Integrated Road Investment Program – Tranches 2, 3, and 4: PIC … · 2019. 3. 18. · Social Monitoring Report Project Number: 47273-004 /005 /006 Loan Numbers: Tranche 2 – 3221

Social Monitoring Report Project Number: 47273-004 /005 /006 Loan Numbers: Tranche 2 – 3221 /3222 Tranche 3 – 3325 /3326 Tranche 4 – 3610 Semi Annual Report December 2018

SRI: Integrated Road Investment Program

– Tranches 2, 3 & 4

PIC 03 – Sabaragamuwa, Central Provinces and

Kaluthara District

Prepared by the Road Development Authority, Ministry of Highways and Road Development and Petroleum Resources Development for the Asian Development Bank.

This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. Your attention is directed to the “terms of use” section on ADB’s website.'. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area

DEMOCRATIC SOCIALIST REPUBLIC OF SRI LANKA

MINISTRY OF HIGHWAYS AND ROAD DEVELOPMENT AND PETROLEUM RESOURCES DEVELOPMENT

ADB Funded Integrated Road Investment Program PIC03 - Central and Sabaragamuwa Provinces and Kalutara District in the Western Province

SOCIAL SAFEGUARD MONITORING SEMI-ANNUAL REPORT

[July – December 2018]

Submitted to Project Implementation Unit (PIU)

Road Development Authority

Prepared by Egis International Joint Venture with

Consulting Engineers and Architects Associated (Pvt.) Ltd (Egis–CEA JV)

ADB Funded Integrated Road Investment Program Semi-Annual Report July - December 2018

(iROAD) – Sabaragamuwa, Central Provinces and Kalutara District (PIC03) SOCIAL SAFEGUARD MONITORING

1

CONTENTS PAGE NO.

1 INTRODUCTION …….. 10-25

1.1 Project Background …….. 10

1.2 Project Objectives …….. 11

1.3 Project Location …….. 12

1.4 Conventional Road Contracts (CRCs) …….. 13 -19

1.5 Consultancy Services for Project Implementation …….. 19

1.6 Purpose and Structure of the Report …….. 20

1.7 Institutional Framework …….. 20-22

1.8 Physical Progress of Civil Works …….. 22-25

2. SOCIAL SAFEGUARD COMPLIANCE …….. 26-38

2.1 Compliance with Loan Covenants (Social Safeguards & Gender

Requirements)

…….. 26-30

2.2 Compliance with Resettlement Framework Requirements …….. 31-32

2.3 Compliance with Project Facility Administration Manual (FAM) Social

Requirements

…….. 33-37

3. GENDER ACTION PLAN …….. 38-43

3.1 HIV / AIDS Prevention and Health and Human Trafficking Awareness

Programs

…….. 40-42

3.2 Road Safety Awareness Programs …….. 42

4. FIELD MONITORING OF SOCIAL SAFEGUARD COMPLIANCE …….. 43-57

4.1 Public Complaints and Social Issues …….. 44

4.2 Grievance Redress Committees …….. 45-52

4.3 Awareness Programs Conducted before Commencing Civil Works …….. 53

4.4 Public Information Notices and Request, Suggestion and Complaint

Boxes

…….. 54 -55

4.5 Records of Public Complaints …….. 55

4.6 Complaint on House Cracks …….. 56-57

5. LAND DONATION …….. 58-61

5.1 Land Donation Activities …….. 59

5.2 Land Donation Records …….. 60-61

6. PERFORMANCE BASED MAINTENANCE (PBM) …….. 62-63

6.1 Organization of PBM (contractors) …….. 62

6.2 Involvement of Women in Performance Based Maintenance …….. 62-63

7. COORDINATION WITH LINE AGENCIES …….. 64

8. PUBLIC CONSULTATION AND INFORMATION DISSEMINATION …….. 65



2

9. SOCIAL IMPACTS ENCOUNTERED DUE TO POOR PHYSICAL PROGRESS OF CONTRACTS

…….. 66-69

10. PROGRAMS ENHANCING PUBLIC PARTICIPATION …….. 69-70

10.1 Corporate Social Responsibility Activities …….. 69-70

10.2 Context Sensitive Design Works …….. 71-77

11. CONCLUSION AND RECOMMENDATIONS …….. 78-79

11.1 Conclusion …….. 78

11.2 Recommendations …….. 79



3

List of Annexures Page No.

Annexure -1 List of Duties Social Safeguard Officers ……. 27

Annexure -2 List of Duties Social & Environment Development Assistants ……. 27

Annexure -3 Letter for Public Awareness on Land Survey Activities ……. 31

Annexure -4 Photo Evidence of conducted HIV/AIDS Prevention, Health Awareness & Human Trafficking Programs

……. 36

Annexure -5 Photo Evidence of Female Labour Participation in Road

Construction Works

……. 37

Annexure -6 Presentation on Human Trafficking at the HIV/AIDS Prevention, Heath Awareness & Human Trafficking Programs of PIC 3

……. 40

Annexure -7 Report of HIV/AIDS Prevention, Health Awareness & Human Trafficking Program –KL1 Package

……. 40

Annexure -8 Report of HIV/AIDS Prevention, Health Awareness & Human Trafficking Program – KA1 Package

……. 40

Annexure -9 Report of Grievances Redress Committee in KL2 Contract (Level II)

……. 43

Annexure -10 Report of Grievances Redress Committee in KL1 Contract (Level III)

……. 43

Annexure -11 Photo Evidence of ADB, Social Safeguard Specialist’s (TA8473) Field Visits

……. 43

Annexure -12 Photo Evidence of Field Visits of Employer, Consultant and Contractor

……. 53

Annexure -13 Public Awareness Notice – “Sinhala” ……. 54

Annexure -14 Public Awareness Notice – “Tamil” ……. 54

Annexure -15 Photo Evidence of Installed Complaint, Suggestions & Requests Boxes & Displayed Awareness Notices in MA1, KA1 & KA3 Contracts

……. 54

Annexure -16 Image of Complaint, Suggestions & Requests Box ……. 54

Annexure -17 Format for Reporting Complaint, Suggestions & Requests Boxes and Awareness Notices

……. 54

Annexure -18 Format for Reporting Summary of Public Complaint/Suggestion/Request

……. 55

Annexure -19 Feedback Form for Public Suggestion/Request & Complaints – “Sinhala”

……. 55

Annexure -20 Feedback Form for Public Suggestion/Request & Complaints – “Tamil”

……. 55

Annexure -21 Register of Public Complaints in Handed Over Roads in R3 Contract

……. 57

Annexure -22 Photo Evidence of Keeping Records of Land Donation Process in KA3 & KL3 Contract Packages

……. 60

Annexure -23 Monthly percentage coefficient of conformity in Roads of Central Province

……. 62

Annexure -24 PBM Organizing Chart – R3 Contract ……. 62

Annexure -25 Photo Evidence of Labour Composition in Performance Based Maintenance in NE2 & NE3 Contracts

……. 63



4

Annexure -26 Format of Questionnaire Survey & Public Consultation ……. 65

Annexure -27 Awareness Notice and Report of Transect Walk ……. 65

Annexure -28 ……. 65

Annexure -29

Awareness Notice and Report of Transect Walk

Photo Evidence of Conducted CSR Programs in KE2 &

R3 Contracts

……. 69



5

List of Tables Page No.

Table 1 Project road sections and their lengths in the six districts ……. 10

Table 2 Details of the contract packages ……. 13

Table 3 Details of the three contract packages of the Matale District ……. 14

Table 4 Details of the three contract packages of the Kandy District ……. 15

Table 5 Details of the three contract packages of the Nuwara Eliya District ……. 16

Table 6 Details of the contract packages of the Kegalle District ……. 17

Table 7 Details of the three contract packages of the Ratnapura District ……. 18

Table 8 Details of the three contract packages of the Kalutara District ……. 19

Table 9 Dates of commencement of civil works in the six districts ……. 22

Table 10 Physical progress of the civil works in the Central Province (as at 31

December 2018) ……. 22

Table 11 Physical progress of the civil works in the Sabaragamuwa Province (as at 31 December 2018) ……. 23

Table 12 Physical progress of the civil works in the Kalutara District in the Western Province (as at 31 December 2018)

……. 24

Table 13 Compliance with loan covenants (social safeguards and gender requirements)

……. 26-30

Table 14 Compliance with Resettlement Framework requirements ……. 31-32

Table 15 Compliance with Facility Administration Manual requirements ……. 33-37

Table 16 Gender Composition as at 31 December 2018- iRoad Program of the

Central and Sabaragamuwa Provinces and Kalutara District in the

Western Province

……. 39

Table 17 Tentative time schedule of the HIV / AIDS Prevention, Health

Awareness & Human Trafficking Programs. ……. 41

Table 18 Details of the road safety awareness programs ……. 42

Table 19

Grievance Redress Committees set up/ to be set up at Divisional

Secretariat and Grama Niladhari Divisions (up to 31 December

2018) ……. 45

Table 20 Details of the public suggestions, complaints and requests received

(up to 31 December 2018) ……. 47

Table 21 Awareness programs conducted in the provinces (up to

31December 2018)

……. 53

Table 22 Number of public information notices displayed and Complaint,

Suggestion and Request Boxes placed in the provinces (as at 31

December 2018)

……. 55



6

Table 23 Unsolved Complaints about house cracks ……. 56

Table 24 Cost of addressing public complaints in the provinces ……. 57

Table 25 Details of the meetings of the Grievance Redress Committees held

in the provinces

……. 57

Table 26 Land Donation Progress (1 July 2018 – 31December 2018) ……. 59

Table 27 Details of the participants of workshops on road maintenance ……. 62

Table 28 Gender wise distribution of workers in performance base

maintenance (PBM) contracts (as at 31 December 2018)

……. 63

Table 29 Gender-wise participation at the workshops on road maintenance

conducted in the Central Province

……. 63

Table 30 Details of the social safeguard activities carried out ……. 64

Table 31 Poor Performance of the physical progress of the MA1, KE1, R1

and R2 Packages

……. 66

Table 32 Details of the CSR programs conducted ……. 69

Table 33 Design changes made to the original designs at the request of the

public - (From 01 July 2018- 31 December 2018)

……. 72-77



7

List of Figures Page No.

Figure 1 Districts covered by the Project ……. 12

Figure 2 Roads coming under the three contract packages of the

Matale District (51 Roads, 194 Km in Total Length) ……. 13

Figure 3 Roads coming under the three contract packages of the Kandy

District (50 roads, 221 km in total length)

……. 14

Figure 4 Roads coming under the three contract packages of the Nuwara

Eliya District (43 roads, 180 km in total length)

……. 15

Figure 5 Roads coming under the three contract packages of the Kegalle District (63 roads, 217 km in total length)

……. 16


Ratnapura District (38 roads, 255 km in total length)

……. 17


Kalutara District (83 roads, 277 km in total length) ……. 18

Figure 8 Organizational structure of the Project ……. 20

Figure 9 Assignment of staff for social safeguard activities (up to 31

December 2018) ……. 21

Figure 10 Physical progress of the civil works in the Central Province (as at 31 December 2018)

……. 23

Figure 11 Physical progress of the civil works in the Sabaragamuwa Province (as at 31 December 2018)

……. 24

Figure 12 Physical progress of the civil works in the Western Province (as at 31December 2018)

……. 25

Figure 13 Public complaint addressing mechanism ……. 44

Figure 14 Grievance Redress Committees set up in Grama Niladhari

Divisions

……. 46



8

Figure 15 Public Complaint Mitigation on Kuruduppita Road (Road ID.35)

- KL2 Package

……. 46

Figure 16 Number of complaints, suggestions and requests received in the

Matale District

……. 48

Figure 17 Number of complaints, suggestions and requests received in the

Kandy District

……. 48

Figure 18 Number of complaints, suggestions and requests received in

the Nuwara Eliya District ……. 48


the Kegalle District ……. 49


the Ratnapura District ……. 49


the Kalutara District

……. 49

Figure 22 Number of public complaints, suggestions and requests

received province wise

……. 50

Figure 23 Status of complaints settled & solution in progress – Province

Wise

……. 50

Figure 24 Status of received Complaints, Suggestions, Requests &

settled, solution in progress – PIC 3 ……. 50

Figure 25 Steps involved in the land donation process ……. 58

Figure 26 Gender-wise distribution of workers in performance-based

maintenance works (as at 31 of December 2018) ……. 63



9

List of Abbreviations

ADB Asian Development Bank

AF Affected Families

BOQ Bills of Quantities

CBO Community Based Organization

CRC Conventional Road Contracts

CSD Context Sensitive Design

CSR Corporate Social Responsibility

DS Divisional Secretary DSD Divisional Secretariat Division

ES Environmental Specialist

EA Executing Agency

EMP Environment Management Plan

ESDD Environmental and Social Development Division

ESU Environment and Social Unit

FAM Project Facility Administration Manual

FGD Focus Group Discussion GAP Gender Action Plan GN Grama Niladari

GND Grama Niladari Division

GOSL Government of Sri Lanka

GRC Grievance Redress Committee

GRM Grievance Redress Mechanism

IEE Initial Environment Examination

iRoad Integrated Road Investment Program

LHS Left Hand Side

MOH& Ministry of Highways and Road Development and Petroleum Resource Development

RD&PRD

MFF Multi tranche Financing Facility

MOU Memorandum of Understanding

OPBC Output and Performance Base Contracts

PBM Performance Based Maintenance

PD Project Director

PE Project Engineer

PIC Project Implementing Consultant

PIU Project Implementing Unit

PPTA Project Preparatory Technical Assistance

RDA Road Development Authority

RE Resident Engineer

RF Resettlement Framework

RHS Right Hand Side

RMC Road Maintenance Contract

ROW Right of Way

S&EDA Social and Environment Development Assistant

SAPE Survey and Preliminary Engineering (Works)

SGRS Social Gender Resettlement Specialist

SPS Safeguards Policy Statement, 2009 ADB

SSO Social Safeguard Officer



10

INTRODUCTION

1.1 Project Background

Integrated Road Investment Program (iRoad Program) funded by the Asian Development Bank

(ADB) is a project implemented by the Government of Sri Lanka to improve connectivity between

rural communities and socioeconomic centers by increasing the transport efficiency of several

selected national, provincial and local roads. Under this program, which is now in Tranche 4, around

3000 km of rural roads in Southern, Sabaragamuwa, Central, North Central and North Western

Provinces and Kalutara District in the Western Province will be developed and maintained for three

years through 42 contracts awarded for civil works. Ministry of Highways and Road Development

and Petroleum Resources Development (MOHRD & PRD) is the executing agency of the Project

while Road Development Authority (RDA) is the implementing agency. Three teams of project

implementation consultants (PICs) have been recruited for project implementation which includes

construction supervision, performance-based maintenance and contract management. The

improvement of 328 rural roads (1,344 km) in the six districts Matale, Kandy, Nuwara Eliya, Kegalle,

Ratnapura and Kalutara, comes under the purview of PIC03. A project implementation unit (PIU) has

been set up in the Central and Sabaragamuwa Provinces and Kalutara District in the Western

Province. Civil works in each district coming under PIC03 are being covered by three contracts

identified as contract packages. Table 1 presents the types of roads that are covered by the pProject

and their lengths.

Table 1 Project road sections and their lengths in the six districts

The Resettlement Framework (RF) of the Project requires a Social Safeguard Monitoring Report to be submitted to the ADB semiannually. This report on the progress made by the Project in social safeguard monitoring and implementing its Gender Action Plan (GAP) is for the period July 2018 to 31 December 2018.



11

1.2 Project Objectives

The specific objectives of the project that comes under the purview of PIC03 are as follows:

To improve road conditions between rural communities and socioeconomic centers of Sabaragamuwa and Central Provinces and Kalutara District in the Western Province

To upgrade and maintain to all-weather standard, 1,344 km of rural roads connecting rural communities

To improve connectivity between production centers and market places and linkage with other districts and provinces

To facilitate increased mobility of people by improving road networks that link up with other provinces

To open up rural areas for development

To facilitate and generate efficiency gains by lowering the unit cost of individual producers through transport efficiency which will lead to increase their margins and profits thus generating to them another round of investments

To reduce rural poverty through improved access to markets and economic centers, social, health, and education infrastructure and new employment opportunities

By improving the status of the rural road network in the country, the Project will contribute to one

of the key development goals of the Government of Sri Lanka, which is to reduce all constraints for

rapid economic growth and lower the poverty levels in the country. It will also provide more

economic opportunities to the people as well as basic social, health, and education facilities they

require.

The Project will also ensure that women get closely involved in the design, construction, and

maintenance of rural roads.



12

1.3 Project Location

The project that comes under the purview of PIC03 is implemented in six administrative districts,

namely Ratnapura and Kegalle Districts in the Sabaragamuwa Province; Kalutara District in the

Western Province and Kandy, Matale and Nuwara Eliya Districts in the Central Province.

Figure 1 shows the locations of the six administrative districts.

Figure 1 Districts covered by the Project



13

1.4 Conventional Road Contracts (CRCs)

Table 2 below presents the details of the three contract packages of each district.

Table 2 Details of the contract packages

District Package number Total number of roads

Total length of the roads (km)

Kalutara KL 1, KL 2 and KL 3 83 277 Kandy KA 1, KA 2 and KA 3 50 221 Kegalle KE 1, KE 2 and KE 3 63 217 Matale MA 1, MA 2 and MA3 51 194 Nuwara Eliya NE 1, NE 2 and NE 3 43 180 Ratnapura R 1, R 2 and R 3 38 255

Total 328 1344

Figures 2 – 7 Indicate the roads coming under the three contract packages of each district. The details of the three contract packages of each district are given in Tables 3-8.

Figure 2 Roads coming under the three contract packages of the Matale District (51 Roads, 194 Km in Total Length)



14

Table 3 Details of the three contract packages of the Matale District

Co

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ac

t p

ack

ag

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um

be

r

Co

ntr

ac

tor

Co

ntr

ac

t p

ric

e

(Rs

. M

n)

Date

of

co

mm

en

cem

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t

No

. o

f ro

ad

s

To

tal ro

ad

le

ng

th (

km

)

No

of

road

s in

w

hic

h c

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wo

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re in

p

rog

res

s

No

. o

f ro

ad

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over

(as a

t 31 D

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2018)

No

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f ro

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s in

w

hic

h w

ork

ha

s

no

t ye

t c

om

men

ced

MA1 K. D. Ebert & Sons Holdings (Pvt) Ltd

1,622 17 Dec. 2015 18 75.7 16* - 2

MA2 Edward and Christie

1,249 17 Dec. 2015 14 57.0 - 14 -

MA3 CML-MTD Construction Ltd

1,408 17 Dec. 2015 19 61.3 - 19 -

Subtotal for the Matale District

4,279 - 51 194.0 16 33 2

Note. Progress of the construction work of the package is slow.

Figure 3 Roads coming under the three contract packages of the Kandy District (50 roads, 221 km in total length)



15

Table 4 Details of the three contract packages of the Kandy District

Co

ntr

ac

t p

ack

ag

e

nu

mb

er

Co

ntr

ac

tor

Co

ntr

ac

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(Rs

. M

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Date

of

co

mm

en

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t

No

. o

f ro

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s

To

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th (

km

)

No

of

road

s in

w

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re in

p

rog

res

s

No

. o

f ro

ad

s

han

ded

over

(as a

t 31 D

ec.

2018)

KA1 Sierra Constriction (Pvt) Ltd

1,756 17 Dec. 2015 17 76.2 9 8

KA2 Sierra Constriction (Pvt) Ltd

1,924 17 Dec. 2015 17 70.85 8 9

KA3 Edward & Christie 2,097 17 Dec. 2015 16 73.95 5 11

Subtotal for the Kandy District

5,777 - 50 221.0 22 28

Figure 4 Roads coming under the three contract packages of the Nuwara Eliya District (43

roads, 180 km in total length)



16

Table 5 Details of the three contract packages of the Nuwara Eliya District

Co

ntr

ac

t p

ack

ag

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um

be

r

Co

ntr

ac

tor

Co

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ac

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(Rs

. M

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Date

of

co

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en

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No

. o

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s

To

tal ro

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len

gth

(k

m)

No

of

road

s in

w

hic

h c

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ork

s

are

in

pro

gre

ss

No

. o

f ro

ad

s

han

ded

Ov

er

(as a

t 31 D

ec.

2018)

NE1 Sierra Constriction (Pvt) Ltd

2,298 17 Dec. 2015 14 76.6 11 3

NE2 Sierra Constriction (Pvt) Ltd 1,242 17 Dec. 2015 14 38.5 - 14

NE3 Sierra Constriction (Pvt) Ltd 2,070 17 Dec. 2015 15 64.9 12 3

Subtotal for the Nuwara Eliya District

5,610 - 43 180.0 23 20

Figure 5 Roads coming under the three contract packages of the Kegalle District (63 roads, 217 km in total length)



17

Table 6 Details of the three contract packages of the Kegalle District

Co

ntr

ac

t p

ack

ag

e

nu

mb

er

Co

ntr

ac

tor

Co

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ac

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(Rs

. M

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Date

of

co

mm

en

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t

No

. o

f ro

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s

To

tal ro

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th (

km

)

No

of

road

s in

w

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rks a

re in

p

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res

s

No

. o

f ro

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over

(as a

t 31 D

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2018)

No

. o

f ro

ad

s in

w

hic

h w

ork

has

no

t yet

co

mm

en

ced

KE1 K. D. Ebert & Sons Holdings (Pvt) Ltd

1,973 17 Dec. 2015 17 74.75 13* - 4

KE2 Nawaloka Construction (Pvt) Ltd

1,817 17 Dec. 2015 21 78.25 16 4 1

KE3 Nawaloka Construction (Pvt) Ltd

1,632 17 Dec. 2015 25 64.12 21 2 2

Subtotal for the Kegalle District

5,422 - 63 217.12 50 6 7

Note. Progress of the construction work of the package is slow. Figure 6 Roads coming under the three contract packages of the Ratnapura District (38 roads,

255 km in total length)



18

Table 7 Details of the three contract packages of the Ratnapura District

Note. Progress of the construction work of the package is slow.

Figure 7 Roads coming under the three contract packages of the Kalutara District (83 roads, 277 km in total length)

Co

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um

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Co

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Co

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(Rs

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Date

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No

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s

To

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len

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(k

m)

No

of

road

s in

w

hic

h c

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ork

s

are

in

pro

gre

ss

No

. o

f ro

ad

s

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ded

Ov

er

(as a

t 31 D

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2018)

No

. o

f ro

ad

s in

w

hic

h w

ork

ha

s

no

t ye

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om

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ced

R1 K. D. Ebert & Sons Holdings (Pvt) Ltd

2,022 17 Dec. 2015 12 82.95 7* - 5

R2 K. D. Ebert & Sons Holdings (Pvt) Ltd

2,384 17 Dec. 2015 14 91.7 11* - 3

R3 RR Construction (Pvt) Ltd

2,021 17 Dec. 2015 12 80.35 - 12 -

Subtotal for the Ratnapura District

6,427 - 38 255.0 18 12 8



19

Table 8 Details of the three contract packages of the Katutura District

Co

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ac

t p

ack

ag

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nu

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Co

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tor

Co

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(Rs

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Date

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co

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en

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No

. o

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s

To

tal ro

ad

le

ng

th (

km

)

No

of

road

s in

w

hic

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wo

rks a

re in

p

rog

res

s

No

. o

f ro

ad

s

han

ded

Ov

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(as a

t 31 D

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2018)

No

. o

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w

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ork

ha

s

no

t ye

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om

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ced

KL1 Maga Engineering (Pvt) Ltd

1,912 28 August

2016 42 94 20 4 18

KL2 Olympus Construction (Pvt) Ltd with Rani Construction (Pvt) Ltd

1,811 29

September 2016

19 89 8 1 10

KL3 Olympus Construction (Pvt) Ltd with Rani Construction (Pvt) Ltd

1,817 29

September 2016

22 94 13 1 8

Subtotal for the Kalutara District

5,540 - 83 277 41 6 36

1.5 Consultancy Services for Project Implementation

Egis-CEA (JV) was appointed as the project implementation consultants for PIC03 on 15 November 2015.

PIC has to monitor and ensure that the Contractors adhere to all the requirements of the construction

contracts. If there is any discrepancy/ deviation, PIC has to instruct the contractors to undertake

corrective actions. Contracts are governed by the Conditions of Contract for Building and Engineering

Works Designed by the Employer, DB Harmonized Edition, June 2010 published by the International

Federation of Consulting Engineers (FIDIC).

Duties and responsibilities of the PIC as set out in the terms of reference provided in the contract for consultant’s services are given below.

a) Oversee the activities of the Contractors during design, development and execution of the

construction of the projects.

b) Review and approve Contractors’ detailed designs and the cost for each civil work contract.

c) Social safeguard compliance and monitoring

d) Project performance and monitoring survey

e) Prepare and implement local and overseas capacity development programs for staff of the implementation agency

f) Train counterpart staff from the client’s organizations

g) Reporting requirements



20

1.6 Purpose and Structure of the Report

As stipulated in Section IX of the Resettlement Framework (RF) on “Monitoring and Reporting” , a

monitoring report on social safeguard compliance of the Project has to be submitted semiannually.

This report thus presents an overview of the land donation process followed by the Project

Implementation Unit of the Project, social safeguard measures adopted by the Contractors and social

safeguard monitoring carried out by Project Implementation Consultants and Project Implementation

Units during the period from 1 July 2018 to 31 December 2018.

1.7 Institutional Framework

The organizational structure of the Project is given in Figure 8.

Figure 8 Organizational structure of the Project Project Implementation Consultant Team is headed by a team leader (TL). He is assisted by an environment specialist, a contract and claim engineer and two resident engineers, assistant resident engineers, construction engineers and technical officers. A full time social, gender and resettlement specialist assists the Team Leader directly on social, gender and resettlement related matters. One of the resident engineers is attached to the Central Province while the other is attached to the Sabaragamuwa Province and Kalutara District and they are responsible for the performance-based maintenance (PBM) of their respective provinces/districts. There is a project implementation unit for each province headed by a project director who will be responsible for land donation and utility relocation in the province; maintaining linkages with government/other external organizations; and grievance addressing mechanism. He will be assisted By project engineers, social/environment safeguards officers and their assistants. The Environment and Social Development Division (ESDD) of the Road Development Authority (RDA) and the Context Sensitive Design (CSD) and Safeguards Specialist Consultant of the ADB under TA 8473 provide guidance and assistance for implementing the social safeguard component of the iRoad Program through regular experience sharing, field inspection visits and reviewing of the Social Safeguard Semiannual Report.

Government of Sri Lanka Ministry of Highways & Road Development & Petroleum Resource Development

(Executing Agency)

9 Contractors 6 Contractors 3 Contractors

9 Contractors



21

Duties of the Social/Gender/Resettlement Specialist are given below.

1. Check and ensure that the detailed designs prepared by civil works contractors include feasible

features based on the outcome from the transect walks.

2. Prepare due diligence reports on 20% of randomly selected road samples for all ongoing

project tranches in preparation for the subsequent tranche.

3. Monitor and evaluate the implementation of the community participation process prescribed in

the Resettlement Framework and recommend improvements to the participatory process to

ensure broader participation of the rural population in project road formulation.

4. Monitor land donation process and make field visits on a monthly basis until land donation is

finalized.

5. Monitor all roads and prepare monitoring reports on a biannual basis for all project tranches

during the construction phase.

6. Monitor all roads and prepare monitoring reports on an annual basis for all project tranches

during the maintenance phase.

7. Provide training and support to project implementation units on implementing the Gender

Action Plan (GAP) at field level.

8. Lead the implementation of specific gender-mainstreaming activities as detailed in the GAP.

9. Monitor and report the overall implementation of the relevant activities included in the GAP for

all the tranches on a semi-annual basis.

The Social/Gender/Resettlement Specialist will be assisted in his work by staff members of the PIU,

PIC and Contractors. Staff allocation for social safeguard activities in the Central and Sabaragamuwa

Provinces and Kalutara District in the Western Province is shown in Figure 9.

Figure 9 Assignment of staff for social safeguard activities (up to 31 December 2018)



22

In addition to the above-mentioned staff, CSD and Safeguards Specialist (Contract No. TA8473) and

ESDD staff also extend their support to the Social/Gender/Resettlement Specialist to train field staff

using the experience they have gained by working in PIC01 and PIC02.

1.8 Physical Progress of Civil Works

There are altogether 18 civil contract packages coming under PIC03 (Table 1). The dates on which

the work under each package commenced are given in Table 9.

Table 9 Dates of commencement of civil works in the six districts

Province District Contract package

Date of

commencement of

civil works

Central

Kandy KA1, KA2 and KA3 17 December 2016

Matale MA1, MA2 and MA3 17 December 2016

Nuwara Eliya NE1, NE2 and NE3 17 December 2016

Sabaragamuwa Kegalle

KE1 17 December 2016

KE2 and KE3 29 March 2016

Ratnapura R1, R2 and R3 17 December 2016

Western Kalutara KL1 28 August 2016

KL2 and KL3 29 September 2016

The physical progress of the civil works in the provinces is presented in Tables 10-12. The same information is graphically presented in Figures 10-12. Table 10 Physical progress of the civil works in the Central Province (as at 31 December 2018)

Note. Civil works of this contract have been temporary suspended from June 2018.



23

Figure 10 Physical progress of the civil works in the Central Province (as at 31 December 2018)

Table 11 Physical progress of the civil works in the Sabaragamuwa Province (as at 31 December 2018)

Note. Civil works of the R1& R2 contracts have been temporary suspended from June 2017 and

those of KE1 from March 2018.



24

Figure 11 Physical progress of the civil works in the Sabaragamuwa Province (as at 31

December 2018)

Table 12 Physical progress of the civil works in the Kalutara District in the Western Province (as at 31 December 2018)



25

Figure 12 Physical progress of the civil works in the Western Province (as at 31 December 2018)



26

2. SOCIAL SAFEGUARD COMPLIANCE

The Facility Administrative Manual (FAM) and Resettlement Framework of the loan agreement of the iRoad Program describe the social safeguards required under the legislation and policies of the Government of Sri Lanka (GOSL) and Asian Development Bank (ADB). 2.1 Compliance with Loan Covenants (social safeguards & gender requirements) The requirements indicated under the loan conditions of Tranche 4 have already been met or are being met as indicated in Table 13 below. Table 13 Compliance with loan covenants (social safeguards and gender requirements) Item/ Section/ Schedule

Description Level of compliance

Schedule 5 – Execution of the project; Financial matters

Safeguards

3. The Borrower shall ensure, or cause

RDA to ensure, that the Project does

not have any Indigenous Peoples

Safeguards and Involuntary

Resettlement Safeguards impacts, both

within the meaning of SPS. In the event

that the Project does have any such

impact, the Borrower shall take all steps

required to ensure that the Project

complies with the RF and IPPF,

applicable laws and regulations of the

Borrower and with SPS.

Complied in Projects 2 and 3 of the iRoad Program. The roads selected for CRC packages (or rural roads) have a minimum Right of Way (ROW) which is not less than 2.5 m. Road improvement works have been carried out within the available road corridors and no widening of the existing ROWs has been done. Voluntary land donation (Appendix 3 of RF) was arranged only in locations where additional strips of land were required to improve road user safety.

No roads passing through or close to settlements of indigenous people have been selected for the projects coming under PIC03.

4. The Borrower shall ensure, or cause RDA to ensure, that any voluntary donation of land by beneficiaries for any provincial or rural road is implemented in accordance with the procedures laid out in Appendix 3 of the RF, after meaningful consultation, prior and informed consultation and consent of the affected persons, provided that there shall be no voluntary land donation for national roads.

Road improvement works of CRC packages have been carried out mainly within the available road corridors. However, at certain locations, small strips of land from adjacent blocks of land were required to improve road user safety and lead away drains.

These small land strips were obtained following the procedures stipulated in Appendix 3 of the RF.



27

Item/ Section/ Schedule


Human and financial resources to

implement safeguards requirements

5. The Borrower shall make available, or

cause RDA to make available,

necessary budgetary and human

resources to fully implement the SPS,

IEE, EMP and any safeguard

documents which may be prepared for

the Project.

Action is being taken to comply with this requirement as indicated below.

Budgetary allocations have been mentioned in the contract documents. An Environment and Social Unit (ESU) has been set up under PIC03.

A Social Safeguards Officer has been appointed to PIU of each province. (Annexure 01 - Duties of Social Safeguards Officers). These officers are assisted by safeguards assistants.

Environment safeguards officer, social safeguards officers and their assistants make up the ESU.

A Social, Gender and Resettlement Specialist (SGRS) is attached to PIC03. One social & environment

development assistant has been

appointed to each district except

Kalutara District. They are stationed

at the offices of the respective

resident engineers. Two social and

environment development assistants

have been recruited to Kalutara

District since most of the roads that

are being improved run through highly

congested urban and semi urban

areas. (Annexure 02- Duties of

Social and Environment

Development Assistants) CRC

Contractors of all 18 CRCs have

initially appointed environment officers

to assist the PIUs and PIC in

executing social safeguards related

tasks. However, some of these

officers have vacated their positions

for reasons given below.

Civil works of several civil

contracts were completed

before December 2018 (MA2 -

Matale District, NE2 Nuwara

Eliya District and R3

Ratnapura District).

Environment officers of the

Contractor have resigned due

to cash flow issues faced by

the Contractor (MA3 - Matale

District)



28



Employees of the Contractors

of the R1 and R2 Packages in

the Ratnapura District, KE1

Package in the Kegalle District

and MA1 Package in the

Matale District have vacated

their posts as the latter have

suspended their civil works

Staff turnover of the Consultant and Contractors and Employer, handling social safeguards is found to be very high. During the period under review, 01 safeguard officer of the Employer, 02 social and environment development assistants of the Consultant and 10 environmental officers of the Contractors resigned. During the last two years alone six safeguards officers, seven social and environment development assistants and 35 environment officers have resigned from their positions.

Safeguards – Related provisions in bidding documents and civil works contracts

6. The Borrower shall ensure, or cause RDA to ensure, that all bidding documents contain provisions that require contractors to:

(a) comply with the measures relevant to

the contractor set forth in any

safeguards document, and any

corrective or preventative actions set

forth in the Safeguards Monitoring

Report;

(b) make available a budget for all such

safeguard measures; and

(c) provide the Borrower with a written

notice of any unanticipated

environmental, resettlement or small

ethnic community peoples risks or

impacts that arise during construction,

implementation or operation of the

Project that were not considered in the

IEE, EMP and any other safeguard

plans.

Complied Sabaragamuwa and Central Provinces and the Kalutara District in the Western Province come under the Category “B” of involuntary resettlement and Category “C” of indigenous people’s safeguards in the social safeguard categorization of Tranche 4. During the period under review, no physical or economic displacement has been reported.



29



Safeguards monitoring and reporting

7. The Borrower shall do the following or

cause RDA to do the following:

(a) submit Semi-annual Safeguards

Monitoring Reports to ADB and disclose

relevant information from such reports

to affected persons promptly upon

submission;

(b) if any unanticipated environmental

and/or social risks and impacts arise

during construction, implementation or

operation of the Project that were not

considered in the IEE, EMP, and any

safeguard documents, promptly inform

ADB of the occurrence of such risks or

impacts, with detailed description of the

event and proposed corrective action

plan; and

(c) report any actual or potential breach of

compliance with the measures and

requirements set forth in the IEE, EMP

and any safeguard documents promptly

Action is being taken to comply with this requirement.

PIC03 has already submitted four semiannual progress reports on social safeguard compliance for the periods, January to June 2016, July to December 2016, January to June 2017 and July to December 2017. This report which is the fifth such report covers the period from January to June 2018.

No unanticipated social risks and impacts or cases of physical/ economic displacement including involuntary resettlement have been reported. No actual or potential breach of compliance on social safeguards has been observed or reported during the implementation of the works contracts.

Prohibited List of Investments

8. The Borrower shall ensure, or cause

RDA to ensure, that no proceeds of the

Loan are used to finance any activity

included in the list of prohibited

investment activities provided in

Appendix 5 of the SPS.

Action is being taken to comply with this requirement. No incident has been observed or reported where any proceeds of the loan have been used for any prohibited investment activity listed in Appendix 5 of SPS.

Labor Standards

9. The Borrower shall ensure that

(a) all contractors under the Project

comply with all applicable labor laws

and regulations, do not allow

employment of child labor for Project

activities, encourage the employment of

the poor, particularly women, and

Action is being taken to comply with this requirement. Specific contract clauses have been included in the bidding documents of all CRC packages to avoid discrimination of labor and employment of child labor and to promote employment of women.



30



provide appropriate facilities for women

and children in work sites;

(b) people directly affected by the

Project are given priority to be employed

by the Project;

(c) contractors do not differentiate

wages between men and women for

work of equal value; and

(d) specific clauses ensuring these shall

be included in the contracts.

Performance Monitoring (Loan Agreement Tranche 1) 18. The Borrower shall cause, within 3

months of effectiveness of the first loan

under the Facility, MOH&RD and RDA

to establish baseline for performance

indicators to be used for monitoring

implementation of each project under

the Facility.

Complied. PIC03 has collected baseline

standards (including those on socioeconomic aspects) as required in the Project Performance Monitoring System (PPMS). The TA Consultant for CSD and Safeguards (TA 8473) and the Environment and Social Development Division (ESDD) of the RDA assisted PIC03 in this task. The documents have already been submitted to ADB.



31

2.2 Compliance with Resettlement Framework Requirements The initial selection of the rural roads was carried out based on information collected through divisional secretaries, district secretariats, and civil societies. These roads were then inspected to verify the availability of land (i.e. Right of Way). Other requirements stipulated in the RF have already been complied or are being complied as stated below in Table 14. Table 14 Compliance with Resettlement Framework requirements


Description

Level of compliance

A. Background

Rural Roads Paragraph 4: For the rural roads, there will be three contract packages per district. The contractor will be responsible for construction of the road over 2 years and performance-based maintenance for another 3 years. For the rural roads, the improvements will be undertaken completely within the existing right of way (ROW) which is between 2.5m to 5.5m. Rehabilitation works will include improving pavements/road surface, construction of side drains and embankments, and improvement of culverts, cause ways and bridges.

Complied. All road improvement works are being carried within the available ROW. Small strips of land from adjoining lots have been obtained (for road safety and drainage improvement) where necessary following the voluntary land donation process.

E. Screening

Criteria of

Subsequent

Projects

Paragraph 44. The PIU will be responsible for clearly documenting the answers to these questions in a table format. In addition, the PIU will submit to ADB the Involuntary Resettlement (IR) Impact Categorization Checklist in Appendix 1 for each subsequent tranche. Based on the screening, the tranche will be assigned to one of the following categories depending on the significance of probable involuntary resettlement impacts: (i) Category A – A proposed tranche

is classified as Category A if it is likely to have significant involuntary resettlement impacts. A resettlement plan, including an assessment of social impacts, is required.

(ii) Category B – A proposed tranche is classified as category B if it includes involuntary resettlement impacts that are not deemed significant. A resettlement plan, including assessment of social impacts, is required.

Complied. An involuntary resettlement impact categorization checklist has been prepared for each province during Survey and Preliminary Engineering (SAPE) works. In respect of each road to be developed, a public information leaflet is distributed to all those who live along the road indicating the scope of work and how public could assist the program. A sample of this leaflet is given in Annexure 03.



32


Description

Level of compliance

(iii) Category C – A proposed tranche is classified as Category C if it has no involuntary resettlement impacts. No further action is required.

2. Land Acquisition Due Diligence Report

Paragraph 48: If no acquisition and resettlement impacts were identified during screening, the government will be required to prepare a due diligence report providing support and evidence that there is no impact on land and structures. The due diligence report should confirm whether there are outstanding grievances or issues from previous acquisition of land. The information in the report should be supplemented with findings and analysis from the socioeconomic survey comprising of 20% of households in the project affected area.

Complied during SAPE

works.

Involuntary Resettlement Due

Diligence and Socioeconomic

Assessment Reports are

available for the

Sabaragamuwa Province,

Kalutara District (Project 2) and

Central Province (Project 3).

Section 1 of these reports is on involuntary resettlement while Section 2 is on the socio-economic profile.

3. Due Diligence Report for ongoing Tranche

Paragraph 49: During preparation of

subsequent tranche, a due diligence for

existing on-going projects will be carried

out by the PIC. The PIC report on all roads

with land acquisition and donation and

10% sample of remaining roads.

Action is being taken to

comply with this requirement. A social safeguard compliance

due diligence report was

submitted to ADB during the

periodic financing request (PFR)

of Tranche 4.



33

2.3 Compliance with Project Facility Administration Manual (FAM) Social Requirements The updated version of the Project Facility Administration Manual (FAM), October 2015 includes sections on safeguards (involuntary resettlement, indigenous peoples and grievance redress mechanism), gender and social dimensions and performance monitoring. These requirements have already been complied or are being complied under Tranches 1, 2 and 3. Details are summarized in Table 15 below. Table 15 Compliance with Facility Administration Manual requirements Item/ Section/ Schedule

Description

Level of compliance

VII Safeguards

B. Involuntary Resettlement Paragraph 55. Tranche 1 and 2 are classified as ‘Category B’ in accordance with SPS. The improvement of all project roads will be carried out within the existing alignment with no widening.

However, for the 7-year road management contract of selected national roads, resettlement impact might be encountered at a late stage. Paragraph 56. Tranche 3 is classified as category “B” in accordance to SPS following the same categorization as the previous tranches.

In Project 2 (Sabaragamuwa Province and Kalutara District) Project 3 (Central Province) under Tranche Two and three.

Complied in the projects of Tranches 1 and 2 Land donation due diligence was undertaken for all roads under Projects 2 and 3 and no significant and permanent impact on land, structures, private trees, or community resource properties could be identified. A social impact assessment covering at least 20% of the households was conducted and focused group discussions were held during the survey and preliminary engineering works of the roads of Tranche 2. This included Sabaragamuwa and Central Provinces and Kalutara District in the Western Province coming under Projects 2 and 3.

Complied in the projects of Tranche 4 Tranche 4 only provided the second installment of funds for civil works of Projects 2 and 3 of Tranche 2 (no new roads were included). All improvements of rural roads are carried out within the available road corridors or ROWs. No permanent physical or economic displacements leading to involuntary resettlement have taken place during the implementation of civil works.



34


Description

Level of compliance

VII Safeguards

Pre-construction Paragraph 57: The RDA supported by its ESDD and CSD consultants will be responsible for conducting a transect walk for each rural road, during which the community will be consulted on how to (i) minimize construction impact, (ii) identify and minimize social and environment impact, and (iii) integrate road safety design. The community will also be briefed about the Grievance Redressal Mechanism. The results from the transect walk (report and map) will be submitted to the civil works contractor who will reconfirm the ground realities and integrate feasible features into the Level 1 final design. The PIC will review final design.

Complied during SAPE works for roads of Projects 2 and 3 of Tranche 2 Transect walk surveys and public consultations were conducted for all rural roads coming under Projects 2 and 3. This information was submitted to the respective civil works contractors, who have reconfirmed the ground realities and integrated feasible features into Level 1 designs which have been reviewed and approved by the PIC.

Construction and maintenance Paragraph 58: During construction phase, the PICs will be responsible for conducting semi-annual onsite social safeguard monitoring. During maintenance phase, the PICs will be responsible for conducting annual onsite social safeguard monitoring. PICs should pay close attention to ensure that all grievances are addressed in a timely manner. Reporting templates can be found in the resettlement framework.

Action is being taken to comply with this requirement. Civil works of all CRC Packages have now commenced and Tranche 3 has provided the second installment of the loan for Projects 2 and 3. PICs along with their PIUs and their staff do regular onsite monitoring of social safeguard compliance. ESDD of RDA and the TA Consultant for Social Safeguards (TA 8473) also make periodic onsite visits to monitor the implementation of social safeguards practices by PIUs, PIC and Contractors.

Preparation of subsequent tranches or unanticipated impact Paragraph 59: A resettlement framework has been prepared to guide the preparation of all tranches. For preparation of subsequent tranches, the PICs will carry out due diligence on the ongoing tranches.

Complied. PIC03 on behalf of the PIUs of Projects 2 and 3 have prepared and submitted semiannual monitoring reports on safeguard compliance for the periods January-June 2016, July-December 2016, January-June 2017, July-December 2017, January -June 2018.



35


Description

Level of compliance

Paragraph 60: Construction and maintenance During the construction phase the PICs will be responsible for conducting semi-annual on-site social safeguard monitoring. During the maintenance phase the PICs will be responsible for conducting annual onsite social safeguard monitoring. The PICs should pay close attention to ensuring that all grievances are addressed in a timely manner. Reporting templates can be found in the resettlement frame work.

Grievances that can be mitigated through minor maintenance work are addressed under the maintenance budget. However, complaints that involve construction are not addressed.

C. Indigenous Peoples Paragraph 61: For Tranches 1 and 2, no indigenous people were identified during due diligence and are categorized as ‘C’ per ADB SPS. Tranche 3 will continue to finance the subprojects identified in the two earlier tranches, therefore, it will follow the categorization of ‘C’. In case any adverse impacts are identified during implementation, the RDA will ensure that the indigenous peoples plan (IPP) is prepared in accordance with the IPPF and the IPP is reviewed and approved by ADB before commencement of the relevant section of the civil works contract.

Action is being taken to comply with this requirement. There are no indigenous people’s settlements or activities within the six districts coming under PIC03.

D. Grievance Redress Mechanism Paragraph 62: The Grievance Redress Mechanism (GRM) will be established consistent with the requirements of the EARF. Grievances from the affected people on social and environmental issues during project implementation will be addressed mainly through the existing local administrative system. Depending on the nature and significance of the grievances or complaints, grievances will be addressed at three levels. The first will be at the grass roots level where complaints will be directly received and addressed by the contractor, PIC or PIU representative on site. Grievances which are simple but still cannot be addressed at the grass roots level will be addressed at the Grama Niladhari division level. More complex grievances which cannot be addressed at the Grama Niladhari (GN) division level will be addressed at the Divisional Secretariat (DS) level. There will be a Grievance Redress Committee at both the Grama Niladhari Division and Divisional Secretariat levels.

Complied. During the past two and a half years, 81 Grievance Redress Committees at DS level and 560 committees at GND level have been set up and during the reporting period three GRCs at GND level have been established. Details are given in Table 19.



36


Description

Level of compliance

VIII Safeguards

A. Gender and Development Paragraph 63: Tranches 1, 2, and 3 are

categorized as “Effective Gender Mainstreaming” or EGM. During preparation of Tranches 1 and 2, separate Gender Action Plans (GAPs) were formulated since the two tranches covered different geographical areas. During preparation of Tranche 3, the GAP for the entire investment program was formulated since the entire scope of the investment program is now defined and subsequent tranches will finance the subprojects that were appraised in the first two tranches.

Complied. One consolidated GAP has been prepared for the entire investment program during the preparation of Tranche 3.

Paragraph 64: To ensure that these and other gender issues are addressed and complied with, the project implementation consultant will include a social/gender development expert. The PICs will provide monitoring support and ESDD/RDA will be responsible for the overall implementation of the GAP. Resources have been allocated for the recruitment of four gender experts as parts of the four different PIC packages. Semi-annual monitoring of the GAP shall be prepared and submitted to ADB for disclosure.

Complied PIC03 has a full time Social, Gender and Resettlement Specialist (SGR) who works with five assistants in the six districts.

The ESDD of RDA and TA Consultant for CSD Safeguards (TA 8473) and Gender Specialist from ADB monitor the implementation of the GAP in each district.

There is a separate section on

the GAP in this report. B. HIV and AIDS

Paragraph 66: RDA will ensure that all civil works contractors complete the following: (i) carry out awareness programs for labor on the risks of sexually transmitted diseases/AIDS and human trafficking; and (ii) disseminate information at worksites on the risks of sexually transmitted diseases and HIV/AIDS as part of health and safety measures for those employed during construction. Contracts for all subprojects will include specific clauses on these undertakings, and compliance will be strictly monitored by RDA, with the support of construction supervision consultants during project implementation.


Some contractors of CRC Packages with assistance from PIC03 have already conducted or are in the process of conducting training workshops on HIV/AIDS prevention, health awareness and human trafficking. Details are provided in Section 3.1. Pictorial evidence of the awareness programs already conducted are given in Annexure 04. The contractor of NE2 has achieved 100% progress in civil works. However, he has not yet conducted an awareness workshop on HIV/AIDS prevention, Health Awareness &



37


Description

Level of compliance

Human Trafficking due to financial problems he is facing. SGRS have noted this situation in the semiannual reports of June to Dec. 2017 and January to June 2018 and have reported it at the progress meetings held monthly.

D. Labor Paragraph 68: The project construction is expected to generate employment opportunities for local communities during construction and maintenance phases. Men and women will be paid equally for equal work. Provisions are in the bidding documents for the contractors to ensure that all the civil works comply with core labor standards (e.g. no child labor; no bonded labor; no work discrimination regardless of gender, race, and ethnicity; and freedom of association and collective bargaining). Targets for employing women for construction and maintenance have been established in the GAP. The project implementation consultant will monitor the provisions.


Details regarding the implementation of labor laws and requirements are given separately in Section 3.1 and pictorial evidence of female labor participation is given in Annexure 05.



38

3. GENDER ACTION PLAN

A Gender Action Plan (GAP) addressing the following has been prepared for the iRoad Program as the program has been classified as an Effective Gender Mainstreaming (EGM) Project:

(i) At least 40% of women are consulted in the final design of the rural access roads.

(ii) Safety and elderly-women, children and disabled friendly features are integrated into the

roads that are improved.

(iii) At least 30% of the local employees hired for road maintenance are women who will receive

equal wages as their male counterparts for equal work.

(iv) Training in routine road maintenance is provided to all women employees.

(v) Women are encouraged to participate in road safety, STD and human trafficking

awareness campaigns.

Story about one Beneficiary of the Kopiyawaththa - Uthumgama Road

Gallage Champa is 52 years old and lives at Walallawita Division.

She has four children and all of them are married. Her husband has

no permeant occupation. He works at times as a laborer. One of her

children is a widow with a child who attends Nawodya Central

College. Gallage Champa is looking after that child. Her sons also

are not permanently employed. One son is working at a metal quarry

and one daughter is working in a garment factory.

Gallage Champa opened a boutique at Kopiyawaththa - Uthumgama

Road in the Walallawita Division (CH:10+050 LHS), a road

rehabilitated by the iRoad Program of the Kalutara District. A neighbor, Mr. Nimal Jayantha,

has given her the block of land for the boutique along with some raw material required to build

the boutique. She sells bananas, hoppers, bread etc. and earns around 500 rupees per day.

She is happy that she can now travel very comfortably for her business activities. According

to her, the rehabilitation of the Kopiyawaththa - Uthumgama Road has been beneficial for

venders like her and travelling along the road is now very quick.

Reported By:

A. W. Iresha Rodrigo Social & Environment Development Assistant Kalutara District



39

The number s of male and female employees employed by the Project are given in Table 16. Table 16 Gender composition as at 31 December 2018- iRoad Program of the Central and Sabaragamuwa Provinces and Kalutara District in the Western Province



40

3.1 HIV / AIDS Prevention and Health and Human Trafficking Awareness Programs

According to Section B VIII-A of the updated Facility Manual and Volume 3 S.EL.108.3, Volume 5A

BOQ pay item 108(1) of the Contract Document, the Contractors have to conduct the above-mentioned

programs to all staff and to the communities who live near road development sites by hiring a qualified

service provider in accordance with S.C.1.6.7 of the Conditions of Contract.

Thus, arrangements have been made to conduct two programs under each contract package: one for

contract staff and laborers and the other for communities living near road development sites.

To ensure two efficient and effective programs for the two target groups, PIC03 has worked closely

with the Contractors to select service providers through competitive bidding.

The Programs have been designed, in particular, to cover the following areas:

Epidemiological and behavioral surveillance, complications that arise from other health problems and data relevant to HIV risks

Health education and risk reduction for individuals, groups and community level interventions

Building up linkages for the diagnosis and treatment of other sexually transmitted diseases (STDs)

Public information gathering on unhealthy attitudes

Health camps to test the participants for diabetics, high blood pressure etc., and to make them aware of dengue and other health risks

HIV prevention capacity building activities

Human Trafficking (Annexure 06)

Using the experience gained by working with service providers, PIC03 now conducts awareness programs in collaboration with provincial medical health officers. Two such programs conducted in the Kalutara District (Contract Package – KL1, Annexure 07) and Kandy District (Contract Package – KA1, Annexure 08) for communities living near road development sites have been successful. Other contractors are also planning to conduct similar programs with assistance from Regional Medical Health Officers (MOH). Schedule of the planned programs is presented in Table 17.



41

Table 17 Schedule of the HIV / AIDS Prevention, Health Awareness & Human Trafficking

Programs

District Package

Contract staff and laborers Communities

Scheduled date Date on which

the program was held

Scheduled date

Date on which the program

was held

Matale

MA1 27 November 2016 27 November 2016 Not Decided *

MA2 09 November 2016 03 December 2016 24 June 2017 24 June2017

MA3 26 November 2016 26 November 2016 19 July/2017 19 July 2017

Kandy

KA1 08 December 2016 10 December 2016 22 July 2017 11 Aug. 2018

KA2 19 November 2016 19 November 2016 15 July 2017 05 Aug. 2017

KA3 18 November 2016 18 November 2016 31 July2017 29 Sep. 2017

Nuwara Eliya

NE1 17 December 2016 20 December 2016 Not Decided *

NE2 18 December 2016 21 December 2016 Construction completed

NE3 19 December 2016 22 December 2016 20 July /2017 06 April 2018

Kegalle

KE1 17 November 2016 17 November 2016 12 June 2017 15 June 2017

KE2 21 November 2016 21 November 2016 26 Sep. 2017 30 Aug. 2017

KE3 29 November 2016 29 November 2016 27 Aug. 2017 07 Nov. 2017

Ratnapura

R1 16 October 2017 18 October 2016 01 July 2017 *

R2 10 October 2016 10 November 2016 21 Aug. 2017 *

R3 29 December 2016 29 December 2016 29 Aug. 2017 16 Feb. 2018

Kalutara

KL1 22 May 2017 22 May 2017 10 July 2018 11 July 2018

KL2 10 July 2017 10 July 2017 Not Decided -

KL3 11 August 2017 11 August 2017 Not Decided -

*Contractors of these packages have delayed the conduct of the awareness programs. The

Social/Gender/Resettlement Specialist has reported about the delay in the two previous semiannual

reports.



42

3.2 Road Safety Awareness Programs

Eighteen road safety awareness programs with special emphasis on women’s participation were conducted in schools for the local communities as required in Section 8-A, 65 of the Facility

Administration Manual Activity 1.5 of the GAP. The audience consisted of parents, teachers and

students who were in a position to disseminate safety rules among other villagers with their experience

in using roads that have already been developed. Table 18 presents the details of the road safety

awareness programs so far conducted.

Table 18 Details of the road safety awareness programs

(M - Male, F - Female)

Given their current financial situations, Contractors of MA1, MA2, KA1, KA2, KA3, NE1, NE2 and R2

Packages are not interested in conducting road safety awareness programs for road users. Although

the Social Safeguard Group of PIC03 has requested these contractors to conduct the programs no

positive response has so far been received. Therefore, no such program has been conducted during

the reporting period



43

4. FIELD MONITORING OF SOCIAL SAFEGUARD COMPLIANCE

Section vi of the Resettlement Framework and Subsection 43 of Section “C” of the Environmental

Assessment Review Framework (EARF) insist on the need for handling public grievances especially

during the project implementation period. Three levels of grievance redress mechanisms as indicated

below have been adopted in the iRoad Program to address public grievances.

Level 1 – At this level, which is the grass root level, complaints can be received directly by the

contractor and PIU and PIC representatives on site.

Level 2 - At this level, grievances that cannot be addressed at the grass root level although

they are still simple are addressed. The Grievance Redress Committee of this level is chaired

by the Grama Niladhari of the area and the project engineer of the relevant PIU will serve as

the secretary to the committee. A sample report submitted by the Grievance Redress

Committee of this level is given in Annexure 09.

Level 3 - At this level, more complex grievances which cannot be solved at the first two levels

are addressed. The Grievance Redress Committee of this level is chaired by the divisional

secretary of the area and the project engineer of the relevant PIU will serve as the secretary to

the committee. A sample report submitted by the Grievance Redress Committee of this level

is given in Annexure 10.

Grievance Redress Committees of the first two levels have to take decisions on the complaints they

receive within 3 weeks of the receipt of the complaints. Decisions of the committees will be conveyed

to the complainants in accordance with the guidelines given in the Resettlement Framework and

Environmental Assessment Review Framework of the iRoad Program.

Since public is complaining about the increase in the number of road accidents, iRoad Program has

taken appropriate measures to address this situation.

Since the procedure that has to be followed in conducting the affairs of the Grievance Redress

Committees is clearly stated in the iRoad Program, only a few complaints about it have so far been

received by the Sri Lanka Resident Mission of the ADB. A report prepared by the Technical Assistance

Consultant (TA 8473) and pictorial evidence of the field visits for such events are presented in

Annexure 11.



44

4.1 Public Complaints and Social Issues

During the period under review, PIC03 handled complaints and social issues in accordance with the

Section VI of the Resettlement Framework and Subsection V of the EARF. Figure 13 shows the public

complaint addressing mechanism of PIC 3.

Figure 13: Public complaint addressing mechanism



45

4.2 Grievance Redress Committees

During the last period of review, civil works contractors have set up Grievance Redress Committees

(GRCS) in Divisional Secretariat Divisions (DSDs) and Grama Niladhari Divisions (GNDs) (Table 19).

Figure 15 shows the percentage number of Grievance Redress Committees set up in the Grama

Niladhari Divisions.

Table 19 Grievance Redress Committees set up/ to be set up in Divisional Secretariat and

Grama Niladhari divisions (up to 31 December 2018).

District Package Total

number of DSDs

DSD level Total number of

GNDs

GND level

Already set up

To be set up

Already set up

To be set up

Matale

MA1 3 3 0 34 34 0

MA2 3 3 0 29 29 0

MA3 5 5 0 19 19 0

Subtotal 11 11 0 82 82 0

Kandy

KA1 6 6 0 57 57 0

KA2 6 6 0 20 20 0

KA3 7 7 0 56 56 0

Subtotal 19 19 0 133 133 0

Nuwara Eliya

NE1 2 2 0 14 14 0

NE2 2 2 0 18 18 0

NE3 2 2 0 15 15 0

Subtotal 6 6 0 47 47 0

Kegalle

KE1 4 4 0 26 23 3

KE2 3 3 0 38 38 0

KE3 4 4 0 50 50 0

Subtotal 11 11 0 114 108 3

Ratnapura

R1 6 6 0 31 31 0

R2 8 8 0 30 30 0

R3 6 6 0 30 30 0

Subtotal 20 20 0 91 91 0

Kalutara

KL1 7 7 0 32 32 0

KL2 4 4 0 42 42 0

KL3 3 3 0 22 22 0

Subtotal 14 14 0 96 96 0

Total 81 81 0 563 560 3



46

Figure 14: Grievance Redress Committees set up in Grama Niladhari Divisions

Figure 15 depicts the process followed in handling public complaints relating to Kuruduppita Road in

the Kalutara District.

Figure 15: Public Complaint Mitigation on Kuruduppita Road (Road ID.35) - KL2 Package

563

99%

3

1%

Status of Establishment of Grievances Redressing

Committees at Grama Niladhari Level

Established -99%

To be Established - 1%



47

During the last two years, a total of 3935 public requests, complaints and suggestions have been

received from 6 districts. Out of these, 3265 have been addressed (Table 20)

Table 20 Details of the public suggestions, complaints and requests received (up to 31

December 2018)



48

Figures 16 -21 show the number of complaints, suggestions and requests received district-wise.

Figure 16 Number of complaints, suggestions and requests received in the Matale District

Figure 17 Number of complaints, suggestions and requests received in the Kandy District

Figure 18 Number of complaints, suggestions and requests received in the Nuwara Eliya

District

238

33

306

Status of Public Complaints,

Suggestions and Requests - Matale

District

Complaints

Suggestions

Requests

420

157

Total Number of Complaintst that are

being solved or Settled - Matale

District

Settled

Solution in

Progress

1153

629


Suggestions and Requests - Kandy

District

Complaints

Suggestions

Requests

686

61

Status of Total Number of Complaints,

Solution in Progress and Settled

Complaints - Kandy District

Settled

Solution in

Progress

89

35304


Suggestions and Requests -

Nuwaraeliya District

Complaints

Suggestions

Requests394

34



Complaints - Nuwaraeliya District

Settled

Solution in

Progress



49

Figure 19 Number of complaints, suggestions and requests received in the Kegalle District

Figure 20 Number of complaints, suggestions and requests received in the Ratnapura District

Figure 21 Number of complaints, suggestions and requests received in the Kalutara District

380

44

284


Suggestions and Requests - Kegalle

District

Complaints

Suggestions

Requests 545

163



Complaints - Kegalle District

Settled

Solution in

Progress

145

33

571


Suggestions and Requests - Ratnapura

District

Complaints

Suggestions

Requests 715

34



Complaints - Ratnapura District

Settled

Solution in

Progress

344

9

375


Suggestions and Requests - Kalutara

District

Complaints

Suggestions

Requests 505

221



Complaints - Kalutara District

Settled

Solution in

Progress



50

Figures 22-23 show the number of complaints, suggestions and requests received province-wise.

Figure 22 Number of public complaints, suggestions and requests received province-wise

Figure 23 Status of complaints settled or being settled – Province-wise

The current status of the complaints, suggestions and requests received in the Central and

Sabaragamuwa Provinces and Kalutara District in the Western Province is shown in Figure 24.

Figure 24: Status of Complaints, Suggestions, Requests & settled, solution in progress – PIC03

442

71

1239



Central Province

Complaints

Suggestions

Requests

525

77

855



Sabaragamuwa Province

Complaints

Suggestions

Requests

198

17345



Western Province

Complaints

Suggestions

Requests

1500

252

Total Number of Complaints,

settled & that are in progress-

Central Province

Settled

Solution in

Progress1260

197


settled & that are in Progress -

Sabaragamuwa Province

Settled

Solution in

Progress416

144


settled & that are in Progress -

Western Province

Settled

Solution in

Progress

1311

1572467


Suggestions and Requests -PIC3

Complaints

Suggestions

Requests3265

670

Status of Total Number of

Complaints Settled & Solution in

Progress - PIC 3

Settled

Solution in

Progress



51

Social & Environmental Safeguard Awareness Program – Kegalle District

The iRoad Program of the Kegalle District commenced on 17 December 2016. Contractors are KD Ebert Holdings (KE1) and Nawaloka Construction Company (KE2, KE3). Construction work of the KE1 Package was suspended from March 2018 due to cash flow problems encountered by the Contractor. Construction work of the KE2 and KE3 Packages have progressed in 37 roads with a simultaneous increase in the public grievances (unattended complaints, requests and suggestions). Kegalle has got the highest number of grievances in the PIC03.

This situation was highlighted during the visit of the ADB Mission during 23 -27 October 2018. This was discussed at the monthly progress meetings also. After highlighting these issues, social safeguard staff of PIC03 in the Sabaragamuwa Province analyzed this situation in depth. The reasons for receiving the highest number of complaints were found to be as follows:

Contractor's field staff members have been changing regularly. (high employee turnover) Their knowledge about Context Sensitive Designs and ADB Social Safeguard Policy was inadequate. Contractor’s field staff mainly pay their attention to the progress of construction at work sites.

Public relationships maintained by the construction staff of the Contractors are low.

Field Officers of the Contractors always direct public complaints to the Employer or Consultants without trying to solve them at field level in consultation with the construction engineer or their supervisors.

To reduce the above-mentioned issues, the Social and Environmental Safeguard Team of PIC03 in the Sabaragamuwa Province have initiated the following process.

1. Categorization of the grievances under the following subjects road-wise.

Access issues Drainage issues Stormwater issues Protection wall related issues Lead-away related issues Culvert construction issues House cracks related issues Road construction works delay issues Air pollution, noise quality and vibration issues Disposal of debris and wasted material issues Issues related to suggestions and requests made by the community and

which cannot be implemented



52

The following practical measures were recommended by the Social and Environment Safeguard Team as solutions to bring down the number of complaints received:

1. For the contractor to take immediate action to mitigate issues that do not require much funds, e.g., issues related to lead away drains and debris disposal

2. Prioritizing in each package at least 20 complaints and requests which are overdue for not having being solved for more than two months and the social safeguard team of the relevant district to monitor the progress in addressing the complaints and requests.

3. Conducting two separate awareness workshops for technical staff of the two packages, one by the Social/Gender/Resettlement Specialist and the Construction Engineer and the other by the Environment Specialist and the Construction Engineer. The following subjects to be discussed at the workshops:

Social Safeguard Policy of the ADB Basics of the concept of Context Sensitive Design Importance of following a safety construction and using PP equipment in

the worksites. Basis of public relations Land donation, tree removal, and debris removal policy of the iRoad

Program. Importance of maintaining healthy public relationships with external

organizations, e.g., schools, Police and the estate sector. These training programs were conducted on 28 November 2018 and 05 December 2018 at Project Manager’s Office (KE2) and Resident Engineer’s Office of Kegalle respectively. All field staff and the Project Manager participated in the training programs and they were appreciative of the training provided.

Although there was not sufficient time to assess the effectiveness of the training programs, the number of unsolved complaints had decreased. The number of public complaints had decreased by 21% in the KE2 package and 40% in the KE3 package during December 2018.

Reported by: D. M. C. Bandara Social & Environment Development Assistant Kegalle District



53

4.3 Awareness Programs Conducted before Commencing Civil Works

Before the commencement of civil works in each district, the Project Management Unit organizes

meetings with road users, Contractors, Project Implementation Consultants and government officers

(Divisional Secretary, Grama Niladhari and other officers relevant to the area). Table 21 presents the

details. During the meetings, special emphasis is given to the grievance redress mechanism,

grievance redress committees and the way the civil works are conducted.

Photographs taken during field visits made by the representatives of the Employer, Consultant and

Contractor are given in Annexure 12.

Table 21 Awareness programs conducted in the provinces (up to 31 December 2018).



54

4.4 Public Information Notices and Request, Suggestion and Complaint Boxes

In addition to the awareness meetings, public information notices in local languages are displayed at

places frequented by the community living in the project area. The main purpose of these notices is to

create awareness about the Project among the communities, make them understand the extent to

which they can get involved in project activities and how they can make complaints, suggestions and

requests to project authorities. Public information notice contains key information about the Project

and the contact numbers of the officers responsible for social and environmental issues. Two sample

notices have been provided in Annexures 13 and 14.

Contact details of the following staff attached to the PIC and the PIU are also displayed for the

information of the public so that they can make their suggestions, complaints and requests to these

officers directly.

Project Implementation Consultants Project Implementation Unit

Environmental Specialist Social/Gender/Resettlement

Specialist

Project Engineer Environmental Safeguards Officer Social Safeguards Officer

Another flyer containing information on road survey markings is also distributed for the information of the public.

Complaint, Suggestion and Request Boxes placed at work sites have been identified to be one of the most effective methods of obtaining the views of the public during the design and construction stages of the Project. These boxes are installed at the site offices of the Contractors and the offices of the Grama Niladharis in charge of the road and public places coming within the construction sites (Table 22). These boxes are opened once a week to collect any requests, suggestions or complaints that have been placed inside them. Photographs showing the installation of the complaint boxes and display of awareness notices are given in Annexure 15.

PIC has introduced a common design for the Complaint, Suggestion and Request Box. This is to avoid any confusion among the public and ensure uniformity in the Complaint, Suggestion and Request Boxes placed at different locations within the area coming under the Project. Its design is shown in Annexure 16. Monitoring of the installation of the complaint boxes and displaying of the awareness notices in the work sites is an important duty of the social and environmental assistants employed by the PIC. They report monthly to the SGRS using the format given in Annexure 17 on the developments that have arisen from the two measures adopted.



55

Table 22 Number of public information notices displayed and Complaint, Suggestion and

Request Boxes placed in the provinces (as at 31 December 2018)

Note 1. With the agreement of the Project Implementation Unit, public information notices and

compliant boxes pertaining to roads that have already been handed over to the Employer have been

removed.

Note 2. MA1, KE1, R1 and R2 Packages have suspended their civil works due to cash flow problems.

The public complaint process has therefore been inactive in these packages.

The maintenance of the notices displayed at public places has become a difficult task for the

Contractors since the notices get faded with time and other notices are at times pasted over them.

iRoad Program will have to address these issues in the future.

4.5 Records of Public Complaints

A prime requirement of this project is the maintenance of records of public complaints received. All

complaints, suggestions and requests received by the PIUs and the PIC are registered at the office of

the project manager of the contractor and attended to. The master register is monitored by the Social

Safeguard Officers of the PIU and PIC during their site visits. A monthly summary of entries made in

this register is presented at the progress review meetings held every month by the Project Manager

(Annexure 18). Project Directors and the Team Leader seriously consider the information presented.

All complaints received through various avenues are classified and actions taken are summarized

(Table 21).

PIC03 has developed new formats to streamline the process of receiving public requests, suggestions

and complaints and these are given in Annexures 19 and 20. These formats have been in use for

reporting since July 2017.



56

4.6 Complaint on House Cracks

Some contractors of PIC 03 pay little attention to mitigate complaints related to house cracks. Table

23 shows province-wise, the number of unsolved complaints on house cracks.

Table 23: Unsolved complaints about house cracks

(Source: Public Complaint Register of each package)

Financial problems faced by the Contractors have become a barrier to mitigating these complaints.

The cost of accommodating public complaints during the period ending on 31 December 2018 has

been around Rs. 168,474,686.74 and their details are given in Table 24.



57

Table 24 Cost of addressing public complaints in the provinces

Eleven meetings of the Grievance Redress Committees set up in Grama Niladhari Divisions and two

meetings of the Grievance Redress Committees set up in the Divisional Secretariat Divisions have

been held during the period under review. Representatives of the Project Implementation Unit and

Project Implementation Consultants and Contractors along with the relevant Grama Niladharis,

Divisional Secretaries or their assistants have attended these meetings. The details of the meetings

are presented in Table 25.

Table 25 Details of the meetings of the Grievance Redress Committees held in the provinces

When a contractor hands over a road to the Employer, a certified copy of the relevant duly completed

public complaint register also has to be submitted to the Project Implementation Consultants along

with the original letters received regarding the complaints. The letters carrying the complaints have to

be signed by the authorized officers: project engineer, construction engineer and project manager and

duly completed public complaints registers have to be signed by the social/gender/resettlement

specialist along with the above-mentioned officers. A sample complaint register is given in Annexure

21. These documents are finally handed over to the Employer along with the other relevant

documents. The MA3 Package in the Matale District has handed over only 4 public complaint

registers. They have to complete another 14 public complaint registers up to the period ending 31

December 2018.



58

Existing Road

5. LAND DONATION

Paragraph 4 of the Resettlement Framework of the iRoad Program states that rural road improvements have to be undertaken completely within the existing right of way (ROW) which has to be between 2.5 m to 5.5 m. Paragraph 8 of the same document states that voluntary land donation has to be made use of if an additional strip of private land is required for road improvement. Basic guidelines set out for land donation are as follows:

▪ Project benefits have to offset realistically the size of the land donated. ▪ “Eminent domain” and other powers of the state should not be used in the event of failing

negotiations for voluntary land donation. ▪ A maximum of 5 % of land can be donated voluntarily by households in particular and for the

households donating such land, no physical displacement should take place. According to Appendix 3 of the Resettlement Framework, written confirmation from the land owner has to be obtained for land donation based on the guidelines developed by the Social Safeguard Specialist (TA 8473) of ADB and the Technical Assistance Consultant of the iRoad Program. A diagram indicating the steps involved in the process is shown below in Figure 25. Figure 25 Steps Involved in the land donation process

If owner has a clear title, sign the

One meter or less from the land

Only a letter of consent (5%) Boundary of the existing roads

More than one meter but not more

than 5% of the total land



59

5.1 Land Donation Activities

When implementing the iRoad Program in Sabaragamuwa and Central Provinces and Kalutara District

in the Western Province, it was revealed that some contractors would need additional strips of land to

carry out road improvements in order to meet the required design standards.

Hence, the following process has been developed for land donation:

▪ Disseminate information to all relevant agencies on the Project and land donation concept

within the road related community through public awareness notices displayed on notice

boards at places visited by the community such as religious centers, Grama Niladhari offices,

post offices and village centers and during the meetings of the Grievance Redress Committees

and discussions of focus groups. Public awareness notice has to be developed in local

languages as stated in the guidelines provided in the Resettlement Framework.

▪ Obtain written confirmation from the land owner about the land to be donated. ▪ Identify and verify the land ownership by examining deeds. ▪ Ensure as a proof of transparency that the consent letter or the relevant Memorandum of

Understanding (MOU) out of the two given below has been signed by the respective Grama

Niladhari. The following two types of MOUs have been introduced:

(a) Individual MOU signed by DS, private land owner and the project engineer of the Employer. (b) Common MOU signed by DS, a group of land owners and the project engineer of the Employer.

The progress made on land donation is given in Table 26.

Table 26 Land Donation Progress (1 July 2018 – 31 December 2018)

1 Consent given for the new lead away culvert is also included. 2 Divisional Secretariat, Department of Agrarian Services, Janatha Estate Development Board, State Plantation Corporation and Land Reform Commission



60

5.2 Land Donation Records

A system to maintain all records related to land donation which includes the following has been

developed.

▪ Initial letter of willingness to donate land

▪ Photographs taken during the awareness meeting

▪ Plan or sketch of the land to be donated

▪ Copy of the land title

▪ Consent letter or MOU

▪ Photographs taken after the improvement of the road section

An electronic database of the lands donated is maintained by the PIU at the offices of the respective

project directors. Photographs related to land donation are given in Annexure 22.



61

6. PERFORMANCE BASED MAINTENANCE (PBM)

Land Ownership and Grievances of the iROAD Program in the Central Province

Issues related to the ownership of land is causing grievances among the community which

takes the direct benefit from the Project. iROAD Program in the Central Province covers the

districts of Kandy, Matale and Nuwara Eliya. The land use patterns of these three districts

are different. Accordingly, the number of grievances reported in the three packages are

different from one another.

NE 02 Package is located within a tea plantation area and has received the lowest number

of public complaints, requests or suggestions when compared to the other packages. Land

in the tea plantation areas in the hill country does not belong to the community who live in

the tea estates Plantation company owns the land. Therefore, people are not much

concerned caused by excavations etc. They are not interested in making requests for

retaining walls, concrete drains, hard shoulders etc. This is all because they do not own the

land where they live. This also reveals the hidden socio-economic plight of the plantation

community.

However, the number of grievances received in the packages of Kandy and Matale arevhigh.

People in these two districts are quite keen on requesting retaining walls, concreate drains,

hard shoulders etc. They are also quick to complain if they face any adverse effect from

project activities. This is mainly because of the high value of the land they own. The titles

of the lands are clear and they are not hesitant to spend their money on house maintenance

and cultivation activities. Consequently, people in the area are always on the look out to

reap benefits from the Project as much as possible to enhance the values of their properties.

As a result, they have many grievances and demands.

However, it is necessary to minimize the adverse effects of the Project on the community

and ensure social safeguard compliance by addressing their grievances. Furthermore, it is

good to study linkage that these grievances have with the geographical locations of the

districts.

Reported by:

Sandaruwani Sumanapala Social Safeguards Officer – iROAD Program (Central Province)



62

6. PERFORMANCE BASED MAINTENANCE (PBM)

Performance Based Maintenance (PBM) works of the Central Province commenced in September

2016 and the works in the Sabaragamuwa Province and Kalutara District in the Western Province

commenced in November 2017. Seventy-seven roads in the Central Province, and 24 roads in the

Sabaragamuwa Province and Kalutara District in the Western Province have been taken over.

Contractors have organized PBM teams for maintenance work and they have been trained by the staff

of the Consultant and Contractors. Staff of the Employer, provincial road agencies, Consultant and

Contractors participated in these workshops.

Table 27 Details of the participants of the workshops on road maintenance

The Consultant has employed one resident engineer in the Central Province and another resident

engineer in the Sabaragamuwa Province and Kalutara District in the Western Province for monitoring

PBM works. Two technical officers have been employed in each district for the PBM works. They

carry out the assessment of the conditions of the roads.

A table and a graph indicating the monthly percentage coefficient of conformity of the 12 roads in the

Central Province are given in Annexure 23.

6.1 Organization of PBM (Contractors)

Contractors of PIC03 have conducted PBM during the past two years and their monthly percentage of

coefficient of conformity is around 90%. These contractors have organized their PBM units efficiently

under the guidance of PIC. PIC monitors these programs at field level through the Resident Engineer

(Maintenance) and technical officers and at monthly progress review meetings. A PBM organizing

chart of one selected contractor (R3) is given in Annexure 24.

6.2 Involvement of Women in Performance Based Maintenance

Appendix 6 III-A of the updated Facility Administrative Manual and Output Item 1:3 of the GAP require

involvement of women in road maintenance work for the same wages as those of the male workers,

with women forming at least 30% of the maintenance work force. Contractors have therefore been

advised to include women in their labor force.

Table 29 and Figure 13 below present the percentage of women workers engaged in performance-

based maintenance works in the contract packages.



63

Table 28 Gender-wise distribution of workers in performance-based maintenance (PBM) works (as at 31 December 2018)

Pictorial evidence of the labor force is presented in Annexure 25.

Figure 26 Gender-wise distribution of workers in performance-based maintenance works (as at 31 December 2018)

Table 29 Gender-wise participation at the workshops on road maintenance conducted in the

Central Province

145

79.3%%

38

20.7%

Gender-wise Distributionof Workers in

Performance Base Maintenance (PBM) Works of

PIC03 (as at 31 Dec. 2018)

Male - 79.3%

Female - 20.7%



64

7. COORDINATION WITH LINE AGENCIES

The Employer, Consultant and Contractors have been able to maintain good coordination with the

relevant government and semi-government organizations in order to fulfill project objectives and

increase the efficiency and effectiveness of the iRoad Program. Details of the social safeguard

activities carried out are presented in Table 30.

Table 30 Details of the social safeguard activities carried out

No. Activity

(Social safeguard) Organization

Status

1. Redressing public grievances and land donation

DS, GN, Assistant Director-Planning On going

2. Activating the land donation process

DS, GN, Officers from the Department

of Agrarian Services, State Plantation

Corporation, Janatha Estate

Development Board, Land Reform

Commission, Pradeshiya Shaba and

Ministry of Plantation.

On going

3. Shifting utilities

Telecom, Ceylon Electricity Board,

National Water Supply & Drainage

Board, Community Water Supply

Department, Pradeshiya Saba

On going

4. Conducting health awareness programs

Medical Health office o f the Health

Department

On going

5. Road closures

PS, DS, Department of Health

Department of Police

On going

6. Conflict resolution with public Department of Police, DS, GN On going

7. Conducting road safety awareness programs in schools

Department of Police,

Department of Education

75%

Completed

8.

Conducting project awareness programs for senior government officers and semi-government officers of the 6 districts

Provincial Council, Provincial Road

Development Authority, Pradeshiya

Sabha

100%

Completed

9. Conducting HIV/AIDS, health awareness and human trafficking programs

Provincial Medical Health Officers (MOH)

84%

Completed



65

8. PUBLIC CONSULTATION AND INFORMATION DISSEMINATION

Project implementation units with support received from Project Implementation Consultants have established an efficient grievance redress mechanism to deal with public requests, suggestions and complaints. Activities relating to the following have already been undertaken:

▪ Awareness meetings ▪ Grievance Redress Committees ▪ Public Awareness Notices ▪ Public Complaint, Suggestion and Request Boxes ▪ Public consultations (Group/Individual) ▪ Field visits before and during construction ▪ Transect walks

Public consultation and information dissemination process was conducted efficiently during the period under review. According to the survey conducted by the Project Implementation Consultants, the community living in the program area has gained many benefits from the iRoad Program. The questionnaire used for the public consultation process is given in Annexure 26 and the awareness notice and the report on the Transect Walk are given in Annexure 27 and Annexure 28 respectively.

Given below are some of the benefits that the community has gained from the iRoad Program.

▪ Improved public/private transport

▪ Improved travel time (avoiding unnecessary time and money wasted on traveling) ▪ Travel comfort ▪ Higher income received from selling agricultural products (tea, minor export crops,

fruits, vegetables etc.) ▪ Prevention of dust generation during traveling and avoidance of air pollution ▪ Minimizing wastage of milk and green products while they are transported ▪ Higher land values ▪ Lower vehicle maintaining costs ▪ Improved family health and sanitary facilities due to links established with suburban

centers ▪ Increased job opportunities for villagers ▪ Increased cultural value of the area ▪ Improved communication facilities between villagers and government/private

organizations



66

9. SOCIAL IMPACTS ENCOUNTERED DUE TO POOR PHYSICAL PROGRESS OF

CONTRACTS

Due to cash flow problems of the Contractors MA1, KE1, R1 and R2, there were delays in

implementing road construction works in 61 roads as shown in Table 31.

Table 31 Poor physical progress of the MA1, KE1, R1 and R2 Packages

Source: Presentations made by project managers at the monthly progress review meetings

Key issues that are being faced by the public due to delay in the road works are as follows:

Economic Impacts

a) Increase in the transport cost of local products such as rice, raw tea leaves, milk, vegetables,

pepper, cloves, nutmeg and mace, and fertilizer; and export crops

b) High cost of travel and longtime taken to travel to and from work places

c) Difficulties faced in transporting agricultural and domestic products (products of

entrepreneurs), increased transport costs of these products and increased vehicle

maintenance costs

d) Increased number of accidents related to motor bicycles and three wheelers

e) Higher market prices of consumer items in the area compared to urban areas caused by the

difficulties encountered in transporting them

f) Filling up of private land with gravel or ABC materials during rainy days

Social Impacts

a) Increased difficulties encountered in the participation in social events (cultural events like

Peraheras)

b) Isolation of villagers from friends and relatives due to road conditions

c) Delays in communications (postal)

d) Difficulties faced by road site settlers due to the absence of a proper access to their dwellings

e) High cost of travel to the government and other officers, banks and entertainment centers in

the nearby owns.

f) Inconvenience caused to school children, government officers (midwives, doctors, postal

officers, development officers, Grama Niladharis etc.) due to failure in public transport

g) Inconvenience caused to the public, especially senior citizens due to absence of doctors and

other relevant officers who opt to avoid coming to the dispensaries regularly because of

travelling difficulties and limit their services to only few hours per week.



67

Health Related Impacts

a) Increased transport cost for consulting doctors in nearby towns or visiting hospitalized relatives

b) Decreased attendance of supporting doctors and supporting staff which lowers the service

qualities of rural hospitals.

c) Respiratory difficulties experienced due to dust by children, elders, pregnant mothers, asthma

patients, disabled persons and bedridden patients

d) Threat of dengue caused by water stagnating in culverts or drains which can cause air pollution

as well with a bad smell.

Education Related Impacts

a) Teachers who get transferred or who are newly appointed to the government schools in the

areas trying to get transfers to other areas or not reporting to their schools at all.

b) Difficulties faced by students in attending schools or tuition classes in urban areas

c) Under developed or permanently closed schools in the area



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10. PROGRAMS ENHANCING PUBLIC PARTICIPATION 10.1 Corporate Social Responsibility Activities (CSR)

Scattered Dream of the Poranuwa Villagers

'Panawenna Rubber Factory Poranuwa Road via South Poronuwa' (Road ID.23) is a rural

road that has been selected for developing under the iRoad Program. It is situated in the

Kahawatta Divisional Secretariat Division of the Ratnapura District and passes through

villages and a vast rubber estate. Both Sinhala and Tamil people use this road for their day

to day travelling to transport their agricultural products and collect their essentials. The

hospital and medical centers, banks, central college, tuition classes, police station, courts and

other government offices are situated near the Kahawatta Junction. Therefore, the standard

of living of the villagers and workers of the rubber estate depend on the quality of the road.

Before the development of the road commenced through the iRoad Program, this road was

narrow and had potholes on its surface. It had no proper drainage system or signages, and

even three-wheelers could not use it during rainy days. The villagers also could not use the

above-mentioned utility centers on rainy days without paying three-wheelers a fare almost

double their usual fare.

villagers prevailed upon the regional politicians of the government to commence the road

development activities to mitigate this situation. Upon the directives received from the

government and local politicians, the Employer (RDA) instructed the Contractor to commence

the road development work. At that time, the Contractor was facing a cash flow problem.

However, on 06 February 2018 he commenced work to develop 6.2 km of the road but could

lay asphalt only up to a distance of 3.76 km. He suspended his work on 30 June 2018. This

inconvenienced the public using the road and caused difficulties to them as stated below.

Poor maintenance of the road sections that are to be constructed leading to difficulties

in the movement of vehicles and pedestrians

Poor safety arrangements which could easily cause fatal accidents to the public and

road users (especially three-wheelers and motor bicycles) and those who reside by

the road side

Inconvenience caused to road side residents for not been able to have a proper

access to their houses.

Damage caused to already completed road surfaces due to not completing the

shoulders and road side drains.

Non-restoration of the sites that were used for dumping and disposal of waste material

with the principal of the Tamil School, Poronuwa also making a complaint about it

The above-mentioned difficulties describe how the dreams of the Poronuwa villagers had

about using a developed road shattered.

Reported by:

M. W. M. Mangala Wijesinghe Social & Environment Development Assistant Kandy & Matale Districts



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10. PROGRAMS ENHANCING PUBLIC PARTICIPATION

10.1 Corporate Social Responsibility Activities (CSR)

All contractors with assistance from the PIC and their respective PIUs have undertaken several social activities in their respective areas. Two workshops by CSD / Safeguards Consultant Specialist of TA8473 on the importance of CSR Programs were organized for the key officers of the PIUs, PIC and Contractors. They brought about a change in the attitudes of the participants towards CSR Projects. CSR Programs were monitored by social and environment assistants and a proper reporting system for the activities was established. Objectives of the CSR Programs are listed below.

1. To identify hardships undergone by public in the project area and provide them with tangible

/intangible benefits

2. To build up public relations with communities living by the roads that are developed

3. To enhance goodwill of the construction companies

4. To build public participation in the Project

5. To promote the use of freely available government facilities

Contractors have conducted 7 CSR programs during the period under review (Annexure 29) and their details are provided in Table 32. Compared to the past two and half years there has been a decrease in the CSR Programs conducted by the Contractors this year because of cash flow problems encountered by some of them. Table 32 Details of the CSR programs conducted

District Package CSR activity Approximate

cost (Rs.)

Kegalle

KE2 Distribution of pepper plants in collaboration

with the Department of Export Agriculture 8,000.00

KE3 Providing a new main gate to the Galathara

Uduwewala School 35,000.00

Ratnapura

R3 Repairing and re-Painting of the Preschool

Building – Demuwatha Village (Near RN 27) 90,000.00

R3 Construction of a new access road to Gabbela

Maha Vidyalaya 30,000.00

R3 Improving the surrounding area of the temple-Anandaramaya, Digandala, Demuwatha

25,000.00

Kalutara

KL2 Preparing land to build for a Stupa at Siri

Dharmarama Temple, Dodampitiya,

Kopiyawatta.

20,0000.00

KL3 Conducting a Dengue prevention campaign in

the Pelawaththa town area 16,100.00



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Extending a Helping Hand to the Poor People of the Katulanda Village

Katulanda is a remote village situated in the Dehiowita DS Division in the Kegalle District in the Sabaragamuwa Province. The living conditions of the villagers have got worsened because of the difficulties they experience in reaching the village. When the development work on the Boralankada-Katulanda Road (Road ID. 18) commenced it was considered as a huge consolation by the villagers. This road connects Deraniyagala town to Katulanda village via Boralankada. The collection and distribution center of the area is located in Deraniyagala. The contractor for the road development work which commenced in January 2016 was KD Ebert & Company.

Villagers receive their main income from rubber tapping in a large rubber estate. They also earn an additional income by growing minor export crops and tea in their home gardens. According to the reports of DS (Dehiowita), Katulanda is the poorest village in his division.

To improve the living conditions of the villagers of Katulanda, the iRoad program decided to conduct a CSR Project in the village with financial assistance from KD Ebert & Company. A social and economic survey among 60 households to identify deserving families whose income and livelihoods could be improved, was conducted by the students of the Management Faculty of the Sri Jayawadhanapura University. The survey identified 32 households for livelihood development using pepper cultivation among others. Most of the families identified for this opted to cultivate pepper as an intercrop in their tea small holdings. After the survey, the organizers arranged awareness programs on pepper cultivation for the people with the assistance of Samurdhi officers and export agriculture officers. Six-hundred plants were purchased from government approved nurseries and distributed among the people on 10 November 2016. Cost of the plants and their transport which totaled to about Rs. 23,000 was borne by KD Ebert & Company. The Environment and Social Divisions of the Employer (RDA) Consultant and Contractor participated in all of the activities of the training program. The organizers and extension officers of the Export Agriculture Department visited the villagers regularly to give instructions to them.

After two years, each household was receiving an income of Rs. 8,000.00 from their pepper cultivations, and the total income of all those who receive plants was about Rs. 250,000.00. This income is expected to increase annually by about 50%, i.e., by about Rs. 375,000.00 next year and by about Rs. 560,000.00 the year after. They are expecting a bigger harvest in the next season.

The iRoad Program has thus helped the villagers, especially the tea small holders to earn an additional income. The villagers of Katulanda are therefore happy about the Program and they are grateful to the iRoad program team.

Reported by: D. M. C. Bandara Social & Environment Development Assistant Kegalle District



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Improvement of the Water Channel System in the Bodhimaluwa Wihara

Mawatha

Elamalpe-Godakawela Road is a remote road included in the R3 Package. It has a total length of about 2 km and the by road “Bodhi-Maluwa Wihara Mawatha” starts at CH: 0+040 RHS. The by road access was done by the roject. The lead way drain was towards the by road. Water flow was blocked in the middle of the by road because the stream was a little away from the end point of the lead away drain. Villagers using the by road requested the iRoad Program to improve the water channel system without disturbing the by road. RR Constructions (Pvt) Ltd helped to design a proper water channel system to resolve this problem. A cross drain was constructed as a first step. Then the first half of the lead way drain was connected to the cross drain and the other half of the lead away drain was connected to the stream. Then the three sections (two sections of the lead away drain and the cross drain) were combined as one channel. Finally, the drain was covered with slabs. Now the lead away drain is functioning properly and the villagers are using the by road without any inconvenience. RR Constructions (Pvt) Ltd which had to spend a considerable amount of money on the work undertook it as a social project of the iRoad Program.

10.2 Context Sensitive Design Works

According to the Safeguard Policy Statement (SPS 2009) of the ADB, no development of a country

should leave any set of people negatively affected either economically or physically. This is important,

especially when community participation is required at various stages of a project to ensures the

sustainability of the project. Context Sensitive Designs (CSDs) help to involve all stakeholders of a

project in it.

At the request of the public, some changes to the original designs of civil works had to be made and

their details are given in Table 33.

Reported by:

Aruna Gunathilaka Social & Environmental Officer – R3 Package RR Constructions (Pvt) Ltd.



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Table 33 Design changes made to the original designs at the request of the public - (From 01 July 2018- 31 December 2018)

Package Road ID Name of the road Changes made to the original design Outcome

NE1 1 Abagaspitiya - Ladupita - Liyanawela

PS (Pradesiya Saba) requested to remove the concrete surface as wanted by the villagers. Therefore, the surface was crushed to remove the concrete and it was replaced with a layer of ABC Asphalt from CH: 2+456 to 3+480 and from CH: 4+268 to 4+412.

Satisfied

KE2

20

Atalawaththa Wangedimole Ela

Hedungama Puhulwala Salgala Welhella

A kerb and a channel drain were introduced to replace the earthen shoulder to prevent storm water surface runoff entering the nearby houses (CH: 6+873-6+910 LHS)

Satisfied

36

Etikeeriyagolla - Naberiyawa – Atugoda

Road

A kerb and channel drain were introduced to replace the earthen shoulder to prevent storm water surface runoff entering nearby houses (CH: 0+050-102 RHS)

Satisfied

RRM slope protection wall+Kerb & channel drain were introduced (CH: 0+312-342 R) at the down side of the embankment

Satisfied



73



KE2

38 Imbulgala to Ambanpitiya - Kumarage

Mawatha

A concrete "U" drains with a 1.0 m raised outer limb was introduced to replace the earth drain+open cut slope (CH: 1+600-616 LHS) of an adjacent house.

Satisfied

RCC retaining wall (CH: 1+189-1+192R) was introduced to replace the open embankment of a nearby down side house.

Satisfied

39

Alawattenna - Dedigama

A Kerb and channel drain were introduced to replace the earthen shoulder to prevent storm water surface runoff entering a nearby house (CH: 4+960-5+010R).

Satisfied

The centerline was shifted from CH: 0+000 to CH: 0+050 (towards RHS) to avoid it falling over the properties of a Buddhist temple.

Satisfied

40 Palapoluwa - Kumbalgama Causeways were introduced to replace new culverts (CH: 2+580, 2+806)

Satisfied



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KE2

58 Algama - Dikdeniya Road (Algama Kanista

Vidyalaya,Ihalagama Road

Safety arrangements were made for the outer curve side considering the steep embankment (i.e. Guard stones or Guard rail at -CH: 0+830-900. Super elevation was also increased because of the presence of sharp bends with steep vertical gradients.

Satisfied

59 Dedigama - Veneriwaththa - Koongahamula

Pitadeniya Road A concrete pavement was introduced as a causeway in place of the asphalt pavement to avoid flooding.

Satisfied

60 Dedigama - Herathgoda - Othnapitiya Road

A protection wall was introduced in place of the open embankment at the downside access road near the main road connection to avoid soil erosion.

Satisfied

A concrete "U" drains with a 0.6 m raised outer limb was introduced in place of the earth drain+open cut slope (CH:1+140-156 RHS) because of the collapsible soil present near rubber plants

Satisfied

A kerb and channel drain were introduced in place of the earthen shoulder to prevent storm water surface runoff entering a house nearby (CH: 0+615-638 RHS)

Satisfied

KE3 29 Kempitiya Muslim Palliya - Kempitiya Temple CH:2+510-2+600 Center Line was shifted to prevent disturbance to the existing community well

Satisfied



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Table 33 - Design changes made to the original designs at the request of the public - (From 01 July 2018- 31 December 2018)


KE3

47

Keppitipola - Mahakehelwala Ihalagama -

Galpotta Pasal junction - Kiriyateuna -

Beddewela At CH:4+500 a U drain was proposed Satisfied

51 Thuththiripitiya Junction - Wattegadara At CH:1+895-1+909 LHS, a U Drain was proposed by raising the outer wall up to 1.3 m

Satisfied

66 Randeniya Graselin Janapadaya -

Dimbulgamuwa Road

At CH:1+500-1+570 LHS, a drain was proposed to prevent soil erosion

Satisfied

At CH:1+010-1+060 LHS, a curb and channel drain were proposed

Satisfied

At CH:1+130-1+140 L a wall was proposed to prevent soil erosion

Satisfied

At CH:1+435-1+465 L, a wall was proposed to prevent soil erosion

Satisfied

KL1

10 Wellahandiya Main Road Lomant Watta

Galketiya via Gamagoda

Vertical alignment was amended to block flood water

from CH: 0+200-0+280 to 0+880-0+930 Satisfied

14 From Thebuwana Arappalakanda Factory to

Ayurweda Hospital

A hard shoulder was constructed in front of the hospital

from CH: 1+540-1+640 onwards Satisfied

43 Yala Junction to Werawaththa Naragala

Road

A binder overlay was proposed on the existing asphalted

road section from CH: 1+100-2+200 Satisfied



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Table 33 - Design changes made to the original designs at the request of the public - (From 01July 2018- 31December 2018)


KL1

44 From Kandana to Ilimba Road A catch pit was proposed for agricultural purposes at CH:

0+950, CH: 3+171. Satisfied

45 From Ilimba Junction to Ilimba Thotupola

Road Road length was extended by 100 m starting at CH: 3+300 Satisfied

48 Danwattagoda Kalawila Main Road Road length was extended by 100 m starting at CH: 2+500 Satisfied

50

Yatadola Krushikarma Junction to

Ragalawela Bothaldeniya via Dewalakanda

Halkandawila Road

A new culvert was introduced for agricultural purposes at

CH: 1+257. Satisfied

57 Wilegoda Rosawatta By Road Pavement design was changed (concrete pavement to

asphalt pavement) at CH:0+180-0+520.

Satisfied

58 From Wijemanna Mawatha to Pushparama

Road

Pavement design was changed (concrete pavement to

asphalt pavement) at CH:0+350-0+500.

Satisfied

59 From Duwa Temple Road Vilegoda Via Aluth Para

A retaining structure was constructed for the by road at

CH:0+270(RHS).

Satisfied

95 From Arukgoda Indrasara Mawatha to

(Pulungas Junction) Thimbiriya Junction Initial route was amended (130 m) at CH: 1+300.

Satisfied



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KL1 96 From Rukgaha Bus Road Retiyalagoda

Belikele via Alubomulla

Pavement design was changed (concrete pavement to asphalt

pavement) at CH:2+400-2+600 Satisfied

KL2

51 Pannila Kannangara Mw via Galathara

Road

A concrete drain with a raised outer wall was provided to protect

land prone to earth slips (Ch:0+690 to 0+710) Satisfied

53 Kopiwathttha Uthumgama Walallawita

Road

Road section was raised to prevent inundation (Ch:11+200 to

11+400) Satisfied

Road section was raised to prevent inundation (Ch:12+600 to

12+820) Satisfied

A concrete drain with a raised outer wall was provided to protect

land prone to earth slips (Ch:07+170 to 07+200) Satisfied

A retaining wall was provided to protect the road at Ch:09+450-

RHS Satisfied

88 Malliwaththa to Elagiriya Road Road section was raised to prevent inundation (Ch:02+700 to

02+920) Satisfied

KL3 30

Sagarapalansooriya College Via

Batugampola Road

Built up drains were provided at CH: 6+300-6+410LHS Satisfied

Built up drains were provided at CH:1+400-1+452 Satisfied

82 Rathmalgoda Deerananda Mawatha A concrete built up drain was introduced for the lead away at CH:0+570LHS

Satisfied



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11. CONCLUSION AND RECOMMENDATIONS 11.1 Conclusion

The report highlights the measures taken by the project management in relation to social safeguard

activities of the Project, Grievances Redress Committees (GRCs), Gender Action Plan (GAP), land

donation process, HIV/AIDS prevention, health awareness and human trafficking camps and other

social activities conducted by the Contractors as Corporate Social Responsibility Projects and the

performance-based maintenance of roads that have been handed over to the RDA.

During the period under consideration, 112 land strips have been donated by land owners of the six

districts. Land donation process is administrated by the PIU with assistance from the GN and DS of

the area, staff of the Agrarian Services Department and PIC03.

The main sources for receiving public responses for the iRoad Program in the Sabaragamuwa and

Central Provinces and in Kalutara District in the Western Province are the Complaint, Suggestions

Requests Boxes and Awareness Notices installed in the relevant areas.

Corporate Social Responsibility (CSR) Programs are being used to promote public relations. PIC03

conducted two training workshops for the staff of PIU, PIC and the Contractor at the TL office and PD

office of the Central Province. Through these workshops, project managers of 18 CRC packages could

change their attitudes towards the CSR Programs positively. Seven CSR Programs were also

conducted during the period. There was a significant decrease in the number of such programs

conducted during the period under consideration as compared to the number in the last two and half

years due to cash flow problems faced by some of the contractors and because others were giving

priority to finalizing their civil construction works.

During the period under review, PIC03 was able to establish strong links with the relevant

stakeholders such as Provincial Councils, Pradeshiya Sabhas, Divisional Secretariats, Planning

Divisions of the DS Offices, Department of Education, Department of Police, Department of Agrarian

Services, Provincial Road Development Authority, Ceylon Electricity Board, National Water Supply

and Drainage Board, Community Water Supply Department, Regional Medical Officer of Health, State

Plantation Corporation, Janatha Estate Development Board and Land Reform Commission as well as

several other government institutions. In accordance with the gender sensitive policy of the ADB, six

district level gender mainstreaming workshops were conducted under the guidance of the ADB Gender

Specialist. They were fruitful and were appreciated by the technical staff of the iRoad Program. The

service provider conducted a program on productivity as an awareness program by conducting 50

telephone conversations with the participants who have collected and reported 20 stories about the

gender sensitivity of the iRoad PIC03.

PIC03 paid special attention to the monitoring of the social safeguard process of the Project in addition

to making site visits. This was discussed at the monthly progress meetings, weekly meetings and

fortnightly meetings held with the staff of the Contractors. The social and environmental team of the

PIC03 had monthly meetings and field visits to discuss the monthly progress and the program of the

following month. These meetings gave an opportunity for the participants to share their experience.

ADB-CSD Social Safeguard Specialist (TA 8473) also made frequent field visits and provided

guidance to improve the quality of the social safeguards work.

The construction work of four civil contract packages had to be suspended because of the cash flow

problems faced by the Contractors while there were 3 other contractors working for 8 civil contracts



79

who were slow in their construction works. This has increased the number of social issues in the road

related areas.

11.2 Recommendations

1. PIU and PIC encourage Contractors to employ women and discourage the employment of child labor in order to fall in line with the guidelines provided in the loan conditions. However, several challenges had to be faced by the Contractors in employing female workers on road sites. The percentage of women employees who worked in 18 work sites in the 6 districts was only 10% in December 2018. This situation has to be improved. It is also proposed to increase the membership of the women in Level 2 and Level 3 GRCs and increase the participation of women in road development activities.

2. Because of the high turnover of technical staff of the Employer, Consultant, and Contractors,

training programs on the safeguard component of the iRoad Program have to be carried out for every new batch of recruits as and when necessary to ensure that safeguard standards of the iRoad Program are maintained.

3. More workshops on sharing experience among Social/Gender and Resettlement Specialists of PIC01, PIC02 and PIC03 of the iRoad Program and awareness programs to change the attitudes of the technical staff of the Employer, Consultant and Contractors about the safeguard component of the iRoad Program have to be conducted.

4. Capacity building programs have to be organized for the female members to improve the capacity of the communities. This has to be either a billing item or conducted in collaboration with other line agencies. This program can be activated in relation to family income, family food security, business link identification of new business opportunities after the road development and as a family cordiality development program. It will improve the use of the developed roads making it an effective economic development tool.

5. More attention has to be paid to the safety of road users and employees of the Contractors

using the following:

a) Increased supervision by Employer and Consultant during the construction stage b) Increased 'monthly safety payments' to Contractors to motivate them to comply with the safety

requirements (road safety and PP). c) Conducting more road safety awareness programs for the users of the developed roads with

special attention paid to motorbike riders and three-wheeler drivers. d) Installing a sufficient number of non-conventional signage boards including those indicating

the stipulated speed limit of 25 kmph together with warning road safety slogans in the regional ethnic languages.

6. A community mobilization training program for technical staff of the Project (Employer,

Consultant & Contractor) has to be organized before initiating the construction works of the next iRoad Programs.

The next reporting period will be from January 2019 to June 2019. A substantial quantum of civil works will be completed by this time giving way to the maintenance process.

ANNEXURES ARE AVAILABLE ON REQUEST

Documents

Integrated Road Investment Program – Tranches 2, 3, and 4: PIC … · 2019. 3. 18. · Social Monitoring Report Project Number: 47273-004 /005 /006 Loan Numbers: Tranche 2 – 3221