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Interactive Intelligence Company Overview

Interactive Intelligence Company Overview. ©2012 Interactive Intelligence Group Inc. EMEA – End User Customer Footprint CountryCustomers

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Page 1: Interactive Intelligence Company Overview.  ©2012 Interactive Intelligence Group Inc. EMEA – End User Customer Footprint CountryCustomers

Interactive Intelligence Company Overview

Page 3: Interactive Intelligence Company Overview.  ©2012 Interactive Intelligence Group Inc. EMEA – End User Customer Footprint CountryCustomers

Middle East Customers

State Security Dept.

Page 4: Interactive Intelligence Company Overview.  ©2012 Interactive Intelligence Group Inc. EMEA – End User Customer Footprint CountryCustomers

Innovation • Experience • Value 5www.inin.com

©2012 Interactive Intelligence, Inc.

Markets Served

Page 5: Interactive Intelligence Company Overview.  ©2012 Interactive Intelligence Group Inc. EMEA – End User Customer Footprint CountryCustomers

Business Automation

Contact Center

Automation

Unified Communications

Unified Messaging

Next Generation Communications

IP TelephonyIP PBX

SecurityRemote access

PresenceDirectories

Desktop videoIM

ConferencingWeb conferencing

Voice mail in e-mail inboxFax in e-mail inbox

Desktop faxing

IVRACD

OutboundWeb chat

E-mail routingQuality Monitoring

Workforce MgtCustomer Surveys

Social MediaScreen pop

Process AutomationDocument Management

Case Management