INTERCOS SUSTAINABILITY VISION GOOD

I N T E R C O S S U S T A I N A B I L I T Y V I S I O N

FOR YOU

FOR LIFE

FOR THE PLANET

GOOD

SUSTAINABILITY visionINTERCOS GROUP ANTICIPATES THE FUTURE

OF BEAUTY WITH A VISIONARY APPROACH, AN AGILE ATTITUDE AND

A COMMITMENT TO SIMPLICITY, OFFERING THE MOST INNOVATIVE AND CREATIVE

PRODUCTS. WE ARE COMMITTED TO THE HIGHEST

STANDARDS OF QUALITY AND INNOVATION, WHILE

CONSIDERING THE ENVIRONMENTAL AND SOCIAL

IMPACT OF OUR WORK. THIS MEANS BEING A

COMPANY THAT IS RESPONSIBLE AND COMMITTED

TO THE PURSUIT OF SUSTAINABLE BEAUTY.

W E A R E L E A D E R S I N T H E P U R S U I T O F B E A U T Y

24 6 M E U R IN REVENUE

1 2 7 M E U R IN REVENUE

3 7 7 M E U R IN REVENUE

1 . 1 0 4 PEOPLE

2 . 1 2 9 PEOPLE

2 . 6 3 0 PEOPLE

80’s-90’s

1972-1980

2010’s

2000’s

2020’s

F O U N D I N G Y E A R s

g e o g r a p h i c a le x pa n s i o n

c a pa c i t y b u i l d i n g a n d p o s i t i o n i n g

e x p l o r i n g n e wo p o r t u n i t i e s

a s u s ta i n a b l ef u t u r e

Dario Ferrari founded Intercos Group, establishing Intercos Italia SpA

Penetration of European, US and Asian market

Consolidation of Group positioning in foreign markets by strengthening industrial capacity.

Expansion in Brazil and Poland and acquisition of “Nail Lacquers” and “Hair & Body” segments.

Intercos Group is a world leader in cosmetic manufacturing dedicated to the pursuit of responsible and sustainable beauty.

A m e r i c a s

A S I AE U R O P E

R e s e a r c h C e n t e r s :INTERCOS AMER ICA (USA)INTERCOS WEST COAST (USA)INTERCOS DO BRAS I L (BRAZ I L )

R e s e a r c h C e n t e r s :INTERCOS CHINA (CHINA)INTERF I LA SHANGHAI (CHINA)INTERCOS S.KOREA (S .KOREA)

R e s e a r c h C e n t e r s :HEADQUARTERS (AGRATE - I TALY )V I TALAB ( I TALY )COSMINT ( I TALY )CRB (SWITZERLAND)CRB BENELUX ( THE NETHERLANDS)

P l a n t s :INTERCOS AMER ICA CONGERS (USA)INTERCOS AMER ICA WEST NYACK (USA)INTERCOS DO BRAS I L (AT IBA IA - BRAZ I L )

P l a n t s :INTERCOS COSMETICS (SUZHOU - CHINA)INTERCOS TECHNOLOGY I (SUZHOU - CHINA)INTERCOS TECHNOLOGY I I (SUZHOU - CHINA)INTERFILA COSMETICS (SHANGHAI - CHINA)INTERCOS KOREA (OSAN - S. KOREA)

P l a n t s :INTERCOS EUROPE AGRATE (ITALY)INTERCOS EUROPE DOVERA (ITALY)INTERCOS EUROPE ROMANENGO (ITALY)COSMINT (OLGIATE COMASCO - ITALY)KIT PRODUCTIONS (PESSANO CON BORNAGO - ITALY)CRB (PUIDOUX - SWITZERLAND)TATRA SPRING (GARWOLIN - POLAND)

O U R N U M B E R S

W E A R E L E A D E R S I N T H E P U R S U I T O F B E A U T Y

MAKEUP

SKINCARE

HAIR & PERSONAL CARE

OUR PRODUCTS

DRY POWDERS , WET POWDERS , FOUNDAT IONS , L I P S T ICKS , MASCARAS , NA I L POL I SHES AND COSMET ICS PENS/PENC I L S FOR THE FACE , EYES AND L I P S

FACE ANT I -AG ING, HYDRAT ION, C LEANSERS & TONERS , MASKS , HYBR ID PRODUCTS , SUN CARE , BODY CARE

PRODUCTS FOR BODY AND HA I R CARE ( E .G . SHAMPOOS , COND I T IONERS , S TY L ING, C LEANSERS , DEODORANTS , F RAGRANCES )

w h o w e a r e

MISSION

VISION

STRENGTHS

OUR DRIVERS

T O B E T H E P R E F E R R E D A N D L O N G - L A S T I N G PA RT N E R F O R A L L T H E K E Y C O S M E T I C B R A N D S , O F F E R I N G T H E M O S T I N N O VAT I V E A N D C O M P L E T E R A N G E S O F M A K E U P, S K I N C A R E A N D H A I R & B O D Y C A R E W I T H A G L O B A L A P P R O A C H

T O B E AT T H E H E A RT O F B E A U T Y ’ S FAV O R I T E B R A N D S

A B I L I T Y T O A N T I C I PAT E C O N S U M E R T R E N D S A N D D E M A N D S S U P E R I O R I N N O VAT I O N C A PA B I L I T I E S W I T H 3 6 0 ° T E C H N I C A L E X P E RT I S EA S T R U C T U R E D A N D E F F I C I E N T G L O B A L P R O D U C T I O N P L AT F O R M

G L O B A L B 2 B C O S M E T I C L E A D E R

IN RECENT YEARS, INTERCOS GROUP HAS UNDERTAKEN SEVERAL STEPS ON THE PATH TO SUSTA INABI L I TY.ALONG WITH THE ACT IV I T IES RELATED TO THE MAINTENANCE OF SOCIAL AND ENVIRONMENTAL CERT I F ICAT IONS IN OUR P LANTS GLOBALLY, IN 2019 THE COMPANY DEF INED I TS COMMITMENTS WITH

REGARD TO THE MOST SENSIT IVE ISSUES OF SOCIAL RESPONSIB I L I TY AND RESPECT FOR THE

ENVIRONMENT, FORMAL IZ ING THEM IN THE SUSTA INABI L I TY POL ICY, ADOPTED AT GROUP LEVEL .

AMONG THE MOST RELEVANT ISSUES THAT HAVE THE GREATEST

IMPACT ON OUR CORE BUS INESS , PR IOR IT IES CONTINUE TO BE:

• SAFEGUARDING THE HEALTH AND SAFETY OF OUR WORKERS;

• THE IR TRAINING , IN ACCORDANCE WITH THE VALUES

EXPRESSED IN THE CORPORATE ETH ICAL CODE;

• SUPPORT ING THE COMMUNIT IES IN WHICH WE OPERATE;

• THE DES IGN OF INNOVAT IVE , AND AT THE SAME T IME,

SOCIAL LY AND ENVIRONMENTALLY FR IENDLY PRODUCTS ;

• RESPONSIBLE SOURCING OF RAW MATER IALS AND PACKAGING, A IMED

AT EXTENDING OUR ETH ICAL VALUES AL L ALONG THE SUPPLY CHAIN ;

• THE REDUCT ION OF THE ENVIRONMENTAL IMPACT OF OUR PRODUCT ION PLANTS.

WITH REFERENCE TO THE LAST POINT, WE HAVE IDENT IF IED SPECIF IC AREAS OF INTERVENT ION,

RELAT ING TO THE REDUCT ION OF GREENHOUSE GAS EMISS IONS INTO THE

ATMOSPHERE AND TO THE WASTE MANAGEMENT, AVOID ING D ISPOSAL IN LANDF I L LS .

THE GROUP HAS ALSO DEVELOPED I TS OWN GOVERNANCE MODEL FOR MONITOR ING AND EVALUAT ING

THE ACT IONS TAKEN IN CONTINUITY WITH THE COMMITMENTS OF PREV IOUS YEARS. A KEY ROLE IS P LAYED BY A

DED ICATED INTERNAL COMMITTEE, THE SUSTA INABI L I TY GLOBAL STEER ING COMMITTEE ,

ESTABL ISHED IN 2018. TH IS IS AN INTERNAT IONAL, CROSS -FUNCT IONAL BODY RESPONSIBLE FOR MANAGING THE MOST

RELEVANT SOCIAL AND ENVIRONMENTAL ASPECTS FOR THE COMPANY AND OUR STAKEHOLDERS GLOBALLY.

I n t e r c o s G r o u p h a s i d e n t i f i e d i t s o w n s t a k e h o l d e r s a n d c o n s i d e r s t h e i r e x p e c t a t i o n s a s e x t r e m e l y i m p o r t a n t i n p u r s u i n g i t s c o r p o r a t e g o a l s .

S t a k e h o l d e r s a r e s u b j e c t s a b l e t o i n f l u e n c e o r b e i n f l u e n c e d b y t h e G r o u p ’s a c t i v i t y.

To t h i s r e s p e c t , t h e g r a p h m a p s t h e p r i n c i p a l s t a k e h o l d e r s ’ c a t e g o r i e s o f I n t e r c o s G r o u p .

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O U R S U S T A I N A B I L I T Y P O L I C Y

t h e p i l l a r s

W E B E L I e V E I NS U S TA I N A B L E B E A U T Y

W E C A R E F O R P E O P L E

W E L I V EO U R VA L U E S

OF RESPECT, INTEGR ITY AND TRANSPARENCY WELLBE ING AND DEVELOPMENT

WE a re commi t ted to conduc t ing our bus iness ac t i v i t i e s i n comp l iance wi t h a l l t he laws app l i cab le i n t he j u r i sd ic t ions whe re we ope ra te , and in acco rdance

wi t h t he h ighes t e th i ca l s tandards , bu i ld ing upon t he va lues o f respec t , i n tegr i ty and t ransparency .

WE be l ieve t ha t our peop le rep resen t t he key dr iver o f our success , t hanks to t he i r ta len t ,

pass ion , ha rd work and loya l t y.

FROM PRODUCT DES IGN

WE are commi t t ed to i nnovat ion i n fo rmulas , i ngred ien t s and packaging as to con t inuous ly reduce t he u se o f non - renewab le re sou rces and p romo te t he use o f recyc led

and recyc lab le mater ia l s and i ngred ien t s tha t guaran tee the respec t fo r human r igh t s and the env i ronment .

TO PROCESS EFF IC IENCY

WE are commi t t ed to improv ing ou r i ndus t r ia l p rocesses i n o rde r to reduce energy and water

consumpt ion , to e f f i c ien t l y manage was te and to ac t ive ly con t r ibu te to t he f igh t aga ins t c l imate change.

ALONG THE VALUE CHAINWE are commi t t ed to encourag ing our supp l ie r s to jo in our commi tment to re spec t i ng t he env i ronmen t

and ou r soc ie t y a long the en t i r e va lue cha in .

WE ca re fo r ou r peop le ’s sa fe ty and wel lbe ing by gua ran tee ing a hea l t hy, i nc l u s i ve and enab l i ng work

env i ronmen t and by p romo t ing work - l i f e ba lance.

WE ca re fo r ou r peop le ’s fu ture , by i nves t ing i n t he deve lopment o f t he i r s k i l l s

and compe tences t h rough ded ica ted t ra in ings and cons t r uc t i ve pe r fo rmance rev iews .

WE ca re fo r ou r communi t ies ’ r igh t s , empowermen t and inc l u s ion , by engag ing wi t h loca l commun i t i e s

and c rea t ing oppor tun i t i es fo r t he most vu lnerab le .

W E L I V EO U R VA L U E S

O U R E T H I C A L C O D E A N D C O D E O F C O N D U C T

In our ethical code we express corporate and ethical values guiding our business operat ions ever y day.

In our code of conduct we declare our corporate commi tments to our s takeholders, developing the fu l l potent ia l of our employees, and bui ld ing s t rong re la t ionship wi th our cus tomers, suppl iers, shareholders, communi t ies and the envi ronment to preser ve and enhance our brand reputa t ion.

o f r e s p e c t , i n t e g r i t y a n d t r a n s p a r e n c y

“We live our values conducting our business activities in compliance with all the laws

applicable and in accordance with the highest ethical standards, building upon the values of

respect, integrity and transparency”

W E L I V E O U R VA L U E S

O U R C O R P O R AT E A N D E T H I C A L VA L U E S A R E

E X P R E S S E D I N T H E D A I LY O P E R AT I O N S O F A L L

E M P L O Y E E S A N D E N S U R E T H E D E V E L O P M E N T

A N D G R O W T H O F O U R B U S I N E S S I N A FA I R

A N D T R A N S PA R E N T WAY.

O U R C O R P O R A T E VA L U E S Our corporate values drive al l of our

dai ly business act iv i t ies and represent the key for our fu ture success.

INNOVATION AND IMAGINATION: We are a visionary company that anticipates future trends in beauty. We encourage creativity, takinginitiatives and thinking outside of the box.

AMBITION: w e cons tant ly s t r ive to go above and beyond expecta t ions.

PASSION: e ver y th ing we do is dr iven by enthus iasm. We take accountabi l i ty for our act ionsand decis ions.

CUSTOMER CENTRICITY: cus tomers are our f i r s t pr ior i ty. We sat i s fy thei r needs and develop las t ing re la t ionships wi th them.

FLEXIBILITY AND SPEED: we are proactive and quick to respond to situations. Through multitasking and cooperation we easily manage complex situations swiftly.

BEAUTY: b eauty is our cu l t , our purpose. We combine creat iv i ty wi th s t ra tegy to embody and ant ic ipate consumers ’des i res.

O U R E T H I C A L V A L U E S Our ethical values represent the foundation of our

company’s conduct, guiding the behavior of our corporate bodies, employees and al l those who work for us.

RESPECT: w e genuine ly care about people and are always ready to l i s ten to o ther opin ions. We openly cons ider di f fe ren t poin ts of v iew and wi l l ing ly change our perspect ive i f necessar y.

INTEGRITY: w e are hones t , s t ra ight forward and consis ten t when deal ing wi th people. We encourage fai r bus iness pract ices and have s t rong moral and eth ical pr incip les.

TRANSPARENCY: we are t ransparent and open. We faci l i ta te access to data and in format ion, as wel l as col laborat ive and cooperat ive management and decis ion -making.

Concerning the heal th and safety impacts of products and ser vices

Concerning product and ser vice information and label ing.0INCIDENTS OF NON-COMPLIANCE


W E c a r ef o r p e o p l e

F U T U R E

ATTRACT: winners of LinkedIn Talent Awards 2018 - Best Employer Brand in Italy thanks to

our active role on social channels and the positive commitment to recruiting new talent. We have several

partnerships with Universities in countries where we operate and we participate to Career Days in

order to showcase available opportunities. We support the project “Allenarsi per il Futuro - Training

for the Future”, sponsored by Bosch Italy and Randstad, Italy, whose aim is to guide high school students

towards their future by offering transversal skills paths and opportunities for school-work alternation.

We organize Academies to form key roles within the company. 2019 was dedicated to the Planning

Academy, where we trained 9 people for the role of Production Planner (5 internships and 4 hirings).

DEVELOP: We have dedicated training programs for our employees: “Lead” and “Adventure Times”, programs aimed at reinforcing managers’ soft skills across a continuous path in Italy, France and Switzerland since 2016; ““Leadership Lab”, a continuous assessment of competences and potential, aimed at building key managers of the Group and creating a cohesive and effective future leadership team; “Relational Efficacy”, a class for improving communicational and relational skills; “Managing the boss”, a course to improve communication skills with managers. In 2019 we introduced “Welcome Day”, an induction day dedicated to newly hired employees and designed to make the onboarding process more effective and efficient.

GROWTH: most employees receive a formal performance evaluation with the aim of identifying

areas of improvement and evaluating, with the support of their manager, opportunities for horizontal

(cross-functional) or vertical career growth. We provide internal mobility programs for employees who

want to undertake an international experience, from Italy to abroad. The program allows them to change

Business Units and tasks enriching their full personal and professional experience.

People are the key driver of our success: they drive our creat iv i ty and abi l i ty to innovate, today and in the fu ture. This is the reason why we take care of their wel lbeing and invest in their ta lents. We have dedicated t raining and per formance programs to suppor t our people’s future development and growth f rom the day they

join our team. We also commit to of fer oppor tuni t ies to them and their fami l ies for a bet ter work- l i fe balance as wel l as to provide them with a from the day they join our team. We also commit to of fer oppor tuni t ies to them and their fami l ies for a bet ter work - l i fe balance as wel l as to provide them with a heal thy and safe work environment.

W E L L B E I N G

Our Welfare Plan enhances work-life balance providing access to advantageous, flexible and personal services in different areas such as: Family, Mobility, Housing, Healthcare, Social services, Sport, Culture and free time. In 2018 we created the Global Safety Network, which settled and published a Global Health & Safety Policy at Group level, to define common indicators for H&S impact and to develop H&S common procedures across all the Group’s companies.

5 1 . 1 8 4 HOURS OF TRAINING PROVIDED (14 HOURS PER PERSON) OF WHICH: • 3 9 % technical training• 2 0 % soft skills development• 3 3 % environmental, health and safety topics

1 9 % RATE OF NEW EMPLOYEE HIRES

6 8 % EMPLOYEES RECEIVING REGULAR PERFORMANCE REVIEW

w e l l b e i n g a n d d e v e l o p m e n t

“Our people represent the key driver of our success,

thanks to their talent, passion, hard work and loyalty”

W E C A R E F O RP E O P L E

F O R T H I S R E A S O N , W E A R E

D E V O T E D T O P R O M O T I N G

A N I N C L U S I V E A N D H E A LT H Y

W O R K E N V I R O N M E N T A S

W E L L A S T O P R O V I D I N G

D E D I C AT E D T R A I N I N G A N D

P E R F O R M A N C E P R O G R A M S .

GLOBAL SAFETY NETWORK integrates local HSE best practices at Group level since 2018

SA8000 CERTIFICATION adopted for all Chinese plants

OHSAS 18001 CERTIFICATION adopted for Interfila Cosmetics (Shanghai, China) plantISO 45001 CERTIFICATION adopted for Cosmint plant (Olgiate Comasco, Italy)

SEDEX membership and periodical SMETA AUDITS (Sedex Members Trade Audit) by qualified third parties to assess the respect of specific ethical standards (Intercos Europe, Cosmint, CRB, Intercos America and Interfila Cosmetics plants).


W E c a r ef o r p e o p l e

We be l i e v e we can con t r i b u t e t o t h e d e v e l o p m e n t o f t h e l o c a l c o m m u n i t i e s whe r e we ope ra t e and we a r e awa r e t ha t we a r e r e s pon s i b l e f o r p eop l e who a r e t oo o f t e n d i s ad van t aged . We a r e s u r e we can make t h e d i f f e r e n ce : f o r t h i s r ea son

we p r omo t e s o l i d a r i t y r e c r u i t i n g p r o g r a m s a nd s u p p o r t N G O s o r l o c a l o r g a n i z a t i o n s i n t h e c oun t r i e s whe r e we ope ra t e .

I N C L U S I O NWe have launched various sol idari ty recrui tment programs al l over the world wi th the aim of giving a chance to the most disadvantaged people:

1 5 a s y l u m s e e k e r s1 5 a s y l u m s e e k e r shi red in Agrate and Dovera s i tes thanks to a “Without Borders” pi lo t projec t developed in 2018 in par tnersh ip wi th Rands tad I ta ly, and renewed in 2019;

8 r e t u r n i n g v e t e r a n s8 r e t u r n i n g v e t e r a n shi red in our s i tes in the USA in 2017/2018;

4 r e f u g e e s4 r e f u g e e sf rom Syr ia, I raq and Afghanis tan welcomed inour p lants in the USA in 2017/2018

4 0 p e o p l e4 0 p e o p l ecoming f rom economical ly vu lnerable communi t ies of At ibaia c i ty (Brazi l ) h i red in 2017.

S U P P O R TWe promote several initiatives for the development of communities and the support of local associations.

Among them, the two main projects are:

SWIM PROJECT - Intercos suppor ts SWIM (Safe Women In Migration) Project, which aims to contribute to the protection of migrant and asylum seeker women and gir ls who are victims and at risks of Gender Based Violence by addressing some of the most urgent needs identi f ied by all par tners in f ive European countries.

MAGICA CLEME ONLUS - Once upon a time, there was Clementina, a l i t t le gir l who passed away. She gave her parents a task: to enter tain al l sick children l ike her in order to help them forget about hospitals and invasive therapies. Since 2017, we have opened our Agrate and Dovera si tes’ doors, giving the children and their families access to our “makeup factory” for an entire day. Such responsibil i ty is a sincere commitment we have maintained.

DAY CARE CENTER “LE COCCOLE ”There is a day care center located near our local site in Agrate: We contributed to its construction and creation in 2007. Since the 2017/18 school year, we granted the admission to at least five employees’ children. This new partnership is another great result of our commitment towards our people and local communities around the company.

R i g h t s , e m p o w e r m e n t a n d i n c l u s i o n

“We believe we can contribute to the empowerment of our communities by creating

opportunities and fostering inclusion”

W E C A R E F O RC O M M U N I T I E S

W E P R O M O T E S P E C I F I C P R O G R A M S

A N D I N I T I AT I V E S T O S U P P O R T L O C A L

O R G A N I Z AT I O N S A N D T O E N H A N C E

I N C L U S I O N O F T H E M O S T V U L N E R A B L E .


“WE BE L I EVE IN SUSTA INAB LE BEAUTY FROM PRODUCT

DES IGN TO PROCESS E F F IC I ENCY A LONG THE VA LUE CHA IN ,

FOR TODAY ’S AND FOR FUTURE GENERAT IONS”

GLOBAL CHAL L ENGES REQU IRE CONCERTED ACT IONS BY A L L ACTORS IN THE ECONOMY.

FOR TH I S REASON, WE UNDERSTAND O U R R E S P O N S I B I L I T Y IN ENSUR ING S U S TA I N A B L E

G R O W T H THAT GUARANTEES R E S P E C T F O R T H E E N V I R O N M E N T AND FOR P E O P L E ’ S R I G H T S ,

IN OUR OPERAT IONS AS WEL L AS THROUGHOUT THE ENT I RE VA LUE CHA IN .

W E B E L I E V E I NS U S TA I N A B L E B E A U T Y


Our e n g a g e m e n t i n R e s e a r c h a nd I n n o v a t i o n d r i v e s ou r s u c c e s s t oday and i n t h e f u t u r e . I n n o v a t i o n , p a s s i o n a nd b e a u t y a r e o u r e v e r yday co r e va l u e s . Ou r capac i t y t o an t i c i pa t e ma r k e t t r e nd s and ou r d eep k now l edge o f t h e

makeup , s k i n ca r e and ha i r & pe r s ona l c a r e s e c t o r s a l l ow s u s t o l e ad t h e B2B beau t y s e c t o r a nd t o b e t h e s t r a t eg i c pa r t n e r t o o u r c l i e n t s . We g u a r a n t e e t h e u n c o m p r o m i s e d p e r f o r m a n c e o f a l l o u r p r o d u c t s , w h i l e c o n s i d e r i n g e n v i r o n m e n t a l a n d s o c i a l i m p a c t s .

R S P O M E M B E R S H I PTo suppor t the f igh t agains t land and fores t exploi ta t ion and to prevent the potent ia l r i sk of being indi rec t ly involved in defores ta t ion act iv i t ies, we joined the “Roundtable on Sustainable Palm Oil” (RSPO) . S ince 2017, only RSPO cer t i f ied raw mater ia ls have been inc luded in new formula t ions and a gradual replacement of non RSPO raw mater ia ls in exis t ing formula t ions is in progress. We achieved 69% of cer t i f ied raw mater ia ls in 2019.

R M I M E M B E R S H I PWe joined the “Responsible Mica Ini t iat ive” (RMI) in 2017 to help eradicate chi ld labor and unacceptable work ing condi t ions in the mica supply chain. In 2019, 100% of our Indian mica suppl iers were cer t i f ied RMI members.

Our f i r s t pr ior i ty i s guaranteeing the highes t s tandards

of safety and qual i ty in a l l ac t iv i t ies to protec t the f inal

consumers as wel l as the reputa t ion of our c l ien ts . Al l

products are subjec t to a ser ies of tes ts and evaluat ions

dur ing development and manufactur ing processes.

Whi le tak ing fu l l responsibi l i ty for the safe ty of our

products, we share cus tomers ’ and consumers ’ concerns

about animal welfare . For th is reason, in 2017, through

our Corporate Pol icy for Animal Test ing , we volun tar i ly

expanded the pr incip les and ru les of the European

Regula t ion on animal tes t ing (Regula t ion n°1223/2009)

to a global leve l . Thus, we do not use animals to tes t our

products anywhere in the wor ld, nor has animal tes t ing

been conducted on the Group’s behal f .

F R O M R A W M A T E R I A L S S E L E C T I O N . . . . T O F O R M U L A A N D P R O D U C T R E A L I Z A T I O N



F R O M P R O D U C T D E S I G N

I n Ma r c h 2019 I n t e r c o s l a un ched i t s C L E A N C O L L E C T I O N , bo t h f o r t h e makeup ,

s k i n ca r e and ha i r & pe r s ona l c a r e s egmen t s , ba s ed on t h r e e f u ndamen t a l p i l l a r s :

Clean Revolu t ion products are based on a c lear ly def ined “c lean l is t”, to avoid the

use of any cont rovers ia l ingredients and promote the “less is more” phi losophy, thus

enhancing t rus t and t ransparency to end users, s impl i fy ing manufactur ing processes and decreasing regula tor y requi rements.

Clean Revolu t ion products guarantee respect for the r igh ts of the communi t ies where the natura l

mater ia ls are sourced, by adopt ing 100% RSPO and RMI cer t i f ied palm oi l and mica and by se lec t ing and moni tor ing suppl iers ’ e th ical per formances in terms of safe ty, human r ights and compl iance wi th

local legis la t ion. In addi t ion, Clean Revolu t ion products are 100% vegan and thus crue l ty - f ree.

Clean Revolu t ion also means innovat ing whi le reducing the Carbon Footprint and safe guarding

the envi ronment. For th is reason, “Clean” products wi l l be produced by promot ing

the use of recyc led ingredients ( for example by -products f rom the food indus t r y ) , reduct ion

of water consumpt ion and the se lec t ion of local ly - sourced, a l ternat ive, biodegradable,

recyc led and/or recyc lable packaging mater ia ls .

T h r ough ou r C o r p o r a t e E n v i r o n m e n t a l P o l i c y , adop t ed i n F eb r ua r y 2018 , we a r e c omm i t t e d t o m i t i ga t i ng o u r

G roup ’s c l ima t e c hange em i s s i o n s , t o r edu c i ng wa s t e g ene ra t i o n and t o imp ro v i ng o u r wa t e r c on s ump t i o n e f f i c i e n c y.

W E C O M M I T T O R E D U C E E N E R G Y A N D W A T E R C O N S U M P T I O N

4,3 mi l l ion m3 NATURAL GAS48.7k MWh ELECTRICITY

139k l i ters DIESEL57k l i ters GASOLINE

439k m3 WATER

100% electr ic i ty FROM RENEWABLE RESOURCES

IN AGRATE AND DOVERA PLANTS:6.638 tons CO2 eq/year AVOIDED EQUAL

TO 350.000 TREES 12.4k tons CO2 eq

SCOPE 1 EMISSIONS13.2k tons CO2 eq

SCOPE 2 EMISSIONS (MARKET-BASED)

1.8k tons HAZARDOUS WASTE50% SENT FOR RECYCLING AND RECOVERY

( INCLUDING ENERGY RECOVERY)10.4k tons NON-HAZARDOUS WASTE

77% SENT FOR RECYCLING AND RECOVERY ( INCLUDING ENERGY RECOVERY)

W E T A K E A C T I O N F O R C L I M A T E C H A N G E

W E T A K E A C T I O N F O R W A S T E R E D U C T I O N

in our indus t r ia l operat ions by promot ing speci f ic in i t ia t ives wor ldwide.

by improving indus t r ia l processes to reduce energy consumpt ion and to promote

the use of renewable energy sources.

by improving indus t r ia l processes to reduce the use of natura l resources and to ef f ic ien t ly

manage waste disposal , maximizing the percentage of waste sent to recover y and recyc l ing.


Air emission levels beyond legal requirements

Water discharge levels beyond legal requirements 0


T O P R O C E S S E F F I C I E N C Y

• Environmental management system cer t i f ied according to the international standard ISO 14001:2015 in 7 production si tes: Agrate, Dovera, Olgiate Comasco, Suzhou (3 plants) and Shanghai;

• Waste disposal ser v ice suppl iers for Agrate and Dovera plants are reques ted to provide t raceabi l i ty of the waste to assure i t i s recyc led, when appl icable

• Ins ta l la t ion of led l igh t bu lbs, to replace s tandard bulbs in the Agrate and Dovera plants;

• Ins ta l la t ion of a t r igenerat ion sys tem and solar panels in Dovera plant , wi th energy ef f ic iency improvement, energy cos t reduct ion and CO2 emiss ions reduct ion:

424t CO2 /year avoided equal to 18.000 trees;• Adopt ion of a cogenerat ion plant by Cosmin t to guarantee an improvement in energy ef f ic iency of the Olgiate Comasco s i te, as wel l as a reduct ion of greenhouse gas emiss ions;

• Selec t ion of waste management ser v ice providers, for the Agrate and Dovera plants, based on legal requi rements, response t ime and fu l l t raceabi l i ty of waste end-of - l i fe;

• Improvement of envi ronmenta l per formance by procur ing, in the USAWest Nyack plant , about 60% solar energy us ing ins ta l led photovol ta ic panels;

•Energy ef f ic iency improvement achieved by In tercos Technology in China, thanks to the replacement of incandescent l igh t bu lbs wi th LED sys tems.

T H E T R I G E N E R A T I O N A N D S O L A R P A N E L S S Y S T E M

GAS

E L E C T R I C I T Y

HEATCOOLING

COGENERATORABSORBER PV

ELECTRICITY DISTRIBUTION NETWORK

O U R E N V I R O N M E N T A L I N I T I A T I V E S

Ac t i o n s f o r f i g h t i n g c l ima t e c hange f o c u s o n t h e k e y c on cep t o f imp ro v i ng e ne rg y e f f i c i e n c y. I n o r de r t o a ch i e v e t h i s goa l , i n s ome o f o u r p l a n t s we ha ve imp l emen t ed t r i g ene ra t i o n and

cogene ra t i o n s y s t em s , i n s t a l l e d s o l a r pane l s a nd g r adua l l y r ep l a c ed i n cande s c en t b u l b s w i t h l e d bu l b s .



T O P R O C E S S E F F I C I E N C Y

THE PRINCIPLES AND COMMITMENTS SPECIFICALLY RELATED TO ORGANIZATIONS INCLUDED IN THE CHARTA SMERALDA ARE:

Manage the organizat ion in accordance wi th sus ta inable development pr incip les and envi ronmenta l pro tec t ion pol ic ies;

Adopt an envi ronmenta l pol icy and implement an envi ronmenta l p lan to minimize impact;

Accountabi l i ty and t ransparency ;

Favor behavior that reduces envi ronmenta l impact;

Col laborate and share wi th o thers;

Suppor t the sc ien t i f ic communi ty;

Educate , communicate and involve new generat ions;

Promote awareness, communicate and spread the Char ta Smeralda.

The f i r s t and most re levant projec t promoted by the Foundat ion is the Char ta Smeralda : an e th ical code of conduct to be s igned and appl ied in order to help protec t the ocean. With the adopt ion of Char ta Smeralda, One Ocean aims to take act ion for the 2030 Agenda for Sus tainable Development Goals (SDGs), approved

by the Uni ted Nat ions in 2015, focus ing in par t icu lar on the SDG14 “ l i fe below water” in i t ia t ives.

Founded in 2017 thanks to the commi tment of the founding member Yacht Club Costa Smeralda, One Ocean Foundat ion aims “ to accelera te so lu t ions to ocean issues promot ing sus tainable b lue economy and enhancing knowledge through ocean l i te racy.” One Ocean cal l s indiv iduals, organizat ions and companies

to commi t to i t s goal th rough the development of speci f ic projec ts that he lp safeguard mar ine l i fe.

As a wor ld leading company in the beauty sector, In tercos suppor ted the One Ocean Forum in 2017 to help raise publ ic awareness and promote good pract ices in the use of

mar ine resources, and as of 2019 has become one of the main par tners of the foundat ion.

IN JANUARY 2018 , WE ADOPTED A CORPORATE POLICY

FOR SUSTAINABLE SOURCING. THROUGH OUR POLICY,

WE CONDEMN CHILD AND FORCED LABOR, AND

COMMIT TO ENSURING THE RESPECT OF HUMAN AND

LABOR RIGHTS, AS WELL AS THE PROTECTION OF THE

ENVIRONMENT ALONG THE ENTIRE SUPPLY CHAIN. IN

ORDER TO START A BUSINESS RELATIONSHIP, SUPPLIERS

ARE REQUIRED TO SIGN THE POLICY, AS WELL AS THE

GROUP’S CODES OF ETHICS AND CONDUCT, TOGETHER

WITH THE COMMERCIAL CONTRACT. THE SELECTION

AND MONITORING OF SUPPLIERS ARE CONDUCTED

ACCORDING TO THE BASIC PRINCIPLES OF THE

INTERNATIONAL STANDARDS SA 8000, ISO 14001 AND

ISO 45001. WE SELECT AND MONITOR OUR SUPPLIERS

BASED ON THEIR SOCIAL AND ENVIRONMENTAL

PERFORMANCE, EVALUATING THEM THROUGH ON-SITE

VISITS, THE COMPLETION OF A QUESTIONNAIRE AND ANY

OTHER SPECIFIC MEASURES, AS NEEDED. IN 2019, 22% OF

NEW SUPPLIERS HAVE BEEN QUALIFIED ACCORDING

TO SOCIAL AND ENVIRONMENTAL CRITERIA.



A L O N G T H E VA L U E C H A I N

A N A W A R D - W I N N I N G P E R F O R M A N C EI n t e r c o s ha s b een r e cogn i z ed and e s t e emed by bo t h c l i e n t s a nd

i ndependen t p e r f o r mance e va l ua t i o n bod i e s f o r s u s t a i nab i l i t y ( E c o Va d i s , C D P ) ,

who ha ve awa rded ou r c on t i n uou s p r og r e s s i n r e c en t y ea r s .

BSCORE

I n t e r c o s G r o u p ’s p e r f o r m a n c e i n r e l a t i o n t o c l i m a t e

c h a n g e i m p a c t s , h a s b een upg raded t o B s c o r e i n 2 0 2 0 .

I n t e r c o s G roup ’s s c o r e i s h i g he r t h an t h e r eg i ona l EU a ve r age (C s co r e ) .

I n t e r c o s G roup ’s p e r f o r mance i n r e l a t i o n t o e n v i r o n m e n t ,

l a b o u r & h u m a n r i g h t s , e t h i c s a nd s u s t a i n a b l e p r o c u r e m e n t h a s b een r ewa rded w i t h t h e

E c o Va d i s G O L D M e d a l r a t i n g 6 7 / 1 0 0 i n 2020 .

I n t e r c o s G roup i s i n t h e t op 4% o f i t s s e c t o r.

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