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be down to every member of the
team. We need to build on the
success shown already and I was
excited to see the fantastic results
from the customer feedback ques-
tionnaires which showed over
18,000 compliments last year. We
are looking to build further on this
success, and training has already
commenced for practice teams
covering the patient experience.
Clinical Road shows
This was the first time the senior
board have held regional events
and see this as a start of the part-
nership agreement where clini-
cians can hear the key messages
of driving the business forward,
whilst senior management listen
to invaluable feedback on the
areas we need to invest time and
money to provide the world lead-
ing quality health care business
we aspire to become.
In total 10 regional events were
organised over a 2 week period
with Richard Smith (CEO), Steve
Williams (Clinical Services Direc-
tor), Dawn Farrell (Director of
Operations) and Cliff Davies
(Clinical Director) all presenting.
The events were also attended by
regional teams, head office staff
and the rest of the board all gain-
ing valuable feedback for the rest
of their teams. There was a fantas-
tic turn out with over 500 dentists,
specialists, therapists, hygienists
and clinical dental technicians
attending. The enthusiasm and
passion shown emphasises the
quality of people we have work-
ing within IDH.
Steve Williams
Welcome to the latest clinical update.
It is interesting times within dentistry
as a whole as we face a number of
challenges and press interest regard-
ing the profession. I wanted to update
you regarding some of the stories and
what we are doing as a company to
address the issues raised;
The long awaited OFT report regard-
ing dentistry was published. Despite
their findings recognising that patients
are largely satisfied with the services
provided by dentists and according to
World Health Organisation, the UK is
considered to have one of the highest
standards of oral health in the world,
the press highlighted the negatives
from the report. One area IDH were in
agreement with the OFT, was that
there should be improved price trans-
parency and choice for patients cover-
ing both NHS and private treatments
and I am pleased that we now have
displayed updated private price lists
alongside NHS charges in all practic-
es where appropriate.
In May we saw NHS protect releasing
the headlines that NHS dental fraud
was estimated at £73M. Although the
figures reported were extrapolated
from a small base and some of the
assumptions could be challenged, it
does highlight the renewed focus the
PCTs are adopting regarding claiming
activity and the necessity to balance
their books. The PCTs are currently
under pressure to demonstrate value
for money as their positions are under
threat during the current restructuring
plan where they will reduce to 27
local offices and move towards the
commissioning board structure in
April 2013.
We have seen some local challenges
from PCTs regarding claiming activi-
ty and continue to help individual
dentists defend this where appropri-
ate. The key to successful defence as
always has been acting in the pa-
tient’s best interest and the quality of
the record keeping. In addition, as a
company, we have developed the
individual claiming reports which has
recently been launched across the
business and this will help you man-
age areas that you need to act on.
Access to the reports are from the
clinical app see page 5 for details.
The economy as a whole never seems
to be out of the news recently. The
wave of euphoria surrounding the
Olympics was a welcome rest bite
and let’s hope this continues into the
rest of the year. There have been
differing stories of dental practices
being affected and both NHS and
private practices have stories relating
to increased costs and lower turnover.
The key to success appears to be
good patient care and the offering to
the patient. No longer can we rely on
a NHS banner being enough to fill
surgeries. Everything we do has to be
centred around great patient care
from the moment a patient first con-
tacts the practice and the success will
News
Integrated Dental Holdings
October 2012 Volume1, Issue 2
Clinical Newsletter
Whitening becomes
legal
Clinical Info app is
available
IDH Academy to
open in April 2013
Bunsen Burners
allowed in IDH
Inside this issue:
IDH Dental Academy 2
HTM 01-05 Training Days
Bunsen Burner Update
3
Antibiotic prescription
4
IDH Clinical Info App 5
Sharps injury prevention 6
IDH Compliance Managers
Prescribing Reports
Eastman CPD reports
7
New Dental Contract Pilots 8
Labs update
Peer review groups
9
Private Dentistry 10
Materials update 11
Whitening 12
Please visit http://
idhgroup.co.uk/
feedback to give
feedback and
suggestions.
At IDH we are very excited about
the launch of our new academy in
spring 2013. Our opening has been slightly delayed by problems with the
electricity supply to the building.
Over recent years IDH has grown
rapidly and we feel very strongly that
the competence and engagement of our dental teams is absolutely vital to
our successful and continued growth.
Our vision for the academy is to”
deliver world class training for all
IDH staff and external delegates, showing commitment to our staff and
deliver high quality dental care”.
We need to deliver the best quality
treatment for our patients and to do
this we need to train our clinicians to deliver all treatment options. This has
been a key driving force behind the
academy concept and will give our clinicians access to excellent training
facilities and courses.
Through the academy we can deliver
training for the whole dental team
ensuring that we attract and retain the best clinicians and staff to work in
IDH practices.
Lecture rooms, seminar rooms, de-
contamination training facilities,
radiography training facilities, phan-
tom head room, and Audio Visual facilities will all be available along
with dental surgeries equipped to
allow patients to be treated on
courses.
We will provide all forms of train-ing from web based learning to
nurse training to cosmetic and ad-
vanced restorative dentistry.
In addition the academy will house a
state of the art dental practice that
provides both NHS and Private dental care.
Based in Manchester City Centre, it
is central and easily accessible via
all modes of transport from most
areas of the UK.
We very much look forward to
spring 2013 when we launch..
IDH Academy news
Page 2
Clinical Newsletter
IDH Academy will
be in central
Manchester.
Opening Spring
2013.
Facilities include a
Phantom Head
Room
Lecture Rooms
Seminar Rooms
Dental Surgeries
If you would like more information or may be interested in using
our facilities please feel free to contact Lisa Ward via email at [email protected]
Page 3
Volume1, Issue 2
Practice teams will
be able to access
an IDH online
CPD course on
decontamination
which will provide
verifiable CPD
HTM 0105 Regional Training Days
Regional Training days to stand-
ardise practice decontamination
protocols and procedures have started with two days in the North
West Region. This will be repeat-
ed around all regions during October and November.
The aim of each training day is to establish a common standard in
all IDH Practices in line with the
requirements of all external regu-lating bodies.
The CQC requires practices to have a decontamination lead,
trained to a higher level, and
based in the Practice. All practic-es have appointed an infection
control lead and the training days
have been aimed at training the decontamination leads in and the
PMs .
The message of the day is that
decontamination is everyone’s
responsibility and requires a team approach which must include
nursing staff and clinicians.
The days are run on a workshop
based structure, not “death by
PowerPoint”. The aim is to make
the day as interactive and interesting as
possible, with smaller groups attending
each workshop in rotation.
Our Training providers Henry Schein,
Dentisan, IDH Compliance Managers and Isopharm Sentry, have worked
hard to deliver an informative, interac-
tive hour long session to standardise guidance and to clear up any ambiguity
created by local advice.
Each decontamination lead will be
expected to deliver training to their
practice teams, supported by the prac-tice manager and the compliance man-
ager. Training videos and presentations
have been developed to help in this training.
All practices will have received their in practice training by January 2013 and
then practice teams will be able to
access an IDH online CPD course on decontamination which will provide
verifiable CPD.
Practices have been issued with log
books for each piece of equipment to
record the validation cycles. This will help us work toward consistency and a
standard approach across our practices
The CQC are focussing on decon-
tamination as an important area of
compliance when inspecting prac-tices. Feedback from recent inspec-
tions suggests that compliance with
the following standards is key:
1. Practices must be working
to HTM 01-05 essential standards
2. Annual and quarterly
auditing of decontamina-tion processes must be
documented. The IPS
toolkit is the recommended audit toolkit
3. Instruments must be stored
correctly and a system in place to ensure that recom-
mended use by dates are
not exceeded 4. Decontamination processes
must be validated and
recorded correctly 5. Staff must be able to
demonstrate knowledge of
an effective process from dirty to clean when pro-
cessing instruments
It is vital that we all work together
to deliver effective decontamination
in practice. Clinicians must work with practice teams to ensure stand-
ards are maintained and improved.
The Clinical team is very pleased to
announce that a new Risk Assess-
ment has been agreed which allows
for the use of Bunsen Burners in
our surgeries.
The South West clinical panel
reported the fact that the safe air
heaters were often not effective. We have worked with the panel to
introduce a new Bunsen Burner
which has proved to be clinically effective.
To use a Bunsen Burner you must:
Review and sign the risk assessment
Replace any non compliant Bunsen Burners
Ensure that the requirements in the risk assessment
are followed
Ensure that all members of the team using Bunsen
Burners do so in a safe manner.
Bunsen Burners
A case of Clostridium Difficile has
been reported from a patient attend-
ing an IDH practice in the Somerset
PCT area.
Investigation of the cause of the C.Diff has been laid at the inappro-
priate prescribing of Clindamycin
after the surgical removal of a lower 3rd molar.
C.Diff infection causes acute diar-
rhoea and can be fatal.
This highlights the importance of
appropriate antibiotic prescription in dentistry.
Dentists prescribe 10% of all antibi-otics in the UK.
Antimicrobials should ONLY ever be used as an adjunct to the manage-
ment of acute or chronic infection
and never in isolation except in specific exceptional cases (e.g.
acute necrotising ulcerative
gingivitis or where inability to
establish drainage in an unco-operative patient who requires
sedation or GA for treatment).
There is NO indication for
prescribing antimicrobials for
acute pulpitis
Antibiotic prescribing - A case of Clostridium Difficile
Page 4
Clinical Newsletter
10% of all
antibiotic
prescriptions in
UK are given
by dentists
A case of
Clostridium
Difficile has
been attributed
to inappropraite
prescription of
Clindamycin.
When antibiotics are indicated what should we be prescribing?
First choice: Amoxicillin (Penicillin) in a typical adult dose of 250mg three times a day for
up to 5 days is the preferred drug of choice for oral infections due to its broad spectrum and
tolerance.
Second choice: Metronidazole 200mgs three times a day for three days is very useful, espe-
cially against facultative anaerobes. N.B interacts with alcohol. Can be usefully used in com-
bination with penicillin in cases of severe spreading infections or if allergic to penicillin or
last penicillin dose within 30 days.
Third choice: Erythromycin 250mg four times a day for up to 5 days if allergic to penicillin
or last dose within 30 days, but more problems with resistance and tolerance (Azithromycin
may be preferred) such as nausea, vomiting and diarrhoea. Resistance rates are high.
Clindamycin is not recommended for routine management of dentoalveolar infections
The use of other antibiotics such as cephalosporins or co-amoxiclav offer NO advantage over
penicillin, metronidazole or erythromycin.
The inappropriate use of clindamycin, cephalosporins or co-amoxiclav will contribute to the
development of resistance to these drugs and can lead to the development of Clostridium dif-
ficile infection (antibiotic induced colitis), which can be fatal.
Tetracyclines have limited use in dentistry except in periodontal disease. They should ideally
be used by or under the supervision of a specialist
For prescribing advice use your copy of the BNF and the
electronic version at www.bnf.org
The Clinical Info app is
now available to down-
load.
The app runs on your
computer desktop and
gives access to:
Your individual
prescribing report
A running total of
UDA delivery
Reminder if you
have not made clin-
ical notes for one
of your patients
A news screen
IDH Clinical Info app
How to install
Log onto Clarity…. Type idhweb into your internet
explorer
Follow the link to install
Page 5
Volume1, Issue 2
The Clinical
Info app is
now
available to
install.
Full instructions on how to install the ClinicalInfo app are on the Weekly Bulletin sent to your Practice
Manager.
Practices using SOE will be able to access the app when their systems have been updated to R4,
Sharps injuries—do we have a problem?
Richard Ablett
Introducing the Dental Team Support Manager (DTSM)
Lisa Bird
of sharp injuries are happening to our
DCPs compared to our dentists.
We must reduce the overall numbers
of sharps injuries by working together
to improve sharps handling in the
surgery.
What can we all do?
Clinicians and nurses must identify
procedures that may lead to a sharps
injury and agree on methods to reduce
the risk. For example the dentist
should remove sharps e.g. used burs,
endo files, scalpel blades from instru-
ment trays.
All staff must make them selves
aware of the advice on safe handling
of sharps policies.
Report any near misses to practice
managers so that procedures can be
improved to prevent injury in the
future.
Report any sharp injury to enable us
to monitor and improve work practic-
es.
Use safety devices such as needle re
sheathing devices.
Follow protocols for treating
any sharps in jury that may
occur.
Discuss regularly at practice
meetings to share ideas on
how to prevent sharps inju-
ries.
Re-sheathing of needles
Needles should be
re sheathed by the clinician that has
used the needle
using an appropri-ate re sheathing
device.
The needle should
be removed by the clinician and
placed into the sharps box as soon
as possible after
use.
Needle stick injuries are the most
common form of sharp injury in our
practices but as the graph shows
above we have been seeing sharps
injuries caused by many other fac-
tors :
Scaler tips
Burs
Matrix bands
Probes
IDH’s policies and training on the
handing of sharps have recently
been reviewed by the heath and
safety inspectors following on from
a sharps injury to one of our nurses
in our Torpoint practice. The sharps
injury occurred when the nurse was
cleaning the surgery and she came
into contact with a dirty scaler tip.
We all have a duty to prevent sharp
injuries whilst working in surgery
and the purpose of this article is to
make us all aware of what we can
do to make our surgeries safer.
The information that we have gath-
ered shows that a greater proportion
Page 6
Clinical Newsletter
a greater
proportion of
sharp injuries
are happening
to our DCPs
compared to
our dentists.
We all have
a duty to
prevent
sharp
injuries
IDH has appointed compliance
managers into all of our regions.
The role of the compliance manager
is primarily to support the practice
team in providing a safe and com-pliant environment to treat our
patients.
Compliance mangers will visit all
practices to ensure the delivery of
company standards and that the correct protocols and procedures
are being followed. This will be
completed through observations, assessments and monitoring.
New Dentists will be offered sup-port and guidance from the compli-
ance manager when starting in
practice.
Laura Coleman is a compliance
manager in the North East ….
I've been working in the IDH team
now for over 8 years, as a practice
manager initially and then as an area manager for the past 5 ½ years, I
have recently moved into my new
role of compliance manager work-ing within the North East region.
A day in practice normally consists
of discussions with the practice manager and team – although the
PM will not always be present, as
many of our visits will be unan-nounced, in order to gain a true
reflection of the day to day running
of each practice.
There are numerous items to check
and verify alongside direct observa-
tions in surgery with various dentists
and nurses, giving a true feel of the practice. We will also view the de-
contamination process alongside
many other areas. We complete our visit by agreeing an action plan with
a review visit planned in.
Is it essential for us to spend time in
the practices and be there for as long
as the team needs support, we will also be on hand to offer the latest
guidance and policies.
I see our role growing and adapting over the coming months and years
and am excited for what the future
holds for compliance managers.
Laura Coleman
IDH Compliance Managers
Page 7
Clinical Newsletter
IDH continues to
work in close
partnership with the
Eastman Dental
Institute
The role of the
compliance
manager is
primarily to
support the
practice team
We continue to work in close partnership with the Eastman Dental Institute to bring our dentists the best practical clinical training at reduced rates – great value for you and a positive investment for IDH.
Most recently we sent out details of the sponsorship of 9 places on the Eastman Dental Institute MSc in Restorative
Dental Practice. We had a good response and candidates are being short listed. We will keep you updated with future opportunities.
Please visit http://idhgroup.co.uk/feedback for all feedback and suggestions.
Eastman CPD courses
Dentist Prescribing reports
Quarterly dentist prescribing reports are now available.
Each report shows your performance scored against PCT normal values using Vital signs data and data taken
from our R4 clinical systems.
Use this report to review your performance. If you need
to discuss this please contact your clinical support team.
R4 Users—Your report is available from
the Clinical Info app
SOE Users—Your report is available to
download from our web site. Login details
will be sent to your practice manager
IDH currently has 5 dental practice
working under the dental contract
pilots. Most practices entered the pilot contract 12 months ago so the
learning from being a dental pilot
are beginning to be gathered.
The pilot contract requires greater
emphasis on prevention and is operated through a structured care
pathway.
The care pathway is currently being
reviewed and refined by the DH .
The key to delivering this type of contract is in the use of skill mix.
Therapists, oral health educators
and fluoride varnish nurses are becoming very important members
of the dental team.
IDH has organised a national re-
view meeting for our practice in-
volved in the pilot process which is due to take place in November
where Sue Gregory, the deputy
chief dental office will be sharing some of the learning from the pilots
so far.
One of the IDH pilot practices is
also a VT training practice, Jona-
than Lewney is the Foundation dentist at the practice shares his
thoughts on the pilots…….
On 1st August I started DF1
(formerly ‘VT’) in Grangewood, an IDH practice that’s running the
pilot scheme for the proposed new
dental contract. My one week IDH induction helped me get to grips
with the practicalities of dentistry
after dental school and this article aims to outline first impressions of
working for IDH under the pilot
schemes as a newly qualified dentist.
In brief, the pilot scheme aims to pro-mote a more preventative approach to
dentistry by using a detailed computer-
based system that means a thorough
‘Oral Health Assessment’ (OHA)
recall intervals set according to NICE
guidelines (dentists can override these) are carried out for every patient.. A
new ‘Interim Care Management’ ap-
pointments are generated at the OHA which are short appointments aimed at
ensuring OHI is being followed, and
are distinct from, and more frequent than the Oral Health Reviews (check-
ups).
Finally, a ‘RAG’ assessment (red/
amber/green denoting risk status) for
four areas is given to the patient and this dictates whether ‘advanced
care’ (including RCT and crowns) is
appropriate according to the patients’ oral health.
For a newly qualified, salaried (DF1) dentist I feel as though I’m being en-
couraged to take the time I need over
OHAs, and other dentists I’m working with currently seem happy with the
scheme. The pilot scheme has to run
under the current ‘band’ system when charging patients (as this is current
legislation).
If the pilot scheme is adopted, howev-
er, the DH are planning to make remu-neration for dentists follow a system of
capitation, with each patient under a
dentist’s care carrying a certain value.
The more patients under our care, the
more money we’ll earn. The thinking is that if people are getting the right pre-
ventative care and advice at the right
IDH and the Department of Heath Dental Contract Pilots
Page 8
Volume1, Issue 2
IDH has 5
Pilot sites
for the new
dental
contract
time the less time dentists will have to spend carrying out oper-
ative dentistry and the more
patients we can have under our care. The use of the dental team
in delivering treatment will be
key to the success of this ap-proach.
Obviously, any changes in the dental contract has to be seen to
be in the best interest of patients
and the vast majority of patients seen under the pilot scheme
seem to be highly satisfied with
the care they’re receiving (according to the DH the average
OHA takes 20 minutes and
patients like this extra time spent with the dentist before any nee-
dles or drills come out!). But the
flip-side of this is that pilot scheme practices have initially
experienced longer waiting lists
than previously.
On balance, I’m finding that working under the pilot scheme
really feels like I will be able to
make some positive impact on patient’s oral health. I’m work-
ing according to evidence-based
practice and the patients I see seem really happy on the whole.
Positive aspects Possible problems
Patients experiencing better quality care Access – assessments are taking longer
Traffic lights system supports dentists telling
patients with poor OH they’re not eligible for
complex treatment
Practices need to alter how they deliver treat-
ment, making use of the dental team to deliv-
er treatment
Greater focus on prevention Patients frequently DNA for ICMs
As you are hopefully aware IDH
have commenced a programme to
ensure that we continue to work with only those laboratories and
personnel that have the necessary
certifications and accreditations.
We have completed an assessment
of our current laboratories and have compiled an approved list. All
laboratories on the list satisfy legal
requirements to be registered with the MHRA and that technicians are
registered with the GDC. This
protects you as all laboratory work from IDH approved labs will now
be compliant with all GDC and
legal requirements.
Questionnaires were sent to each of
the laboratories that the group
currently trades with in order to
gather information regarding their
certifications and accreditations, the nature and prices of the work pro-
vided and their geographical cover-
age.
This information was filtered, al-
lowing IDH to arrive at a list of approved laboratories holding the
necessary accreditations. The
project was presented to each of the laboratories on the list in order to
obtain their views and take into
consideration any concerns raised.
All the approved laboratories have signed contractual terms and condi-
tions which codify how the labora-
tories must work with IDH and the practices. The list of approved
laboratories, including details of
services and prices of standard products is now available on Clarity
to each of the dentists and practice
managers.
New standardised policies and pro-
cedures to be followed at both prac-tice and head office level have also
been developed. These policies and
procedures have been designed to ensure that there is a clear audit trail
for all patient treatments involving
laboratory appliances, as well as
consistent ordering, authorisation
and processing of invoices through-
out IDH which will provide far greater visibility of the information
submitted by the laboratory.
The new invoicing procedures will
ensure that you are only being
charged for lab items that have been satisfactorily completed.
These standardised policies are currently being presented to area
and practice managers during a
series of regional meetings in ad-
vance of the roll out.
Due to the scale of the project and to
allow us to address any issues that
may arise, the roll out the approved list of laboratories is being intro-
duced on a regional basis over the
course of Autumn 2012.
The regional roll out is expected to
be in the following order and the aim is to complete the changeover by the
end of December 2012 (although the
choice of Regions and timing may be subject to change):
1) North East (rolled out on 1 Octo-
ber 2012)
2) Scotland
3) North West
4) South West
5) South East
The CD team will be supporting this process. Practice and Area Mangers
will be able to update you on how
this process will be introduced in your practice.
Labs Update
Page 9
Clinical Newsletter
Look out for
forthcoming
peer review
groups being
organised in
your area
The list of
approved
laboratories,
including details of
services and prices
of standard
products is now
available on
Clarity
Clinical Directors and Clinical Support Managers are facilitating peer review groups in their regions. Many regions have already held peer review groups, look out for more details from your clinical team and get involved.
Clinicians have been invited to participate in regional panels led by their Clinical Directors. These panels are review-ing clinical initiatives and are assessing new materials and techniques, helping to drive IDH clinical policy.
Peer Review groups
We all know that the key to
providing private dentistry is
communication. Giving all pa-
tients clear and appropriate infor-
mation about the options that are
available to them and the cost of
these options will allow them to
make informed decisions about
the treatment that they want to
have. It is then up to us as den-
tists to either provide these op-
tions, if they are within our
knowledge and professional
competencies, or to refer to an
appropriately trained colleague
who can carry out the treatment.
In May 2012 the OFT highlight-
ed that many patients receive
insufficient information about
the options that are available to
them.
Feedback from the recent road-
shows showed that there was a
clear desire to offer more private
dentistry. Following this we have
been working hard to provide the
support that many people re-
quested.
IDH have launched a number of
initiatives and the results of these
have started to reach all practic-
es:
TREATMENT OPTION
CARDS:
These will have arrived in your
surgery and we hope that you are
finding them helpful.
PATIENT INFORMATION
LEAFLETS:
These are already available to
order via the Marketing Portal.
PERIO TREATMENT AND
WORKING WITH A
HYGIENIST:
Clear guidance and supporting
marketing material has been pro-
duced and will be arriving at all
practices throughout October. If
you don’t have a hygienist work-
ing with you at your practice and
you feel that the practice could
benefit from a hygienist then
please feel free to feed this back
and we will be happy to investi-
gate the possibility of appointing
a hygienist.
ORTHODONTICS:
Many people expressed an inter-
est in providing orthodontics in
general practice. The “IDH Mini-
mum Standards of Records for
Orthodontic Patients” provides
detailed guidance and is available
in all practices via the Practice
Manager.
IMPLANTS:
The demand for implants is
growing and we have devel-
oped a clear process for refer-
ring. This is accompanied by a
range of marketing material
which will be available in the
coming weeks.
We are keen to provide train-
ing for any dentists who want
to provide or restore implants.
Please follow the link below to
express an interest.
TOOTH WHITENING:
31st October is an important
date. Please see the article in
this newsletter for more de-
tails.
Do you want to do more private dentistry?
Cliff Davies Clinical Director
Page 10
Volume1, Issue 2
TRAINING:
We are continuing to source and pro-
vide appropriate training courses.
Most recently we sent out details of
the sponsorship of 9 places on the
Eastman Dental Institute MSc in Re-
storative Dental Practice. Further
courses will follow and we are happy
to receive any requests for courses that
we will be able to provide at our Acade-
my.
REFERRAL PORTAL:
Following feedback and the out-
comes of a trial of the referral portal
in the Southwest Region it has been
decided that further development is
required. We want to ensure that we
develop a straightforward yet com-
prehensive and reliable system.
In the short term would all practices
please continue to use their current
method of referring.
During the next 2 weeks we will pro-
vide all practices with referral guide-
lines and a list of nearby dentists who
are happy to receive referrals. We
will also provide you with regular
updates on the progress of this im-
portant initiative.
FUTURE INITIATIVES:
We are always keen to listen to ideas
for future initiatives and are happy to
trial these on a local basis. Please
keep your ideas coming as we are
keen to continue to develop our busi-
ness in a partnership with you.
FEEDBACK:
Please visit http://idhgroup.co.uk/
feedback for all feedback and
suggestions.
Integrated Dental Holdings
We have been undertaking a review of our material range which has led to
A process of range compression whilst maintaining choice, including materials from mainstream
manufacturers and own brand presence.
Material evaluation by CDs and CSMs giving clinical feedback on effectiveness and handling
Examples where savings have been generated has been the substitution of Sure tips with Sure Tips
‘Green’ which saving £54,000 per annum.
VisaTec visors replaced by Henry Schein Minerva own brand saving £200,000 per annum
These saving takes pressure of practice budgets with no impact on performance.
Other key decisions that have been taken :
Glass Ionomer: Fuji 2 LC / Fuji 1X(GC) and Chemfil Superior from Dentsply have been added
to the range.
General purpose NHS composite will be the latest generation Spectrum TPH 3 (sub micron
hybrid from Dentsply)
The glove range has been replaced by a body guard equivalent glove which are the same for
some but an improvement over the current range. Nitrile gloves in the new range are a better fit
and more pliable in use.
Private materials
Materials not available of the core lists are available to order for private treatments.
The procedure for ordering materials specifically for private treatments remains unchanged. Please ap-
proach your Practice manager with a request that includes a plan for how and how many treatments you
are planning on delivering and your PM will seek authorisation.
Materials—what have we been doing?
Materials have
been evaluated
by CDs and
CSMs giving
clinical
feedback on
changes
Page 11
Integrated Dental Holdings
In order to comply with these
requirements patients must
have a dental examination by
a dentist to assess their suita-
bility for whitening treatment.
In order to ensure compliance with
the new regulations IDH has taken
advice from the Medical Protection
Society and has published a booklet
‘How to successfully offer Tooth
Whitening Treatments’ and an
online training course that provides
verifiable CPD.
Dentists must ensure that they are
familiar with this advice before
starting whitening treatment.
In appropriate clinical cases tooth
whitening can provide safe and ef-
fective treatment. Whitening must
be provided on a private basis as it
is a cosmetic treatment and thus not
included under NHS.
When entering whitening treatment
on R4 please ensure that you are
using the code 5010 for Safe Whit-
ening to ensure that patients are
charged correctly and dentists are
paid correctly.
Marketing material for use within
the practice is available. External
marketing is allowed after October
31st..
You will be aware of the uncertain-
ties surrounding the legal position of
providing tooth whitening with hy-
drogen peroxide in the past few
years.
On the 31st October the EU di-
rective allowing dentists to use up
to 6% hydrogen peroxide for
tooth whitening passes into UK
law in The Cosmetic Products
(Safety) (Amendment) Regula-
tions 2012.
There are a number of requirements
that must be met when using up to
6% hydrogen peroxide tooth whiten-
ing.
Maximum concentration 6%
H2O2 released.
Can only be sold to a dentist.
For each cycle of use, the first
use must be carried out by
dental practitioners or under
their direct supervision if an
equivalent level of safety is
ensured.
Afterwards may be provided
to the patient to complete the
cycle of use.
Not to be used on person un-
der 18 years of age.
Tooth Whitening—EU directive passes into UK law
The Cosmetic
Products
(Safety)
(Amendment)
Regulations
2012 pass into
UK law on the
31st October.
IDH Tooth Whitening
marketing material
IDH guide ‘How to successfully offer tooth whiten-
ing treatment’ is available on Clarity.
Marketing material will be available for the launch
in November.