POSITION DESCRIPTION

Position Title: Health Promotion and Events Coordinator

Issue / Review Date: October 2016

Department: hearservice

Responsible To: Program Manager, Rehabilitation

Responsible For: Nil

Organisational Context

“Vicdeaf’s vision is for access and equity for Deaf and hard of hearing people”The Victorian Deaf Society (Vicdeaf) provides information, programs, skills development and education to over 16,000 deaf and hard of hearing adults each year through its diverse range of services across Victoria.

Established in 1884, Vicdeaf is a progressive community service organisation that provides relevant, responsive and accessible services so that people who are deaf or hard of hearing can enjoy equal opportunities across all areas of life. hearservice is a division of Vicdeaf and specialises in adult audiology and rehabilitation, hearing loss management, tinnitus management and assistive listening devices products and services. Our aim is to support the individual communication choices of Deaf and hard of hearing Victorians through the provision of holistic services, independent of any particular brand of hearing aid supplier.

Position PurposeThe main objectives of this role are to conduct hearing screenings across different sites, and to provide promotional, planning and logistical support to the hearservice team for community events. The role also includes some reception relief and administrative support including data entry.

KRA: Conducting hearing screeningsActions Performance Indicators

Conduct hearing screening tests and provide helpful information to clients

Assist Program Mangers find and drive new services to be provided to clients

Successful hearing checks conducted and clients provided with appropriate information

New service opportunities identified, shared and followed up as appropriate

Provide support to increase clients taking up services with Vicdeaf

KRA: Provide Administration Support Actions Performance Indicators

Create reports, basic graphs and assist with data entry as follow-up from site visits

Support Admin team with QDC data entry when required

Extract data from the hearservice Client

Accurate and timely data entry, extraction and reporting

Administrational support provided where required

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POSITION DESCRIPTION

Relationship Management system as required. Provide support with ad hoc administration

duties including relief reception.

KRA: Events CoordinationActions Performance Indicators

Manage event logistics and administration Represents hearservice at stakeholder and

community events.

Events are well organised and run seamlessly hearservice is promoted and new areas for business

identified, shared and followed up as appropriate

KRA: Online Media Input (social media)

Actions Performance Indicators Social media channels are used for promotion

and communicating key messages on events Relevant community information is shared Links with services and organisations

developed

Online channels are regularly updated with event details and new information

Recommendations for areas of improvement

KRA: Additional Duties Undertake additional duties in accordance with role expectations

Actions Performance Indicators Actively participate and contribute in team

meetings. Participate in training and personal

development activities Take an active role in creating a safe and

healthy work environment. Perform duties in accordance with relevant

Vicdeaf policies and procedures.

Meeting interaction and participation Performance appraisals are undertaken on an

annual basis and a training and development plan generated from this process.

Core Values Adaptable, Progressive, Respectful, Inclusive, and Diverse

Job CompetenciesInterpersonal skillsGreat ability to network and build relationships with stakeholdersStrong communication skills, both oral and written, including via telephone and face-to-face

Planning, organising and focus on detailEvent coordination skillsGood attention to detail and ability to work accurately and to timeframesDeveloping and maintaining accurate timetables and rosters

Qualifications and experience

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POSITION DESCRIPTION

Health Promotion experience and/or qualification desirable Proficient in the full suite of Microsoft office applicationsNote: We work in a bilingual environment (English/Auslan). Proficiency in Auslan is not necessary for the

role, but it is a requirement that employees have - or learn - basic Auslan (Australian Sign Language).

Personal CompetenciesCreativity and innovation Enthusiasm, demonstrated initiative, can-do attitude.

Problem solvingAbility to work autonomously and as part of a teamAbility to consider all aspects of events logistics and help provide solutions

Key Interfaces Members of the public, clients, clinical sites and community organisations, Vicdeaf staff

I have read and understood the requirements of this position. I understand that my employment is based the position outlined above and adherence to Vicdeaf policies and procedures.

Staff Member: Date:

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