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International Aerospace Quality Group
(IAQG)
IAQG General Assembly Nagoya (Japan)
12th October 2012 Xavier Sahut d’Izarn
IAQG President SAFRAN Quality VP
Page 2
IAQG Mission • Achieve significant performance improvements in Quality,
Delivery, and consequently Cost, on all products and services throughout the value stream ‒ Through the establishment of effective prevention oriented
practices and processes ‒ By standardizing Requirements, providing Process
Guidelines and spreading Best Practices ‒ By introducing a Culture of Quality as early as possible in
the value stream thus reducing the cost of poor quality ‒ Through establishing and maintaining dynamic
cooperation between international Aviation, Space and Defense companies
Page 3
IAQG Objectives • Establish commonality of aviation, space and defense
quality systems, “as documented” and “as applied” • Establish and implement a process of continual
improvement to bring initiatives to life • Establish methods to share best practices in the aviation,
space and defense industry • Coordinate initiatives and activities with regulatory/
government agencies and other industry Stakeholders
IAQG Five Year Vision • Product and Services Quality and Delivery will have
improved 20% per year throughout the product lifecycle
• Robust processes achieved throughout the supply chain
• IAQG Quality Management System certification program is robust, recognized and valued
• 90% of the supply chain certified to IAQG Quality Management System Standards
Page 4
IAQG: A Global Team
Whose mission is to:
IAQG Council
EAQG (Europe)
AAQG (Americas)
APAQG (Asia & Pacific)
69 Major OEMs worldwide
Page 5
Page 6
IAQG Membership
The IAQG membership comprises:
• Companies who carry out the design, development, manufacture and support of original equipment at system or subsystem level for – Aviation and Space products (including platforms
and systems) and services – Land and Sea based systems for defense
applications
• Trade Associations, and their related bodies created by those aerospace companies, may be Members at Large
Page 7
IAQG Membership
Blue Indicates Voting Member
* Indicates Sector Lead
Americas
• Aerojet • ATK • Ball Aerospace • Boeing • Bombardier Aerospace • Eaton • Embraer • GE Aviation • General Dynamics / Gulfstream • Goodrich Corporation • Honeywell • Lockheed Martin • Moog • Northrop Grumman • * Parker Aerospace • Raytheon • Rockwell Collins • Rolls-Royce North America • Spirit AeroSystems • Textron – Cessna • Triumph Group • United Technologies
Asia Pacific
• Aerospace Industrial Development Corporation (AIDC)
• AVIC • COMAC • EGAT • * Fuji Heavy Industries • Indonesian Aerospace • IHI • Kawasaki Heavy Ind • KAL-ASD • Korea Aerospace Industries • Mitsubishi Heavy Ind • ShinMaywa Industries
22 Members 12 Members
Page 8
IAQG Membership
Blue Indicates Voting Member * Indicates Sector Lead
Europe
• Advanced Electronics Company • AgustaWestland • Airbus • Airbus Military • Alenia • Astrium • Avio • BAE Systems • Cassidian • Dassault Aviation • ELBIT Systems • Eurocopter • FACC • Fokker Aerospace • GE Aviation Systems • GKN Aerospace Engine Systems • HEGAN • Israel Aerospace Industries
• Liebherr Aerospace • MBDA • Meggitt • Messier-Bugatti-Dowty • MTU Aero Engines • PFW • RAFAEL • Rolls-Royce • SAAB Aerospace • SAFRAN • SAGEM • SNECMA • SONACA • THALES • Turbomeca • UAC • * Zodiac Aerospace
35 Members
Page 9
Relationship Growth Strategy • Civil Authorities - Production • Space • Defense • Maintenance, Repair & Overhaul • Trade Associations
Improvement Strategy
• Requirements
• People Capability
• Product & Supply Chain Improvement
• Performance
IAQG Other Party Management Team
IAQG Strategic Focus
Page 10
Improvement Strategy Streams
• Requirements – Establish, Develop, and Maintain Industry Quality requirements to
improve product and process integrity • People Capability
– Develop the competency of, and support for, those engaged in Supply Chain processes, in all functions, to deliver continual improvements in On Time On Quality Delivery (OTOQD)
• Product & Supply Chain Improvement – Deployment of Global Supply Chain Process standards and
guidelines to ensure continually improving OTOQD internally and externally
• Performance – Provide objective data demonstrating the excellence performance
and continual improvement of the whole Aviation, Space and Defense Supply Chain
Page 11
Relationship Growth Strategy
• Civil Authorities - Production – Working together with the international airworthiness authorities to
enable local design, production and certification with global acceptance
• International Space Forum – Working together to achieve standards and a certification scheme
that can be effectively and efficiently used by space organizations • Defense Relationship
– Coordination with NATO and defense organizations to adopt simpler, common standards
• Maintenance, Repair & Overhaul (MRO) – Working together with industry towards recognition of IAQG
standards and effective industry use, application, and certification to improve aviation safety, product quality, and efficiency of the MRO industry
• Trade Associations Relationship – Establish relationships with other aviation industry Trade
Associations whose purpose and objectives overlap those of the IAQG
Page 12
IAQG Achievements
• Product and Services Quality and Delivery will have improved 20% per year throughout the product lifecycle
– Flow Down by IAQG Member Companies
– 4th IAQG Strategy Improvement stream created with “Performance”
– Performance Index implemented within IAQG – Supplier performance as seen by IAQG Member
Companies (2010 Performance level complete – 2011 in process)
– Indicators definition planned as part of SCMH – (Supply Chain Management Handbook)
IAQG Vision Goals Management
Page 13
IAQG Achievements
• Robust processes achieved throughout the supply chain
– Flow Down by IAQG Member Companies
– SCMH providing Best Practices / Tools
– Dedicated SCMH tools to assess processes maturity
Page 14
IAQG Achievements
• IAQG Quality Management System certification program is robust, recognized and valued
– OPMT (Other Party Management Team)
– Certification Auditor accreditation reinforced: Harmonized Training & Examination materials
controlled by IAQG
– Certification Audit duration revised: Minimum audit duration defined New requirements for auditing Management
Systems with multiple QMS applicability
– Civil Authorities recognition
Page 15
IAQG Achievements
• 90% of the supply chain certified to IAQG Quality Management System Standards – Flow Down by IAQG Member Companies
– Yearly IAQG Survey monitoring 9100 Certification
Sector Certification Average
2010 2011 2012
AAQG 71,5 % 70,8 % NA
APAQG 60,6 % 72,6 % 84,2 %
EAQG 69,5 % 68,5 % 70,5 %
Total IAQG 68,7 % 69,9 % NA
Page 16
Let’s continue to work Together!
Page 17
Thank you for your Attention
Page 18
Back-Up
Page 19
IAQG Performance Index
2010 Performance Index
Page 20
SCMH
4. Suppliers sourcing selection & approval
2. Contract Requirements & Flow Down
1. Sales, Master Scheduling & Sequencing
3. Design & Development
• Requirements & Flow Down Templates
• Contractual Requirements Review & Management Guidance
• Supplier Selection and Capability Assessment
• Product Performance Detailed Assessment Checklists
• Master Scheduling
• Special Requirements & Critical Items
• Software Guidance (9115) • Quality Aspects of New Product Development
SCMH Chapters & Content
Work In Progress Available Future
Page 21
SCMH
• APQP
5. Plant, material, skills, capacity planning &
scheduling
6. Order Management and logistic (Internal & external)
7. Manufacturing and Inspection
8. Supplier operational management and product
validation • 9103 Material for Key Characteristics
• 9102 Material for First Article Inspection
• Foreign Object Debris (FOD)
• Notification of Change Tool • Supplier Quality Mgt Basics • Subtier Supplier Control Management
• Order Management and logistic • Planning of Product
Realization
• Control Dossier • Process Control
Work In Progress Available Future
Page 22
SCMH
• Process Mapping
Appendices
10. Customer Support (Control of service
operations)
9. Control of non conformities, corrective and
preventive actions
• 9100 Rev C Deployment Support
• People Capability PCAP 001 • Link to ICOP Overview • 9100/SSCA/PPDAC Comparison
• Root Cause Analysis & Problem Solving
• Control of non conformities
• Work Transfer • Configuration Mgmt • Risk Management
• Preventive Action
• Counterfeit Suspect Unapproved Parts
• Delivery Metrics Definition
• MRO
Work In Progress Available Future
Page 23
SCMH
• Process Mapping
Appendices
10. Customer Support (Control of service
operations)
9. Control of non conformities, corrective and
preventive actions
• 9100 Rev C Deployment Support
• People Capability PCAP 001 • Link to ICOP Overview • 9100/SSCA/PPDAC Comparison
• Root Cause Analysis & Problem Solving
• Control of non conformities
• Work Transfer • Configuration Mgmt • Risk Management
• Preventive Action
• Counterfeit Suspect Unapproved Parts
• Delivery Metrics Definition
• MRO
Work In Progress Available Future
Page 24
Industry Control Other Party (ICOP)
Accreditation Bodies
Certification Bodies
Suppliers
Industry
2nd party audits
accreditation
3rd party Certification for ISO 9001
The ‘traditional’ scheme
Suppliers
Accreditation Bodies
Certification Bodies
Suppliers
Industry
The Aerospace ‘ICOP’ scheme
Auditors
Approval and
oversight
certification
Surveillance based
on risk analysis
& product audit
Other party Certification
for 9100/9110/9120
Page 25
• ICOP scheme
IAQG Achievements (Cont’d)
*: 1 September 2012
Page 26
IAQG Achievements
• Requirements to harmonize the Quality Management System (QMS)
– 91xx Series Requirements (9100, “ Aviation, Space & Defense Organizations” – 9110, “ Maintenance Organizations” – 9120, “ Distributors”)
– 9101 & 9104 Trilogy (Requirements for Certification Audits & ICOP scheme Management)
Page 27
• Requirements to Improve Product Integrity
– 9102, “First Article Inspection” – 9103, “Variation Management of Key Characteristics” – 9131, “Non-conformance Documentation” – 9134, “Supply Chain Risk Management Guidelines”
– And others…
IAQG Achievements (Cont’d)
Page 28
IAQG Achievements (Cont’d)
• SCMH (Supply Chain Management Handbook)
‒ 9102 First Article Inspection support materials ‒ 9103 Key Characteristics Training ‒ Root Cause Analysis and Problem Solving ‒ Supplier Selection & Capability Assessment Model ‒ Work Transfer Management
‒ And others…