Instalacion y Configuracion Consola U-PAth

User Manual U-Path Enterprise Communication Assistant Table of Contents Huawei Technologies Proprietary i Table of Contents Chapter 2 Installing & Configuring U-Path Terminal ................................................................. 2-1 2.1 Introdu ction to the Chap ter ................................................................................................ 2-1 2.2 Installing U-Path Hardwa re................................................................................................ 2-1 2.2.1 Installin g IP U-Path Hardwa re................................................................................. 2-1 2.2.2 Installing ISDN U-Pa th Hardware............................................................................ 2-2 2.3 Installing U-Path Software ................................................................................................. 2-5 2.3.1 In stalling IP U-Path So ftware .................................................................................. 2-5 2.3.2 Install ing ISDN U-Pat h Software........................................................................... 2-11 2.3.3 Installing CTX Drive r ............................................................................................. 2-16 2.4 Configuring IP U-Path Terminal....................................................................................... 2-20 2.4.1 Introduction to IP U-Path Con figuration ................................................................ 2-20 2.4.2 Confi guring Win dows Netwo rk Parameters .......................................................... 2-20 2.4.3 Configuring Parameters on the IP Con sole Tab ................................................... 2-23 2.4.4 Confi guring Au tomated O perator Para meters ...................................................... 2-25 2.4.5 Configuring IVR Rules........................................................................................... 2-27 2.4.6 Configuring Para meters on the Miscellaneous Tab .............................................. 2-37 2.4.7 Configuring Parameters on the Call Control Tab .................................................. 2-39 2.4.8 Config uring Parame ters on the Ticke t Tab ........................................................... 2-41 2.5 Configuring ISDN U-Path Termina l.................................................................................. 2-44 2.5.1 Introduction to ISDN U-Path C onfiguration........................................................... 2-44 2.5.2 Configuring Parameters on the ISDN U-Path Tab ................................................ 2-44

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Instalacion y Configuracion Consola U-PAth