Upload
others
View
0
Download
0
Embed Size (px)
Citation preview
Integrating Social
Media With Digital
Marketing to Drive
Sales
2 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
First 5 people to tweet me
@milestonemktg
using the hashtag
#smtravel14
get a St. Paddy‟s day pin!
3 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
Agenda
Setting social media goals
Evolution of search algorithms
Impact of social on search
Hummingbird
Integrating social into on-page strategies
Using tools for automation
Case study: Hotel Nikko
Key takeaway
www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg 4
Milestone at a Glance
Drive online revenue and profitability for our clients
Silicon Valley ~ Chicago ~ India ~ 150 employees ~1400 hotels
Digital marketing software and services for hospitality
www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg 5
Setting Social Media Goals
Goals should be tied to
a revenue strategy
“„Engagement‟ is not a
metric, it‟s an excuse”
–Avinaush Kaushik
Website traffic, lead
generation and sales
should all be at the top
Source: Content Marketing Institute
6 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
Recent Evolution of Search Algorithms
Algorithm updates
Algorithm overhaul
Search
Results
Socially relevant
Geo-local
Vertically focused
7 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
Impact of Social on Search
8 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
No Impact of Social Connections?
“You have this many followers on
Twitter or this many likes on
Facebook…we don‟t currently have
any signals like that in our web search
ranking algorithms.”
-Matt Cutts, 1/22/14
Source: http://www.youtube.com/watch?v=udqtSM-6QbQ
www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg 9
But…Enter Hummingbird
Enables Google to understand identity and
social connections between
people
-Danny Sullivan, 11/11/13
“[Over a multi-year span]
we're more likely to
understand identity and to
understand the social
connections between
people.”
-Matt Cutts, 1/22/14 Sources: http://searchengineland.com/what-everybody-missed-about-hummingbird1-176031 http://www.youtube.com/watch?v=udqtSM-6QbQ
10 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
Integrating Social and On-page:
Microdata
Passively create a rich user
experience when people talk
about YOU on their social networks
Open Graph protocol
Twitter Cards
Pinterest Rich Pins
11 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
12 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
Missing Open Graph Tags
13 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg 14
Google+: Update Launched 3/13/14
15 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
Missing Twitter Cards
16 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
17 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
Missing Pinterest Rich Pins
18 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
19 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
Social Tools: In-house or External?
SEO friendly scheduling
Enable collaboration across departments
Meaningful analytics
www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg 20
Case Study: Hotel Nikko
Facebook Benefits Beyond Likes
Facebook stats
395 unique entries
13% increase in Fans (non-paid)
Web stats, 6 weeks post sweepstakes
0.45% Visits
20.03% Visits via social referral
Social referral traffic clicks to booking at a 5% higher rate than all traffic
Additional future benefits
Email marketing
Demographic targeting options for PPC campaigns
21 www.milestoneinternet.com blog.milestoneinternet.com @milestonemktg
Key Takeaway: Integrate Social with
Total Digital Plan to Drive Revenue
Measure & report
Deploy
individual channel
strategies
Create
content marketing
strategy
Share across
the
organization
Define goals