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INSTITUTE FOR PUBLIC ADMINISTRATION SCHOOL OF PUBLIC POLICY & ADMINISTRATION COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU Broadband in Delaware A mapping and planning project of the Delaware Department of Technology and Information with help from the University of Delaware’s Institute for Public Administration

INSTITUTE FOR PUBLIC ADMINISTRATION SCHOOL OF PUBLIC POLICY & ADMINISTRATION COLLEGE OF ARTS & SCIENCES A mapping and planning project

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INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Broadband in Delaware

A mapping and planning project of the Delaware Department of Technology and Information with

help from the University of Delaware’s Institute for Public Administration

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Types of Broadband

• Dial-up – Outdated technology– Being phased out in all markets– Still available in rural areas

• Satellite – Accessible to many– Isn’t fast enough for many current

applications; no longer considered Broadband– Often very expensive

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INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

• DSL – Over the phone line, use to be the industry standard for rural communities‒ Companies offer different plans with

different speed tiers‒ Some aging phone lines cannot

handle higher speed tiers plans‒ Still not available at all in some areas

• Cable – Most readily available service available for Broadband speeds– Little competition with service agreements

– Can lead to high prices for some plans– Limited availability in some areas

Types of Broadband

Source: http://www.webmarketingaid.com/question-mark.jpg

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Types of Broadband

Source: http://socialmediaseo.net/wp-content/uploads/2011/07/fast-internet-speed.jpg

• Fiber – Fastest industry Broadband speeds available– Will be a long-term internet solution– Still not in many rural communities;

expensive

• WiFi – Wireless internet; not a service– Any internet connection can be beamed to a wireless

connection

• WiMAX – Special wireless internet from a provider– Not available in most areas, but can send internet signals

quickly over 30 miles

• 4G – The newest of cellular connectivity– Still a new technology not available in some markets

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

What’s the Big Deal?

• E-Government Services• Online Municipal Bill-Pay• Smart Meters• Access to Information• Regional Tourism

• Mobile Workplace• TeleHealth/Medicine• Job Applications• Interactive Community

Source: http://cel.csusb.edu/images/eGov.jpg

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

National Broadband Plan – Key Goals

• Connect America Fund (CAF)

– Bring minimum of 4/1 Mbps speeds to difficult-to-serve locations in rural America

– Proposed in areas “where there is no private sector business case to provide broadband ”

• Federal Involvement– Government is interested in and

using resources to improve internet speed and access

– We are assessing local need and developing a plan for Delaware

Broadband.gov

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Important Links to Try for YourselfTake the DE Internet Speed Test

www.delawarespeedtest.comInformation gathered will help the

state assess internet needs and will

remain confidential

Check Out the Broadband Map

www.broadband.delaware.gov

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Delaware Broadband Map Website

• Submit comments on inaccurate information– Are other service providers available? Are some

mapped service providers not available?– Does the map give the appearance that you have

service in your area when you do not?

Broadband.Delaware.gov features a “Contact Us” page

where you can submit comments online. Your feedback is the best

way to improve the map and improve services!

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Community Anchor Institutions

• What are CAIs?– Libraries, Senior Centers,

Schools (including Colleges, Universities, K-12, Private), Police Stations, and Hospitals

• Some places are open to the public to use high-speed internet connections– Provides a community hub for technology training– Often an under-utilized community resource

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Planning Tool Maps

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Planning Tool MapsSeaford Area

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Planning Tool MapsWilmington Area

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Planning TeamsThree key stakeholder groups:

• Three primary planning teams– Local Business, Government, and Agricultural

• Inclusion of technology in government is a vital component to reducing Delaware’s growing technological divide– Accurate maps and reporting allows

us to prioritize areas that are most in need; most applicable for grants

– Feedback from local governments can help establish what solutions are practical to help residents Source: http://cel.csusb.edu/images/e-Gov2.jpg

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Importance of Government Involvement

• Delaware residents are in need of faster internet connections

• The private sector model cannot support rural areas, many poorer regions, and pro-active high-speed development

• In this economy, in these tough times, can Delaware really afford to fall behind?

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Source: http://www.microis.com/images/internet_connection.jpg

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

What Technologies Are Out There

• Complete E-Government Solutions– Record / broadcast sessions of local

government online, whether audio or video recordings, for the public to watch

– Online bill-pay for residents / businesses is a great financial management tool

• Smart Meter Technologies– Can inform times of peak usage– Variable rates can be used to encourage

off-peak usage and better manage the grid

– Savings to the utility provider and to the community using the service

Source: http://www.koreaittimes.com/images/smart-meter-g001_0.jpg

Source: http://agro-tech.info/wp-content/uploads/2010/04/Irrigation_Image-300x225.jpg

INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

How Government Can Affect Broadband

1. Government as a Broadband User– Government indirectly attracts broadband deployment to

stimulate demand using demand-side policies

2. Government as a Neutral Rule-Maker– Government adopts reforms to ease broadband deployment

• May include utility pole attachments, rights of way, zoning for antennas, and cable franchising agreements

3. Government as a Financier– Government providing subsidies for broadband usage

• May include direct or indirect support for planning and equipment grants, tax credits, and other incentives

4. Government as an Infrastructure Developer– Government adopts supply-side policies which a division of

that government would be responsible for one or more components of a broadband network

Source: http://cyber.law.harvard.edu/blogs/gems/cosorio/localgovbrbd.pdf

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INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

What’s Stopping Us from AdoptionA National Look

Does this represent your community? Delaware?

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INSTITUTE FOR PUBLIC ADMINISTRATION • SCHOOL OF PUBLIC POLICY & ADMINISTRATION • COLLEGE OF ARTS & SCIENCES WWW.IPA.UDEL.EDU

Questions? Comments?

Douglas TuttleInstructor, IPA

Phone: 302-831-0718 E-mail: [email protected]

Theodore PattersonPlanner, IPA

Phone: 302-831-4926E-mail: [email protected]

Stephen OttingerPublic Administration Fellow, IPA

Phone: 302-831-6372E-mail: [email protected]