INSTALLATION INSTRUCTIONSAND OWNER'S MANUAL

VISTA SLOPE GLAZE MULTI-SIDED

Installer: Leave this manual with the appliance.Consumer: Retain this manual for future reference.

This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

WARNING: If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS • Do not try to light any appliance. • Do not touch any electrical switch; do not use

any phone in your building. • Immediately call your gas supplier from a

neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

— Installation and service must be performed by a qualified installer, service agency or the gas sup-plier.

UNVENTED GAS LOG HEATER OR VENTED DECORATIVE HEATER

MODELS

VFSUR(18,24,30)-3VFSUE(18,24,30)-1

This is an unvented gas-fired heater. It uses air (oxy-gen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to page 11.

WARNING: If not installed, operated and maintained in accordance with the manufacturer's instructions, this product could expose you to substances in fuel or from fuel combustion which can cause death or serious illness.

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERSWater vapor is a by-product of gas combustion. An unvented room heater produces approximately one (1) ounce (30ml) of water for every 1,000 BTU's (.3KW's) of gas input per hour. Refer to page 11.

Page 1

31722-4-0914Page 2

SECTION PAGE

CARTON CONTENTS .................................................................................................................... 5HARDWARE PACKAGE................................................................................................................. 5IMPORTANT SAFETY INFORMATION .......................................................................................... 6SAFETY INFORMATION FOR USERS OF LP-GAS ..................................................................... 7INTRODUCTION ............................................................................................................................ 8GENERAL INFORMATION............................................................................................................. 9REQUIREMENTS FOR CANADA ................................................................................................ 10WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS ...................................... 11PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR ...................................... 11CLEARANCES ........................................................................................................................12-13COMBUSTIBLE MATERIAL ......................................................................................................... 14FIREPLACE PREPARATION ....................................................................................................... 14PLACEMENT OF VFSUE CONTROL MODULE .......................................................................... 15INSTALLING AS A VENTED APPLIANCE .................................................................................... 16MOUNTING INTO A FIREPLACE OR FIREBOX ......................................................................... 16GAS SUPPLY ............................................................................................................................... 17PLACEMENT OF GLOWING EMBERS AND LAVA ROCK .......................................................... 18OPERATION INSTRUCTIONS/FLAME APPEARANCE .............................................................. 18VFSUR-(1,24,30) LIGHTING INSTRUCTIONS ............................................................................ 19VFSUR WIRING ........................................................................................................................... 20VFSUR TROUBLESHOOTING .................................................................................................... 21VFSUE-(18,24,30) LIGHTING INSTRUCTIONS .......................................................................... 22VFSUE WIRING ........................................................................................................................... 23VFSUE REMOTE ELECTRONIC IGNITION AND CONTROL SYSTEM ................................24-27VFSUE TROUBLESHOOTING .................................................................................................... 28BURNER INSTRUCTIONS .......................................................................................................... 29PILOT FLAME CHARACTERISTICS ........................................................................................... 30CLEANING AND SERVICING ...................................................................................................... 31VFSUR(18,24,30) PARTS LIST .................................................................................................... 32VFSUR(18,24,30) PARTS VIEW .................................................................................................. 33VFSUE(18,24,30) PARTS LIST .................................................................................................... 34VFSUE(18,24,30) PARTS VIEW .................................................................................................. 35MASTER PARTS DISTRIBUTOR LIST ........................................................................................ 36HOW TO ORDER REPAIR PARTS .............................................................................................. 36APPLIANCE SERVICE HISTORY ...........................................................................................37-38WARRANTY TERMS .................................................................................................................... 39

TABLE OF CONTENTS

31722-4-0914 Page 3

VFSUE Remote Quick Start Instructions: Cut out this page and keep it near your remote.

Quick Start Guide - Intermittent Pilot Systems

To START the Fireplace:If the pilot is NOT lit:1. Atthesametime,pressthe“OFF”andhighflamebuttonsandreleaseoncethereisan

audible“beep”sound.2. Thebeepingsoundwillcontinueforashorttime.Youmayhearaclickingsoundaround

thesametimeasthesebeeps,thisisnormal.3. Themainburnerwilligniteapproximately15secondsafterthepilot.If the pilot IS lit.1. Toignitetheburner,pressthehighflamebutton(therewillbeabeep)forapproximately

5secondsuntilthereisasoftclick,thenreleasethebutton.

To ADJUST the Flame Height1. Holddownthesmallflamebutton.“LO”willbedisplayed.2. Holddownthelargeflamebutton.Flameautomaticallygoestohighfire.“HI”willbe

displayed.

To SHUT OFF the Fireplace1. Tocompletelyshutofftheburnerandignitor,pressandholdthe“OFF”buttonuntilthe

unit“beeps.”Theflamesontheburnerwillgooutonceanylingeringgasisusedup.2. Toshutofftheburnerbutkeeptheignitoron,pushthelowflamebutton(bottomright)for

10secondsandthenrelease.

FOR MORE INFORMATION, SEE OPERATION INSTRUCTIONS.

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31722-4-0914 Page 5

CARTON CONTENTS

HARDWARE PACKAGE

#10 X ½” PHILLIPS HEX HEAD SCREW (3) 1/4” X 1 1/4” SLOTTED HEX HEAD ANCHOR SCREW (3)

BurnerAssembly

LavaRockPacket

Soot Warning Sheet

Installation Package

RockwoolPackage

DamperClamp

InstallationInstructions

SerialNumberTag

Warranty Card

Hardware Package (See Figure Below)

#10X1/2"PhillipsHexHeadScrew(3)

1/4"X11/4"SlottedHexHeadAnchorScrew(3)

Hardwareshowntoscalewherepossible.

31722-4-0914Page 6

IMPORTANT SAFETY INFORMATIONDANGER:Indicatesahazardoussituationwhich,ifnotavoided,will

resultindeathorseriousinjury.

WARNING: Indicatesahazardoussituationwhich, ifnotavoided,couldresultindeathorseriousinjury.

CAUTION: Indicates a hazardous situationwhich, if not avoided,couldresultinminorormoderateinjury.

NOTICE:Addressespracticesnotrelatedtopersonalinjury.• An unvented room heater having an input rating of more than

6,000 Btu per hour shall not be installed in a bathroom• An unvented room heater having an input rating of more than 10,000

Btu per hour shall not be installed in a bedroom or bathroom.• Due to high temperatures, the appliance should be located out of

traffic and away from furniture and draperies.• Children and adults should be alerted to the hazard of high surface

temperature and should stay away to avoid burns or clothing ignition.

• Young children should be carefully supervised when they are in the same room with the appliance.

• Do not place clothing or other flammable material on or near the appliance.

• Avoid the use of scented air fresheners (plug in type air fresheners, etc. ) while the log set is in operation. Air fresheners produce a residue in the air similar to candles and may produce a soot like substance.

• Avoid the use of scented or decorative candles while the log set is in operation. Candles produce a residue in the air that creates a soot like substance. Burning candles while the log set is operating magnifies the problem. It should be noted that candles, in general, produce soot. The amount of time burned and the quantity of candles burned will determine the amount of soot produced and deposited.

• Installation and repair should be done by a QUALIFIED SERVICE PERSON. This appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding materials, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.

• DO NOT use this room heater if any part has been under water. Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

• You must operate heater with fireplace screen in place. • Do not place trash, logs or other articles on the log set during

operation.• During manufacturing, fabricating and shipping, various

components of this appliance are treated with certain oils, films or bonding agents. These bonding agents are not harmful but may produce annoying smoke and smells as they are burned off during initial operation of the appliance. This is a normal temporary occurrence. A window should be opened during the initial bake out period.

• Correct installation of the ceramic fiber logs, proper location of the heater and annual cleaning are necessary to avoid potential problems with sooting. Sooting, resulting from improper installation or operation, can settle on surfaces outside the fireplace. See instructions for proper installation.

• WARNING: Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame patterns.

• WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this heater.

• WARNING! This fireplace needs fresh air for ventilation to run properly. This fireplace has an ODS (oxygen depletion sensor) which will shut down the heater if adequate fresh air is not available. See troubleshooting section in the instructions.

• WARNING: DO NOT operate this appliance unless all components including logs, burners, and controls are in good working condition. Never operate this appliance if any log or twig is broken, or out of their intended position. Refer to the Log set placement instructions for correct log and twig positioning. Replacement components are available through your local dealer as indicated in the How to Order Repair Parts section of the appliance manual.

• Keep appliance area clear and free from combustible materials, gasoline and other flammable vapors and liquids.

• WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

WARNINGWhen used without adequate combustion and ventilation air, heater may give off CARBON MONOXIDE, an odorless, poison-ous gas.

Do not install heater until all necessary provisions are made for combustion and ventilation air. Consult the writ-ten instructions provided with the heater for information concerning combustion and ventilation air. In the absence of instructions, refer to the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation, or applicable local codes.

This heater is equipped with a PILOT LIGHT SAFETY SYS-TEM designed to turn off the heater if not enough fresh air is available.

DO NOT TAMPER WITH PILOT LIGHT SAFETY SYSTEM!

If heater shuts off, do not relight until you provide fresh air.If heater keeps shutting off, have it serviced. Keep burner and control compartment clean.

CARBON MONOXIDE POISONING MAY LEAD TO DEATH.

Early signs of carbon monoxide poisoning resemble the flu, with headache, dizziness and/or nausea. If you have these signs, heater may not be working properly. Get fresh air at once! Have heater serviced. Some people — pregnant women, persons with heart or lung disease, anemia, those under the influence of alcohol , those at high altitudes — are more affected by carbon monoxide than others.The pilot light safety system senses the depletion of oxygen at its location. If this heater is installed in a structure having a high vertical dimension, the possibility exists that the oxygen supply at the higher levels will be less than that at the heater. In this type of application, a fan to circulate the structure air will minimize this effect. The use of this fan will also improve the comfort level in the structure. When a fan is used to circulate air, it should be located so that the air flow is not directed at the burner.

31722-4-0914 Page 7

SAFETY INFORMATION FOR USERS OF LP-GASPropane (LP-Gas) is a flammable gas which can cause fires and explosions. In its natural state, propane is odorless and colorless. You may not know all the following safety precautions which can protect both you and your family from an accident. Read them carefully now, then review them point by point with the members of your household. Someday when there may not be a minute to lose, everyone’s safety will depend on knowing exactly what to do. If, after reading the following information, you feel you still need more information, please contact your gas supplier.

LP-GAS WARNING ODOR

If a gas leak happens, you should be able to smell the gas because of the odorant put in the LP-Gas.

That's your signal to go into immediate action!

• Donotoperateelectricswitches,lightmatches,useyourphone.Donotdoanythingthatcouldignitethegas.

• Geteveryoneoutofthebuilding,vehicle,trailer,orarea.Dothat IMMEDIATELY.

• Closeallgastankorcylindersupplyvalves.

• LP-Gasisheavierthanairandmaysettleinlowareassuchasbasements.Whenyouhavereasontosuspectagasleak,keepoutofbasementsandother lowareas. Stayoutuntilfirefightersdeclarethemtobesafe.

• Useyourneighbor’sphoneandcallatrainedLP-Gasservicepersonand thefiredepartment. Even thoughyoumaynotcontinuetosmellgas,donotturnonthegasagain.Donotre-enterthebuilding,vehicle,trailer,orarea.

• Finally, lettheservicemanandfirefighterscheckforescapedgas.Havethemairouttheareabeforeyoureturn.Properlytrained LP-Gas service people should repair the leak, thencheckandrelightthegasapplianceforyou.

NO ODOR DETECTED - ODOR FADESome people cannot smell well. Some people cannot smell the odor of the chemical put into the gas. You must find out if you can smell the odorant in propane.Smokingcandecreaseyourabilitytosmell.Beingaroundanodorforatimecanaffectyoursensitivityorabilitytodetectthatodor.Sometimesotherodorsintheareamaskthegasodor.Peoplemaynotsmellthegasodorortheirmindsareonsomethingelse.Thinkingaboutsmellingagasodorcanmakeiteasiertosmell.

The odorant in LP-gas is colorless, and it can fade under some circumstances. Forexample,ifthereisanundergroundleak,themovementofthegasthroughsoilcanfiltertheodorant.OdorantsinLP-Gasalsoaresubjecttooxidation.Thisfadingcanoccurifthereis rust inside the storage tank or in iron gas pipes.

Theodorant in escapedgas can adsorb or absorb onto or intowalls,masonryandothermaterialsandfabricsinaroom.Thatwilltakesomeoftheodorantoutofthegas,reducingitsodorintensity.

LP-Gasmaystratifyinaclosedarea,andtheodorintensitycouldvaryatdifferentlevels.Sinceit isheavierthanair,theremaybemoreodoratlowerlevels.Alwaysbesensitivetotheslightestgasodor.Ifyoudetectanyodor,treatitasaseriousleak.Immediatelygointoactionasinstructedearlier.

SOME POINTS TO REMEMBER• Learn to recognize the odor of LP-gas. Your local LP-Gas

Dealercangiveyoua“ScratchandSniff”pamphlet.Useittofindoutwhatthepropaneodorsmellslike.IfyoususpectthatyourLP-Gashasaweakorabnormalodor,callyourLP-GasDealer.

• Ifyouarenotqualified,donotlightpilotlights,performservice,ormakeadjustmentstoappliancesontheLP-Gassystem.Ifyouarequalified,consciouslythinkabouttheodorofLP-Gaspriortoandwhilelightingpilotlightsorperformingserviceormakingadjustments.

• Sometimesabasementor a closed-uphousehasamustysmell thatcancoveruptheLP-Gasodor.Donottryto lightpilotlights,performservice,ormakeadjustmentsinanareawheretheconditionsaresuchthatyoumaynotdetecttheodoriftherehasbeenaleakofLP-Gas.

• Odorfade,duetooxidationbyrustoradsorptiononwallsofnewcylindersandtanks,ispossible.Therefore,peopleshouldbeparticularlyalertandcarefulwhennewtanksorcylindersareplacedinservice.Odorfadecanoccurinnewtanks,orreinstalledoldtanks,iftheyarefilledandallowedtosettoolongbeforerefilling.Cylindersandtankswhichhavebeenoutofserviceforatimemaydevelopinternalrustwhichwillcauseodorfade.Ifsuchconditionsaresuspectedtoexist,aperiodicsnifftestofthegasisadvisable. If you have any question about the gas odor, call your LP-gas dealer. A periodic sniff test of the LP-gas is a good safety measure under any condition.

• If,atanytime,youdonotsmelltheLP-Gasodorantandyouthinkyoushould,assumeyouhavealeak.ThentakethesameimmediateactionrecommendedabovefortheoccasionwhenyoudodetecttheodorizedLP-Gas.

• Ifyouexperienceacomplete“gasout,”(thecontainerisundernovaporpressure),turnthetankvalveoffimmediately.Ifthecontainervalveislefton,thecontainermaydrawinsomeairthroughopeningssuchaspilotlightorifices.Ifthisoccurs,somenewinternalrustingcouldoccur.Ifthevalveisleftopen,thentreatthecontainerasanewtank.Alwaysbesureyourcon-tainerisundervaporpressurebyturningitoffatthecontainerbeforeitgoescompletelyemptyorhavingitrefilledbeforeitiscompletelyempty.

31722-4-0914Page 8

Notice:Duringinitialfiringofthisunit,itspaintwillbakeout,andsmokewilloccur.Topreventtriggeringofsmokealarms,ventilatetheroominwhichtheunitisinstalled.

WARNINGThis appliance is for installation only in a solid-fuel burning masonry or UL 127 factory-built fireplace or in a listed ventless firebox enclosure. It has been design certified for these installations. Exception: DO NOT install this appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

WARNINGAny modification to this unvented gas heater or its controls can be dangerous. Improper installation or use of the heater can cause serious injury or death from fire, burns, explosion or carbon monoxide poisoning.

Well Head Gas InstallationsSomenaturalgasutilitiesuse"wellhead"gas.ThismayaffecttheBtuoutputoftheunit.Contactthegascompanyfortheheatingvalue.Contactthemanufactureroryourgascompanybeforechangingspud/orificesize.

IMPORTANT: Read all instructions carefully before starting installation. Failure to follow these installation instructions may result in a possible fire hazard and will void the warranty.Save this manual for future reference.Please read this manual before installing and using the appliance.Instructions to Installer1. Installer must leave instruction manual with owner after

installation.2. Installermusthaveownerfilloutandmailwarrantycardsupplied

withunventedroomheater/venteddecorativeappliance.3. Installershouldshowownerhowtostartandoperateunvented

roomheater/venteddecorativeappliance.AlwaysconsultyourlocalBuildingDepartmentregardingregulations,codesorordinanceswhichapplytotheinstallationofanunventedroomheater/venteddecorativeappliance.Thisappliancemaybeinstalledinanaftermarket*manufactured(mobile)home,wherenotprohibitedbystateorlocalcodes.*Aftermarket: Completionofsale,notforpurposeofresale,from

themanufacturer.Thisapplianceisonlyforusewiththetypeofgasindicatedontheratingplate.Thisapplianceisnotconvertibleforusewithothergases.New InstallationSolid-fuelsshallnotbeburnedinafireplacewhereaventeddecorativeapplianceisinstalled.Aventeddecorativeappliancemustbe installedonly inasolid-fuelburningfireplacewithaworkingflueandconstructedofnon-combustiblematerial.Any alteration of the original design, installed other than as shown in these instructions or use with a type of gas not shown on the rating plate is the responsibility of the person and company making the change.ImportantAllcorrespondenceshouldrefertocompleteModelNumber,SerialNumberandtypeofgas.Attention: During initial use of log you will detect an odor as the log is cured.

INTRODUCTION

Model Gas BTUHMaximum Rate

BTUHMinimum Rate

VFSU(R,E)18N Natural 36,000 25,000VFSU(R,E)18P Propane 36,000 25,000VFSU(R,E)24N Natural 38,000 26,500VFSU(R,E)24P Propane 38,000 26,500VFSU(R,E)30N Natural 40,000 28,000VFSU(R,E)30P Propane 40,000 28,000

PRODUCT SPECIFICATIONSModel VFSUR VFSUEGas Type Natural Propane Natural PropaneRegulatorpressuresetting 3.5" W.C. 10.0" W.C. 3.5" W.C. 10.0" W.C.Gasinletpressuremaximum 10.5" W.C. 13.0" W.C. 10.5" W.C. 13.0" W.C.Gasinletpressureminimum 5.0" W.C. 11.0" W.C. 7.0" W.C. 11.0" W.C.

ACCESSORIESModel Number Description

EK-2 EmbersKitELH-1 FireplaceHoodforVent-FreeLogs-BlackELH-2 FireplaceHoodforVent-FreeLogs-BrassFRBC BatteryOperatedRemoteControl-Manual

FRBTC BatteryOperatedRemoteControlwithThermostat

FREC ElectricRemoteControl-ManualFWS-1 WallSwitchTMV WallThermostat,Millivolt-ReedSwitch

For use with VFSUE models onlyAD1106V AC/DC Adapter

31722-4-0914 Page 9

Thisisanunventedgas-firedheater.Itusesair(oxygen)fromtheroominwhichitisinstalled.Provisionsforadequatecombustionandventilationairmustbeprovided.Keeproomareaclearandfreefromcombustiblematerials,gasolineandotherflammablevaporsandliquids.Unventedgasheatersareasupplementalzoneheater.Theyarenotintendedtobeaprimaryheatingappliance.Watervaporproducedbyanunventedheatercancreatemoistureproblemsinahomewhenoperatedforextendedperiodsoftime.Duringmanufacturing,fabricatingandshipping,variouscomponentsofthisappliancearetreatedwithcertainoils,filmsorbondingagents.Thesechemicalsarenotharmfulbutmayproduceannoyingsmokeandsmellsastheyareburnedoffduringtheinitialoperationoftheappliance;possiblycausingheadachesoreyeorlungirritation.Thisisanormalandtemporaryoccurrence.Theinitialbreak-inoperationshouldlast2-3hourswiththeburnerat thehighest setting.Providemaximumventilationby openingwindowsordoorstoallowodorstodissipate.Anyodorsremainingafterthisinitialbreak-inperiodwillbeslightandwilldisappearwithcontinueduse.Thisappliancemustnotbeusedwithglassdoors in theclosedposition.Thiscanleadtopilotoutagesandseveresootingoutsidethefireplace.Donot use this roomheater if anypart hasbeenunderwater.Immediatelycallaqualifiedservicetechniciantoinspecttheroomheater and replaceanypart of the control systemandanygascontrolwhichhasbeenunderwater.

WARNINGThis appliance is equipped for (natural or propane) gas. Field conversion is not permitted.

Before you get startedCarefullyinspectthecontentsforshippingdamage.Ifanypartsaremissingordamaged,immediatelyinformthedealerfromwhomyoupurchasedtheappliance.Donotattempttoinstallanypartoftheapplianceunlessyouhaveallpartsingoodcondition.

Millivoltcontrolledheater(VFSUR)designedtobeoperatedwithoptionaldevicesforON/OFFfunctions.• Wallswitchorthermostatwithwire.• HandheldremotecontrolwithON/OFFswitchorthermostat.Handle the gas log burner assembly by the grate and legs only. Do not pick the unit up by the burner.Gloves are recommended when handling logs to prevent skin irritation. Logs are fragile - Handle with care.Qualified Installing AgencyInstallationandreplacementofgaspiping,gasutilizationequip-mentoraccessoriesandrepairandservicingofequipmentshallbeperformedonlybyaqualifiedagency.Theterm"qualifiedagency"meansanyindividual,firm,corporation,orcompanythateitherinpersonorthrougharepresentativeisengagedinandisresponsiblefor(a)theinstallation,testing,orreplacementofgaspipingor(b)theconnection,installation,testing,repair,orservicingofequipment;thatisexperiencedinsuchwork;thatisfamiliarwithallprecautionsrequired,and thathascompliedwithall the requirementsof theauthorityhavingjurisdiction.

State of Massachusetts: The installationmust bemadeby a licensedplumber or gas fitter in theCommonwealth ofMassachusetts.Sellersofunventedpropaneornaturalgas-firedsupplementalroomheaters shall provide to eachpurchaser a copyof 527CMR-30uponsaleoftheunit.

IntheStateofMassachusetts,unventedpropaneandnaturalgas-fired spaceheaters shall beprohibited in bedroomsandbathrooms.

Theinstallationmustconformwithlocalcodesor,intheabsenceoflocalcodes,withtheNationalFuelGasCode,ANSIZ223.1*orInternationalFuelGasCode.*Available from the American National Standards Institute, Inc. 11 West 42nd St., New York, N.Y. 10018.High Altitudes: Foraltitudes/elevationabove2,000 feet ratingsshouldbereducedattherateof4percentforeach1,000feetabovesealevel.Contactthemanufacturer.

GENERAL INFORMATION

31722-4-0914Page 10

REQUIREMENTS FOR CANADAThis unit cannot be installed in a UNVENTED application, thisunit can only be installedasaVENTEDapplicationwith theserequirements.

IMPORTANT SAFETY INFORMATION

This unit complieswithANSI Z21.60 andCGA2.26DecorativeGasAppliancesForInstallationInSolidFuelBurningFireplaces.Donotburnwoodorsolidfuelsinafireplacewhereadecorativegas log set is installed.This appliance is for installation only inasolidfuelburningfireplace,masonryfireplaceormanufacturedfireplace.

WARNINGAnymodificationtothisgaslogsetortocontrolscanbedanger-ous. Improper installationoruseof thegas logsetcancauseserious injury or death from fire, burns, explosion or carbonmonoxidepoisoning.

1. Pleasefollowall localcodesregarding installation,combus-tionandventilationairorintheabsenceoflocalcodesfollowtheNationalFuelGasCodeANSIZ223.1(U.S.installation),orCAN/CGA-B149,InstallationCode(Canadainstallation).

2. Properinstallation,burnerpanlocationandlogplacementisimportanttoachieveoptimumlookandperformanceofyourgas logset.The logshavebeendesignedforeasy locationandplacementonthegrateandmustbefollowedforproperoperation.

3. Donotoperatethislogsetwithglassdoorsintheclosedpo-sition.Afireplacescreenmustbe inplacewhenthe logsetis burning. Adequate combustion air must be provided forproperventing.Allflamesshouldgoupandoutthetopofthefireboxintothefluevent.Ifanyflamesfloatorcurlforwardintothe roomdonotoperateappliance.Check foranopenflueandadequatecombustionairintotheroom.Adamperclampmustbeinstalledonthefireboxdampertomaintainanopenflueventcondition.Refertopage16INSTALLINGDAMPERCLAMP

4. Youngchildrenmustbecarefullysupervisedwhentheyareinthesameroomasthegaslogwhileinoperation.Donotplacestockings,clothingoranyflammablematerialaboveornearthefireplace.

5. Donotsubstituteorusematerialsotherthanthosesuppliedforusewiththelogset.

6. AlsorefertoIMPORTANTSAFETYINFORMATIONonpage 6ofthismanual

WARNINGDO NOT OPERATE THIS GAS LOG SET WITH GLASS DOORS CLOSED

• Clothingorotherflammablematerialshouldnotbeplacedonorneartheappliance.

• Donotplacetrashorotherarticlesonthelogsetduringop-eration.

• Duringmanufacturing,fabricatingandshipping,variouscom-ponentsofthisappliancearetreatedwithcertainoils,filmsorbondingagents.Thesebondingagentsarenotharmful butmayproduceannoyingsmokeandsmellsastheyareburnedoffduring initialoperationof theappliance.This isanormaltemporaryoccurrence.Awindowshouldbeopenedduringtheinitialbakeoutperiod.

• Keepburnerandcontrolcompartmentclean.

WARNINGBefore installing inasolid fuelburningfireplace, thechimneyflueandfireboxmustbecleanedofsoot,creosote,ashesandloosepaintbyaqualifiedchimneycleaner.

• Installationandrepairshouldbedonebyaqualifiedserviceperson.Theapplianceshouldbe inspectedbeforeuseandatleastannuallybyaqualifiedserviceperson.Morefrequentcleaningmayberequiredduetoexcessivelintfromcarpeting,beddingmaterials,etc. It is imperativethatcontrolcompart-ments,burnersandcirculatingairpassagewaysoftheappli-ancebekeptclean.

• Do notputanythingaroundthefireplacethatwillobstructtheflowofventilationair.

• Dokeeptheapplianceareaclearandfreefromcombustiblematerial,gasolineandotherflammablevaporsandliquids.

• Ayearlyexaminationandcleaningof theventingsystemofthesolid-fuelburningfireplacemustbeperformedbyaquali-fiedagency.

• Domakeaperiodicvisualcheckofpilotandburners.Cleanandreplacedamagedparts.

• Do notusethisapplianceifanyparthasbeenunderwater.Immediatelycallaqualifiedservicetechniciantoinspecttheapplianceandtoreplaceanypartofthecontrolsystemandanygascontrolwhichhasbeenunderwater.

• Neverburnsolidfuelsinfireplacewhereagaslogsetisin-stalled.

• ThisunitcomplieswithANSIZ21.60DecorativeVentedAppli-ancesforSolidFuelBurningFireplaces.Stateorlocalcodesmayonlyallowoperationofthisapplianceinaventedconfigu-ration.Checkyourstateorlocalcodes.

31722-4-0914 Page 11

ExampleofLargeRoomwith1/2Walldivider.

FIREPLACE

DIVIDER

H

W L1

L2

Figure 1The following formula canbeused to determine themaximumheaterratingperthedefinitionofunconfinedspace:

Iftheareainwhichtheheatermaybeoperatedissmallerthanthatdefinedasanunconfinedspace,provideadequatecombustionandventilationairbyoneofthemethodsdescribedintheNationalFuelGasCode,ANSIZ223.1,Section5.3.Adheretoallcodes,orintheirabsence,thelatesteditionofTHENATIONALFUELGASCODEANSIZ223.1orNFPA54whichcanbeobtainedfrom:AmericanNationalStandardsInstituteNationalFireProtectionAs-sociation,Inc. 11West42ndSt. BatterymarchPark NewYork,NY10018 Quincy,MA02269

Watervaporisaby-productofgascombustion.Anunventedroomheaterproducesapproximatelyoneounce(30ml)ofwaterforevery1,000BTU's(.3KW's)ofgasinputperhour.Unventedroomheatersmustbeusedassupplementalheat(aroom)ratherthanaprimaryheatsource(anentirehouse).Inmostsupplementalheatapplications,thewatervapordoesnotcreateaproblem.Inmostapplications,thewatervaporenhancesthelowhumidityatmosphereexperiencedduringcoldweather.

The following steps will help insure that water vapor does notbecomeaproblem.1. Besuretheheaterissizedproperlyfortheapplication,including

amplecombustionairandcirculationair.2. Ifhighhumidityisexperienced,adehumidifiermaybeusedto

helplowerthewatervaporcontentoftheair.3. Donotuseanunventedroomheaterastheprimaryheatsource

(an entire house).

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS

Thisheatershallnotbeinstalledinaconfinedspaceunlessprovi-sionsareprovidedforadequatecombustionandventilationair.

Aconfinedspaceisanareawithvolumelessthan50cubicfeetper1,000Btuhofthecombinedinputratesofallappliancesdrawingcombustionairfromthatspace.Smallareassuchasequipmentroomsareconfinedspaces.Furnacesinstalledinaconfinedspacewhich supply heatedair to areasoutside the spacemust drawreturnairfromoutsidethespacethroughtightlysealedreturnairducts.Aconfinedspacemusthave2openingsintothespaceforcombustionair.Oneopeningmustbewithin12inchesoftheceilingandtheothermustbewithin12inchesofthefloor.Therequiredsizingoftheseopeningsisdeterminedbywhetherinsideoroutsideairisusedtosupportcombustion,themethodbywhichtheairisbroughttothespace(verticalorhorizontalduct)andbythetotalinputrateofallappliancesinthespace.Unusually Tight ConstructionTheairthatleaksarounddoorsandwindowsmayprovideenoughfreshairforcombustionandventilation.However,inbuildingsofun-usuallytightconstruction,youmustprovideadditionalfreshair. Unusually tight construction is defined as construction

where:a. Wallsandceilingsexposedtotheoutsideatmospherehave

acontinuouswatervaporretarderwitharatingofonepermorlesswithopeningsgasketedorsealed,and

b. Weather-strippinghasbeenaddedonopenablewindowsand doors, and

c. Caulkingor sealants areapplied to areas suchas jointsaroundwindowanddoorframes,betweensoleplatesandfloors,betweenwall-ceilingjoints,betweenwallpanels,atpenetrationsforplumbing,electrical,andgaslines,andatother openings.

Ifyourhomemeetsallof the threecriteriaabove,youmustprovideadditionalfreshair.

WARNINGIftheareainwhichtheheatermaybeoperatedissmallerthanthatdefinedasanunconfinedspaceorifthebuildingisofunusuallytightconstruction,provideadequatecombustionandventilationairbyoneofthemethodsdescribedintheNational Fuel Gas Code, ANSI Z223.1,Section5.3.,InternationalFuelGasCode,orapplicablelocalcodes.

PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR

31722-4-0914Page 12

CLEARANCESMinimum Dimensions For Solid Fuel Burning Fireplaces UL127 Factory Built Fireplaces (Figure 2)

Model A B CVFSU(R,E)18 22 17 17VFSU(R,E)24 28 17 18VFSU(R,E)30 32 17 18

Thedimensionsshownanddefinedinthefireplacemanufacturer’sinstructionsareminimumclearancestomaintainininstallingthisheater.Leftandrightclearancesaredeterminedwhenfacingthefrontoftheheater.

Glass DoorsMakesure thatglassdoorsareopenduringall operationsofthelogset.Theopeningoftheglassdoorframeshouldbethedimensionusedfortheminimumfrontopeningofthefirebox.

Followtheseinstructionstoensuresafeinstallation.

Failuretofollowinstructionsexactlycancreateafirehazard.

AB

C

Figure 2

Sidewall & Ceiling Clearances

6”

41”

Figure 3

Clearancestocombustiblesmustbeasstatedinthemanufacturer'sInstallationInstructionsand/orOwner'sManualofthefireboxthisunitwillbeusedin.Ifnoclearancestocombustiblesarelisted,theclearancesmustbeasfollows:Thesidesofthefireplaceopeningmustbe6"fromanycombustiblewall.Theceilingmustbeatleast41"fromthefireplaceopening.See Figure 3.

Mantel Clearances Without HoodYoumust have non-combustiblematerials above the fireplaceopening.Non-combustiblematerialmustextendatleast12"abovefireplaceopening.Withsheetmetal,youmusthavenon-combustiblematerialbehindit.Heatresistantmaterialssuchasslateandmarblemustbeat least 1/2" thick. Sheet metal should not be installed onto combustible material.

28”

12”

HEATER IN FIREPLACEOR FIREBOXHEAT RESISTANT

MATERIAL 12”WITHOUT HOOD

10” and less Mantel10” and less Mantel

12”

28”

Figure 4Ifyourinstallationdoesnotmeettheaboveclearances,youmustproceedtooneofthefollowingsteps:• Use a hood.• Operatetheheaterwithfluedamperopen.Seepage16for

Installing as a Vented Appliance.• Raisethemanteltotheproperheight.• Removethemantel.

Non-Combustible Material Distance

Requirements for Safe Installation

12" or more Non-combustiblematerial.Less than 12" Non-combustible material must be ex-

tendedtoatleast8"withtheinstallationoftheoptionalfireplacehood.Ifyoucan-not extend non-combustiblematerial atleast 8", you must operate heater withfluedamperopen.

31722-4-0914 Page 13

Floor ClearanceIfinstallingheateratfloorlevel,theminimumdistancetocombus-tiblesis“0”inches.

HEATER INFIREPLACEOR FIREBOX

COMBUSTIBLEMATERIAL

COMBUSTIBLEMATERIAL

FIREPLACE ORFIREBOX TOP

Figure 6

Note: Iffloor issunkenbelowtheopening, theunitneedstoberaisedabove the hearth level or the openingof the glass doorsurround.

APPLIANCE IN

FIREPLACE

OR FIREBOX

Hearth Hearth

Figure 6a

Mantel Clearances with HoodYoumust have non-combustiblematerials above the fireplaceopening.Non-combustiblematerialmustextendatleast8"abovefireplaceopening.Withsheetmetal,youmusthavenon-combustiblematerialbehindit.Heatresistantmaterialssuchasslateandmarblemustbe at least 1/2" thick. Sheet metal should not be installed onto combustible material. Example: Amantelmayproject from thewallamaximumof2"ataminimumof8"abovetheopening,andamaximumof6"ataminimumof15"abovetheopening.

HEAT RESISTANT

MATERIAL 8”

WITH HOOD

HOOD

APPLIANCE IN

FIREPLACE

OR FIREBOX

HOOD

14.25”

15.0”

16.0”

8” Mantel

6” Mantel

4” Mantel

2” Mantel

8” Mantel

6” Mantel

4” Mantel

2” Mantel

8”

14.25”

15.0”

16.0”

8”

Figure 5Ifyourinstallationdoesnotmeettheaboveminimumclearances,youmustproceedtooneofthefollowingsteps:• Operatetheheaterwiththefluedamperopen.Seepage16

forInstalling as a Vented Appliance.• Raisethemanteltotheproperheight.• Removethemantel.

CLEARANCES (continued)

31722-4-0914Page 14

FOR MASONRY BUILT FIREPLACESFREE OPENING AREA OF CHIMNEY DAMPER FOR VENTING COMBUSTION PRODUCTS FROM DECORATIVE APPLIANCES FOR INSTALLATION IN SOLID FUEL BURNING FIREPLACES

Appliance Input Rate (BTU/hr)20 30 40

Chimney Height* (ft) Minimum Opening** (sq. in.)

6 17.6 25.7 33.88 16.5 23.7 31.2

10 15.1 21.7 28.715 14.1 19.9 26.120 12.9 18.5 23.730 12.2 16.9 21.6

* Heightisfromhearthtotopofchimneyandtheminimumheightis6feet.

** Chartshowsminimumopening(sq.in.)forgivenheightandinput rate.

• Turnoffgassupplytofireplaceorfirebox.• Havethefireplacefloorandchimneyprofessionallycleanedto

removeashes,soot,creosoteorotherobstructions. Havethiscleaningperformedannuallyafterinstallation.• Sealanyfreshairventsorashclean-outdoorslocatedonfloor

orwalloffireplace.Ifnot,draftingmaycausepilotoutageorsooting.Useaheat-resistantsealant.Donotsealchimneyfluedamper.

Installandoperatetheapplianceasdirectedinthismanual.

FOR FACTORY BUILT FIREPLACES FREE OPENING AREA OF CHIMNEY DAMPER FOR VENTING COMBUSTION PRODUCTS FROM DECORATIVE APPLIANCES FOR INSTALLATION IN SOLID FUEL BURNING FIREPLACES

Appliance Input Rate (BTU/hr)20 30 40

Chimney Height* (ft) Minimum Opening** (sq. in.)

10 11.3 16.6 22.115 8.6 12.6 17.320 7.5 10.8 14.525 6.6 9.6 12.630 6.2 9.1 11.335 5.7 8.0 10.840 5.3 7.5 10.2

* Heightisfromhearthtotopofchimneyandtheminimumheightis10feet.

** Chartshowsminimumopening(sq.in.)forgivenheightandinput rate.

Donotattachcombustiblematerialtothemantelofyourfireplace.Thisisafirehazard.

Figure 7

Nogreetingcard,stockingsorornamentationofanytypeshouldbeplacedonorattachedtothefireplace.Thisisaheatingappliance.Theflowofheatcanignitecombustibles.

Figure 8

COMBUSTIBLE MATERIAL

FIREPLACE PREPARATION

31722-4-0914 Page 15

PLACEMENT OF VFSUE CONTROL MODULEThecontrolmoduleispackagedundertheburneratthemanu-facturer.Usecautiontokeepallthewireconnectionsinplacewhenremovingtheburnerandmodulefromthecarton.

Duringapplianceinstallation,placethecontrolmoduleonthepilotsideoftheburner,butnot under the burner.

CONTROL

MODULE

PILOT

SHIELD

Figure 9Insert4AAbatteriesintothecontrolmodule.Followthedirectionsonpages24to27tosynctheremoteandcontrolmodule.

Aftertheappliancehasbeeninstalled,slidethecontrolmoduleshieldoverthecontrolmodule.Placethemoduleinalocationthatiseasytoreachsothatthebatteriescanbechanged.

Thecontrolmodulemustremainonthefireplacefloororfireboxbottom.Thislocationwillkeepthebatteriescoolandresultinalongerbatterylife.

CONTROL

MODULE

PILOT

Figure 10Notice:Lavarockcanbeusedtohidethecontrolmoduleandshield.

31722-4-0914Page 16

2. Ananchorholeisprovidedinthetwobottomsidemembersofthegrateframe.Aftercenteringthegratecorrectly,marktheholepositionson thefireplace/fireboxfloor.Drill three5/32"diameterholesapproximately1-1/2"deepformasonryscrewsorthree1/8"holesforsheetmetalscrews.

NOTICE: Do not use the mounting hole underneath the pilot. Installing a screw there may damage the pilot.

3. Anchorthegratetothefireplace/fireboxfloorusingthescrewsprovided.RefertoFigure12.

Proper installation of the grate is essential to prevent any move-ment of the gas logs and controls during operation.

ANCHOR SCREWS

ANCHOR SCREWS

Figure 12

• Turnoffthegassupplytothefireplaceorfirebox.• Sealanyfreshairventsand/orashclean-outdoorslocatedon

thefloororwallofthefireplace.Ifleftunsealed,draftingmaycausepilotoutageorsooting.Useaheatresistantsealant.Donotsealthechimneyfluedamper.

Beforeinstallinginasolidfuelburningfireplace,thechimneyflueandfireboxmustbecleanedofsoot,creosote,ashesandloosepaintbyaqualifiedchimneycleaner.

You must secure the gas log heater to the fireplace floor. If not, the entire unit may move when you adjust the controls. Movement of unit may cause shifting of the gas logs which leads to sooting and improper burning. Grate movement could cause a gas leak.Special care is required if you are installing the unit into a sunken fireplace. You must raise the fireplace floor to allow access to gas log controls. This will insure adequate air flow and guard against sooting. Raise the fireplace floor using noncombustible materials.

Assembly Procedure: 1. Centerthegaslogunitinthefireplaceorfirebox.Makecertain

thefrontfeetofthegratesitinsidethefrontedgeofthefireplaceorfirebox.

INSTALLING AS A VENTED APPLIANCE

MOUNTING INTO A FIREPLACE OR FIREBOX

Notice: (DamperClampInstallation)When installingyour logsetasavented installationthedamperclampmustbeused.

DAMPER CLAMP

DAMPER

TYPICAL FIREPLACE

Figure 11Wheninstallingyourlogsetasavent-freeinstallationthedamperclampcanbeusedtoeliminatethepotentialforodorswhenburningthelogsforthefirsttime.

Installing Damper ClampRemoveallashesorotherdebrisfromthefireplace.Ifthefireplaceisequippedwithanashdumpbesuretosealthedoorwithfurnacecementorhightemperaturesilicone.Besuretocheckthedamperforproperoperationandverifythatthefluepassagewayisopen.Placetheclampover the lipof thedamperandtightentheholddownboltuntiltheclampissecurelyattachedtothedamper.Thiswillpreventthedamperfromaccidentallyclosing.Manualandmillivoltcontrolledgaslogsmaybeinstalledasaventeddecorative logset incompliancewithANSIZ21.60andNationalFuelGasCode.Whenthegaslogsareoperatedwiththedamperopen,non-combustiblematerialandminimummantelrequirementsdonotapply.

31722-4-0914 Page 17

Checkalllocalcodesforrequirements,especiallyforthesizeandtypeofgassupplylinerequired.

Recommended Gas Pipe DiameterPipe Length Schedule40Pipe

Inside DiameterTubing,TypeL

Outside DiameterNat. L.P. Nat. L.P.

0-10feet0-3 meters

1/2”12.7mm

3/8”9.5mm

1/2”12.7mm

3/8”9.5mm

10-40feet4-12 meters

1/2”12.7mm

1/2”12.7mm

5/8”15.9mm

1/2”12.7mm

40-100feet13-30 meters

1/2”12.7mm

1/2”12.7mm

3/4”19mm

1/2”12.7mm

100-150feet31-46 meters

3/4”19mm

1/2”12.7mm

7/8”22.2mm

3/4”19mm

NOTICE:Neveruseplasticpipe.Checktoconfirmwhetheryourlocalcodesallowcoppertubingorgalvanized.NOTICE: Sincesomemunicipalitieshaveadditionallocalcodes,itisalwaysbesttoconsultyourlocalauthorityandinstallationcode.Installing a New Main Gas CockEachapplianceshouldhaveitsownmanualgascock.Amanualmaingascockshouldbelocatedinthevicinityoftheunit.Wherenoneexists,orwhereitssizeorlocationisnotadequate,contactyourlocalauthorizedinstallerforinstallationorrelocation.Compoundsusedonthreadedjointsofgaspipingshallberesistanttotheactionofliquefiedpetroleumgases.Thegaslinesmustbecheckedforleaksbytheinstaller.Thisshouldbedonewithasoapsolutionwatchingforbubblesonallexposedconnections,andifunexposed,apressuretestshouldbemade.Never use an exposed flame to check for leaks. Appliance must be disconnected from piping at inlet of control valve and pipe capped or plugged for pressure test. Never pressure test with appliance connected; control valve will sustain damage!Agasvalveandgroundjointunionshouldbeinstalledinthegaslineupstreamofthegascontroltoaidinservicing.ItisrequiredbytheNationalFuelGasCodethatadriplinebeinstallednearthegasinlet.Thisshouldconsistofaverticallengthofpipeteeconnectedintothegaslinethatiscappedonthebottominwhichcondensationandforeignparticlesmaycollect.

Figure 13Theuseofthefollowinggasconnectorsisrecommended:— ANSZ21.24ApplianceConnectorsofCorrugatedMetalTubing

and Fittings— ANSZ21.45AssembledFlexibleApplianceConnectorsofOther

ThanAll-MetalConstructionTheaboveconnectorsmaybeusedifacceptablebytheauthorityhaving jurisdiction. The state of Massachusetts requires that a flexibleapplianceconnectorcannotexceedthreefeetinlength.Pressure Testing of the Gas Supply System1. Tochecktheinletpressuretothegasvalve,a1/8"(3.175mm)

N.P.T.pluggedtapping,accessiblefortestgaugeconnection,must be placed immediately upstream of the gas supplyconnectiontotheappliance.

2. The appliance and its individual shutoff valve must bedisconnectedfromthegassupplypipingsystemduringanypressuretestingofthatsystemattestpressuresinexcessof1/2 psig (3.5 kPa).

3. Theappliancemustbe isolated from thegas supplypipingsystembyclosing its individualmanualshutoffvalveduringanypressuretestingofthegassupplypipingsystemattestpressuresequaltoorlessthan1/2psig(3.5kPa).

Attention! Ifoneoftheproceduresresultsinpressuresinexcessof1/2psig(14"w.c.)(3.5kPa)ontheappliancegasvalve,itwillresultinahazardouscondition.

GAS SUPPLY

31722-4-0914Page 18

Over time, the rockwoolwill break downandnew rockwoolwillneedtobeplacedtorecreatetheoriginalglowingemberseffect.Removealloldrockwoolfromtheapplianceandapplynewrockasdescribedinthissectionorthelogmanual.

NOTICE:Only therockwoolsuppliedwith thisunitorordered inaccordancewiththePartsListonpages32and34shouldbeusedon thisburner.See thePartsListonpages32and34 toorderreplacementrockwool.

Placing Lava Rock in Front of Burner on Fireplace Floor

Spreadlavarocksonfireplacefloorinfrontandsidesoftheburnerpan.LavarockscanbeplacedaroundtheVFSUEcontrolmodule.Thelavarocksarefordecorativeeffectandarenotrequiredforfireplaceoperation.

ATTENTION: DO NOT PLACE LAVA ROCKS ON BURNER, LOGS OR ROCKWOOL. THE LAVA ROCKS SHOULD ONLY BE PLACED ON THE FIREPLACE FLOOR.

Placement of the glowing embers (rockwool) is very individualandlightcoveragewillprovideyourbesteffects.Werecommendseparationoftherockwoolbyhandandmakeyourcoverageaslightandfluffyaspossible.

Placejustenoughrockwoolontheburnertoobtaintheglowandagold,yellowflame.

Do not place rockwool over large ports in middle portion of burner.

Rockwool should not be placed in the area of the pilot as-sembly.

Applicationofexcessrockwoolmayadverselyaffectperformanceoftheheater.

WARNINGAll previously applied rockwoolmust be removed prior toreapplication.

PLACEMENT OF GLOWING EMBERS AND LAVA ROCK

OPERATION INSTRUCTIONS/FLAME APPEARANCEFlamesfromthepilot(rearrightbacksideofthepanburner)aswellasthemainflameshouldbevisuallycheckedasthelogsetisinstalled.Innormaloperationat fullrateafter10to15minutes,theflameappearanceshouldbesetsofyellowflames.NOTICE:Allflameswillberandombydesign,flameheightwillgoupanddown.Glowingembers(rockwool)cancoverthepanburner'sroundportsinbetweenthefrontandmiddlelogs,butverylittleisnecessarytocoverthisarea.Excessembermaterialcausestheyellowflametobecomeorangeandstringy.Applyjustenoughtoobtainslowglowandagoldyellowflame.Avoidanydraftsthatalterburnerflamepatterns.Donotallowfanstoblowdirectlyintofireplace.Donotplaceablowerinsidetheburnerareaofthefirebox.Ceilingfansmaycreatedraftsthatalterflamepatterns.Sootingandimproperburningwillresult.Duringmanufacturing,fabricatingandshipping,variouscomponentsofthisappliancearetreatedwithcertainoils,filmsorbondingagents.Thesechemicalsarenotharmful,butmayproduceannoyingsmokeandsmellsastheyareburnedoffduringtheinitialoperationoftheappliance,possiblycausingheadachesoreyeorlungirritation.Thisisanormalandtemporaryoccurrence.Theinitialbreak-inoperationshouldlast2-3hourswiththeburnerat thehighest setting.Providemaximumventilationby openingwindowsordoorstoallowodorstodissipate.Anyodorsremainingafter this initial break-inwill be slight andwill disappear withcontinueduse.

VFSUR - Figure 14

VFSUE - Figure 14

Note For Burner Port Ignition: Duetothesizeoftheburner,theremaybeasmalldelaybeforeallburnerportsignite.

31722-4-0914 Page 19

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by hand. When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS • Do not try to light any appliance. • Do not touch any electrical switch; Do not use any

phone in your building. • Immediately call your gas supplier from a neighbor's

phone. Follow the gas supplier's instructions.

• If you cannot reach your gas supplier, call the fire department.

C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don't try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

1. Openbottomlouverassembly(ifapplicable).

2. SetREMOTE/OFF/ONswitchtoOFF.

3. Turnoffallelectricpowertotheapplianceifserviceistobeperformed(ifapplicable).

4. Pushingascontrolknobslightlyandturnclockwise to"OFF".Donotforce.

5. Closebottomlouverassembly(ifapplicable).

1. STOP!Readthesafetyinformationaboveonthispage.

2. Openbottomlouverassembly(ifapplicable).

3. SetREMOTE/OFF/ON switch to"OFF".

4. Turn off all electric power to theappliance(ifapplicable).

5. Push in gas control knob slightlyand turn clockwise to "OFF". NOTE:Knobcannotbeturnedfrom"PILOT"to "OFF" unless knob is pushed in slightly.Donotforce.

6. Waitten(10)minutestoclearoutanygas.Thensmellforgas,includ-ingnearthefloor.Ifyousmellgas,STOP! Follow "B" in the safetyinformation above. If you do notsmellgas,gotothenextstep.

7. Findpilot-Followmetaltubefromgas control. The pilot is locatednext to theburner,near the rightside.

8. Turn gas control knob counterclockwise to "PILOT".

9. Pushincontrolknoballthewayandholdin.RepeatedlypushthePiezoIgnitorButtonuntilthepilotislit.Continuetoholdthecontrolknobinforaboutone(1)minuteafterthepilotislit.Releaseknob,anditwillpopbackup.Pilotshouldremainlit.Ifitgoesout,repeatsteps5through9.

• Ifknobdoesnotpopupwhenreleased,STOPandIM-MEDIATELYcall a qualified service technicianor gassupplier.

• Ifthepilotwillnotstaylitafterseveraltries,turnthegascontrolknobto"OFF"andcallyourservicetechnicianorgassupplier.

10. Turngascontrolknobcounterclockwise to "ON".

11. SetREMOTE/OFF/ONswitchtodesiredsetting.

12. Turnonallelectricpowertotheappliance(ifapplicable).

13. Closebottomlouverassembly(ifapplicable).

GAS CONTROL KNOBSHOWN IN "OFF" POSITION.

THERMOCOUPLE(NATURAL)

ELECTRODE

PILOT

THERMOPILE

REMOTE

OFF

ON

THERMOCOUPLE(LPG)

GAS CONTROL KNOBSHOWN IN "OFF" POSITION.

THERMOCOUPLE(NATURAL)

ELECTRODE

PILOT

THERMOPILE

REMOTE

OFF

ON

THERMOCOUPLE(LPG)

GAS CONTROL KNOBSHOWN IN "OFF" POSITION.

THERMOCOUPLE(NATURAL)

ELECTRODE

PILOT

THERMOPILE

REMOTE

OFF

ON

THERMOCOUPLE(LPG)

VFSUR-(18,24,30) LIGHTING INSTRUCTIONSFOR YOUR SAFETY READ BEFORE LIGHTING

LIGHTING INSTRUCTIONS

TO TURN OFF GAS TO APPLIANCE

31722-4-0914Page 20

VFSUR WIRING

REMOTE/OFF/ON SWITCH

A DISTANCE/FERME/OUVERT

INTERRUPTEUR

THERMOPILE

GAS VALVE

THERMOCOUPLE(NATURAL)

OFF

ON

REMOTE

(OPTIONAL) REMOTE CONTROL RECEIVER

(FACULTATIVE) CONTROLE E DISTANCE

DU RECEPTEUR

(OPTIONAL) WALL SWITCH

INTERRUPTEUR MURAL

(FACULTATIVE)

(OPTIONAL) THERMOSTAT

(FACULATIVE) THERMOSTAT

GAS VALVE

VALVE DE GAZ

REMOTE/OFF/ON SWITCH

A DISTANCE/OUVERT/

FERME INTERRUPTEUR

REMOTE CONTROL RECEIVER/

THERMOSTAT/ CONTROLE E

DISTANCE DU RECEPTEUR

H N

PILOTVEILLEUSE

THERMOCOUPLE(LPG)

Figure 16

Valve View for Operating Sequence

Figure 15

VFSUR Wiring Diagram

Thermostatsarenotapprovedonventeddecorativeappliances.

Labelallwirespriortodisconnectionwhenservicingcontrols.Wiringerrorscancauseimproperanddangerousoperation.Verifyproperoperationafterservicing.Themillivoltgasvalvedoesnotrequire24or110volts.Thegasvalve is powered by the thermopile. SeeFigure 15 to provideoptional wall switch, thermostat, or remote control.Maximumlengthof20feetof16AWGtoconductorwiresistobeusedwithalloptionalswitches.Usetheredandgreenleadsfromtherockerswitchthatarewirenuttedtogethertoattachoptionalcomponents.Check System OperationMillivoltsystemandallindividualcomponentsmaybecheckedwithamillivoltmeter0-1000MVrange.Remote Receiver -VFSUR-(18, 24, 30)Usethefollowingstepstoplacetheremote receiveradjacenttothegasvalve.Attention: 1. Theremotereceivercannotbeplacedbehindthegasvalve

andburnerassembly.2. Whenfacingtheappliance,theremotereceivermustbeplaced

to the rightofthegasvalveandburnerassembly.NOTICE: Donotletremotecontrolreceivercomeincontactwithburnerassembly.

On circulating vent-free firebox, install remote control receiverbehindbottomlouver.Refertoremotecontrolinstallationandoperatinginstructionsformoredetailsonremotecontrol.750 Millivolt SystemWhen you ignite the pilot, the thermocouple producesmillivolts(electricalcurrent)whichenergizesthemagnetinthegasvalve.After30secondsto1minutetimeperiodyoucanreleasethegascontrolknobandthepilotwillstayON.Allowyourpilotflametooperateanadditionalone(1)totwo(2)minutesbeforeyouturnthegascontrolknobfromthePILOTpositiontotheONposition.Thistimeperiodallowsthemillivolts(electricalcurrent)tobuilduptoasufficientlevelallowingthegascontroltooperateproperly.Millivolt ControlThevalveregulatorcontrolstheburnerpressurewhichshouldbecheckedatthepressuretestpoint.Turncapturedscrewcounterclockwise2or3turnsandthenplacetubingtopressuregaugeovertestpoint(Usetestpoint“out”closesttocontrolknob).Aftertakingpressurereading,besureandturncapturedscrewclockwisefirmlytore-seal.Donotovertorque.Checkforgasleaks.

31722-4-0914 Page 21

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or pressure is low, contact your local gas supplier immediately.

1. When ignitor button is pressed, there is no spark at ODS/pilot.

a.Ignitorelectrodepositionedwrong-Replacepilot. b.Ignitorelectrodeisbroken-Replacepilot. c.Ignitorelectrodenotconnectedtoignitorcable-Reconnect

ignitorcable. d.Ignitorcablepinchedorwet.Keepignitorcabledry-Free

ignitorcableifpinchedbyanymetalortubing. e.Brokenignitorcable-Replaceignitorcable. f. Badpiezoignitor-Replacepiezoignitor.2. Appliance produces unwanted odors. a.Applianceburningvapors frompaint,hair spray,glues,

etc.-Ventilateroom.Stopusingodorcausingproductswhileheaterisrunning.

b.Gasleak-Locateandcorrectallleaks.3. Appliance shuts off during use. (Pilot and main burner are

off.) a.NotenoughfreshairisavailableforODS/pilottooperate

-Openwindowand/ordoorforventilation. b.Lowlinepressure-Contactlocalgascompany. c.ODS/pilotispartiallyclogged-CleanODS/pilot. d.Defectivethermocouple-Replacepilot.4. Appliance shuts off during use. (Pilot stays on.) a.Lowlinepressure-Checklinepressuretothevalve. b.Defective thermopile - Check pilot flame, check wire

connections,outputshouldbeaminimumof325millivoltsacross.TH/TPandTPterminalswithON/OFF/REMOTEswitchoff.

5. Gas odor even when control knob is in OFF position. a.Gasleak-Locateandcorrectallleaks. b.Controlvalvedefective-Replacecontrolvalve.6. When ignitor button is pressed, there is spark at ODS/pilot,

but no ignition. a.Gassupplyturnedofformanualshutoffvalveclosed-Turn

ongassupplyoropenmanualshutoffvalve. b.ControlknobnotinPILOTposition-Turncontrolknobto

PILOT position. c.ControlknobnotpressedinwhileinPILOTposition-Press

incontrolknobwhileinPILOTposition. d.Air ingaslineswheninstalled-Continueholdingdown

control knob. Repeat igniting operation until air isremoved.

e.ODS/pilotisclogged-ReplaceODS/pilotassemblyorgetitserviced.

f. Gas regulator setting is not correct - Replace gasregulator.

7. ODS/pilot lights but flame goes out when control knob is released.

a.Controlknobnotfullypressedin-Pressincontrolknobfully.

b.Controlknobnotpressedinlongenough-AfterODS/pilotlights,keepcontrolknobpressedin30seconds.

c.ManualShutoffvalvenotfullyopen-Fullyopenmanualshutoffvalve.

d.Thermocoupleconnectionlooseatcontrolvalve-Handtightenuntilsnug,thentighten1/4turnmore.

e.Pilot flame not touching thermocouple, which allowsthermocoupletocool,causingpilotflametogoout.Thisproblemcouldbecausedbyeitherlowgaspressureordirty or partially cloggedODS/pilot - Contact local gascompany.

f. Thermocoupledamaged-Replacethermocouple. g.Controlvalvedamaged-Replacecontrolvalve.8. Burner does not light after ODS/pilot is lit. a.Burner orifice clogged - Clean burner or replacemain

burnerorifice. b.Burner orifice diameter is too small - Replace burner

orifice. c.Inletgaspressure istoolow-Contactqualifiedservice

person.9. If burning at main burner orifice occurs (a loud, roaring

blow torch noise). a.Youmustturnoffburnerassemblyandcontactaqualified

serviceperson. b.Manifold pressure is too low - Contact local gas

company. c.Burnerorificeclogged-Cleanburnerorreplaceburner

orifice.10. Logs appear to smoke after initial operation. a.Vaporsfrompaintorcuringprocessoflogs-Problemwill

stopafterafewhoursofoperation.Runtheheaterwiththedamperopenifyouhaveone,oropenawindowforthefirstfewhours.

Logheaterisintendedtobesmokeless.TurnOFFheaterandcallqualifiedserviceperson.

11. Heater produces a whistling noise when main burner is lit.

a.TurningcontrolknobtoHIGHpositionwhenmainburneriscold-TurncontrolknobtoLOWpositionandletwarmupforaminute.

b.Airingasline-Operateburneruntilairisremovedfromline.Havegaslinecheckedbylocalgascompany.

c.Dirtyorpartiallycloggedburnerorifice-Cleanburnerorreplaceburnerorifice.

12. No gas to pilot. a.LP-regulatorshutdowndueto inletpressuretoohigh-

VerifyLPtankregulatorisinstalledandsetat11"to13"w.c.Replaceregulatoronheater.

VFSUR TROUBLESHOOTINGSYMPTOMS - POSSIBLE CAUSES AND CORRECTION

31722-4-0914Page 22

VFSUE-(18,24,30) LIGHTING INSTRUCTIONS

FOR YOUR SAFETY READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

LIGHTING INSTRUCTIONS

A. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS• Do not try to light any appliance.• Do not touch any electrical switch.• Do not use any phone in your building.• Immediately call your gas supplier from a neigh-

bor's phone. Follow the gas supplier's instructions.• If you can not reach your gas supplier, call the fire

department.

B. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don't try to repair it, call a qualified ser-vice technician. Force or attempted repair may result in a fire or explosion.

C. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

1. STOP!Readthesafetyinformationaboveonthispage.2. Openbottomlouverassembly,(ifapplicable).3. Pressthe"I/O"(ON/OFF)buttononthevalvetofaceto"O"

(OFF).4. Waitfive(5)minutestoclearoutanygas,thensmellfor

gasincludingnearthefloor.Ifyousmellgas,STOP!Follow"A"inthesafetyinformationabove.Ifyoudon'tsmellgas,gotothenextstep.

LIGHTING PROCEDURE - HANDSET METHOD1. Turncontrolarrowonvalvefaceto"ON."Pressthe"I/O"

buttonto"I".Pressthe"OFF"and"UP"buttonsonthehandsetfirmlyatthesametime.Along"beep"willsound,followedby5short"beeps".Ignitorwillsparkandwillcon-tinueuntilpilotislit.ForfullRemoteControloperationseeapplianceinstallationmanual.

LIGHTING PROCEDURE - MANUAL METHOD1. Pressthe"I/O"(ON/OFF)buttonto"I"foron.2. Turncontrolarrowonvalvefaceto"MAN"formanual.3. Changetheignitioncablefromthereceivertothevalve

(PiezoIgnitiontab).4. Usingasmallbladedscrewdriver,press&holdbutton

withinholeoncontrol.Manuallydepresspiezoigniterbuttontolightthepilot.Ifpilotdoesnotlight,step4canbeim-mediatelyrepeated.Ifthepilotwillnotstaylitafterseveraltries,followtheinstructions"ToTurnOffGastoAppliance"andcallyourservicetechnicianorgassupplier.

5. Whenthepilotislitandstable,turnthevalvecontrolknobcounterclockwise tothe"ON"position.Turnflameheightcontrolknobcounterclockwise and the main burnerwillignite.Turnflameheightcontrolknobtoadjustflameheight.

TO TURN OFF GAS TO THE APPLIANCEMANUAL MODE - Toturnoffmainburner,turnflameheightcontrolknobfullyclockwise .Tofullyshutdown,press"I/O"buttonto"O".

HANDSET MODE - Press"OFF"buttononhandset.Tofullyshutdown,press"I/O"buttonto"O".

MA

N

NO

‘I/O’

(ON/OFF)

SWITCH

ON (I)

OFF (O)

PIEZO

IGNITION

TAB

31722-4-0914 Page 23

VFSUE WIRING

31722-4-0914Page 24

VFSUE REMOTE ELECTRONIC IGNITION AND CONTROL SYSTEM

Figure 17

Figure 18

APPLICATIONGV60isabattery-poweredelectronicandcontrolsystemforgasapplianceswithpilotburnersandODSsystems.

GENERAL NOTESRadio Frequency Remote

433.92MHz for Europe; 315MHz forU.S. (FCC ID:RTD-G6R)andforCanada(IC:4943A-G6R).

Thisdevicecomplieswithpart15oftheFCCRules.Opera-tionissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)Thisdevicemustacceptanyinterferencereceived, includinginterferencethatmay cause undesired operation. Changes or modificationsnotexpresslyapprovedby theparty responsible forcompli-ancecouldvoidtheuser'sauthoritytooperatetheequipment.

Batteries - Remote Handset:1x9Vblock(qualityalkalinerecommended)Lowbatteryindicatoronhandsetswithdisplay.Handsetswithoutdisplay:theredLEDgetsdarker.Batteryreplacementisrecommendedafter2years.

Batteries - Receiver:4x1.5V"AA"(qualityalkalinerecommended)

Notice:AnACMainsAdaptermaybeused insteadofbatteries(onlytheMertikMaxitroloranACMainsAdapterapprovedbyMer-tikMaxitrolcanbeused).Seepage8.

Notice:During a power outage theACMainsAdaptermust beunpluggedfromthereceivertooperateinthebatterymode.

CONTROL

MODULE

PILOT

Figure 19

31722-4-0914 Page 25

VFSUE REMOTE ELECTRONIC IGNITION AND CONTROL SYSTEMAUTOMATIC OPERATION

WARNINGWiringofvalveandreceivermustbecompletedbeforestartingignition.Failuretodosocoulddamagetheelectronics.

SETTING THE ELECTRONICS CODENotice: Theremotecontrolandreceiverarepre-programmedatthefactory.However,ifforsomereasontheydonotcommunicatetoeachother,followthesestepstore-program.

Radio Frequency Remote

AcodeisselectedautomaticallyforallMertikMaxitrolelectronicsfromamong65,000randomcodesavailable.Thereceiverhastolearnthecodeofthehandset:

• Pressandholdthereceiver'sresetbutton(seefigure20)untilyouheartwobeeps.Afterthesecond, longerbeep,releasetheresetbutton.

• Withinthesubsequent20secondspressthe (smallflame)button on the handset until you hear two additional shortbeepsconfirmingthecodeisset.Ifyouhearonelongbeep,this indicates the code learning sequencehas failedor thewiringisincorrect.

Notice:Thisisaonetimesettingonly,andisnotrequiredwhenchangingthebatteriesintheremoteorreceiver.

Figure 20

TO TURN ON APPLIANCE

WARNINGWhen pilot ignition is confirmed,motor turns automatically tomaximumflameheight.

• Turn MANUAL knob to the ON, full counterclockwise position.

• PlaceON/OFFswitch(ifequipped)in (ON position).

Standard, Display, Timer/Thermostat RF Remote Handset

• SimultaneouslypressandholdtheOFF and (largeflame)buttons until a short beep confirms the start sequence hasbegun;releasebuttons.

• Continuingbeepsconfirmtheignitionisinprocess.

• Oncepilotignitionisconfirmed,thereismaingasflow.

• Aftermain burner ignition the handsetwill automatically gointomanualmode.

Caution: If thepilotdoesnotstay litafterseveral tries, turn themainvalveknobtoOFFandfollowtheinstructions"TurnOffGastoAppliance".

Figure 21 Figure 22TO TURN OFF APPLIANCEPressOFFbuttononremotehandset.Notice: Press (smallflame)toturnmaingastopilotgas.

ADJUSTMENT - FLAME HEIGHTStandard, Display, Timer/Thermostat RF Remote Handsets

• In standbymode: Press (large flame) to increase flameheight.

• Press (smallflame)todecreaseflameheightortosetap-plianceatpilotflame.

• Forfineadjustmenttapthelarge/smallflames.

Designated Low Fire and High Fire• Double-click (smallflame)button.“LO”willbedisplayed.• Double-click (largeflame)button.Flameautomatically

goestohighfire.“HI”willbedisplayed.

Caution: Iftheappliancewillnotoperate,followtheinstructions"TURN OFF GAS TO APPLIANCE".

SETTING °C/24 HOUR OR °F/12 HOUR CLOCKDisplay, Timer/Thermostat RF Remote Handsets

• Press OFF and (small flame)untildisplaychanges fromFahrenheit/12hour clock toCelsius/24hour clockand viceversa.

31722-4-0914Page 26

VFSUE REMOTE ELECTRONIC IGNITION AND CONTROL SYSTEMSETTING THE TIMEDisplay, Timer/Thermostat RF Remote Handsets

• Thedisplaywillflashaftereither: a.Installingthebatteryor

b.Simultaneouslypressingthe (largeflame)and (smallflame)

• Press (largeflame)tosetthehourandthe (smallflame)to set the minute.

• PressOFFtoreturntomanualmodeorsimplywaitanditwillautomaticallyreturntothemanualmode.

CHANGING THE MODE OF OPERATIONBrieflypressingtheSETbuttonchangesthemodeofoperationinthefollowingorder:

Notice: MANUALmodecanalsobereachedbypressingeither

the (largeflame)orthe (smallflame).andbackto

MAN TEMPTEMP TIMER MAN

MAN Mode - Manual Flame Height Adjustment

• Press (largeflame)toturnonthemainburner.

• Press (largeflame)toincreasetheflameheight.• Press (smallflame)todecreasetheflameheightortogoto

pilotstandbyposition.

Notice: While pressingeither buttona symbol indicating trans-mission appears on the display. The receiver confirmstransmissionwithabeep.

TEMP - Daytime Temperature Mode(appliancemustbeinstandbymode;pilotignited):Theroomtem-peratureismeasuredandcomparedtothesettemperature.TheflameheightisthenautomaticallyadjustedtoachievetheDaytimeset temperature.

TEMP - Nighttime Setback Temperature Mode(appliancemustbeinstandbymode;pilotignited):Theroomtemperature ismeasuredandcompared to theNight-timeSetbacktemperature.TheflameheightisthenautomaticallyadjustedtoachievetheNighttimeSetbacktemperature.

TIMER - Timer ModeSetting P1 ON time• HoldtheSETbuttonuntilP1 (sun)isdisplayedandthe

timeflashes.• Setthehourbypressingthe (largeflame)button.• Settheminutesbypressingthe (smallflame)button.

Setting P1 OFF time• BrieflypressSETbuttontoscrolltosettingP1OFFtime.P1

(moon)isdisplayedatthetimeflashes.• Setthehourbypressingthe (largeflame)button.• Settheminutesbypressingthe (smallflame)button.

SETTING THE TEMPERATURE• Select either the TEMP MODE or the TEMP MODEby

brieflypressingtheSETbutton.• HoldtheSETbuttonuntiltheTEMPdisplayflashes.

• Setthedesiredtemperaturewith (largeflame)or (smallflame).

• Press OFForsimplywaittocompleteprogramming.• Notice: When the desired room temperature is SET on the

handheldremote,theburnerwillautomaticallyturnonwhentheroomtemperaturedrops3degreesFahrenheit(F)belowtheSETtemperature.Theremotesystemwillturntheburneroffwhen the room temperature reaches3degreesFahren-heit(F)abovetheSETtemperature.Thepilotwill remain litbetweenburnercycleswhenusing the thermostatic remotecontrolfeature.

Default Settings Program 1: P1 :6:00am P1 :8:00am Program 2: P2 :11:50pm P2 :11:50pm

• 2 ON times canbeprogrammedperday(offtimesareindicatedbythe symbol).

• The day starts at 12:00am, ends at 11:50pm• TheON/OFFtimeshavetobeprogrammedintheorder

P1 ≤P1 < P2 ≤P2 . (Program 1 must start and end beforeProgram2.Thestarttimemustalwaysbebeforetheend time)

• IfP1 = P1 or P2 = P2 thetimerisdeactivated.• Tohavethefireovernight,itcanbeset:

P2 11:50am and P1 12:00am• SelectTimerModebybrieflypressingtheSETbutton.

6 Hour no Communication Function• ManualMode/Temperature/TimerMode:Thevalvewillturnto

pilotflameifthereisnochangeinflameheightfora6hourperiod.InTermperature/TimerMode,iftheambientroomtem-peraturechanges,theflameheightwilladjustautomaticallytomaintainsettemperature,andthefirewillcontinuetofunctionnormally.Thevalvewillturntopilotflameifthesettempera-tureandtheambientroomtemperatureremainthesameovera 6 hour period.

Five Day Shut Off• Thesystemshutsoffthefirecompletelyifthereisnochange

intheflameheightfor5days.

NOTE: Beforethenextignitionthereisa2minutewaitingperiod.MANUAL OPERATIONFollowappliancelightinginstructionsforgainingaccesstothegascontrolandthepilotburner.Accesstothepilotburnerisonlyre-quiredforignitionwithamatch.

Whenturningmainvalveknob,donotforce.Knobhasaslipclutchthatclicksuntiltheendstopsarereached.Thisallowsformanualflameheightadjustmentaswellasadjustmenttopilotstandbypo-sition.

1. STOP! Readthesafetyinformationincludedbeforeproceed-ing.

2. TurnmainvalveknobtotheOFF,fullclockwise position.

3. TurnMANUALknob to theMAN, full clockwise position.

31722-4-0914 Page 27

VFSUE REMOTE ELECTRONIC IGNITION AND CONTROL SYSTEM4. PlaceON/OFFswitch(ifequipped)inO (OFF position).5. Waitfiveminutestoclearoutanygas.Verifythatnogasisin

theareaaroundtheappliance,includingnearthefloor.If you detect gas STOP!Follow"A"inthesafetyinformation.Ifnogasispresent,proceedtostep6.

6. PlaceON/OFFswitchinONposition.7. With the MANUAL knob in MAN position a manual pi-

lotvalveoperatorandpiezoigniterareaccessible. Ignition with match: Fully push down manual pilot valve operator and holdin,tostartpilotgasflow. Immediately light thepilotwithamatch,whilecontinuing toholdinthemanualpilotvalveoperatorforaboutoneminuteafter the pilot is lit. Releasemanual pilot valve operator. Ifpilotdoesnotstaylit,waitfiveminutesandrepeat. Ignition with piezo igniter: Changetheignitioncablefromthereceivertothevalve.Usethepushpiezoignitertoignite.Ifpilotdoesnotstaylit,waitfiveminutesandrepeat. Caution:Ifthepilotdoesnotstaylitafterseveraltries,turnthegascontrolknob(mainvalveknob)toOFFandproceedto step 11.

8. Ifapplicable,reinstallthetopcoverontheburnerbasebeforeproceeding.

9. Turn MANUAL knob to the ON, full counterclockwise position.

10. TurnmainvalveknobtothefullON,full counter-clockwiseposition.

11. Iftheappliancewillnotoperate,followtheinstructions"TURNOFFGASTOAPPLIANCE"andcalltheservicetechnicianorgassupplier.

TURN OFF GAS TO APPLIANCE• PressOFFbuttononremote.• Followappliance instructions forgainingaccessibility to the

gascontrol.• PlaceON/OFFswitchinO(offposition).• Turnmainvalveknob to theOFF fullclockwise

position.• Replaceappliancetopcover.

MISCELLANEOUSLow Battery IndicationReceiver: threeshortbeepswillsoundwhenmotorturnsRemotewithdisplay: "BATT"willappearondisplay

Notice: Thermostatic Displays/Handsets: If the battery of thehandsetisloworifthetransmitterisoutofthecommuni-cationrange,themotorturnsdownthevalvetopilotgasafter6hours.

Notice: WithverylowbatterytheGV60systemshutsoffthefirecompletely.Thiswill not happen if the power supply isinterrupted.

Battery replacementBattery replacement is recommended at the beginning of eachheatingseason.Donotusemetaltoolstoremovebatteries.Usingametaltoolcouldcauseashortthatmaydamagethereceiver.

Location of ReceiverWhentheRF-receiverisplacedintheappliance,thesurroundingmetalcanreducereceptionconsiderably. Thepositionof than-tennaonthereceiveralsoinfluencesreception.Itisrecommendedtostraightentheantenna.Theantennamustnotcomeincontactorcrosstheignitionwire,thismayrenderthereceiverinoperable.

CAUTION: Keepreceiverfreefromdebrisanddirt.Protectthereceiverwithaplasticbaguntilallconstruc-tioniscomplete.

Figure 23

Figure 24

31722-4-0914Page 28

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or pressure is low, contact your local gas supplier immediately.

1. When ignitor button is pressed, there is no spark at ODS/pilot. a. Ignitorelectrodepositionedwrong-Replacepilot.b. Ignitorelectrodeisbroken-Replacepilot.c. Ignitorelectrodenotconnectedtoignitorcable-Reconnect

ignitorcable.d. Ignitorcablepinchedorwet.Keepignitorcabledry-Free

ignitorcableifpinchedbyanymetalortubing.e. Brokenignitorcable-Replaceignitorcable.f. Badpiezoignitor-Replacepiezoignitor.

2. Appliance produces unwanted odors.a. Applianceburningvaporsfrompaint,hairspray,glues,etc.

-Ventilateroom.Stopusingodorcausingproductswhileheater is running.

b. Gasleak-Locateandcorrectallleaks.3. Appliance shuts off during use. (Pilot and main burner are

off.)a. NotenoughfreshairisavailableforODS/pilottooperate-

Openwindowand/ordoorforventilation.b. Lowlinepressure-Contactlocalgascompany.c. ODS/pilotispartiallyclogged-CleanODS/pilot.d. Defectivethermocouple-Replacepilot.

4. Appliance shuts off during use. (Pilot stays on.)a. Lowlinepressure-Checklinepressuretothevalve.

5. Gas odor even when control knob is in OFF position.a. Gasleak-Locateandcorrectallleaks.b. Controlvalvedefective-Replacecontrolvalve.

6. When ignitor button is pressed, there is spark at ODS/pilot, but no ignition.a. Gassupplyturnedofformanualshutoffvalveclosed-Turn

ongassupplyoropenmanualshutoffvalve.b. ControlknobnotinPILOTposition-Turncontrolknobto

PILOT position.c. ControlknobnotpressedinwhileinPILOTposition-Press

incontrolknobwhileinPILOTposition.d. Air in gas lineswhen installed -Continue holding down

controlknob.Repeatignitingoperationuntilairisremoved.e. ODS/pilotisclogged-ReplaceODS/pilotassemblyorget

itserviced.g. Gasregulatorsettingisnotcorrect-Replacegasregulator.

7. ODS/pilot lights but flame goes out when control knob is released.a. Controlknobnot fullypressed in-Press incontrolknob

fully.b. Controlknobnotpressedinlongenough-AfterODS/pilot

lights,keepcontrolknobpressedin30seconds.c. ManualShutoffvalvenot fullyopen-Fullyopenmanual

shutoffvalve.

d. Thermocouple connection loose at control valve -Handtightenuntilsnug,thentighten1/4turnmore.

e. Pilot flame not touching thermocouple, which allowsthermocoupletocool,causingpilotflametogoout.ThisproblemcouldbecausedbyeitherlowgaspressureordirtyorpartiallycloggedODS/pilot-Contactlocalgascompany.

f. Thermocoupledamaged-Replacethermocouple.g. Controlvalvedamaged-Replacecontrolvalve.

8. Burner does not light after ODS/pilot is lit.a. Burnerorificeclogged-Cleanburnerorreplacemainburner

orifice.b. Burnerorificediameteristoosmall-Replaceburnerorifice.c. Inlet gas pressure is too low -Contact qualified service

person. 9. If burning at main burner orifice occurs (a loud, roaring

blow torch noise).a. Youmustturnoffburnerassemblyandcontactaqualified

serviceperson.b. Manifoldpressureistoolow-Contactlocalgascompany.c. Burner orifice clogged -Clean burner or replace burner

orifice.10. Logs appear to smoke after initial operation.

a. Vaporsfrompaintorcuringprocessoflogs-Problemwillstopafterafewhoursofoperation.Runtheheaterwiththedamperopenifyouhaveone,oropenawindowforthefirstfewhours.

Logheaterisintendedtobesmokeless.TurnOFFheaterandcallqualifiedserviceperson.

11. Heater produces a whistling noise when main burner is lit.a. TurningcontrolknobtoHIGHpositionwhenmainburneris

cold-TurncontrolknobtoLOWpositionandletwarmupforaminute.

b. Airingasline-Operateburneruntilair isremovedfromline.Havegaslinecheckedbylocalgascompany.

c. Dirtyorpartiallycloggedburnerorifice-Cleanburnerorreplaceburnerorifice.

12. No gas to pilot.a. LP-regulator shut down due to inlet pressure too high -

VerifyLPtankregulator is installedandsetat11"to13"w.c.Replaceregulatoronheater.

13. Remote ignition is attempted, but only a long beeping sound is heard.a. ON/OFFswitchisintheO"OFF"position.

VFSUE TROUBLESHOOTINGSYMPTOMS - POSSIBLE CAUSES AND CORRECTION

31722-4-0914 Page 29

Check the following items during installation prior to lighting the multisided burner:

• Checkairshutterforcorrectsetting.o NAT gas-Theairshuttersettingmustbe1/4"(6.4mm)

forVFSU(R,E)18.

o LP gas -TheairshuttersettingmustbeFullOpenforVFSU(R,E)(18,24,30).

AIR SHUTTER FULL OPEN

NOTICE:Orificeshieldremovedforphotoclarity.

• Checkallcarryoverportsforblockagefromtheceramicmedia o Ifthereisblockage,useasmallpointedtooltomovethe

ceramicmediaawayfromthecarryoverport.

• Forbestresultswhenlightingtheburner,havetheadjustableflameknobtotheHIposition, thenadjust toa lowersettingaftertheburnerhasignited.

• Whenfirstlightingthepilotontheburner,ittakesapproximately60 to75seconds to fullyheatandenergize the thermopile.Oncethethermopileisenergized,turnonthegasvalveandlighttheburner.

BURNER INSTRUCTIONS

31722-4-0914Page 30

Figure25showsacorrectpilotflamepattern.Thecorrectflamewillbeblueandwillextendbeyondthethermocouple.Theflamewillsurroundthethermocouplejustbelowthetip.Aslightyellowflamemayoccurwherethepilotflameandmainburnerflamemeet.Figure26showsanincorrectpilotflamepattern.Theincorrectpilotflameisnottouchingthethermocouple.Thiswillcausethethermocoupletocool.Whenthethermocouplecools,theheaterwillshutdown.

VFSU(R,E) PILOT FLAME PATTERN (VFSUE pilot will not have a thermopile)

THERMOPILE PILOT

THERMOCOUPLE(LPG)

THERMOCOUPLE(NATURAL)

Correct Pilot Flame PatternFigure 25

Ifpilotflamepatternisincorrect,asshowninFigure26• SeeTroubleshooting,page21and28.

THERMOPILE PILOT

THERMOCOUPLE(LPG)

THERMOCOUPLE(NATURAL)

Incorrect Pilot Flame PatternFigure 26

Cleaning and Maintenance/PilotOxygen Depletion Sensor PilotWhen the pilot has a large yellow tip flame, clean theOxygenDepletionSensorasfollows:1. CleantheODSpilotbylooseningnutBfromthepilottubing.

Whenthisprocedureisrequired,graspnutAwithanopenendwrench.

2. Blowairpressurethroughtheholesindicatedbythearrows.Thiswillblowoutforeignmaterialssuchasdust,lintandspiderwebs.TightennutBalsobygraspingnutA.

Figure 27

WARNINGNeveruseneedles,wireorsimilarcylindricalobjects tocleanthepilottoavoiddamagingthecalibratedrubythatcontrolsthegasflow.

PILOT FLAME CHARACTERISTICS

31722-4-0914 Page 31

Annual inspection and cleaning by your dealer or qualified service technician is recommended to prevent malfunction and/or sooting.

TURN OFF HEATER AND ALLOW TO COOL BEFORE CLEANING.Remove logs, handling carefully byholdinggently at eachend.Glovesarerecommendedtopreventskin irritation fromceramicfibers.Ifskinbecomesirritated,washgentlywithsoapandwater.Refertomanualforcorrectlogplacement.

PERIODIC CLEANING – Refer to parts diagram for location of items discussed below.• Donotusecleaningfluidtocleanlogsoranypartofheater.• Logs - brushwith soft bristle brush or vacuumwith brush

attachment.• Remove loose particles and dust from the burner areas,

controls, piezocoversandgrate.Don’t removemedia frominsideburnerbox.

• Inspectandcleanburnerairintakehole.Removelintorparticleswithbrush.Failuretokeepairintakeholecleanwillresultinsootingandpoorcombustion.

ANNUAL CLEANING/INSPECTION – Refer to parts diagram for location of items discussed below.

• Inspectandcleanburnerairintakehole.Removelintorparticleswithvacuumorbrush.Failuretokeepairintakeholecleanwillresultinsootingandpoorcombustion.

• Inspectandcleanallburnerports.• InspectODSpilotforoperationandaccumulationoflintatair

intakeholes.• Verifyflamepatternandlogplacementforproperoperation.• Verifysmoothandresponsiveignitionofmainburner.• Checklevelofceramicmediainburner.Burnershouldbefull,

uptothelevelofopeningsinburnertop.

• OnVFSUEmodel,checkbatterylifeandreplaceifneededinbothremoteandreceiver.

CLEANING AND SERVICING

31722-4-0914Page 32

Attention: When ordering parts, it is very important that part number and description of part coincide.

USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.

VFSUR(18,24,30) PARTS LIST

Index Number

Part Number DescriptionVFSUR18(N,P) VFSUR24(N,P) VFSUR30(N,P)

1 32240 32241 32242 RearCoverPlate2 32287 32294 32295 GrateLegWeldedAssembly3 24553 24553 24553 VenturiShield4 R3624 R3624 R3624 PilotAssembly-NatOnly4 R3623 R3623 R3623 PilotAssembly-LPOnly5 32335 32337 32339 BurnerAssembly(IncludesIndexNos.3&6)-NatOnly5 32336 32338 32340 BurnerAssembly(IncludesIndexNos.3&6)-LPOnly6 R5674 R5674 R5674 VenturiTubeAssembly-NatOnly6 R9691 R9692 R9692 VenturiTubeAssembly-LPOnly7 R5676 R5676 R5676 AirShutter-NatOnly7 R5676 R5695 R5695 AirShutter-LPOnly8 P302 -- -- Orifice#3.0mm-NatOnly8 P245 -- -- Orifice#50-LPOnly8 -- P296 -- Orifice#3.1mm-NatOnly8 -- P265 -- Orifice#49-LPOnly8 -- -- P303 Orifice#30-NatOnly8 -- -- P297 Orifice#1.9mm-LPOnly9 P253 P253 P253 Fitting,OrificeAngled

10 23249 23249 23249 ValveBracket11 R3626 R3626 R3626 Valve-NatOnly11 R3625 R3625 R3625 Valve-LPOnly12 23250 23250 23250 TubingAssembly13 R2423 R2423 R2423 5/16MaleConnector14 32302 32302 32302 TubingAssembly-NatOnly14 32303 32303 32303 TubingAssembly-LPOnly15 R7063 R7063 R7063 PilotRegulator-NatOnly16 20116 20116 20116 TubingAssembly-NatOnly17 32332 32333 32334 CoverPlateAssembly18 R9028 R9028 R9028 On/Pilot/OffExtensionKnob19 R9027 R9027 R9027 Hi/LoExtensionKnob20 R3436 R3436 R3436 Remote/Off/OnSwitch21 R2313 R2313 R2313 PiezoIgniter22 R10947 R10947 R10947 WireAssembly23 R5668 R5668 R5668 12” Wire Ignitor32 R1978 R1978 R1978 3/16"PilotTubeFittingN/S 15999 15999 15999 Rockwool(EmberMaterial)N/S 11788 11788 11788 DecorativeRock/LavaRock(2Required)N/S R2809 R2809 R2809 DamperClamp

31722-4-0914 Page 33

VFSUR(18,24,30) PARTS VIEW

31722-4-0914Page 34

Attention: When ordering parts, it is very important that part number and description of part coincide.

VFSUE(18,24,30) PARTS LIST

USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.

Index Number

Part Number DescriptionVFSUE18(N,P) VFSUE24(N,P) VFSUE30(N,P)

1 32240 32241 32242 RearCoverPlate2 32287 32294 32295 GrateLegWeldedAssembly3 24553 24553 24553 VenturiShield4 R5170 R5170 R5170 PilotAssembly-LP4 R5171 R5171 R5171 PilotAssembly-Nat5 32335 32337 32339 BurnerAssembly(IncludesIndexNos.3&6)-LP5 32336 32338 32340 BurnerAssembly(IncludesIndexNos.3&6)-Nat6 R9691 R9692 R9692 VenturiTubeAssembly-LP6 R5674 R5674 R5674 VenturiTubeAssembly-Nat7 R5676 R5695 R5695 Air Shutter - LP7 R5676 R5676 R5676 Air Shutter - Nat8 P245 P265 P297 Orifice-LP8 P302 P296 P303 Orifice-Nat9 P253 P253 P253 Fitting,OrificeAngled

10 31715 31715 31715 ValveBracket11 R10563 R10563 R10563 Valve-LPOnly11 R10562 R10562 R10562 Valve-NatOnly12 31717 31717 31717 TubingAssembly13 R2423 R2423 R2423 5/16MaleConnector14 31720 31720 31720 TubingAssembly-LP14 31719 31719 31719 TubingAssembly-Nat15 R7063 R7063 R7063 PilotRegulator-Nat16 32288 32288 32288 TubingAssembly-Nat17 31918 31966 31919 CoverPlateAssembly18 32286 32286 32286 ControlModuleShield19 R1978 R1978 R1978 3/16PilotTubeFitting20 R10567 R10567 R10567 Wire Harness (8 Pin)21 R10570 R10570 R10570 WireAssembly,Thermocouple22 R10569 R10569 R10569 WireAssemblywithSwitch23 R11946 R11946 R11946 Ignitor Wire24 R11577 R11577 R11577 ElectronicControl25 R10572 R10572 R10572 Connector,Thermocouple26 R10573 R10573 R10573 3/8"NPT,HexPlugN/S R2809 R2809 R2809 DamperClampN/S 11788 11788 11788 DecorativeRock/LavaRock(2Required)N/S R11575 R11575 R11575 RemoteControlKitN/S R11576 R11576 R11576 RemoteControlThermostatN/S 15999 15999 15999 Rockwool(EmberMaterial)

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VFSUE(18,24,30) PARTS VIEW1

2 3

4

5

8

14

13

1516

17

9

67

1824

22

10

19

2

11

12

23

25

20

21

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ToOrderPartsUnderWarranty,pleasecontactyour localEmpiredealer.Seethedealer locatoratwww.empirecomfort.com.Toprovidewarrantyservice,yourdealerwillneedyournameandaddress,purchasedateandserialnumber,andthenatureoftheproblemwiththeunit.ToOrderPartsAftertheWarrantyPeriod,pleasecontactyourdealeroroneoftheMasterPartsDistributorslistedbelow.Thislistchangesfromtimetotime.Forthecurrentlist,pleaseclickontheMasterPartsbuttonatwww.empirecomfort.com.Pleasenote:MasterPartsDistributorsareindependentbusinessesthatstockthemostcommonlyorderedOriginalEquip-mentrepairpartsforHeaters,Grills,andFireplacesmanufacturedbyEmpireComfortSystemsInc.

MASTER PARTS DISTRIBUTOR LIST

Parts Not Under WarrantyPartscanbeorderedthroughyourServicePerson,Dealer,oraMasterPartsDistributor.SeethispagefortheMasterPartsDistribu-torslist.Forbestresults,theservice person or dealershouldorderpartsthroughthedistributor.Partscanbeshippeddirectlytotheservice person/dealer.Warranty PartsWarrantypartswillneedaproofofpurchaseandcanbeorderedbyyourServicePersonorDealer.Proofofpurchaseisrequiredforwarrantyparts.AllpartslistedinthePartsListhaveaPartNumber.Whenorderingparts,firstobtaintheModelNumberandSerialNumberfromthenameplateonyourequipment.ThendeterminethePartNumber(nottheIndexNumber)andtheDescriptionofeachpartfromthefol-lowingillustrationandpartlist.Besuretogiveallthisinformation...

ApplianceModelNumber PartDescription

ApplianceSerialNumber PartNumber

TypeofGas(PropaneorNatural)

Donotorderbolts,screws,washersornuts.Theyarestandardhardwareitemsandcanbepurchasedatanylocalhardwarestore.Shipmentscontingentuponstrikes,firesandallcausesbeyondourcontrol.

HOW TO ORDER REPAIR PARTS

Dey Distributing1401WillowLakeBoulevardVadnais Heights, MN 55101

Phone: 651-490-9191Toll Free: 800-397-1339Website:www.deydistributing.comParts: Heater, Hearth and Grills

Victor Division of F. W. Webb Company200LocustStreetHartford,CT06114

Phone: 860-722-2433Toll Free: 800-243-9360Fax: 860-293-0479Toll Free Fax: 800-274-2004Websites: www.fwwebb.com&www.victormfg.comParts: Heater, Hearth and Grills

East Coast Energy Products10 East Route 36WestLongBranch,NJ07764

Phone: 732-870-8809Toll Free: 800-755-8809Fax: 732-870-8811Website: www.eastcoastenergy.comParts: Heater, Hearth and Grills

Able Distributors2501NorthCentralAvenueChicago,IL60639

Phone: 773-889-5555Toll Free: 800-880-2253Fax: 773-466-1118Website: www. abledistributors.comParts: Heater

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APPLIANCE SERVICE HISTORYDate Dealer Name Service Technician Name Service Performed/Notes

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APPLIANCE SERVICE HISTORYDate Dealer Name Service Technician Name Service Performed/Notes

31722-4-0914 Page 39

WARRANTY TERMS

EmpireComfortSystemsInc.warrantiesthishearthproducttobefreefromdefectsatthetimeofpurchaseandfortheperiodsspeci-fiedbelow.Hearthproductsmustbeinstalledbyaqualifiedtechnicianandmustbemaintainedandoperatedsafely,inaccordancewiththeinstructionsintheowner’smanual.Thiswarrantyappliestotheoriginalpurchaseronlyandisnottransferable.Allwarrantyrepairsmustbeaccomplishedbyaqualifiedgasappliancetechnician.

Limited Five-Year Parts & Labor Warranty – All Other Components (ExceptRemoteControls,Thermostats,AccessoriesandReplacementParts) Shouldanypartfailbecauseofdefectiveworkmanshipormaterialwithinfiveyearsfromthedateofpurchase,EmpirewillrepairorreplaceatEmpire’soption. Withinfiveyearsfromthedateofpurchase,EmpirewillpayreasonablelabortohavethatdefectrepairedatEmpire’soption.

Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts Shouldanyremotecontrol,thermostat,accessory,orotherpartfailbecauseofdefectiveworkmanshipwithinoneyearfromthedateofpurchase,EmpirewillrepairorreplaceatEmpire’soption.

Duties Of The Owner Theappliancemustbeinstalledbyaqualifiedinstallerandoperatedinaccordancewiththeinstructionsfurnishedwiththeap-pliance. Abillofsale,cancelledcheck,orpaymentrecordshouldbekepttoverifypurchasedateandestablishwarrantyperiod. Readyaccesstotheapplianceforservice.

What Is Not Covered Damagesthatmightresultfromtheuse,misuse,orimproperinstallationofthisappliance. Travel,diagnosticcostsandfreightchargesonwarrantedpartstoandfromthefactory. Claimsthatdonotinvolvedefectiveworkmanshipormaterials. Unauthorizedserviceorpartsreplacements. Removalandreinstallationcost. Inoperableduetoimproperorlackofmaintenance.

How To Get Service Tomakeaclaimunderthiswarranty,pleasehaveyourreceiptavailableandcontactyourinstallingdealer.Providethedealerwiththemodelnumber,serialnumber,typeofgas,andpurchaseverification.Theinstallingdealerisresponsibleforprovidingserviceandwillcontactthefactorytoinitiateanywarrantedpartsreplacements.Empirewillmakereplacementpartsavailableatthefactory.Shippingexpensesarenotcovered. If,aftercontactingyourEmpiredealer,servicereceivedhasnotbeensatisfactory,contact:ConsumerRelationsDepartment,EmpireComfortSystemsInc.,POBox529,Belleville,Illinois62222,orsendane-mailtoinfo@empirecomfort.comwith“ConsumerRela-tions”inthesubjectline.

Your Rights Under State Law Thiswarrantygivesyourspecificlegalrights,andyoumayalsohaveotherrights,whichvaryfromstatetostate.

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EmpireComfortSystemsInc.918FreeburgAve.Belleville,IL62220

Ifyouhaveageneralquestionaboutourproducts,pleasee-mailusatinfo@empirecomfort.com. Ifyouhaveaserviceorrepairquestion,pleasecontactyourdealer.

www.empirecomfort.com