same time that the team project is due.
� of �8 16
Please review the Team Materials folder beginning in that folder with the Team Policy and Procedures document.
You must work well with all classmates. Unprofessional behavior and/or comments on the Discussion Boards or in class will not be tolerated.
Individual Term Project Each student will be responsible for submitting an individual term project on the pertinent course subject as outlined in the individual term project folder. The term project will be due the 4th week of class. Please see the individual term project folder for more details. The drop box for the term project will be provided within Week 4’s folder.
Midterm Examination: The Midterm Examination will be available for pickup, online, in Week 5. The midterm covers weeks 1-5 . It is 30 questions and is open book. The midterm is made up of true/false and multiple-choice questions that are prepared by the publisher of the textbook. The questions can be difficult, so make sure you use your textbook as a resources, and read the questions carefully! You have only 1 sign on attempt and 3.5 hours to complete the test.
Final Examination This Final Examination is cumulative and therefore covers all the material. It is 50 questions, consisting of true/false and multiple-choice questions. The questions can be difficult, so make sure you use your textbook as a resources, and read the questions carefully! You have 4.5 hours to complete the exam and one sign-on attempt. If you experience a problem, please contact me by phone or email immediately so that I know you took steps to address the problem as it happened (and so I can help resolve the problem).
DISCUSSION FORUMS: Because this is an online course, you will also be responsible for participating in weekly discussion forums when assigned. The discussion forums will indicate the issue to be discussed as well as when postings are due. You will generally be responsible for one initial posting and one response posting. Initial postings will be due by Thursday of a given week, and response postings will be due by Sunday.
ATTENDANCE: Regular online participation is essential for successful completion of this course. Your participation will be monitored and students will be expected to logon on a weekly basis. Students who miss 2 classes, unless excused by the Professor, will be dropped after the second absence with a grade of WF.
60% Participation Policy:
� of �9 16
Participation for the 60% point of this class will be determined based on your active participation for 60% of the class by the SPC determined 60% date. That means you must not only attend class weekly you must also timely submit your assignments and any discussion forums plus timely complete quizzes and tests. If you do not actively participate this will be reflected in your grade which will result in a grade below 60% at that designated point in the semester or mod-mester. At that point we must report that you have not participated at 60% and you will be administratively withdrawn with a grade of WF. Receiving a WF may negatively impact your financial aid so it is important to keep up with the course and assignments and contact your instructor if you are having difficulty or an issue arises.
Again, please Note: Not achieving attendance nor 60% participation leads to a WF (Withdrawn and Failed) implying serious financial and GPA consequences.
MAKE-UP POLICY: Because of the intensive 8 week schedule, there is a very limited Make-up Policy. Except for a family emergency, with you CONTACTING ME DIRECTLY, IN ADVANCE of the due date, no deadlines will be extended. I will expect verifiable documentation evidencing the reason for the emergency. At such time as discussed and in my own discretion, I may extend a deadline and allow you to make-up an assignment, project or paper.
TIME COMMITMENT: This is a 3-credit course conducted over 8 weeks. In order to meet accreditation standards, on average, students should expect to spend between 12 to 15 hours per week on course activities and assignments. Spending less time would be insufficient for success in this course.
HARDWARE AND SOFTWARE REQUIREMENTS: Students should have regular access to a computer that is connected to the Internet. If the computer has a modem, the modem’s speed should be no less than 28.8 bps. Internet Explorer and/or Firefox are the preferable browsers to use to access course materials. Some parts of the course cannot be viewed properly with other browsers
In order to complete course projects, Microsoft Office 97 or higher is required. Within Microsoft Office, you should have access to Microsoft Word, PowerPoint, and Excel. You may have to use these applications to complete various projects in the course. If you do not have access to the Microsoft Office suite, you should go to one of the college’s learning labs where the Microsoft Office suite is installed. Do not send files in other formats such as WordPerfect or Lotus spreadsheet files.
I do work from a Mac Computer at home, so if you work in a Mac format, I will accept submissions in that format as well (e.g. Pages, Keynote, etc.).
STUDENTS WITH DISABILITIES:
� of �10 16
The College works with students to accommodate individual needs. Because of the nature of this course, the student is responsible for having the requisite equipment for access to and communication through the Internet.
If you wish to receive special accommodations as a student with a documented disability, please make an appointment with the Learning Specialist at the Clearwater, Tarpon Springs, or St. Petersburg campus sites. If you have a documented hearing loss, please contact the Program for the Hearing Impaired at (727) 791-2628 (V/TDD).
Clearwater contact - (727) 791-2710 St. Petersburg contact – Gene Oskamp (727) 341-4316 Tarpon Springs contact – Barbara Thompson (727) 712-5789 Seminole contact – Colleen Coyle (727) 394-6108
TUTORS The College of Legal Studies provides tutoring for our law classes as follows: 1. Dr. Deborah Eldridge, Tuesdays 9-2:00 p.m., Gibbs Campus Writing Lab (2nd Floor of the library) and by appointment via emailing [email protected] 2. Dr. Rachel Bennett, by appointment. Please contact at [email protected] 3. Dr. Ian Banks, by appointment. Please email at [email protected]
TECHNICAL ASSISTANCE: Help Desk Hours: Monday through Thursday 7 A.M. to 11 P.M. Friday 7 A.M. to 7 P.M. Saturday 9 A.M. to 5 P.M. Sunday 12 P.M. to 5 P.M. Email: [email protected] Telephone: (727) 791-2795
DISCLAIMER Professor Torres-Spelliscy reserves the right to modify the course syllabus at any time during the modmester. If the syllabus is modified, you will be provided with written notice detailing the modification.
� of �11 16
Syllabus AddendumHow to Be A Successful StudentIn the event that topics listed in this addendum also appear in your syllabus, please note that you should rely on the addendum information as this information is the most current.
IMPORTANT COLLEGE POLICY REGARDING COURSE DROP/ ADD PERIOD AND AUDIT INFORMATION
Students CANNOT add a course following the 1st day the class meets prior to the second class meeting. Students CAN drop a course through Friday of the first week of classes and be eligible for a refund. Except by appeal to an associate provost, students may not change from credit to audit status after the end of the first week of classes. Online classes may be added through the standard drop/add period for that course.
SUCCESS FACTORS Attending class is vital to your success, particularly the first few days of class as you are introduced to the requirements and topics you will be covering. Therefore the college limits when you can add classes. For online classes, you must be registered the day before the first day of the semester or term. For classes held in the classroom, you can’t add a class if it has already met. You may drop a course through Friday of the first day of class and be eligible for a refund although withdrawing may affect your financial aid. If you are thinking of withdrawing, please speak with your instructor first and then a financial aid counselor – www.spcollege.edu/getfunds.
Showing up is the first step in ensuring your academic success. Active participation is the next step – whether you are in a classroom or taking classes online. Each of your faculty will give details in the syllabus about their attendance policies. If you are going to miss a session, or be offline for any reason, please let your instructor know in advance. If you don’t attend during the first two weeks of a term you will automatically be withdrawn from the class and this can cause serious problems if you receive financial aid. In fact, if you withdraw prior to completing 60% of a class and receive any form of federal financial aid (grants or loans) you will be required to repay a portion. So if you are thinking of withdrawing, please speak with your instructor or a financial aid counselor – www.spcollege.edu/getfunds.
St. Petersburg College is supported by the state of Florida so it’s important for you to know the state rules that affect your academics. If you’ve completed a class with a grade of “C” or higher you can’t take that class again. This gives other students an opportunity to enroll in the classes they need. If you earned less than a “C”, you may repeat the course one time without a penalty but on the third attempt your costs will be higher. Make sure you talk to your advisor if you need
� of �12 16
to repeat a class. The third attempt will be the final attempt allowed and you can’t receive a grade of incomplete, withdrawn, or audit but must receive the letter grade earned.
Your grade point average is used to determine financial aid eligibility, entrance into certain programs, and warnings, probation, and suspension. If you repeat a course, at SPC or another college, only the last attempt will be used in computing the grade-point average.
The Office of Disability Resources is available to assist you if you have a documented disability or think that you may have a disability. Please make an appointment with the Disability Resources Specialist on your campus or online. Registering with Disability Resources is especially important if you are on campus and will need assistance during an emergency classroom evacuation. For contact information, please see the Disability Resources website – http://www.spcollege.edu/dr/.
STUDENT EXPECTATIONS It is important that all of your attention be focused on the content to be learned so when you are in class you shouldn’t be using your computer, cell phone, and tablet for casual use, only academic purposes. Any use of these devices (including texting) for non-academic purposes draws your attention away from the course work and is therefore subject to disciplinary action.
Whether you are taking a course online, blended, or in the classroom, you may be required to have discussions of class assignments and share papers and other class materials with instructors and classmates online. The learning management system, MyCourses, will be used for this purpose and you should complete the Introduction to MyCourses so that you are comfortable with the system and can complete your assignments.
Whether you are in an online class or a physical classroom, certain behaviors are expected when you communicate with your peers and your instructors. You need to contribute to a positive learning/teaching environment, respecting the rights of others and their opportunity to learn. No one has the right to interfere with the teaching/learning process.
Below are the traits of a successful student. These guidelines pertain whether your course is online or in the classroom.
When communicating, you should always:
• treat everyone with respect in every communication
• use your professor’s proper title: Dr. or Prof., or if you are in doubt use Mr. or Ms.
• use clear and concise language
• remember that college level communication should use correct grammar, whether written or spoken. Avoid slang.
• use correct spelling and avoid texting abbreviations
• avoid using the caps lock feature as it can be interpreted as yelling online
� of �13 16
• be cautious when using humor or sarcasm as tone is sometimes lost in an email or discussion post and, even when spoken, your message might be misunderstood
• be cautious with personal information (both yours and others’)
When you send an email to your instructor, department chair, dean, or classmates, you should:
• use a subject line that describes what you are writing about
• avoid attachments unless you are sure your recipients can open them
• be clear, concise, and courteous
• sign your message with your name
• use your SPC email account to ensure delivery. Sometime emails from non-SPC accounts are stopped by the spam filter and the recipient may not receive it.
Your faculty member will include in the syllabus expectations for response times on email.
When posting to a discussion board, you should:
• write posts that are on-topic and within the scope of the course material
• take your posts seriously; review and edit your posts before sending
• be as brief as possible while still making a thorough comment
• always give proper credit when referencing or quoting another source
• read all messages in a thread before replying
• avoid repeating someone else’s post without adding something of your own to it
• avoid short, generic replies such as, “I agree.” You should include why you agree or add to the previous point
• always be respectful of others’ opinions, even when they differ from your own
• express any differing opinions in a respectful, non-critical way
• not make personal or insulting remarks
• be open-minded
The instructor has the authority to ask a disruptive student to leave a classroom or lab. The instructor may also delete posts or materials from an online or blended class and/or take disciplinary action if disruptive behavior continues. This ensures that all students in the class have an opportunity to learn.
We expect you to be honest in all of your academic work. By enrolling at the College, you agree to obey all of the standards of academic honesty and integrity and you should understand that failing to observe the rules may result in academic and disciplinary action, up to and including expulsion from the College. As members of the College community, you also have an ethical obligation to report violations of the SPC academic honesty policies you may witness.
� of �14 16
The academic honesty policy is available online (http://www.spcollege.edu/academichonesty/) and includes details on what is meant by:
• Cheating
• Bribery
• Misrepresentation
• Conspiracy
• Fabrication
• Collusion
• Duplicate submissions
• Academic misconduct
• Improper calculator, computer or online use
Some of your courses may include online material that is protected by copyright. This means that the work is available for you to use in your studies but you can’t copy and share the materials (http://www.copyright.gov).
It’s your responsibility to be academically honest in all of your work.
SAFETY AND SECURITY We want to make sure that you are comfortable on campus and feel secure in your learning environment. The SPC campuses are very safe but you should be aware of your surroundings, just as you are anytime you are in a public space. In each classroom there is an Emergency Response Guide to help you during an emergency. It is also a good idea to be familiar with evacuation routes in buildings that you use frequently.
If you have an emergency, dial 911 immediately.
For information on campus safety and security policies, please call 727-791-2560. More information is also available on the Campus Safety website - http://www.spcollege.edu/safety/.
The college website (http://www.spcollege.edu/) is the best source of information in the event of an emergency. It’s possible for something like a hurricane to disrupt classes on campus; if this happens there are plans on how to help you continue your education. You should be comfortable using MyCourses as the learning management system will be key in communicating with faculty about course materials and assignments. Make sure you complete the Introduction to MyCourses so that you are familiar with sending and receiving emails, participating in discussion posts, navigating through course materials, and submitting assignments. It is important to be able to use MyCourses for learning activities if your campus is closed.
Federal and state law requires a person designated as a “sexual predator or offender” to register with the Florida Department of Law Enforcement (FDLE). The FDLE is then required to notify the college if the person attends, or is employed, by a college or university. You can find out
� of �15 16
more information by calling the FDLE hotline (1-888-FL-PREDATOR) or by visiting http://offender.fdle.state.fl.us/offender/. A list of sexual offenders or predators registered for classes at SPC is also available - http://www.spcollege.edu/pages/pb_3col.aspx?pageid=6170#tab=5
STUDENT CONCERNS St. Petersburg College wants to make sure that you are able to receive prompt and fair resolutions to any concerns that you might have. If you feel that you have had a bad experience with a college employee, or you have a concern about college facilities, please bring it to our attention. Begin by speaking directly to the person responsible for the department; direct conflict resolution is an important skill to develop and usually brings about the best results. If you aren’t satisfied with the outcome, or are not comfortable approaching the person directly, you may submit the information using an online form – http://webapps.spcollege.edu/survey/13002/. If you’re not able to submit the form online yourself, feel free to ask a college employee to submit the form on your behalf.
OTHER SUPPORT SERVICES:
COLLEGE CALENDAR - www.spcollege.edu/calendar/
M.M. BENNETT LIBRARIES - www.spcollege.edu/libraries/
CAREER SERVICES - www.spcollege.edu/careerservices/
INTERNATIONAL STUDENT SERVICES - www.spcollege.edu/internationalstudents/
LEARNING SUPPORT COMMONS (Tutorial Services) - www.spcollege.edu/tutoring/
SPC VETERAN AFFAIRS - www.spcollege.edu/veterans/
� of �16 16
