7/28/2019 International Automotive
1/2 2011 Upside Software Inc.
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Case Study: International AutomotiveManufacturer
www.upsidesoft.com
Client Overview
The client is an international automotive manufacturing company
withoperations in numerous countries around the world and a global
network of over three hundred thousand employees.
The Business Challenge
Prior to the UpsideContract implementation, the client used
manual datacollection methods and had no electronic system in place
to collect contractdata. Existing contracts were not centrally
located and could not be accessedeasily.
The primary objective for the client was to collect and store
all of their contractdata electronically within a centralized
repository. This would provide accessto information and business
analytic tools needed to measure performance.Data validation was
also essential in order to ensure accuracy and
contractcompliance.
Another key challenge for the client was to receive noti cations
when contractswere about to expire. Having the ability to add
multiple events for milestonenoti cations would ensure the
necessary actions could be taken.
The Solution Working with the client, it was decided that a
phased deployment strategywould be the most effective approach.
This would allow the client to go toproduction more quickly and
then analyze the effectiveness of the system ontheir day-to-day
processes.
UpsideContract was deployed in Phase 1 for a speci c
departmental groupwithin a speci ed line of business. The
deployment relied heavily on theorganization unit structure within
the company to alert different people withinthe organization. This
con guration required that each org unit had a manager and that
manager was used as the noti cation point for contract expiration.
If the contract was not renewed or closed, the noti cation would
escalate up theorganizational structure.
Automated email noti cations were con gured within
UpsideContract andadvance notice periods were determined for each
level of noti cation. Basedon the guidelines established, a noti
cation was sent to department managers,divisional managers and the
legal department when a contract was about toexpire.
Company Name
International AutomotiveManufacturer
Industry Type
Automotive
Business Challenge
Provide a system tocollect data that waspreviously
collectedmanually.
Create a centralizedrepository to store andaccess data.
De ne and establishdata validation measuresto ensure
compliance.
Develop a baseline for the client to comparebusiness
processesagainst and measureeffectiveness.
Establish a series of event noti cations tobe sent for
contractmilestones such asexpiry and renewals.
7/28/2019 International Automotive
2/2 2011 Upside Software Inc.
The Top Business Bene ts
Best-in-class contract management means reduced data-entry and
duplicationas well as fast, ef cient and accurate reporting that
provides vital information for informed business decisions.
Business analysis that can help identify de ciencies in current
processesprovides tools that enable continual improvement over
process and contractmanagement, increased visibility and reduced
revenue leakage.
User-friendly application screens mean streamlined data capture
andprocessing, thereby empowering users to do higher value activity
/ work andincrease output while reducing costs.
A superior and industry leading CMS (Contract Management System)
productthat is fully supported means less downtime, rock solid
reliability and typicallydelivers an ROI within one year.
The Return on Investment
The client found their contracting process had improved
visibility, access and
ef ciency after the UpsideContract implementation. Their
contract stewardshipalso experienced improved visibility and much
quicker and ef cient access tocontract information.
Contract regulation and administration, including appropriate
checks andbalances at signi cant milestones, were improved and made
more ef cient for the client. There were now electronic noti
cations of contract actions as wellas tier levels available for
searching and reporting. UpsideContract work owimproved the review
process and ensured contract administrators followed thecorrect
procedures throughout the contract lifecycle.
Whats Next?
The client has been very pleased with the value UpsideContract
has added toits business and contract processes. They would like to
deploy the softwareto other of ces within the region with the
possibility of a global deployment infuture phases.
Strategy
ImplementUpsideContract
Deployment in phasesto enable the client toget to production
morequickly.
Analyze businessprocesses after eachphase and tailor future
phases toincrease ef ciency andeffectiveness.
Ensure data validationand compliance at keyphases in the
contractwork ow.
Establish organizationalunit structure and de nemanagers for
each unitas the noti cation pointfor contract milestones.
Get Results - Get Upside Software
www.upsidesoft.com
Interested in UpsideContract?
Wed love to hear from you.For more details please contact your
Upside representative at [email protected]
Corporate HeadquartersUpside Software Inc.Suite 310, Manulife
Place10180 - 101 StreetEdmonton, AB T5J 3S4
Canada
Email: [email protected]: +1 (780) 702-1432Fax: +1 (780)
702-1438For more information,please visit www.upsidesoft.com
