Instruction Guide for Manual Update

Sage EasyPay Enterprise Available for :

Singapore

Malaysia

Indonesia

Thailand

Philippines

Hong Kong

Brunei

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Contents Product Version ............................................................................................................................................... 3

Checklist Prior to Software Update ................................................................................................................. 3

Manual Update Guide ..................................................................................................................................... 3

Verification of Successful Update .................................................................................................................... 6

Installer in zip File Format ............................................................................................................................... 7

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Product Version

All references to 10.7.XX.XX in the document and screen capture refers to the latest version.

Checklist Prior to Software Update • You have renewed your software maintenance for the current year. Do not update the software if you have not done so as

Sage EasyPay Enterprise (EPE) may fail to start and your only course of action is to subscribe to SageCover.

• You must ensure that you have completed the current month payroll and generated the CPF file for submission.

• Backup all EPE database.

Manual Update Guide 1. Close all EasyPay windows before running the update.

2. Double-click the saved EPES10_107XXXX.eup file.

If the file is in .zip format after downloading the file, refer to Page 6.

3. The software update would begin once you click on the Yes button.

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4. Next screen is a window showing the progress of the installation. Do not close the window while installation is in

progress.

5. You may opt not to back up the database by un-ticking the box and click on the “Yes” button to update your database

to version 10.7.XX.XX.

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6. Login to continue the update process. The version should now say Version 10.7. XX.XX.

7. Click No If you only have 1 database. Select the database and click Yes if you have more than 1 database; repeat from step

6.

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8. You will then be asked if you would like to save a copy of the software update file. You may click Exit if you already have a

copy of the file and you’re done.

Verification of Successful Update 1. Software Version: It would display 10.7.XX.XX at the Login screen.

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2. Database Version: It would display 10.7.XX.XX when you navigate to main menu > Help > About

Installer in zip File Format If the file is in .zip format after downloading the file

Note: This usually happens when you use Internet Explorer to download the patch; Internet Explorer automatically converts. eup file

to .zip file. You may want to download the patch file using a different browser such as Firefox or Chrome instead.

1. Rename EPES10_107XXXX.zip to EPES10_107XXXX.eup.

• Right-click on EPES10_107XXXX.zip file then choose Rename.

• When it prompts "If you change a file name extension, the file might become unusable. Are you sure you want to

change it?" then click "Yes"

Kindly seek assistance from your IT personnel if you’re unable to see the file extension (i.e. .zip or. eup).

2. Right-click the EPES10_107XXXX.eup icon.

3. Choose Properties.

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4. Under the General tab, click on the Change button.

5. Click on the Browse button.

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For Windows 8x, click on “Look for another app on this PC”

6. Go to where EPE has been installed then select EPEUpdate.exe and click the Open button.

Example for EPE version 10.x.x:

Path directory is: C:\Program Files\Easy Pay Enterprise\Program

Go to My Computer, select Drive C then go to Program Files, select Easy Pay Enterprise, then Program and click

EPEUpdate.exe. Click the Open button to continue. After that, click on the OK button