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[Install and Activation Guide] This document describes: Requirements for installing Datawatch Modeler v12 How to install and activate Datawatch Modeler v12.

[Install and Activation Guide] - Data Preparation And …Install and Activation Guide] This document describes: Requirements for installing Datawatch Modeler v12 How to install and

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Page 1: [Install and Activation Guide] - Data Preparation And …Install and Activation Guide] This document describes: Requirements for installing Datawatch Modeler v12 How to install and

[Install and Activation Guide]

This document describes:

Requirements for installing Datawatch Modeler v12

How to install and activate Datawatch Modeler v12.

Page 2: [Install and Activation Guide] - Data Preparation And …Install and Activation Guide] This document describes: Requirements for installing Datawatch Modeler v12 How to install and

Datawatch Corporation makes no representation or warranties with respect to the contents of this manual or the associated software and especially disclaims any implied warranties of merchantability or fitness for any particular purpose. Further, Datawatch Corporation reserves the right to revise this publication and make changes from time to time to its contents without obligation to notify anyone of such revisions or changes.

Modeler software is offered and is to be used in accordance with a SOFTWARE LICENSE AND MAINTENANCE AGREEMENT. This agreement stipulates that this software be used only in the computer system designated in that agreement. The agreement further stipulates that the customer shall not copy or alter, or permit others to copy or alter, the software or related materials in whole or in part, in any media for any purpose, except to make an archive (back-up) copy or to make a copy as an essential step in the use of the software with the customer's computer.

Datawatch Corporation hereby grants the buyer the right to reprint this documentation for internal uses only. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, for any other purposes, without the prior written permission of Datawatch Corporation.

Modeler Install and Activation Guide November 2013 Copyright © 2013 by Datawatch Corporation All rights reserved. Printed in the U.S.A. Unpublished - Rights reserved under the copyright law of the United States.

Datawatch Modeler is a trademark of Datawatch Corporation. Other products mentioned herein may be trademarks or registered trademarks of their respective owners in the United States or other countries.

U.S. GOVERNMENT: If licensee is acquiring the software on behalf of any unit or agency of the U.S. Government, the following shall apply:

(a) for units of the Department of Defense: RESTRICTED RIGHTS LEGEND: Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data Clause at DFARS 252.227-7014. (b) for any other unit or agency: NOTICE - Notwithstanding any other lease or license agreement that may pertain to, or accompany the delivery of, the computer software and accompanying documentation, the rights of the Government regarding its use, reproduction and disclosure are as set forth in Clause 52.227-19(c)(2) of the FAR.

North and South America:

Datawatch Corporation Quorum Office Park 271 Mill Rd., Chelmsford, MA 01824, USA Phone: +1-978-441-2200/+1-800-445-3311 (Toll-free, US only) Fax: 978-441-1114 Sales: [email protected] Global Support: [email protected]

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Europe, the Middle East, and Africa:

Datawatch International Ltd. Kings House Home Park Estate Station Road Kings Langley Herts WD4 8DH, UK Phone: +44 (0) 8453 623270 Fax: +44 (0) 8453 623271 Phone (Monarch Sales): +44 (0) 1752 546590 Fax (Monarch Sales): +44(0)1752 546597 Sales: [email protected] Datawatch GmbH Leopoldstrasse 244 80807 München, Germany Tel: +49 (0) 89 208039 528 Fax: +49 (0) 89 208039 530 Sales: [email protected]

Australia/Pacific Rim:

Datawatch Pty. Ltd. World Tower 1603/87 Liverpool Street Sydney, NSW, 2000, Australia Phone: +61 2 8920 3244 Fax: +61 2 8920 3299 E-Mail: [email protected]

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Table of Contents System Requirements ............................................................................................... 1 

Important Note on Modeler 32-bit vs 64-bit Editions ................................................... 1 Minimum Requirements ................................................................................................ 1 Recommended Requirements ........................................................................................ 1 

Running the Setup Program ...................................................................................... 2 

Activating Modeler .................................................................................................... 3 

What Activation Means ........................................................................................... 3 Which Activation Process Is Best For You ....................................................................... 3 Important Keys and Codes ............................................................................................ 4 

Activation Code ..................................................................................................... 4 Installation ID ....................................................................................................... 4 

Configuring Proxy Server Settings .................................................................................. 5 Activating Modeler using Direct Activation ....................................................................... 7 Activating Modeler over the Web .................................................................................. 10 Activating Modeler via e-Mail or Phone Support .............................................................. 14 

De-Activating Modeler ............................................................................................. 15 

De-Activating Modeler via Direct Activation .................................................................... 15 De-Activating Modeler Over the Web ............................................................................. 16 De-activating Modeler via e-Mail or Phone Support .......................................................... 20 

Post-Installation Notes ........................................................................................... 21 

Learning Modeler ........................................................................................................ 21 Modeler Learning Guide ......................................................................................... 21 Modeler Help File .................................................................................................. 21 

Modeler Training ........................................................................................................ 21 Modeler Model Building Service .................................................................................... 22 

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System Requirements

To successfully run Modeler, we suggest that your system meet or exceed the recommended requirements.

IMPORTANT NOTE ON MODELER 32-BIT VS 64-BIT EDITIONS Modeler is available as a 32-bit or 64-bit application. The Modeler 32-bit edition will run on 64-bit Windows operating systems. However, if you are running Office 2010 64-bit edition, you MUST install the 64-bit edition of Modeler.

Minimum Requirements Windows Vista SP2 or later, Windows 7 SP1 or later, Windows 8 or later, Windows 2008 

Server SP2, Windows 2008 Server R2 SP1, Windows 2012 Server or later 

4 GB RAM 

500 MB disk space for installation 

Pentium 4 CPU 

Internet Explorer 7 or later 

.NET Framework 4.5 (Full Installation) 

Recommended Requirements Windows Vista SP2 or later, Windows 7 SP1 or later, Windows 8 or later, Windows 2008 

Server SP2, Windows 2008 Server R2 SP1, Windows 2012 Server or later 

8 GB RAM 

500 MB Disk Space for installation 

Sufficient disk space for temporary workspace if dealing with large reports 

Pentium 4 or higher CPU 

Internet Explorer 7 

.NET Framework 4.5 (Full Installation) 

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Running the Setup Program

If you downloaded the installer, run (or double-click) on the install program.

If you have an install CD, you may run Setup via the Installation browser or the Install menu. Or, you may do the following:

1. Insert the Modeler CD into your CD-ROM drive.

2. Select Start > Run to open the Run dialog. The Run dialog is displayed.

The Run dialog.

3. Assuming the letter of your CD-ROM drive is D:

Type D:\DatawatchModelerX86aInstaller, then press Enter if you wish to install Modeler 32-bit edition.

Type D:\Modeler64\DatawatchModelerX64aInstaller, then press Enter if you wish to install Modeler 64-bit edition.

4. A series of prompts will lead you through the installation process.

A Note on Installing Prerequisites

The installer will check if your machine has all the prerequisites to install Modeler. If some prerequisites are not available, the installer will attempt to install these. You will need to confirm the installation.

5. After a successful installation, you will need to activate your copy of Modeler.

The first time you run Modeler, a dialog box will display asking you if you wish to activate Modeler:

Click Yes. The next sections describe the activation steps.

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Activating Modeler

After installing Modeler, you will need to activate it. Without activation Modeler will give an error message that the application needs to be unlocked before use.

WHAT ACTIVATION MEANS Once you have activated Modeler, you can only use it on the machine on which you have activated it. You will need to de-activate Modeler if you wish to use it on another machine.

Which Activation Process Is Best For You There are three ways you can activate your copy of Modeler:

Use the built-in activation application that is installed together with Modeler

Register over the website

Phone or E-mail Datawatch Support

Your Scenario Activation Method

You have installed on a computer that has direct connection to the Internet.

Built-in Activation.

This is the recommended activation method. It is also the easiest and fastest method.

You have installed on a computer that has no direct connection to the Internet.

Register over the website. Or, activate by contacting Datawatch Support.

You have installed on a computer that has direct connection to the Internet, but some settings prevent you from connecting to the Modeler Activation Server.

Activate using a browser.

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Important Keys and Codes Before you begin activation, take note of the following keys that you need to be familiar with, and which you need to send Datawatch Support if you have any installation or activation issues.

ACTIVATION CODE Also referred to as: License Code, License Key, or License Number

This is an 18-digit code that you need to enter to activate Modeler.

Example: 287000-123456-123456

Where to find it:

This key can be located on the packaging of your Modeler Install CD.

If you bought an electronic copy of Modeler this key should have been e-mailed to you.

INSTALLATION ID This is a 32-digit identifier that is generated prior to activating Modeler.

You will only need this ID when you:

Select to activate or de-activate Modeler over the web.

Select to activate or de-activate via phone or e-mail to Datawatch Support.

Enter your Activation Code here.

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Example: 1234-5678-1234-5678-1234-5678-1234-5678

Where to find it:

You will find this number in the Import Activation Certificate or Export De-Activation Certificate dialog boxes of the Modeler Activation application.

Configuring Proxy Server Settings If you are using a proxy server to connect to the Internet, you will first need to set up the Activation Application to use the correct proxy server. Otherwise, skip this step.

Steps

1. If the Modeler Activation dialog is not yet up, go to Programs > Datawatch Corporation > Modeler > Activation.

Your Installation ID is displayed here. To copy this number, use the Copy tool at the left of the number.

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The Modeler Activation screen displays:

2. Click the ? at the top-right corner of the Modeler Activation dialog:

The Control Activation Status dialog displays:

3. Click Use a proxy server to activate and deactivate, then enter the required Proxy Settings.

4. Close the dialog box and proceed to the next steps.

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Activating Modeler using Direct Activation Steps

1. If the Modeler Activation dialog is not yet up, go to Programs > Datawatch Desktop> Modeler > Modeler Activation.

The Modeler Activation screen displays:

2. Select Activate Datawatch Modeler, and then Continue. The Activate Modeler dialog box displays.

3. Enter your 18-digit Activation Code (also referred to as License Code, License Key, or License Number):

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4. Select Activate.

You will be asked to register:

Click Yes if you wish to Register, or No if you do not want to register at this time.

Registration is not required to activate Modeler but we highly recommend that you do so, as this will allow you to receive Technical Support and updates to Modeler.

5. If you click Yes, the Registration dialog box displays.

6. Click the Register Now button.

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The Registration dialog box displays:

7. Enter your registration information and select Continue.

A final dialog box will display to tell you that the activation is successful:

You may now run and use Modeler.

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Activating Modeler over the Web In cases where direct activation is not possible, you may need to activate using a web browser. Using this method, you will need to copy/paste information to and from the Activation dialog boxes and Trusted Activation Center on the web.

Steps

1. If the Modeler Activation dialog is not yet up, go to Programs > Datawatch Desktop > Modeler > Modeler Activation.

2. The Modeler Activation screen displays:

3. Select Activate Modeler, then Continue. The Activate Modeler dialog box displays.

4. Select the Activate Using a web browser link. The Import Activation Certificate dialog box displays, displaying an Installation ID:

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5. Copy the Installation ID by clicking the copy button beside the Installation ID using the copy button:

(This number is required in the succeeding step.)

6. Click the link Use the browser to get an Activation Certificate.

You are brought to the Trusted Activation center:

7. Enter the Installation ID into the Installation ID box.

Paste the numbers that you copied in Step 4.

8. Enter the 18-digit Activation Code into the License Number box

The 18-digit Activation Code is also referred to as License Code, License Key, or License Number.

This usually has the format: 287000-XXXXX-XXXXXX. You must include the dashes.

9. Click the I have read and agreed to the terms and conditions checkbox, then click Generate Unlock Code/Certificate.

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An unlocking certificate (a sequence of numbers) is displayed:

Unlock Code (Also referred to as Unlock Certificate)

This is a 188-digit code that you need to cut and paste into your Import Activation Certificate or Import De-Activation Certificate dialog box, if you select to activate or de-activate over the web.

Example:

123456789645906624025062720511001467612016374044482 486134121057977747240311118942552765641943097386808 353003535014784266622397059757995929284128797610979 5956609032836564005853365798298592

Where to find it:

This code is generated when you click Generate Unlock Code/Certificate while activating or de-activating over the web. You will need to cut-paste this certificate from your web browser into the Activation/De-Activation dialog box.

10. Copy the Unlocking Certificate from the browser.

Ensure that you copy the entire certificate. You will need to scroll down to do so.

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11. Paste the Unlocking Certificate to the Import Activation Certificate dialog:

12. Click Activate.

A final dialog box will display to tell you that the activation is successful:

Paste your activation certificate here.

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13. If you wish to register Modeler go back to the Trusted Activation site and click User Registration :

Activating Modeler via e-Mail or Phone Support To activate Modeler via e-mail or phone, note your Activation Code and Installation ID, then contact support via the following:

Americas Phone: +1 978 441 2200 Europe, Middle East Phone: +44 (0) 2081 232995 Asia Pacific Phone: +612 800 374 88 Email [email protected]

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De-Activating Modeler

If you wish to use Modeler on a different machine, you will need to de-activate first on the current machine, and then re-activate on the new machine.

There are three ways you can de-activate your copy of Modeler:

Use the built-in de-activation application that is installed together with Modeler

De-activate over the website

Phone or E-mail to Datawatch Support

De-Activating Modeler via Direct Activation Steps

1. If the Modeler Activation dialog is not yet up, go to Programs > Datawatch Desktop > Modeler > Modeler Activation.

The De-Activate Modeler screen displays:

2. Select the Continue button.

A dialog box will inform you that the License has been successfully removed:

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De-Activating Modeler Over the Web Steps

1. If the Modeler Activation dialog is not yet up, go to Programs > Datawatch Desktop > Modeler > Activation.

The De-Activate Modeler screen displays:

2. Click Manual de-activation.

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The Export De-Activation Certificate dialog box displays:

3. Click Export. You are asked to confirm the de-activation:

4. Click Yes. A dialog box will inform you that the License has been successfully removed.

5. Click OK.

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The De-Activation Certificate code is also displayed on the Export De-Activation Certificate dialog box:

De-activation Code (Also referred to as Deactivation Certificate)

This is a 188-digit code that you need to cut and paste into your Import Activation Certificate or Import De-Activation Certificate dialog box, if you select to activate or de-activate over the web.

Example:

123456789645906624025062720511001467612016374044482 486134121057977747240311118942552765641943097386808 353003535014784266622397059757995929284128797610979 5956609032836564005853365798298592

Where to find it:

This code is generated when you click Generate Unlock Code/Certificate while activating or de-activating over the web. You will need to cut-paste this certificate from your web browser into the Activation/De-Activation dialog box.

6. Copy the De-Activation Certificate. Using the copy button beside the De-Activation Certificate:

7. Click Use the browser to return the De-Activation Certificate.

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You are brought to Software Activation Center:

8. Paste the De-activation certificate from the De-Activation Certificate dialog (in Step 6) to the Activation Center. Check the Terms and Conditions box, and then click De-Activate License.

The Software Activation Center will inform you that the de-activation is successful:

Paste your de-activation certificate here.

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De-activating Modeler via e-Mail or Phone Support To de-activate Modeler via e-mail or phone, note your Activation Code, Installation ID, and Computer ID then contact support via the following: Americas Phone: +1 978 441 2200 Europe, Middle East Phone: +44 (0) 2081 232995 Asia Pacific Phone: +612 800 374 88 Email [email protected]

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Post-Installation Notes

Learning Modeler The Modeler documentation consists of a printed Learning Guide and the Modeler help file.

MODELER LEARNING GUIDE The Modeler Learning Guide contains a short introduction to Modeler along with a series of lessons designed to quickly acquaint you with the program. The lessons are divided into several sections: The Report Window, The Table Window, The Summary Window, and Advanced Topics.

Each of the first three sections describes a major area of Modeler. First-time users will be well-rewarded for the time they spend working through these sections. The Advanced Topics section should be tackled after you become familiar with the basic concepts of Modeler, as this section will leverage what you learned in the previous sections. Each lesson should take from 20 to 30 minutes to complete.

MODELER HELP FILE The Modeler Help file provides detailed information and step-by-step instructions for performing numerous tasks in Modeler. It also includes information on automating Modeler operations, preparing files for input to Modeler, and technical specifications. To access the file

while within Modeler, select File, click on the drop-down button of the Help menu, and then select Help Topics from the options that display.

Note

For information on features not covered in the Modeler Learning Guide, consult the Modeler Help file.

Modeler Training Datawatch provides Modeler training courses to help anyone in your organization rapidly improve his or her Modeler proficiency skills. Available in locations around the country, these training classes are designed for all levels of expertise. Whether you are just getting started and need the basics, or you would like to hone your skills and learn new ways to use Modeler, Datawatch is ready to help you reach new levels of Modeler proficiency. Our objective is to help Modeler users succeed as quickly as possible.

Taught by Datawatch’s seasoned staff of Modeler experts, the training courses guide you through all aspects of Modeler’s features and capabilities, including tips and techniques on effective, time-saving shortcuts. There is also a lab session at the end of class where you can bring in your own files and receive individual instruction and suggestions for using Modeler to meet your specific requirements.

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Modeler onsite training and personal web-based training courses are also available.

For additional information on Modeler training, go to the Datawatch website at www.datawatch.com, point to the Services link at the top of the page, and then select Product Training from the drop-down menu that displays.

In North America, you may contact the Training Department directly:

Phone: +1-800-445-3311

E-mail: [email protected]

Modeler Model Building Service Datawatch provides a model building service for its Modeler customers.

Free up your time and let the Modeler experts create your models for you. Datawatch’s highly trained team of Modeler experts will work with you one on one to create a model that meets your specifications and satisfaction.

To learn more about the Modeler Model Building Service, including pricing, you can go to the Datawatch website at www.datawatch.com. Point to Services, then select Modeler Model Building.

In North America, you may contact the Model Building Services directly:

Phone: +1-978-441-2200

E-mail: [email protected]

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©2013 Datawatch Corporation. All other trademarks or registered trademarks are properties of their respective owners.