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Rebecca K. Mil ler
Heather Moorefield-Lang
Carolyn Meier
October 13 , 2011
INTEGRATING IPADS AND
TABLET COMPUTERS INTO LIBRARY
SERVICES, PART I
October 13, 2011
Welcome and overview Introductions of presenters Tablets: what are they? Tablet comparisons Q&A Setting up an tablet program Practical applications in library and educational settings Q&A Preview of next week
OVERVIEW OF WEBINAR, PART I
What types of libraries are integrating iPads and other tablet computers? In short, all types.
QUICK POLL: What type of library do you work in?
This webinar will touch on the use of tablets in academic, public, and school libraries.
Many thanks to our friends in different libraries all over the country who have shared their stories with us!
Stay up to date with us via our Tumblr site: http://tabletsinlibraries.tumblr.com/
INTEGRATING IPADS & TABLETS
TABLETS: WHAT ARE THEY?
Image shared by Anandbadsu via a CC BY-NC-SA 2.0 license
• Tablets are not a new technology
• The term “tablet” is a bit loaded, since it evokes recent machines (tablet PC) to bear this name, which were really convertible laptops
• In this presentation, we will use the term “tablet” or “slate” to refer to the most recent generation of tablet computers, often exemplified by Apple’s iPad
• Let’s review the evolution of tablet computers…
THE TELAUTOGRAPH
Patented in 1888, the telautograph, is considered the precursor to the fax machine and to the modern tablet computer.
The machine uses an electrical stylus-type device to create handwritten messages that can be sent from one station to another.
THE DYNABOOK
Image from edibleapple.com
Conceptualized by computerscientist Alan Kay in 1968, the Dynabook was intended to be an educational tool to be used by children.
Interestingly, Kay, who is involved with One Laptop per Child, has inspired the development of an under-$100 OLPC tablet, the XO-3:
Visit One Laptop per Child for more information
THE APPLE BASHFUL
Image from technabob.com
In 1983, Apple dreamed up the Bashful, an early tablet-like computer that never made it to the market.
The photos of these prototypes were only revealed last year, after Apple’s actual success with a tablet product!
THE GRIDPAD
Image from thetechcentral.com
In 1988, the GRiDPad was released. The touchscreen worked on a handwriting-recognition system that was used in Palm devices. Palm Computing was later founded by the GRiDPad’s creator, Jeff Hawkins.
A GRiDPad cost $2,370, and was mainly used by professionals in healthcare and law enforcement.
THE APPLE NEWTON
The Apple Newton , although it may look like a precursor to the iPad, was actually one of the first personal digital assistants (PDA) on the market. That term—personal digital assistant—was actually coined by Apple’s CEO (at the time) John Sculley.
The Apple Newton was 4.5 X 7 in., and weighed nearly a pound.
THE MS TABLET PC
The MS Tablet PC, like the one pictured here, started shipping in 2002. This is the image that many think of when they hear the term “tablet computer.” Really, it’s simply a laptop with a swivel screen.
These machines ran Windows XP Tablet PC edition, and included pen-enabled, handwriting-enabled, and speech-enabled applications. This sort of “tablet” computer never gained much of the market share, and
THE IPAD
2010: Steve Jobs unveils the new “touchscreen tablet” that renews the way that consumers view and use “tablet” computers.
While the iPad1 had a few issues (no camera and no multitasking, to name a few), the iPad re-envisioned personal computing, and led to the boom in touchscreen tablets that we currently see.
Image from apple.com
Tablets, and their uses, are evolving nearly faster than we can keep up with!
The Gartner marketing analysis company forecasts that tablet sales will hit 63.6 mill ion units by the end of 2011, which is a 261.4% increase over 2010 Gartner also forecasts strong growth through 2015, when sales are
expected to reach 326.3 million units
Most major computer companies have a tablet computer on the market, although Apple currently dominates the market with its popular iPad
For Q2 of 2011, Apple held just over 68% of the tablet market share
TABLETS IN 2011
Apple iPadMotorola XoomSamsung Galaxy TabSony TabletToshiba ThriveAsus EeePad
TransformerT-Mobile (LG) G-SlateHP TouchPad**
*As o f October 10 , 2011** I s current ly ava i l ab le on HP’s sa les page , but was l iqu idated in August 2011
CURRENTLY* ON THE MARKET…
Acer Iconia TabArchos 101HTC Flyer TabletBlackberry PlayBookViewSonic ViewPadDell StreakKindle Fire
What type of tablet (if any) do you own?
QUICK POLL
New technologies are big investments in money, time, and other resources
Before deciding to make this investment, ask a few questions: What can the tablet(s) do that other technologies (e.g., e-
readers, netbooks) cannot? Who will be using the tablet(s)? Where will users be using the tablet(s)? Who will support and maintain the tablet(s)? Is there an interest in continuing to explore the possibilities
of tablets? Who will stay up to date on updates, etc.?
INVESTING IN A TABLET
WHY DO PEOPLE USE TABLETS?
Being able to match your need(s) to the tablet’s functions and capabilities is essential to the success of your tablet computer program
For that reason, tablet programs in libraries need to start with research into both user needs and tablet options…
In the examples (practical applications) that we discuss, many libraries focus on tablets for different reasons:
WHY DO LIBRARIES USE TABLETS?
• E-reading• Engaging learners• Supporting research• As assistive technologies
• Providing new services• Delivering new content• Productivity
enhancement• Professional development
Before making a purchase decision, consider:
Price Operating system Connectivity App availability Accessories Size and weight Features (camera, microphone, video, speakers) Storage Battery life Available technical support Any noted drawbacks
SPECIFICATIONS TO CONSIDER
OPERATING SYSTEMS
• Currently, two main (competing) operating systems: iOS 5 (as of October 12) and Android 3.X• Google purchased Android in 2005
• Most Android tablets function very, very similarly
• Two others you may come across:• BlackBerry PlayBook runs on the QNX operating system; they
call it the BlackBerry Tablet OS• HP TouchPad (if you can find one) uses webOS
Apple iPad2 Samsung Galaxy Tab Motorola Xoom Asus EeePad Transformer Acer Iconia Tab
*References l is ted at end of presentat ion**Very recent tablets , such as the Toshiba Thrive , HP TouchPad , and Sony Tablet st i l l have much less information and reviews avai lable, but can be measured by the same standards that we wi l l d iscuss here
BEST RATED* TABLETS**
Price: $499-$829 Operating system: iOS 5 (available 10/12/2011) Connectivity: Wi-Fi or Wi-Fi + 3G (through Verizon or AT&T) App availability
Over 140,000 apps from the Apple AppStore Over 475,000 apps for the iPod/Touch that also work on iPad
Accessories Smart Cover, Adapters, Dock, Keyboard, Camera Connection Kit
Size and weight 9.5” X 7.31”, 9.7” display, 1.33 lbs, 0.34” depth
Features Two cameras (front & rear), video recording, speakers, microphone
Storage: 16, 32, or 64 GB Battery life: 10 hours Tech support: Best ranked tech support (80% resolution of
problems) Noted drawback: Does not support Flash
IPAD2 SPECS
SAMSUNG GALAXY TAB
Galaxy Tab 10.1 inch
Galaxy Tab 7.0 inch
SAMSUNG GALAXY TAB SPECS
Price: $199-$629 Operating system: Android (varies) Connectivity: Wi-Fi or Wi-fi + 4G (through Verizon, Spring, T-
Mobile, AT&T, or US Cellular) App availability: Android Market; Amazon Appstore Accessories:
Headset, media dock, keyboard dock, cases/pouches, adapters Size and weight:
10.1 inch: 10.1” X 6.9” X 0.34”, 1.2 lbs 7 inch: 4.47” X 7.48” X 0.47”, 0.85 lbs
Features: Two cameras (front & rear),
Storage: 16 or 32 GB Battery life: 9 hours Tech support: No data available Noted drawbacks: Slow speed on 4G connection
MOTOROLA XOOM
Images from Motorola Xoom official press pictures at CES 2011
MOTOROLA XOOM SPECS
Price: $499-$599Operating system: AndroidConnectivity: Wi-Fi and Wi-Fi + 3G (through Verizon)App availability: Android Market, Amazon AppstoreAccessories:
Headset, keyboard, docks, cases, adapters/cablesSize and weight:
10.1” X 6.6” X 0.5”, 1.5 (Wi-Fi) or 1.6 (3G enabled) lbsFeatures:
Two cameras (forward & rear), webcam, speakers, microphoneStorage: 32 GBBattery life: 10 hoursTech support: No data availableNoted drawbacks:
ASUS EEEPAD TRANSFORMER SPECS
Price: $399-$499Operating system: Android Connectivity: Wi-Fi or Wi-Fi + 3G (new)App availability: Android Market, Amazon AppstoreAccessories:
Eee Station (keyboard dock), cases, adapters/cablesSize and weight:
10.6” X 6.7” X 0.5”, 1.5 lbsFeatures:
Two cameras (forward & rear), Storage: 16 or 32 GBBattery life: 9.5 hoursTech support: Data not available
ACER ICONIA TAB
Iconia Tab A500 (10.1 in.)
Iconia Tab A100 (7 in.)
ACER ICONIA TAB SPECS
Price: $330-$550 Operating system: Android Connectivity: Wi-Fi or Wi-Fi + 4G (only models that end in 01) App availability: Android Market, Amazon Apptore Accessories:
Docking station, remote, cases, keyboard, cables/adapters Size and weight:
A100: 7.7” X 4.6” X 0.5”, 0.92 lbs, 7” display A500: 10.2” X 7” X 0.5”, 1.71 lbs, 10.1” display
Features: Two cameras (front and rear), webcam, speakers, microphone
Storage: 32 GB Battery life: 8.6 hours Tech support: 41% of problems reported resolved (according
to survey)
KINDLE FIRE SPECS
Scheduled release: 11/15/2011 Price: $199 Operating system: Android Connectivity: Wi-Fi only App availabil ity:
Amazon Appstore Also consider the content available: movies, TV shows, books
Accessories: Cover(s), stand
Size and weight: 7” display, 7.5” X 4.7”, 0.45” depth, 0.91 lbs
Features: Free cloud storage, Amazon Silk web browser, speakers, Storage: 8GB (enough for 80 apps + 10 movies or 800 songs or
6,000 books) Battery l ife: 8 hours Tech support: Data not available Noted drawbacks: No camera
Tablet Price Display/weight
Storage
Connectivity
Battery Life
Features
Apps
iPad 2 $499-$829
9.7 in. /1.33 lbs
16/32/64 GB
Wi-Fi
Wi-Fi + 3G
10 hrs Cameras (2)Video Rec.Speaker/Mic
140,000+In Apple AppStore
Galaxy Tab $199-$629
7.0 in./0.85 lbs
10.1 in./1.25 lbs
16/32 GB Wi-Fi
Wi-Fi + 3G
9 hrs. CamerasVideo Rec.Speaker/Mic.
Android MarketAmazon Appstore
Xoom $499-$599
10.1 in./1.5 OR 1.6 lbs
32 GB Wi-Fi
Wi-Fi + 3G
10 hrs. CamerasVideo Rec.Speaker/Mic.
Eeeepad Transformer
$399-$499
10.1 in./1.5 lbs
16/32 GB Wi-Fi
Wi-Fi + 3G
9.5 hrs. CamerasVideo Rec.Speaker/Mic.
Iconia Tab $330-$550
10.1 in./1.69 lbs.
8/16/32 GB
Wi-Fi
Wi-Fi + 4G (only some models)
8.6 hrs. CamerasVideo Rec.Speaker/Mic.
Kindle Fire $199 7 in./0.91 lbs
8 GB Wi-Fi 8 hrs. Speakers
Are there any questions about tablet computers that we can answer at this point?
We’ll have another Q&A before we wrap up.
Q&A
IMPACT ON DEVICE USAGE
Do you think tablets will replace dedicated e-readers?
QUICK POLL
The big question: will (do) tablets replace e-readers? The answer: it depends
We’ll discuss book apps later (Kindle, Nook, iBooks), but tablets are impacting the market for and usage of e-readers
According to the Nielsen survey, 24% of e-reader users use their e-readers less often once they started using a tablet
Significance? Libraries may want to seriously consider the flexibility of the devices they invest in.
WHAT ABOUT E-READERS?
Libraries interested in purchasing tablets may have a variety of objectives: For staff: productivity, exploration, experience For in-house use: in classes, in story times, for other
express purposes inside the library For circulation: users can check out for personal use
Keep these different objectives in mind as we discuss building a tablet program and explore various examples
TYPES OF TABLET PROGRAMS
We’ll discuss these steps a bit here, and also touch on them in the examples we’ll explore.
Purchasing Circulating Developing policies Staff training Tech support User support Marketing Assessing
SETTING UP A PROGRAM
After making the initial decision to purchase tablets, again, think about the specifications and content available for the device(s).
Consider what accessories you may want to purchase and circulate along with the device you select (e.g., keyboard? VGA or HDMI adapters?)
Look into discount programs available Example: Apple Store for Education During the second part of this workshop, we’ll look at a few
funding sources
PURCHASING
If you are planning to circulate the tablets, you’ll need to consider a few fundamentals of the program:
Physical space—where will the devices be kept and charged?
Tracking the deviceContent that will be placed on the deviceAccessories that will either circulate or be made
availableProcedures to restore the device after it has been
returned
CIRCULATING
As with all library resources, you’ll need to develop policies to manage the use of the tablets. These can include: Loan period Late fees and damage fees Renewals/holds User agreements/contracts
A number of libraries that currently circulate iPads (and yes, they’re all iPads), have policies posted on the web: Virginia Tech’s Art + Architecture Library: http://
www.lib.vt.edu/artarch/ipad-policy.html MIT Lewis Music Library:
http://libstaff.mit.edu/lewis/iPad_policies_procedures.pdf Wake Forest University: http
://zsr.wfu.edu/about/policies/technology-ipad L.E. Phillips Memorial Public Library: http://
www.ecpubliclibrary.info/services/library-services/ipads.html
DEVELOPING POLICIES
The most important factor? Put the devices in the hands of library staff! Play and exploration is key
Public services staff need to be equipped to answer questions and provide front-line support
Set up a way for staff to communicate about using the devices. Examples include: Briar Cliff University’s discussion group:
http://bcutalks.wordpress.com/ Radford University’s McConnell Library iPad blog:
http://mozart.radford.edu/ipad/
STAFF TRAINING
Aside from equipping staff to support users, there are a number of other ways libraries starting tablet programs should consider supporting users:
Creating tutorials (non-Flash, in the case of iPads) to be placed on library website and on devices
Creating help documentation Setting up open houses or petting zoos to familiarize users
with the new devices in a safe setting
USER SUPPORT
We’ll touch on this when we discuss the real-life examples of tablets in libraries, but marketing is essential to the success of your program
How will you let people know this service exists?
Ideas include: Media (town or school newspapers) Facebook (and other social media) announcements Highlight on website Presentations for different groups Events like open houses or petting zoos Other usual publicity outlets
MARKETING
How will you know that your tablet program is meeting the needs of the community?
Consciously gather and store data Circulation statistics (if appropriate) Survey data Observational and anecdotal data
Set a time in the future (6 months? A year?) to critically review the program’s successes and weaknesses and incorporate feedback
ASSESSING
Review: so far, we’ve discussed (in theory): Understanding tablet computers Selecting and purchasing tablet computers Developing and implementing a tablet computer program
Let’s look at three real-life examples* of tablets in libraries: Virginia Tech’s Art + Architecture Library (Blacksburg, VA) L.E. Phillips Memorial Public Library (Eau Claire, WI) PadCamp (Galloway Township, NJ)
*We’ll look at even more examples during Part II of our workshop
PRACTICAL APPLICATIONS & EXAMPLES
Virginia Tech’s Art + Architecture Library
PRACTICAL APPLICATIONS:ACADEMIC LIBRARY
PROGRAM OVERVIEW
20 iPads in the Art and Arch library
Circulate to undergrads for 4 days with 1 renewal
Faculty have 5 days with option for more
Aimed at art and arch industrial design students. They use them the most.
TOOLS
Come with two dozen apps
DropboxEvernoteFiles HDPDF ReadersOther Basic Tools
Social Media FlipBoard
InstapaperOther design
style tools
ACCESSORIES
Students can also check out presentation connectors and stylus for writing and drawing.
STYLUS
Tip is really fatStudents found that drawing with finger was just as
effectiveNot a very effective tool for designs and drawingNewer styli are thinner but still don’t get a fine edge
like one can do in drawing.
OUTCOME
Wished they had taken more advantage of playing it up more
Advertising morePublishing moreThey have iPad 1, people want 2Missed opportunity that they are still working with
and getting situated.
L.E. Phillips Memorial Public Library iPad program launched on September 21, 2011Funding
$50,000 grant from the Presto Foundation To provide tools to address accessibility issues, and to help the
community be able to explore new technologiesProgram basics:
Circulating 32 iPad1 devices, 6 for in-house use 64 GB, Wi-Fi 7-day loan period
Content: 1000 public domain e-books 10 audiobooks (because of space and restoration time) Free apps and shortcuts
PRACTICAL APPLICATIONS: PUBLIC LIBRARY
L.E. PHILLIPS MEMORIAL IPAD WEBPAGE
http://www.ecpubliclibrary.info/services/library-services/ipads.html
• Available through grant funding
• Content loaded onto each device
Help guides
User agreements
Non-Flash tutorials
IPAD CATALOG RECORD10/3/2011
12 days in, the iPad circulation program is extremely popular
Available: http://eauclairepubliclibrary.com/survey/index.php?sid=56372
USER SURVEY
MEDIA COVERAGE
Be proactive and anticipatory when coming up with policies and help documentation
When you have many tablets (e.g., 32), don’t circulate them all at once; instead, allow staff to become familiar with the checkout procedure by releasing a few at a time
Lend the devices out to staff first, so the staff can become familiar with them
Seriously consider the content that you place on the device—how much space is there? What’s legal?
Make sure that the library website, and help documents, are tablet friendly: mobile, and not Flash-based.
Assess from day one!
LESSONS FROM PHILLIPS MEMORIAL
PadCamp
PRACTICAL APPLICATIONS:PUBLIC SCHOOL LIBRARY
WHAT IS IT?
Unconference with no pre-existing order to the day. Self Directed Professional DevelopmentA tech petting zoo with all types of tablets for
educators to try out. Mostly iPads but HP was there as well.
THE SCHEDULE
Educators came in to a blank schedule and added what they wanted to learn to the schedule for that day.
One hour time slotsModerators and attendees took on the sessions that
they felt they could teach. As sessions were created schedule was put into a
Google Doc for everyone to follow.Everyone got to use and experiment with the tablet
examples. Highly Successful!
OVERVIEW
Collegiate Collaborative ExperienceFocus on participants, not on speakersEvent was completely free
THE CATCH 22: IPAD VS HP
iPads have more apps HP not as many, they will make more apps when they
have more customers, they will get more customers when they get more apps.
Apple has more trust behind it. HP has flash.
IF YOU WOULD LIKE TO DO YOUR OWN UNCONFERENCE
Padcamp Link: http://www.padcamp.org/Email: [email protected] the Edcamp/Unconference idea:
http://edcamp.wikispaces.com/
Now it’s your turn: what do you want to know about what we’ve explored so far?
If we don’t know the answer today, we’ll research it for you and have an answer next week, when we’ll also cover: More practical applications and examples of tablet
programs and uses Finding funding for tablet programs Apps for librarians and educators Productivity apps Strategies for staying up to date on tablets Final questions
Q&A
Acer Inc. (2011) . Icon ia Tab. Retr ieved f rom http: / /www.acer.co.uk/ac/en/GB/content /ser ies/ icon ia- tab-a
Amazon.com. (2011) . K ind le Fi re . Retr ieved f rom http: / /www.amazon.com/dp/B0051VVOB2/?tag=googhydr-20&hvadid=14070388795&ref=pd_s l_1fda8bda85_b
Apple Inc. (2011) . iPad Technica l Specificat ions. Retr ieved f rom http: / /www.apple.com/ ipad/specs/
Asus. (2011) . Eee Pad. Retr ieved f rom http: / /eee.asus.com/en/eeepad/ Consumer Reports . (2011, September) . Tab lets & e-book readers . Consumer
Reports , 76 (9) , 43-47. Consume Reports (2011, June) . Portab le computers . Consumer Reports , 76 (6) , 34-
40. Gartner Research. (2011, September 22) . Gartner says Apple wi l l have a f ree run in
tablet market ho l iday season as compet i tors cont inue to lag. Retr ieved f rom http: / /www.gartner.com/ i t /page. j sp? id=1800514
Motoro la Mobi l i ty , Inc. (2011) . Motoro la Xoom. Retr ieved f rom http: / /www.motoro la .com/Consumers/US-EN/Consumer-Product -and-Serv ices /Tablets /c i .MOTOROLA-XOOM-wi th-WiFi -US-EN.a l t
Nielsen News. (2011, May 5) . Connected dev ices: How we use tab lets in the U.S. Retr ieved f rom http: / /www.gartner.com/ i t /page. j sp? id=1800514
Samsung E lectron ics Co. (2011) . Samsung Ga laxy Tab. Retr ieved f rom http: / /www.samsung.com/global /micros i te/galaxytab/10.1/ index.html
Stee le , C. (2011, August 7) . History o f the tablet . Retr ieved f rom http: / /www.pcmag.com/s l ideshow/story/285757/history-o f- the- tablet /
REFERENCES: PART I
Susan Asselin, Professor & Dept. Chair, Teaching and Learning, Virginia Tech
Rick Barrow, Project Associate, VA Assist ive Technology System, Virginia Tech
Ross Edmonds, Web Designer & Software Manager, University Libraries, Virginia Tech
Neal Henshaw, Classroom Manager, University Libraries, Virginia Tech
Kevin Jarrett, Technology Facil itator, K-4 at Northfield Community School
Lesley Moyo, Director for Library Research & Instructional Services, University Libraries, Virginia Tech
Stephen Rechtman, PC Hardware/Software Support Analyst, University Libraries, Virginia Tech
John Stoneberg (and staff), Library Director, L.E. Phil l ips Memorial Public Library
Patrick Tomlin, Head, Art + Architecture Library, Virginia Tech
CREDITS & THANKS: PART I
