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Instructions for Installing The BC Alert Emergency Notification System Mobile App
thru Everbridge, Inc.
Brazosport College has an Emergency Alert Notification system that is used to notify Students,
Faculty, Staff and Community members of an emergency or situation that is occurring on
Campus. The system is tested each semester. Messages are delivered via, text messages, phone
calls to your cell and landline home phone, and e-mail. There is an additional way messages
can be delivered directly to your mobile device by using the Mobile App provided by
Everbridge, Inc. The name of the App is “Contact” You will be able to confirm receipt of
notifications via the Contact App. The App is a free App available from the iTunes App store
for Apple devices and Google Play for Android devices. Windows phones are not supported.
An e-mail invitation will be sent inviting you to register your device. The e-mail will come
from the Brazosport College Helpdesk with a [email protected] email address. If you
have not received an invitation, please contact the helpdesk at [email protected].
If you need assistance with following these instructions or have any questions, please contact
the helpdesk at [email protected] or by calling 979-230-3266.
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Follow these Steps for Setting up the Mobile App on your Apple Device. See Page 9 for
Android instructions:
1. Download the Mobile App by searching for Everbridge. Install the
ContactBridge, Everbridge, Inc. App on your device. Once you have it installed
go to the next step.
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2. Open the e-mail invitation that you received from Brazosport College Helpdesk
with a [email protected] email address on your device only. NOT ON
YOUR COMPUTER. Click on the link in the e-mail. DO NOT CLICK ON
THE LINK IN THE EXAMPLE BELOW. The email should look like this:
Dear XXXX
You are invited to create an account in the Brazosport College ContactBridge.
To get started just click on the link below or paste it into your browser:
Click here to register
Should you have any questions or if you received this invitation in error, please reply to
Regards,
Brazosport College Helpdesk
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3. After clicking on the link from the email you are then asked if you want to launch
the mobile application. Click on “OK”.
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4. Once you launch the application you will then see a prompt to open in “Contact”?
Contact is the name of the App. Click on “Open”
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5. Once you have the Contact App open you should allow push notifications. This
allows your device to be informed of the notifications.
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6. When a notification is received in the App you will be asked to allow “Contact” to
access your location even when you are not using the app? You should choose
“Allow”.
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7. This is how the messages will look in the App when you receive a notification.
You will open the message and confirm that you have received the message.
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Follow the following steps for setting up the Mobile App on your Android Device:
1. Download the Mobile App by searching for Everbridge. Install the ContactBridge,
Everbridge, Inc. App on your device. Once you have it installed go to the next step.
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2. Some of you may receive a requesting asking for you to accept access to some of
the features on your phone. If you get this you will need to accept. If you don’t
receive this then move on to the next step.
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3. Open the e-mail invitation that you received from Brazosport College Helpdesk
with a [email protected] email address on your device only. NOT ON
YOUR COMPUTER. Click on the link in the e-mail. DO NOT CLICK ON
THE LINK IN THE EXAMPLE BELOW. The email should look like this:
Dear XXXX
You are invited to create an account in the Brazosport College ContactBridge.
To get started just click on the link below or paste it into your browser:
Click here to register
Should you have any questions or if you received this invitation in error, please reply to
Regards,
Brazosport College Helpdesk
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4. After clicking on the link from the email you are then asked if you want to launch
the mobile application. Click on “OK”.
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5. Once you have the Contact App open you should allow push notifications. This
allows your device to be informed of the notifications.
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6. This is how the messages will look in the App when you receive a notification.
You will open the message and confirm that you have received the message.
