Upload
agnes-mason
View
222
Download
1
Tags:
Embed Size (px)
Citation preview
Our Outline
• How to both engage AND focus
• Caring for ourselves to avoid burnout
Molly Kellogg, RD, LCSW
Molly Kellogg, RD, LCSW
Fundamental Counseling Skills
• Open questions
• Affirm Efforts and Strengths
• Reflect
• Summarize
Engagement skills
• Introduce yourself with eye contact
• Client-centered small talk
• Reflect
• Use your body language
• Discuss the goals and ask for input
• Open with open questions
• Roll with resistance
Molly Kellogg, RD, LCSW
When to move on to focus and planning
• “You get me.”
• Attend to body language including eye contact
• Has the client shared some of what matters and/or asked questions?
Molly Kellogg, RD, LCSW
Focusing
• Reflect any possible topics you hear and ask permission to discuss
• Looking back, what steps did it take?
• What might you work on in the next few weeks?
• If there were something you would do for your child’s health, what would it be?
Molly Kellogg, RD, LCSW
When it too much has been evoked
• Affirm something
• Empathize and contain
• Offer choice
• Offer focused support
Molly Kellogg, RD, LCSW
Molly Kellogg, RD, LCSW
Affirming
• Thanks for coming in today.• That’s a great suggestion.• You clearly want to do as much as you
can for your health.• You can be very persistent when you set
your mind to something.• I would find that difficult to deal with too.
Empathize and contain
• you’re really upset about your daughter’s father, and it’s making it hard to focus on her nutrition.
• You’re worried about your home situation. What part might we be able to problem-solve about today?
Molly Kellogg, RD, LCSW
Offer choice and support
• Menu of topics
• Suggest brief discussion
• Include not addressing nutrition as an option
• Offer support
• Offer referrals
Molly Kellogg, RD, LCSW
Definition of burnout
Trying to change someone else’s life and being attached to
the results.
Molly Kellogg, RD, LCSW
Making sessions easier on you
• Watch the “righting reflex”• Rolling with Resistance
• Use Elicit/Provide/Elicit when giving advice
Molly Kellogg, RD, LCSW
Roll with Resistance
• Express empathy
• Affirm something
• Reflect ambivalence
• Acknowledge resistance
• Support choice
Molly Kellogg, RD, LCSW
Molly Kellogg, RD, LCSW
When it’s time to provide advice
• Elicit What client already knows and wants to know
• Provide information in neutral manner
• Elicit client’s response to, interpretation of the information
Take care of yourself
• Remind yourself you are doing your best
• Find ways to vent (without disrespect)
• Ask for support from colleagues
• Take breaks, breathe
• Leave work at work
• Self-care at home
Molly Kellogg, RD, LCSW