Inside ekhuft spring 2014 online

iESocial media - what’s not to like?

inside EKHUFT

Spring 2014 issue

East Kent Hospitals staff magazine

We’re unwrapping the issues around social media, healthcare and healthcare staff

Caring for the carersHealth help for staff

Putting patients first

2

connect

Your new staff magazine!Welcome to the first edition of Inside EKHUFT - your new quarterly staff magazine.

Inside EKHUFT is available both in print and digitally, but what makes it different is you can find additional information, any sources quoted and comment yourself on the issues covered on the Inside EKHUFT Yammer site.

Which brings us nicely to the subject of social media - half of the UK’s adult population now uses social networking sites regularly and sites like Twitter and Yammer can be a great way to both network, share and stay-up-to-date professionally. But as NHS workers, we need to be super-careful how we use these sites. Our feature pages in this edition look at this issue and we are grateful to Julie Pearce, Chief Nurse and Director of Quality & Operations; Taraneh Azizi, Operating Department Practitioner; and Daniel Marsden, Practice development nurse for people with learning disabilities for sharing their views, research and experiences.

We hope you enjoy your new magazine!

Gemma Shillito, Communications Manager

n Inside EKHUFT is produced by the Communications Team. Tel: ext 73843 E-mail: [email protected] or connect via Yammer: www.yammer.com/ekhuft

iEThere are many ways you can catch up on the latest EKHUFT news and join the conversation. Which way works best for you?

Read all about itWe produce Inside EKHUFT quarterly in print and online at issuu.com/eastkenthospitals

Online and on the goCheck out www.trustnewsonline.org for all Trust News story updates plus the latest training dates, notices, etc - available from any PC, tablet or smartphone with internet access.

We’ve added a comment feature to www.trustnewsonline.org so you can comment on and ask questions about the stories - so if you have a query, just ask!

We also have a dedicated Staff Zone (staff intranet) for all things work related, the EKHUFT version of eBay and a gateway to clinical systems. You can find it at www.ekhuft.nhs.uk/staff

Social mediaYou can follow us on Twitter @EKHUFT, like us on Facebook at East Kent Hospitals, +1 on Google+ at http://google.com/+EKHUFTNHSUK or connect on our internal social network at www.yammer.com/ekhuft.

Face-to-faceChief Executive Stuart Bain holds a staff forum on alternating sites every other month - see Staff Zone for dates, times and venues.

Our directors hold regular ‘open door’ sessions where staff can pop in, ask questions and run ideas past them - these are advertised in Trust News each week or you can search on www.trustnewsonline.org

Every month each team should have a team brief - a team discussion based on a monthly update provided to managers by the Executive Directors. You can find out more on the team brief page on Staff Zone.

Every week we distribute Trust News - a weekly round up of the latest news and what’s coming up - this is e-mailed to all EKHUFT staff who are on NHSmail and is also pinned up on noticeboards around the hospitals. An online version is also available.

n Our communication tools are managed by our Communications Team - you can contact them on ext 73843 or e-mail: [email protected]

HR Director Peter Murphy is also on Twitter - you can follow him @EKHUFTstaff

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inside outnews and views

The Care Quality Commission (CQC) is changing the way it inspects and regulates acute hospitals – it is starting a programme of routinely inspecting hospitals at all levels of performance from the lowest performing Trusts to the highest performing Trusts. The Commission will inspect East Kent Hospitals during the first week in March 2014.

Before arriving on site, the CQC will analyse and review data and information it holds about EKHUFT to help it decide who needs to be on the inspection team, which areas it needs to focus on and the concerns it needs to look at.

In March, a large team will visit our hospitals for two to three days

an inspector calls...what to expect from the CQC inspection

and use different methods to gather evidence on whether we are providing services that are safe, effective, caring, responsive to people’s needs and well-led.

The CQC team will: • speak with people who use

services, as well as their carers and advocates

• hold focus groups with staff and people who use services

• observe care• interview key members of the

senior management team and staff of all levels

• visit certain services out of hours and unannounced.

The services that the inspection teams always look at are:

•accidentandemergency•medicalcare(includingfrailelderly)•surgery(includingoperating theatres)•intensive/criticalcare•maternityandfamilyplanning•paediatricsandchildhealth•endoflifecare•outpatients.

The CQC also runs ‘Listening events’ where anyone who has received care from the Trust can come along and talk about their experiences.

n Information taken from the CQC website: www.cqc.org.uk/public/about-us/our-inspections/our-new-acute-hospital-inspection-model

21,000 people have

commented on England’s hospitals

on social media in the last 30 days

You can see what they are saying at www.insights.

england.nhs.uk

Sites patients use to comment on are www.patientopinion.org.

uk and www.nhs.uk

A new look for EKHUFT!

Communication examples 11

“I felt listened

to.”

Wecare

People feel safe, reassured

and involved

“They discussed the outcome with me, and talked

to me as an equal.”

Wecare

“Nothing is too much trouble for

the nurses.”

“The cleaner was polite

and friendly.”

“The surgeon chatted to me

to make me feel comfortable.”

People feel cared for as individuals

Wecare

People feel cared for, safe and confident we are making a

difference.

“Pain relief was excellent.”

Wecare

“Now I am fit as a flea.”

People feel confident we are making a

difference

CombinedCaring Safe Making a difference Black & white

Wecare

“The cleaner was polite

and friendly.”

“Nothing is too much trouble for

the nurses.”

People feel cared for as individuals

“The surgeon chatted to me

to make me feel comfortable.”

Posters

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus interdum, sem vel tincidunt rutrum, dolor elit lobortis orci, eget faucibus sapien justo eu erat. Aenean viverra sit amet risus vitae.





EKHUFT will turn pink, organge and green this year as we give our new values - caring, safe and making a difference - a great look!

To make using the new look easy, we will put guidelines and templates for Powerpoints, etc on Staff Zone soon.

Our Communications Team can help if you have any questions about how and when to use the new designs. Tel: ext 73843 or e-mail: [email protected].

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“My social media story”

Julie PearceChief Nurse and Director of Quality & Operations@julie_pearce1

Love it or hate it, social media is here to stay with 48% of adults in the UK using social networking sites such as Facebook and Twitter1.

As NHS employees can we use it? Should we use it? How could we use it? Three staff share their views and experiences...1Office for National Statistics

EKHUFT launches social media guidelines for staffThe Trust recognises the benefits social media can offer staff in terms of professional development and accessing new ideas and information but is also keen to offer guidance on avoiding the potenital pitfalls of using social media as a member of NHS staff.

You can find the new social media guidelines for staff on Sharepoint.

What is social media?Social media describes any internet-based service which enables people to publish their own comments, text, photos, videos, etc to share with other people. Well-known examples are Facebook, Twitter, LinkedIn and YouTube.

My journey into social media started when I took part in a public sector leadership programme and saw how the Police were using social media. On the programme we talked about how organisations can use social media to engage with the public better and how it can help leaders connect better

with staff and help staff and leaders understand each others’ worlds.

I thought I would give it a go, so I started small and set up my own professional Twitter account, which to my surprise was relatively easy to do! I began posting updates on what I had been doing and connecting with other individuals and organisations I wanted to follow and found it extremely interesting to ‘listen’

to what people were saying and Retweeted what they had to say.

I was initially cautious as you hear horror stories and I was worried that by publicly posting I could encourage the public airing of negative issues. But what I have found is that actually people have behaved very professionally and courteously on Twitter and my concerns have not materialised. I think that if you stick to your principles and behave professionally no one can use what you have posted in a negative way.

I was surprised by how quickly my Twitter following built up. It has allowed me to connect with people who I would never had any opportunity to know, get a sense of what’s new and important to them and what other people are using as evidence for their decisions. It is a fantastic way of sharing ideas.

I am pleased that some staff are following me and I like being able to see what they are doing and thinking in their area of work and being able to thank them directly. I would like more of this networking with staff so I can understand more of what they are excited about.

I do a lot of work on the patient feedback website Patient Opinion, and I use Twitter to push forward the positive messages to a wider group of people - I do the same with what @EKHUFT is saying.

For me, the potential downside is how much time it can take up - I have to be strict with myself and schedule in specific times to Tweet so it doesn’t take over my home life! But to be honest, I don’t see it as work, it’s a very social thing. n

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“My social media story”

It has become apparent, through anincreasing number of public and highprofile cases in the media, that not allhealthcare professionals realise howquickly information can be spread and the risks associated with their actions online or through a social network. Healthcare workers must always consider whether theirstatus, comments and photographs are in line with their duty of confidentiality and their professional code of conduct (Griffith 2012).

The issues affect all healthcare staff and trainees, including student practitioners who cannot rely on their student status or inexperience to excuse them from inappropriate social networking. A major problem with sites like Facebook is thatthere can be a false sense of security, and individuals can assume that their privacy settings are such that others cannot see certain things on their profile or ‘wall’. However, even ensuring maximumprotection does not eliminate the possibility of Facebook ‘friends’ feeling compelled to report incidents that they may find inappropriate or offensive (Smith 2012).

Healthcare professionals should bereminded that Facebook is still in thepublic domain, and as such there is always the risk of public awareness. Therefore nothing in relation to their work, patients or professional experiences should be shared in this way. The implications are not justfor the confidential work that they do, but also for the patients they care for. There are serious concerns for patient confidentiality and patient safety if staff disclose information, regardless of whether or not it was deliberate. Most questionable postings and disclosures among nursing staff are typically done unintentionally (Ross 2012).

Another problem that healthcareprofessionals need to consider is theinnocent provision of their place of work on their Facebook profiles. As a sole factor, is not necessarily a problem. However, along with a status or comments they might write regarding something in the workplace, or something they write on a colleague’s profile, it can link specific cases to specific people at specific dates and times. Healthcare workers need to be aware of these risks before it is too late andconfidentiality has already been breached, and the information is in the public domain.

Health professionals can also be tempted to share experiences that may be emotional or upsetting to them, but this risks giving identifiable information. Discussion of specific cases should be avoided, regardless of whether or not names were

mentioned. It may always be possible to relate the information back to a patient and/or the professional, and this is how a seemingly ‘innocent’ posting can actually violate privacy issues.

ConsequencesNurses have been dismissed from duty because of Facebook related incidents. There are serious implications for staff who breach their duty of care through data confidentiality and healthcare professionals should familiarise themselves with their employment contracts and ensure that they do not engage in conduct that breachesthe contractual relationship between the employee and the trust or organisation that they work for.

Furthermore, registration from regulatory bodies can be suspended or terminated based on the outcome of these disciplinary processes.

Greater awareness can be achieved through better in-house education and learning for healthcare professionals. With so manypeople now using social network sites, there may even be the need for inclusion of the issues surrounding these sites within hospital e-learning and data confidentiality training, which is mandatory for all staffmembers within the healthcare setting.

n Excerpts from Taraneh Azizi’s article published in the AfPP journal (Journal of Perioperative Practice), October 2013

Taraneh AziziOperating Department Practitioner, K&C

Guidance from professional bodiesMost healthcare professional bodies provide guidance on using social media in a way that upholds the profession and your place of work. Here are some examples:

RCN: Legal advice for RCN members using the internetNMC: Applying the code to the use of social networking sitesBMA: Using social media: practical and ethical guidance for doctors and medical students

NHS England and NHS Employers have also produced great advice for using social media during your career - find it on www.nhsemployers.org

How the NHS is using social mediaCompanies are finding that their customers are using social media platforms like Twitter more and more to interact with them - be that a complaint or question about a product or service.

The same is true of the NHS - patients routinely Tweet about their experience in an A&E waiting room or direct message a hospital via Twitter to say they have had great care - or otherwise. NHS organisation across the country now have Twitter or Facebook accounts and are looking for ways to use these to communicate with the patients and public they serve.

For example, Walsall Healthcare NHS Trust successfully used Twitter, Facebook and YouTube for a recruitment drive to find 100 band 5 nurses. Salisbury NHS Foundation Trust is using Twitter and Facebook to market a skin cream it has developed for patients recovering from burns and plastic surgery and Berkshire Healthcare NHS Foundation Trust is using a secure online social networking hub to provide support for people suffering from, or supporting someone with, an eating disorder.

NHS organisations such as NHS Employers and Connecting for Health are encouraging NHS staff to use social media for professional development and NHS senior managers to use it as a way of engaging with staff.

Daniel MarsdenPractice development nurse for people with learning disabilities@dmarsden49

EKHUFT and social mediaOur main corporate social media accounts are:

Twitter: @EKHUFTFacebook: East Kent HospitalsGoogle+: http://google.com/+EKHUFTNHSUKYammer: www.yammer.com/ekhuft

These are managed by the Communications Team at EKHUFT.

Other Twitter accounts used by our services:Recruitment @EKHUFTJobsResearch, Development & Innovation @EKHUFT_ResearchMedical Education Centres @EastKentMedEdLibraries @EKHUFTlibrariesLearning & Development @EKHUFTLandD iE

onlineYou can find all the documents referred to in this feature on Inside EKHUFT’s own social networking site: www.yammer.com/ekhuft

During 2012 I was prompted to reflect on my relationship with data through a informatics course I was doing and as someone who already had a Twitter account, I began to appreciate the opportunity for professional and practice development this could have. I linked in with a number of other nurses who were doing similar things and joined a few chats, which I found invigorating and stimulating, but most of all productive. After a few school boy errors, I began to speak with a little more authority on the subject, gathered three interested colleagues together, and with partners we began to schedule some chats for Nurses.

@WeLDNurses was created in September 2012, and has gradually

gathered a following for our fortnightly Twitter chat for anyone involved in learning disability health care. Twitter chats appealed to this group as Twitter had no respect for organisational boundaries or hierarchies, and as such enabled a truly democratic space for debate and discussion. It was also believed that this would be an ideal forum to consider how the values and recommendations of the recent Modernising Nursing report Strengthening the Commitment was impacting on day to day practice.

Topics for these fortnightly discussions are suggested by participants and scheduled by the team. The chat is then announced on the designated Facebook group page and also on WeNurses.com with referenced pre-chat reading material, that has been produced by those who suggested the topic in collaboration with the team.

After each discussion the transcript is published on WeNurses.com, this is closely followed by a blog that draws on the themes of chat, offering further analysis and interpretation.

The chats are often cross fields of practice encouraging collaboration with professionals involved in other forums, such as mental health, adult and child health trained nurses, psychologists, behavioural analysts, occupational therapists, speech and language therapists, parents/carers and people with learning disabilities. Since inception the chats have gathered over 1300 followers; has held over 24 chats with over 200 people participating, and has contributed to the Chief Nursing Officer’s consultation Compassion in Practice.

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7

Sporty 39-year-old Mark Stanton was out jogging while on holiday when he cricked his neck. On return he had physio, which sorted out his neck but not the tremors he was beginning to experience in his left arm. His physio suggested going to the doctor. Ten months later, he had the diagnosis of Motor Neurone Disease (MND).

Two to three people in every 100,000 (that’s roughly the population of Crawley) are diagnosed with MND - a progressive disease that

that stealsThe thief

attacks the motor neurones, or nerves, in the brain and spinal cord.

“It is a roller coaster, but I try to take every day at a time,” says Mark.

“Mark has a lot of inner strength,” adds his wife Fiona. “The disease is like a thief that steals from you a bit at a time. So you lose something and have a down period, then you pick yourself up again.”

With the May sunshine streaming through the patio doors of his Folkestone home, Mark describes some of the landmarks in his five-year roller coaster journey with MND - stopping playing football, moving and adapting his house, getting a scooter to help with getting around, then a wheelchair. Mark is now preparing to stop work as a print manager at MAF (Mission Aviation Fellowship).

As Mark and Fiona talk MND Specialist Nurse Chrissie Batts is gently encouraging them.

What is MND?MND is a progressive disease that attacks the motor neurones, or nerves, in the brain and spinal cord. It affects each individual in a different way as there is no pattern or predictability to the disease. Although incurable, it can be treated. Interventions may prolong survival but they will not reverse or arrest the disease progression.

Chrissie works with Dr Karlsson, Consultant Neurologist, to manage and co-ordinate the East Kent MND service. She is the first point of access for all patients and their families. Following initial diagnosis she visits them at home and continues to visit at a mutually agreed frequency - sometimes at home, sometimes in the office - whatever is the right fit for the person she is looking after.

For Mark and Fiona, Chrissie brings specialist knowledge of both the disease and the systems and organisations that they need to know about. She makes reassurance, advice or advocacy just a text or a phone call away.

Every month, representatives from all the professions who provide services for MND sufferers in east Kent meet to discuss each patient so that all professionals - from Speech & Language Therapy, Occupational Therapy, Physiotherapy, Dietetics and Adult Communication

Left: Mark and Fiona Stanton

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and Assistive Technology - are aware of the changing needs of each individual. Chrissie has also built links with all professionals at the Pilgrims Hospices through collaboration and attending their multi-disciplinary meetings.

“This multi-disciplinary approach provides expert knowledge so we can manage patients’ conditions and achieve the best quality of life for every one,” says Chrissie.

n Shortly after being interviewed for this article, Mark sadly lost his battle with MND after a courageous five year fight.

Above: Chrissie Batts

8

photo galleryThe Medical Education Directorate hosted its first Medical Education Awards this year to recognise the contribution of our transient population of medical students and training doctors to the Trust during their placements and posts.

The evening was held at the Gulbenkian Theatre in Canterbury and hosted by Rob Smith of BBC South East. Awards were presented for training doctors and students on placements at all three acute hospital sites for teaching, leadership, professionalism and research and development. There were overall awards for Junior Doctor of the Year and Medical Student of the Year.

Stuart Bain was also delighted to be able to present Dr Anup Patel with the overall Junior Doctor of the Year Award. Miss Bohaira Geyouishi, Leadership Tutor, presents a

foundation doctor leadership award to Dr Maria Reza.

Chief Executive Stuart Bain presents Dr Anup Patel with the overall leadership award at middle grade level.

Dr Kevin Kelleher, Associate Dean for Secondary Care, HEKSS, presents a professionalism awards

to Dr Sucharitha Chadalavada.

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Over 90% of EKHUFT staff want

a healthier lifestyle1

1 Staff wellbeing survey July 2013

Stress was highlighted as a concern for many staff on the annual NHS Staff Survey (2012) with issues related to control, role clarity, harassment and bullying, workload demands, resources and support. As a result the Trust has been engaged in implementing significant changes to the management of stress within the organisation including two revisions of the Stress Management policy and raising the profile of stress management thorough talks and the

use of the risk assessment process.

There are now site based health and safety teams providing dedicated access and support to managers and staff on each of the main Trust sites. The Senior Health and Safety Advisor is now the designated lead for Stress Management Trust-wide and is working with Human Resources, Occupational Health and Wellbeing and the Learning and Development team to develop a stress management training module for

all managers and ways to tackle the key causes of work place stress.

Out of 27 Health and Safety audits in the new audit year 81% at the Kent and Canterbury site and 53% at the QEQM include stress risk assessments. – Well done! We look forward to providing better and more robust data as this is collected.

Let’s talk about stress

n If you have any queries about the staff health and wellbeing agenda, or would like to request information or discuss your personal or team needs please contact the occupational health and wellbeing service.

n To find out more about stress risk assessments contact your site health and safety lead.

n For information about Stress Management Training for managers please contact the Learning and Development Team.

action on the staff

survey

health & wellbeing

Take 5Probably most staff are now aware of the Staff Wellbeing Programme ‘Take 5’. This programme takes people through five key areas of their lifestyle including diet, activity, use of stimulants such as coffee and alcohol (smoking, shopping or chocolate!) stress and relaxation and the National Economic Foundation’s well-researched five ways to wellbeing. The evaluations for the Take 5 programme have been very positive, showing between 98-100% improvement in measures such as blood pressure, body mass index (BMI), body fat levels (yes we can measure this!) and waist circumference. Individuals and teams have signed up to the programme and we are currently working with Outpatients, Deal Ward, Sandwich Bay, St. Margarets, ITU, and Cheerful Sparrows. Pain Clinic, renal outpatients and medical Imagery have already signed up for the next round.

Some staff have really done well on the programme and to recognise this and encourage more to have a go, we are offering ‘Take 5 Champion’ Prizes of Spa Day Vouchers. Why not sign up to the programme and you may be in with a chance of winning! Contact Occupational Health or our wellbeing advisor Mark on [email protected]

Chief Executive Stuart Bain presents Alison White, Breast Screening Secretary, with her Take 5 champion award.

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Many of us who have tried dieting over the years know it can often end up with us yo-yoing the weight on and off. For others, losing weight can seem an unreachable goal. Nevil Masters, General Porter, found himself severely overweight and his health dangerously deteriorating.

“It got to the point where I couldn’t sleep lying down because it put too much pressure on my heart,” said Nevil, who was overweight for 25 years. “I had severe pain in my knees and ankles when I walked, I had no energy and I had been diagnosed with diabetes too.

“I couldn’t sleep lying down

because it put too much pressure

on my heart”K&C Porter Nevil Masters’ weight loss has saved his life - and shows everyone else just what can be achieved with the right determination and support...

Nevil four years ago.

“It took 25 years for the penny to drop but I could see how dangerous my health had become. I needed to change my lifestyle otherwise there would be life-threatening consequences for me.”

The key to beginning to lose weight for Nevil was deciding to admit he needed help. He joined a local Slimming World, where he immediately received a lot of support from the team there. The main aim was for Nevil to lose the weight gradually so it wouldn’t come back. Just 2-3 pounds a week was the goal and after four years Nevil has lost an

stress

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50% of EKHUFT staff

say stress management is their biggest health concern1

1 Staff wellbeing survey July 2013

Thank youThank you to everyone who completed our Staff Wellbeing Survey in July.

Over 230 of you responded and gave us valuable information about your health and wellbeing concerns and what you would find most useful in tackling these.

The Occupational Health and Wellbeing team are now looking at how these and other findings from the survey can be used to plan wellbeing activities for EKHUFT staff.

incredible 14 stone.

“I still want to lose another five stone, but I’m going to take at least two years to see that come off,” he says, casually. “Plus I always give myself a night off the diet once every three weeks. It gives me something to look forward to and doesn’t impact the diet as much as you would think.”

Nevil is reaping the benefits of his success: sleeping nomally again, walking around the hospital without getting out of breath, he has better circulation, less pain in his knees, ankles and hips. Also Nevil is now able to have some hidden health issues addressed. “It’s not too dramatic a thing to say this is the best thing I have ever done – it saved my life!”

Nevil 14 stone lighter.

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opm

ent o

f eve

ry

mem

ber o

f NH

S st

aff,

and

recr

uitin

g fo

r val

ues.

The

y do

this

thro

ugh

loca

l ed

ucat

ion

and

trai

ning

boa

rds

(LET

Bs),

whi

ch a

re s

tatu

tory

com

mitt

ees

of H

EE.

NHS

Empl

oyer

sTh

e N

HS

Empl

oyer

s or

gani

satio

n

is th

e au

thor

itativ

e vo

ice

of

wor

kfor

ce le

ader

s, e

xper

ts in

H

R, n

egot

iatin

g fa

irly

to g

et th

e

best

dea

l for

pat

ient

s.

NICE

The

Natio

nal I

nstit

ute

for H

ealth

and

Car

e Ex

celle

nce

(NIC

E) p

rodu

ces g

uida

nce,

qu

ality

stan

dard

s and

oth

er p

rodu

cts t

o su

ppor

t hea

lth, p

ublic

hea

lth a

nd so

cial

care

pra

ctiti

oner

s pro

vide

the

best

pos

sible

qu

ality

car

e an

d th

e be

st v

alue

for m

oney

.

Educ

atio

n pr

ovid

ers

For e

xam

ple,

col

lege

s an

d un

iver

sitie

s.

Your

loca

l NHS

pro

vide

rsM

enta

l hea

lth p

rovi

ders

, pro

vidi

ng

serv

ices

for p

eopl

e w

ith m

enta

l he

alth

pro

blem

sCo

mm

unity

hea

lth p

rovi

ders

, pro

vidi

ng

dist

rict n

urse

s, he

alth

visi

tors

for n

ew

pare

nts

and

end-

of-li

fe c

are

Ambu

lanc

e pr

ovid

ers,

oper

atin

g th

e am

bula

nce

serv

ice

acro

ss E

ngla

nd, a

nd

mak

ing

over

50,

000

emer

genc

y jo

urne

ys

each

wee

k

2,31

2 ho

spita

ls (i

n th

e UK

) 10

,500

GP

prac

tices

(in

the

UK)

10,0

00 d

enta

l pra

ctic

es (i

n th

e UK

)12

,000

regi

ster

ed o

ptom

etris

ts

(in th

e UK

)10

,000

pha

rmac

ies,

prov

idin

g

a ra

nge

of a

dviso

ry s

ervi

ces

and

disp

ensin

g pr

escr

iptio

ns.

FACT

SAp

prox

imat

ely

170,

000

peop

le

(the

cap

acity

of t

he

Glas

tonb

ury

mus

ic

fest

ival

) go

for

an e

yesi

ght t

est

each

wee

k.

In 2

010,

926

.7

mill

ion

pres

crip

tions

w

ere

disp

ense

d an

d £3

.8 b

illio

n w

as

spen

t by

the

NHS

on

med

icin

es u

sed

in

hos

pita

ls.

Appr

oxim

atel

y 17

0,00

0 pe

ople

(t

he c

apac

ity o

f the

Gl

asto

nbur

y m

usic

fe

stiv

al) g

o fo

r an

eye

sigh

t tes

t ea

ch w

eek.

The

NHS

dea

ls

with

ove

r 1

mill

ion

patie

nts

ever

y 36

hou

rs.

Both

men

and

wom

en

live

an a

vera

ge o

f ten

ye

ars

long

er th

an th

ey

did

befo

re th

e cr

eatio

n of

the

NHS

.

The

NHS

is o

ne

of th

e la

rges

t em

ploy

ers

in th

e w

orld

, em

ploy

ing

mor

e th

an 1

.4

mill

ion

peop

leIn

194

8, 1

3-ye

ar-o

ld

Sylv

ia D

iggo

ry w

as a

dmitt

ed

to a

Man

ches

ter h

ospi

tal

with

a li

ver c

ondi

tion,

be

com

ing

the

first

pat

ient

to

be

trea

ted

by th

e N

HS.

The

NHS

re

crui

ts

arou

nd 3

5,00

0 pe

ople

to

heal

thca

re

prof

essi

onal

co

urse

s ea

ch y

ear.

NHS

Engl

and

NH

S En

glan

d is

an

inde

pend

ent b

ody

man

agin

g th

e N

HS

budg

et a

nd

com

mis

sion

ing

serv

ices

.

NHS

Trus

t Dev

elop

men

t Aut

horit

y (N

HS T

DA)

The

NHS

TDA

pro

vide

s go

vern

ance

and

acc

ount

abili

ty

for N

HS tr

usts

in E

ngla

nd, a

nd h

elps

trus

ts p

repa

re fo

r fo

unda

tion

trust

stat

us.

NHS

Lead

ersh

ip

Acad

emy

The

NHS

Lead

ersh

ip A

cade

my

deve

lops

ou

tsta

ndin

g le

ader

ship

in h

ealth

, in

orde

r to

impr

ove

peop

le’s

hea

lth a

nd

thei

r exp

erie

nce

of th

e N

HS.

NHS

Care

ers

Prov

ides

adv

ice

on m

ore

than

350

diff

eren

t car

eers

in

the

NHS

.

Loca

l edu

catio

n an

d tr

aini

ng b

oard

s (L

ETBs

) LE

TBs

wor

k to

geth

er to

dev

elop

, ed

ucat

e an

d tr

ain

the

futu

re

NH

S w

orkf

orce

.

FACT

S

Nur

ses

mak

e up

the

larg

est

part

of t

he N

HS

wor

kfor

ce, a

t jus

t un

der 3

0%.

We love this infographic from NHS Employers - if you still need to get your head around who all the different NHS organisations are, it’s worth turning the page around!

iEfinds

Documents

Inside ekhuft spring 2014 online