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Cambridge APC Introduction
APC Road ShowBillings Montana
July 2009
Cambridge APC
• Multi-disciplinary team
• Continual engagement in– Assessment of preparedness needs and gaps– Generation of solutions for local public health– Promotion of APC program and products
• Utilizing learning laboratory
PHP Region 4b Community Characteristics
• Population of communities range from 7,261 to 101, 355 residents
• Great diversity in local government structures
• Public health departments range from 2 to 63 full time employees
Local Preparedness Planning Realities
• Federal/state mandates for local public health emergency response planning
• Limited capacity and training of local public health departments
Cambridge APC Tools in development• MAVEN Exercise
• Evaluation Training
• Epidemiology Just in Time Training
• Health Data Reports Tool
• Product Recall tool
• Alternate Care Site Signs
• Decontamination Unit Signs
• Decontamination Unit Pocket Communicator
• Pictograms for Infectious disease screening tool
Cambridge Session Focus
• Regional Dispensing Sites –Planning–Communication Tools –Trainings
• Personal Preparedness Training Materials
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Practical Tools for Point-of-Dispensing Site Training
and Client Communication
APC Road ShowBillings Montana
July 2009
Who we are
Dispensing Site Planning
Pictogram Development
Trainings for Dispensing Sites
Personal Preparedness
Future Products
Who we are
Dispensing Site Planning
Pictogram Development
Trainings for Dispensing Sites
Personal Preparedness
Future Products
Getting to know you
• How prepared is your general population?
• Who are your vulnerable populations?
• What methods do you use for dispensing sites?
Cambridge APC
• Multi-disciplinary team
• Continual engagement in– Assessment of preparedness needs and gaps– Generation of solutions for local public health– Promotion of APC program and products
• Utilizing learning laboratory
Massachusetts Public Health Emergency Preparedness Regions
PHP Region 4b Community Characteristics
• Population of communities range from 7,261 to 101, 355 residents
• Great diversity in local government structures
• Public health departments range from 2 to 63 full time employees
Local Preparedness Planning Realities
• Federal/state mandates for local public health emergency response planning
• Limited capacity and training of local public health departments
Cambridge APC Products
• Regional Dispensing Sites –Planning–Communication Tools –Trainings
• Evaluation
• Mutual Aid for Public Health
• Model legislation for regionalization
• Regional Epidemiology
Who are we?
Dispensing Site Planning
Pictogram Development
Trainings for Dispensing Sites
Personal Preparedness
Future Products
Prepare Clients for POD Experience
• Information:
• What will happen • How will it happen• What they will be asked
• Delivery:• Perceive• Understand• Personally Applicable
Identify the groups within the at-risk population with special needs
Determine resources available/needed to serve these groups
Initiate the special populations plan
Special Effort for Special Populations
Population Vulnerability
• Physical disability• Cognitive disability• Language barrier (e.g., English,
literacy)• Conditional impairments
– Mental noise– Environmental barriers– Trust – Knowledge barriers
A Preparedness Paradigm Shift
1. Many will be “vulnerable” in an emergency
2. Specialized services deters those with “special needs”
3. Specialized preparedness is unsustainable for local health
Access Umbrella
Universal Design in Our Lives
Source: http://www.design.ncsuedu/cud/about_ud/udprincipleshtmlformat.html#top
Making Dispensing Sites Universally Accessible
• Physically accessible
• Information to communicate to many
• Information to exchange interpersonally
Universal De-SIGN
Communicate through trusted sources
Identify station purpose with a picture
Simple one-wordstation description
Provide language translation
Mass Communication: Signage
• Outlines Service & Process information
• Identifies station purpose
• Improves efficiency• Decreases anxiety• Expands usability• Increases access to
service
Pocket Communicator
Worker to client Internal
communication tool
Clerical & clinical functions
Does not replace other forms of communication
Language Barriers
• Identifies barriers early
• Provides client with visual reassurance
• Affords easier access to translation
Provide Directions
“Please go to the blue Children area.”
Key Concepts
Cambridge APC Sign Requests
Who are we?
Dispensing Site Planning
Pictogram Development
Trainings for Dispensing Sites
Personal Preparedness
Future Products
Behavioral Health?
Mental Health
Counseling
Behavioral Health
Support
Children – before
Children – after
Who are we?
Dispensing Site Planning
Pictogram Development
Trainings for Dispensing Sites
Personal Preparedness
Future Products
Session 1 The Mechanics
Lesson Framework
Goal & Objectives
• Knowledge– Job Action Sheets– Incident Command/Management Principles– Fundamental Tasks
• Skills– Serving clients with varying language, physical,
and cognitive abilities
• Teamwork
Session 2: Facilitating Clients
Training Outcomes
• Knowledge
• Skills
• Teamwork
Training Resources
• Trainer guide
• Training materials
• Evaluation tools
Lesson Framework
Who are we?
Dispensing Site Planning
Pictogram Development
POD Trainings
Personal Preparedness
Future Products
Accessible Personal Preparedness
Accessible Personal Preparedness
Accessible Personal Preparedness
Accessible Personal Preparedness
Who are we?
Dispensing Site Planning
Pictogram Development
Trainings for Dispensing Sites
Personal Preparedness
Future Products
Cambridge APC Tools in development• MAVEN Exercise
• Evaluation Training
• Epidemiology Just in Time Training
• Health Data Reports Tool
• Product Recall tool
• Alternate Care Site Signs
• Decontamination Unit Signs
• Decontamination Unit Pocket Communicator
• Pictograms for Infectious disease screening tool
Discussion
