Intellectual Property Management in Small Firms And

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    Jari Kuusisto www.scr.fi1

    Intellectual property management insmall firms and in service context

    RESEARCH SEMINAR

    Prof. Jari Kuusisto

    March 8, 2010

    BRIGHTON

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    Outline of the presentation

    Background

    Growing importance of intangibles

    Key research results

    Variation across the industries

    Use of IPR and informal methods

    Informal IP protection and management methods Case examples of publishing

    IP protection and innovation life-cycle

    IP landscape - some future issues

    User roles in innovation process

    Concluding comments Policy issues

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    Growing importance of intangibles

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    Growth of intangible assets

    80% of S&P 500 Value is Intellectual Property

    1975 1985 1995 2005

    Source: www.metrics2.com/

    http://www.metrics2.com/blog/2006/12/18/80_of_sp_500_value_is_intellectual_property_new_et.html

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    Intangibles and corporate value t1

    Corporate value

    Tangible capital

    Physicalassets

    Financialassets

    Humanresources

    Intellectualassets(IP)

    Intellectual capital

    Source: Heiden (2008)

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    Intangibles and corporate value t2

    New broader scope of intangible value

    Corporate value

    Physicalassets

    Physical

    assets

    Financial

    assets

    Human

    resources

    Intellectual

    assets

    Intellectual capital

    Source: Heiden (2008)

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    Research project

    Report is based on an extensive research in the UK and Finland

    Intellectual property initiative

    ESRC / UK Patent office research programme involving 11 research groups

    Intellectual Property and Innovation Management in Small Firms

    The relevance of IPR system to the needs of small enterprises Key finding: Importance of informal IP protection in SMEs

    Characteristics and the use of informal methods among the SMEs SC-Research carried out 3 year research programme analysing 350 SMEs in the UK and Finland

    Strengths and weaknesses of informal IP protection methods

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    Key research results

    The way SMEs make use of the IPR system depends onthe business sectorwhere they operate and the size ofthe business

    For many SMEs the patent system has little or norelevance At the same time many SMEs stress the importance of the R&D for the

    business

    Forresearch-intensive sectors patenting is crucial

    E.g. SMEs in biotechnology and electronic sectors

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    Variation across the industries

    Metal- and electronicsindustry

    - patents are commonlyused

    - fairly good knowledgeon IP-related issues

    Software industry- rather negative attitudestowards patenting

    - speed of developmentand commercialisation iscrucial

    Knowledge intensiveservices

    - problems with IP-protectionare recognised

    - use of copyrights and trademarks varies between firms

    Informal protection

    Formalprotection

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    Variation within the service sector

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    Adoption of formal IPR among KIBS

    Patents9 %

    91 %

    Utility models6 %

    94 %

    Copyrights

    31 %

    69 %

    Trademarks

    36 %

    64 %

    Using

    Not using

    Many SMEs have realised thevalue of their IP, and understandhow to manage their assets

    Still the use of formal IPRmethods that require registrationis limited, especially in services

    business

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    Use of informal IP protection practices

    Secrecy

    90 %

    10 %

    Publishing

    51 %49 %

    Restrictions

    80 %

    20 %

    Enhancing the

    commitment

    84 %

    16 %

    Division of duties

    80 %

    20 %

    Circulation of duties

    68 %

    32 %

    Documentation

    84 %

    16 %

    Technical protection

    68 %

    32 %

    Fast innovation cycle

    14 %

    86 %

    Using

    Not using

    SMEs tend to prefer informalmethods instead, and they areperceived as:

    Effective

    Cheaper, and

    Within the control of the company

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    Knowledgeprotection and management methods

    - Secrecy- Publishing- Restricted access to knowledge- Circulation of duties- Confidentiality / trust- Customer relations management- Effective sharing of information- Documentation- Fast innovation cycle- Technical protection methods

    Complex designTags / dongles

    - Packaged service products- Circulation of duties- Trade organisation membership- Employee loyalty building

    Informalprotection methods

    Contracts

    - Non-competition- Confidentiality- Recruitment freeze- Employee inventions- Non-disclosure

    Formalprotection methods (IPRs)

    Industrial property rights

    - Patent- Utility model- Desigh right- Right to business name

    Copyrights

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    Contracts

    Contracts are legally binding and flexible Parties can agree on many types of things between themselves

    Can be difficult to enforce effectively without legal procedures

    Non competition agreements covering Employees, business partners

    Suppliers, sales channels, sub-contractors

    Confidentiality NDAs with employees, customers, suppliers...

    Recruitment freeze Can limit employees from working with the competitor for a certain

    period of time

    Employee inventions Set of rules and principles for compensation and the ownership of

    inventions

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    Informal IP management andprotection methods

    Mostly informal methods are not legally binding

    They can be both proactive and restrictive Limiting the flow of knowledge within the firm and out of the firm

    Between the employees

    Between employees - suppliers - clients etc.

    Encouraging knowledge creation within the firm

    Motivate and encourage employees to develop newinnovations

    Encourage long-term employment

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    Secrecy

    Key-knowledge can be kept secret from employees,

    suppliers, business partners or customers

    One of the most common informal protection methods

    May have negative impact on innovativeness Need for knowledge sharing Necessary and useful at the early stages of innovation life-cycle prior

    to the IPR protection

    In the longer term secrecy tends not to be a very effective method - at

    some point secrets tend to leak to outsiders

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    Publishing

    New idea can be published as widely as possible and theinitial developer of the idea will become well-known asthe innovator

    Seeks to prevent un-authorised copying

    Very important protection method in the service sector For instance in advertising

    Publishing can prevent others from claiming patents inthe same area Publish the results of a biotechnology research in the local newspaper in

    Portugal

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    Defensive publishing - Case 1

    In an era of rapid change and heavy competition, does acompany still have the time - and the money - to patentevery innovation that comes along? Increasingly,innovative companies are finding a strategic alternative:defensive publishing

    IBM Since 1982, IBM decided to switch from patenting to extensive publishing

    of its inventions, thus in the same time, preventing competitors patentingas well

    IBM Technical Disclosure Bulletin has emerged as the single most citedsource for prior art by the United States Patent and Trademark Office

    Publishing websites Growing publishing platform

    (Source: The Bridge, fall 2001)

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    Hidden publishing - case 2

    A small Portuguese bio technology enterprise publishes its newinvention in a local newspaper, in Portuguese language

    Known competitors are highly unlikely to discover this information

    Still, publishing can be used in blocking competitors patenting of the sameinvention

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    Boston Consulting Matrix - case 3

    Consultancy firms regularly publish their concepts and tools The business community knows the origin of the new concept regardless who is using it

    Earn dividends via publicity & reputation

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    Resticted access to key knowledge

    Restricting the number of people who have access to thesensitive key-information

    (employees, business partners, customers)

    May lead into insufficient knowledge sharing

    creates a barrier to innovativeness!

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    Cultivating loyalty and commitment ofthe personnel

    Seeks to establish long-term employment relations

    In many fields employees are considered the mostvaluable asset of the business

    Strategies to maintain staff loyalty include: Financial incentives

    Training opportunities

    Occupational development related incentives

    Pleasant working environment

    However, incentives given to individual employees mayalso harm the organisational climate

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    Compartmentalising of work tasks

    Work tasks can be divided between employees so, thateach one controls and has knowledge only on a smallfraction of the process

    Individual members of staff do not know the entire product, process orservice concept

    Minimises employee-related risks in the case of departure, or recruitmentby the competitor

    More suitable for larger organisations

    In small firms compartmentalisation is not a natural tendency

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    Circulation of work tasks

    Rotating staff between work tasks and making sure thatat least two members of staff know each of the key worktasks Serves as a way to decrease dependence on individual members of staff

    Can be problematic for very small businesses Comprehensive documentation may be an alternative approach

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    Documentation

    Documentation of ideas and thoughts reduces the risk ofloosing key knowledge

    By documentation a business can transfer tacitknowledge into a more explicit forms

    (written documents, tapes, databases)

    Should be carried out simultaneously with the evolvinginnovation

    Two dimensions: Enables the effective sharing of knowledge

    Reduces the risk of a sudden loss of IP in the case when a member of

    staff leaves the business

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    Fast innovation cycle

    Maintaining the lead-time advantage

    Continuous flow of new or improved products can reducethe risk of harmful copying Has a significant role in fast developing businesses, e.g. in software

    industry

    Fits well for small businesses due to their ability to respond quickly tothe changing market demands

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    Technical protection

    Provides large number of different instruments

    e.g. dongles = security keys embedded in software

    Can also involve incorporation of specific identificationcodes e.g. in software programs, in photographs or other

    documents Also firewalls and passwords are widely used

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    Innovation life-cycle and IP protection

    IPR and informal IP protection caneffectively complement each otherover the innovation life-cycle

    New technology

    ________________________________________________________ T

    Informal Formal+informal /informal Saturation(Invention) (commercialising)

    Next innovation

    technological or

    non-technological

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    Comparing methods

    INTELLECTUAL PROPERTYRIGHTS

    Legal protection Lisence income (potential) Can be used as a bargain chip in

    the negotiations Useful in securing external financing

    Protection can be obtained only forknowledge that meets the criteria

    Involves relatively high costs:application, maintaining anddefending

    Complexity of procedures No protection unless the business

    is able and willing to defend theirIPR

    CONTRACTUAL PROTECTION

    Legal protection Can be seen as an asset Relatively cost effective and easy

    to apply Flexible, can be adapted to the

    wide range of situations

    Too strict or assymmetric contractscan have negative influence oninnovativeness

    INFORMAL IP PROTECTION

    Relatively cost effective and easyto apply

    Flexible, can be adopted cross theindustries and even in the smallestenterprises

    Can be adapted according to thesituational requirements

    Can improve the overalleffectiveness of the business

    Offer very little in terms of legallybased protection

    Some informal methods requireconstant attention and updating

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    IP landscape - some future issues

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    Main forces changing the intellectual propertylandscape today

    1. The globalization of the economy;

    2. The development of new technologies;

    3. The spread of Internet connectivity and broadband penetration;

    4. The growth in economic importance of non-technological businessinnovations and resources not protected by existing intellectual

    property regimes;5. The politicization of intellectual property issues; and

    6. Changes in the ways businesses operate

    More open innovation activities

    Users increasing role in innovation activities

    Source: ICC (2008) Current and emerging intellectual property issues for business - A roadmap for business and policy makers

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    Developing

    customer&user

    understanding

    Newresearchmethods

    thatprovide

    in-depthunderstandingoncustomers&users

    SupplierdrivenR&Dandmarketresearch

    Usersasdriversofproduct/servicedevelopment

    Customers&usersas

    actorsandresources

    Newlevelofinterac8on

    givescustomers/users

    morepower&

    responsibili8esintheR&D&Iprocess

    U

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    Concluding comments

    Intellectual property rights (IPRs) represent only a tip of the icebergon the field of IP management and protection Yet, the research has almost fully focused on the formal IPR

    IP related institutions focus on IPR

    Also policy debate is very much centred around IPR

    Knowledge economy and globalisation as drivers of change in IPprotection practices Intangible knowledge is increasingly important ingredient of business success

    Copying of intangibles can happen globally in a matter of minutes

    Protection of intangible IP requires informal methods as well as IPR

    Successful commercialisation requires sufficient attention to formal& informal IP protection

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    Policy issues

    There is a need to create awareness of informal IPprotection within the business community SMEs and service sector as key target groups for practical advice

    Informal IP protection manual and training DVD for SMEs

    Linking IP services offer to the life-cycle of the business

    More European research on the issue

    Informal IP protection offers a new perspective It can be a challenge for existing institutions

    At the same time it provides a good opportunity to improve the overallIP awareness and skills within the SME sector

    Systematic utilization of informal IP protection can promote alsothe use of IPR system, first step

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    Thank you for your attention!

    [email protected]