Interactive Email – Orders - knowledge.ariba.com solutions, like Ariba Procure-to-Pay Professional, use Quick Enablement cXML tags to send Interactive Email – Orders when the Supplier

2016-03-03

Interactive Email – Orders

Content

1 Interactive Email – Orders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31.1 About Interactive Email – Orders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31.2 Workflow for Interactive Email – Orders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51.3 Changes to Existing Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

For Buyers and Suppliers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6For Buyers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7For Suppliers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

1.4 User Tasks for Suppliers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Asking the Buyer Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Confirming a Purchase Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Creating an Invoice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Accepting Buyer Relationship Requests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1.5 Information for Administrators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Disabling the Ability for Suppliers in Specific Countries to Create Invoices from Interactive Email – Orders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Disabling the Ability for Supplier Groups to Create Invoices from Interactive Email – Orders. . . . . . . 15Configuring Reply-To Email Addresses for Interactive Email – Orders. . . . . . . . . . . . . . . . . . . . . . . 16Generating and Downloading Supplier Enablement Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2 © 2015 SAP SE or an SAP affiliate company. All rights reserved.Interactive Email – Orders

Content

1 Interactive Email – Orders

This feature enables buyers to exchange certain documents through the Ariba Network with their suppliers that have limited annual transactions. This feature requires no upfront supplier enablement or registration and allows suppliers to fulfill their orders without incurring Supplier Membership Program (SMP) fees, using their existing email and a web browser.

1.1 About Interactive Email – Orders

This Ariba Network feature is applicable to:

● Ariba Network buyers for whom Ariba enables this feature. To enable this feature, please have your Designated Support Contact log a service request.

● Ariba Network suppliers who receive an Interactive Email – Order from an Ariba Network buyer for whom this feature is enabled.

● Non-registered suppliers who receive an Interactive Email – Order from an Ariba Network buyer for whom this feature is enabled.

Previously, quick enablement purchase order emails required suppliers to register and log in to the Ariba Network before confirming or invoicing purchase orders. Additionally, buyers were unable to send purchase orders to suspended suppliers.

Now, Interactive Email – Orders give suppliers the ability to confirm and invoice purchase orders without having to register or use an existing Ariba Network account. Suppliers receive Interactive Email – Orders, enabling them to create selected types of order confirmations or electronic invoices in response. Suppliers may also receive invoice status updates from buyers, sent as email notifications from the Ariba Network. The Ariba Network also sends suppliers a PDF copy of the invoice and the invoice data in cXML format with the invoice confirmation email. Suppliers can retain these files to support their local business records storage and archiving requirements.

Suppliers can also forward Interactive Email – Orders to another person in their company. For example, a supplier receives an Interactive Email – Order from a buyer and forwards the Interactive Email – Order to another person withing their company. The second supplier user then creates an order confirmation or invoice and the Ariba Network notifies both supplier user 1 and supplier user 2.

If suppliers choose to register on Ariba Network they may benefit from additional services, such as electronic integration, catalog creation, other document type exchanges such as Advanced Shipment Notification, access to Ariba Customer Support, Ariba Discovery and more.

NoteRegistered use of the Ariba Network may trigger fees.

This feature works for all buyers that are enabled to send Quick Enablement—Purchase Order cXML to the Ariba Network.

Interactive Email – OrdersInteractive Email – Orders © 2015 SAP SE or an SAP affiliate company. All rights reserved. 3

Enabling This Feature

This feature is disabled by default. To enable this feature, please have your Designated Support Contact log a service request. An Ariba Customer Support representative will follow up to complete the request.

Prerequisites

This feature has the following prerequisites:

● Buyers must send purchase orders with Quick Enablement cXML tags configured for email routing, as documented in the cXML Solution Guide. Ariba solutions, like Ariba Procure-to-Pay Professional, use Quick Enablement cXML tags to send Interactive Email – Orders when the Supplier Location Preferred Ordering Method is set to Email.

● Corresponding mapping needs to be configured for adapter based integrations.

Limitations

This feature has the following limitations:

● Help○ The Ariba Exchange User Community help center is not available for suppliers that receive Interactive

Email – Orders at the time of this feature's release. Instead, a dedicated help page is available for suppliers at this time.

● Invoice Conversion Service (ICS)○ An invoice conversion service (ICS) can be used in combination with Interactive Email – Orders. However,

if the ICS QE welcome letter is activated, suppliers will be directed to register, which may trigger fees for suppliers.

● Purchase Orders○ Legacy purchase orders are not supported. Legacy POs are not routes to supplier email. Suppliers must

register on Ariba Network to access and invoice legacy POs.○ For P-Card Interactive Email – Orders, the PO and HTML attachments display a masked PCard number

(only the last 4 digits of the PCard number are displayed.) The supplier must have access to the full PCard number on file. Invoice creation through the direct action button will automatically be blocked

● Order Confirmations○ Suppliers can only create full order confirmations directly from Interactive Email – Orders.

● Invoices○ If an invoice is rejected, a new invoice must be created. Non-registered suppliers cannot access previous

invoices like registered suppliers can.○ Draft invoices cannot be saved or stored.○ Contract invoicing through Punchin is not supported.○ The attribute display for blanket purchase orders are limited.○ Suppliers cannot change the RemitTo address.○ The RemitTo ID cannot be pre-populated.



○ Suppliers cannot add bank details.○ Cancel and Credit Memos are not supported.

● Interactive Email – Orders○ Buyers cannot send Interactive Email – Orders to suppliers in the following countries:

○ Brazil○ Chile○ Colombia○ Mexico○ Africa (all countries)

NoteSuppliers in these countries will instead receive Quick Enablement—Purchase Orders.

○ Registered and suspended suppliers continue to receive supplier membership program subscription invoices for purchase orders that are delivered to them.

● Suspended Suppliers○ Buyers can only send purchase orders to suspended suppliers. Ariba does not allow other transaction

types or status updates to be sent to suspended suppliers.● P2P PO

○ Supplier Name is based on P2P Supplier Name and not on Supplier Location Name.● P2P Invoice

○ Suppliers only receive manually entered invoice status comments when provided on the Invoice, not from the IR rejection.

● Fax PO Routing○ The existing threshold based QE-PO letter is used.○ Order confirmation, ASN flip, and other direct actions are not possible until the routing method is

changed to Email and another purchase order is sent.○ Interactive Email – Orders can only be sent through email. Interactive Email – Orders do not work when

purchase order are sent using fax as the routing method for the purchase order.

1.2 Workflow for Interactive Email – Orders

The following is the workflow associated with Interactive Email – Orders:

1. A buyer submits a service request to enable this feature.2. Ariba enables this feature for the buyer.3. The buyer’s procurement system routes a purchase order to a supplier through the Ariba Network.4. If the routing method is email (in the cXML PO the TO Correspondent contains email for [Email name =

"routing"]), the Ariba Network selects the appropriate Interactive Email – Order template, and sends the supplier an Interactive Email – Order based on that template.

5. If needed, a new private Ariba Network supplier account is created and vendor details are defaulted.6. When the supplier receives an Interactive Email – Order, the supplier reviews the purchase order and may

take one of the following actions:○ Confirm the entire purchase order


○ Create a partial or full invoice○ Register a new account or log in using an existing account○ Asks the buyer a question○ Declines the relationship request○ Forward the Interactive Email – Order to another person in their company

NoteSome actions may not be available.

7. If the supplier creates an invoice, the Ariba Network sends suppliers a PDF copy of the invoice and the invoice data in cXML format with the invoice confirmation email.

8. Depending on how the buyer integration to the Ariba Network is configured suppliers may also receive invoice status updates as email notifications from the Ariba Network.

1.3 Changes to Existing Functionality

This release includes functionality changes for both buyers and suppliers.

1.3.1 For Buyers and Suppliers

The following functionality changes apply to both buyers and suppliers.

Interactive Email – Order Letter Templates

The Ariba Network uses different criteria to select an Interactive Email – Order template for the email routing method.

In earlier releases, the Ariba Network used one set of purchase order templates for both email and fax, and it based the selection of the template for both routing methods on the thresholds that the buyer configured for the templates.

In this release, if the routing method for the supplier is email and the Interactive Email – Orders feature is enabled for the buyer, the Ariba Network uses the Interactive Email – Order templates. The Ariba Network bases the selection of the template on the status of the supplier (registered or unregistered), on the status of the supplier's Ariba Network account (suspended), and on whether or not the supplier received Ariba supplier membership subscription invoices earlier.

The following table shows you which Interactive Email – Order template is used in various scenarios:



Table 1:

Registration Status Received PO from Earlier Release

Incurred SMP Fees

Suspended Account

Interactive Email-Order Letter Template

Unregistered No - - Supplier Unregistered

Unregistered Yes No No Supplier Unregistered

Unregistered Yes Yes No Supplier Unregistered

Unregistered Yes Yes Yes Supplier Suspended

Registered Yes No No Supplier Registered

Registered Yes No Yes Supplier Suspended

If the routing method for the supplier is fax, the Ariba Network uses one of the existing purchase order templates. The Ariba Network bases the selection of the template on the thresholds that the buyer configures for the templates. For more information about purchase order thresholds and how to configure them, see the "Setting Up Supplier Enablement" chapter in the Supplier Enablement Automation Guide.

1.3.2 For Buyers

The following functionality changes apply to buyers.

Business Continuity

The Ariba Network allows buyers to send Interactive Email – Orders to suppliers with suspended accounts.

For registered suppliers who are suspended, Email and Online are the only supported order routing methods. Suspended suppliers who want to receive purchase orders through both these routing methods must set their order routing method to Email. If the routing method is anything other than Email, the Ariba Network delivers purchase orders only to the supplier's Ariba Network Inbox and notifies the account administrator.

For unregistered suppliers who are suspended, buyers can continue to send Interactive Email – Orders.

Ability for Suppliers to Create Invoices from Interactive Email – Orders

Buyers can configure invoicing rules to exclude the invoice creation option from an Interactive Email – Order. For more information about configuring invoicing rules to exclude the invoice creation option from Interactive Email – Orders, see Information for Administrators. [page 12]


Changes to the Existing User Interface

Changes to the user interface are visible only to users with Supplier Enablement permissions. The following changes to the existing user interface have been introduced with the release of this feature:

● The Supplier Enablement Configure Letter Content tab now includes the following purchase order letter templates for the email routing method:○ Interactive Email-Order Letter (Supplier Registered)○ Interactive Email-Order Letter (Supplier Suspended)○ Interactive Email-Order Letter (Supplier Unregistered)

● The following purchase order letter templates that were available in earlier releases continue to be available, but are used only if the routing method is fax or if the country (correspondent) is excluded from Interactive Email – Order:○ Purchase Order Letter 1○ Purchase Order Letter 2○ Purchase Order Letter 3○ Purchase Order Letter 4

● Vendor filtering options on the Manage Vendors and Monitor tabs now include a Received Interactive Email column. The Registered and Received Interactive Email columns can be used to view Interactive Email – Order suppliers and their registration status.

Reporting Changes

The following reports now include a Received Interactive Email column:

● Supplier Enablement Status Report● Supplier Enablement Task Status Report● Supplier Membership Status Report

If suppliers receive an Interactive Email – Order, the Received Interactive Email column displays Yes.

1.3.3 For Suppliers

The following functionality changes apply to suppliers.

Ariba Supplier Membership Program Fees

Supplier Membership Program (SMP) fees do not apply to suppliers who do not register on the Ariba Network. Unregistered suppliers can receive and fulfill Interactive Email – Orders for free until they register. SMP fees apply only to the documents that are exchanged after registration.



1.4 User Tasks for Suppliers

1.4.1 Asking the Buyer Questions

After suppliers receive an Interactive Email – Order, they can ask the buyer questions about the order directly.

Context

Suppliers do not need to register with the Ariba Network to ask the buyer questions when they receive an Interactive Email – Order.

Procedure

1. In the Interactive Email – Order, suppliers click Please contact <Buyer_Name>.The supplier's default email client opens a new email message. The buyer's preferred email contact is displayed in the To: field. The buyer's preferred email is pulled from the notifications for failed orders. If multiple buyer emails are notified for failed orders, the first email entered is used as the buyer's preferred email address.

2. Suppliers enter a subject for the email and type their question or comments to the buyer.3. Suppliers click Send.

1.4.2 Confirming a Purchase Order

You can only confirm an entire order directly from the Interactive Email – Order.

Prerequisites

All corresponding Ariba Network business rules, as configured by the buyer, apply.


Context

The following procedure describes how to access the Ariba Network order confirmation wizard from Interactive Email – Orders. For information about confirming purchase orders, see https://support.ariba.com/interactive_email .

Procedure

1. In the Interactive Email – Order, suppliers click Confirm Order.2. On the Confirming PO page, suppliers enter a confirmation number, estimated shipping cost, and estimated

tax, enter comments and add attachments as required, and click Next.Confirmation numbers can be any value from the supplier's internal systems, such as their order-processing application. If they do not have an internally-generated confirmation number, they can use any value, such as the purchase order number, with 'OC' prefixed; for example: OC1234.

3. (Optional) To help suppliers identify and search for documents they send out, they can add an internal reference code in the Supplier Reference field. This can take any form. For example, it might be a number or the name of a person who is dealing with that order.

4. To add an attachment, in the Attachments section, suppliers click Browse to locate the file that they want to attach.

Attachments can be in any format, such as Word documents, fax images, or Excel spreadsheets. The maximum attachment size is 100 MB for all attachments associated with a document.

Suppliers can attach files to an order confirmation at either the header or line level to give more explanation or supporting information to their customers only if their customer’s Ariba Network configuration allows order confirmation attachments.

Ariba Network stores attachments for a maximum period of eighteen months after which they expire and are no longer available online.

NoteSuppliers can add attachments to order confirmations only if their customers have configured their accounts to allow attachments. Buyers may restrict the types of attachments that suppliers are allowed to include on order confirmations.

5. Suppliers click Add Attachment.

NoteTo delete the file that suppliers have attached, they select the file and click Delete.

6. Suppliers review the information in the Confirm PO page.7. Suppliers click Next.8. Suppliers enter their name and email address.9. Suppliers indicate that you have read and agree to the Interactive Email terms of use.10. Suppliers click Next.

Ariba emails a one-time password to the email address suppliers entered on the Confirm PO page.



http://help.sap.com/disclaimer?site=https://support.ariba.com/interactive_email


11. Suppliers enter the one-time password to validate their email address.12. Suppliers click Submit to send the order confirmation to their customer.

1.4.3 Creating an Invoice

Suppliers can create a full or partial invoice directly from Interactive Email – Orders.

Prerequisites

All corresponding Ariba Network business rules, as configured by the buyer, apply.

Context

The following procedure describes how suppliers access the Ariba Network invoice creation wizard from Interactive Email – Orders. For information about creating a full or partial invoice directly from Interactive Email – Orders, see https://support.ariba.com/interactive_email .

Procedure

1. In the purchase order email, suppliers click Create Invoice.2. On the Create Invoice page, suppliers enter an invoice number (Invoice #), invoice date and other header-level

information about the invoice in the SUMMARY area.3. Suppliers enter header-level taxes, shipping, special handling, and discounts as needed.4. Suppliers enter allowances and charges as needed.5. Suppliers click View/Edit Addresses in the Summary, Shipping and Additional Fields sections to review

address details and edit them as needed.6. Suppliers add other elements such as payment terms, comments, or attachments by clicking Add to Header

and selecting from the available options.7. Suppliers enter any other information their customer requests in the Additional Fields area.8. Suppliers click Update on the top or bottom of the invoice entry form to update any calculated fields if they

add or modify any amount or rate fields.9. Suppliers enter or modify line item information for the invoice.10. Suppliers click Next.11. Suppliers review the invoice and make any final changes as necessary.12. Suppliers click Next.13. Suppliers enter their name and email address.



14. Suppliers indicate that they have read and agree to the Interactive Email terms of use.15. Suppliers click Next.

Ariba emails a one-time password to the email address suppliers entered on the Confirm PO page.16. Suppliers enter the one-time password to validate your email address.17. Suppliers click Submit to send the invoice to their customer.

1.4.4 Accepting Buyer Relationship Requests

Suppliers can accept the buyer’s relationship request and process the purchase order from their Ariba Network account.

Context

Suppliers can use an existing Ariba Network account or create a new account when they respond to Interactive Email – Orders. Ariba Network consolidates the purchase order and all transactions associated with that buyer relationship to the existing account.

Procedure

1. In the Interactive Email – Order, suppliers click If you have an existing Ariba account, click here.2. On the New Account Registration page, suppliers click Use Existing Account.3. Suppliers enter their existing account user name and password.

1.5 Information for Administrators

You might have multiple ERP vendor keys for a supplier, and you might have established an active trading relationship by using one of those ERP vendor keys. You might also send the supplier new trading relationship requests by using one of the other vendor keys. To enable the supplier to consolidate those new invitations with the active relationship, you must enable Ariba Network to associate multiple private IDs per supplier.

The option to enable multiple private IDs per supplier is disabled by default and can be enabled only by an Ariba Customer Support representative. Before you send a supplier a purchase order, please have your Designated Support Contact log a service request and an Ariba Customer Support representative will follow up to complete the request.



About Managing Supplier Enablement

The Manage Vendors page lists all vendors available for supplier enablement. Buying organizations can assign activities and start enablement for selected vendors and monitor the enablement. Buying organizations can also view and edit the vendor details and resend the trading relationship request letter.

Suppliers invited through quick enablement methods (inviting suppliers through purchase orders, payment proposals, CC invoices sent from the Ariba procurement solution or the ERP system, request for quotation, or ICS invoice) are also managed in the supplier enablement automation process.

For more information about managing supplier enablement, see the Supplier Enablement Automation Guide.

About Monitoring Supplier Enablement

Using the Monitor page, buying organizations can monitor and track statuses for vendors. This page allows buying organizations to:

● View the supplier enablement status● View the activity and task status● View/edit vendor details● View tasks● Delete a vendor if they do not want to track them● Filter based on the available filter options and monitor the status of selected vendors● Identify which of the suppliers are actively transacting through the Ariba Network

Buying organizations can use the Monitor page to follow-up on tasks that require action based on the status of a task or activity.

For more information about monitoring supplier enablement, see the Supplier Enablement Automation Guide.

About Supplier Enablement Reports

Buying organizations can generate the following supplier enablement reports:

● Supplier Enablement Status Report● Supplier Enablement Task Status Report● Vendor Data Export Report

When buying organizations generate a report or edit and save an existing report, Ariba Network puts the report into the queue and displays the report status as “Processing” on the Reports page. Ariba Network generates reports in the order in which they enter the queue. When the report is finished, its status is “Processed.”

Regardless of the actual start time, the report can collect information for the date range and time zone specified in the template. The exact timing of a report run might differ from one run to the next, but the coverage period is always determined by the criteria in the template.

To keep a record of report files, buyer organizations can download each report file to their computer hard disk before running the report again. The next time they generate the report, Ariba Network overwrites the current


version with a new report file. Ariba Network saves reports in CSV (comma separated value) format, viewable in spreadsheet applications, such as Microsoft Excel.

For more information about supplier enablement reports, see the Supplier Enablement Automation Guide.

Supplier Enablement Status Reports

This report contains detailed information about suppliers on Ariba Network assigned to Supplier Enablement activities. This includes information on the enablement status, activity status, supplier enablement attributes like wave, supplier address and the relationship status of the supplier. The report also displays information on suppliers with the “On-Hold” status and the reason provided for this status change.


Supplier Enablement Task Status Reports

This report contains detailed information on supplier task status. This includes information on the supplier status, vendor details, activities, tasks and their statuses. This report is helpful when creating aggregated summary reports on tasks and the overall enablement status.


Vendor Data Export Reports

This report contains all vendor profiles. The profile details also include changes made online to the existing saved data.

1.5.1 Disabling the Ability for Suppliers in Specific Countries to Create Invoices from Interactive Email – Orders

You can exclude the Create Invoice button from Interactive Email – Orders sent to suppliers in specific countries by configuring country-based invoicing rules.

Context

The Ariba Network determines the country from the supplier’s Ariba Network profile. For unregistered suppliers, however, supplier profile information is not available on the Ariba Network, so if you configure country-based invoicing rules, you must ensure that the purchase order’s underlying cXML document contains the Correspondent element, and that element must include the following information:



● The Contact element with the role attribute set to correspondent● The Country element with ISO 3166-1 two-letter (Alpha-2) country codes

For information about the cXML standard, see the Ariba cXML Solutions Guide.

Procedure

1. In your Ariba Network buyer account, click Manage Profile.2. On the Configuration page, click Default Transaction Rules.3. On the Default Transaction Rules page, in the Invoice Rules section, clear the Ignore country-based invoice

rules check box.4. Click Save.5. On the Configuration page, click Country-based Invoice Rules.6. From the Select Country list, select the country for which you want to exclude the Create Invoice button, and

then click Add Country Rules.7. On the country-based invoice rules page that is displayed for the selected country, in the General Invoice

Rules section, clear the Allow suppliers to send invoices to this account check box.8. Click OK, and then click Done.

1.5.2 Disabling the Ability for Supplier Groups to Create Invoices from Interactive Email – Orders

You can exclude the Create Invoice button from Interactive Email – Orders sent to suppliers in a supplier group.

Context

CSV vendor upload must be used to specify the group on the vendor Key level. This ensures Interactive Email – Orders use the group rules.

Procedure

1. In your Ariba Network buyer account, on the Supplier Enablement tab, click Supplier Groups.2. In the Supplier Groups table, click the name of the group for which you want to exclude the Create Invoice

button, and then click Supplier Group Transaction Rules.3. Click the Enter supplier group specific transaction rules radio button.4. In the General Invoice Rules section, clear the Allow suppliers to send invoices to this account check box.5. Click Done, and then click OK.


1.5.3 Configuring Reply-To Email Addresses for Interactive Email – Orders

Suppliers can reply to Interactive Email – Orders from their email when orders are undeliverable. The reply-to email address for Interactive Email – Orders is the first email address in the address list that is configured in the

Manage Profile Notifications Orders section of your Ariba Network buyer account. Verify that the correct reply-to email address appears first in the list and make changes if necessary.

Procedure

1. In your Ariba Network buyer account, click Manage Profile, and then click Notifications.2. In the Order field, do the following:

a. Select the Send a notification when orders are undeliverable check box.b. Make sure that the email address that you want to use as the reply-to email address in purchase order

emails appears first in the comma-separated list and make changes if necessary.3. Click Save.

1.5.4 Generating and Downloading Supplier Enablement Reports

Buying organizations can run supplier enablement reports or download reports that have already been scheduled and processed.

Procedure

1. Click the Reports tab on the dashboard.2. To generate a report, select the report that you want to generate and click Run. If you want to download the

existing version of the report, skip this step and go to step 3.Ariba Network adds your report to the queue and returns you to the Reports page. To update the statuses of reports on the Reports page, click Refresh Status. You can view and download the report when its status changes to “Processed.”

3. To view and download the report, select the report template and click Download. Click one of the following:

○ Open to view the report. Your browser starts the program associated with .csv files, (often this is Microsoft Excel) and displays the report.

○ Save to save the report to your hard disk.

If a report file is larger than 1 MB, Ariba Network stores it in zip format and displays a zip icon in the Size column for that report. Ariba Network deletes generated reports from your account after 30 days.



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Documents

Interactive Email – Orders - knowledge.ariba.com solutions, like Ariba Procure-to-Pay Professional, use Quick Enablement cXML tags to send Interactive Email – Orders when the Supplier