Installation Guidelines - Generac Power Systems

Installation Guidelines60 Hz Air-Cooled Generators

11 kW and 20 kW

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(000209b)

WARNINGLoss of life. This product is not intended to be used in a critical life support application. Failure to adhere to this warning could result in death or serious injury.

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ii Installation Guidelines for 60 Hz Air-Cooled Generators

Use this page to record important information about your generator set.

Record the information found on your unit data label on thispage. For the location of the unit data label, see your owner’smanual. The unit has a label plate affixed to the insidepartition, to the left of the control panel console.

When contacting an Independent Authorized Service Dealer (IASD) about parts and service, always supply the complete model and serial numbers of the unit.

Operation and Maintenance: Proper maintenance and careof the generator ensures a minimum number of problemsand keeps operating expenses at a minimum. It is theoperator’s responsibility to perform all safety checks, toverify all maintenance for safe operation is performedpromptly, and to have the equipment checked periodically byan IASD. Normal maintenance, service, and replacement ofparts are the responsibility of the owner/operator and are notconsidered defects in materials or workmanship within theterms of the warranty. Individual operating habits and usagemay contribute to the need for additional maintenance orservice.

When the generator requires servicing or repairs, themanufacturer recommends contacting an IndependentAuthorized Service Dealer for assistance. Authorized servicetechnicians are factory–trained and are capable of handlingall service needs. To locate the nearest IndependentAuthorized Service Dealer, please visit the dealer locator at:

https://www.drpower.com/pages/content/customer-support/product-support/home-standby-generators

Model:

Serial:

Production Date:

Volts:

LPV Amps:

NG Amps:

Hz:

Phase:

Controller P/N:

STA MAC ID:

SSID:

(000393a)

WARNINGCANCER AND REPRODUCTIVE HARM

www.P65Warnings.ca.gov.


Table of Contents

Section 1: Safety Rules & General Information

Introduction ..........................................................1Read This Manual Thoroughly ....................................1

Safety Messages .........................................................1

How to Obtain Service .................................................1

Safety Rules .........................................................2General Hazards .........................................................2

Exhaust Hazards .........................................................3

Electrical Hazards .......................................................3

Fire Hazards ................................................................4

Explosion Hazards ......................................................4

Battery Hazards ...........................................................5

General Rules .......................................................5Before You Begin ........................................................6

NEC Requirements .....................................................6

Standards Index ..........................................................6

Section 2: Unpacking and Inspection

General .................................................................7

Required Tools .....................................................7

Unpacking ............................................................7Intake Side Panel Removal .........................................9

Rear Connections ................................................9

Generator Main Line Circuit Breaker ...............10

Parts Shipped Loose .........................................10

Auxiliary Shutdown Switch ...............................11

Section 3: Site Selection and Preparation

Site Selection .....................................................13Verify Wi-Fi Range ....................................................14

Installation Guidelines for Stationary Air-Cooled Generators ................................................................14

Annex A — Explanatory Material ..............................15

Site Preparation .................................................15Material Sufficient for Level Installation .....................16

Transportation Recommendations ............................16

Placement on Roofs, Platforms, and Other Supporting Structures .......................................16

Section 4: Generator Placement

Generator Placement ........................................ 17

Fascia Installation (If Applicable) .................... 18

Section 5: Fuel Conversion / Gas Connections

Fuel Requirements and Recommendations ... 19

Fuel Conversion ................................................ 19

Fuel Consumption ............................................. 20

Fuel Line Sizing ................................................. 20Natural Gas Pipe Sizing ............................................21

LP Vapor Pipe Sizing ................................................21

Installing and Connecting Fuel Lines .............. 22Shutoff Valve .............................................................22

Flexible Fuel Line ......................................................22

Sediment Trap ...........................................................22

Checking Fuel Line Connections ..................... 23Check Fuel Pressure .................................................23

Perform Leak Test ............................................. 23

Natural Gas Vapor Installation (Typical) ......... 24

LP Vapor Installation (Typical) ......................... 25

Section 6: Electrical Connections

Generator Connections .................................... 27

Control Wiring ................................................... 28

Main AC Wiring .................................................. 29

Service Entrance Decals ................................... 29

Common Alarm Relay (Option) ........................ 29

Battery Requirements ....................................... 30

Battery Installation ............................................ 30Connecting Battery ....................................................30

Battery Disposal ................................................ 30

Installation Guidelines for 60 Hz Air-Cooled Generators iii

Table of Contents

Section 7: Control Panel Start-Up/Testing

Control Panel Interface .....................................31Using the AUTO/MANUAL/OFF Buttons ................. 31

Generator Setup .................................................31Activation .................................................................. 31

Cold Smart Start ....................................................... 33

Setting The Exercise Timer ....................................... 34

Before Initial Start-up ........................................35Installation Wizard ..................................................... 35

Interconnect System Self Test Feature ..................... 35

Before starting, complete the following: .................... 35

Check Manual Transfer Switch Operation .......38

Electrical Checks ...............................................38

Generator Tests Under Load ............................38

Checking Automatic Operation ........................39

Installation Summary ........................................39

Shutting Generator Down While Under Load or During a Utility Outage ......................................40

Section 8: Troubleshooting

Generator Troubleshooting ..............................41

Section 9: Quick Reference Guide

System Diagnosis ..............................................43

Section 10: Accessories

Section 11: DiagramsInstallation Drawing (10000010256 rev B—1 of 2) ... 47

Installation Drawing (10000010256 rev B—2 of 2) ... 48

iv Installation Guidelines for 60 Hz Air-Cooled Generators

Safety Rules & General Information

Section 1: Safety Rules & General Information

IntroductionThank you for purchasing this compact, highperformance, air-cooled, engine-driven generator. It isdesigned to automatically supply electrical power tooperate critical loads during a utility power failure.

This unit is factory installed in an all-weather, metalenclosure intended exclusively for outdoor installation.This generator will operate using either vapor withdrawnliquid propane (LP) or natural gas (NG).

NOTE: When sized properly, this generator is suitable forsupplying typical residential loads such as inductionmotors (sump pumps, refrigerators, air conditioners,furnaces, etc.), electronic components (computer,monitor, TV, etc.), lighting loads, and microwaves. Thisunit is also equipped with a Wi-Fi® module, whichenables the generator owner to monitor generator statusfrom anywhere he or she has Internet access.

NOTE: Wi-Fi® is a registered trademark of Wi-FiAlliance®.

The information in this manual is accurate based onproducts produced at the time of publication. Themanufacturer reserves the right to make technicalupdates, corrections, and product revisions at any timewithout notice.

Read This Manual Thoroughly

If any portion of this manual is not understood, contactthe nearest Independent Authorized Service Dealer(IASD) for starting, operating, and servicing procedures.

This manual must be used in conjunction with theappropriate owner’s manual and Wi-Fi® manual.

SAVE THESE INSTRUCTIONS: The manufacturersuggests this manual and the rules for safe operation becopied and posted near the unit installation site. Safetyshould be stressed to all operators and potentialoperators of this equipment.

Safety Messages

Throughout this publication and on tags and decalsaffixed to the generator, DANGER, WARNING, andCAUTION blocks are used to alert personnel to specialinstructions about a particular operation which may behazardous if performed incorrectly or carelessly. Observethem carefully. Their definitions are as follows:

NOTE: Notes provide additional information important toa procedure or component.

Safety alerts cannot eliminate the hazards they indicate.Observing safety precautions and strict compliance withthe special instructions while performing the action orservice are essential to preventing accidents.

The operator is responsible for proper and safe use ofthe equipment. The manufacturer strongly recommendsthat if the operator is also the owner, to read the owner’smanual and thoroughly understand all instructions beforeusing this equipment. The manufacturer also stronglyrecommends instructing other users to properly start andoperate the unit. This prepares them if they need tooperate the equipment in an emergency.

How to Obtain Service

When the generator requires servicing or repairs, contactan IASD for assistance. Service technicians are factory-trained and capable of handling all service needs. Pleasevisit the dealer locator at: https://www.drpower.com/pages/content/customer-support/product-support/home-standby-generators to locate the nearest IASD.

When contacting an IASD about parts and service, alwayssupply the complete model number and serial number ofthe unit as given on its data decal, which is located on thegenerator. Refer to owner’s manual for decal location.Record the model and serial numbers in the spacesprovided on the inside front cover of this manual.

(000100a)

WARNINGConsult Manual. Read and understand manualcompletely before using product. Failure to completely understand manual and productcould result in death or serious injury.

(000001)

DANGERIndicates a hazardous situation which, if not avoided, will result in death or serious injury.

(000002)

WARNINGIndicates a hazardous situation which, if not avoided,could result in death or serious injury.

(000003)

CAUTIONIndicates a hazardous situation which, if not avoided,could result in minor or moderate injury.

Installation Guidelines for 60 Hz Air-Cooled Generators 1





Safety RulesStudy these SAFETY RULES carefully before installing,operating, or servicing this equipment. Become familiarwith this installation manual, the owner’s manual, andwith the unit. The generator can operate safely,efficiently, and reliably only if it is properly installed,operated, and maintained. Many accidents are caused byfailing to follow simple and fundamental rules orprecautions.

The manufacturer cannot anticipate every possiblecircumstance which might involve a hazard. The alerts inthis manual and on tags and decals affixed to the unit arenot all-inclusive. If using a procedure, work method, oroperating technique the manufacturer does notspecifically recommend, verify it is safe for others anddoes not render the generator unsafe.

General Hazards

(000190)

DANGERLoss of life. Property damage. Installation must alwayscomply with applicable codes, standards, laws and regulations. Failure to do so will result in death or serious injury.

Automatic start-up. Disconnect utility power and render unit inoperable before working on unit. Failure to do so will result in death or serious injury.

(000191)

DANGER

(000187)

WARNINGElectrocution. Potentially lethal voltages are generatedby this equipment. Render the equipment safe beforeattempting repairs or maintenance. Failure to do socould result in death or serious injury.

(000209b)


(000130)

WARNINGAccidental Start-up. Disconnect the negative battery cable, then the positive battery cable when working on unit. Failure to do so could result in death or serious injury.

(000182a)

WARNINGEquipment damage. Only qualified service personnel may install, operate, and maintain this equipment. Failure to follow proper installation requirements could result in death, serious injury, and equipment or property damage.

WARNINGEquipment damage. This unit is not intended for use as a prime power source. It is intended for use as an intermediate power supply in the event of temporary power outage only. Doing so could result in death, serious injury, and equipment damage. (000247a)

(000155a)

WARNINGElectric shock. Only a trained and licensed electrician should perform wiring and connections to unit. Failure to follow proper installation requirements could result in death, serious injury, and equipment or property damage.

(000115)

WARNINGMoving Parts. Do not wear jewelry when starting or operating this product. Wearing jewelry while starting or operating this product could result in death or serious injury.

(000111)

WARNINGMoving Parts. Keep clothing, hair, and appendages away from moving parts. Failure to do so could result in death or serious injury.

(000108)

WARNINGHot Surfaces. When operating machine, do not touch hot surfaces. Keep machine away from combustibles during use. Hot surfaces could result in severe burns or fire.

(000146)

WARNINGEquipment and property damage. Do not alter construction of, installation, or block ventilation for generator. Failure to do so could result in unsafe operation or damage to the generator.

WARNINGRisk of injury. Do not operate or service this machine if not fully alert. Fatigue can impair the ability to service this equipment and could result in death or serious injury.

(000215)

2 Installation Guidelines for 60 Hz Air-Cooled Generators


• Inspect the generator regularly, and contact thenearest IASD for parts needing repair orreplacement.

Exhaust Hazards

• The generator must be installed and operatedoutdoors only.

Electrical HazardsWARNING

Environmental Hazard. Always recycle batteries at an official recycling center in accordance with all local laws and regulations. Failure to do so could result inenvironmental damage, death or serious injury.

(000228)

WARNINGInjury and equipment damage. Do not use generator as a step. Doing so could result in falling, damaged parts, unsafe equipment operation, and could result in death or serious injury.

(000216)

Asphyxiation. Running engines produce carbon monoxide, a colorless, odorless, poisonous gas. Carbon monoxide, if not avoided, will result in death or serious injury.

(000103)

DANGER

(000146)

WARNINGEquipment and property damage. Do not alter construction of, installation, or block ventilation for generator. Failure to do so could result in unsafe operation or damage to the generator.

(000178a)

Asphyxiation. Always use a battery operated carbon monoxide alarm indoors and installed according to the manufacturer’s instructions. Failure to do so could result in death or serious injury.

WARNING

(000144)

DANGERElectrocution. Contact with bare wires, terminals, and connections while generator is running will result in death or serious injury.

(000150)

DANGERElectrocution. Never connect this unit to the electricalsystem of any building unless a licensed electrician has installed an approved transfer switch. Failure to do so will result in death or serious injury.

(000237)

DANGERElectrical backfeed. Use only approved switchgear to isolate generator from the normal power source.Failure to do so will result in death, serious injury, and equipment damage.

(000152)

DANGERElectrocution. Verify electrical system isproperly grounded before applying power.Failure to do so will result in death or seriousinjury.

(000188)

DANGERElectrocution. Do not wear jewelry while working on this equipment. Doing so will result in death or serious injury.

(000104)

DANGERElectrocution. Water contact with a power source, if not avoided, will result in death or serious injury.

(000145)

DANGERElectrocution. In the event of electrical accident, immediately shut power OFF. Use non-conductive implements to free victim from live conductor. Apply first aid and get medical help. Failure to do so will result in death or serious injury.



Fire Hazards

• Comply with regulations the Occupational Safetyand Health Administration (OSHA) hasestablished. Verify the generator is installed inaccordance with the manufacturer’s instructionsand recommendations. Following properinstallation, do nothing which might alter a safeinstallation and render the unit in noncompliancewith the aforementioned codes, standards, laws,and regulations.

Explosion Hazards

WARNINGFire hazard. Do not obstruct cooling and

ventilating airflow around the generator. Inadequate ventilation could result in fire hazard, possible equipment damage, death or serious injury. (000217)

WARNINGFire and explosion. Installation must comply with all local, state, and national electrical

(000218)

building codes. Noncompliance could result in unsafe operation, equipment damage, death or serious injury.

WARNINGFire hazard. Use only fully-charged fire

(000219)

extinguishers rated “ABC” by the NFPA. Discharged or improperly rated fire extinguishers will not extinguish electrical fires in automatic standby generators.

WARNING

to use required safety equipment could result in death or serious injury. (000257)

Electrocution. Refer to local codes and standards for safety equipment required when working with a live electrical system. Failure

(000147)

WARNINGRisk of Fire. Unit must be positioned in amanner that prevents combustible materialaccumulation underneath. Failure to do socould result in death or serious injury.

(000192)

DANGERExplosion and fire. Fuel and vapors are extremelyflammable and explosive. No leakage of fuel ispermitted. Keep fire and spark away. Failure to doso will result in death or serious injury.

(000151a)

DANGERExplosion and fire. Connection of fuel source must be completed by a qualified professional technician or contractor. Incorrect installation of this unit will result in death, serious injury, and property and equipment damage.

(000174)

DANGERRisk of fire. Allow fuel spills to completely dry before starting engine. Failure to do so will result in death or serious injury.

(000110)

WARNINGRisk of Fire. Hot surfaces could ignite combustibles, resulting in fire. Fire could result in death or serious injury.



Battery Hazards

Always recycle batteries in accordance with local lawsand regulations. Contact your local solid waste collectionsite or recycling facility to obtain information on localrecycling processes. For more information on batteryrecycling, visit the Battery Council International websiteat: http://batterycouncil.org

General Rules

• Follow all safety precautions in the owner’smanual, installation guidelines manual, and otherdocuments included with your equipment.

• Never energize a new system without opening alldisconnects and breakers.

• Always consult your local code for additionalrequirements for the area in which the unit is beinginstalled.

• Improper installation can result in personal injuryand damage to the generator. It may also result inthe warranty being suspended or voided. All theinstructions listed below must be followed includinglocation clearances and pipe sizes.

(000188)

DANGERElectrocution. Do not wear jewelry while working on this equipment. Doing so will result in death or serious injury.

(000162)

WARNINGExplosion. Do not dispose of batteries in a fire. Batteries are explosive. Electrolyte solution can cause burns and

blindness. If electrolyte contacts skin or eyes, flush with water and seek immediate medical attention.

(000137a)

WARNINGExplosion. Batteries emit explosive gases while charging. Keep fire and spark away. Wear protective gear when working with batteries. Failure to do so could result in death or serious injury.

(000164)

WARNINGElectrical shock. Disconnect battery groundterminal before working on battery or batterywires. Failure to do so could result in death or serious injury.

(000138a)

WARNING

(000163a)

WARNINGRisk of burn. Do not open or mutilate batteries. Batteries contain electrolyte solution which can cause burns and blindness. If electrolyte contactsskin or eyes, flush with water and seek immediatemedical attention.

WARNINGEnvironmental Hazard. Always recycle batteries at an official recycling center in accordance with all local laws and regulations. Failure to do so could result inenvironmental damage, death or serious injury.

(000228)

(000190)

DANGERLoss of life. Property damage. Installation must alwayscomply with applicable codes, standards, laws and regulations. Failure to do so will result in death or serious injury.

(000237)

DANGERElectrical backfeed. Use only approved switchgear to isolate generator from the normal power source.Failure to do so will result in death, serious injury, and equipment damage.

(000182a)

WARNINGEquipment damage. Only qualified service personnel may install, operate, and maintain this equipment. Failure to follow proper installation requirements could result in death, serious injury, and equipment or property damage.

WARNING

to use required safety equipment could result in death or serious injury. (000257)

Electrocution. Refer to local codes and standards for safety equipment required when working with a live electrical system. Failure

(000100a)

WARNINGConsult Manual. Read and understand manualcompletely before using product. Failure to completely understand manual and productcould result in death or serious injury.


http://batterycouncil.org



Before You Begin

• Contact the local inspector or city hall to be awareof all federal, state, and local codes which couldimpact installation. Secure all required permitsbefore installing.

• Carefully read and follow all procedures and safetyprecautions detailed in this installation manual.Contact an IASD for assistance if any portion of theinstallation manual, technical manual, or otherfactory-supplied documents is not completelyunderstood,

• Fully comply with all relevant NEC, NFPA, andOSHA standards, as well as all federal, state, andlocal building and electric codes. This unit must beinstalled in accordance with current NFPA 37 andNFPA 70 standards, and any other federal, state,and local codes for minimum distances from otherstructures.

• Verify the capacity of the natural gas meter or LPtank in regards to providing sufficient fuel for boththe generator and other household and operatingappliances.

NEC Requirements

Local code enforcement may require Arc Fault CircuitInterrupters (AFCIs) to be incorporated into the transferswitch distribution panel. The transfer switch providedwith this generator has a distribution panel which willaccept AFCIs (pre-wired transfer switches only).

Siemens Part No. Q115AF - 15A or Q120AF - 20A canbe obtained from a local electrical wholesaler and willsimply replace any of the single pole circuit breakerssupplied in the pre-wired transfer switch distributionpanel.

Standards Index

• Strictly comply with all applicable national, state,and local laws, as well as codes or regulationspertaining to the installation of this engine-generator power system. Use the most currentversion of applicable codes or standards relevantto the local jurisdiction, generator used, andinstallation site.

NOTE: Not all codes apply to all products and this list isnot all-inclusive. In the absence of pertinent local lawsand standards, the following publications may be used asa guide (these apply to localities which recognize NFPAand IBC).

1. National Fire Protection Association (NFPA) 70: The NATIONAL ELECTRIC CODE (NEC) *

2. NFPA 10: Standard for Portable Fire Extinguishers *

3. NFPA 30: Flammable and Combustible LiquidsCode *

4. NFPA 37: Standard for Stationary CombustionEngines and Gas Turbines *

5. NFPA 54: National Fuel Gas Code *

6. NFPA 58: Standard for Storage and Handling OfLiquefied Petroleum Gases *

7. NFPA 68: Standard On Explosion Protection ByDeflagration Venting *

8. NFPA 70E: Standard For Electrical Safety In TheWorkplace *

9. NFPA 110: Standard for Emergency and StandbyPower Systems *

10. NFPA 211: Standard for Chimneys, Fireplaces,Vents, and Solid Fuel Burning Appliances *

11. NFPA 220: Standard on Types of BuildingConstruction *

12. NFPA 5000: Building Code *

13. International Building Code **

14. Agricultural Wiring Handbook ***

15. Article X, NATIONAL BUILDING CODE

16. ASAE EP-364.2 Installation and Maintenance ofFarm Standby Electric Power ****

17. ICC:IFGC

This list is not all-inclusive. Check with the AuthorityHaving Local Jurisdiction (AHJ) for any local codes orstandards which may be applicable to your jurisdiction.The above listed standards are available from thefollowing internet sources:

* www.nfpa.org

** www.iccsafe.org

*** www.rerc.org Rural Electricity Resource Council P.O.Box 309 Wilmington, OH 45177-0309

**** www.asabe.org American Society of Agricultural &Biological Engineers 2950 Niles Road, St. Joseph, MI49085(000209b)



www.asabe.org

Cold Smart Start

www.iccsafe.org

www.rerc.org

Unpacking and Inspection

Section 2: Unpacking and Inspection

GeneralNOTE: Carefully inspect the contents for damage afterunpacking. Unpack and inspect the unit immediatelyupon delivery to identify any damage which may haveoccurred in transit. Any claims for shipping damage needto be filed as soon as possible with the freight carrier.This is especially important if the generator will not beinstalled for a period of time.

• This standby generator set is ready for installationwith a factory supplied and pre-mounted base padand has a weather protective enclosure intendedfor outdoor installation only.

• If any loss or damage is noted at time of delivery,have the delivery person(s) note all damage on thefreight bill, or affix their signature under theconsignor’s memo of loss or damage.

• If a loss or damage is noted after delivery, separatethe damaged materials and contact the carrier forclaim procedures.

• “Concealed damage” is understood to meandamage to the contents of a package not evident atthe time of delivery, but discovered later.

Required Tools• General SAE and Metric hand tools

– Wrenches

– Sockets

– Screwdrivers

• Standard electrician’s hand tools

– Drill and bits for mounting and routing conduits

• 4 mm hex key (for access to customerconnections)

• 3/16 in hex key (test port on fuel regulator)

• Manometer (for fuel pressure checks)

• Meter capable of measuring AC/DC voltage andfrequency

• Torque wrenches

• Non-corrosive gas leak detection fluid

Unpacking1. Remove outer shipping carton.

2. See Figure 2-1. Remove the wood frame.

Figure 2-1. Crated Generator

3. See Figure 2-2. The lid will be locked. A set ofkeys is attached to the cardboard sheet on top ofthe generator set. An additional set is attached tothe pallet bracket on the front intake end of thegenerator set.

Figure 2-2. Keys As Shipped

4. Remove the keys from the cardboard and palletbracket.

5. Use the keys to open the generator lid.

NOTE: The enclosed keys provided with this unit areintended for service personnel only.

000427

006729



6. See Figure 2-3. Remove bolts and pallet brackets(A). Exercise caution when removing thegenerator. Do not drag unit off pallet. Doing so willdamage the base. The generator must be liftedfrom the wooden pallet to remove.

NOTE: Bolts and pallet brackets are provided only forshipping purposes and can be discarded after removal.

Figure 2-3. Generator on Pallet

7. See Figure 2-4. Two locks (A) secure the lid; oneon each side. Press down on the lid above the sidelock, and unlock the latch to properly open the lid.

8. Repeat for the other side. The lid may appear stuckif pressure is not applied from the top.

NOTE: Always verify side locks are unlocked beforeattempting to lift the lid.

9. Remove front access panel by lifting it straight upand out once the lid is open.

NOTE: See Figure 2-4. Always lift the front access panelstraight up before pulling away from enclosure (B and C).Do not pull the panel away from the enclosure before liftingup (D).

Figure 2-4. Side Lock Location and Front Panel Removal

A 000426

001797

A

A

B

CD



Intake Side Panel Removal

See Figure 2-5. The intake side panel (A) must beremoved to access the battery compartment, fuelregulator, and sediment trap.

1. Raise lid and remove front panel.

2. Use a hex key to remove two mounting screws (B)and hex screw on the L-bracket (C).

3. Lift intake panel up and away from the generator.

4. Perform a visual inspection for any hidden freightdamage. Contact the freight carrier if damage ispresent.

NOTE: Always lift intake side panel straight up beforepulling away from enclosure. Do not pull panel away fromenclosure before lifting up (D).

Figure 2-5. Intake Side Panel Removal

See Figure 2-6 and Figure 2-7 for customer connectionsand loose parts location. Figure 2-9 illustrates partsshipped loose.

Figure 2-6. Customer Connection Area and Loose Parts Location

Rear Connections

Figure 2-7. Rear Connections

NOTE: The generator is equipped with a Wi-Fi module.Refer to the Wi-Fi module owner’s manual for furtherinstruction.

D

002961

B

A

C

A Customer electrical connection area (behind access panel)

B Fuel regulator with sediment trap

C Battery compartment (battery not supplied)

D Positive (+) and negative (-) battery cables

E Location of “Loose Shipped Parts”

001800

A

BD

C

E

A Wi-Fi module

B Main AC/Control wiring hole for 1-1/4 in conduit

C Main AC/Control wiring hole for 3/4 in conduit

D Fuel connection hole

E Auxiliary shutdown switch

001802

D

C

B

AE




Generator Main Line Circuit Breaker See Figure 2-8. The 2-pole circuit breaker (generatordisconnect) (A) is rated according to relevantspecifications.

Figure 2-8. Generator Main Line Circuit Breaker

The breaker can be locked in the OFF (OPEN) positionfor security during maintenance or transfer switchservice. Use an appropriately-sized padlock (notincluded) with a shackle long enough to pass throughboth lock tabs (B).

NOTE: DO NOT leave the breaker disconnect locked inthe open (OFF) position during normal generatoroperation. Leaving the breaker in the open position willprevent the transfer of power to the generator from thetransfer equipment during normal generator operation.

Parts Shipped Loose

Figure 2-9. Parts Shipped Loose

001810AB A Keys

B Flexible fuel line

C Battery terminal cap

D Rubber mounts (only for units including fascia)

E Fascia (if applicable)

F Decal—Service entrance warning (not shown)

G Decal—Through conductors warning (not shown)

H Decal—Service disconnect (not shown)

J Owner’s and Installation manuals (not shown)

K Wi-Fi manual (not shown)

L Wi-Fi Quick Start Guide (not shown)

001803

A

B

E

CD


Auxiliary Shutdown Switch

All generators are equipped with an external means ofshutting down the generator which complies with thelatest NEC code requirement. The primary generatorshutdown sequence is described in Control Panel Start-Up/Testing.

See Figure 2-10. An auxiliary shutdown switch isprovided on the exterior of the generator back panel. Thisswitch shuts down the generator and disables restarts.

Figure 2-10. Auxiliary Shutdown Switch (all models)

NOTE: Whenever possible, perform the primaryshutdown procedure before disabling the generator withthe auxiliary shutdown switch.

See Figure 2-11. 20 kW generators also have anauxiliary shutdown switch located inside the generator.

Figure 2-11. Auxiliary Shutdown Switch (20 kW)

The generator will not start if either switch is OPEN (O). Thecontroller displays an “Auxiliary Shutdown” alarm, and thered LED “Alarm” light illuminates until the switch or switchesare CLOSED (I) and the alarm is cleared by pressing OFFmode button, and then ENTER. Once cleared, thegenerator can be placed back in AUTO or MANUAL.

CAUTION

(000399)

Equipment Damage. The auxiliary shutdown switch is not to be used to power down the unit under normal operating circumstances. Doing so will result in equipment damage.

005491

005492



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Site Selection and Preparation

Section 3: Site Selection and Preparation

Site Selection

Figure 3-1. Installation Clearances

3 ft (0.91 m)

5 ft (1.52 m)5 ft (1.52 m)

3 ft* (0.91 m)

3 ft* (0.91 m)

A

D

D

G

FB

B

E

B

C

001751

001789

ID Description Comments

A Top of generator —

BFront and end clearance

Minimum clear distances cannot include shrubs, bushes, or trees.* See IMPORTANT NOTE on next page.

C Rear clearance18 in (457 mm) minimum clearance per NFPA testing, labeling, and listing, unless state or local codes dictate otherwise.

DWindows and openings

No operable windows, doors, or openings in the wall are permitted within 5 ft (1.52 m) from any point of the generator.

E Existing wallOne-hour fire rated walls allow closer placement of the generator set. Confirm before installation.

F Removable fenceRemovable fence panels for servicing cannot be placed less than 3 ft (0.91 m) in front of the generator.

G Overhead clearance

5 ft (1.52 m) minimum distance from any structure, overhang, or projections from the wall.DO NOT install under wooden decks or structures unless this distance is maintained.



See Figure 3-1. Install the generator set, in its protectiveenclosure, outdoors where adequate cooling andventilating air is always available. Consider these factors:

• The installation of the generator must complystrictly with ICC IFGC, NFPA 37, NFPA 54, NFPA58, and NFPA 70 standards.

• Install the unit where air inlet and outlet openingswill not become obstructed by leaves, grass, snow,etc. If prevailing winds will cause blowing ordrifting, consider using a windbreak to protect theunit.

• Install the generator on high ground where waterlevels will not rise and endanger it. This unit shouldnot operate in, or be subjected to, standing water.

• Allow sufficient room on all sides of the generatorfor maintenance and servicing. This unit must beinstalled in accordance with any local, state, ornational codes for minimum distances from otherstructures.

• Clearance from the ends and front of the generatormust be 3 ft (0.91 m). This includes shrubs,bushes, and trees. Clearance from the back of thegenerator must be a minimum of 18 in (457 mm).Clearance at the top should be a minimum of 5 ft(1.52 m) from any structure, overhang, orprojections from the wall.

IMPORTANT NOTE: Mechanical and gravity outdoorair intake openings for HVAC supply air systemsshall be located not less than 10 feet (3048mm)horizontally from the generator enclosure. SeeSection 401 in the ICC Mechanical Code for anyadditional requirements.

• DO NOT install under wooden decks or structuresunless there is at least 5 ft (1.52 m) of clearanceabove the generator.

• Install the unit where rain gutter down spouts, roofrun-off, landscape irrigation, water sprinklers, orsump pump discharge does not flood the unit orspray the enclosure, including any air inlet or outletopenings.

• Install the unit where services will not be affectedor obstructed, including concealed, underground,or covered services such as electrical, fuel, phone,air conditioning, or irrigation. This could affectwarranty coverage.

• Where strong prevailing winds blow from onedirection, face the generator air inlet openings tothe prevailing winds.

• Install the generator as close as possible to the fuelsupply to reduce the length of piping. REMEMBERTHAT LAWS OR CODES MAY REGULATE THEDISTANCE AND LOCATION. In the absence oflocal codes regarding placement or clearance, werecommend following these guidelines:

– Install the generator as close as possible to the transfer switch. REMEMBER THAT LAWS OR CODES MAY REGULATE THE DISTANCE AND LOCATION.

– The generator must be installed on a levelsurface. The generator must be level within a 0.5in (13 mm) all around.

– The generator is typically placed on pea gravel,compacted soil, crushed stone, or a concretepad. Check local codes to see what type isrequired. If a concrete pad is required, allapplicable codes should be followed.

Verify Wi-Fi Range

Refer to the Wi-Fi manual shipped with the unit ifplanning to use the Wi-Fi feature.

Installation Guidelines for Stationary Air-Cooled Generators

See Figure 3-1. NFPA 37 is the The National FireProtection Association’s standard for the installation anduse of stationary combustion engines. Its requirementslimit the spacing of an enclosed generator set from astructure or wall.

NFPA 37, Section 4.1.4, Engines Located Outdoors:Engines, and their weatherproof housings if provided,installed outdoors shall be located at least 5 ft (1.52 m)from openings in walls and at least 5 ft (1.52 m) fromstructures having combustible walls. A minimumseparation shall not be required where the followingconditions exist:

1. The adjacent wall of the structure has a fire resistance rating of at least one hour.

2. The weatherproof enclosure is constructed ofnoncombustible materials and it has beendemonstrated that a fire within the enclosure willnot ignite combustible materials outside theenclosure.



Annex A — Explanatory Material

A4.1.4 (2) Means of demonstrating compliance are bymeans of full scale fire test or by calculation procedures.

Because of the limited spaces frequently available forinstallation, it has become apparent that exception (2)would be beneficial for many residential and commercialinstallations. With that in mind, the manufacturercontracted with an independent testing laboratory to runfull scale fire tests to assure the enclosure will not ignitecombustible materials outside the enclosure.

NOTE: Southwest Research Institute testing approves18 in (457 mm) installation minimum from structure(Figure 3-1, C). Southwest Research Institute is anationally recognized third party testing and listingagency.

The criteria was to determine the worst case fire scenariowithin the generator and to determine the ignitability ofitems outside the engine enclosure at various distances.The enclosure is constructed of non-combustiblematerials, and the results and conclusions from theindependent testing lab indicated that any fire within thegenerator enclosure would not pose any ignition risk tonearby combustibles or structures, with or without fireservice personnel response.

Figure 3-2. Southwest Research Institute Marking

http://www2.swri.org/www2/listprod/DocumentSelection.asp?ProductID=973&IndustryID=2

Based on this testing and the requirements of NFPA 37,Sec 4.1.4, the guidelines for installation of the generatorslisted above are changed to 18 in (457 mm) from theback side of the generator to a stationary wall or building(C). For adequate maintenance and airflow clearance,the area above the generator should be at least 5 ft (1.52m) with a minimum of 3 ft (0.91 m) at the front and endsof the enclosure. This includes trees, shrubs, andbushes. Vegetation not in compliance with theseclearance parameters could obstruct air flow. In addition,exhaust fumes from the generator could inhibit plantgrowth. See Figure 3-1 and the installation drawingwithin the owner’s manual for details.

NOTE: If the generator is not set to OFF, it can crank andstart as soon as the battery cables are connected. If theutility power supply is not turned off, sparking can occurat the battery posts and cause an explosion.

Site Preparation• Locate the mounting area as close as possible to

the transfer switch and fuel supply.

• Leave adequate room around the area for serviceaccess (check local code), and place high enoughto keep rising water from reaching the generator.

• Choose an open space which will provideadequate and unobstructed airflow.

• Place the unit so air vents will not become cloggedwith leaves, grass, snow, or debris. Verify exhaustfumes will not enter any building through eaves,windows, ventilation fans, or other air intakes (seeSite Selection).

• Select the type of base, such as—but not limitedto—compacted soil, gravel, or concrete, as desiredor as required by local laws or codes. Verify yourlocal requirements before selecting.

002158


(000191)

DANGER

Asphyxiation. Running engines produce carbon monoxide, a colorless, odorless, poisonous gas. Carbon monoxide, if not avoided, will result in death or serious injury.

(000103)

DANGER


http://www2.swri.org/www2/listprod/DocumentSelection.asp?ProductID=973&IndustryID=2


Material Sufficient for Level Installation

See Figure 3-3. Prepare a rectangular areaapproximately 5 in (127 mm) deep (A) and approximately6 in (152 mm) longer and wider (B) than the footprint ofthe generator. Verify the surface where the generator willbe mounted is compacted, leveled, and will not erodeover time. A concrete pad can be poured if desired orrequired.

Figure 3-3. Compacted Soil or Gravel Pad

NOTE: If a concrete pad is required, follow all applicablefederal, state, or local codes.

Transportation Recommendations

Use a suitable cart or equipment to carry the generator,including the wooden pallet, to the installation site. Placecardboard between the cart and generator to prevent anydamage or scratches to the generator.

IMPORTANT NOTE: Do not lift, carry, or move thegenerator by grasping the louvers. Doing so maybend or damage the sheet metal.

Placement on Roofs, Platforms, and Other Supporting StructuresWhere required to place the generator on a roof,platform, or other supporting structure, like a deck, thegenerator shall be placed in accordance with therequirements in NFPA 37, Section 4.1.3. The generatorcan be located 18 in (457 mm) from structures havingcombustible walls and 5 ft (1.52 m) from any operableopening in the structure. The surface beneath thegenerator and beyond shall be noncombustible to aminimum distance of 12 in (30.5 cm). Consult with thelocal Building Inspection Department or Fire Departmentto determine which noncombustible materials areapproved for installation.

000856

B

A


Generator Placement

Section 4: Generator Placement

Generator PlacementSee Figure 4-1. All air-cooled generators come with anon-sinking direct to dirt (DTD) composite base pad. TheDTD pad elevates the generator and helps prevent waterfrom pooling around the base.

Figure 4-1. DTD Composite Pad

The DTD pad allows the generator to be placed on threetypes of surfaces:

• directly on level, solid ground

• on 5 in (127 mm) of compacted pea gravel

• on a concrete pad

Check local codes to see what type of site base isrequired. If a concrete pad is required, all federal, state,and local codes should be followed. Place the generator,with the DTD pad attached, and position correctly as perthe dimensional information given in Site Preparation.

NOTE: Generator must be level within 0.5 in (13 mm).

NOTE: See Figure 4-2. DO NOT remove the DTD padfor mounting the generator to concrete. The pad is pre-drilled to accommodate mounting bolts.

Figure 4-2. Mounting Hole Locations

See Figure 4-2. Three mounting holes are available ifcodes require securing the generator to the concrete.The mounting holes are located inside the generatorcompartment—two at the front and one in back.

Three 3/8 in (or M10) lag bolts (not supplied) arerecommended for securing the generator to a concretepad.

NOTE: The top of the generator carton has a templatewhich can be used to mark the concrete pad to pre-drillthe mounting holes.

000612

001804


Generator Placement

Fascia Installation (If Applicable)• Locate the four threaded black rubber bumpers

supplied with the loose parts. (See Parts ShippedLoose.)

• See Figure 4-3. Remove the bumpers from thebag and screw them into threaded holes locatedinside the end pieces of the fascia (two each)opposite one another (A).

Figure 4-3. Fascia Installation

• Snap one of the end pieces into one of the front/rear pieces of fascia. Repeat this action with theother two remaining pieces of fascia (B).

NOTE: Do not assemble all four pieces together at thispoint.

• Place both assemblies at the base of the generatorand fit the rubber mounts into the lifting holes in thegenerator base (C).

• Once aligned, snap together the two remainingconnection points.

000614

B

A

C


Fuel Conversion / Gas Connections

Section 5: Fuel Conversion / Gas Connections

Fuel Requirements and Recommendations

NOTE: Natural gas is lighter than air and will collect inhigh areas. LP gas is heavier than air and will settle inlow areas.

LP gas should only use a vapor withdrawal system. Thistype of system uses the vapors formed above the liquidfuel in the storage tank.

The unit will run on natural gas or LP gas, but has beenconfigured at the factory to run on natural gas.

NOTE: Should the primary fuel need to be changed toLP gas, the fuel system needs to be reconfigured. SeeFuel Conversion for instructions on converting the fuelsystem.

Recommended fuels should have a BTU content of atleast 1,000 BTU/ft3 (37.26 MJ/m3) for natural gas; or atleast 2,500 BTU/ft3 (93.15 MJ/m3) for LP gas.

NOTE: BTU fuel content information is available from thefuel supplier.

Required fuel pressure for natural gas is 3.5–7.0 in H20(7–13 mm Hg) at the generator fuel inlet. Required fuelpressure for liquid propane vapor is 10–12 in H20 (19–22mm Hg) at the generator fuel inlet.

NOTE: The primary regulator for the propane supply isNOT INCLUDED with the generator.

NOTE: All pipe sizing, construction, and layout mustcomply with NFPA 54 for natural gas applications andNFPA 58 or ICC IFGC for liquid propane applications.Verify fuel pressure NEVER drops below the requiredspecification once the generator is installed. See theNFPA website at www.nfpa.org for further informationregarding NFPA requirements.

Always consult local fuel suppliers or the fire marshal tocheck codes and regulations for proper installation. Localcodes will mandate correct routing of gaseous fuel linepiping around gardens, shrubs, and other landscaping.

Piping strength and connections should be given specialconsideration for installations in areas at risk for flooding,tornadoes, hurricanes, earthquakes, and unstableground.

IMPORTANT NOTE: Use an approved pipe sealant orjoint compound on all threaded NPT fittings.

NOTE: All installed gaseous fuel piping must be purgedand leak tested prior to initial start-up in accordance withlocal codes, standards, and regulations.

Fuel ConversionConverting from natural gas configuration to LP vaporcan be accomplished with the following procedure. SeeFigure 5-1 for fuel conversion knob location.

Figure 5-1. Fuel Conversion Knob Location

NOTE: The orange fuel conversion knob (A) is locatedabove the fuel mixer.

To select the fuel type, turn the valve towards the markedfuel source arrow until it stops. Fuel knob will rotate 180°and slide into the mixer body when converting to LP.

NOTE: The fuel selection (LP/NG) must be entered onthe controller during initial power up using theInstallation Wizard Menu Map navigation menu, or inthe EDIT menu under “Fuel Selection.”

(000192)


003565

A


www.nfpa.org


Fuel Consumption

Fuel Line SizingSelecting the correct size fuel line is crucial to the properoperation of the unit.

IMPORTANT NOTE: The generator inlet size doesnot dictate the size of gas pipe to be used!

For further information refer to NFPA 54 for NG, or NFPA58 or ICC IFGC for LP.

Measure the distance from the generator to the gassource.

IMPORTANT NOTE: The generator should beplumbed directly from the source, not off the end ofan existing low pressure system.

Table 5-1. Fuel Consumption Chart

GeneratorNatural Gas Propane

1/2 Load Full Load 1/2 Load Full Load

11 kW 3.03 / 107 4.50 / 159 1.22 / 4.62 / 44 1.97 / 7.45 / 72

20 kW 5.78 / 204 8.52 / 301 2.37 / 8.99 / 87 3.56 / 13.48 / 130

* Natural gas is in m3/h / ft3/h

** Propane is in gal/h / L/h (LP) / ft3/h (LPV)

*** Values given are approximate

These are approximate values. Use the appropriate spec sheet or fuel data decal for specific values.

Verify gas meter is capable of providing enough fuel flow to include household appliances and all other loads.

NOTE: The gas supply and pipe MUST be sized at 100% load BTU/h (Megajoule/h) rating.

Always refer to the fuel data label for the proper BTU/h, Megajoule/h, and required gas pressures:

– Natural Gas:

BTU/h = ft3/h x 1000

Megajoules/h = m3/h x 37.26

– Liquid Propane Vapor:

BTU/h = ft3/h x 2500

Megajoules/h = m3/h x 93.15



Natural Gas Pipe Sizing

To determine correct gas pipe size, find the kW rating ofthe generator in the left column, and trace to the right.The number to the right is the maximum length(measured in feet / meters) allowed for the pipe sizes ontop. Pipe sizes are measured by inside diameter (ID) toinclude any fittings, valves (must be full flow), elbows,tees, or angles.

NOTE: Add 2.5 ft (0.76 m) per any bend, tee, or angle inthe pipe to the overall distance. Tables are based onschedule 40 black pipe. If installing any other pipingsystem, follow the pipe sizing charts for the selectedpiping system.

LP Vapor Pipe Sizing

To determine correct LP vapor pipe size, find the kWrating of the generator in the left column, and trace to theright. The number to the right is the maximum length(measured in feet / meters) allowed for the pipe sizes ontop. The pipe sizes are measured by inside diameter (ID)to include any fittings, valves (must be full flow), elbows,tees, or angles. Add 2.5 ft (0.76 m) per any bend, tee, orangle in the pipe to the overall distance.

NOTE: Pipe sizes are using a second stage regulator.

NOTE: The minimum LP tank size is 250 gal (946 L),unless unit calculations dictate use of a larger tank.Vertical tanks, which are measured in pounds (orkilograms), are permitted if properly sized for thegenerator.

Table 5-2. Natural Gas Pipe Sizing

Pipe Size (in / mm)

For 5–7 in H20(9–13 mm Hg)

For 3.5–5 in H20(7–9 mm Hg)

Allowable Pipe Distances (feet / meters)

0.5 / 13 0.75 / 19 1 / 25 1.25 / 32 1.5 / 38 0.75 / 19 1 / 25 1.25 / 32 1.5 / 38

11 kW — 30 / 9.1 100 / 3.5 450 / 137.2 — — 30 / 9.1 125 / 38.1 200 / 61

20 kW — 10 / 3.1 35 / 10.7 140 / 42.3 300 / 91.4 — 10 / 3.1 60 / 18.3 125 / 38.1

Table 5-3. LP Vapor Pipe Sizing

Pipe Size (in / mm)

For 10–12 in H20 (19–22 mm Hg)

Allowable Pipe Distances (feet / meters)

0.5 / 13 0.75 / 19 1 / 25 1.25 / 32

11 kW 15 / 4.6 80 / 24.4 350 / 106.7 —

20 kW — 20 / 6.0 80 / 24.3 350 / 106.6



Installing and Connecting Fuel Lines

IMPORTANT NOTE: Natural gas and LP vapor arehighly volatile substances. Strictly adhere to all safetyprocedures, codes, standards, and regulations.

Fuel line connections should be made by a certifiedcontractor familiar with local codes. Always use AGA-approved gas pipe and a quality pipe sealant or jointcompound.

Verify the capacity of the natural gas meter or the LP tankto provide sufficient fuel for both the generator and otheroperating appliances.

Shutoff Valve

See Figure 5-2. The generator will require an externalmanual shut-off valve (A) on the fuel line. The valve mustbe easily accessible.

NOTE: Local codes determine the proper location.

Figure 5-2. Sediment Trap, Fuel Shut-Off Valve with Manometer Port, and Flexible Fuel Line

Figure 5-3 illustrates a fuel shut-off valve with amanometer port for making fuel pressure checks. Thisoptional accessory valve permits making pressurechecks for diagnostic purposes without going into thegenerator enclosure.

.

Figure 5-3. Fuel Shut-Off Valve with Manometer Port

Valves available through your local IASD:

• 1/2” ball valve, part number 0K8752

• 3/4” ball valve, part number 0K8754

• 1” ball valve, part number 0K8184

• 1-1/4” ball valve, part number 0L2844

• 1-1/2” ball valve, part number 0L2845

Flexible Fuel Line

See Figure 5-2. When connecting the fuel line to thegenerator, use a listed assembly meeting therequirements of ANSI Z21.75/ CSA 6.27—Connectors forOutdoor Gas Appliances and Manufactured Homes orAGA-approved flexible fuel line (B) in accordance withlocal regulations.

The flexible fuel line shall not be connected directly to thegenerator fuel inlet. Always connect the flexible fuel lineto an approved gas fitting.

The purpose of flexible fuel line is to isolate vibration fromthe generator to reduce possibility of a gas leak at one ofthe connection points.

NOTE: Follow all installation instructions and warningsprovided with the flexible fuel line. Do not remove anylabels or tags.

Sediment Trap

See Figure 5-2. Some local codes require a sedimenttrap (C). The fuel regulator connection has an integratedsediment trap.

The sediment trap must be cleaned periodicallyaccording to local codes. See the owner’s manual formore information.

(000192)


001816001816C

B

A

000743



Checking Fuel Line Connections

Check Fuel Pressure

1. Check fuel pressure at the regulator in thegenerator by following these steps.

• Close fuel supply valve.

• Remove the top fuel pressure test port from theregulator (see Figure 5-4) and install the fuelpressure tester (manometer).

• Open the fuel supply valve and verify the pressureis within the specified values.

• Record static fuel pressure:

NOTE: Fuel pressure can also be tested at themanometer port on the fuel shut-off valve shown inFigure 5-2.

NOTE: See the Fuel Data Decal or spec sheet for properfuel pressure specifications. If fuel pressure is not withinspecifications, contact the local fuel supplier.

2. Close fuel valve when completed, but keepmanometer connected for future tests of thegenerator while starting, running, and under loads.

Figure 5-4. Checking Pressure with Manometer

Perform Leak Test

All products are tested at the factory before shipping toensure the performance and integrity of the fuel system.However, it is important to perform a final fuel systemleak test before starting the generator. The entire fuelsystem should be tested from supply to regulator.

See Figure 5-5. Perform a final fuel system leak testafter generator installation. The test will identify possibleleaks at all connection points (A).

It is best practice to perform a fuel system leak test duringnormally-scheduled maintenance.

Figure 5-5. Connection Points to Leak Check

Check for leaks by spraying all connection points with anon-corrosive gas leak detection fluid. The solution shouldnot be blown away or form bubbles.

001807

(000192)


A

A

A

004038



Natural Gas Vapor Installation (Typical)

Figure 5-6. Natural Gas Vapor Installation (Typical)

NG BTU/h = ft3/h X 1000

Megajoules/h = m3/h X 37.26

A Fuel data decal

B Minimum distance from rear obstruction—see Site Selection

C Manual shutoff valve (pressure port optional)

D Pipe nipple (field supplied)

E Flexible fuel line

F Check distance with gas provider

G Clamp

H Reinforcing rod

J Size gas meter for 100% generator load plus all appliance loads

K For underground installations, verify piping system for code compliance

L Gas main

001808

F

G

H

K

L

J

ED

A

B

C



LP Vapor Installation (Typical)

Figure 5-7. LP Vapor Installation (Typical)

LP BTU/h = ft3/h X 2500

Megajoules/h = m3/h X 93.15

A Fuel data decal

B Minimum distance from rear obstruction—see Site Selection

C Manual shutoff valve (pressure port optional)

D Pipe nipple (field supplied)

E Flexible fuel line

F Check distance with gas provider

G Reinforcing rod

H Clamp

J Secondary fuel pressure regulator

K Manual shutoff valve

L Primary fuel pressure regulator

M Fuel tank—sized large enough to provide required BTUs/MJ for generator and ALL connected appliance loads. Be sure to correct for weather evaporation.

001809

F

G

B

A

D E

H

C

L

J K M





Electrical Connections

Section 6: Electrical Connections

Generator ConnectionsSee Figure 6-1. The electrical wiring enclosure is locatedbehind an access panel on the intake end of the unit.Remove the intake side panel as directed in Intake SidePanel Removal, and then remove the access panel.Connect wires according to the diagram and tables.

1. Remove the main AC / control wiring knock-out plugs from the back of the generator.

2. Using the appropriate wiring hole, install theconduit and main AC and control wires betweenthe generator and the transfer switch.

3. Close the unused hole with a NEMA 3R rated plug(field-supplied).

NOTE: All conductors are to be rated for minimum 300V.Control system interconnections may consist of N1, N2,and T1, and leads 23 and 194. The generator controlwiring is a Class 1 signaling circuit. Reference theinstruction manual of the specific engine generator forwiring connection details. Recommended wire gaugesizes for this wiring depends on the length of the wire, asrecommended in Table 6-3.

Exception: Conductors of AC and DC circuits, rated1000 volts nominal or less, shall be permitted to occupythe same equipment, cable, or conduit. All conductorsshall have an insulation rating equal to at least themaximum circuit voltage applied to any conductor withinthe equipment, cable, or conduit. See NEC 300.3(C)(1).

4. See Figure 6-1. Strip insulation from wire ends. Donot remove excessive insulation. Route sensewires through the supplied wire tie (C1), andconnect to sense wire terminal block (B). Pushdown on the spring loaded connection point with aflat head screwdriver, insert wire, and release.

5. Using the same process, route control wiresthrough the second supplied wire tie (C2), andconnect to control wire terminal block (A).

6. When all wires are securely connected to theproper terminals, tighten wire ties and clip excesslength.

NOTE: Only bare wire should be inserted into eachterminal. Do not insert any wire insulation into terminals.



Control Wiring

Figure 6-1. Electrical Wiring Connections

* Must be connected to keep battery charged whether unit is running or not.** Required if generator is paired with optional Digital Power Management (DPM) smart technology.

11

22

VAC LOADSUPPLY

33

UTILITYSENSE

N1

N2

T1

DC GROUND

11

22

TRANSFER33

+ 12 VDC

0

194

23

11

22

VAC LOADSUPPLY

33

UTILITYSENSE

N1

N2

T1

DC GROUND

11

22

TRANSFER33

+ 12 VDC

0

194

23

005810

E2

E1

J H D F G

A B C1 C2

Table 6-1. Electrical Wiring Connection Points

ID Description ID Description ID Description ID Description

A Control wire terminal block C2 Wire tie for control wires E2 Power lug E2 H Neutral stud

B Sense wire terminal block D Neutral lug F Ground stud J Neutral bar

C1 Wire tie for sense wires E1 Power lug E1 G Ground lug — —

Table 6-2. Customer Wiring Connections

Terminal Numbering Decal

Wire Numbers

YELLOW N1 & N2 - 240 VAC - Sensing for utility dropout and pickup

BLUE * T1 - Fused 120 VAC for battery charger

BLACK ** 0 - DC (-) Common ground wire

RED 194 - DC (+) 12 VDC for transfer controls

WHITE 23 - Transfer control signal wire

Table 6-3. Control Wire Recommended Length and Size (Copper Conductors Only)

Maximum Wire Length Recommended Wire Size

1–115 ft (0.3–35 m) No. 18 AWG

115–185 ft (35–56 m) No. 16 AWG

185–295 ft (56–89 m) No. 14 AWG

295–460 ft (89–140 m) No. 12 AWG



.

Main AC WiringNOTE: Main AC wiring must be in accordance with localjurisdiction and codes.

NOTE: Generator lugs are rated at 167 °F (75 °C),copper or aluminum.

1. Strip insulation off wire ends. Do not removeexcessive insulation.

2. See Figure 6-1. Loosen lugs at neutral (D), ground(G), and power wire (mains) terminals (E1, E2).

3. Connect ground wire to ground lug and tighten torequired specification. See Table 6-4.

4. Connect neutral wire to neutral lug if applicable.Tighten to required specification. See Table 6-4.

5. Insert power wires (E1 and E2) into theircorresponding lugs. Tighten to requiredspecification.

6. Verify factory-installed ground array and neutralconnections are properly tightened to 25 in-lbs (2.82Nm).

NOTE: Neutral wire must remain connected to keep thebattery charged whether the generator is running or not.

NOTE: Neutral bonding – For installations requiringneutral to be bonded to the ground, this is done on thecustomer connections terminals inside the generator.

See Figure 6-1. Connect a suitably sized wire fromneutral bar (J) to ground stud (F). Tighten ground studnut to 35 in-lbs (3.95 Nm). This is normally requiredwhen the generator is the source in a separately derivedsystem. It is not required when the generator is a backupsource in a utility supplied electrical system with a 2-poletransfer switch. Installation must be made in accordancewith NEC Articles 250.30 and 250.35(A) if the generatorwill be installed as a separately derived system.

NOTE: Tighten all wiring lugs, bus bars, and connectionpoints to the proper torque specifications.

Conductors of AC and DC circuits, rated 1000 voltsnominal or less, shall be permitted to occupy the sameequipment, cable, or conduit. All conductors shall havean insulation rating equal to at least the maximum circuitvoltage applied to any conductor within the equipment,cable, or conduit. See NEC 300.3(C)(1).

Service Entrance DecalsSee Figure 2-6. Locate the service entrance-relateddecals in the loose parts bag.

• Place the service disconnect decal next to the mainline circuit breaker (generator disconnect).

• Place the service entrance warning decal in anappropriate location according to the instructionsprinted on the decal.

Common Alarm Relay (Option)Alarms relating to generator and engine performanceappear on the controller and in the Mobile Link™application (if used). The controller is equipped with acommon alarm relay providing contacts for an optionalcustomer-supplied external alarm indicator.

The common alarm relay is normally open until an alarmoccurs, triggering the relay to close the contacts.

Terminals for the common alarm relay are provided in thewiring harness near the controller plug (Wires 209 and210).

Contact rating is for resistive load only:

Table 6-4. Ground and Neutral Connections (Copper or Aluminum Conductors)

Refer to national and/or local codes to verify correct wire sizes.

No. DescriptionRecommended

Wire Size Torque Spec

1Power wire terminals

2/0 to 8 AWG 120 in-lbs (13.56 Nm)

2Large neutral

lug2/0 to 14 AWG 120 in-lbs (13.56 Nm)

3 Large ground lug 2/0 to 14 AWG 120 in-lbs (13.56 Nm)

4 Neutral bus bar4-6 AWG 8 AWG

10-14 AWG

35 in-lbs (3.95 Nm)25 in-lbs (2.82 Nm)20 in-lbs (2.26 Nm)

Contact rating 200 mA at 12 VDC



Battery Requirements12 volts, Group 26R-540CCA minimum, or Group35AGM-650CCA minimum.

NOTE: Do not use external battery chargers.

Battery Installation

• (Group 26R batteries only): Fill the battery withthe proper electrolyte fluid if necessary.

• Fully charge the battery before installing it.

Before installing and connecting the battery, complete thefollowing steps:

1. Verify generator is OFF.

2. Turn OFF utility power supply to the transferswitch.

3. Remove 7.5A fuse from generator control panel.

Connecting Battery

See Figure 6-2. Battery cables (A, B) were factoryconnected at the generator.

Figure 6-2. Battery Cable Connections

Connect cables to battery posts as follows:

1. Connect red battery cable (A: from startercontactor) to positive battery post labeled POS or(+). Tighten to 70 in-lbs (8 Nm).

2. Connect black battery cable (B: from frame ground)to negative battery post labeled NEG or (–). Tightento 70 in-lbs (8 Nm).

3. Install red battery post cover (shipped with looseparts).

NOTE: Apply dielectric grease to battery posts toprevent corrosion.

NOTE: In areas where temperatures fall below 0°F(-18°C), a pad type battery warmer is recommended toaid in cold climate starting. The battery warmer isavailable as part of a cold weather kit from anyIndependent Authorized Service Dealer (IASD).

A battery warmer is not necessary for AGM-stylebatteries.

Battery Disposal

Always recycle batteries in accordance with local lawsand regulations. Contact your local solid waste collectionsite or recycling facility to obtain information on localrecycling processes. For more information on batteryrecycling, visit the Battery Council International websiteat: http://batterycouncil.org

(000137a)

WARNINGExplosion. Batteries emit explosive gases while charging. Keep fire and spark away. Wear protective gear when working with batteries. Failure to do so could result in death or serious injury.

(000138a)

WARNING

–+

001832

BA

(000133)

WARNINGExplosion. Batteries emit explosive gases. Always connect positive battery cable first to avoid spark. Failure to do so could result in death or serious injury.

WARNINGEnvironmental Hazard. Always recycle batteries at an official recycling center in accordance with all local laws and regulations. Failure to do so could result inenvironmental damage, death or serious injury.

(000228)




Control Panel Start-Up/Testing

Section 7: Control Panel Start-Up/Testing

Control Panel Interface

• Press the OFF mode button on the control panel,remove fuses, and disconnect battery cables toprevent accidental startup before performing anymaintenance on the generator.

• Disconnect the cable from the battery post indicatedby a NEGATIVE, NEG, or (–) first, then remove thePOSITIVE, POS, or (+) cable.

• When reconnecting the cables, connect thePOSITIVE cable first, and the NEGATIVE cable last.

Using the AUTO/MANUAL/OFF Buttons

Figure 7-1. Generator Control Panel

Generator SetupThe controller illuminates when battery power is appliedto the generator during the installation process. However,the generator must be activated before it willautomatically run in the event of a power outage.

Activation

To receive the activation code, you must have the unitserial number and go to: www.activategen.com. Youcan also receive an activation code by calling 1-888-9ACTIVATE (1-888-922-8482).

Activating the generator is a simple, one-time processguided by the controller screen prompts. The controllerscreen will not prompt you to activate again once theproduct is activated, even if you disconnect the generatorbattery, fuse, and battery charge circuit. (T1)

NOTE: The generator can also be activated by using theWi-Fi feature. Refer to the Wi-Fi owner’s manual for moreinformation.

Proceed as follows after obtaining your activation code:

1. The display interface will launch an InstallationWizard upon first power-up of the generator.

NOTE: If the unit has already been powered up, it isnecessary to remove the generator controller fuse, anddisconnect battery charge circuit (T1).

2. The Installation Wizard prompts to set the fueltype. Choose fuel type and press ENTER. Thecontroller displays “Activate me (ENT) or ESC”.Press ESC to run in MANUAL.

3. Press ENTER and use the up/down arrow keysand the ENTER key to input the activation code.

NOTE: If you press ESC to run in MANUAL, the unit willnot function in AUTO. To enter the activation code at alater time, it is necessary to disconnect the generatorcontroller fuse, and battery charge circuit (T1).

The install wizard will only allow the user to change basicoperational settings if the unit is not activated. Thesesettings are: Current Date/Time and Exercise Day/Time.“NOT ACTIVATED” will be displayed.

The Installation Wizard will allow further programmingparameters and AUTO operation if the unit is activated.The maintenance intervals will be initialized when theexercise time is entered. The exercise settings can bechanged at any time via the EDIT menu. If the 12 voltbattery is disconnected and the T1 fuse removed, theInstallation Wizard will operate upon power restoration.The display will only prompt the customer for the currentTime and Date.

* This is required in addition to setting the fuel selectorknob to the correct fuel for the generator to functionproperly.

Button Description of Operation

AUTO Activates fully automatic system operation.Automatic operation allows the unit toautomatically start and exercise the generatoraccording to the exercise timer settings (seeSetting The Exercise Timer).

OFF Shuts down the engine and also preventsautomatic operation and exercise of the unit.

MANUAL Cranks and starts the generator. Transfer tostandby power will not occur unless there is autility failure.


(000191)

DANGER

000425


http://www.activategen.com




Table 7-1. Activation Chart

Display Reads Troubleshooting

Use arrow keys to scroll to desired language. Press ENTER to select.

Language can be changed later usingthe EDIT menu.

Use arrow keys to either enable or disable Wi-Fi. If YES, refer to the Wi-Fi manual.If NO, continue.

Press ENTER to begin the activation process.

If ESCAPE is pressed instead ofENTER, the generator will only run inmanual mode (for test purposes) andNOT ACTIVATED will be displayed. Toprepare the controller for step 1,remove the 7.5 amp generator controlpanel fuse AND disconnect the T1, N1,and N2 connector in the externalconnection box (if equipped); ordisconnect utility input (main breaker)to the transfer switch for 3–5 secondsand reconnect.

If you do not have your activation code, go to www.activategen.com or call 1-888-9ACTIVATE (922-8482 US & CA only).If you already have your activation code, wait 3–5 seconds for the next display.

Language - English +

002227

Enable Wi-Fi?- Yes +

004498

Activate me (ENT) orESC to run in manual

002228

To Activate go towww.activategen.com

002229



Cold Smart Start

The Cold Smart Start feature is enabled at the factory,and can be disabled in the EDIT menu. The generatorwill monitor ambient temperature and adjust its warm-updelay accordingly when Cold Smart Start is enabled. Ifthe ambient temperature is below a fixed temperatureupon startup in AUTO mode (per the chart below), thegenerator will warm up for 30 seconds, allowing theengine to warm before the load is applied. If the ambienttemperature is at or above the fixed temperature, thegenerator will start up with the normal warm-up delay ofsix seconds. See the Cold Smart Start section of theowner’s manual.

Use arrow keys to scroll and find the first number of your activation code.Press ENTER to select.Repeat this step until all digits have been entered. Use ESCAPE to correct previous digits.

What happens if “Wrong Passcode TryAgain” appears?Re-enter the activation code. If asecond attempt is unsuccessful, checkthe number against the code given onactivategen.com. If it is correct and thegenerator will not accept it, contact 1-888-9ACTIVATE (922-8482, US andCA only).

Activation is complete when all digits are entered above and your screen shows this display.Follow the controller prompts to continue setting the time function. Refer to your Owner’s Manual with questions.

Table 7-1. Activation Chart

Display Reads Troubleshooting

Serial 123456789Passcode XXXXX +/-

002230

Select Hour (0-23)- 6 +

002231

Table 7-2. Cold Smart Start Set Points

Generator Size 11 kW and 20 kW

Fixed Temperature 50 °F (10 °C)



Setting The Exercise Timer

This generator is equipped with a configurable exercisetimer. There are two settings for the exercise timer:

• Day/Time: The generator will start and exercise forthe period defined, on the day of the week and atthe time of day specified. During this exerciseperiod the unit runs for five minutes on all models,and then shuts down.

• Exercise frequency (how often the exercise willtake place): Can be set to Weekly, Biweekly, orMonthly. If Monthly is selected, the day of themonth must be selected from 1–28. The generatorwill exercise on that day each month. Transfer ofloads to the generator output does not occur duringthe exercise cycle unless utility power is lost.

NOTE: If the installer tests the generator prior toinstallation, press the ENTER button to skip setting upthe exercise timer.

NOTE: The exercise feature will operate only when thegenerator is placed in the AUTO mode, and will not workunless this procedure is performed. If Wi-Fi is notenabled, the current date/time will need to be reset everytime power is removed from the controller via thecontroller fuse and T1 circuit and/or battery connections.

NOTE: If Wi-Fi is enabled, the exercise timer willautomatically adjust for Daylight Savings Time.

NOTE: If using the Wi-Fi feature, the exercise time will beset to a random weekday during daylight hours. This settingcan be changed later. Refer to the Wi-Fi manual for details.



Before Initial Start-upNOTE: The unit has been run and tested at the factoryprior to being shipped and does not require any type ofbreak-in.

NOTE: The unit comes filled with 5W-30 weight organicoil from the factory. Check the oil level and add theappropriate viscosity and amount if necessary.

Installation Wizard

The Installation Wizard immediately appears upon initialpower-up. It allows the user to input generator settings.See Figure 7-2.

The Installation Wizard starts every time AC and DCpower are removed and reapplied to the generator.

Interconnect System Self Test Feature

This controller goes through a system self test at power-up, which will check for the presence of utility voltage onthe DC circuits. This check prevents damage if theinstaller incorrectly connects AC utility power sense wiresinto the DC terminal block. The controller will display awarning message and lock out the generator, preventingdamage to the controller, if utility voltage is detected atthe DC terminal block. Power to the controller must beremoved to clear this warning.

Utility voltage must be turned on and present at the N1and N2 terminals inside the generator control panel forthis test to be performed and pass.

NOTE: All appropriate panels must be in place duringany operation of the generator. This includes operationby a servicing technician while conductingtroubleshooting procedures.

Before starting, complete the following:


2. Set generator main circuit breaker to OFF (OPEN).

3. Turn OFF all breakers to be powered by thegenerator.

4. Verify auxiliary shutdown switch(es) are CLOSED(I).

5. Check engine crankcase oil level and, if necessary,fill to the dipstick FULL mark with therecommended oil. Do not overfill.

6. Check fuel supply. Gaseous fuel lines must havebeen properly purged and leak tested inaccordance with applicable fuel-gas codes. All fuelshutoff valves in the fuel supply lines must beopen.

NOTE: During initial start-up only, the generator mayexceed the normal number of start attempts andexperience an “OVERCRANK” fault. This is due toaccumulated air in the fuel system during installation.Reset the control board by pressing the OFF modebutton and ENTER button, and restart up to two moretimes if necessary. Contact an IASD for assistance if unitfails to start.

(000135)

CAUTIONEngine damage. Verify proper type and quantity of engine oil prior to starting engine. Failure to do so could result in engine damage.



Figure 7-2. Installation Wizard Menu Map

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Check Manual Transfer Switch Operation

Refer to the Manual Transfer Operation section of theowner’s manual for procedures.

Electrical Checks

Proceed as follows to complete electrical checks:

1. Verify the generator is OFF.

2. Set the generator main line circuit breaker(generator disconnect) to OFF (OPEN).

3. Switch OFF all circuit breakers/electrical loads tobe supplied by the generator.

4. Switch on the utility power supply to the transferswitch using the means provided (such as a utilitymain line circuit breaker).

5. Use a calibrated AC voltmeter to check utilitypower source voltage across transfer switchterminals N1 and N2. Nominal line-to-line voltageshould be 240 volts AC. If voltage is not correct,verify AC output and wiring from utility source to N1and N2 lugs at transfer switch.

6. Check utility power source voltage acrossterminals N1 and the transfer switch neutral lug;then across terminal N2 and neutral. Nominal line-to-neutral voltage should be 120 volts AC (if wiredwith a neutral). If voltage is not correct, verify ACoutput and wiring from utility source to N1 and N2lugs at transfer switch.

7. Switch OFF the utility power supply to the transferswitch when the utility supply voltage is verified tomeet the specification provided in Step 6.

8. Press the MANUAL mode button on the generatorpanel. The engine will crank and start. Recordcranking gas pressure: ______________.

9. Let the engine warm up for approximately fiveminutes to allow internal temperatures to stabilize.Then set the generator MLCB (generatordisconnect) to ON (CLOSED). Record running gaspressure: ______________.

10. Connect a calibrated accurate AC voltmeter and afrequency meter across transfer switch terminallugs E1 and E2. Voltage should be 238–242V at afrequency of 59.5–60.5 Hz. If voltage is not correct,verify the generator main line circuit breaker(generator disconnect) is closed and verify ACoutput and frequency (Hertz or Hz) at the generatormain line circuit breaker (generator disconnect).Also verify wiring from generator to E1 and E2 lugsat transfer switch.

11. Connect the AC voltmeter test leads acrossterminal lugs E1 and neutral, then across E2 andneutral (if wired with a neutral). In both cases,voltage reading should be 119–121 volts AC. Ifvoltage is not correct, verify the generator main linecircuit breaker (generator disconnect) is closed andverify AC output between the E1 and E2 of thegenerator main line circuit breaker (generatordisconnect) and neutral at the generator.

12. Verify wiring from generator to E1, E2, and neutrallugs at transfer switch.


14. Press the generator OFF mode button. The enginewill shut down.

NOTE: It is important to not proceed until certain thegenerator AC voltage and frequency are correct andwithin the stated limits.

Generator Tests Under LoadProceed as follows to test the generator set withelectrical loads applied:

1. Verify generator is off. Set the generator main linecircuit breaker (generator disconnect) to OFF(OPEN).

2. Turn off all breakers/electrical loads to be poweredby the generator.

3. Turn off the utility power supply to the transferswitch, using the means provided (such as a mainline utility breaker).

4. Manually set the transfer switch to STANDBY, withload terminals connected to the generator’s E1/E2terminals. The transfer switch operating levershould be down.

5. Push the generator MANUAL button. The enginewill crank and start immediately.

6. Verify gas pressure while cranking. Recordcranking gas pressure:________

7. Allow the engine to stabilize and warm up for a fewminutes.

(000129)

DANGERElectrocution. High voltage is present at transfer switch and terminals. Contact with live terminals will result in death or serious injury.

(000129)

DANGERElectrocution. High voltage is present at transfer switch and terminals. Contact with live terminals will result in death or serious injury.

(000132)

DANGERElectrocution. Do not manually transfer under load. Disconnect transfer switch from all power sources prior to manual transfer. Failure to do so will resultin death or serious injury, and equipment damage.



8. Verify gas pressure while running. Record runninggas pressure:________

9. Set the generator main line circuit breaker(generator disconnect) to ON (CLOSED). Loadsare now powered by the standby generator.

10. Turn on the circuit breakers/electrical loads to bepowered by the generator one by one.

11. Connect a calibrated AC voltmeter and a frequencymeter across terminal lugs E1 and E2. Voltageshould be approximately 240 volts and frequencyshould be approximately 60 Hz. If the voltage andfrequency are rapidly dropping as the loads areapplied, the generator may be overloading, orthere may be a fuel issue. Check output currentmeasurement of loads and/or fuel pressure.

12. Allow generator to run at full rated load for 20–30minutes. Listen for unusual noises, vibration, orother indications of abnormal operation. Inspect foroil leaks, evidence of overheating, etc.

13. Verify gas pressure while under full load. Recordloaded gas pressure: ______________.

14. When testing under load is complete, turn OFFelectrical loads.


16. Let the engine run at no-load for 2–5 minutes.

17. Press the generator OFF mode button. The enginewill shut down.

NOTE: If gas pressure under full load is below theminimum operating pressure guideline, the generatormay not function properly. The pressure gauge needleshould also remain steady while testing. A fluctuatingneedle indicates gas piping may be undersized orrestricted. It may also indicate a step-down gas regulatoris too small, or too close to the unit.

Checking Automatic OperationProceed as follows to check the system for properautomatic operation:


2. Install front cover of transfer switch.

3. Turn ON utility power supply to transfer switchusing the means provided (such as a utility MLCB).

NOTE: Transfer switch will transfer to utility position.

4. Set generator main line circuit breaker (generatordisconnect) to ON (CLOSED).

5. Press generator AUTO button. System is nowready for automatic operation.

6. Turn OFF utility power supply to transfer switch.

The generator is ready for automatic operation. Theengine will crank and start when the utility source poweris turned OFF after a five second delay (factory defaultsetting). After starting, the transfer switch will connectload circuits to the standby side after a 5 or 30 seconddelay (dealer programmable). See Cold Smart Start.Allow the system to operate through the entire automaticsequence of operation.

With the generator running and loads powered bygenerator AC output, turn on the utility power supply tothe transfer switch. The following will occur:

• After approximately 15 seconds (dealerprogrammable), the switch will transfer loads to theutility power source.

• Approximately one minute after re-transfer, theengine will shut down.

Installation Summary1. Verify the installation has been properly performed

as outlined by the manufacturer and meets allapplicable laws and codes.

2. Test and confirm proper operation of the system asoutlined in the appropriate installation and owner’smanuals.

3. Educate the end user on the proper operation,maintenance, and service call procedures.



Shutting Generator Down While Under Load or During a Utility Outage

IMPORTANT NOTE: To avoid equipment damage, followthese steps, in order, during utility outages. Shutdownsmay be required during utility outages to perform routinemaintenance or to conserve fuel.

To turn the generator OFF:

1. Set the main utility disconnect to OFF (OPEN).

2. Set the generator MLCB (generator disconnect) toOFF (OPEN).

3. Allow the generator to run for a cool-down period ofapproximately one minute.

4. At the controller, set the generator to OFF.

5. Remove the 7.5A fuse from the controller.

To turn the generator back ON:

1. Install 7.5A fuse in controller.

2. Confirm the generator MLCB (generatordisconnect) is OFF (OPEN).

3. At the controller, set the generator to AUTO mode.

4. Generator will start and run. Allow generator to runand warm up for a few minutes.

5. Set the MLCB (generator disconnect) to ON(CLOSED).

6. Set the main utility disconnect to ON (CLOSED).

The system now operates in automatic mode.


(000191)

DANGER


Troubleshooting

Section 8: Troubleshooting

Generator Troubleshooting

Problem Cause Correction

Engine will not crank.

Blown fuse.

Correct short circuit condition by replacing 7.5 A fuse in generator control panel. Contact an Independent Authorized Service Dealer (IASD) if fuse continues to blow.

Loose, corroded, or faulty battery cables. Tighten, clean, or replace as necessary.*

Faulty starter contact. Tighten, clean, or replace as necessary.*

Faulty starter motor. Tighten, clean, or replace as necessary.*

Discharged battery. Charge or replace battery.

Engine cranks but will not start.

No fuel. Replenish fuel / turn on fuel valve.

High fuel pressure. Check and adjust fuel pressure.

Fuel selector in wrong position. Rotate fuel conversion valve to correct position.

Faulty fuel solenoid (FS). Replenish fuel / turn on fuel valve.

Open Wire 14 from controller. Replenish fuel / turn on fuel valve.

Faulty spark plug(s). Clean; inspect gap; replace plug(s) if necessary.

Valve clearance out of adjustment. Reset valve clearance

Engine starts hard and runs rough.

Air cleaner clogged or damaged. Inspect and clean air cleaner.

Faulty spark plug(s). Clean; inspect gap; replace plug(s) as needed.

Incorrect fuel pressure.Confirm fuel pressure to regulator is 10–12 in H20 (19–22 mm Hg) for LP, and 3.5–7.0 in H20 (7–13 mm Hg) for natural gas.

Fuel selector in wrong position. Rotate fuel conversion valve to correct position.

Valve(s) out of adjustment. Adjust valve clearance.

Internal engine issue. Contact an IASD for assistance.

Generator is set to OFF, but the engine continues to run.

Controller wired incorrectly. Contact an IASD for assistance.

Faulty control board. Contact an IASD for assistance.

No AC output from generator.

Main line circuit breaker (MLCB) (generator disconnect) is OFF (OPEN).

Reset generator disconnect to ON (CLOSED).

Generator internal failure. Contact an IASD for assistance.

Engine may be warming up.Refer to Cold Smart Start.

Check the controller screen to verify status.


Troubleshooting

No transfer to standby after utility source failure.

MLCB (generator disconnect) is OFF (OPEN). Reset generator disconnect to ON (CLOSED).

Faulty transfer switch coil Contact an IASD for assistance

Faulty transfer relay. Contact an IASD for assistance

Transfer relay circuit open. Contact an IASD for assistance

Faulty control logic board. Contact an IASD for assistance

Engine may be warming up.Refer to Cold Smart Start.

Check the controller screen to verify status.

Unit consumes large amounts of oil.

Excessive engine oil. Adjust oil to proper level.

Faulty engine breather. Contact an IASD for assistance

Improper type or viscosity of oil See “Engine Oil Requirements” in Owner’s Manual.

Damaged gasket, seal, or hose. Check for oil leaks.

Restricted air filter. Replace air filter.

Wi-Fi network connection broken or intermittent

Various Refer to Wi-Fi module owner’s manual.

* Contact an IASD or visit https://www.drpower.com/pages/content/customer-support/product-support/home-standby-generators for assistance.

Problem Cause Correction


www.generac.com

https://www.drpower.com/shop.axd/SalesAndServiceLocator

https://www.drpower.com/shop.axd/SalesAndServiceLocator

Quick Reference Guide

Section 9: Quick Reference Guide

System DiagnosisTo clear an active alarm, press the OFF mode button on the control panel, then the ENTER button, and finally the UTO mode button. Contact an IASD if the alarm reoccurs.

Table 9-1. System Diagnosis

Active Alarm LED Problem Things to Check Solution

NONEFLASHING

GREENUnit running in AUTO but

no power in house.

Check MLCB (generator

disconnect).Check MLCB. If it is ON, contact an IASD.

HIGH TEMPERATURE

REDUnit shuts down during

operation.Check the LED’s / Screen for alarms.

Check ventilation around the generator, intake, exhaust, and rear of generator. If no obstructions are present, contact an IASD.

OVERLOAD REMOVE LOAD

REDUnit shuts down during

operation.Check the LED’s / Screen for alarms.

Clear alarm and remove household loads from the generator. Put back in AUTO and restart.

RPM SENSE LOSS REDUnit was running and

shuts down, attempts to restart.

Check the LED’s / Screen for alarms.

Clear alarm and remove household loads from the generator. Put back in AUTO and restart. If generator does not start, contact an IASD.

NOT ACTIVATED NONEUnit will not start in

AUTO with utility loss.See if screen says unit

not activated.Refer to Activation section in Owner’s Manual.

NONE GREENUnit will not start in

AUTO with utility loss.Check screen for start

delay countdown.

If the startup delay is greater than expected, contact an IASD to adjust between 2 to 1500 seconds.

LOW OIL PRESSURE

REDUnit will not start in

AUTO with utility loss.Check the LED’s / Screen for alarms.

Check oil level and add oil as needed. If oil level is correct, contact an IASD.

RPM SENSE LOSS REDUnit will not start in


Clear alarm. Using the control panel, check the battery by navigating to the BATTERY MENU option from the MAIN MENU. If battery condition displays GOOD, contact an IASD. If control panel displays CHECK BATTERY, replace the battery.

OVERCRANK REDUnit will not start in


Check fuel line shutoff valve is ON. Clear alarm. Start the unit in MANUAL. If it does not start, or starts and runs rough, contact an IASD.

LOW VOLTS REMOVE LOAD



Clear alarm and remove household loads from the generator. Put into AUTO and restart.

OVERSPEED REDUnit will not start in


Contact an IASD.

UNDERVOLTAGE REDUnit will not start in


Contact an IASD.

UNDERSPEED REDUnit will not start in


Contact an IASD.

STEPPER OVERCURRENT



Contact an IASD.


Quick Reference Guide

MISWIRE REDUnit will not start in


Contact an IASD.

OVERVOLTAGE REDUnit will not start in


Contact an IASD.

AUXILIARY SHUTDOWN

RED Unit will not start.Check the auxiliary

shutdown switch(es).Set auxiliary shutdown switch(es) to CLOSED (I).

LOW BATTERY YELLOWYellow LED illuminated in

any state.Check the screen for

additional information.

Clear alarm. Using the control panel, check the battery by navigating to the BATTERY MENU option from the MAIN MENU. If battery condition displays GOOD, contact an IASD. If control panel displays CHECK BATTERY, replace the battery.

BATTERY PROBLEM

YELLOWYellow LED illuminated in


additional information.Contact an IASD.

CHARGER WARNING




CHARGER MISSING AC




SERVICE A YELLOWYellow LED illuminated in


additional information.Perform SERVICE A maintenance. Press ENTER to clear.

SERVICE B YELLOWYellow LED illuminated in


additional information.Perform SERVICE B maintenance. Press ENTER to clear.

INSPECT BATTERY YELLOWYellow LED illuminated in


additional information.Inspect Battery. Press ENTER to clear.

Table 9-1. System Diagnosis (Continued)

Active Alarm LED Problem Things to Check Solution


Accessories

Section 10: AccessoriesPerformance enhancing accessories are available for air-cooled generators.

NOTE: Contact an IASD for additional information on accessories.

Accessory Description

Cold Weather Accessories*—

• Battery Pad Warmer

• Oil Warmer

• Breather Warmer

* each sold separately

• Recommended in areas where temperatures fall below 0 °F (-18 °C). (Not necessary for use with AGM-style batteries)

• Recommended in areas where temperatures fall below 0 °F (-18 °C).

• Recommended in areas where heavy icing occurs.

Scheduled Maintenance Kit Includes all pieces necessary to perform maintenance on the generator along with oil recommendations.

Fascia Base Wrap The fascia base wrap snaps together around the bottom of the new air-cooled generators. This offers a sleek, contoured appearance as well as offering protection from rodents and insects by covering the lifting holes located in the base. Requires use of the mounting pad shipped with the generator.

Touch-Up Paint Kit Very important to maintain the look and integrity of the generator enclosure. This kit includes touch-up paint and instructions.

Wi-Fi LP Fuel Level Monitor The Wi-Fi enabled LP fuel level monitor provides constant monitoring of the connected LP fuel tank. Monitoring the LP tank's level is an important step in making sure your generator is ready to run during an unexpected power failure. Status alerts are available through the Mobile Link application informing you when your LP tank needs a refill.


Accessories



Diagrams

Section 11: DiagramsInstallation Drawing (10000010256 rev B—1 of 2)

ING CREATED FROM PRO/ENGINEERE. ECO MODIFICATION TO BE ED TO SOLID MODEL ONLY.

635[25.0]

733[28.8]

648[25.5]

218[8.6]

345[13.6]

521[20.5]

197[7.7]

68[2.7]

393[15.5]

457[18.0]

LEFT SIDE VIEW

REAR VIEW

MAIN AC/CONTROL WIRING HOLE FOR 3/4" CONDUITMAIN AC/CONTROL WIRING HOLE FOR 1 1/4" CONDUIT

FUEL INLET : 1/2" NPT (9-11kW) : 3/4" NPT (16-22kW)REQUIRED FUEL PRESSURE : NATURAL GAS : 3.5-7" WATER COLUMN LIQUID PROPANE (VAPOR) : 10-12" WATER COLUMN

WIRELESS MODULE

BOLTS RECOMMENDED10 [3/8] DIA. MASONRY ANCHOR

HOLE (3) PLACES,16 [5/8] DIA. CLEARANCE

A CONCRETE PAD

OPTIONAL MOUNTING TOHOLE LOCATIONS FOR

FRONT OF UNIT

MOUNTING TO CONCRETE PAD

AUXILIARY SHUTDOWN SWITCH

-REMOVE FACTORY PLUGS AND DISCARD-CLOSE ANY UNUSED HOLE WITH A NEMA 3R RATED PLUG (FIELD SUPPLIED)( )


Diagrams

Installation Drawing (10000010256 rev B—2 of 2)

COMPACTED SOILGRAVEL PAD/

127 [5.0]

457 [18.0]MINIMUM OPEN AREA

1218[48.0]

1232[48.5]




TITLE

INSTALL HSB GENERATOR NO T/SW WM 60HZ

AIR OUTLET

AIR INTAKE

AIR INTAKE

TOP VIEW

ALL DIMENSIONS IN:MILLIMETERS [INCHES]

FRONT VIEW

RIGHT SIDE VIEW

"DO NOT LIFT BY ROOF"

LIFTING HOLES 4 CORNERS: 30 [ 1.2] - MUST BE LIFTED WITH STEEL RODS- RECOMMENDED LIFTING ROD SIZE: 25 [ 1.0]

RIGHT VIEW INTAKE PANEL REMOVED


Diagrams



Diagrams



Part No. 10000027522 Rev. A 05/18/18

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75 Meigs RoadPost Office Box 25

Vergennes, Vermont 054911-855-447-3734

www.drpower.com

http://www.generac.com

Documents

Installation Guidelines - Generac Power Systems