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AutoZone, the leading retailer and distributor in the automotive aftermarket industry, expands B2B eProcurement integration capabilities with a com- plete PunchOut solution. Leveraging the PunchOut2Go Gateway technology leads to the following results: CLIENT: AutoZone INDUSTRY: Automotive OBJECTIVE: Expand B2B eProcurement integration capabilities to accelerate go-to market time CHALLENGE: Go-to market time disadvantage due to customization requirements for the various eProcurement platforms and new B2B buyers PunchOut2Go SOLUTIONS: PunchOut Gateway Implementation For more than 30 years, AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. They are the leading retailer and distributor of automotive replace- ment parts and accessories in the country. AutoZone sells auto and light truck parts, chemicals, and accessories through branded retail stores in 40 states plus the District of Columbia, Puerto Rico, Mexico, and Brazil. Fortune 500 Company 5.346 stores in 50 states 65,000 employees $8.1 billion in annual sales Full PunchOut and B2B order automation capabilities INTEGRATED for SUCCESS: AUTOZONE EXECUTIVE SUMMARY Accelerated go-to market time Quick onboarding of new eProcurement customers Significant reduction in manual processes Savings in cost and time as a result of fewer transaction errors Integration with Shop Management Systems AUTOZONE: LEADER IN THE AFTERMARKET Max Baer Program Specialist, Commercial eCommerce

INTEGRATED for SUCCESS: AUTOZONE · AutoZone to emulate the B2B punchout experience for customers, their eProcurement systems, and to do end-to-end testing prior to engagement. AutoZone

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Page 1: INTEGRATED for SUCCESS: AUTOZONE · AutoZone to emulate the B2B punchout experience for customers, their eProcurement systems, and to do end-to-end testing prior to engagement. AutoZone

AutoZone, the leading retailer and distributor in the automotive aftermarket

industry, expands B2B eProcurement integration capabilities with a com-

plete PunchOut solution. Leveraging the PunchOut2Go Gateway technology

leads to the following results:

CLIENT: AutoZone

INDUSTRY: Automotive

OBJECTIVE: Expand B2B eProcurement integration capabilities to accelerate go-to market time

CHALLENGE: Go-to market time disadvantage due to customization requirements for the various eProcurement platforms and new B2B buyers

PunchOut2Go SOLUTIONS: PunchOut Gateway Implementation

For more than 30 years, AutoZone has been committed to providing the

best parts, prices, and customer service in the automotive aftermarket

industry. They are the leading retailer and distributor of automotive replace-

ment parts and accessories in the country. AutoZone sells auto and light

truck parts, chemicals, and accessories through branded retail stores in 40

states plus the District of Columbia, Puerto Rico, Mexico, and Brazil.

Fortune 500 Company

5.346 stores in 50 states

65,000 employees

$8.1 billion in annual sales

Full PunchOut and B2B order automation capabilities

INTEGRATED for SUCCESS: AUTOZONE

EXECUTIVE SUMMARY

Accelerated go-to market time

Quick onboarding of new eProcurement customers

Significant reduction in manual processes

Savings in cost and time as a result of fewer transaction errors

Integration with Shop Management Systems

AUTOZONE: LEADER IN THE AFTERMARKET

Max Baer Program Specialist, Commercial eCommerce

Page 2: INTEGRATED for SUCCESS: AUTOZONE · AutoZone to emulate the B2B punchout experience for customers, their eProcurement systems, and to do end-to-end testing prior to engagement. AutoZone

CHALLENGE

SEARCH FOR A SOLUTION

Integrations to eProcurement systems are time and resource consuming projects that require specialized customizations for each client and platform. Most B2B Buying organizations expect B2B Suppliers to complete an integration with their eProcurement platform within 30-90 days of a signed contract. Due to challenges with in-house IT resources constraints, go-to-market timing expectations, and the competitive market environment with more commercial customers adopting eProcurement spend management systems, AutoZone quickly identified the need to search for a technology solution to expand their standard cXML integration capabilities in order to offer their full line of automotive aftermarket parts and accessories to any buyer within the B2B eProcurement channel.

If we had worked with PunchOut2Go

earlier, we would be much further along.

The value in PunchOut2Go’s abilities to

understand multiple system and buyer

requirements saves AutoZone time and

resourcesMax Baer

Program Specialist, Commercial eCommerce

PunchOut2Go Gateway Solution Features:Consumes PunchOut Setup Request, Response, and Order message transaction documents

Adapts to the B2B eProcurement document exchanges to encompass, harmonize, and deliver consistent PO Integrations, receive and dispatch Advanced Ship Notices, and Invoicing

Simplifies conversation between their e-commerce store and buyers’ eProcurement systems

Integrate once with the PunchOut2Go PunchOut Gateway and use for any buyer utilizing any procurement system

One-on-one support with AutoZone development team

Access to PunchOut2Go Supplier portal – the only punchout catalog validation portal on the market

Time To Market

SO

LU

TIO

N

RESULTS

www.PunchOut2Go.com

With PunchOut2Go’s one-on-one development support, the PunchOut2Go Gateway technology was configured with the AutoZone ConnectSM program and deployed in just 30 days. This one-time integration allows the PunchOut2Go Gateway to adapt to AutoZone’s standard cXML integration and leverage it to allow AutoZone to integrate with PunchOut systems utilizing any methodology of cXML or OCI and extend support for orders, shipping notices, and invoicing but not limited to via EDI, cXML, xCBL, etc.

This solution is also used for AutoZone to integrate directly with Shop Management systems. Their delivery model requires identifying the buyer’s local address, providing the geographical location information needed to display product availability and delivery time expectations within the PunchOut session. However, some buyers’ systems may not have the requirement during PunchOut to deliver such information. PunchOut2Go supports the address ID mapping and other customizations to facilitate integrations where those conditions exist.

As a result of implementing the PunchOut2Go Gateway, AutoZone is well positioned to expand quickly and connect with their commercial B2B eProcurement customers, with the ability to integrate with any customer using any procurement system in hours. The customer onboarding process has been greatly reduced due to the PunchOut2Go Portal which allows AutoZone to emulate the B2B punchout experience for customers, their eProcurement systems, and to do end-to-end testing prior to engagement. AutoZone is now able to address technical integration challenges, is less dependent on third-party catalogers, has an easy method of integrating with any eProcurement customer, and has successfully reduced the go-to-market time for their customers.

In the search for a technology solution, AutoZone evaluated several third-party eProcurement integration and data management providers. These options were judged on relevant skills in project and account management, B2B integration experience, eProcurement cXML PunchOut experience, automotive aftermarket experience, and customization experience. Professional service and support were also considered, as well as experience with AutoZone’s e-Commerce platform, and ability to speed the onboarding process.Following an intensive vetting process, AutoZone chose PunchOut2Go to expand the capabilities of their AutoZone ConnectSM program, whose core business is to help organizations leverage their own infrastructure to facilitate and manage eProcurement integrations.

Positioned To Expand Quickly