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Torsten Wolf, SAP EMEA GSS Head IoT
IoT Projects -
Insights & Lessons Learned
Internal
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 2Internal
Agenda
What is new?
The “handshake”
From the field …
Project example
Key questions to ask!
It´s a transformation
How to start?
We support you
What is new?
4© 2015 SAP SE or an SAP affiliate company. All rights reserved.
12 Months Ago …
Logistics – Ship onboarding /
port water level monitoring
Chemical - Failure
Pattern Detection
Logistics - Cold
Chain Monitoring
5© 2015 SAP SE or an SAP affiliate company. All rights reserved.
IoT Engagements Examples …
Logistics – Ship onboarding /
port water level monitoring
Chemical - Failure
Pattern Detection
Logistics - Cold
Chain Monitoring
6© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Op
timiz
e &
Act
Business
Systems
Sen
se &
Mo
nit
or
Intelligent
Assets
Analyze & Predict
Close the loop from things-to-outcome
“The Handshake”
IoT Platform
Data Storage and Provisioning
Device Mgt &
Data Integration
Business Process
Integration
IoT Platform Capabilities
IoT Applications & Analytics
7© 2015 SAP SE or an SAP affiliate company. All rights reserved.
SAP ERP
SAP Syclo
SAP CRM/C4C
SAP MRS
Create Service
Order
Schedule
Service Order
CVFault Pattern
Recognition
Asset Health
Prediction
IT / OT
Connectivity
Condition Monitoring
Service Call
Intell.Assets
IoT Applicat.
IoT
Applications &
Analytics
Core Business
Processes
Execute Service
Close the loop from things-to-outcome
& “back”
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 8Internal
The human side is key for success
Create an open
innovation
culture … with
reiterations /
failure as part
of the
transformation
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
An out of the box approach and solid change management are key for success
Unusual team
collaboration
scenarios –
Be aware of
the potential
challenges
Business
IT OT
Project example
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Internal
11© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Example: Dynamic Maintenance Management
Transform the Maintenance Business at a Rail Operator
The Challenge
2,000 locomotives, 6M sensors
Hundreds of TBs of data per year
The Solution
SAP Predictive Maintenance
The Vision
Perform ALL the required
interventions at the RIGHT TIME,
No unplanned downtime.
Substantial reduction of costs.
CONNECTED
TRAINS
EXTERNAL
DATA SOURCES
TRANSACTIONAL
SYSTEMS
ENGINEERING
RULES
PREDICTIONS
PLANNING
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 12Internal
High Level Architecture
Principles
Separate Systems for Production and Engineering
Production is used to plan and predict
Engineering is used to develop prediction models and rules for planning
Defined prediction model and rules need to be deployed into production system
Only hot data in Production system
Warm data in Engineering system based on extended storage
Performance optimized even with large volumes
Endless scalability
Engineering Production
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13Internal
Example: From Battery Data to Battery Health and Action
maintenance cost reduction for batteries
Battery
=
Fleet Level Information
Machine Level Information
Compare and analyze real time
battery performance to ideal state
Real Time Data Ideal State
Collect Real Time
Telemetry Data from Batteries
PdMS Application shows insights about health
score of machines and business information
Insights
ERP + MRS
Maintenance
Schedules
& Financial
Information
Action
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14Internal
Conceptual Impact on Maintenance Activities
• Absolute reduction of maintenance activities and costs
• Shift from static planned and corrective maintenance, to dynamically planned
Dynamic Planned Maintenance
Static Planned Maintenance
Corrective Maintenance / Run to Fail
Key questions to ask …
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Internal
How to start my transformation? Do we have the right team acting?
Business model
(competitive)
Sr. Executive
or LOB Manager
Business Process
(optimization)
Transformation
Team
Process Owner
or IT/OT
Bu
sin
ess
Im
pac
t
Optimize
Business Evolution
Transform
Reimagine
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 17Internal
What are the business opportunities?
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
As new
technologies
open doors for
new business
models …
combined teams
with the support
of a design
thinking coach
will …
Is my architecture “IoT ready”? Do I have the right data?
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
IoT Platform
Data Storage and Provisioning
Device Management &
Machine Data Integration
Business Process
Integration
Intelligent
Assets
IoT Platform Capabilities
Business
Systems
IoT Application Enablement
Do we have the skills needed?
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Process/Functional/Business Owner
Program Manager / Community Builder
Executive Sponsor
Overall Architect
Data Scientist ExpertData Management / Provisioning Expert
Connectivity / Security Expert
UI Designer / Developer
Analytical Expert
Business
IT/OT
How to start?
21© 2015 SAP SE or an SAP affiliate company. All rights reserved.
SAP Services – IoT Approach
IoT
Business &
Architecture
Advisory
Services
IoT Platform
– custom
development
services
Application
Mgt and
Education
How will IoT impact my business and architecture?
Which capabilities are required!
How can I run and optimize?
How do I get my IoTscenario up and
running?
Predefined
IoT
Solutions
(Industry &
Cross)
IoT Proof of
Concept &
Starter Kits
Predefined
IoT
Solutions
(Industry &
Cross)
Predefined
IoT
Services
(Industry &
Cross)
22© 2015 SAP SE or an SAP affiliate company. All rights reserved.
Key Messages
• IoT is not just about technology &products, but transformation
• Lead from the top
• It´s about business, OT and IT. Build a (virtual) team to drive this
• Challenge the E2E process impact potential (“Hand Shake”)
• It is about innovating and ongoing awareness building – start a
data lab
• Enrich your team with needed experts & partners
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 23Internal
Please Visit Our SAP Services IoT Lab
Let´s Start This Journey
Contact information:
Torsten Wolf
EMEA GSS Head IoT & Digital Experience
+4916090822124
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 25Internal
Predictive Quality - Continous Production
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
SAP ERP(via QM, PP)
Manufacturing Execution
SAP HANA
PLC1 PLC2
Quality Tests
Defects
Realtime Quality Prediction
in MES for Operator
Data Model (RCS)
Infinite InsightAlgorithms
User Interface
SAP Event Stream Processing(via SAP PCo)
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 26Internal
Failure Pattern Detection: Chemical Company
Company
Solution
Process/Technology Innovation
Benefits
A leading global chemical company
Situation: too many unplanned downtimes of production equipment
• Data historians
• SAP ERP Plant Maintenance
• SAP HANA-based Machine Analytics app
• Automatic analysis of failure patterns
• Early detection of potential future breakdowns
• Improved Overall Equipment Effectiveness
© 2015 SAP SE or an SAP affiliate company. All rights reserved.
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 27Internal
Connected LogisticsReal-time transportation planning
Transportation
ManagementReal-Time Freight &Truck Visibility
• Fleet usage / availability
• Execution status
• Actual truck positions & planned route
Real-Time Adaptive Planning
• Drag & Drop based
re-planning
• Load optimization
Real-Time DriverCommunication
• Tour update
• Event reporting
• Condition tracking
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 28Internal
Connected LogisticsReal-time transportation tracking & tracing – Cold Chain Monitoring
• Shipment geo location
(onboard unit)
• Shipment status
• Temperature status
(sensor tag)
Condition Tracking
In-TransitMonitoring
• Refrigerated
product shipment
with cold chain
sensor tag and given
temperature ranges
Exception Reporting& Analysis
• Out-of-range temperatures
• Email notification alert
• Event Management status alert
• Map-based event location visualization
• Cold chain analysis and prediction
Track & TraceSAP Event Management
SAP Object Event
Repository
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 29Internal
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