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Integration-centric implementation of BPM in Financial Services
Choose the methods and tools carefully• Determine the value and then choose the tools• Organizational willingness determines your pace
The reality of integration• BizTalk handles the bytes with ease• It’s the other bits that slow up the process
The processing picture is finally complete…..
or is it?
Agenda
People Ready Business is our avenue to success
Stay focused on our reality
BizTalk Server vs Workflow Foundation
One team - two products?
Static, disparate applications and platforms
Standards-based, flexible business applications
Adaptive platform driving core applications and business processes
Fully service-oriented, dynamic application platform
Cost Efficiency Business Enabler Strategic
Is your organization ready & willing?
Communication & Collaboration
Enterprise Content Management & Integration
Business Intelligence
Phone, paper, fax, email to and from customers.
Paper filing systems, offsite storage, emails remain isolated, manual processes.
Reports are silo based. Exceptions managed via reports.
Centralised digital filing & communications management. Digital process management. SLA managed work.
Communicate based on customer choice. Secure email, internal collaboration.
Secure & managed collaboration across departments. Unified communications.
Processes & documents integrated to transactions. SLA & resources managed. Mundane work is automated.
Alerts, scorecards, dashboards integrated to all relevant data sources.
Reports integrate multiple data sources, historical trends easily tracked.
Seamless communication & collaboration across the firewall. Secure and compliant.
Federated processes & documents across all parties. Simulation & prediction of federated resource requirements. Rules based automation.
Closed Loop Analysis alters rules which in turn alter processing resources.
Reality check per process
AHM Business Innovation
Business Process Segmentation
System to System - Automated
System to Human - Transactional
Human to System – Case Based
Human to Human - Collaborative
Office Business ApplicationsOffice Business Applications
Office SharePoint Server
Word Excel Outlook InfoPath
Create
Lead
Create
Lead
Qualified?Qualified?
Retire
Lead
Retire
Lead
Create
Oppt’y
Create
Oppt’y
Create
Quote
Create
Quote
Closed?Closed? CompleteSale
CompleteSale
Create Invoic
e
Create Invoic
e
CRMCRM ERPERP
SOA and Business ProcessesSOA and Business Processes
Microsoft BizTalk Server 2006 R2Microsoft BizTalk Server 2006 R2
Identity & AccessControl
Identity & AccessControl
.NET Framework 3.0
.NET Framework 3.0
Web ServicesWeb Services
Human to System BPMS
System to Human / System
System to System - Automated
System to Human - Transactional
Human to System - Administrative
Human to Human - Collaborative
Office Business ApplicationsOffice Business Applications
Office SharePoint Server
Word Excel Outlook InfoPath
Create
Lead
Create
Lead
Qualified?Qualified?
Retire
Lead
Retire
Lead
Create
Oppt’y
Create
Oppt’y
Create
Quote
Create
Quote
Closed?Closed? CompleteSale
CompleteSale
Create Invoic
e
Create Invoic
e
CRMCRM ERPERP
SOA and Business ProcessesSOA and Business Processes
Microsoft BizTalk Server 2006 R2Microsoft BizTalk Server 2006 R2
Identity & AccessControl
Identity & AccessControl
.NET Framework 3.0
.NET Framework 3.0
Web ServicesWeb Services
System to System to Human BPMS
CustomDeveloped
The human face of automation
The processing picture is finally complete…..
or is it?
Market growth drives innovation
Forrester: BPM Market Growth Worldwide, 2005 To 2009
The case for BizTalk
Questions& Answers