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8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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Inside Mobile Learning User Stories andcorresponding App Policies, Governance
Wednesday, October 28th, 2015
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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Session Presenters:
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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Session Overview
• Mobile User Stories
• onsider the St!dy and a""ly
• #o so$e e%ercises• #isc!ss &arrier
• &rainstor$ sol!tions
• '""ly to yo!r environ$ent
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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ase St!dy
• onte%t:
( Zayed University: Dubai &Abu Dhabi
( 9,000 Emirati Students
( Preparatory &Undergraduate Programs
( English edium University!E"#
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UAE iPad "nitiative
• inisterial Degree: ay $0%$ ( "nrease student motivation and
engagement
( "ntrodution o' progressive lassroompedagogies
( igration to eboo(s and digital ontent
( "ndividuali)ed learning onsistent *ith+PostP- Era. trends
( odel $%st -entury learning
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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obile /eahing and
earning• /op do*n approah to implementation
• "nstitutional 1P": 902 o' ourses integratingthe use o' mobile tehnologies
• -enter 'or Eduational "nnovation: ( Provide training on the use o' mobile tehnologies
'or lassroom teahing and ontent delivery
( "ntrodue 'aulty to innovative teahing
approahes ( Engage 'aulty in ation researh pro3ets
measuring the impat o' the use o' mobiletehnologies on pedagogy and student learning
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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/he Study
• 4anuary5ebruary $0%6
• 5aulty 7nline Survey
• $% 8uestions ! openendeduestions#
• $;< respondents out o' =$0
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Pereptions to*ards obile Devies
• What comes to your mind when you think of MobileTechnology? ( Problems, seurity>
( Students he(ing their 5aeboo( in lass>
( Dread'ul *or(shops *here the leaders are not in touh *ith *hat *e
atually do in lassrooms> ( ?ig distration 'or students@ slo*s do*n learning>
( "nter'erene>
( aste o' money>
( 5lashy, but in my Beld, o' limited use>
( A ath *ord that a lot o' people use beause they are told to> /hey
atually do not need the tehnology to help them and it does not aid intheir teahing, they 3ust ma(e digital teCtboo(s>
( "nterativity and diulty to ontrol the lass and spending timeeCplaining to the students the *ay the mobile app is *or(ing instead o'the heart o' the studied topi>
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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a3or ?arriers
•Negative perceptions: (?eing pushed to use something !mobile learning# that is not very
eetive, and in 'at signiBantly distrats students>
( /he tehnology is best suited 'or *asting time, as anyone *ho hasused 5aeboo( (no*s> /he tehnology is disruptive to learning in the
lassroom and too muh eort is reuired to suee)e out the beneBt> ("n my vie* !and in the onteCt o' the ourses " teah# mobile
tehnology is largely ounterprodutive, at least at ZU !and " hear 'romolleagues ba( in the US that there too there has been a ba(lash#>
(issuse o' smart phone by students 'or personal use rather thanourse use>
( /oo many apps none o' *hih seem to ma(e a big dierene inteahing and learning>
(" need more onvining that using iPads and smartphones haveFtrans'ormative potential>F here is the evideneG
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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a3or ?arriers
• Curriculum/Course: ( -urriulum: the ourse itsel' is not designed to eCplore more
opportunity in using mobile tehnology>
( a( o' relevant appliations 'or the sub3et or the unit *e
are teahing> ( a( o' teahing materials designed 'or mobile tehnology>
( /ablet tehnology is simply not suitable 'or teahing ertainsub3ets, suh as mathematis> 5or these sub3ets it is stillmuh more eient to use *hiteboards>
( Hot suitable 'or the learning outomes that " *ant to attain,*hat the students need to improve speiBally in my ourses>
( Ho lear ob3etives o' *hat learning outomes *e shouldantiipate>
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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a3or ?arriers
• ack of !kills and/or Con"dence: ( " need more onBdene> " may avoid using something in
ase it goes *rong and " donIt (no* *hat to do>
( Ho (no*ledge o' speiB mobile apps that an be applied
in the lassroom related to our sub3ets> Jo* an mobiletehnology help my teahingG H7/ generi>
( Heed more speiali)ed training on a 'e* appsKdevies>
( Students donIt have study s(ills reuired to be suess'ulas independent learners>
( Understanding ho* it relates to pedagogy> ( ysel': " need more training and a*areness o' *hat an be
done in our speiB ourses>
( /he trainers la( suient eCpertise in mobile learning>
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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a3or ?arriers
• ack of !upport: ( a( o' lear demonstrations to all 'aulty on ho* mobile learning
enhanes student learning !too muh tal(#>
( Hot enough training>
( Hot having time to eetively reate mobile learning ativities thatenhane the urriulum>
( " need more time in my shedule to develop lessons>
( "Im not sure *hih APPs are help'ul>
( Apps K so't*are reuire money 'or FpremiumF 'eatures a'ter sometime>
( a( o' models o' ho* to integrate mobile teh in our ourses> eneed to be able to visit Kobserve lassrooms *ith eetive mobtehuse, and have more demonstrations *ith atual students>!videosperhapsG#
( ore people to needed to train 'aulty>
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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a3or ?arriers
• Technical #ssues: ( "ssues *ith studentsL mahines> aste o' time
resolving tehnial issues>
( /he "nternet onnetion is not reliable> ( -ertain so't*are plat'orms are inaessible at lablasses !e>g> youtube is blo(ed#>
( a( o' a goodsi)ed (eyboard to aomplish*riting *hih is o' primary importane>
( ea( servie des(>
( ?la(board D7ES H7/ 7M1 on mobile devies>
( Heed more Apple /N support>
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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-enter 'or Eduational
"nnovation• hat support an *e provide toinrease 'aulty buyinG
• Jo* an *e enhane 'aulty use o'mobile tehnologies in thelassroomG
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-enter 'or Eduational
"nnovation• Engagement is (ey ( Pedagogially driven
( "nentives
( "ndiret
• Support ( %:% Support
( or(shops
( -ertiBates
/op Do*n
5aulty
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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-enter 'or Eduational"nnovationEngagement
/eahing Pratie
So/ !Mesearh# odeling
Sharing
$aculty Centered
Certi"cates
• "nnovative /eahing Pratie• Oood /eahing, Oreat Pratie• obile Enhaned earning eadersh• Sholarship o' /eahing and earnin
%esearch $unding and !upport
• obile earning Mesearh
5und !6,66USD# eah• Mesearh Support• So/ -on'erene• Sho*ase Events
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8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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M')'*+)* MO&+- 'PPS +) .+*.-/ -#:&-S P/'+-S
• )ative Mobile ettin easier • ariety o3 4creators e$erin
• #istrib!te !nder University6s brand
• onsiderations: sec!rity, "rivacy, 7', +P,
&randin, 'ds, Store $echanics etc9Pa"er d!e o!t in #ece$ber 2015;
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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POLL for : Think Pair Share
• Oo to http:KKonlinepoll>ula>edu & Searh 'or+Eduause.
• https:KKonlinepoll>ula>eduKpollsK$<$KresponsesKpartiipate
• 7r use a 8M Meader
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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.+)< P'+/ S.'/-
%>hat barriers eCist *ithin your
university in the implementation o'mobile tehnologyG
$>ho are the right people to Bndsolutions to these barriersG
;>Jo* should these people interat *ith
ampus ollaboratorsG
$ minutes
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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.+)< P'+/ S.'/-
%>hat barriers eCist *ithin your
university in the implementation o'mobile tehnologyG
$>ho are the right people to Bndsolutions to these barriersG
;>Jo* should these people interat *ith
ampus ollaboratorsG
minutes
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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.+)< P'+/ S.'/-
%>hat barriers eCist *ithin your
university in the implementation o'mobile tehnologyG
$>ho are the right people to Bndsolutions to these barriersG
;>Jo* should these people interat *ith
university ollaboratorsG
$ minutes
8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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8/20/2019 Inside Mobile Learning: User Stories, App Policies, and Governance (288955578)
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rends and )eeds
Trend:
• ore than 60 perent o' internet aess is donethrough mobile devies
• ore than <0 perent o' prospetive ollegestudents *ill be Brst introdued to a universitythrough their mobile devie
• earningdisabled students are 'ar more li(ely todrop out o' 'ouryear olleges> 4ust ; perentomplete the program *ithin Q years o' Bnishinghigh shool
Need:
• -reate broad strategies to aommodate theonsumption patterns o' the ommunities thatthey serve>
• Oovern the usage o' institutional mobile app storeaounts to allo* them to have more ohesivepresene in these environments
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7!estions, hallenes and O""ort!nities
• hat ualiBes as an institutional appG
• hat brand reuirements are thereG
• hat ompliane reuirements suh as ADAshould the app meetG
• Are there proesses in plae to assure an app istested 'or uality assurane, as *ell as seurityand legal reuirements proteting studentprivayG
• Jo* is intelletual property determined *henapps are developed by students or 'aultyG
• Are there Bnanial onsiderationsG
"t is these and other hallenges and opportunitiesthat eduational institutions must address as the
use o' mobile devies and apps aross ampusontinues its eC onential ro*th>
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ase 3or *overnance
• obility andsape: "denti'y and understand the needs
o' all onstituents that the institution is trying to meet• /eam: Establish a team *ith representation 'rom, but
not limited to:
• "n'ormation /ehnology, a(etingK-ommuniationK"nstitutionalMesearhKJospital, all -olleges, egal, /ehnology-ommeriali)ation, AademiK5aulty, Students et>
• Moad ap: -reate a short term and a long termroadmap to 'ully reali)e the mobility vision in alignment*ith strategi priorities
• eadership buyin: Provide visibility to Senioreadership to earn sponsorship and engagement
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Potential o!tco$es• -oreation: -oneptuali)e obile apabilities through
ollaboration *ith onstituents to enhane eCperieneaross various aspets o' ampus li'e
• anagement: -reate and ommuniate administrationand seurity proBle, on a ontinual basis
• Oovern ritial aspets o' obile Strategy suh as, butnot limited to Development, /esting, aintenane,
Deommissioning proedures et>
• Salability: Megularly assess net*or( and systemresoures to ensure optimal per'ormane and reliability
• ?est Praties: ?uild prioriti)ed mobile apabilities byleveraging industry standard "/ best praties
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/eco$$ended "rocess $odel 3or overnance
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Mobile Initiatives at U!LA
• Mobile Steerin o$$ittee 92010;
• Mobile Web =ra$ewor> ( !sed across Us
• 'reed !"on Princi"les: ?"lat3or$, /es"onsive,
*#*, )')
• Mobility and the Modern Web on3erence
• ode 3or the Mission '"" o$"etition
• ?"lat3or$ Mobile Pollin ool
• Mobile #ata ollection Plat3or$
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"ickstarting Mobile !#lt#re
• ry *a$i3ication $ethods
• #iital credentials• =ind the e$s, and have the$ teach
their strateies 93ac!lty listen better to
other 3ac!lty;• reate a Mobile '"" store o3 yo!r
$obile 3riendly websites 9'S';
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7!estions@
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.el" Us +$"rove and *row
han> yo! 3or "artici"atin
in today6s sessionA
We6re very interested in yo!r 3eedbac>A Please ta>e
a $in!te to 3ill o!t the session eval!ation 3o!nd within
the con3erence $obile a"", or the online aendaA