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Intel Confidential
Jim KellsoJim KellsoSenior Supply Chain MasterSenior Supply Chain Master
Intel CorporationIntel CorporationJanuary, 2008January, 2008
The Intel Supply Chain ChallengeThe Intel Supply Chain Challenge
Intel Confidential
To be an Unreasonable To be an Unreasonable Person?Person?
““The reasonable man adapts himself to the The reasonable man adapts himself to the world;world;
the unreasonable one persists in trying to the unreasonable one persists in trying to adapt the world to himselfadapt the world to himself
Therefore Therefore all progressall progress depends on the depends on the unreasonable man."unreasonable man."
- - George Bernard ShawGeorge Bernard Shaw
Intel Confidential
How and Why to be an How and Why to be an Unreasonable Person?Unreasonable Person?
Some assertions:Some assertions:–Progress comes from desire to create change—Progress comes from desire to create change—unreasonable peopleunreasonable people
–Improvement comes from Innovative change Improvement comes from Innovative change which is focused on real business problemswhich is focused on real business problems
–Innovation just doesn’t happen…it needs care, Innovation just doesn’t happen…it needs care, feeding and DIRECTIONfeeding and DIRECTION
Intel Confidential
An Insatiable Appetite for An Insatiable Appetite for InnovationInnovation
Throughout our history, we’ve transformed the Throughout our history, we’ve transformed the world:world:
Intel Confidential
AgendAgendaa
–A little more about Intel A little more about Intel
–Intel’s Supply Chain NetworkIntel’s Supply Chain Network
– “ “Changing” Environment and Strategy Changing” Environment and Strategy
–The process of Directed InnovationThe process of Directed Innovation
–The outcomes of the processThe outcomes of the process
–The Results The Results
–QuestionsQuestions
Intel Confidential
OEM/Disti/RetailOEM/Disti/Retail
Su
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DistributorDistributorFabFab SortSortAssemblyAssembly
TestTest
UnitsDieWafers Units
ContractContractManufacturerManufacturer
OEMOEMFabricatorFabricator
Capital EquipmentCapital EquipmentSupplierSupplier
Indirect MaterialIndirect MaterialSupplierSupplier
DistributorDistributor
Intel’s Supply NetworkIntel’s Supply Network
Intel Confidential
OEM/Disti/RetailOEM/Disti/Retail
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plie
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DistributorDistributorFabFab SortSortAssemblyAssembly
TestTest
UnitsDieWafers Units
ContractContractManufacturerManufacturer
OEMOEMFabricatorFabricator
Capital EquipmentCapital EquipmentSupplierSupplier
Indirect MaterialIndirect MaterialSupplierSupplier
DistributorDistributor
Intel’s Supply NetworkIntel’s Supply Network
17 Fabs—soon to be 18 ( first fab in China/Asia)
6 Assembly / Test sites—soon to be 7 (Viet Nam)
100,000 Products
95,000 Unique Customers
70,000 Genuine Intel Dealers
60,000 Wafer starts / week
270 New Product Versions
Intel Confidential
IrelandIrelandIFO/F24IFO/F24
IsraelIsraelFab 8/18/28Fab 8/18/28OregonOregon
AFO, F20, D1CAFO, F20, D1CD1dD1dCaliforniaCalifornia
D2D2
ColoradoColoradoFab 23Fab 23
ArizonaArizonaFab12/22/32Fab12/22/32
New MexicoNew MexicoFab 11/11XFab 11/11X
Mass.Mass.Fab 17Fab 17
Costa RicaCosta RicaSan Jose A/TSan Jose A/T
MalaysiaMalaysiaPenang A/TPenang A/TKulim A/TKulim A/T
ChinaChinaShanghai A/TShanghai A/T
PhilippinesPhilippinesCavite A/TCavite A/T
ChinaChina Chengdu A/TChengdu A/T
Intel’s High Volume Intel’s High Volume Fabrication & Assembly/Test Fabrication & Assembly/Test
SitesSites
ChinaDalianFab 68
Viet NamHo Chi Minn CityViet Nam A/t
Intel Confidential
CPLG Vision / MissionCPLG Vision / Mission Customer Fulfillment, Planning and Logistics GroupCustomer Fulfillment, Planning and Logistics Group CPLG VisionCPLG Vision
– Agile fulfillment capability that is easy for customers and maximizes Agile fulfillment capability that is easy for customers and maximizes shareholder value.shareholder value.
CPLG MissionCPLG Mission – Increase customer and Intel success by optimizing supply and demand, Increase customer and Intel success by optimizing supply and demand,
and delivering valued supply chain solutions. and delivering valued supply chain solutions.
2007 focus areas2007 focus areas– CustomerCustomer:: Enable the field to win customer trust.Enable the field to win customer trust.– InventoryInventory: : Optimize Intel’s Inventory pipeline levels/mix to deliver Optimize Intel’s Inventory pipeline levels/mix to deliver
customer satisfaction and maximize Intel’s profitability. customer satisfaction and maximize Intel’s profitability. – ExecutionExecution: : Drive efficiency in all areas of the Supply Chain. Drive efficiency in all areas of the Supply Chain. – FoundationFoundation: Strengthen our foundation through increased knowledge, : Strengthen our foundation through increased knowledge,
skills and capabilities.skills and capabilities.
Intel Confidential
A little about CPLGA little about CPLG
– Approximately 3500 employees world wideApproximately 3500 employees world wide
– Includes customer service, planning and logistics operationsIncludes customer service, planning and logistics operations
– Responsible for ~3 billion dollars of inventoryResponsible for ~3 billion dollars of inventory
– 500 million dollars of transportation spending annually500 million dollars of transportation spending annually
– Major facilities in Penang, Manila, China,Major facilities in Penang, Manila, China,Costa Rica, Amsterdam, CaliforniaCosta Rica, Amsterdam, California and Arizona. and Arizona.
– Hubs in Shanghai, Shenzhen, Hong Kong, LA and Miami, Hubs in Shanghai, Shenzhen, Hong Kong, LA and Miami, TokyoTokyo
Intel Confidential
Our Supply Chain Strategy: Our Supply Chain Strategy:
Build a High Velocity Supply ChainBuild a High Velocity Supply Chain
Intel Confidential
Supply Chain MetricSupply Chain Metric
Say “Yes” to Customer's Upside, Pull-Ins, Swap requests in 1 Biz Day Say “Yes” to Customer's Upside, Pull-Ins, Swap requests in 1 Biz Day
Improve Customer Committed Dock Date (CDD) Improve Customer Committed Dock Date (CDD)
Order Fulfillment Quality DPMOrder Fulfillment Quality DPM
Percentage of CPU SKUs with 2-6 wks of Finished Goods InventoryPercentage of CPU SKUs with 2-6 wks of Finished Goods Inventory
Pipeline Inventory Pipeline Inventory
% Mix Forecast Variability Reduction per quarter on strategic, volume families. % Mix Forecast Variability Reduction per quarter on strategic, volume families.
% of CPUs & Chipsets SKUs on new Item and BOM Nomenclature% of CPUs & Chipsets SKUs on new Item and BOM Nomenclature
Metric Driven Supply Chain Metric Driven Supply Chain structurestructure
Helping Intel’s Customers Go Faster
Intel Confidential
Challenge: Meeting Challenge: Meeting Demand and Optimizing Demand and Optimizing
SupplySupply
Intel Confidential
Complexity Today – Simplification Critical for Complexity Today – Simplification Critical for FutureFuture
Intel Confidential
OEM/Disti/RetailOEM/Disti/Retail
Su
pp
lier’
s S
up
plie
r
Cu
sto
mer
’s C
ust
om
er
DistributorDistributorFabFab SortSortAssemblyAssembly
TestTest
UnitsDieWafers Units
ContractContractManufacturerManufacturer
OEMOEMFabricatorFabricator
Capital EquipmentCapital EquipmentSupplierSupplier
Indirect MaterialIndirect MaterialSupplierSupplier
DistributorDistributor
Long throughput cycle in semiconductor Long throughput cycle in semiconductor industryindustry
Semiconductor manufacturing TPT varies between 2-4 monthsSemiconductor manufacturing TPT varies between 2-4 months
Intel Confidential
Challenge: Fulfilling Demand while Challenge: Fulfilling Demand while Optimizing Inventory and Factory Optimizing Inventory and Factory
costscosts
Demand
Supply
FactoryCosts/Output
Intel Confidential
The key challengesThe key challengesComplexity driven by:Complexity driven by: CustomerCustomer ProductsProducts MarketMarket Platform strategyPlatform strategyMade more difficult by need for Made more difficult by need for affordability/profitabilityaffordability/profitability
Intel Confidential
Supply Network ResearchSupply Network ResearchVisionVision
–Supply Network becomes a competitive advantage.Supply Network becomes a competitive advantage.–Virtually connected with suppliers and customers.Virtually connected with suppliers and customers.–Meet aggressive goals to reduce cycle time and costs.Meet aggressive goals to reduce cycle time and costs.–Positive impact on bottom lines of Intel and its Positive impact on bottom lines of Intel and its customers.customers.
–Supply chain is HIGHLY RESPONSIVESupply chain is HIGHLY RESPONSIVE
Intel Confidential
Inventory vs Service LevelInventory vs Service LevelS
erv
ice L
evel
Inventory
Today’sEfficient Frontier
200619%
45%
65%
28woi22woi17woi
2007
2008 How Do you Get There:Productivity Improvement
AMB:Lead Time
Demand Forecast VarianceSupply Variance
Tomorrow’sEfficient Frontier
Intel Confidential
What’s next?What’s next?
Intel Confidential
Paul Said it in the Q2 07 Paul Said it in the Q2 07 BUM: BUM:
The Business StrategyThe Business Strategy Expand our business through proliferation of Expand our business through proliferation of what we do best:what we do best:–Keep leveraging the current market in CPU’s Keep leveraging the current market in CPU’s
–Develop and deploy to the new market of Develop and deploy to the new market of connected devicesconnected devices
All fueled by the continuous growth the All fueled by the continuous growth the internetinternet
Intel Confidential
Extending Intel Extending Intel Architecture …Architecture …
Notebook Desktop Server
PLATFORMS
PerformancePerformance/Watt
User Valued Features
Common Element: The Internet
MID
Ultra Low PowerSufficient Performance
Extreme Integration
CE Ultra Low-Cost PC
July 2007 BUSINESS UPDATE MEETING Q3 2007 INTEL CONFIDENTIAL – INTERNAL USE ONLY
~$10B ~$10B ~$10B
2011 Unit TAM > 900 Million Units
Intel Confidential
Common FactorsCommon Factors Increasing complexityIncreasing complexity Inability to predict—Inability to predict—
–DemandDemand–SupplySupply
Because we can’t really ever predict GREATBecause we can’t really ever predict GREAT–Need for speedNeed for speed–Need for later differentiationNeed for later differentiation–Have to be FAST and LEANHave to be FAST and LEAN
Need to satisfy customersNeed to satisfy customers Need to relate the capabilities together so that we align Need to relate the capabilities together so that we align inventory, planning and customer expectations togetherinventory, planning and customer expectations together
Intel Confidential
Characteristics of an Excellent Supply Characteristics of an Excellent Supply ChainChain
1.1. Supports, enhances, and is an integral part of a company’s competitive Supports, enhances, and is an integral part of a company’s competitive business strategybusiness strategy
2.2. Leverages a distinctive (not necessarily unique) supply chain operating Leverages a distinctive (not necessarily unique) supply chain operating model to sustain competitivenessmodel to sustain competitiveness
3.3. Executes well against a balanced set of operational performance Executes well against a balanced set of operational performance objectives/metricsobjectives/metrics
4.4. Focuses on a few business practices that reinforce each other to Focuses on a few business practices that reinforce each other to support the operating model and best achieve operational objectivessupport the operating model and best achieve operational objectives
An excellent supply chain:
* L. Lapide, “The Four Habits of Highly Effective Supply Chains”, Harvard Business Review Supply Chain Strategy Newsletter, HBSP and MIT-CLT
Intel Confidential
This is what we have to build to support the low This is what we have to build to support the low cost pc supply chain……cost pc supply chain……
Intel Confidential