Integration of ApplicationsIntegration of Applications

By By

Doug LambertDoug Lambert

Service Area:

SBEC Stats:

• 26,000 Connected Meters• 3,631 Miles of line including 87 miles of

transmission• AVG. 7.16 meters per mile• AVG. 1200 new accounts annually• 125 Employees• 4 offices• 7 Counties in Southeast Texas• WWW.SBEC.ORG

Software Software Vendor

AVL (GPS Truck Tracking) IDA and NEMA output

OMS (Outage Management) Milsoft

AMR (Automatic Meter Read) Cannon/Hunt

IVR (Interactive Voice) Milsoft

CIS (Customer Information) NISC

GIS (Geographic Info. Sys.) ESRI (NISC and Milsoft)

EA (Engineering Analysis) Milsoft Utility Solutions

SCADA Survalent

900 MHZ EDACS Radio LCRA

Good SoftwareApplication Islands

SBEC Control Center

Too Many Computers and Applications

Advantages• No extra clicking of the mouse

• Results on one screen

• Faster outage predictions

• Improved customer service

• Costs savings– Fewer wasted trips– Trip fees to customer– No Additional Software Charges

Example of Use• Customer with multiple meters and in

different names– Verify the correct location out of power– Avoid delay in restoration– Avoid sending crews to wrong locations

• Instead of callbacks– Current SBEC policy– 2 am wake-up calls

Cost Savings AMR to OMS2006

• Trip Fees Collected: $ 3,600.00• Eliminated Wasted Trips $65,100.00

• Office Clerical time: $ 6083.00

• Field Crew Time Savings: $36,750.00

• Total: $111,533.00

• Improved Customer Service: Priceless

How do we talk to the trucks?

Laptop with Milsoft Unplugged

NetMotion Virtual Gateway Server

IDA AVL in Truck

Antenna on roof

Talk Between Applications

• AMR and OMS - MultiSpeak Protocol

• SCADA and OMS – MultiSpeak Protocol

• AVL and OMS – SQL stored procedure triggers (by Milsoft)

Future

• Enhanced Mobile Data– Display of more data to Laptop Viewers

• Trouble Call Tickets• Service Orders• Location of other vehicles • Pinging of meters from the truck

– Integration from CIS to OMS with MultiSpeak Protocol