Embed Size (px)
Citation preview
Internal Audit Report Writing & Communication SkillsMaster the Secrets of Influential Report Writing andCommunication Skills with Your Board and AuditCommittee
Capitalise on the expert knowledge to gain maximum value on these vitalissues:
n UNDERSTAND the evolving internal audit reporting culture and itsrole in today’s increasingly complex working and economicbusiness environment
n APPLY global best practices in your internal audit reporting andcommunication to the Board of Directors, Audit Committees,divisional management as well as, other key internal and externalkey stakeholders
n IMPLEMENT practical, high quality and effective internal auditingreport writing skills, tools and techniques that would help you, youraudit team and/or compliance team to execute impactful and resultfocused communications
n ENHANCE influential and impactful executive report writing andcommunication skills to have better buy-in and support from yourexecutive stakeholders
n ASSIST to build strong and trusting partnership between theInternal Audit professionals with their stakeholders
n DEVELOP effective audit reporting tactics in solving commonchallenges
December 2-3, 2015DubaiUnited Arab Emirates
Course trainer:
Rachael MahManaging Director &Principal TrainerAusAsia Training Institute(Australia)
Regular Price$2,495 USD
Global Risk UpdateSubscriber$2,295 USD
Early Bird Discount(book and pay before 06/11/2015)
$1,995 USD
Please reserve your place early toavoid disappointment.
Risk Reward Limited 60 Moorgate, 1st Floor, London, EC2R 6EL United Kingdom Tel: +44 (0)20 7638 5558 Fax: +44 (0)20 7638 5571 [email protected]
in association with
“... this course has new strategies and methodologies that is very riskfocused, practical and useful for enhancing current skills, knowledgeand global best practices in Internal Audit Reporting andCommunication Strategies. I would highly recommend this course toother senior managers and departmental heads of internal audit.”Ali Al-Kuwari, Internal Audit Director, Qatar Stock Exchange, Qatar
Save up to with in-house training.
Please contact us
for details.
60%
DAY 1 December 2, 2015 DAY 2 December 3, 2015
Workshop OverviewBased on the “2014 Internal Audit Survey Results Around The World”, the Asia Pacific region has the lowest ranking of only77% in terms of the importance of “Communication Skills Competency” as compared to all the other regions around theworld, where their emphasis of the importance of Communication Skills rating is from 81% to 94%.
Report writing and communication skills form the most significant and critical component of any internal audit consultingand audit project regardless of the size, location and complexity of the business under review. Yet, there is anunderestimation of the importance of these writing and communication skills in today’s governance, risk, compliance andaudit environment.
The global corporate and risk management experience has revealed that the most powerful and value added approach togain your executive stakeholders’ buy-in and strongest support is by implementing more influential and impactful executivereport writing and communication skills. This strategy would assist Internal Auditors to build strong and trusting partnershipbetween the organization’s executive senior management and the Internal Audit Managers and Staff.
The Company Board of Directors and Audit Committee consult with and rely on their Chief Audit Executives and InternalAuditors to help them accomplish its business objectives by bringing a systematic, disciplined approach to evaluate andimprove the effectiveness of risk management, control, and governance processes. Engaging and applying strategicexecutive communications and audit reporting would definitely strengthen the support to/from your senior managementand increases the credibility of your Internal Audit Group.
SESSION 1: WHO ARE YOUR KEY READERS? WHATARE YOUR READERS’ OBJECTIVES?
n Objectives of internal audit report writingn Who are your key readers?n Use of internal audit reportsn Interactive discussion and case study activities
SESSION 2: BEST PRACTICES IN DOCUMENTINGINTERNAL AUDIT REPORTS
n The “best practices” in organizing audit reports andother reporting documents
n Structure of audit reportsn Applying best practices in documenting audit reportsn Compliance and best practices using the latest IPPF
standards.n Interactive discussion and case study activities
SESSION 3: DEVELOPING WRITING SKILLS
n Making writing an integral part of the audit processn Why include observations in your report writing
strategies?n How to apply different observation strategies.n Writing a well-developed observationn What is considered to be clear and concise for your
target key stakeholders?n Writing concise internal audit reportsn Interactive discussion and case study activities
SESSION 4: INTERVIEWING SKILLS
n Interviewing styles and techniquesn Interactive discussion and workshop activities
SESSION 5: CONSTRUCTION OF AUDIT FINDINGS
n 5 key attributes of effective audit report writingn Reading audit findings and recommendationsn Constructing paragraphsn Writing audit recommendationsn Interactive discussion and workshop activities
SESSION 6: MANAGING COMMUNICATION STYLES
n Human communication stylesn Tonality and how it impacts your audit report
recipientsn Revising audit report to manage communication
styles and tonalityn The 8P’s of win-win communication techniquesn Interactive discussion and workshop activities
SESSION 7: REVISING AUDIT REPORTING TACTICS
n Revising report to solve common clarity problemsn Revising audit report for conciseness and readabilityn Interactive discussion and workshop activities
SESSION 8: FINALISING REPORT WRITING ANDCOMMUNICATION STRATEGIES
n Analyzing and understanding internal audit reportingoutcomes
n Document your new internal audit report writingstrategies
n Coaching and mentoring strategies for differentlevels of audit staff
n Recap your key learningn Planning your next steps
Program Schedule (Day 1 - Day 2)08:30 Registration09:00 Morning Session Begins10:40 - 11:00 Refreshments & Networking Break12:45 Luncheon14:00 Afternoon Session begins15:30 - 15:50 Refreshments & Networking Break17:00 Course Ends
“The course was full of interactive and livecase studies, discussions and I have learnednew strategies to enhance our company audit,risk and compliance function. It was anexcellent, well organized course includingcross-cultural communication techniques”.N. Mohsen, General Auditor, Saudi Electricity
Who should attendThis course is suitable for internal audit managers, qualityassurance managers, compliance managers, IT auditors,internal control officers, risk managers and Head of InternalAudit Group, who are looking for more influential andeffective ways to strengthen their communication channelswith their senior executive management and operationalstakeholders in their organization. Professionals who areresponsible in the following functional areas would berelevant:
n Internal Audit/Internal Controln IT / IS Auditn Risk Managementn Corporate Governancen Compliancen Financen Business Assurancen Strategic Planning
Why you should attendThe two day group training workshop is specificallydesigned to provide you and your teams, as Internal Audit,Compliance and Quality Assurance professionals with astrong and practical framework of report writing andcommunication skills to achieve:
n Clear, concise and effective communication withthe key stakeholder, managers and staff in yourorganization as well as third parties.
n Compliance and application of the latestInternational Internal Auditors Standards toincrease effectiveness and efficiency in their role interms of communication with all levels of theirauditees right up to senior executive managementlevel.
n Gain valuable insights into many live case studiesof tips and traps that would help you to improveand implement more strategic and effectiveexecutive reporting to your key stakeholders.
RACHAEL MAH is the Managing Director and PrincipalTrainer in AusAsia Training Institute, based in Melbourne,Australia, a boutique training and consulting fi rm thatprovides internal auditing, risk management and cross-cultural communication skills services for medium to largebusinesses globally.
She is Global Consultant, Coach and Specialist withInternal Audit and Risk Management experience atMultinational Firms on four continents ie. Australia, Asia,US and UK for more than 2 decades, before establishingher current AusAsia Consulting & Coaching Institute inMelbourne with training and consulting clients in diverse
industries across Australasia, Asia Pacific, Middle East, USand UK.
Rachael has more than 28 years of hands on andmanagement experience in external and internal auditing,risk management (financial and IT Security) and consultingplus training across many industries and sectors includingbanking and superannuation, oil and gas, mining,pharmaceuticals, manufacturing and public sector.Rachael’s current clients are in Australia, UAE, Qatar, SaudiArabia, Pakistan, Malaysia, Singapore, China, Thailand,Indonesia, Sri Lanka and Brunei Darussalam.
n Dubai Sports Counciln Qatar Stock Exchangen Saudi Electricity Companyn SUI Southern Gas Companyn Royal Bank of Scotlandn Department of National
Planning & Monitoring (PapuaNew Guinea)
n AXA Insurancen Bangkok Bankn Australia & New Zealand Bank
(ANZ)n BHP Billitonn Telstra Australian Huntsmann Woodside Energy Australian Petronas Carigalin Public Utilities Board, Singaporen MISC Berhadn PT Bank Mizuhon PT Indosat
n Ministry of Social and FamilyDevelopment, Singapore
n China Aviation Oiln ACR Capital Holdingsn DST Communicationsn PT Tokio Marine Life Insurancen Brunei Gas Carriersn Pelaburan MARA Bhdn Darussalam Holdingsn PT Badak Indonesian Sabah Electricity Sdn Bhdn Sri Lanka Telecomn AGL Energy Limitedn Central Bank of Solomonn Village Roadshow (Cinema
Group)n AMP Financial Servicesn Medibank Privaten Australia Postn City of Greater Geelong (Public
Sector)
n Michelin Australian Bristol-Myers Squibb Australian Attorney Generals Departmentn Victoria Police, Australian Department of Education,
Australian Department of Foreign Affairs,
Australian Department of Innovation
Industry Sciencen Moore Stephensn National Australia Bank (NAB)n Local Government
Investigations & Compliance,Australia
n Australian Unity (Insurance andSuperannuation)
n Flight Centren Oakton Groupn Australian Taxation Officen Monash University
About the course trainer
Organizations that have benefited from Rachael’s expertise include:
PRE-COURSE QUESTIONNAIRETo ensure that you gain maximum value from this course, a detailed questionnaire will be forwarded to you upon registra-tion to establish your exact training needs and issues of concern. Your completed questionnaire will be analysed by thecourse trainer prior to the event and addressed during the event. You will receive a comprehensive set of course documen-tation to enable you to digest the subject matter in your own time.
Registration FormInternal Audit Report Writing & Communication Skills
Please mark a cross X in the box and complete the form with BLOCK LETTERS.
Course Fee:Regular Price Global Risk Update Subscriber* Early Bird Discount (book and paid by 6/11/15)
$2,495 USD $2,295 USD $1,995 USD
Price includes tuition, folder with all course notes, lunch and refreshments and a prestigious certificate. Delegates are responsible for their ownaccommodation. You can request an invoice or pay online. Please note, payment must be received prior to course start. Discounts can not be combined.
*If you are subscriber to Global Risk Update, please place the Subscriber’s email address below:
Data Privacy & Update of Contact Details Risk Reward Limited is fully compliant with the Data Protection Act. The information you provide will be safeguarded by Risk Reward Ltd. We do notrent, sell or exchange your details to anyone without your consent. Your details are never given to third parties. If you wish to update your details, please email: [email protected] with your OLD and NEW details.Please allow 10 days to see the changes take effect. Thank you.
Terms and Conditions All cancellations must be received in writing 20 working days prior to the start of the course with acknowledgement from Risk Reward.Course fees must therefore be paidin full if a cancellation occurs within 20 working days of the start of the course.We are always happy to welcome a replacement onto the course. Kindly send us written notification of your replacement byemail, fax or telephone.Written cancellations received 20 working days or more before the start date of the course receive a full refund less a charge of £150. For any written cancellation requests that reachus less than 20 working days before the event, no refunds will be given. Risk Reward reserves the right to the final decision if any dispute arises.
Copyright © 2002-2015 All rights reserved. Risk Reward Limited reserves the right to amend the course fees, terms, course agenda, speaker or venue should the need arise.All public courses are subject to demand.
Your Signature X Date
Please complete the form below in BLOCK CAPITALS and e-mail to [email protected]
Email*
First Name*
Last Name*
Job Title / Position
Department
Company
Address
City State
Zip Code Country*
Telephone (direct)* Area Code ( ) Telephone (main) Area Code ( )
Payment Method Invoice Me BACS Credit Card
Dubai, United Arab Emirates December 2-3, 2015
For further information please contact Tony Subryan (Account Manager)Risk Reward Limited 60 Moorgate, 1st Floor, London, EC2R 6EL United Kingdom Tel: +44 (0)20 7638 5558 Fax: +44 (0)20 7638 5571 [email protected]
www.riskrewardlimited.com
