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Cat.No. E02-17110002E
Contact Information
MasterScope Middleware Brochure
Web Server ApplicationServer
DatabaseServer
IIS
Apache HTTP Server
WebLogic Server
Tomcat
Oracle
SQL Server
Multi-vendor network
Monitor
Maintain
Implement
Network Management
Gathering con�gurationand performance
information
Alive / statusmonitoring
Management ofcon�guration �les and
software
Alert notification
Status check
Stabile managementof multi-vendor
network
knowledge
IT Services
Failure recovery following navigated troubleshooting methods through knowledge
Centralized monitoring of the operation status of various applications
Immediate e-mail warning to the administrator
End UserApplication
System
Probe
Probe
Detecting response delay and threshold exceeding
NEC Corporation - Global Platform DivisionEmail: [email protected] further information, please visit: www.nec.com/masterscope
• MasterScope is a registered trademark of NEC Corporation.• Other product names and company names written in this leaflet are trademarks and registered trademarks of their respective companies.• Information in this leaflet is subject to change without notice.
NEC Corporation 7-1, Shiba 5-chome, Minato-ku, Tokyo, 108-8001, Japan
ManagementSystem
ResponseMonitoring
Integrated Administration Software
Quick detection and recovery from abnormal application activities [ Application Performance Monitoring ] [ Service Level Monitoring ]
Streamline management of multi-vendor networks [ Network Alert Monitoring ]
Integrated management of small to large-scale multi-vendor networks
makes it easy to grasp the situation of equipment configuration visually.
This makes it possible to respond quickly to equipment failures,
abnormal traffic, and various other faults and failures.
MasterScope monitors the operating status of various applications on
distributed systems in multi-platform environments. MasterScope monitors
based on a checklist consisting of over 100 items. This enables early
detection of issues in application performance level, which is hard-to-detect
with server performance monitoring alone.
MasterScope monitors the response of IT service from standpoint of end
users and detects potential troubles before receiving complaints.
Streamline and reduce the time for multi-vendor network equipment
maintenance by remotely controlling backup of configuration files,
generation management, and software update management.
MasterScope helps to enhance network stability and streamline operations by providing comprehensive support of operations associated with the
network management such as network construction, fault and performances management, and network maintenance.
The monitoring of various application processes, quick detection of faults and execution of recovery help to enhance operation stability.
Monitoring of the operation status of various applications
Visualizing the complicated network and easy grasp of equipment and network status
Streamlining configuration and software management
Monitoring the response of IT service users
NEC’s proprietary know-how in troubleshooting performance issues, and
knowledge drawn from the recovery history accumulated through the
customer’s daily operations makes fast recovery possible.
Navigating the troubleshooting methods for application performance issues
MasterScope automatically analyzes system logs (SYSLOG) sent from
network equipment and displays the fault content along with
troubleshooting methods. This reduces the time required for identifying
root causes and speeds up the troubleshooting process.
Supporting processes from fault detection to troubleshooting
MasterScope Monitoring
MasterScope Monitoring
5
Achieving stable and e�cient system operationthrough centralized monitoring and visualizationof various ICT systems. MasterScope comprehensively manages systems in multi-vendor/multi-platform environments including in virtualization environments.
The automation of the operation cycle from monitoring to root cause analysis of faults, and system recovery makes it possible to streamline
monitor ing work, and enables immediate fault detection and
troubleshooting.
Centralized management of the entire system makes it possible to streamline daily monitoring work andenable immediate fault detection and troubleshooting [ Integrated Monitoring ]
All features can be monitored from a centralized console
The various events that occur in an operating system can be monitored
from a centralized console. The vast number of events can be grouped (by
business, organization, etc.) and displayed hierarchically according to what
the administrator is searching for, thereby making it easier to grasp the
impact the failure will have on the system.
Guiding you toward the right decision after analyzing the root cause of failure
MasterScope automatically performs an analysis of the immense number
of alarms to search out the root cause of faults, and draws from the system
operation expertise accumulated through recovery processes in daily
operations to help guide the user toward the right decision. This
dramatically cuts down on the time and work required to complete the
process from analyzing root causes to troubleshooting.
Automatically follows a registered scenario-based troubleshooting flow
Registering a troubleshooting �ow in advance makes it possible to
automatically execute complicated troubleshooting processes, thereby
reducing the risk of errors and delays caused by manual entry. Linkage to
platform management helps to optimize and automate the process of
adding and deleting resources.
Server management of multi-platform environment [ System Monitoring ]
Server management cost saving
Early Detection and Prevention of Failure
Quickly pinpoint physical location of faulted server
All-in-one system which offers the necessary features to monitor the
status of a server. Servers in multi-platform environment can be
managed on a single screen, thereby reducing the workload burden of
the server administrator.
The meticulous monitor ing of the server status f rom mult ip le
perspectives enables early detection and prevention of faults.
warning light, making it possible to quickly recover the system.
MasterScope visually indicates the location of the server which is
rack diagram.
Operation solution map achieved with MasterScope.
MasterScope Solution MapGrasping theimpact of failure
Recoveryprocedure is
unclear
Immediate faultdetection isnecessary
VisualizeDetect
Recover
After
Before
Monitoring server status
Sending an alert to the administrator
Sharing handling status
Indicating faulted serverlocation visually
Checking messages from theserver in detail
List of messages from all servers
Windows Linux SolarisHP-UX
Monitoring manager
Service
Process
Logs
Performance
Cloud Management
•Self Service Portal•Multiple Tenant Management•Infrastructure Management
MasterScopeVirtual DataCenter
Automation
•Automated execution of pre-de�ned tasks and job �ows
•Centralized task management
MasterScopeJobCenter
MasterScopeSigmaSystemCenter
•Multiple Virtualization Platform Management•Resource Pool Management•Integrated VM Management
•Data Backup/Restore•System Backup/Restore•Patch and Software Distribution
MasterScopeDeploymentManager
Backup and SoftwareDistribution
VirtualizationManagement
Query
Request
Operators
Developers
Remote PC Operation
•Remote PC Operation•Sharing Desktop
MasterScopeWinShare
•Incident/Query Management
•Request Management
MasterScope IT Process Management
IT Process Management
Monitoring
MasterScopeNetwork Manager
MessageIntegration
•Integrated Console•Message Aggregation•Analyze Event Correlation
IntegratedMonitoring
•HTTP Response Monitoring
•Email/DNS/FTP Response Monitoring
•Various Application and Middleware Performance Monitoring
ApplicationPerformance Monitoring
Service Level Monitoring
•Resource Monitoring•Service/Process
Monitoring•Log Monitoring
System Monitoring
•Failure Management•Performance Monitoring•Configuration File
Management
Network Alert Monitoring
MasterScopeSystemManager G
Network FlowMonitoring
•NetFlow/sFlow Monitoring
•Visualize Network Flow
MasterScopeNetwork Flow
Analyzer
incident
AutomationManagement
Workload Automation