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Integrated Southern Africa Business Advisory (INSABA) A Project co-funded by the European Community under the Intelligent Energy Initiative - Coopener EIE/04/094/S.07.40675 Intelligent Energy Europe Publishable Report Reporting Period April 1, 2005 – March 31, 2008

Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

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Page 1: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

Integrated Southern Africa Business Advisory (INSABA)A Project co-funded by the European Community under the Intelligent Energy Initiative - CoopenerEIE/04/094/S.07.40675

Intelligent Energy Europe

Publishable ReportReporting Period April 1, 2005 – March 31, 2008

Page 2: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

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Table of contents

List of Abbreviations 3

I. Final Report: Approach, Success Stories, Lessons Learned (Klaus Knecht) 4

Overall Idea and abstract 4

Rationale 4

Objectives 5

Structure of Training, Dialogue and Networking 6

Capacity Building Concept 8

Market orientation 8

Pilot Regions 9

Interdisciplinary Advisors 9

Preliminary Assessment/Pre-Screening 10

Market Assessment, Sensitivity Analysis, Feasibility Study, RES, Business Plan 10

Success Stories 12

Lesoons Learned 14

II. Handbook (Belnyda Petrie and H.W. Böhnke) 17

III. Tool application and examples (by SCs, compiled by H.W. Böhnke) 59

Zambia (Prof. Yamba and Lilian Munyeka Zulu) 60

Namibia (Conrad Roedern) .64

Botswana (Nozipho Wright and Gerrit Jacobs) 67

South Africa (Belynda Petrie) 70

Concluding Recommendation (H.W. Böhnke, Klaus Knecht) 73

The sole responsibility for the content of this publication lies with the authors. It does not

necessarily reflect the opinion of the European Communities. The European Commission is

not responsible for any use that may be made of the information contained therein.

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AB Associated Beneficiary

BMZ Federal Ministry for Economic Cooperation and Development

BOT Botswana

CO Coordinator

DRFN Desert Research Foundation of Namibia

IAs Interdisciplinary / integrated advisors

IAT interdisciplinary advisory team

INSABA Integrated Southern Africa Business Advisory

IR Interim Report

NAM Namibia

NGO Non-governmental organisation

PR Progress report

RE Renewable energy

RES Renewable energy system

RET Renewable energy technology

RSA Republic of South Africa

SC Sub-contractor, INSABA partner organisation in each of the 4 target countries

SME small and medium sized enterprise

SME-GS SME producing goods or services

SME-SP SME supplying RES or services

ZAM Zambia

WB World Bank

List of Abbreviations

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The INSABA-approach, which is a part of a more complex approach

for a renewable energy based sustainable development concept/

strategy, can be earmarked by the following key words:

Capacity building for SME Political energy concepts

Renewable energy based Rational use of energy

Market orientation Full cost basis

Income generation Economic development

Ecological production Climate friendly energy supply

Interdisciplinary advice

The INSABA approach complements already known forms of pro-

ductive use of RE like the production of agro fuels or the use of

electricity from small hydro power plants or from wind generators

for the production of goods or the production of renewable energy

systems themselves. Unlike these forms the INSABA concept aims

at identifying that renewable energy form which is best suited for

the production of a specific good or service. It considers all options

of available renewable energy sources but the decision on the

renewable energy system used is clearly based on the most eco-

nomic solution.

The INSABA Approach – Overall idea and abstract of this report

Based on the INSABA-project this report will describe an approach

on how to use renewable energy for productive purposes and how

we recommend this approach to be further developed and im-

plemented.

Following the INSABA-project idea, renewable energies can be

used in a productive way. Jobs and income shall be created through

the production of marketable goods and services in rural and urban

areas utilizing the energy needed from renewable energy systems

in a way, that the revenue (selling price) allows the pay back for the

energy (systems or services) needed as well as the advisory services

given. To make this process successful, detailed market studies,

feasibility studies, sensitivity analysis and business plans have to

be carried out to find and calculate marketable goods and services.

Furthermore, the producers of these goods and services shall be

advised and coached. Locally available resources have to be identi-

fied and used. To allow close contacts between producers and

advisers, locally available experts for market studies, technical and

business advisory (including marketing, business plans, cost

calculation) but also for different production technologies (like

agrarian, fishery or handicraft experts) and particularly specialists

for micro financing and for renewable energy systems, shall be

Productive Use of Renewable Energies in the SADC RegionFinal Report: by Klaus Knecht

identified, trained and brought together to work as “inter-

disciplinary advisers”). To start a project like this, project regions

meeting special criteria (in the case of INSABA, this has been pilot

regions in the four participating countries (Botswana, Namibia,

RSA, Zambia) shall be identified.

The production of marketable goods and services using renewable

energies will then create demand for such systems and help to

increase employment and income in the sectors which design,

implement and maintain renewable energy systems. Employment

and income will also be created in the production of marketable

goods and services.

Furthermore, through the local production of marketable goods

and services, the people living in the pilot areas can also benefit

from the project in having access to new, cheaper goods and

services in better quality just as renewable energy systems can also

be used in water conveyance and treatment, communications, food

processing, concentration, commercial heat et alter.

This approach aims at strengthening the capacity of local partners,

advisers as well as producers in economical and technical know-

how and planning for productive use of renewable energy systems

in the SADC region.

Hence, with this approach, one of the essential preconditions for

applying and integrating renewable energies in rural energy supply

systems can be established and co-operation among governmental

agencies, private business from the SADC-region and from Europe,

financing agencies, NGOs and international donor agencies can

be strengthened.

The INSABA Approach – Rationale

With the Insaba approach InWEnt attempts to find solutions and

concepts to a number of urgent questions, stated as:

The immense expansion of RE use required to reach the

necessary climate goals (50% until 2050) will only be possible

if RE are also and increasingly used in productive applications.

Increasing costs for fossil/conventional energy make RE use in

the rural setting not just the only available option but also the

most economic.

Community services like schools, health stations can on the

long run only be operated by RE if there are additional RE

users in the villages so as to justify the creation and operation

of maintenance and service structures

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RE offers an improved access to information and education

in rural areas by public/private partnership. An internet shop

may such receive public support to offer pupils a knowledge

base or farmers may get climate/weather data, information on

seeds or market trend of their produce.

A significant number of people prefer to earn a living for

themselves and their family by their own work, if necessary

self-employed and self-determined, rather than living on

public benefits (if there are). In particular those living before

mostly on subsistency have to be carefully acquainted with the

market and need intensive advisory. Sometimes there is

advisory available in public rural development programs, rural

energy supply, SME development or micro-financing.

These advisers should be convinced to cooperate on an inter-

disciplinary level towards an integrated development which

explicitly includes the opportunities of RE power supply.

Generally, for improved working and living conditions in the

rural areas it is not only important to create/enhance access

to energy, but to make sure it is generated locally, environmentally

und as much as possible climate friendly without creating

dependence to imported fuels and that it can be operated and

serviced locally. This not only includes off-grid power but also

increasingly grid based energy systems such as wind and

hydro, so grid extension would also serve climate protection if

it transports clean energy into the rural environment.

Rural poverty can be fought most effectively if people are sup-

ported in utilizing their experiences, aspirations goals and pro-

duction methods while showing them to work more efficiently

with improved methods and additionally available resources.

There is intention, interest and necessity to offer a better

future for family and specially children. The project therefore

was designed to be integrated into the social structures while

at the same time it contributed to a careful socially responsible

expansion and widening of these structures (which will be

true also in the continuation of the project idea)

Industrial RE utilization in combination with rational use of

energy becomes more interesting as fossil fuel prices rise.

Productive RE use thus is not limited to small rural production

but increasingly attractive for workshops and industrial pro-

duction. Encouraging approaches in agro fuel now need careful

analyses and under development aspects should only be followed

where sufficient land an water are available and biofuel will

not compete with food production.

With the necessity and willingness to respond to changes

and to handle the transition, people are more open to accept

challenges when their situation changed and adaptation to a

changed situation is no longer possible, sufficient or satis-

factory. So, if over-fishing led to drastic reduction of catch, if

increasing drought strongly reduced food production, if climate

change affects plant growth or if more frequent floods have

crops washed away or rot, then there is need for adaptation and

change. The desire for change exists in most families in any

country to raise family income as soon and whenever there is

an opportunity so as to improve health and education, particu-

larly for the children. Advice and the provision of access to

required resources such as Renewable Energy Systems create

such positive preconditions.

The INSABA Approach – Objectives

Within this background setting, INSABA set forth to achieve these

objectives:

It is proven that renewable energy systems (RES) can be used

economically and productively, particularly in combination

with efficient machines and devices.

Based on the available resources and utilizing the developed

tools, application of renewable energies/energy services has

identified, produced and sold marketable goods and services.

Enhanced rural production and also production from craft and

industry has induced a significant and potent increase of the

demand for RES.

Advise in the conduct of market analyses and the following

steps towards a bankable business plan avoids squandering

own or loaned capital

This additional production guarantees work, income and more

financial security and even expands domestic food production.

A systematic and systemic conduct in preparing a bankable

business plan allows loans or public funding to be granted.

The business plan also provides potential producers a realistic

view on the opportunities and risks of expanding production.

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Broad-scale dissemination of RE-technologies is achieved in

convincing and enabling also small and medium sized local

enterprises to a commercially viable engagement being sup-

ported by regionally based business advisory tailored to the

needs of the private sector practitioners;

Capacity in planning, economical, and technical know-how for

productive use of renewable energies in the SADC region is

increasing. Integration of renewable energies in rural energy

supply systems is established and co-operation among govern-

mental agencies, private sector, financing agencies, NGOs and

international donor agencies is strengthened;

Strategies, concepts and decisions in energy policy are more

often based on the experiences in rural development with

production of goods and services and local RE systems. This

creates income, experience, tax revenue and an improved

education and health service.

The maintenance and service structure created for productive

RE systems is also used for systems in public service like

schools and health centres

Private-public-partnership (PPP) e.g. for internet shops

provides cheap access to knowledge for pupils, farmers and

producers.

Sustainable economic and social development founded in the

existing structures is supported.

Goods and services are produced and marketed ecologically

sensitive (i.e. chicken farms and fish farms have been excluded,

because of mass production not appropriate to the species).

Description of the work

The project was implemented in eight work packages: WP 1 was

project management, kick-off-meeting and other project team

meetings, and project planning. In WP 2, the project trained the

SADC-partners (subcontractors) as intermediaries to be able to

identify, establish and train IAs (interdisciplinary advisors, being

local experts in financing, marketing, sustainable production, re-

newable energy systems, market analysis and different production

fields like agriculture, fishery, aquaculture, tourism, craft, forestry etc.), and to train and coach the designers and provider of the re-

newable energy systems (SME-SP s). In WP 3, IAs have been

trained by SCs, supported by the Coordinator (CO) and European

Project Partners (ABs) to conduct market studies and to advice and

coach SME-GS who produce goods and services at marketable

prices with energy from locally available renewable energy sources.

The interdisciplinary advisors (IAs) then have advised with strong

help of the SCs the producers of marketable goods and services

(SME-GS). In WP 4 the provider of renewable energy technology

or renewable energy services have received training to strengthen

their skills in re-technology and business and to some extend they

have learned about additional renewable energy technologies. In

WP 5 a dialog with political decision makers about supporting

structures for a wider productive use of renewable energies was

started. Additionally experts from non-governmental organisations

to support rural development and from financing institutions have

been included in this dialogue. Under WP 6 match-making and

networking activities are summarised. WP 7 and WP 8 contain

the dissemination activities.

2

Solar International Botswana

3

Solar International Botswana

4

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The figure gives an overview on the structure of the training, dialogue and networking.

*) BOTEC/Botswana, CEEEZ/Zambia, OneWorld/South Africa and SolarAge/Namibia

European Project Partners: Adelphi-Research/Germany, CENTRIC/Austria; Folkecenter/ Denmark. Project Lead/Coordinator: InWEnt/

Germany

Integrated Southern Africa Business Advisory (INSABA) Publishable Report

EIE/04/094/S07.40675 INSABA 9

The figure gives an overview on the structure of the training, dialogue and networking.

*) BOTEC/Botswana, CEEEZ/Zambia, OneWorld/South Africa and SolarAge/Namibia European Project Partners: Adelphi-Research/Germany, CENTRIC/Austria; Folkecenter/ Denmark. Project Lead/Coordinator: InWEnt/Germany

European Pro-ject Partners

Interdis-ciplinaryAdvisors

EuropeanTechnology Providers

CapacityBuilding

Match-making

SupportTraining

Training

Advice & Training

SupportTraining

Local part-ner organi-sations *)

RES-produ-cers (supply-side for RES)

Training& Advice

SME-producer of goods & ser-vices (demand-side for RES)

RES De-mand Ana-

lyses

Politicians and energy executives

Supportingmeasures for rural / urban

RES use & SMI producing goods

& services

Supportinglegal frame-works for RE & local RES-production

Dialog

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8

The INSABA Approach – Capacity Building Concept of InWEnt

The Capacity Building Concept of InWEnt, her conceptional

approach and goals were substantial elements in formulating and

implementing the INSABA approach. Providing politicians an

applicable base for political concepts in climate, energy and

development the project was to prove that environmentally and

climate sensitive energy systems are an essential economic basis

for rural development. Further, the approach of productive use of

renewable energies in industry can contribute significantly to

climate protection. The project’s experience and awareness are to

supply components for political concepts and strategies.

In many ways, the INSABA approach requires re-thinking 1. In

order to cope with the different requirements from this approach

and target orientation and to actively use the changes in economic

and social conditions, the project partners and interdisciplinary

advisers were introduced to change management. This was to put

them in a position to see the change potential and to use it for

sustainable rural development. Accordingly, local producers of

goods and services and also RE systems could get training and

advice motivating them to actively manage the change processes

they are part of.

The systemic approach becomes apparent at the integration and

interlinking of interdisciplinary experts, which offers access to

their know-how and experience while showing the crucial inter-

dependence of successful production and sustainable development.

This method aims to strengthen the independence of rural

producers and helps them to obtain and evaluate information they

need for successful economic action. Practical knowledge and

experience from different disciplines, when offered in an integrated

way has a high probability of successful production and then

poverty alleviation by creation of work and income. The lack of

important training components or ill-conciliation of the recom-

mended measures 2 may for instance lead to crop failure.

The INSABA-approach targets training of partner organizations.

They should be enabled to themselves train the interdisciplinary

1 Many projects up to now supported exclusively certain renewable

energy technologies. Others assumed the technology available (e.g.

hydro) and sought to utilize (surplus) electricity productively. Or

projects focused on rural development without sufficient attention to

energy questions. Or focus was on grid extension connecting rural

areas to (already weak) power lines. Others attempted legal framework

formulation towards enhanced RE use and got stuck on the issue of

grid-feeding with no or minor contribution to rural energy supply.

2 The soil condition for instance has to be known to determine whether

a certain vegetable can be successfully grown, how much irrigation is

possible and necessary and how much and which (natural) fertilizer

leads to best yield and most economic results

advisers, join them in close cooperation and create a network of

partner organizations, advisors and rural producers. Besides the

level of political decision makers (system level) mentioned above,

this names the two other levels targeted by capacity building

measures of InWEnt: Individuals deciding with social sensitivity

on sustainable development and the institutions and organizations 3

they have influence in. This is what InWEnt calls three-level

approach: the individual, the organisation, and the system.

Combining advanced training, human resources and organi-

sational development, Systemic development management closely

links activities on these three levels. The regional approach finally

allowed the exchange of experience and knowledge and opened

cooperation opportunities between the partners from the four

participating countries.

The INSABA Approach – Market orientation:

A product without potent demand quashes the production capital

and the chance for development and escaping poverty. Therefore

demand assessment has priority. It’s cost may be balanced to some

degree with the savings on aggressive marketing or the losses

avoided. The project’s focus for this reason was on developing and

adapting tools for the conduct of market analyses, preparation of

feasibility studies, sensitivity analyses and business plans. The

material available was evaluated and simple yet meaningful

methods were developed which can be used for small enterprises,

minor production expansions or new products and can be handled

with some training by local advisors and even some producers.

This emphasizes training related to immediate professional

practice. The learning material is directly linked to the partici-

pants’ everyday professional life and the acquired knowledge and

skills can be used with a view to improving the competency to act,

so as to facilitate the ultimate transfer to the life and work situa-

tion of the participants. As much as possible, the concrete struc-

ture of the programmes is oriented to the prior knowledge, moral

concepts, needs and interests of the rural producers which they

actively bring to the learning process. The evaluation tools and

manual hereto attached were used and constantly improved and

adapted by the project partners. Handbook and Tools are attached

– see chapter II 4

3 This not so much attempts the subject qualification of interdiscipli-

nary advisers but rather the introduction of tools which were developed

within the project. The project conduct showed the importance of

identifying such advisers willing to cooperate with each other with

the producers and the project. This would be even more effective if

those advisors succeeded to convince their institutions to actively

cooperate on the concept of productive RE use

4 Handbook and Tools, prepared by B. Petrie, H.W. Böhnke

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9

The INSABA Approach – Pilot Regions

For a project to be accepted it early on has to show success. There-

fore in a first phase it is important to select an area as pilot region

which offers favourable conditions. To choose a region as a pilot

region, extensive knowledge on the region should be there (the lo-

cal project partner should know the economic and social structure

of potential pilot regions and should have ongoing projects there).

They should be able to discuss with producers about their ideas on

additional production if energy required would be provided as well

as advisory service and financial means. Some important criteria

for the selection of pilot regions should be met (similar to what we

defined for pilot regions in Namibia, Botswana, South Africa and

Sambia):

Active Government Development Plans for the region;

Activities of government agencies, NGOs, international do-

nors. The availability of subsidies for (renewable) energy and/

or agriculture or the existence of rural or urban development

programmes can be an additional selection criteria;

Information on the average power /energy consumption in the

region and what it is used for are available;

Information on electrification development plans for the re-

gion are available;

Information on power providers (independent providers, inde-

pendent power producers) are available;

The region has viable renewable energy sources and regional

suppliers of renewable energy technology;

There is experience with renewable energies;

Infrastructure exists to provide renewable energy technologies

and to give access to markets;

Information on the economic situation and social structure are

available;

A critical mass of existing or potential producers of marketable

goods and services with business instinct can be identified in

the region. They are innovative, active, experienced, interested

in new products, and technologies, they feel themselves re-

sponsible for their income generating activities.

Information is available on average monthly income and on

subsidies for energy and/or agriculture production or goods.

Community based development initiatives are advantageous;

Producers are interested/willing to cooperate with advisers;

Experience with businesses being exposed to formal loans.

Potential producers have ideas on potential productive uses;

Information on the situation of potential producers are

available with their current kinds of businesses and their

duration, number of employees, experience with loans,

markets, business perspective.

Availability of potential interdisciplinary advisors who will be

able to cooperate and to install a business advisory service for

SME producing goods and services – the potential demand

side of RE; but advisors should also be available to support

designers and suppliers of renewable energy systems or energy

service companies. Those should have entry or at least estab-

lished contacts to people living in the selected region.

The INSABA Approach – Interdisciplinary Advisors

Why and what for are interdisciplinary advisors needed?

People in rural areas need regular and easy contact to advisors to

take more decisions and to take them on time. Experts being em-

ployed by government agencies, NGOs or international donor agen-

cies could best serve as such interdisciplinary advisers and it would

be most worthwhile to attracted (and train) them to work as advi-

sory “team” together and help to strengthen economic develop-

ment. These advisory teams should be able (or be enabled) to use

developed tools to conduct market studies, feasibility studies and

sensitivity analysis and to compile business plans on and for mar-

ketable goods and services that can be produced/provided with re-

newable energy. 5 Based on these studies and the results summa-

rised in a bankable business plan shall deliver all relevant

information for producers to start additional or new production.

5 Renewable energy experts often have limited knowledge on all the

different technologies. Here either a group of renewable energy

experts with knowledge on the different systems are needed or some

with a broad understanding of the different RE technology options

and economics.

3

Solar International Botswana

5

Solar International Botswana

6

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10

Experts are also needed to advise producers on production processes

(the project asked for sustainable production of goods and services).

The INSABA project introduced this kind of intermediary – the

integrated, interdisciplinary advisor (IA) in the project region. IAs

have specialized knowledge on the demands of producers of goods

and services (SME/GS) and INSABA traded this knowledge with

knowledge on renewable energy technologies (RETs). It was in-

tended that several IAs will form a team of more comprehensive

knowledge – the integrated advisors team (IAT) to allow best use

of a combined or integrated knowledge of the IAs e.g. on econom-

ics (for market analysis etc.), financing, energy supply, develop-

ment planning, production technologies and processes, etc and in

project development.

While in the pilot regions, interdisciplinary experts should come

from different already existing institutions, organisations and com-

panies. In additional regions, they would have to be recruited.

These experts will have to be trained for their specific tasks and

they will also have to learn to work together as a consulting group

(IAT) for rural producers as well as of goods and services as well

as for renewable energy systems in villages and even urban cen-

tres. They also need to be trained in how to guide and coach as well

as in organising themselves in a very efficient way in order to offer

and sell a coordinated consulting service. Local partner organisa-

tions will be responsible for organising the IAs, for training them,

and, further, for conducting together with the IAs additional mar-

ket analyses, coaching and training measures for producers. As a

result of the project, a self sustaining structure shall be initiated

in different regions.

In addition to the subjects enumerated above, IAs (integrated/

interdisciplinary advisors) could have these qualifications:

Market: market analyses, marketing, business planning,

and accounting

Financing: micro credit, taxation aspects

Production: sustainable/ecological manufacture

(Cleaner Production)

Training: coaching and need analysis, team building

and twinning

Development: Rural development planning, socio-economics,

policy, business (SME) development assistance,

Energy: distribution planning, economic and efficient renewable

energy technologies and services, independent power providers,

decentralization, long range marginal cost;

Consultants: Commercial consultants will have much of

the required background and could qualify as IA. They need

however, to charge for their services which might be a problem

at least for the initial project scrutiny.

SME-SPSME providing renewable energy systems, have

much of the qualifications as well, they might however lack

the impartiality that is imperative for an IA.

SME-GSSME producing goods and services, as being the

experienced end-user could make important IAs. Their practical

experience is convincing but they may also lack the impartiality

INSABA approach – Preliminary Assessment/pre-screening

After pilot regions and IAs were selected and comprehensive con-

sultations with local producers took place, there are numerous

initial business-ideas which need to be screened and evaluated. As

a full feasibility study would have been beyond the means of most

proponents and be neither efficient nor appropriate at this early

stage, INSABA introduced a simple and efficient pre-screening

tool with which those proposals can be sorted out which obvious-

ly have little probability to survive as demand may be unknown,

experience of the potential producer may not be sufficient or com-

petitors may offer similar products at very low prices or the re-

sources required are not available at the site. But often this would

be because the additional cost of the RE system was not met with

adequate value addition so it could not be produced at marketable

costs/conditions. So as to be safe, only proposals with more than

30% ROI (return on investment) were considered.

As even the most economic concept can fail with a weak proponent,

the tool would at the same time look at the personal resources (see

entrepreneur-criteria on page 15 like professional experience, risk

acceptance, social responsibility, communicative competence,

motivation, knowledge, technical skill, market connection, corpo-

rate culture).

And finally, the pre-screening tool offers a sensitivity analyses 6

which gives an important statement on how the ROI changes at

varying parameters. A producer, seeing how much cost and price

variations affect the result, can determine within which price/

quantity bracket his production will remain competitive.

Market Assessment, Sensitivity Analysis, Feasibility Study, RES and Business Plan

Those proposals on new products and services or production

expansions which pass the preliminary assessment need next to

be verified because not rarely, the assumed data are outdated,

over-optimistic or confused.

This is where the IAs advice is needed, because the technology ex-

perts can verify the design and cost of the proposed technology, the

agronomist the additional food value/quantity etc. Such deeper pro-

file assessment should also analyse the other available resources

and sales opportunities and be conducted in close timely proximity,

based on the ideas and presentations of the potential manufacturer.

6 A more detailed sensitivity analysis will be conducted after the feasi-

bility study with more accurate figures and better knowledge on deci-

sive parameters and variations which may occur.

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11

This includes naturalresources (ownership of land, access to water,

raw materials, biomass required for the project)

Renewableenergies (whether wind- hydro- or geothermal power

required for the project is sufficient. Most of all whether the pro-

posed renewable energy technology is locally available and (else-

where already) proven.

Financialresources of the proponent (combined assets, free equity

and collateral including that of the family, eligibility for special

loans/grants)

In order to determine the marketing options of promising pro-

ducts, sensitivity analyses, market analyses, feasibility study and

selection of suitable RE systems and energy efficient appliances

and production methods have to be done and presented in bank-

able business plans.

Here, production know how on various goods is crucial. Environ-

mentally sensitive and energy efficient production (ecologic pro-

duction) saves resources, often increases competitiveness and in

the long run helps to avoid over-use and destruction of natural re-

sources and the immediate environment.

After careful pre-screening and verification a number of proposals

on new products and services and expanded production remain.

To provide the producers further information, required to decide

whether and which ideas shall be followed, a simple but informa-

tive market analysis shall be conducted. It shall give information on

Whether there is a market/potent demand for the product and

at what effort this market (local, regional, international) can be

reached.

Whether there are competing products of comparable quality

successfully marketed and whether competition could expand

production and enhance quality easily

Whether potential customers consider the product or service

important or even essential or whether it is a product con-

sidered only at minimal cost.

Whether existing marketing channels can be used and the

product be traded to regular customers

Whether quality improvement would open new markets

Whether the producer has manufacturing advantages such as

skill and knowledge, access to the required resource including

renewable energy resource which would avail him of a com-

petitive edge

Whether potential customers are able and willing to pay

(which is important when semi-finished goods for crafters and

industry are manufactured)

How reliable the market information on novel products can be

considered

These important data from market analyses then are used in a

feasibility study, which clears ownership and land-use rights,

so expanded production is not hindered by additional land

requirements. Also rights of way and water usage should be

clarified.

Makes sure the necessary technologies are available, used

and serviced. This refers to both production technology and

renewable energy technology. The study shall also determine

whether the product can be manufactured as planned or

whether additional cost and essential delay, even production

losses have to be considered.

Assesses whether the production violates cultural or esthetical

values of the local population, whether negative environmental

impacts may arise (environmental impact assessment) or

whether the production violates laws and regulations e.g.

labour laws.

Most of all verifies the economic feasibility: Can at given con-

ditions the product be manufactured economically i.e. at

marketable prices which include the needed energy cost from

renewable energies and the cost of advisory. Which are the

critical factors of economic production? Is there dependency

on external factors e.g. suppliers?

Identifies the availability of sufficiently qualified staff, their

bestinternal organization and the relation of work quality to

product quality.

The business plan requires a cash-flow analysis where the timely

and quantitative allocation of resources are placed to match the

development of cost and income. The time chart includes financial

inputs, whether equity or loan and leads to a liquidity and profit-

ability prognosis. It should be simple yet sufficiently informative

to show financiers and aid organizations whether it is a viable en-

deavour. The business plan as well must show and clearly describe

the potential producer the risks and opportunities of production.

It should present the company and its present work and products

and then justify which product or service is offered additionally,

describe the market opportunities of the product and the planned

marketing measures. The potential producer should present his

own knowledge and skill and that of the required staff.

The development and adaptation of these different tools was done

in agreement with the project partners and the interdisciplinary

experts/advisers during project implementation as an ongoing “on

the job-training” processes.

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12

Dialogue, training, networking, studies, development of tools

(market analysis, feasibility study, sensitivity analysis, business

plan), advise, technical coaching, implementation measures,

evaluation and reviews have been adequate methods for the design,

discussion and implementation of the INSABA concept in pilot

regions.

The African project partners learned to work closer with inter-

disciplinary advisors and understood that they are locally close to

the producers and can be contacted within due time. As IAs know

the economic and social situation and problems of rural population

as well as of urban manufacturers much better than anybody

working far away in the country´s capital, they also can advise

African and European project partners. These advisors are normally

not used to network and cooperate to achieve common results and

impacts 7. Besides further advanced training they need training in

twinning and communication and integrated project planning.

They understood that working together as teams allow them to

easier calculate an integrated service and offer whole packages.

As a result of the project, a self sustaining structure was initiated

in some pilot regions.

A dialog between project partners, interdisciplinary experts and

political decision makers has also started. Proposals for articles

and paragraphs of legislation to create a more favourable legal

framework for renewable energies as integrative part of sustainable

development can now be formulated together with local advisors.

A Dialog between decision makers from the government respon-

sible for energy supply, rural and urban development and for the

development of SME is initiated. Contacts have even been made

with German parliamentarians which can further been used.

A practical business planning toolkit and a handbook has been

developed to assess business ideas of productive use of renewable

energy for their feasibility and to prepare business plans for their

presentation to potential financers.

A number of business ideas have been assessed for their feasibility.

In each country it could be demonstrated that marketable goods

can be produced and sold, using energy from renewable energy

systems. The selling price of these goods allows the pay back for

the energy needed in a period accepted by the investor/SME-GS.

First businesses have started and others are close to start. Descrip-

7 The idea of Interdisciplinary Advisory Teams has first been developed

and successfully be implemented in Brazil from InWEnt’s project

partner Suzanna B. Maia, former president of the Brazilian NGO

BRASUS.

Success Stories

tions and results are presented in chapter 111 of this report and

further details can be found at www.insaba.org.

The preparation of business plans for sound projects based on re-

newable energy and an open dialog with financing institutions has

improved the financing conditions and opportunities for such

projects.

National and international institutions are now interested in using

the INSABA approach.

The impact of the project can also be seen by the different target

groups addressed by the INSABA-project:

The first level target group are the SADC-project partners, the

second level target group are the interdisciplinary advisors (IA s)

and the producers of renewable energy systems (SME-SP). The

third level target group are the producers of marketable goods and

services (SME-GS), the fourth level target group are the people

living in the pilot regions who benefited from a wider and some-

times cheaper supply of goods and services.

The fifth level target group are potential SME-GS and SME-SP out-

side the pilot regions who have access to detailed information about

the project-approach and who can contact INSABA`s project

partners and/or IAs and they can implement the project idea in

additional regions.

As a sixth level target group political decision makers in the SADC-

partner countries were addressed to support a productive use of

renewable energies on both sides, on the demand and on the supply

side. Project partners, IAs as well as producers (SME) can support

political decision makers in formulation and reformulation of

articles and paragraphs of laws and regulations promoting RES

and SME-GS as well as SME-SP.

At the seventh level renewable energy system producers and provi-

ders from European countries may find an easier access for a closer

co-operation with the SME-SP in the SADC-partner countries.

Additional target groups are potential cooperation partners like

UNDP, GEF.

Research institutions, polytechnic universities, vocational training

centres and local consultants are now also invited to use the hand-

book and tools and provide adequate training.

It is expected that the project partners are interested to keep the

idea going and use the tools developed and train and advise advisers

and producers and thus contribute to income generation and de-

velopment in their respective country. Also local experts, trained

as trainers and advisers will use their advanced developed skills

and continue independently with training and advice using the

tools and experience gained – and also earn from this.

Page 13: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

13

A rather simple graph will provide an overview on the main issues which are important for further project implementation:

Integrated Southern Africa Business Advisory (INSABA) Publishable Report

EIE/04/094/S07.40675 INSABA 17

A rather simple graph will provide an overview on the main issues which are important for further project implementation:

Lessons learned:

Key actors in a project for the use of renewable energies in a productive way are local project partners cooperating closely with interdisciplinary experts directly linked with potential pro-ducers of marketable goods and services. The long-term involvement of integrated advisors into the Project, including the establishment of networks and teams among them will only be successful where the IAs themselves expect that collaboration with advisors of different dis-ciplines will yield better results. Only then will professional competition be overcome. More-over, advisory services need to be adequately paid for. Interesting and fruitful training pro-grammes as offered by INSABA have been most welcome by IAs and could have been inten-sified.

Producers need:

Market as-sessment

Advise finan-cing

Advise power supply

Government / NGO- Support for SME

For rural deve-lopment

For rural ener-gy supply

Market analyses to business planning

Advise manu-facturing

Training & Coaching

For SME

Prerequisites, ressour-ces needed:

Vocational talent & skill

feedstock

Infrastructure Market access

Energy

Commercial demand

Micro credits

Business-Instinct

RE-System Design

Technical and commercial feasibility of RE-Systems

Productionknow-how

3

Based on these figures a Pre-Assessment of the vegetable farm using drip irrigation with solarPV was carried out. Results are shown in Table 1. Also calculations were carried out comparinggrid electricity with PV solar electricity. Results of this assessment are shown in Table 2.

Table 3 below shows a comparison between the two sources of energy.

Solar PV Electricity GridElectricity

ROI 44% 63%

Paybackperiod (yrs) 1.81 1.35

It can be observed that growing vegetables in both cases is highly profitable. The largeinvestment for the solar panels has a limited impact on the ROI. The reason for this can beobserved from the sensitivity analysis below Table 3. The cost of energy/unit has only a limitedinfluence on the change of ROI.

Market AssessmentMost of the vegetables are sold to the supermarketchains in Gaborone. Limited amounts are sold from thefarm to local customers. The vegetables aretransported in a small truck (bakkie). Since Mrs.Sibanda resides in Gaborone, she drives backward andforward between Otse and Gaborone and takes loadsof vegetables with her. There is not a plannedmarketing strategy and marketing is mostly donethrough word-of-mouth. The demand is currently higherthan supply therefore there are no problems selling thevegetables the market. Late payments for the sales ofvegetables sometimes cause problems.

Seedlings are bought and readily available. To reducecosts, the farm will grow their own seedlings from seedsfor most vegetables in the future.

The cost of chemicals and fertilisers is perceived as very high and it was expressed thatgovernment should subsidise these items to help farmers.

Covered areas where tomatoes are grown using hydroponics

Harvested and packed cabbagesready to be marketed

2

Description of the SWH system

The lodge uses Solar Touch solar water heaters with electrical back-up elements for waterheating. Each unit has a capacity of 300 litres and is supplied by 3 solar panels. In total there are10 units (3 groups of 3 units and 1 single unit). Water is circulated by means of polypropyleneunderground pipes.

Some of the units areleaking due to frostdamage and are inneed of resoldering. Itappears that the unitsare direct systems,without heatexchangers. Warmwater production hasdecreased over timedue to extensive scalingof the units since thewater conditions in theKhutse area areunfavorable for directSWH systems.

Pre-AssessmentCalculations are based on the collector areapresently installed. The price of the SWHincluding installation at the lodge is estimatedto be P3,500/m2. The average solar radiationis estimated to be 5 kWh/m² per day. TotalSWH system efficiency is taken as 40%. Thevariable with the highest uncertainty is thespecific diesel consumption which is definedas the diesel consumption of the generatorwith engine per kWh of electricity generated.This value is estimated as 0.25 litre/kWh.An overview of values that are used in the pre-assessment are given in the table on the right.

Three battery banks with inverters provideenergy when the generator is not running

Deutz F6L912 diesel engine with a MarelliMotori three phase 56kW generator

Three solar water heater units with tank capacity of 300 litres

Solar Water Heater Output and Diesel Saved

Collector area 60 m²

Installed price of SWH 3,500 P/m²

SWH investment 210,000 P

Solar irradiation 5.00 kWh/(m²*d)

Total SWH system effiency 0.40

Energy generated 120.0 kWh/d

Specific diesel consumption 0.25 litre diesel/kWh

Diesel replaced 30.0 litre/day

Cost of diesel incl transport 5.00 P/litre

Diesel saved per day 150 P/day

Diesel saved per year 54,750.00 P/year

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14

Key actors in a project for the use of renewable energies in a pro-

ductive way are local project partners cooperating closely with

interdisciplinary experts directly linked with potential producers

of marketable goods and services. The long-term involvement of

integrated advisors into the Project, including the establishment

of networks and teams among them will only be successful where

the IAs themselves expect that collaboration with advisors of dif-

ferent disciplines will yield better results. Only then will profes-

sional competition be overcome. Moreover, advisory services need

to be adequately paid for. Interesting and fruitful training pro-

grammes as offered by INSABA have been most welcome by IAs

and could have been intensified.

The productive use of RES creates a demand for such systems and

the training for system providers supports a qualitative market

supply for such systems. The matchmaking between the both

forms of SMEs (SME-GS and SME-SP) leads to better adapted sys-

tem designs, to a development of energy services and to a sustain-

able service structure.

The capacity of local project partners as well as interdisciplinary

experts to use tools and training materials in relevant business

management issues, such as market analysis, feasibility study, sen-

sitivity analysis, business plan, financing, marketing, production,

as well as in technical issues such as adapted and specialised re-

newable energy systems (RES), application of RES in productive

use, system engineering etc has to be trained intensively on the

job allowing enough time for learning and implementing this

approach.

Information from the market studies and from the production of

goods and services using renewable energies transferred to

SME-SP will allow them to meet the demand in a cost efficient way.

A regular dialog between decision makers from the government

responsible for energy supply, rural and urban development and

for the development of SME and project partners/ implementers

and interdisciplinary advisors/integrated experts can lead to new

political concepts. With the „productive use of renewable energy“-

approach, political decision makes have an methodology and prac-

tical knowledge and experience on hand which allows them to use

this approach for political concepts and strategies towards inte-

grated rural development, support of SME and sustainable devel-

opment to further push job creation, income and knowledge trans-

fer – and which allows them to have support for community based

health and education programmes. Also proposals for a legislation

which creates a more favourable legal framework for renewable

energies as integrative part of sustainable development can now

be formulated.

Lessons learned:

Producers of marketable goods and services can serve local, re-

gional or even international markets8 and will create income and

jobs and thus contribute to a sustainable reduction of poverty. They

also create a demand for renewable energy systems. On the supply

side, system producers will serve this higher demand and thus

also create additional jobs and income.

Using the developed tools and the coaching of the SME-GS through

AIs will help the SME-GS to earn income instead of loosing their

money in business activities which have been started without

proper analysis of the market. In providing tools and information

which allows the producers to take their decision, the project also

paves ways for a sustainable development which in the longer run

will be more independent from international donors.

The experience gained by the local partner organisations and the

SME can be made available to other SME within the same sector,

to other sectors in the country and to other countries in Africa.

Information on the methodology and on the tools are made

available trough INSABA.

During match-making events, demand- and supply side have the

chance to meet each other and SME-SP can learn from SME-GS

to which needs the systems have to be adapted. As a result, local

expertise in RES application can be improved and networking

between local and international SME be promoted.

8 While in the application it was assumed that markets considered

could be local, regional or international we now would rather prefer to

look for markets which are close by for he following reasons: It should

be avoided that local natural and personal resources will be exploited

and used to satisfy international demand and leaving the needs of the

local people unsatisfied. The increased production of agro-fuels is just

one of these rather problematic productions: market power of great

land owners is stronger than those of local population and often even

stronger than those of political decision makers. Arable crop and wa-

ter needed for food production may be used for more profitable export

crop or agro fuel production, food scarcity may follow and govern-

ments would have to provide solutions to feed their own people while

agro fuel producers increase their private profits. While strong advo-

cates of the market philosophy may argue that a rise in prices for food

would reverse the production and more food would be produced it has

to be considered that there is hardly enough income with rural or poor

urban population to pay higher prices for food. And long distance

transport of raw materials as well as of commodities should be avoid-

ed by climate protection reasons. It was said these days again: Eco-

nomic growth deserves to be called development only if the benefits of

the growth are still bigger than the disadvantages.

Page 15: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

15

A wider productive use of renewable energies may attract European

system suppliers and support the transfer of renewable energy and

energy efficiency expertise and know-how from the EU to the de-

veloping countries, allowing local professionals to benefit from the

experience that has been gained in the EU in recent years. It will

help to create a sustainable core of energy sector expertise, par-

ticularly amongst professionals in private businesses, local manu-

facturing companies, utilities, and energy service providers.

During the project time, there was only a rather small interest of

European suppliers on the SADC-market. Rising prices for con-

ventional energy may change the situation in the very near future

especially if additionally national measures to reduce risks for in-

ternational investors and system suppliers may be taken. InWEnt

will proceed with additional programmes to strengthen the links

between both regions.

Concerning the Producersofgoodsandserviceswe had to learn

thatin a first phase of such a project, experiencedproducers are

much more likely to successfully implement this approach. There-

fore the project developed the following criteria for the selection

of producers. Producers of marketable goods and services as well

as producers/suppliers of RE-Systems (SME-GS and SME-SPS) in

the pilot phase should:

be more than three years in operation

keep books

be willing and able to use renewable energy systems for energy

supply

have an entrepreneur with at least secondary education

have experience in producing for markets or industries (not

just subsistence production)

be located not too far from major business centres and markets

have ability for product innovations

be willing to be initiative and flexible to market changes

be able and willing to reduce overall dependency on one singu-

lar product or on just one customer;

have the capability to diversify the product range and introduce

new technologies and be able to design new products

be willing to work hard

be willing to implement more efficient and ecological produc-

tion processes

have more than three (registered) workers

have skilled workers available

have experience in (simple) cost calculations and drawing up

business plans

have experience in re-investing parts of revenue

be able to maintain machinery used (also renewable energy

technology – RET)

be run by an individual owner rather than be a cooperative or

common venture

•••

••

••••

••

•••

••

In the longer run, rural family economies however would have to

be included as they seem in many countries to be the most sus-

tainable form of doing business. Also cooperatives can be included.

The project is not limited to only SME, also medium sized enter-

prises and urban enterprises (formal and informal) are in the focus

of the project, as long as they generate jobs and income by using

renewable energy technology for the production of marketable

goods and services.

INSABA was conceptualised as a capacity development project that

goes far beyond implementation of seminars and workshops.

Instead, it aimed at direct involvement of the final target group

(SME potentially producing goods and service with the productive

use of RE) in the process of identifying bankable businesses

through the use of adapted assessment tools. This approach

requires a change in each stakeholder’s (project partners, advisors,

and entrepreneurs) own role perception. Such a process of change

in thinking and behaviour, and finally the acceptance of responsi-

bility requires much time. The three year project duration proved

to be too short to fully achieve this change.

In a pilot phase, relatively high initial investment costs for renew-

able energy technologies are difficult to be financed as long as

financing institutes are not convinced by businesses, based on re-

newable energy technologies and as long as there is no co-funding

or financial support from governmental side. The project however

assumes that – in the long run – all investment costs (including

for RET) have to be covered through the revenue realised in sell-

ing the produced goods and services. For most of the potential

businesses assessed during the project financing to purchase RETs

systems was readily available, particularly for very small businesses

that require loans less than € 1000.

12

Solar International Botswana

23

Solar International Botswana

24

QUESTIONS ?

tel: 31 82 890 [email protected]

www.web.co.bw/sib

Contact:

Page 16: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

16

In an advanced project approach also following problems should

be addressed:

Care must be taken in implementing this approach, not to

use local resources as e.g. biomass extensively or to exploit

cheap labour for producing for the world market (which may

not always be avoidable)

Likewise it should be avoided that a subsistency based pro-

duction by structuring it towards regional or international

markets, would detriment the supply of the home market

Knowledge on the different renewable energy systems and

their technical and commercial viability needs to be strongly

expanded by capacity and awareness building in almost all

regions.

The local project partners need to have profound knowledge of

framework conditions prevailing in a region in order to decide

whether it could be an appropriate pilot region to start pilot

projects of productive use. Crucial conditions relate to the

economical situation, social structures, modes of production

as well as existing resources. This information is often rather

difficult to compile.

The industry sector needs economic solutions for grid based

systems. Legal and contractual regulations for independent

power producers need to be improved and terms of electricity

wheeling clarified. This might be of interest for communities

who e.g. would operate wind parks in favourable locations and

utilize the environmentally and climate friendly generated

electricity for communal workshops and buildings.

Climate protection and protection of the bio diversity are main

challenges of an approach aiming at a sustainable development

also in developing countries. Developing countries deny a historic

responsibility for the present situation on climate change but they

are aware of their responsibility now and in the future due to their

increasing CO2emissions. A productive use of renewable energy

meets the interests of developing countries in using CO2-emis-

sion free technologies combined with high efficient appliances as

it allows them to become increasingly independent from fossil fuel

imports and to be able to develop their countries while minimis-

ing negative effects of economic development on the climate.

11

Solar International Botswana

21

Solar International Botswana

22

Page 17: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

GETTING IT RIGHT -

PLANNING FOR BUSINESS SUCCESS

The INSABA practical business planning toolkit

Page 18: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

18

Prepared by: OneWorld Sustainable Investments [email protected]

Reviewed, amended and edited by Heinz-W. Böhnke for InWEnt Disclaimer: The sole responsibility for the content of this toolkit lies with the authors. It does not necessarily reflect the opinion of the European Communities. The European Commission is not responsible for any use that may be made of the information contained therein.

Page 19: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

Getting it Right 19

“Getting it Right” INSABA Toolkit Project Overview The project "Integrated Southern Africa Business Advisory" (INSABA) falls under the

European Commission’s Intelligent Energy – Europe programme and aims at the

establishment of a high profile business advisory network for renewable energy (RE).

INSABA has a unique, two-pronged approach in that it aims on the one hand to train a

broader base of advisers in appreciating the RE economics and on the other hand to use this

advisory base to identify more RE applications from the supply side.

In order to improve sustainable capacity, local partner organisations are being trained to act

as intermediaries to allow for continuation of activities post the life cycle of the INSABA

project.

The overall objective of INSABA is to strengthen productive application of

renewable energy in southern Africa. INSABA will help to build a critical mass of

human capacity with up to date knowledge and expertise in energy planning and project

financing, as well as in the latest technologies and best practices available for increasing the

productive use of renewable energies.

The project focuses mainly on small and medium sized enterprises (SME).

The project aims at increasing the utilization of renewable energy alternatives

There is a wide range of tools for developing small businesses and RE projects available in

the donor and NGO communities internationally. These consider RE productivity and RE

financing options and can have broad application in assessing the funding of RE based

projects. Examples include the recently published World Bank Toolkits for RE projects1 and

AREED2. Then there are toolkits for small medium enterprise (SME) development, such as

the International Finance Corporation (IFC) SME Toolkits that provide ‘technology solutions

for small businesses in emerging markets’.

1 REToolkit, available at www.worldbank.org/retoolkit/ 2 UNEP’S African Rural Energy Enterprise Development Initiative with similar initiatives for Brazil (BREED) and China (CREED)

Page 20: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

Getting it Right 20

INSABA (Integrated Southern African Business Advisory) is a capacity building programme

aimed at stimulating RE for productive use as a key concept in small medium enterprise

(SME) development in southern Africa. The four countries participant to this programme

(Botswana, Namibia, South Africa and Zambia), face either issues of cheap fossil fuel based

electricity (primarily available from the Eskom powered grid) and/or lack of access to energy.

Programmes such as the already mentioned AREED, focus on rural entrepreneurs through

the development of new sustainable energy enterprises that use clean, efficient, and

renewable energy technologies to meet the energy needs of under-served populations.

Whilst there are parallels between INSABA and other described programmes, there are

some key distinctions, which the tools and guidelines in Getting it Right aim to address.

These include:

Better utilisation of renewable energy resources in delivering goods and / or services to market

Building capacity in entrepreneurs and their advisory base to assess business opportunities using renewable energy technologies (RETs)

Bringing the supply and demand side for energy services together in southern Africa

Tackling the poverty alleviation agenda by providing advisory services for businesses using RET, for example for water conveyance and treatment, communications, food processing and commercial heat

Evaluating INSABA based opportunities requires reference and answers to a specific,

consistent and common set of questions. Some of these questions have to do with the

financial viability of the RE technology proposed and a key objective of Getting it Right is

to guide the user through a process in finding, documenting and using these answers

through the lifecycle of INSABA and beyond the business development cycle.

Page 21: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

Getting it Right 21

The Getting it Right Toolkit contains these main parts:

A set of excel sheets with 4 categories of tools for use throughout the INSABA

business development cycle which cover an initial evaluation and market

assessment, planning and feasibility phases. The tools are color-coded and

individually numbered for clear identification. An introductory, glossary and project

development outline accompany the tools.

Guidelines to using the tools – a manual to guide the user through the application

of the tools. The guideline manual includes practical examples of tool application and

reporting formats.

A set of work-sheets and check-lists for the market assessment and survey part and for the market strategy and business plan development.

OUTCOME - Getting it Right!

Page 22: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

Getting it Right 22

Getting it Right – Planning for Business Success – Tools in the INSABA Project Cycle –

CATEGORY OF INSABA TOOL

TOOL / WORKSHEET NAME AND NUMBER

WHEN TO USE THEM

WHO MIGHT USE THEM

Screening

1. The Entrepreneur 2. Business Description 3. Preliminary Economic

Analysis 4. Sensitivity Analysis and

Income Streams

Scrutinizing business ideas for INSABA

Integrated Advisors with entrepreneurs, Sub Contractors

Market Assessment 5. Cost of Technology & Parameters Analysis

6. Product / service analysis

7. Sample market survey questionnaire

8. Market Survey response analysis

9. Competitor analysis 10. Market assessment

evaluation

On successfully screened projects

Sub Contractors, Suppliers and experts Integrated Advisors with entrepreneurs

Business Planning and Full Feasibility

11. Market Strategy 12. Cash flow forecast 13. Cash flow model 14. Profitability and Balance

Assessment

On projects that withstand market analysis

Entrepreneurs, Sub Contractors, Integrated Advisors

TABLE 1

Page 23: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

Getting it Right 23

CONTENTS OF THE TOOLKIT List of Abbreviations and Acronyms 24 ____________________________________________________ 1. INTRODUCTION 25 Discussion of RE project development 25

2. GUIDELINES TO USING THE TOOLS 26 Overview 26

Screening Tools 1-4 29

Market Assessment Tools 5-10 36

Business Planning & Strategy Tools11-12 47

____________________________________________________ 3. PROJECT EVALUATION AND DEVELOPMENT TOOLS 52 MARKET ASSESSMENT TOOLS 52

MARKET STRATEGY AND BUSINESS PLANNING TOOLS 58

____________________________________________________

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Getting it Right 24

LIST OF ABBREVIATIONS AND ACRONYMS

AREED African Rural Energy Enterprise Development Initiative

BOTEC Botswana Technology Centre

BREED Brazil Rural Energy Enterprise Development Initiative

CEEEZ Centre for Energy Environment and Engineering Zambia Ltd

CREED China Rural Energy Enterprise Development Initiative

ENTR Enterprise Director General for the European Commission

IAT Inter-Disciplinary Advisory Teams

IFC International Finance Corporation

INSABA Integrated South African Business Advisory

P&L Profit & Loss

PV Photovoltaic

RE Renewable Energy

RET Renewable Energy Technologies

ROI Return on Investment

SC Sub contractors

SME Small and Medium sized enterprises

SWH Solar Water Heated USD United States Dollars

W Watt

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Getting it Right 25

1. INTRODUCTION

Discussion of RE project development Rapid global growth in population and energy consumption along with dwindling resources is

sending the world energy supply situation disintegrating. Among those least prepared for the

conflicts to arise are the countries with already weak energy systems, also in Southern

Africa.

The good news is that renewable energy options are existing in most of the threatened

countries with the technology ready to operate as reliably as any. For many years the RE

technology has been subsidized for operational demonstration and for macro-economic

benefits like environment protection, rural development and decentralization. Such subsidies

will run out and cannot drive the required energy shift.

But there are productive uses of RE application emerging, which can pay the investment and

offer a sustainable income. With RE technology becoming constantly more affordable while

conventional energy is getting constantly more expensive, the productive RE-use is sure to

increase in number and applications.

The INSABA project is set to identify those productive RE applications and show where

successful development is emerging.

The project is not offering financing or special terms on its own, so proposals have to satisfy

the terms and conditions of suitable financiers. For all countries involved, the project

commissioned a survey on the financiers and instruments available and suitable.

One of the results was that SMEs often are shy to approach financiers and and that those

presenting a proposal often are turned down because of a lacking consistency and economic

quality of the presentations. On the other hand, commissioning a commercial consultant to

prepare a high quality viability study often is beyond the financial means of an emerging

SME.

For this reason, INSABA devised a set of tiered tools which will assess the business

proposals in useful steps, thus early and at minimum effort identifying shortcomings and

using a stop/go process in focussing only on the most promising ventures.

This tool set is supported by an equivalent set of computation tools provided as excel sheets.

This manual describes how to use and analyse those computations.

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Getting it Right 26

2. GUIDELINES TO USING THE TOOLS Overview These tools aim to assist the entrepreneur and his advisory base in developing a dynamic

business plan that is appropriate to the size and scale of the proposed business that

utilises renewable energy. There are a number of steps involved, but firstly, what is the

purpose of the business plan? • To enable the entrepreneur to effectively deploy his or her resources – it is important

that the entrepreneur takes ownership of the business plan

• To communicate the strategy and viability of the project to investors (including the entrepreneur), donors, customers, suppliers, employees and other stakeholders

Both are important. Often, the entrepreneur will be more concerned about the second -

seeing the business plan as a necessary evil and a ticket to external financing, rather than an

integral part of the entrepreneurship process. Thus the business plan becomes a pure

marketing tool, rather than a realistic appraisal of capabilities, opportunities and strategy.

However, the “pure marketing” approach rarely works - a large proportion of financing

(including the entrepreneur’s money or that of family, friends or partners intending to support

him) may be squandered, as there is no realistic plan and priorities to focus spending.

Why this manual? This manual guides the user through a simple, integrated business planning approach that is

applicable at any business level and enables the user to identify the assumptions behind the

business concept and to develop a process for testing these assumptions. It further aims to

support INSABA in the sourcing and identification of RE for productive use projects that are

viable businesses and to assist in the business planning process.

How to use this manual

It is recommended that you read the guidelines before using the tools. Not all the tools will

be applicable to your project and reading the guidelines will help you to select the

most appropriate tools for your project.

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Getting it Right 27

GETTING IT RIGHT

- GUIDELINES TO USING EVALUATION TOOLS -

This manual has a guidelines section, followed by a set of tools. The tools are colour coded

and numbered in sequence to make ONE set of tools, numbered 1-14.

Providing Context: Four Critical Success Factors There are a number of critical success factors in establishing any successful business. An

understanding of what these are early on is crucial to identifying a good business opportunity

and then conducting the analyses required to putting a business plan together to support the

concept. Simply, a successful business is a combination of the following critical success

factors:

• A qualified and committed entrepreneur

• A sound business model that fits in its market context, and

• Realistic financing and financial projections

INSABA is further interested in supporting businesses that tackle the poverty agenda and

thus projects that also display a

Positive (or neutral) environmental and social impact

These four critical success factors can be split into a total of 10 sub factors as per the

following table, which acts as a guideline to completing tool 2, assessing the business

indicators:

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Getting it Right 28

# Requirement What this means Related to the entrepreneur 1 The entrepreneur/

management is qualified

The entrepreneur/-designated management has been in operation more than 3 years with experience that will enable him/her to handle finance and keep books, operations and marketing. He/she employs more than 3 staff and he/she has secondary education. Understanding the strategic impact of renewable energy in the overall energy context of the proposed business environment is key as is innovation. The entrepreneur’s fixed assets/collateral are in proper relation to the required investment, qualifying him for financing. In addition, the qualified entrepreneur will be located close to market and major business centres. and is an individual owner, not a cooperative.

2 The entrepreneur is committed and has identified what he/she wants from the business

The entrepreneur is personally and financially committed to the success of the venture, as indicated by e.g.: • Being fully / partially invested personally and / or • Drawing only a low salary (financial reward to flow from future profits) and • Close involvement with the business planning process

Also, the entrepreneur has established what he / she wants form the business in return for that commitment and this is realistic, for example: • Creating value over time through slowly building the business • Creating early value – i.e. establishing and selling • Creating a steady income stream • Creating employment (self, staff)

Related to the business model 3 There is a clear market

There is a demand for the product/ service, sufficiently large to absorb the capacity added by the new business. Also, there is a sufficient supply of adequate raw materials. For example, a honey based business will assure sufficient / constant supply of the raw material to keep the business in operation

4 The product/ service is competitive:

The product/ service has a competitive advantage compared to existing offerings and/or can be sold at a lower price. Note that it is generally always preferable for new entrants to compete on the basis of higher quality rather than lower price on its own. New entrants are seldom able to compete in an established market purely on a cost basis.

Related to the financial projections 5 The cost of making

sales is known: The direct manufacturing or service delivery costs are identifiable. The product or service can be produced at a competitive cost.

6 The margins are attractive:

The business can withstand a level of drop in sales volume and/or price from budgeted projections. In other words, direct costs over revenue do not exceed 30%

7 The business demonstrates ability to support an overhead

The business generates sufficient cash flow to carry overhead costs, such as salaries, rent, communications, etc.

Related to the environmental and social impact 8 Environmental and

social impact is not negative

The business has a net positive environmental and social impact in terms of monies paid out to community, environmental benefits (e.g. of renewable energy), conditions of workers and skills developed.

9 The business model is scalable and replicable

The environmental and social impact achieved in 8) is acceptable, in relation to the commercial, technical and financial assistance provided. Generally, this will require the business to be scalable, either by the entrepreneur him/herself or by others as well.

10 Capital can be sourced on realistic terms

Sufficient investment is committed or likely to be committed to make the business financially viable, i.e. not run out of cash. The terms of such investment are not unacceptably onerous to the entrepreneur/ stakeholders, e.g. in terms of interest/shares

TABLE 2

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Getting it Right 29

It is unlikely that all of these factors would be in place from the outset. Typically, a business

will start out as a combination of an entrepreneur and a loose idea about a business model –

or even just as an INSABA – driven idea about a business model, without any entrepreneur

yet committed.

However, over the duration of the business planning process it is the role of the INSABA

team – with the help of the entrepreneur where there is one from the outset – to investigate

these factors and ensure that they are in place, or can be put in place. If the team is not

convinced that this is the case, it should raise serious concerns about the viability of the

business and/or its suitability for support under the INSABA project.

The same 10 factors identified and explained in the above table can be used as a “checklist”

throughout the business planning process in Getting it Right.

Assess: INSABA Preassessment of Project Proposals

Tool1 Assess: The Entrepreneur As explained in item 1 of the the above table it is not the intention of the Insaba Project to

create entrepreneurs from formerly unemployed or self-employed proponents, but focus on

experienced business people. This decision is based on SME studies conducted under the

project in Botswana and Namibia which report a very high failure rate of SME-businesses

because of lacking entrepreneurial talent, business skills and financing. As the introduction of

RE technology in the business concept is likely to pose another uncertainty, the risk can only

be minimized when an otherwise already successful entrepreneur is chosen.

Objective:

To present the proponent and his/her abilities to successfully run an RE based business.

This includes education and entrepreneurial background, core data of the currently run

business and qualification to satisfy loans.

What it means (tasks and considerations):

Using the check list below, describe the proponent as entrepreneur. Remember that anyone

will assume that the proponent will describe himself to the best of his abilities, so being

convincing and truthful here will also suggest to be convincing in presenting the product on

the market.

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Getting it Right 30

Personal Data Indicate detailed address and contact by phone, e-mail of the proponent or the proposing enterprise.

Curriculum Vitae List education, degrees obtained, any other relevant training or certification, and professional career particularly in entrepreneurial function

Current Business Describe current subject and size of business, details to registration, bank contact, and number of employees with formal contract. SMEs are often shy to register, but a minimum indication of a formal and liable

business is required, at least a bank account.

Employment is often informal with family and friends on an “as needed” basis.

Formal contracts indicate sustainability, including health care and social fees. Loan History Indicate whether financing has been sought / approved before

and whether the loan has been paid yet. In case of disapproval give the reasons. Mention any running financial obligations.

Any financing sought must be in sound relation to the existing fixed assets. A

satisfied loan therefore is a strong recommendation to the possible financing

volume, just as other on-going loans reduce this volume.

Experience in cost calculation / business plan

State whether the current business does cost calculations on a regular basis and whether it has an underlying business plan which is regularly verified. Since the Insaba projects require regular monitoring, experience in maintaining

business plans is a strong asset.

Practice in maintaining/ operating equipment

If your business is using technical equipment like generator, machine, transporting devices, state whether you are doing the necessary service and maintenance. If this is any renewable energy related equipment, please emphasize.

RE-Equipment like any other machinery need regular maintenance which might

be far and difficult to access if the operator is inexperienced in doing basic

service on site.

TABLE 3

Also, use page Assess provided in the Excel-sheet, to give the key data from the table 3

above. Here, numbers are used to replicably describe the proponent´s profile. Such data

may change over time and can be compared with those of other proponents, should there be

more candidates.

Proponent name, contact Indicate “none” if the business idea has no formal applicant yet. Years of experience as owner of business 5 Number of employees w/contract 4 Proponent uses bank account (no=0, yes=5) 5 Experience with formal loan (received=5, applied=3, no=0) 5 Experience in cost calculations, business plans (no=0, several=5) 5 Practice in maintaining/operating equipment (RET) (none yet=0, regularly=5) 3

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Getting it Right 31

Tool2 Assess: Business Description Here comes the key statement on whether idea, person, location and time combine to a

successful endeavour. Often a decision maker will already determine from this description

whether it is worthwhile to look further into the proposal.

Objective:

To obtain a clear understanding of what the business idea has in place and to understand

the gaps in the business idea information currently available.

What it means (tasks and considerations):

Using the check list below, describe the business idea and its key factors. Taking the

objective above into careful consideration, define the business goal and its strengths and

weaknesses.

Business Idea Description

Provide an executive summary (3-5 sentences) of the business idea

List Key Business Factors

List the key business factors such as what the product / service mix is, the business location, raw materials required and supply availability, the customer / consumer, energy and water requirements and any other key factors that may be peculiar to your project.

Identify Renewable Energy Resource / Technology

Name the Renewable Energy resource / technology identified and provide a brief justification (max. 3 sentences) of why this will give competitive advantage

Justify RET Selection, identify the energy alternative and the cost of alternatives

Consider other possible RE solutions and the conventional energy supply options with its advantages/shortcomings and describe the economic advantage

Identify and state the key objectives / goals of the business and the Entrepreneur.

What does the entrepreneur expect from the business and what does the business want to achieve?

TABLE 4

Also, in page Assess provided in the Excel-sheet, the following key data identify a proposal

Country: Give nationality of business Region: Region or town of operation RE Technology: Briefly describe the renewable energy technology Business Idea: One key sentence on the business goal

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Getting it Right 32

Tool3 Assess: Preliminary economic analysis This is the first step of the tiered Insaba evaluation process where a formulated business

idea will be supported by figures. It forces the proponent to identify to his best knowledge key

data on cost, price, turnover and production cycles. At this stage, no costly viability study, no

detailed loan and interest data are required, often data may even be based on experience

and an educated guess. Only if satisfactory, data will then be counter-checked and verified

by a person more specialized on the subject.

Objective:

To provide a simple and inexpensive way to check the viability of a business idea based

on a minimum of key data. To show the influence of varying data in a replicable way and to

present a return on investment indicator for comparison with other solutions.

What it means (tasks and considerations):

Using page Assess provided in the Excel-sheet, enter six input values into the spreadsheet

and it will respond with a computation of cost analysis ratios, the return on investment ROI, and a sensitivity analysis.

To complete the preliminary viability calculation you will need to be able to estimate items

such as sales volumes costs of sales and running costs for the business. You will also need

to be able to estimate the cost of technology and the related energy costs. Be sure the data

on cost, price, investment, turnover are as accurate and realistic as possible and that they

have a common time base (mostly years)

The definitions for each calculation item are given in Table 5 below, along with sample

values. Only the input values may be changed in the excel sheet. The computing fields show

the formulas an give useful Analysis Ratios

It is helpful, for example to know the gross margin is sufficient to carry at least the fixed costs

in your business. Another is the Return on Investment which tells whether or not the

entrepreneur is getting a better return on his capital from the business investment or from

say interest in the bank. As these data are yet excluding the cost of financing, currency

changes and market price fluctuations the result has to carry a risk premium, i.e. must be on

the safe side. The desired result therefore is an ROI better than 30%

This initial calculation serves as a stop/go indicator: If the ROI is too low, the proposal will

not be further considered at this point, thus saving unnecessary expense and effort. Only if

the ROI is satisfactory, the process may continue with page Verify provided in the Excel-

sheet where special effort is given to validate the input data and to assess this RE solution

against competitive RE options or alternative energy costs, such as grid electricity for

example.

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Getting it Right 33

Calculation of ROI Example Definition

Investment Capital 2.000 Input data: Total cost of technology investment directly related to the income stream (incremental) in the same currency as the cash flow

Investment Lifespan 10 Input data: Lifetime of the technology - i.e. period before it must be replaced. This is not the investment time. The time unit must be the same as for production, mostly years

Production 2.500 Input data: Units produced per time unit (typically year, but may also be per day, per season) as in lifespan

Price /unit 3,00 Input data: Sales price per unit produced and sold

Revenue 7.500 Computed data: Sales price multiplied by number of units sold

Variable cost /unit 1,50 Input data: Direct cost per unit produced e.g. raw material, processing, packaging, handling by staff. Will be zero if production is halted

Total fixed costs 2.400

Input data: Indirect costs per time unit for the entire business, such as rent, telephones, transport, repair&maintenance, taxes, bookkeeping and office operation, salaries of staff and owner. Will continue even if production stops

Amortization /unit 0,08 Computed data: Amount needed per unit to cover investment in lifetime

Direct costs /unit 1,58 Computed data: Variable costs plus amortization

Gross Margin /unit 1,42 Computed data: Sales price per unit less the direct costs per unit

Fixed costs /unit 0,96 Computed data: Total fixed costs divided by the number of units produced

Total costs 2,54 Computed data: Total direct costs plus total fixed costs

Net Margin 1150 Computed data: Profit=Revenue less total costs

ROI 58%

Computed data: Return on Investment = net margin divided by capital investmentShould be sufficient to cover the cost of capital (e.g. loan costs) and include a risk premium (the money is safer in the bank at say a 7% return) therefore should include the 7% plus the risk factor of say 20%, meaning an ROI > 27%

Payback period 1,48 Computed data: capital investment divided by cash flow until initial expenses are compensated by the net margin. Will be longer if financing is involved.

TABLE 5 Example: Honey Processing Extracting honey by means of a PV driven centrifuge requires an investment of 2000$ (1300 centrifuge+400PV system 50 W+300 e-drive) Clear honey is assumed to earn 2 $/kg, buying raw honey from farmers at 1,5$/kg. A 50 Wp solar panel produces ca.200 Wh daily, the centrifuge consumes 80 W for about 20 min per extraction of 5 kg, enough for 8 extractions daily or 40kg. The annual cost for the operator and for repairs is 2400$ The unit is not continuously operated as honey comes in seasons. Even if used for 2 months only (61 days) the 2500 kg/year produced give a sufficient ROI of 58%.

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Getting it Right 34

Variations Sometimes the data may not lead to the desired ROI value. The calculation sheet then

serves as a valuable tool to determine by various inputs what cost, turnover etc has to be

targeted to reach profitability.

Excel offers an elegant way to do this, using the “goal

seek” function in the tools menu : Setting the ROI to 30%

by changing the unit price, finds that the price can be

down to 2,78$. Alternatively, the investment may be as

high as 3370$ This way the border values for all

production data may be determined.

Tool4 Assess: Sensitivity Analysis Another helpful tool in assessing the business proposal is the sensitivity analysis included

with page Assess provided in the Excel-sheet. It shows how much the ROI changes when an

input parameter is changed. If reducing the price by -20% makes the ROI drop 130% the

business is extremely sensitive to price changes. At the same time, the influence of the

investment life is very low.

Sensitivity Analysis

-150%

-100%

-50%

0%

50%

100%

150%

-20% -10% 0% 10% 20%

percentage change of parameter

perc

enta

ge c

hang

e of

RO

I

Capital Investment

Investment Lifespan

Units/annum

Price/unit

Variable cost of sale/unit

Cost of energy/unit

total fixed costs

This way, weaknesses of the business can be determined and improvements can be

considered for parameters where it matters.

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Getting it Right 35

Income Streams Business proposals sometimes comprise of various income streams, i.e. they manufacture

different products or offer various services.

1- Where the business gets income from activities which are RE-related and non RE-related, the RE-related stream should be scrutinized separately. A farmer for example, who

earns from raising pigs and who wants to irrigate plants with a PV pump, should separate the

piggery from the irrigation stream.

2- Where the business income stems from different streams which all use RE, the tool can

be helpful in identifying the more profitable stream within the overall proposal. A phone shop

for example, which offers internet access and telephone service, could show the following

income streams (see also the excel sheet compilation “INSABA Tool Examples) :

Internet+Phone Determination of parameters Internet Phone Investment Capital 9.993 Total cost of equipment with PV

system 9.673 1.276 Investment Lifespan 3 Estimated average equipment lifetime 3 3

Production 300 working days per year 300 300 Price /unit 67,5 daily revenue 37,5 30,0 Revenue 20.250 US$ income per year 11.250 9.000 Variable cost /unit 0,00 No variable costs 0,00 0,00 Total fixed costs 7.080 Provider flat rate, rent, insurance,

maintenance, replacements, salaries 7.080 7.080

Amortization /unit 11,10 10,75 1,42

Direct costs /unit 11,10 10,75 1,42 Gross margin /unit 56,40 26,75 28,58

Fixed costs /unit 23,60 23,60 23,60 Total costs 34,70 34,35 25,02 Net Margin 9839 946 1495

ROI 98% 10% 117%

Payback period 0,76

A phone shop in an unelectrified town offers internet and phone call services. It is powered by a PV array. Line access from provider is on a 300$ flat rate basis. 2 staff are employed. The internet services are provided by 5 laptop-PCs which use little energy and minimum batteries, but still require a 300 Wp array. At 5 h/d usage and 2,5 Cents/min they earn 37,5 $/d The call services from 2 phones use very little power. At 2 h/d usage and 12,5 Cents/min they earn 30 $/d Only the phone stream is viable 2,32 0,66

TABLE 6

While the overall business looks good, separating the cost and income for the incorporated

income streams shows that in fact the profitable phone business subsidizes the poor internet

branch. So any smart competitor would only invest in the call service.

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Getting it Right 36

GETTING IT RIGHT

GUIDELINES TO USING MARKET ASSESSMENT TOOLS

Overview The pre assessment component of the Business Planning process focused on a high level

analysis of the viability of the business and ensured that the entrepreneur assess the sales

volumes, energy costs and pricing structure required to sustain the business entrepreneur.

Testing these assumptions against the reality of the market is crucial and falls within the

second common success factor identified:

A sound business model that fits in its market context

Market conditions and information required, include:

Verification of technology design and the related investment cost

Price competitiveness – will the entrepreneur be able to produce this product or service

at a cost that allows for competitive pricing? A number of input factors need to be

considered here e.g. given that these are renewable energy utilization businesses, an

energy cost analysis (considering the cost of the alternate energy resource) is essential

– as covered in page Verify provided in the Excel-sheet and which will be validated in

application of the market study tools.

Need for and affordability of the product or service to the customer base

Size of the customer base and potential sales volumes

Existing and potential competition for the product or service in the market

Understanding of the potential market barriers that exist or that could emerge. These

are barriers that would impact negatively on sales and therefore in cash-flow and

business sustainability.

Examples of market barriers General price increases to the extent that the customer has to prioritize as to how he

disposes of his income. This could mean that consumption of the product decreases Significant fuel price increases may result in rising transport costs increasing the price of

the product to a level the customer can no longer afford = a direct impact Severe drought which would impact on a business that solar dries food products from non

irrigated land = a direct impact Subsidized conventional energy costs which outcompetes an otherwise viable RE option

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Getting it Right 37

Tool 5 Verify: Verification of technology parameters and costs of technology Economic viability should show not only if the RE technology is viable and a realistic

alternative to conventional energy as demonstrated in the pre feasibility, but also that the

technology specifications and platform is available and appropriate.

Available means that firstly it has proven to operate reliably and that it is available and

maintainable in the envisaged region. An invention or novel solution may be tried in an

established company, but cannot be the core of a new SME business.

Appropriate would mean that the resource is available (like sufficiently regular wind for a

wind generator, or sufficiently regular water for a hydro scheme or a PV pump) and the size

fits the production requirements (like an oversized pump would be both expensive and

drawing down the water table)

This information could well represent a stop/go decision today but might change in future. If a

“go” then the design and investment cost assumed in the pre-assessment can be finally

established. It will also inform the rest of the market study and help to clarify how big the

market needs to be for the venture to be viable. As example, the honey production case described in Tool 3 above was originally presented as a

factory with a newly imported centrifuge capable to process twice the entire country’s honey

production, thus failing the appropriateness.

With these data available the economic computation assess is transferred for a verified

viability assessment to the page verify provided in the Excel-sheet.

Verify: Investment Capital and Design A simple verification tool for the cost and output of the frequent RE applications of PV and

Solar Water Heater is provided in the excel sheet compilation “INSABA Tool Examples” :

Solar PV Generator Output

Generator Power 50 Wp

System Price 8,00 $/Wp

investment 400,00 $

Solar irradiation 5,00 kWh/(m²*d)

Power Factor 0,84

generator energy 210,0 Wh/d

load per unit produced 27 Wh

daily production 7,88 load/d

Solar Water Heater Output Collector Area 25 m²

System Price 750 $/m²

investment 18.750 $

Solar irradiation 5,00 kWh/(m²*d)

total system efficiency 0,42

energy per area 52,5 kWh/(m²*d)temperature difference 30 k specific heat capacity 4,20 KJ/(kg*K)

hot water produced 1.500 kg/d

hot water used per room 40 l/d

number of rooms 38

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Getting it Right 38

The goal of this computation is to find the size of RE-source which will match the demand.

Using common costing figures for stand-alone PV systems and flat plate type SWH the

computation considers the average daily solar irradiation (not sunshine-hours!) to come up

with an energy yield. To compute the production, this value is then divided by the load. When

the production is acceptable, then also the RE unit is known from size and general cost.

Example: The PV example describes a honey centrifuge, which consumes 80 W for a 20 min extraction=27 Wh and thus can do up to 8 spins a day. The SWH example describes a lodge where in each room 40 liters hot water are used each day, so 38 rooms can be served daily.

For other or more complex applications technology experts and suppliers may need to be

called for design proposals and cost figures. Relevant questions to be answered in addition

to price and lifetime include:

Is your chosen technology in the most appropriate? And is it indeed the only one?

Considerations will e.g. involve the availability of the renewable resource on the site, like

regular solar, wind or water regime.

Is there an economy of scale i.e. how much cheaper comes my technology in big sizes. As

RE applications like PV often are modular, it can even prove economic to start a business in

smaller size, thus reducing cost and risk, and ramp up gradually as required.

What kind and size buffer is recommended to overcome irregular resources.

What repair costs have to be considered and what back-up is then recommended

What are the capacity requirements of your selected technology? If for example you have

chosen solar water pumping for the irrigation of crops, you now need to specify what size

pump will be required for the amount of hectares you want to plant. Specific plant´s irrigation

needs and rainfall data determine the volume of the water required which would influence the

size of the pump as well as overall height the water must be liftet. This is where you may

need an expert to guide you and to help in establishing the availability of the equipment and

cost of buying it and having it installed.

TABLE 7 below will take you through typical questions you may need to ask in order to get

the realistic costs necessary for selecting the right technology for the project. These realistic

costs will now be entered and reviewed in the page verify provided in the Excel-sheet. These

costs then also need to be tested against a range of sales scenarios. It may be that at high

volumes the technology is affordable and conversely if sales volumes are not high

enough, it will not be financially viable.

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Getting it Right 39

Jan Feb Mrz Apr Mai Jun Jul Aug Sep Okt Nov Dez

Insolation

Deficit

waterneed

Averagerainfall

Examples of questions for the technical expert / supplier

Solution 1 Solution 2 Function required Pump water

60 m³/day in dry season over 40 m static head

Pump water 60 m³/day in dry season over 40 m static head

Renewable Energy options PV pump Wind pump Technology requirement Unshaded location Average windspeed > 4m/sSize of equipment 1600 Wp 600 W Equipment supplier Grundfos Southern Wind Cost of equipment 9640 4670 Cost of installation 1250 1350 Average annual repair cost 95 195 Back up recommended GenSet GenSet Life span of technology 15 5 Storage required water tank water tank TABLE 7

At this stage it will be useful to not only verify the costs of the RE technology, but also all the

other costs in the production process, which have been assumed during the pre-assessment.

On the technology side, this may be maintenance and repair cost and time required for

operation. On the production side, this will include fixed costs for office and salaries and

variable costs for handling, packing and transporting the product.

Verify: Production The sizing for an application is defined for one case, often the worst case or a typical

average. Renewable energy output however, changes in the course of time as does the

demand. It is important to distinguish between production and demand.

In particular RE based technologies follow availability patterns which do not necessarily match the time of demand. In the above example, the honey centrifuge will only be used twice a year during the honey season and most of the time may be out of (productive) use. The hot water demand in a lodge will depend on the seasonality of guests but will also have to consider that particularly during cold, overcast weather hot shower demand will be higher. In agriculture the demand e.g. for irrigation comes in season, of which some may be rainfed. The graph below shows a Zambian situation where pumping is only required during one season. Consequently, only the harvest with the PVPump can be attributed to the production side.

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Getting it Right 40

Competing technologies often have the advantage of flexible adaptation to demand. A petrol

irrigation pump will not consume fuel in rainy season, an electric geyser needs no electricity

when there is no guest. RE technologies like solar, hydro, wind for this reason are most

efficiently employed in year-round applications.

Verify: Market Price Even if the market price is closely prescribed by competition, additional value always justifies

higher price. Often a market survey can provide an understanding of the price the goods or

services may fetch on the target market. RE based products will have a strong case, if they

can justify a premium price for that renewable edge. While it is not likely that customers pay

more just because an offer is “solar” a premium can often be justified for enhanced quality:

“solar dried” goods may be cleaner and tastier than even “sun dried”, an eco lodge is quieter

and environmentally benign than one operated by diesel, bio-fuel smells less and is less

hazardous, and a phone shop can offer more reliable service when others suffer power-cuts.

All this must be considered with caution as it will fluctuate in a supply/demand market, but

RE based products generally only have a chance if they aim at the upper price bracket.

Verify: Production Cost Other than selling higher quality, RE based products need to show lower production cost as they use free energy for operation. To emphasize this, and to allow for adjustments at

rising energy prices, the page verify provided in the Excel-sheet. has an entry field for cost of energy. Here, the fuel or electricity need of a competing solution should be itemized. This

considers not only the direct manufacturing, like gas saved for drying herbs, but also the

reduced fuel consumption in transport, when herbs are dried in the field and then have less

tara, thus making the product less vulnerable to fuel prices.

Verify: Fixed Cost

These indirect costs must include a realistic composition of overhead like office operation,

repairs and salaries. Even a single-person enterprise must compute for the entrepreneur’s

income as there is a need to live. This cannot be left to the “profit” of the business calculation

as this is a risk buffer for financing, tax, and other emros.

RE based business can show favorable cost aspects in a number of ways: Repair and

maintenance e.g. for electric geysers often are so high they off-set the cost of the solar water

heater. Added the damage from broken geysers and the insurance premium. The same is

true for fuel-operated generators. Office rent in the unelectrified province will be less than in

the capital, and staff may require less expenses.

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Getting it Right 41

Verify: Alternatives All the above size and cost values will be required for the proposed technology and also for

the likely competing technology. The consideration of competitive renewables often is

straightforward, since favourable wind or hydro schemes are not always available where a

business wants to settle. Grid electricity mostly is a strong competitor, particularly if it is

subsidized. Rarely however, there is no competition. A fuel or gas based solution is mostly

possible as is muscle power. E.g. irrigation has for ages been the domain of muscle power.

Also today, treadle pumps offer an economic solution, petrol pumps give more power and

more comfort, and a PV pump has to compete with all of the above.

Once those necessary data have been identified, reviewed and entered in the two columns

of page verify provided in the Excel-sheet a comparison between the proposed and the

competing technology allows to make a stop/go decision as to whether the proposal is

technically and economically competitive and whether to proceed with the business concept

development.

Calculation of Competitiveness Calculation of ROI Apple Drier Stove Drier Description of Alternative Investment Capital 650 500 Dry apples in electric stove Investment Lifespan 5 5 stove lifetime

Production 520 520 20 kg fresh apples per day can also go in stove

Price /unit 19,50 19,50 The current market price Revenue 10.140 10.140 Euro

Variable cost /unit 8,00 8,00

Cost of fresh apples:10x0,55 €/kg=5,5 €/kg (sales price of 0,55 €/kg is relevant as this is the opportunity cost of the farmer);Cost for packaging: 0,5 €/kg; preparation cost: 10 kg are prepared in 15 minutes and hourly wage is 8 € : 2 €/kg

Cost of energy /unit 2,20 drying of 10 kg lasts 10 h, stove needs 2 kW, price of power is 0,11 €/kWh, therefore costs for power are 2,2 €/kg

Total fixed costs 1.000 1.000 Cost for display, handling Amortization /unit: 0,25 130 0,19 100 Direct costs /unit: 8,25 4.290 10,39 5.404

Gross Margin /unit 11,25 9,11 Fixed costs /unit 1,92 1,92 Total costs 10,17 5.290 12,32 6.404

Net Margin 9,33 4.850 7,18 3.736 ROI 746% 747% Payback period 0,13 0,13

Although the ROI for a solar drier is good, the competition with electric stove can produce cheaper. If we are satisfied with the same margin, the solar drier may cost up to 6.215 €, if we want to achieve the same ROI, the goal-seek function tells us to look for a drier at about € 649. Production reservation: The solar drier may be able to produce more than the stove, but it may fall back during bad weather.

TABLE 8

The example in Table 8 shows that an electric competition can be met if the RE technology

can be manufactured at sufficiently low cost and if the electricity price is reasonable.

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Getting it Right 42

Tool 6: Product / Service Analysis & Market Context After reviewing the technology and its costs another stop/go decision must be made. A

product which may be viable as itself but meets an unsurmountable competition is always in

economic peril. You may seek to improve the product or see under which conditions the

economic competition can be overcome. Otherwise halt your efforts.

If the product´s viability is confirmed in Tool 5, it is the time to have a closer look at the

position of the product/service in the market.

Using the check list Tool 6, provided further below define the product or service offering: Objective:

To understand what the key differentiators of your product / service are and WHY these will

make your product or service sell

Justify the use of renewables and not conventional energy?

Identify competitive products / services

What it means (tasks and considerations):

Define the product / service taking the objective above into careful consideration.

List all the competitive products / services and all existing providers. Note that having no

competitive product / service can be an opportunity – but it can also be a disadvantage. If a

consumer, who has limited income is not used to purchasing your proposed goods / service,

your product or service will then compete with other necessities that consumer spends

income on.

Define the key differentiators of your product / service – what makes your product or

service unique and is this factor attractive to your customer base?

Tool 6 also takes you through a process of defining the market context in which you sell your product:

Identify the market need for your product / service

Define the economic environment in which your product / service will sell

Assess growth opportunities

Identify market sensitivities

Consider as well the general factors, which influence the market but are outside of your

control:

Political: - would a change of Government impact on your business? Would government

support your business? What are the tender requirements if applicable?

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Getting it Right 43

Energy environment: - Policy; energy access issues; financial support structures from

government (e.g. subsidies for solar water heaters); regulatory incentives such as tax

rebates for biofuels utilization; anticipated trends, policies and related enabling

environment

Macro-economic – inflation levels. Economic growth and stability; employment /

unemployment levels

Commercial: - Local interest rates; technology availability and support; import tariffs and

logistical requirements. How are other similar businesses supported and financed in your

area?

Social and Environmental: - Will the local community / rural area / peri urban area /

benefit from the business? Is there social support for the goods / service? Is there a need

to conduct an Environmental Impact Assessment? What are the environmental impacts

of your product – e.g. burning fuel?

Tool 7: Market Survey For the experienced entrepreneur often the market opportunities, demand pattern and price

fluctuations are known. In a wholesale or contractor´s market, a few enquiries will provide the

necessary information.

For a new product/service however, a market survey may be useful, particularly when it is

offered to the end consumer. Such a survey can be time consuming and expensive, but it

should be seen as a promotion tool as much as a market survey tool. Objective:

To understand the motivations and limitations of the envisaged costumer group.

What it means (tasks and considerations):

From the product definition and key differentiator description done in Tool 6 prepare a brief

description of the project using key words on customer value and price worthiness.

Mention incentives if there are (like tax rebate provided for by Revenue Services on any

business that uses a percentage of Biofuels in their production facilities)

Prepare a questionnaire. Questions should be non-suggestive and result in clearly

distinguishable answers which can be easily evaluated. Multiple choice questions, yes/no

answers or numerical answers have the advantage that they can be statistically evaluated.

Make sure to ask questions that give answers on the following KEY issues (refer to Tool 7) : Price: Will the consumer accept the price you need for your offering?

Need: Will the consumer buy / pay for your product / service? If yes, how frequently?

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Getting it Right 44

Affordability: Can your consumer afford to pay, and on which terms (cash/credit) Competition: Where does the consumer get the product / service from at the moment?

If not at all, why not? If yes, why would they change loyalties and buy from you?

As a template, use the questionnaire provided as Tool 7 further below, adapt this if

necessary. You will also find there the example of a survey and the corresponding evaluation

done for a phone charge project in Namibia.

Select a market survey methodology. It is recommended that the survey is conducted on a

personal interview basis as opposed to telephone survey or sending out questionnaires as

‘flyers’. This means that the questionnaire acts as a guideline and a prompt for the

interviewer. An interviewer can explanation the product better and can react on questions or

inaccuracies. The quality of the survey however may also vary with the talent of the

interviewer.

Select the sample size i.e. the number of contacts to be interviewed. The sample should

represent the different income level groups in the potential market and the size should be in

proportion to the size of the potential market. Minimum sample size is about 30.

RE based products tend to small and focused markets, so a small number of focused and

well targeted face-to-face market interviews are likely to be appropriate in most cases.

Tool 8: Analyse Survey Results Immediately after the survey, the questionnaires have to be checked for completeness and

plausibility. Incongruent results have to be expelled, not modified. Numerical or multiple

choice answers can be evaluated statistically. Free formulations have to be analysed for

common denominators and trends.

The check-list provided as Tool 8 further below shall help as evaluation form. A carefully

drawn conclusion should answer who will need how much of the product under which terms.

Tool 9: Competitor Analysis In assessing the competitive environment, we have been looking at the technical competition

(e.g. using a solar drier or an electric stove) and we found out about competing products

(e.g. dried apricots and banana go well in the dried fruit market, dried vegetables access the

gastronomy business) Now we are looking at competing enterprises.

As long as a business is viable, there will be competition. This is true for established goods

and services where the RE proposal seeks to offer a competitive advantage (e.g. dried fruit).

Here, competition, market behaviour and market segments may well be known and can be

gauged.

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Getting it Right 45

But also for a new offering, competition will likely emerge and assuming who the likely

competitors will be and how they will operate is a necessary exercise (e.g. dried

homeopathic herbs).

Sometimes it will also be useful to look at the indirect competition, which may affect the

base of the proposed business (e.g. producers of direct juice compete for the same raw

material than apple chips driers)

Objective:

To understand what the competitors are offering, at what price and in what quantities.

Identify their market segment and market perspective, and the corresponding strategy.

What it means (tasks and considerations):

Identify existing or potential competitors. Don´t be satisfied with “there is nothing else out

there” unless you realize that there may be no or little market for what you are offering

Collect information material and observe their business presentation. Sort them in terms of

market penetration, sales volume and customer segment.

Find out about heir supply base, sales structure and price range

Talk to suppliers and customers about the company’s ability and image

Enter the information obtained using the check-list provided as Tool 9 further below. This

matrix serves to provide you with a picture of your competition and information about

competitors that may influence your business planning and modelling decisions as well as

valuable information as to how they price their services / goods, what their service levels are

and how their customers react to them.

Analyse those information, data and seek to learn where the strengths and successes of the

market are.

Finally, identify gaps and opportunities which your offering could fill and describe how you

would do that.

Tool 10: Market Assessment Evaluation Having done the market assessment work under Tools 6- 9 you know now more about the

business than anyone else and you have to communicate it – to customers, to business

partners and most of all to financiers. This is best done in brief abstracts with conclusive

results. Detailed supporting material can always be annexed.

For your own overview, the check-list provided as Tool 10 further below reviews the most

crucial parameters of the market research and allows you to gauge the strengths and

weaknesses of your offering. This tool allows you to consolidate the market study information

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Getting it Right 46

and to obtain a “snapshot” view of whether or not favourable market conditions exist for the

development and growth of your business.

In order to complement the one page market information Verify provided in the Excel-sheet

complete also the “market context” section provided there. Table 9 gives an example for the

market analyses given for an assumed apple drier business :

Market Context

Market Size & Potential naturally dried fruit are increasingly popular, domestic demand justifies the investment, international market survey may justify further expansion

Market Need, Risk

market is not short of dried fruit, may even reject if contamination happens. For producer drying is important for surplus harvest, which else will rot or go to juice. Risks: Cheap import, extended bad weather

Competitor DuPlessis with sun-drier is much cheaper, with electric stove still can produce cheaper

Competing Technology Electricity (subsidized)

Appropriateness of RET natural production and natural processing go together. "Sun-dried" gives better aroma, sells higher

Market Segment competition goes for bakery market, drier targets small package consumer market

Main Differentiator solar dries faster than open air, less risk, environmentally superior to electric

Sustainable Production incresed production might require chemical/radiative stabilization TABLE 9

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Getting it Right 47

GETTING IT RIGHT

GUIDELINES TO BUSINESS PLANNING & FEASIBILITY

11. Market Strategy From the conclusions drawn through the market assessment work, you can now develop a

strategy as to which market segment you target, at which pricing terms and under which

growth rate. Use Tool 11 provided further below to describe your market strategy in that way.

Market Strategy & Customer Analysis / Sales Plan

Compile and collate information obtained in the 3 steps outlined above

Define a market strategy

Define customer target groups and types

Assess average income levels of customer groups and payment reliability

Objective:

To define a marketing strategy and plan for business implementation, with clear goals and

targets.

What it means (tasks and considerations):

Using completed tools and with careful consideration to your competitor analysis and

market survey results, prioritise your approach so that you start your business tackling

the potentially most successful segments. For example, you may have established during

the competitor analysis that your competition is stronger in some areas than others. This

could mean that you sell into their weakest point first, establish your base and reputation

and then go and tackle them where they are stronger.

Redefine your product / service offering statement if your survey results indicate unclear

response. Your offering statement should be clear and make sense to those buying.

Determine your final pricing structure for the initial roll-out of your product / service.

Establish the growth areas and the potential thereof and assess the pricing strategy (e.g.

increase over time) for the first 3-year period of your business.

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Getting it Right 48

12. Cashflow forecast The ROI based viability assessment introduced in page Assess provided in the Excel-sheet

provides a simple yet powerful tool to establish the profitability of the proposed

product/service and to understand the influence of the basic business parameters.

The market assessment part in page Verify provided in the Excel-sheet describes the

competition and market environment, leading to the definition of your market position and

strategy.

Now, the page Cashflow provided in the Excel-sheet introduces the timeline and financing

aspects because your market strategy entails a growth pattern over time and the infusion of

financing to fuel that growth.

Example: The apple chip drier example led to the decision, to start the business instead with a large, expensive dryer capacity rather with a smaller, locally manufactured unit which does not give too much initial financial burden, and buy more driers later from the income earned. This way the competition of a cheap electric stove can be overcome.

The preparation of the cash flow sheet is fairly simple as it requires only to insert cost and

prices and a series of sales quantities over time. It also provides for the insertion of overhead

cost like salaries and rent over time. As time frame the detailed figures for the first twelve

months and the overall figures for the next two years are considered.

The overall cash inflow and cash outflow data, the operating result and finally the cash flow

are computed from these data.

For monitoring the success of your business, it is recommended to make an extra copy of

this page and insert the real business results as the company progresses. This way,

deviations can be identified early and remedied if necessary.

Financiers usually would want this cash flow analysis along with a profitability forecast and

an estimated operational balance sheet. For this reason, the page Cashflow provided in the

Excel-sheet computes also the data used for page Balance provided in the Excel-sheet

which will tell a financier how soundly based the business is.

The following pages show examples for a cash flow analysis and balance sheet.

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Getting it Right 49

Month-1 Month-2 Month-3 Month-4 Month-5 Month-6 Month-7 Month-8 Month-9 Month-10 Month-11 Month-12 TotalYear 1 Year 1 Year 1 Year 1 Year 1 Year 1 Year 1 Year 1 Year 1 Year 1 Year 1 Year 1 Year 1

Products SalesApplechips kg 20 20 30 40 80 70 50 40 40 40 40 50 520Bananachips kg 0 0 0 0 0 20 20 20 30 40 50 60 240Product 3 0 0 0 0 0 0 0 0 0 0 0 0 0

Cash InflowTurnover PriceApplechips 19,50 390 390 585 780 1.560 1.365 975 780 780 780 780 975 10.140Bananachips 22,00 0 0 0 0 0 440 440 440 660 880 1.100 1.320 5.280Product 3 0 0 0 0 0 0 0 0 0 0 0 0 0TOTAL Turnover 390 390 585 780 1.560 1.805 1.415 1.220 1.440 1.660 1.880 2.295 15.420TOTAL Cash Inflow 390 390 585 780 1.560 1.805 1.415 1.220 1.440 1.660 1.880 2.295 15.420

Cash OutflowMaterial CostApplechips 8,00 160 160 240 320 640 560 400 320 320 320 320 400 4.160Bananachips 10,00 0 0 0 0 0 200 200 200 300 400 500 600 2.400Product 3 0 0 0 0 0 0 0 0 0 0 0 0 0TOTAL Material 160 160 240 320 640 760 600 520 620 720 820 1.000 6.560Overhead Cost 1.000Staff A share 50 50 50 50 60 80 80 80 80 80 80 80 820Staff B 0Office share 10 10 10 10 10 10 10 10 10 10 10 10 120Communication 0 0 0 0 0 0 0 0 0 0 0 0 0Vehicle 0 0 0 0 0 0 0 0 0 0 0 0 0Marketing 5 5 5 5 5 5 5 5 5 5 5 5 60Investment 650 900 0 1.550Investment Lifespan 5 6TOTAL Overhead 715 65 65 65 75 995 95 95 95 95 95 95 2.550Capital costinterest, redemption 16% 21 21 21 21 21 21 21 21 21 21 21 21 250TOTAL capital 21 21 21 21 21 21 21 21 21 21 21 21 250TOTAL Cash Ouflow 896 246 326 406 736 1.776 716 636 736 836 936 1.116 9.360

Operating Result -506 144 259 374 824 29 699 584 704 824 944 1.179 6.060 /accumulated -506 -362 -102 272 1.096 1.125 1.824 2.408 3.113 3.937 4.881 6.060 6.060Capital input 600 600Cash Flow 94 238 498 872 1.696 1.725 2.424 3.008 3.713 4.537 5.481 6.660 6.660

Cash Flow Analysis

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Getting it Right 50

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Getting it Right 51

Profitability PreviewYear 1 Year 2 Year 3

15.420 17.470 18.3006.560 7.440 7.800

8.860 10.030 10.5000 0 0

820 900 1.0500 0 00 0 00 0 0

60 80 100120 200 20050 50 50

130 370 3700 0 0

1.180 1.600 1.7707.680 8.430 8.730

/accumulated 7680,2 16110,4 24840,6

marketingoffice

annual surplus/deficit

interestdepreciationother expensesTOTAL Expenses

personnel costshire chargescommunicationvehicle

SalesCost of SalesGross profitother operating income

BalanceYear 1Assets Liabilitiesfixed assets 1.420 shareholders equity 7.680current assets 6.660 liabilities 400Σ 8.080 Σ 8.080

Year 2Assets Liabilitiesfixed assets 2.250 shareholders equity 16.110current assets 14.060 liabilities 200Σ 16.310 Σ 16.310

Year 3Assets Liabilitiesfixed assets 1.880 shareholders equity 24.841current assets 22.961 liabilities 0Σ 24.841 Σ 24.841

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Getting it Right 52

Tool 6 Product / Service Analysis & Market Context Definition of product / service offering: What is it? Who will buy it?

List all competitors / competitive products / services. If none state if this is an advantage / disadvantage and why

Identify the key differentiators of your product / service & Why

If this is a new product / service, describe why you think the market wants / needs it

State the relevant aspects of the economic environment into which you will sell your product / service

Make a clear statement as to the market need for your product / service:

GETTING IT RIGHT

MARKET ASSESSMENT TOOLS

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Getting it Right 53

Tool 7 : SAMPLE MARKET SURVEY QUESTIONNAIRE

IMPORTANT: This may need to be adapted to the project specifics INSABA PROJECT TITLE: __________________________________________________

INTERVIEWEE: _______________________________________________

QUESTIONS Responses: Describe the project to your interviewee

Gauge your interviewees response / reaction to your business idea

A. Potential Users

Who in your organization / household will use this offering and why?

Who is the decision maker that will decide to spend money on this offering?

How frequently would you buy this product / service?

What are the issues that would stop you from buying this product / service?

B. Finance & Economics

What do you think this product / service is worth?

What value would you attach to the product / service? I.E. How important is this product to you and your household

Cost benefit: What is the financial / economic benefit of having this product / service?

What are the benefits for you in purchasing this product / service?

Do you already purchase this product / service from elsewhere? If yes, where?

What do you pay for it?

How would you prefer to pay for the product / service?

If a capital item, ask: How would you finance it? Do you think there are / should be alternative financing mechanisms available? For example?

How frequently would you buy this product / service? If a commodity, how much do you consume in a month?

What added value would you like to see in this product / service?

Would you buy my offering instead of the one you are buying? Why?

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Getting it Right 54

Tool 8 : Analysing Survey Results

Using the valid questionnaires and interview notes, evaluate by means of an analysis matrix like this:

Interviewee Location Date A:

Potential Users

B: Finance and Economics

C:

General comments

Area, access, socio-economic, energy situation

Key issues- Focus on income bracket, product awareness

Key issues- Focus on pricing, financing / affordability and value add issues

Key issues – focus on volumes, barriers and needs

State in which customer group

there is a market for your product

/ service and why

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Getting it Right 55

INSABA - Solar Cell Phone Charging January 2007 Questionnaire: Cell phone charge 1. Do you have a cell phone? YES NO 2. If you do have a cell phone, where do you charge it? at home at work at friend's shop 3. Do you pay for charging your cell phone? YES NO 4. How much do you pay for a charge? N$ 5. How long can you use your cell phone until the next charge? Time 6. How often do you need to re-charge during one week? once twice more often

Tool 8 : Example Survey and Evaluation

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Getting it Right 56

Tool 9 : Competitor Analysis Direct Competitor Market

penetration Price structure Sales volumes / month

List:

Indirect Competitor Market penetration

Price structure Sales volumes / month

List:

Gap Analysis: Given the above analysis, state where your product / service is / will be competitive

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Getting it Right 57

Tool 10 : Market Analysis Evaluation Rank each item on a scale of 5 – 0, where 5 is attractive and 0 means you have no answer to / knowledge on that item in relation to your business. Use the information and analysis obtained from completed market assessment tools.

The product/ service is competitive (differentiators)

There is a clear gap in the market

My offering is price competitive

Market linkages are in place (value chain)

Buyers afford the product / have accessible finance

There is sufficient volume of potential users

Barriers can be overcome

Growth potential in the market is positive

Market share is sustainable

Market risks and sensi-tivities can be mitigated

#10

#9

#8

#7

#6

#5

#4

#3

#2

#1

5 4 3 2 1 0

TOTALS

Page 58: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

Getting it Right 58

GETTING IT RIGHT

BUSINESS PLANNING AND FEASIBILITY TOOLS

Tool 11: Market Strategy

Market strategy statement /

mission statement

Pricing strategy: I am going to sell this product service for x in

year 1 and increase this year on year by?

Competitive advantage: I can compete effectively with other product

service providers because my offering has

the following distinguishing factors:

Market share or market segment I can take x% of this share from them over

the first 3 years of selling this product /

service because:

Growth Strategy: Based on the market survey results, I believe

I can sell x volumes in year 1. After x period, I

will be able to grow these sales volumes

because:

My sales volumes will increase from x to

y in the period commencing:

Do this exercise for the lifetime of the

investment cost. For example, if you are

running a SWH Laundromat and the cost of

the system is 5000 USD and lasts for 5 years,

then sales projections and a growth strategy

should be done for a 15 year period

Page 59: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

59

The INSABA project introduces a multi-faceted paradigm shift in

the field of RE application:

By emphasizing the productive use it requires commercially viable

projects which have qualities dramatically different from RE

projects implemented before:

it bases decisions on economic results

It requires to work with verifiable market data where before

the market was considered in formation or given

It focuses on entrepreneurs

It asks project partners to become advisers and not subsidy

brokers

The tool described above was developed by INSABA as an in-

dispensable instrument to introduce this shift, because for the work-

sheets the input needs to be quantitative instead of qualitative,

data have to be transparent and verifiable, and decisions are based

on replicable and non-negotiable results. Furthermore, proponents

are required to an active dialogue with practitioners in the

field and in the market, with technology suppliers and with

financiers.

For this reason the tool grew during the project period being

applied to different project cases and variations. It was used by

the SCs to evaluate a number of their project ideas, and a selection

of those examples are included in the excel-sheet [Tool-

Examples.xls]

For a better understanding of what different ideas were developed

in the different countries, in the following pages some examples

will be elaborated, showing for each country one business started/

running and one interesting business idea/perspective.

Tool application and examplesby SCs, compiled by H.W. Böhnke

Page 60: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

60

Operating Business: Solar vegetable driers

As a classical application of productive RE use, the Zambian SC

CEEEZ (Centre for Energy, Environment and Engineering Zambia)

presented solar vegetable driers which have been assessed with the

INSABA-tools and implemented with financing from AREED.

In Zambia, dried vegetables and various other dried food are very

popular and find a steady market. Several solar drying enterprises

are existing, manufacturing capacity for basic dryer models is

available and the University of Zambia is actively supporting the

technology.

Short description of the enterprise

The entrepreneur SYLVA FOOD SOLUTIONS LIMITED appears

a capable operator with a good marketing concept and a solid

financial background. It was successful in obtaining a loan from

AREED for the creation of their solar drier business. From the

loaned 110.000$ the solar dryers (9 large, 27 small) cost 27.000$.

Targeted is a sale increase from 40 t/year, which is 30% of the

market, to 100 tons.

These solar dryers are part of an entire value chain for dried

vegetables and fruits. Based on a network of farmers in several

provinces of the country, Sylva Food introduces solar dryers in

order to increase the quality and quantity of their products. Very

interesting is the contracting model, where farmers pay for the

dryers by delivering dried vegetables.

The dryers give the advantage of:

Better quality of the product (shorter drying process), thus

giving access to supermarkets and even exporting

Better hygiene (no insects, no dust etc.)

Delivering of larger standardized quantities thus becoming a

partner for regional or national supermarket chains

Sylva Foods also conducted several training courses with the

farmers about hygiene, marketing of products (size, quality and

quantity) to have sufficient raw material. The solar dryers (either

bought by the farmers or leased from Silva Foods) are used during

8 months of the year by the farmers to dry all kind of vegetable,

fruit and even meat and fish. The dried products are collected by

Silva Foods in order to be packed and sold to local supermarkets

and exported to the UK and Australia.

This value chain is accompanied by cooking books featuring dried

vegetables. Silva Foods is trying to establish a long lasting business

relationship with the farmers, maybe this is also an important part

of this success story.

••

AssessmentTechnically, Sylva is using a tunnel dryer made of welded steel with

a plastic roll cover. The model shown has a collector area for pre-

heating, but no fan to enhance air-flow. Some models have an

electric coil for pre-heating during rainy days, but experiences were

not encouraging. The active drying area is 2 m2, cost typically

400 $.

Computing the production at 15 kg/day for 21 days per month and

an average 8 months of operation (less rainy season, repairs,

material shortage), it processes 2.520 kg raw material per year. A

drying ratio to 85% dry material in the processed product means

that 7,7 kg of raw material is required to produce one kg of dried

fruit. So 2.520 kg of will lead to a production of 327 kg of dried

goods.

For the market value of dried goods CEEEZ gives the selling prices,

for example of sweet potatoes to 4,80 $/kg and cost 3,43 $. The

sensitivity on these values is extraordinary (vz left), so they should

receive high attention. Additional costs are for the electric heater

and scheduled repairs. Entering these data in the INSABA pre-

assessment computation tool (INSABA_ZAM.xls/dry) produces a

ROI of 54%

Assessing driers must take into consideration:

Many different crops are dried in one solar dryer, so with

season the output may change

Quantity per drying cycle differs with crops, and supply of

fresh material needs to match dryer capacity

Drying process differs from one day (vegetable leaves during

sunny season) to several days (potato or mango during cloudy

season)

The ratio of raw material to dry material differs and is a

quality factor

••

Sensitivity Analysis

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

30%

40%

50%

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percentage change of parameter

per

cen

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OI

Capital Investment

Investment Lifespan

Units/annum

Price/unit

Variable cost of sale/unit

Cost of energy/unit

total fixed costs

Sensitivity Analysis

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

30%

40%

50%

-20% -10% 0% 10% 20%

percentage change of parameter

per

cen

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ang

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Capital Investment

Investment Lifespan

Units/annum

Price/unit

Variable cost of sale/unit

Cost of energy/unit

total fixed costs

Zambia

Page 61: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

61

Prices of raw material and dried products vary considerably

The effort of preparation of raw material varies from cleaning

and chopping of fruit to steam-bleaching for vegetables

••

Calculation of ROI (all figures are in US$ at a rate of 1US$=4000 ZAM-Kwacha)

Single solar

dryerDetermination of parameters

Entire Sylva loan AREED

Investment Capital 400 drier investment 110.000

Investment Lifespan 6 Estimated lifespan in years including transport 10

Production 327 kg dried product annually, considering harvest,

rainfall396.000

Price/unit 4,80 market price of 1,2$ per 250 g of dried goods 1,32

Revenue 1.571 Revenue US$ 522.720

Variable cost/unit 3,43

7,7 kg of raw material will produce 1 kg dried

fruits, thus raw material costs will be 7,7 *1000

ZMK plus preparing (cleaning,chopping) of

7.7 kg

0,80

Cost of energy/unit 0,41 electrical heating 4 h per 1,95 kg daily with 2kW

@ 10 $ct/kWh

Total fixed costs 33 annual repair costs during livespan 131.000

Amortization/unit: 0,20A solar dryer costing 1,6 Mio ZMK with 6 years

lifetime produces 327 kg dried fruits for an

average of 8 months yearly. Sales price is

19.200 ZMK*kg, requiring 7.7 kg fresh fruit at

1.000 ZMK/kg purchase price plus processing.

Repairs need 200 US$ in 6 years.

ROI is ok but sensitivity is high on the cost /

purchase price relation, which needs to be

verified cautiously.

0,03

Direct costs/unit: 4,04 0,83

Gross Margin/unit 0,76 0,49

Fixed costs/unit 0,10 0,33

Total costs 4,14 1,16

Net Margin 214,61 63920,00

ROI 54 % 58 %

Payback period years 1,42 1,47

Boosting the drying process with electric heater or charcoal

stove may be required to avoid the goods rotting during rainy

days, but it reduces efficiency and sustainable production.

Page 62: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

62

In their final report, CEEEZ uses the overall investment of

110.000$ and bases the evaluation on cost/selling prices of 250 g

packages (0,8/1,32$) and a production of 396.000 packages

annually. This arrives at a similar ROI of 58%. Not so clear is the

statement “the solar drier has an input capacity of 10–15kg of fresh

vegetables per batch and an output of 5–6kg of dried vegetables.

The drying period is one and half hours per batch and three

batches per day” which is rather improbable and suggests a review

of their figures.

ConclusionSylva uses the investment to expand the supply base and uses the

driers to tie farmers into their network because the supply chain

is the critical element in Sylva s business.

This contracting model describes a very interesting approach to

disseminate RE-applications to a farming community who

otherwise would not enter the financial or entrepreneurial risk to

invest in a new technology.

Business Perspective: Telecenters

Another very interesting approach to productive RE use, is

introducing telecom services in the unelectrified countryside.

Already an omnipresent service in the urban areas, phone booths,

call services and internet shops meet a steady demand for

communication which is not yet adequately served in rural areas.

Besides a strong business aspect this offers a good potential to

have rural folks participate and contribute in today s information

society.

DescriptionThe Telecenter proposal of CEEEZ is based on the use of 5

computers and provides services for internet, telephone, faxing

and copying. Electricity for the center is generated by solar panels

with battery backup.

AssessmentThis proposal is special because it combines several income

streams: services for internet, telephone, faxing and copying. The

INSABA-tool can be used to look at the overall business as well as

to look at the separate streams, where it is important to compare

only related cost and income. For demonstration, first the internet

and telephone part will be evaluated as a whole, then the viability

of the internet and phone component is regarded separately.

One major improvement of the SC was to introduce mini-com-

puters which are less expensive and more energy saving as usual

PC systems. This way, the PV power system could be downsized

from 1729 Wp to 267 Wp and the total investment from 27.518$ to

9.993$.

Page 63: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

63

Internet+Phone Determination of parameters Internet Phone

Investment Capital 9.993 Total cost of equipment with PV

system 9.673 1.276

Investment Lifespan 3 Estimated average equipment lifetime 3 3

Production 300 working days per year 300 300 Price /unit 67,5 daily revenue 37,5 30,0 Revenue 20.250 US$ income per year 11.250 9.000 Variable cost /unit 0,00 No variable costs 0,00 0,00

Total fixed costs 7.080 Provider flat rate, rent, insurance, maintenance, replacements, salaries 7.080 7.080

Amortization /unit 11,10 10,75 1,42

Direct costs /unit 11,10 10,75 1,42

Gross margin /unit 56,40 26,75 28,58

Fixed costs /unit 23,60 23,60 23,60

Total costs 34,70 34,35 25,02 Net Margin 9839 946 1495

ROI 98% 10% 117%

Payback period 0,76

A phone shop in an unelectrified town offers internet and phone call services. It is powered by a PV array. Line access from provider is on a 300$ flat rate basis. 2 staff are employed. The internet services are provided by 5 laptop-PCs which use little energy and minimum batteries, but still require a 300 Wp array. At 5 h/d usage and 2,5 Cents/min they earn 37,5 $/d The call services from 2 phones use very little power. At 2 h/d usage and 12,5 Cents/min they earn 30 $/d Only the phone stream is viable 2,32 0,66

With fixed cost of 7.080 annually (mostly from salary and

broadband provider flat-rate) and a daily income of 37,5 $ for the

internet and 30 $ for phones (based on market price) the combined

business reaches an attractive 98% ROI.

Stream hrs/day Usage Price/min Income/day

5 internet PC 10 50% 0,025 37,5 $

2 telephones 10 20% 0,125 30 $

For internet services alone, most of the power requirements

remain, so the investment is only reduced to 9.673 $ while the

income is only 37,5 $ per day. This results in a weak 10% ROI.

For phone services alone, power requirements are substantially

less, so the investment is down to 1.276 $ while the income is 30 $

per day. The resulting ROI of 117% this way becomes much more

attractive than the overall business design.

ConclusionThe case shows that for a business with several streams it might

be worthwhile to evaluate the individual streams separately in

order to avoid cross-subsidization. The PV supply is less costly than

e.g. a generator set and it offers a new quality of service. The

PV-telecenter is a valid and attractive business proposal, yet in

implementing it would be prudent to start with the profitable

phone business and consider the internet service part later.

The SCs suggestion to raise the internet price from 2,5 to 4 Cent/

min is risky in an establishing phase. The entrepreneur might

however offer value added services like computer school, informa-

tion mining or internet trading. Such telecenters along with

packages of training content are also very suitable for franchising

packages.

Page 64: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

64

Operating Business: Cell-Phone Charger

This novel service is based on the observation that the use of cell

phones is growing exponentially also in un-electrified areas.

Charging such a phone is a service for which users are willing and

able to pay and since a customer has to go twice to that service

station he might also make use of other services offered there.

ShortdescriptionoftheenterpriseMr Venasius Amukwa is resident in Havana, one of Windhoek’s

unelectrified informal settlement areas and operates a small shop

selling basic commodities. Mr. Robert Schultz is an IA to INSABA

who installed the initial prototype system and provided the fund-

ing while Mr. Amukwa operates the business which is now paid

back by sharing the income.

The INSABA project, provided the necessary inputs to conduct a

market assessment. The INSABA project had compiled a market

assessment and feasibility tool kit specifically for such business ven-

tures and has provided training in the use of the tool. This was an

opportunity to test the INSABA toolkit in the field and compare the

results for subsequent implementation. Based on the market assess-

ment, Mr Schultz and Mr Amukwa submitted an application to the

Sam Nujoma Innovative Entrepreneur Awards 2006 under the

Bright Idea category and was awarded an amount of N$ 25,000

AssessmentTechnically, the cell phone charging system is a PV system for basic

lighting and radio which in addition is provided with a charger for

up to 10 cell phone batteries. As these batteries do not need much

energy, the system can be small and the investment of about 625 €

renders it more competitive than e.g. a small generator set.

During the charging process of about one day the phones are kept

in lockers because safekeeping of the precious phones is an issue.

Here, a known person in the neighbourhood will also have an

advantage to a grid based shop further away.

Namibia

Calculation of ROI (all figures in NAM$ at a rate of 1€ = 12 NAM$)

CP-Charger Determination of parameters

Investment Capital 5.000 PV system with charger for 20 cell phones

Lifetime 10 System life time

Production 893 average annual customers required

Price/unit 4,0 current market price

Revenue 3.571 NAM$

Variable cost/unit 1,20 Other indirect costs

Cost of energy/unit No other energy

Total fixed costs 500 Handling, display, rent, insurance, maintenance, salaries,

battery replacement

Amortization/unit: 0,56

The small home size PV system for basic lighting and radio is

provided with a charger for up to 20 CP batteries.It can pay for itself

when ROI of 30% is achieved which requires 893 pay charges per

year. Initial test operation had 157 charges in 70 days (at max 8 daily)

which is 818 yearly

Direct costs/unit: 1,76

Gross Margin/unit 2,24

Fixed costs/unit 0,56

Total costs/unit 2,32

Net Margin 1500

ROI-Value 30%

Payback period years 2,50

Page 65: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

65

Sensitivity Analysis

-60%

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0%

20%

40%

60%

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percentage change of parameter

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cen

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ang

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Capital Investment

Investment Lifespan

Units/annum

Price/unit

Variable cost ofsale/unit

Cost of energy/unit

total fixed costs

The market study in the area showed that people are paying around

4 N$ for charging every 4 days. It over-estimated the market size

though as instead of 3000 expected charges per year the initial

frequency was 818 (157 in 70 days).

The system evaluation indicates that in order to achieve a ROI of

30% per year 893 pay charges would be required, which seems a

realistic assumption. The sensitivity looks solid, with the charging

cost the most sensitive factor

ConclusionThe charging business certainly cannot provide a livelihood, but

it is productive and can pay for the investment, while offering

additional amenities like lighting and radio. In fact, this is the first

formal approach to recover the cost of a solar home system by

sub-selling its energy.

In all system design it is important to match the size to the expected

turnover in a rural neighbourhood, but the system is modular and

can start with as little as a single phone charger. The SC is so

enthusiastic to consider each such PV installation with a CP

(pay)charger attached as a business and accounts for at least 20 of

such applications running.

Business Perspective: Farm conversion

The conversion of the power supply in farms more and more

becomes a very strong perspective of RE application. Remote elec-

tricity is increasingly unreliable and fuel prices for generators are

constantly rising (the SC in Namibia reports more than 75% in

two years) so RE power supply is both creating operative security

and economic advantage.

DescriptionTechnically, the RE system is added to the existing power supply

in a hybrid way and targets to gradually phase out the conventional

energy. The farmhouse´s electricity supply receives a retrofit

package with solar panels, backup batteries and inverter to cover

most of the daily load for household and refrigeration. Some water

pumps for irrigation and watering can easily be converted from

diesel drive to electric motor which can be powered by PV panels.

Overall, the RE package can take over up to 90% of the farm s

electricity demand.

AssessmentThe Namibian SC assessed the cost for three supply alternatives,

namely solar, diesel and grid producing the same energy at a tar-

geted value of 5 N$/kWh. The solar hybrid solution comes out best

as the diesel supply has high operating cost and the grid connec-

tion high initial investment. Although the figures are not elabo-

rated it appears a realistic assumption that the RE package can over

time pay for itself by avoiding e.g. diesel cost.

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66

Calculation of ROI (all figures are in N$ at a rate of 1€ =12 N$)

Solar Hybrid

System

Existing Diesel

generator

Connection to

the national grid Determination of parameters

Investment Capital 120.000 30.000 180.000 Initial Cost of supply option

Lifetime 20 10 20 Lifetime before replacement

Production 4.015 4.015 4.015 kWh units required and produced

Price/unit 5,00 5,00 5,00 The price aim per kWh

Revenue 20.075 20.075 20.075 N$ value per year (at price aim)

Variable cost/unit 0,30 3,00 0,60 Variable cost per unit

(Fuel/Fuel/kWh units)

Cost of energy/unit 0,50 1,00 0,00 Maintenance and battery cost per kWh

Total fixed costs 0 0 18.000 Basic fee grid/Year

Amortization/unit: 1,49 0,75 2,24 The PV energy system shows a clear

advantage over the use of Diesel

which will increase in future since fuel

and maintenance cost follow a rising

trend. A grid connection for this

comparatively low energy use would

result in a loss for the farmer as well

as for the electricity provider; this even

at a low kWh unit price.

Direct costs/unit: 2,29 4,75 2,84

Gross Margin/unit 2,71 0,25 2,16

Fixed costs/unit 0,00 0,00 4,48

Total costs 2,29 4,75 7,32

Net Margin 10863 1015 -9334

ROI 9% 3% -5%

Payback period years 7,12 7,47 -538,92

ConclusionFarm power conversion is not introducing new goods or service

for productive use as the value addition lies in the avoided energy

expense, but it has a strong and viable potential in the productive

sector. It familiarizes with RE use and creates a wider experience

and service base for new productive applications like lifestock

watering, coldstorage or hydroponic farming.

At the beginning of a conversion process always an energy audit

is recommended, as saved energy is the cheapest energy. By using

energy saving refrigeration, lighting, and solar water heating much

of the household s energy demand can be lowered. The energy

adviser s planning tools allow for optimizing the relation of RE to

the conventional component in an hybrid system, and most of all

the farm is the role model for energy use and handling in the

surrounding villages.

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67

Operating Business: Mobile Photoshop

Inspired by the example of a PV operated barber shop which is

successfully operating near an urban Gaborone mall for some 9

years, INSABA Botswana set out for similar concepts and described

a number of business models (e.g. juicer, payphone, haircut) which

are mobile, innovative and can even operate in urban centers. Just

recently, the mobile PhotoShop started operation.

ShortdescriptionoftheenterpriseYoung entrepreneur Arnold Tshwaranang Moleofi already owns a

car wash and now operates the mobile photo shop at a bus termi-

nal in Gaborone.

Equipped with a PV system to operate digital camera, printer/

copier/scanner and laminator, he offers on-the-spot photo, print-

ing, copying and laminating service. The PV system is loaned by

the supplier SIB who is an IA to INSABA.

AssessmentModern digital image processing made this business possible,

eliminating the need for a computer and lowering the energy

demand to the capacity of a mobile PV system. This compactness

also allows the operator to omit the rent of a studio and rather do

business wherever clients assemble. These are the major business

advantages. The economic evaluation shows that in order to achieve

a basic 30% ROI there has to be an annual 2329 photos per year.

Following a market survey undertaken by the owner it appears that

producing 10 photos per day (3000/a) with an average selling price

of P15 per photo is achievable. Assessing technical alternatives, the

option of grid-charging the batteries was computed and found less

favourable, because the charging cost is higher than the PV invest-

ment. This may change for higher turnover but will give the new

business a head-start.

Botswana

Calculation of ROI (all figures in BWP at a rate of 1€ = 10 BWP)

PhotoShop Determination of parameters Grid-PhotoShop

Investment Capital 8.938,85 PV system, photo equipment, inventory, advertising 5.279,00

Lifetime 5 System life time 5

Production 2.329 photos per year 2.329

Price/unit 15,00 average price per photo 15,00

Revenue 34.935 BWP 34.935

Variable cost/unit 7,20 average cost per photo 7,20

Cost of energy/unit No other energy 1,00

Total fixed costs 13.700 insurance, storage rent, salary 13.700

Amortization/unit: 0,77 The higher ROI is caused by the reduced cost of charging

the battery. Although the cost of the solar technology is

much higher compared to the recurrent cost of charging

the battery it turns out more profitable at small turn-over.

Plus it should be noted that charging the battery is very

cumbersome since the battery has to be dropped off in

the evening and collected in the morning. If not, two

batteries are required. Also there are few places where

batteries can be charged and transportation costs will be

high and there is an opportunity cost associated with the

time that it takes to charge the batteries.

0,45

Direct costs/unit: 7,97 8,65

Gross Margin/unit 7,03 6,35

Fixed costs/unit 5,88 5,88

Total costs/unit 13,85 14,54

Net Margin 2678 1081

ROI-Value 30% 20%

Payback period

years2,00 2,47

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68

ConclusionThe photo-shop example represents a new business generation,

which offers quality, delivers immediately, and moves where the

clients are. If run in a professional manner and with branded uni-

form it has the potential to develop into a veritable franchise, which

simplifies marketing and financing.

Business Perspective: PV irrigation

Often, INSABA has been approached by farmers to suggest a

profitable way of PV irrigation. Farmers are very well aware that

water and pumping power will within short become a rare

commodity which will affect their livelihood. Often however, the

options were negative when water was squandered in surface

irrigation, was needed only a few months, when fields were

scattered, or produce would not find an attractive market.

INSABA Botswana then was happy to find a vegetable farm

operating profitably with advanced techniques like drip-irrigation,

net-houses and covered fields using hydroponics. SIB the batswana

IA researched valuable data which now help farmers in similar

settings to decide on an appropriate RE support.

DescriptionAmong the advanced techniques described, drip-irrigation re-

quires less skill and will see the widest distribution. Water and

liquid fertilizer are fed through a perforated tube system directly

to the roots, thus minimizing water loss. The system requires a

storage tank (either a high tank or a basin with booster pumps)

and the borehole-pumps for groundwater conveyance.

The vegetable farm named “Khoda Agencies” is located on the out-

skirts of Otse (55km from Gaborone) and is connected to the grid.

So INSABA not only looked at the economics of PV irrigation but

at the option of a remote farm to be connected to an extended grid.

The total system investment cost are given in this table:

Investment cost Irrigation pump system (BWP) PV Grid

Cost of equipping the borehole and irrigation system per hectare 88.714 88.714

Drilling of the borehole and pump 49.120 49.120

Cold room, office and office equipment 14.250 14.250

Storage tank. Double size (370 cbm) for PV pumping to cover for cloudy days. 42.500 21.250

Small truck 200.000 200.000

Cost of solar PV array for pump with 50 m head, 90m3/day at P35/Wp

For grid option: Line extension cost 8000 BWP per km e.g. 16km=128.000

121.092 128.000

Total 515.676 501.334

AssessmentThe economic assessment is based on a one hectare field with drip-

irrigated cabbage. The evaluation shows that the PV-driven irriga-

tion system reaches 42% ROI and would run viably. The existing

grid supply however allows for 60% ROI, because the PV genera-

tor is omitted and the water tank can be smaller. The value addi-

tion of the PV system can only come from the saved electricity cost

and the connection cost to the grid. Doubling the electricity cost

reduces the grid-ROI merely to 59%. If a power line has to be built

to a remote farm, the ROI breaks even at a distance of 16 km.

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Calculation of ROI (all figures in BWP at a rate of 1€ = 10 BWP)

PV-Pump Determination of parameters Grid-Pump

Investment Capital 515.676(PV system / grid extension), drilling, tank, irrigation

system,coldstore, vehicle501.334

Lifetime 9 average equipment life time 9

Production 224.000 Average kg cabbages per year (20% production losses) 224.000

Price/unit 1,62 Average price of cabbage per kg 1,62

Revenue 362.880 BWP 362.880

Variable cost/unit 0,29 seedlings, fertilizer, pesticide, transport 0,29

Cost of energy/unit electricity cost 0,032

Total fixed costs 23.700 wages, ploughing, insurance 23.700

Amortization/unit: 0,26 The PV-driven irrigation system reaches 42% ROI and

would run viably. The existing grid supply however allows

for 60% ROI, because the PV generator is omitted and the

water tank is smaller. The value addition of the PV system

can only come from the saved electricity cost and the

connection cost to the grid: Doubling the electricity cost

reduces the grid-ROI merely to 59%. If a power line has to

be built to a remote farm, the ROI breaks even at a

distance of 16 km.

0,25

Direct costs/unit: 0,55 0,57

Gross Margin/unit 1,07 1,05

Fixed costs/unit 0,11 0,11

Total costs/unit 0,65 0,68

Net Margin 216923 211348

ROI-Value 42% 42%

Payback period years 1,88 1,88

ConclusionFarming with a water and energy saving drip-irrigation system

offers a productive and profitable enterprise, as long as no other

power supply is available. A grid connection is the better alternative,

even if electricity prices double. An unreliable power supply may

change this assessment. If the grid needs to be extended to a farm,

the cost breaks at 16 km in favour of the PV system.

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70

Operating Business: Eco-Lodge

With eco-tourism becoming a strong issue particularly among the

game lodges in southern Africa, lodge operators increasingly seek

to offer their guests the quiet and sustainable services of RE

applications such as solar water heaters and PV electricity. The

INSABA SC in South Africa exerted much assistance through

INSABA in advising such a lodge to this end.

ShortdescriptionThe new Kazuko game lodge in Eastern Cape decided for a hybrid

solution: Renewable energy used for specific purposes such as

water heating and lighting, with gas for cooking and diesel

generators as backup supply. Solar photovoltaic panels have been

installed for lighting and solar water heaters in each chalet for

water heating. Air conditioners run on diesel generation capacity.

As no further data on the economics are available, an example from

Namibia is used, which was described by the Namibian SC:

The Grootberg Safari Lodge receives a PV upgrade package for N$

800.000 to reduce the diesel operation to under 10%. Targeting

an electricity value of N$ 6 the higher investment cost is offset by

saving diesel fuel and battery capacity, so the ROI comparison is

in favour of the hybrid package.

South Africa

Calculation of ROI (all figures are in N$ at a rate of 1€ =12 N$)

Solar electric

system

Diesel Genset

AlternativeDescription of Alternative

Investment Capital 800.000 250.000 Run Diesel Genset with Inverter System

Lifetime 20 15 Lifetime Diesel engine with overhauls

Production 16.425 16.425 45 kWh energy required per day

Price/unit 6 6,00 calculated price within production chain

Revenue 98.550 98.550 N$ (on par with Rand), per year

Variable cost/unit 0,0 4,0 Cost per 0.33 liter of Diesel fuel per kWh

Cost of energy/unit 0,2 0,3 Battery Storage cost per kWh, more energy through

batteries with Diesel option

Total fixed costs 4.380 7.865 Maint. Cost per running hour (24/7 Solar vs 4/7

Diesel) Diesel N$ 2/hour , Inverter N$ 0.5/hour

Amortization/unit: 2,44 1,01

The PV energy system shows a clear advantage

which will increase in future since fuel and

maintenance cost follow a rising trend

Direct costs/unit: 2,64 5,31

Gross Margin/unit 3,36 0,69

Fixed costs/unit 0,27 0,48

Total costs 2,90 5,79

Net Margin 50885 3391

ROI 6% 1%

Payback period years 8,80 12,46

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71

The analysis for the hybrid package looks stable, with the in-

vestment showing the highest sensitivity, next to the anticipated

energy price.

The analysis for the diesel system shows an extreme sensitivity to

the anticipated energy price and to the variable cost (i. e. fuel price)

Thus with rising fuel price and maintenance cost the use of Solar

is rapidly becoming the better option.

Sensitivity Analysis

-800%

-600%

-400%

-200%

0%

200%

400%

600%

800%

-20% -10% 0% 10% 20%

percentage change of parameter

per

cen

tag

e ch

ang

e o

f R

OI

Capital Investment

Investment Lifespan

Units/annum

Price/unit

Variable cost of sale/unit

Cost of energy/unit

total fixed costs

Sensitivity Analysis

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

30%

40%

50%

-20% -10% 0% 10% 20%

percentage change of parameter

per

cen

tag

e ch

ang

e o

f R

OI

Capital Investment

Investment Lifespan

Units/annum

Price/unit

Variable cost of sale/unit

Cost of energy/unit

total fixed costs

Business Perspective: Laundromat

Laundry services is a popular SME business in Africa. It requires

little investment but hard work and faces strong competition in

particular in urban settings with machine laundry outfits.

ShortdescriptionoftheenterpriseEntrepreneur Lulama Mqikela had saved over years ZAR 10,000

to invest in starting this business in the poor, densely populated

peri-urban area of Khayelitsha near Cape Town. The area is

electrified, so she planned to buy a used washing machine. The

INSABA SC suggested to install a solar water heater in order to

save the electricity for heating water.

AssessmentTechnically, a small SWH of 2 sqm can produce 150 liters of hot

water per day (weather permitting) which feeds the washing machine.

At a cost of ZAR 16.700 the RE value addition lies in the electricity

saved which is 5,3 kWh for 150 Ltr. heated 30 K. At ZAR 2,5/kWh

the saving is ZAR 4704 yearly and results in a slim ROI of 18%.

The SC chose a different approach, computing the full enterprise

cost to ZAR 22.700 and the income to ZAR 15 per washing. In

order to reach an ROI of 30%, 6900 washes per year have to be

reached, which appears hard because even at 8 washes per day,

6 days per week for 48 weeks only 2304 washes would be done.

1

Solar Water Heater for Tourist Lodge Business Proposal

Business DescriptionSolar Water Heater (SWH) for tourist lodge

ProponentThe Khutse Kalahari Lodge has been in operation since 2003. The Lodge is run by a managerat location. It is also assisted by business partners located in Gaborone and overseas.

LocationThe Khutse Kalahari Lodge is situated 10 km from the eastern gate of the Khutse GameReserve, 220 kms north-west of Gaborone, and is the final frontier before one enters therenowned Central Kalahari Desert and Central Kalahari Game Reserve.

Business FactorsThe Khutse Kalahari Lodge is strategically located outside the Khutse Game Reserve. The lodgeconsists of 12 individual guest houses with double bed, toilet and shower, and a common areawith office, bar, kitchen, restaurant and conference facilities. There are supporting buildings suchas laundry, workshop and staff houses.

Although the solar water heater systems have only been in operation for less than 4 years, aninvestment decision has to be made to replace the SWH systems or, alternatively use the dieselgenerator for heating water.

A diesel generator with engine provides power for large loads and simultaneously chargesbatteries that power smaller loads when the generator is not running. Three groups of solar waterheaters take care of the hot water requirement of the lodge.

Draft: 6 August 2007

Bar and restaurantGuest houses

1

Solar Water Heater for Tourist Lodge Business Proposal

Business DescriptionSolar Water Heater (SWH) for tourist lodge

ProponentThe Khutse Kalahari Lodge has been in operation since 2003. The Lodge is run by a managerat location. It is also assisted by business partners located in Gaborone and overseas.

LocationThe Khutse Kalahari Lodge is situated 10 km from the eastern gate of the Khutse GameReserve, 220 kms north-west of Gaborone, and is the final frontier before one enters therenowned Central Kalahari Desert and Central Kalahari Game Reserve.

Business FactorsThe Khutse Kalahari Lodge is strategically located outside the Khutse Game Reserve. The lodgeconsists of 12 individual guest houses with double bed, toilet and shower, and a common areawith office, bar, kitchen, restaurant and conference facilities. There are supporting buildings suchas laundry, workshop and staff houses.

Although the solar water heater systems have only been in operation for less than 4 years, aninvestment decision has to be made to replace the SWH systems or, alternatively use the dieselgenerator for heating water.

A diesel generator with engine provides power for large loads and simultaneously chargesbatteries that power smaller loads when the generator is not running. Three groups of solar waterheaters take care of the hot water requirement of the lodge.

Draft: 6 August 2007

Bar and restaurantGuest houses

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Calculation of ROI (all figures are in ZAR at a rate of 1€ =12 ZAR) SWH-Esave SWH-Laundry Determination of parameters

Investment Capital 16700 22700computed for 150 ltr/day plus washing machines, irons

and miscellaneous equipment

Lifetime 10 10 Life of collector and washing machines

Production 355 6900Based on 8 washes per day, 6 days per week for 48

weeks plus periphery services

Price/unit 13,25 15,00Average price per unit – basic services (where 80% of

the market is basic)

Revenue 4.704 103.500 ZAR

Variable cost/unit 11,5

Cost of energy/unit No other energy

Total fixed costs 15.000 rental, salary

Amortization/unit: 4,70 0,33 Laundry services:

Assuming that no extra charge can be had for “solar

laundering”, and that electricity is available for running

the washing machine, the value of solar is in the saving

of electricity for the heating part. Heating 150 l 30°

takes 5,3 kWh at 2,5 R/kWh=13,25 R

A SWH for 150 l/d can be computed to some 2 m²

costing 16.700R and at 355 working days per year, this

can save 4704R and give a slim ROI of 18%

Direct costs/unit: 4,70 11,83

Gross Margin/unit 8,55 3,17

Fixed costs/unit 0,00 2,17

Total costs 4,70 14,00

Net Margin 3034 6880

ROI 18% 30%

Payback period years 3,55 2,48

ConclusionThe entrepreneur decided to start the business without the solar

heater which appears wise because now Eskom are in the process

of launching their Solar Water Heating subsidy scheme which

would give her most probably better economics to upgrade her

business with renewable energy.

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Dissemination

The INSABA project was in the very favourable position to test its

structural concept in different countries of a region against a back-

ground of different resources and economics.

Interestingly, the advanced economic background in some

countries appeared to reduce interest in productive RE use. Users

and suppliers rather, call for subsidy and government support. It

was a positive development to see that change was possible in

thinking and in accepting a different approach and responsibility

and to notice that realized businesses received a very positive

resonance which has now altered the way users and government

regard RE.

To establish an IA network or engage interdisciplinary advisers

able to identify new applications and potential producers of

marketable goods and services and being able to advice on an

economic use of renewable energy for productive purposes remains

a challenge. Proper payment for the advice has to be calculated. It

also may remain difficult for SCs to train IAs in productive RE

assessment without support from experienced partners from the

north.

There is reason to see suppliers handle the INSABA project

dissemination more easily, i.e. for their orientation towards

solutions. They are aware that additional demand for RES comes

from producers of new goods and services, using renewable

energies for the production or from fuel change within ongoing

production.

All entrepreneurs need basic data to decide timely on the best of

several solutions. Therefore both, SME-SP as well as SME-GS.

will benefit from market assessment, feasibility study, sensitivity

analysis, business plan as well as best knowledge on renewable

energy applications in a successful implementation of the

INSABA-idea.

Concluding recommendationFinancing

During the project conduct it was often discussed whether INSABA

with a lending window of its own would inspire more interest from

SCs and SME. In order to find out whether there was such necessity,

INSABA looked into financing instruments available to SMEs in

the various countries and in particular commissioned financing

studies for Botswana and Namibia. It was found that financing

was no strong barrier as sufficient lending options were available,

although not always ideally suited for novel RE applications. Still,

all proposals with a convincing viability could be financed, smaller

investment directly from the supplier, larger investment like solar

driers from the AREED window. Only proposals with weak or

non-existing economics were found to demand preferential or

grant funding. The same applied when the proponent had

limited business record, little collateral or sought a loan higher

than his fixed assets. In addition to supplier s loans franchises (or

contracting) where owner and operator are different persons, can

play an important role in the dissemination of profitable RE

applications.

Technical

Generally, the interest of entrepreneurs in renewable technologies

was found to be very high. This is because in times of soaring

energy prices and power cuts they seek a cheap and reliable power

source. SCs and IAs have to muster profound technical knowledge

to adapt these high expectations to feasible solutions.

As the risk perception towards a novel, in the region still little

proven technology is very high compared to a known conventional

solution with long-term experience the presentation of the RE

approach has to be safe, accurate and verifiable. Else, the investor

will seek risk reduction by subsidy or a technical grant.

Page 74: Integrated Southern Africa Business Advisory (INSABA) (Prof. Yamba and Lilian Munyeka Zulu) 60 Namibia (Conrad Roedern) .64 Botswana (Nozipho Wright and Gerrit Jacobs) 67 South Africa

74

InWEnt

Internationale Weiterbildung und Entwicklung gGmbH

Friedrich-Ebert-Allee 40

53113 Bonn

Phone +49 228 4460-0

Fax +49 228 4460-1766

www.inwent.org

INSABA Project Coordinator:

Klaus Knecht

Senior Project Manager

InWEnt – Capacity Building International, Germany

Lützowufer 6 – 9

10785 Berlin, Germany

Fon +49 30 254 82-110

Fax +49 30 254 82-103

www.inwent.org

E-Mail: [email protected]