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AutoZone, the leading retailer and distributor in the automotive aftermarket
industry, expands B2B eProcurement integration capabilities with a com-
plete PunchOut solution. Leveraging the PunchOut2Go Gateway technology
leads to the following results:
CLIENT: AutoZone
INDUSTRY: Automotive
OBJECTIVE: Expand B2B eProcurement integration capabilities to accelerate go-to market time
CHALLENGE: Go-to market time disadvantage due to customization requirements for the various eProcurement platforms and new B2B buyers
PunchOut2Go SOLUTIONS: PunchOut Gateway Implementation
For more than 30 years, AutoZone has been committed to providing the
best parts, prices, and customer service in the automotive aftermarket
industry. They are the leading retailer and distributor of automotive replace-
ment parts and accessories in the country. AutoZone sells auto and light
truck parts, chemicals, and accessories through branded retail stores in 40
states plus the District of Columbia, Puerto Rico, Mexico, and Brazil.
Fortune 500 Company
5.346 stores in 50 states
65,000 employees
$8.1 billion in annual sales
Full PunchOut and B2B order automation capabilities
INTEGRATED for SUCCESS: AUTOZONE
EXECUTIVE SUMMARY
Accelerated go-to market time
Quick onboarding of new eProcurement customers
Significant reduction in manual processes
Savings in cost and time as a result of fewer transaction errors
Integration with Shop Management Systems
AUTOZONE: LEADER IN THE AFTERMARKET
Max Baer Program Specialist, Commercial eCommerce
CHALLENGE
SEARCH FOR A SOLUTION
Integrations to eProcurement systems are time and resource consuming projects that require specialized customizations for each client and platform. Most B2B Buying organizations expect B2B Suppliers to complete an integration with their eProcurement platform within 30-90 days of a signed contract. Due to challenges with in-house IT resources constraints, go-to-market timing expectations, and the competitive market environment with more commercial customers adopting eProcurement spend management systems, AutoZone quickly identified the need to search for a technology solution to expand their standard cXML integration capabilities in order to offer their full line of automotive aftermarket parts and accessories to any buyer within the B2B eProcurement channel.
If we had worked with PunchOut2Go
earlier, we would be much further along.
The value in PunchOut2Go’s abilities to
understand multiple system and buyer
requirements saves AutoZone time and
resourcesMax Baer
Program Specialist, Commercial eCommerce
PunchOut2Go Gateway Solution Features:Consumes PunchOut Setup Request, Response, and Order message transaction documents
Adapts to the B2B eProcurement document exchanges to encompass, harmonize, and deliver consistent PO Integrations, receive and dispatch Advanced Ship Notices, and Invoicing
Simplifies conversation between their e-commerce store and buyers’ eProcurement systems
Integrate once with the PunchOut2Go PunchOut Gateway and use for any buyer utilizing any procurement system
One-on-one support with AutoZone development team
Access to PunchOut2Go Supplier portal – the only punchout catalog validation portal on the market
Time To Market
SO
LU
TIO
N
RESULTS
www.PunchOut2Go.com
With PunchOut2Go’s one-on-one development support, the PunchOut2Go Gateway technology was configured with the AutoZone ConnectSM program and deployed in just 30 days. This one-time integration allows the PunchOut2Go Gateway to adapt to AutoZone’s standard cXML integration and leverage it to allow AutoZone to integrate with PunchOut systems utilizing any methodology of cXML or OCI and extend support for orders, shipping notices, and invoicing but not limited to via EDI, cXML, xCBL, etc.
This solution is also used for AutoZone to integrate directly with Shop Management systems. Their delivery model requires identifying the buyer’s local address, providing the geographical location information needed to display product availability and delivery time expectations within the PunchOut session. However, some buyers’ systems may not have the requirement during PunchOut to deliver such information. PunchOut2Go supports the address ID mapping and other customizations to facilitate integrations where those conditions exist.
As a result of implementing the PunchOut2Go Gateway, AutoZone is well positioned to expand quickly and connect with their commercial B2B eProcurement customers, with the ability to integrate with any customer using any procurement system in hours. The customer onboarding process has been greatly reduced due to the PunchOut2Go Portal which allows AutoZone to emulate the B2B punchout experience for customers, their eProcurement systems, and to do end-to-end testing prior to engagement. AutoZone is now able to address technical integration challenges, is less dependent on third-party catalogers, has an easy method of integrating with any eProcurement customer, and has successfully reduced the go-to-market time for their customers.
In the search for a technology solution, AutoZone evaluated several third-party eProcurement integration and data management providers. These options were judged on relevant skills in project and account management, B2B integration experience, eProcurement cXML PunchOut experience, automotive aftermarket experience, and customization experience. Professional service and support were also considered, as well as experience with AutoZone’s e-Commerce platform, and ability to speed the onboarding process.Following an intensive vetting process, AutoZone chose PunchOut2Go to expand the capabilities of their AutoZone ConnectSM program, whose core business is to help organizations leverage their own infrastructure to facilitate and manage eProcurement integrations.
Positioned To Expand Quickly