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INTERGROUP CONFLICT
PERTEMUAN : 17, 18
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Kompetensi Khusus:
Students are able to apply how to manage
intergroup conflict in the organization
Materi:
1.Dynamics of Intergroup Conflict
2.Effects of Intergroup Conflict3.anaging Intergroup
Conflict
!.Inter"ention
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Dynamics of Intergroup
Conict
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Interention
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Intergroup Pro!"em#o"ing
1. Problem formulation
2. Problem solution3. Imlementation lan
!. Imlementation of t"e lan
#. Imlementation re$ie%
&. 'r(ani)ational mirrorin(
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RINGKASAN :Intergroup conflict is ine"itable in comple#
organizations. Some of the classic e#amples of
intergroup conflict in an organization arebetween line and
staff$ manufacturing and
sales$ production and maintenance$ and
head%uarters and field staffs. &he processes of
intergroup conflict follow certain patterns thatmay not found in
other types of organizational
conflict.
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Lakukan wawancara singkat kepada satuorang, lalu tanyakan
masalah yang sedang
dihadapi oleh orang terseut, dan erikan
solusi serta tanggapan anda terhadapmasalah orang terseut
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!"RIMA KASI#
