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INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

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Page 1: INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

INTERCHANGE SACOMMUNITY BASED,

INNOVATIVE MODEL OF SERVICE

Page 2: INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

Volunteer Host Families provide an extended family experience by providing regular overnight care in their home for a child with a disability.

Our Model

Page 3: INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

The model is ‘resource intense’ to set-upo Volunteer Assessmento Child Safe Environments Frameworko Volunteer Trainingo Compliance Requirementso Matching process

As the match progresseso consumer direction increaseso Interchange plays a supportive role

Our Model Continued

Page 4: INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

A safe and nurturing environment for a child Extended social networks to be with people who

choose to spend time with you

Fun and Friendship Learning in real environments Building confidence and resilience A regular break for the family

Outcomes

Page 5: INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

Established in the mid ‘80’s by families who wanted an alternative to the centre based respite.

Based on similar models already well established in Victoria

Government funded, based on success of the model

How Have We Made It Happen

Page 6: INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

A model about a ‘real relationship’ and an opportunity for friendship

Volunteer versus paid worker A model of service which empowers Creates a natural support for families Works in partnership with families and

volunteers Good value for money

What makes the model innovative?

Page 7: INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

Evidence: Service spanning 3 decades. Long lasting friendships have

developed and continue. Roughly 40% remain connected after

formal match ends. Feedback from families, young people

and volunteers – what it has meant to them.

How do we know it is innovative?

Page 8: INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

What we have learnt has moulded our philosophies

Relationships are important in our lives and sustain us Learning occurs best in real life Choice is vital Communities are build upon diversity

Our Learnings

Page 9: INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

Over the last 3 decades new programs have developed in line with the changing age and developmental needs

Teen Companion/Mentor Program Sitter Program Group Programs

Kids Connect Social Connect Friends Connect Break Away

Innovation underpinned our progress

Page 10: INTERCHANGE SA COMMUNITY BASED, INNOVATIVE MODEL OF SERVICE

Three decades on we remain client focussed Underpinned by child safe environments practices Empowering individuals and supporting social inclusion and

engagement for families Enhancing lives

Summary