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Wellness in the Workplace: Design Contributions for Mental Well-Being and Increasing the Bottom Line.
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Sources1 Jennifer A. Veitch, “Workplace Design Contributions to Mental Health and Well-Being,” HealthcarePapers 11 (2011): 38.2 Jolene Robertson and Sara Primeau, “Depression at Work: Reducing Stigma and Improving Outcomes,” Purdue University (2010): 2.3 Jay C. Thomas and Michel Hersen, Handbook of Mental Health in the Workplace (Thousand Oaks, California: Sage Publications, Inc. 2002): 4.4 Tami L. Mark, PhD, David L. Shern, PhD, Jill Erin Bagalman, MSW, Zhun Cao, PhD, “Ranking America’s Mental Health: An Analysis of Depression Across the States,” Mental Health America (2007): 14.5 Ron Z. Goetzel, Ronald J. Ozminkowski, Lloyd I. Sederer, and Tami L. Mark, “The Business Case for Quality Mental Health Services: Why Employers Should Care About the Mental Health and Well-
Being of Their Employees,” Journal of Occupational Environmental Medicine 44 (2002): 320.6 Diagnostic and Statistical Manual of Mental Disorders 4 Text-Revision (2000): 375-376.7 Kathy Ford Montgomery, “ASID Productive Solutions: The Impact of Interior Design on the Bottom Line,” American Society of Interior Designers (November 12): 3.
The average employee spends thirty-three
percent of his or her waking hours at the
workplace
At any one time, one out of every twenty
employees in America will experience
depression
LLLLLLLLLLLLLLLLLLLL
= 1 billion33% ###########
###########
###########
###########
#
Per year in the U.S., depression costs
employers
COM
MO
NSY
MPT
OM
S ( Persistent sadness( Diminished interest in one’s activities( Loss or gain of apetite( Disrupted sleep( Slowed body movement or thoughts( Feelings of worthlessness( Difficulty concentrating, remembering and deciding( Thoughts of suicide or death
$44BILLION
Depression results in
more days of disability than
444
heart diseasehypertension
diabetes70%
Medical care costs seventy percent more for employees suffering from depression
1 2 3
4 5
6
7
of respondents in a recent survey completed
by over 200 U.S. companies believe that improvements in office
design can
90%((((((((((
increase employee productivity
[]
decrease employee stress
engineering marketing technical services
finance &admin
finance HR
eco-system
infra-structure security user
interface analytics
strategy PR research productmngmnt creative
partnerservices
industryservices
GENERAL MANAGER
productmngmnt
]• Centrally locate spaces that generate high levels of noise• Use finish materials with higher sound absorbancies as in carpet and acoustical ceiling tiles• Furniture taller than 53” at workstations provides acoustical privacy with a Sound Transmission Class performance rating of 20 or greater
`SUPPORT
;
DESIGN CONTRIBUTIONS
physicalsocial
self
Design has the capability to increase mental well-being by understanding the needs of each individual in terms of Maslow’s Hierarchy of Needs.
The work environment must balance its level of stimulation
and meet the individual’s primary, physical needs by
decreasing physical strain and distractions to allow optimal
cognitive functioning.
The work environment must be conducive to social
interaction and contributeto the development ofsocial cohesion and
social support between coworkers.
The work environment must allow the individual to have a level of control in defining (territorality) and deciding (flexibility)
his or her physical workspace.
BALANCE CONTROL
• Combine general and task lighting to attain higher luminance values which reduces eye strain and glare• Specify luminaires with fixture shields or louvers to reduce glare and provide a uniform light pattern• Low-mounted luminaires deliver uniform, balanced illumination• Reduce light flicker by using fluorescent, HID or LED lamps operating on electronic ballasts
• Blue promotes relaxation and reduces headaches and hypertension• Orange stimulates mental activity and should be used in collaborative environments
• Team based office layout promotes social cohesion• Team rooms help development of social support
• Activity generators (cafes or games rooms) incrase interaction company-wide by providing a common space for all employees • Common areas with visual presence increase social interaction• Collaborative areas in close proximity to commonly used spaces allow conversation to continue
• Branding helps develop company-wide identity that sends a visual message to employees and visitors
• Task chairs should provide a range of motion with vertical, horizontal and back adjustments• Dual, adjustable wall-mounted computer monitors increase visual screen space and allow user to modify for best posture• Ergonomic, wireless keyboard and mouse provide wrist support and allow user’s movement• Task lighting at individual workstations allows user to control amount of light
• Allow user to personalize space based on individual needs• Provide tack and white boards for user to define space• Lockable project rooms display team progress and allow development of identity
• Provide a variety of workspaces that allow user to select where to work based on type of work• Focus rooms in close proximity to employee workstations allow for concentration on difficult tasks• Technology and power access increase flexibility in a variety of workspaces
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ACOUSTICS
LIGHTING
COLOR
TEAMWORK
INTERACTION
BRANDING
ERGONOMICS
TERRITORALITY
FLEXIBILITY
WELLNESS IN THE WORKPLACEDESIGN CONTRIBUTIONS FOR MENTAL WELL-BEING AND INCREASING THE BOTTOM LINE
valerie roosma | endicott college | senior thesis | may 2013
PREVALENCE
"
END USER1938
1939Model 200A audio oscillator HP's first
product and created for Walt Disney
Oscillator producespure audible frequencies
Inspired soundwave concept
Site P
lan
150 Cambridge Park Drive | Cambridge, Massachusetts 02140
331,800 employees & branches worldwide
Cambridge based analytics software development branch selected for thesis project
Physical environment typical, technology based office provides enhanced opportunity to study how design contributes to mental well-being & corporations’ bottom line
Bill Hewlett & Dave Packard began HPin one car garage
HP garage known as birthplace ofSilicon Valley
Raw aesthetic of garage informs mood of HP’s office renovation
HP’S CORPORATE STRUCTURE
HP’S HISTORY
"
"
"
""
"
"
"
2013
`
CONCEPTlinear vertical repetition
rhythimic recurrance of successive elements
center line - axis defining degree of balancecontrast between light & dark, curviliniear & rectilinearradial symmetry
circle as regular, geometric, curvilinear shape - calming qualitites
The circular representation of the sound wave illustrates its undulating movement during its expansion through three dimensional space.
Sound is simultaneously desired and despised in the workplace. While excess noise can
be distracting and stressful, it is essential for the verbal communication needed in highly
collaborative work environments.
expansion & undulation through space
LEVEL ONE FLOOR PLANSCALE: 1/8” = 1’ - 0”
PREDESIGN
SCHEMATICS
LEVEL ONE RCPSCALE: 1/16” = 1’ - 0”
EXECUTIVE CONFERENCE ROOM2
2
3
1
BUILDING SECTION3
LEVEL TWO FLOOR PLANSCALE: 3/32” = 1’ - 0”
RECEPTION1
MEETING ROOMS & ATRIUM VIEW FROM BANQUETTE SEATING9
COLLABORATIVE TEAM ROOM5
BANQUETTE SEATING DETAIL8
4 5 6
8 9
ELEVATION OF TEAM ROOMS4
COLLAB NODE ELEVATION6SCALE: 1/2” = 1’ - 0”
SCALE: 1/2” = 1’ - 0”
N̂
COLLAB NODE PLAN7
N̂
N̂
8’ ceiling enhances sense of safety
poweraccesscounter
height
counter task
lighting
ambient lighting
open to beyond
upholstered cushion seating & backrest
conceptual representation of expanding rhythm
circular shape encompasses user
architecture reflects circular expansion
collaboration central component to social
support and productivity
7’ ceiling enhances sense of privacy and safety
upholstered cushion seating, backrest and ceiling
ambientdownlightingenclosed space increases collaboration
table allows user to use space as alternate workstation
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