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INNOVATION:THE ONLY WAY MOVING SMEs UP THE VALUE CHAIN 1 By Ms. Fadzilah Ahmad Din Small and Medium Industry Development Corporation (SMIDEC ) Malaysia APEC SME Innovation Seminar : Innovation in SME Financing APEC SME Innovation Seminar : Innovation in SME Financing and Marketing and Marketing 25 25 th th – 28 – 28 th th 2009 2009 Seoul, Korea Seoul, Korea

INNOVATION:THE ONLY WAY

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APEC SME Innovation Seminar : Innovation in SME Financing and Marketing 25 th – 28 th 2009 Seoul, Korea. INNOVATION:THE ONLY WAY. MOVING SMEs UP THE VALUE CHAIN. By Ms. Fadzilah Ahmad Din Small and Medium Industry Development Corporation (SMIDEC ) Malaysia. OUTLINE. - PowerPoint PPT Presentation

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Page 1: INNOVATION:THE ONLY WAY

INNOVATION:THE ONLY WAY

MOVING SMEs UP THE VALUE CHAIN

1

By

Ms. Fadzilah Ahmad Din

Small and Medium Industry Development Corporation (SMIDEC )

Malaysia

APEC SME Innovation Seminar : Innovation in SME Financing and APEC SME Innovation Seminar : Innovation in SME Financing and Marketing Marketing

2525thth – 28 – 28thth 2009 2009Seoul, KoreaSeoul, Korea

Page 2: INNOVATION:THE ONLY WAY

OUTLINE

INTRODUCTION - SMIDEC

SME’S IN MALAYSIA – FACTS & FIGURES

POLICIES

INNOVATION

STRENGHTHENING SME CAPACITY

DEVELOPMENT PROGRAMME

FINANCIAL ASSISSTANCE

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Established under the Parliamentary Act, 539 on 2nd May 1996

An agency under the Ministry of International Trade and Industry

Focal point for the overall development of SMEs in the country

Provides capacity building programmes and assistance through fiscal and non-fiscal incentives

SMIDECSMIDEC

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FUNCTIONSFUNCTIONS

Promote, coordinate and implement programmes for the development of SMEs

Forge industrial linkages between SMEs and large companies/multinational corporations (MNCs)

Implement, coordinate and monitor financial assistance schemes

Provide technical and advisory support services

Collaborate with other local and international SME-related agencies

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Introducing…….

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To Coordinate Policies Formulation and Programmes

Implementation

•Formulate broad SME policies across all sectors•Point of reference for Government Agencies on SME related issues• Monitor and evaluate effectiveness of policies and programmes

To Disseminate Information and Research

•Liaise with domestic and international organisations to share best practices and relevant programmes on SMEs •Manage National SME Database•Publish SME related publications and statistics •Undertake research on SME environment

FUNCTIONS OF SME CORP. MALAYSIA

6

To be ‘One-Stop’ Information and Advisory Services

•Channel to obtain feedback on SME issues•‘One Referral Centre’ of reference for SMEs

Secretariat to National SME Development Council (NSDC)

•Provide support and administrative services to NSDC•Ensure decisions from the NSDC are communicated to all relevant stakeholders

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SMEs FACTS & FIGURESSMEs FACTS & FIGURES

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DEFINITION OF SMEsDEFINITION OF SMEs

Services, Primary Agriculture, Information

and Communication Technology (ICT)

Annual sales turnover

< RM5 million

OR

Full time employees

< 50

Manufacturing, Manufacturing Related

Services and Agro -based Industry

Annual sales turnover

< RM25 million

OR

Full time employees

<150

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CATEGORY MICRO SMALL MEDIUM

Manufacturing, Manufacturing-

related services & Agro-based Industries

sales turnover < RM250,000

OR full time

employees < 5

RM250,000 > sales turnover < RM10 mil.

OR 5 > full time

employees < 50

RM10 mil. > sales turnover < RM25 mil.

OR 51 > full time

employees < 150

Services, Primary Agriculture and Information &

Communication Technology (ICT)

sales turnover < RM200,000

OR full time

employees < 5

RM200,000 > sales turnover < RM1 mil.

OR 5 > full time

employees < 19

RM1 mil. > sales turnover < RM5 mil.

OR 20 > full time

employees < 50

DEFINITION OF MICRO, SMALL AND MEDIUM

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435,324 (78.7%)

100,333 (18.2%)

12,610 (2.3%)

4,537 (0.8%)

Source: Census of Establishments & Enterprises 2005 – Profile of SMEs

• Total establishments = 552,804

• No. of SMEs = 548,267 (99.2%)

• Total establishments = 552,804

• No. of SMEs = 548,267 (99.2%)

TOTAL ESTABLISHMENTS BY SIZE

MICRO

SMALL

MEDIUM

LARGE

10

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SMEs Contribute:SMEs Contribute:

32 per cent to GDP32 per cent to GDP

56.4 per cent to Employment; and56.4 per cent to Employment; and

19 per cent to Export; 19 per cent to Export;

SMEs AND THEIR IMPORTANCE TO THE MALAYSIAN ECONOMY

Source: National SME Development Blueprint 2007

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POLICIESPOLICIES

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NINTH MALAYSIA PLAN NINTH MALAYSIA PLAN (9MP) (2006 - 2010)(9MP) (2006 - 2010)

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•provide more focused incentives for high value-added industries;

•development of innovation-driven SMEs and technopreneurs;

•services support for the manufacturing sector;

•enhancing technological capability and capacity of SMEs;

•improving access to financing for SMEs;

•financing new sources of growth; and

•strengthening SMEs in distributive trade

Strategic Thrusts

under the 9MP

(2006 – 2010)

SOURCE : 9MP 2006 - 2010

STRATEGIC THRUSTS UNDER 9MPSTRATEGIC THRUSTS UNDER 9MP

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• enhancing the competitiveness of SMEs;

• capitalising on outward investment opportunities;

• integrating SMEs into the regional and global supply chains;

• driving the growth of SMEs through technology, knowledge and innovation;

• instituting a more cohesive policy and supportive regulatory and institutional framework; and

• enhancing the growth and contribution of SMEs in the services sector

Strategic Thrusts

under IMP3(2006 – 2020)

SOURCE : IMP3 2006 - 2020

STRATEGIC THRUSTS UNDER IMP 3STRATEGIC THRUSTS UNDER IMP 3

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Source: MoSTI, 9th Malaysia Plan

Rewards are rapid and sustainable:

• Wealth creation• Employment creation• Societal well being

Innovation-Led Economy

Knowledge-based Critical Success Factors

• Technology• Market• Funding (risk capital)

Lat

e 19

90s

to

202

0 an

d t

o 2

057

To Fulfill

National Mission:

To move the economy up the value chain

To raise the country’s capacity for knowledge, creativity and innovation and nurture “first class mentality”

To address persistent socio-economic inequalities constructively and productively

To improve the standard and sustainability of our quality of life

To strengthen the institutional implementation capacity of the country

1

2

3

4

5

NATIONAL INNOVATION AGENDA

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(NATIONAL SME DEVELOPMENT BLUEPRINT 2007 - SOURCE : CENSUS 2005)

MAJOR CHALLENGES FACED BY SMES

Limited access to advisory services;

Limited marketing & promotion strategies;

Limited access to domestic & global market;

Management and technology capability constraint;

Low value add and not competitive;

Lack of training;

Limited capability in R&D and technology; and

Access to finance. 18

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Three (3) broad strategic thrusts for the development of competitive and resilient SMEs :

(SME Annual Report 2005)

Strengthening

Enabling

infrastructure

Building the capacity & capability of SMEs Enhancing

access to financing

KEY INITIATIVES PROMOTING SMES DEVELOPMENT

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INNOVATIONINNOVATION

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Market

Funding (Risk Capital)

Technology (and knowledge-intensive labor / human capital)

Able to identify and recognise a realisable business opportunity by anticipating market trends and demands

Willing to take calculated risks for maximum returns

Greater appreciation beyond basic science and technology

Market and customer focused

High percentage of knowledge professionals

Use of Technology and innovation for process and product improvement

High risk but also high returns

Able to act quickly in a fast-paced market

ENTREPRENEURS

INNOVATION SMEs

Source: BinaFikir Report – SMEs in the Innovation Economy

NEW B

REED OF

SMEs

&

ENTREPRENEURS

CHARACTERISTICS OF SMES IN THE INNOVATION ECONOMY

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Source: BinaFikir Report – SMEs in the Innovation Economy

TECHNOLOGY

FUNDING

MARKET

Strengthening

Enabling

infrastructure

Building the capacity & capability of SMEs

Enhancing access to financing

CRITICAL SUCCESS FACTORS FOR SMES IN MALAYSIA

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Market

STRATEGIC THRUST 4

Provide fiscal incentives and encouragegreater participation in high risk venture

Launch “Fast-Track Programme” for i-SME

Establish Angel Network

Innovation-Enhancement Points

Source: MOSTI

Shaping National Innovation Led Economy by Developing Market-Driven and Technology-Driven Innovation for Wealth Creation and

Societal Well Being

Institution

NATIONAL INNOVATION ACTION PLAN

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MARKETMARKET TECHNOLOGYTECHNOLOGY FUNDINGFUNDING

INNOVATION FOR SMEs

TECHNOPRENEURSHIPBUSINESS

MATCHING / MARKET ACCESS i-SME

VENTURE CAPITALIST

INNOVATION DATABASE GRANTS

SME-UNIVERSITY INTERNSHIP

PROGRAMMEI-SME

TECHMARTRESEARCHER PROFILE

TECHNOLOGY ROADMAP

SMIDEX SHOWCASE

TRADE MISSIONS

i-SME

KEY INITIATIVES…

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25

Building the capacity & capability of SMEs

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INDUSTRIAL LINKAGE PROGRAMME

OUTREACHPROGRAMME

TECHNOLOGY & INNOVATION PROGRAMME

NATIONAL MARK OF MALAYSIAN BRAND

SME-UNIVERSITY INTERNSHIP PROGRAMME

SKILLS UPGRADING PROGRAMME

SME COMPETITVE RATING FOR

ENHANCEMENT (SCORE)

ENTREPRENEUR ENHANCEMENT

PROGRAMME

SME EXPERT ADVISORY PANEL

STRENGHTHENING SME CAPACITY

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As a tool to evaluate and track SME’s capabilities and performance in management, operation management, technology adoption, certification initiatives, financial capability and marketing capability.

Visit & SCORE

As a basic to identify:

• Weaknesses of SMEs as more focused approach and provide integrated, hand-holding assistance to SMEs;

• Facilitating linkages of potential SMEs with large companies/ MNCs / retailers ; and

• To facilitate and identify suitable financial assistance for the development of SMEs

SME

SME COMPETITIVE RATING FOR EHANCEMENT (SCORE)

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BusinessPerformance

Financial Capability

Technical Capability

Management Capability

Quality System

Innovation

Production Capacity

• Corporate Planning• Technology & Innovation Management• Human Capital Development • IT Adoption

• Sales • Average Growth• Export• Marketing • Customer Satisfaction

• Current Assets• Current Liabilities • Gearing Ratio• Profit

• No. of Trained Personnel• MTS Ratio• Types of Technology Utilised

• Capital Investment per Employee (CIPE)• Factory Automation Level• Machine Utilisation

• Intellectual Property Rights• Product & Process Improvement • Capability of Products & Process Improvement Activities

• Practice of Continuous Improvement• Product Certification • Certification (Basic & Advance Requirement)• Awards

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No Star Very basic operation, manual process and informal negative average growth;

Manual process, Minimal quality management system in place, negative average growth

Semi-automated process, Basic certification/ compliance, Minimal activities in product and process improvement, Minimal average growth

Extensive automation, Quality management system in place, Product and Process improvement carried, IPR registered, Moderately ready for export compliance certification

Fully automated, High potential for export, High investment in Product and Process Improvement, With certification for export e.g. CE Marking, GMP, HACCP

Have good branding, packaging, already exporting to other countries, Have compliance to exporting countries certification requirements

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Business Performance

FinancialCapability

Operation ManagementStock

Management

Marketing Capability

Compliance to Requirements

Management Capability

• Sales Turnover & Growth• Profit Margin• Customer Services• Business Growth & Expansion• Suitability of Location• Accessibility

• Current Assets & Liabilities• Liquidity & Gearing Ratio• Creditor's Aging• Profitability

•Qualification & Staffing•Experience•ICT Adoption & Utilisation•Standard Operating Procedures

• Stock Policy • Stock Management• Sourcing Strategy

• Promotional Activities• Customer Retention • Business Value Proposition

• Premise• Insurance• Quality Standards

• Business Planning / Strategy• Human Capital Development• Reward System• Job Segregation / Management Structure

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No Star Very basic operation Financial record not

well documented, poor ICT utilisation, poor stock management, low management capability

Basic financial record and stock policy, basic level of operation management, minimal compliance to requirement, unstructured marketing activity

Adequate management ladder, good implementation of SOP, good stock policy, average utilisation of ICT and good customer relation.

Efficient management structure, good stock management, positive business expansion, good financial management and performance, comprehensive marketing plan, good utilisation of ICT

Visionary leadership, established brand presence, excellent integrated system, high capability in ICT adoption, excellent compliance to requirement, excellent stock management, outstanding CRM, high business value proposition, excellent marketing strategy and very strong financial capability.

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FINANCIAL ASSISTANCE PROGRAMMES

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Matching Grant for Business Start-Up

Matching Grant for Product and Process Improvement

Matching Grant for Certification and Quality Management Systems

Matching Grant for Market Development

Matching Grant for Development and Promotion of Halal Products

Matching Grant for Enhancing Product Packaging

Grant for RosettaNet Standard Implementation

USD 28,268

USD 141,340

USD 28,200

USD 56,500USD 70,670

USD 28,250USD 42,350

MATCHING GRANTS FOR THE MANUFACTURING

SECTOR

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• Interest Rate: 2%• Max Loan: USD 848,200• Payment Period: 15 years

• Interest Rate: 2%• Max Loan: USD 848,200• Payment Period: 15 years

• Interest Rate: 2%• Max Loan: USD 141,340• Payment Period: 5 ½ years

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We believe knowledge and innovation are symbiotic

InnovationThrough Knowledge

KnowledgeThrough Innovation

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THANK YOUTHANK YOUmulţumireспасибо

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Bedankt! por diras

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Tusen takk mamnun

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