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INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND TOMORROW Lex Tan CEO & Founder MotionsCloud

INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

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Page 1: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

INSURTECH IN THE INSURANCE VALUE CHAIN OFTODAY AND TOMORROW

Lex TanCEO & Founder MotionsCloud

Page 2: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Lex – CEO of MotionsCloud

Insurances experiences:- 5 years experiences as a claims representative in

the P&C insurance industry- Top 50 insurtech influencer

Entrepreneurial experiences:- Founded 4 ventures in the past- 1st 3 of them failed miserably - Last one was a successful business till today

IT experiences:- Front-end software development- Worked in Agilent technologies- Worked in Fraunhofer Institute

Page 3: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Claims automation engine for insurance companies

Page 4: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

1

3

2

4

3.5

FNOL Self-service mobile web app

AI pre-assessment

Live video inspection

Cash/repair settlementfor customer

for claims manager

for customer

for claims manager & customer

Page 5: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

We are backed by US investor & Insurtech Accelerators

Some of our Clients

Page 6: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

INSURTECH IN THE INSURANCE VALUE CHAIN OFTODAY AND TOMORROW

Page 7: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Why Insurtech exist?

Page 8: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Private & Confidential

Page 9: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial
Page 10: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Changes in customer behavior and expectation

80% - immediate responses influence loyalty

Omnichannel service

Customer feel more empower and expect you

to be “listeing”

Page 11: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

In-efficient & costly operation

business complexity, operating model, IT landscape, and performance management

Page 12: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Why collaborate with insurtech startups?

Page 13: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Source: TECHTODAY

Page 14: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Speed to market

Commodity and competition Learn fast, adapt fast

Page 15: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Customer centricity focus & think out of the box

Page 16: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

New business model

Private & Confidential

Page 17: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Your competitors are searching for them

Private & Confidential

Page 18: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Insurers are increasingly participate in insurtech investment

Private & Confidential

Page 19: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Full-stack insurtech

insurer

• Insurtech company that operate as a full insurance company

Product design

• Focusing on product specs, rate calculation, market launch

Pricing & underwriting

• Risk analysis, risk selection, reinsurance

Distribution

• Marketing, sales, distribution, channel management

Admin & claims

management

• Customer management, billing collection, claims

Insurance value chain

Page 20: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Full stack insurtech insurers

Page 21: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Insurtech: Product Development

Page 22: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Insurtech: Pricing & underwriting

Page 23: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Insurtech: Distribution

Page 24: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

Insurtech: claims management

Page 25: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

The future of insurance

Source: Everest Group 2017

Page 26: INSURTECH IN THE INSURANCE VALUE CHAIN OF TODAY AND … · - 5 years experiences as a claims representative in the P&C insurance industry - Top 50 insurtech influencer Entrepreneurial

LET’S WORK TOGETHER TO RESHAPE THE FUTURE OF INSURANCE!

Lex TanCEO & Founder MotionsCloud