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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Innovations in Mobile Health and the Connected Patient
New Jersey and Delaware Valley HIMSS Chapter
November, 2014Peter Preziosi, PhD, RNGlobal Healthcare Strategist
2Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Agenda1. State of Healthcare2. Mobile Health Overview3. Mobile Health and Lifestyle4. Cybersecurity Issues5. The Digital Dividend: First-Mover Advantage
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure, or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3
1. CMS2. Centers for Disease Control and Prevention (CDC)3. Census.gov 2012 Report4. Institute of Medicine Report
The State of Healthcare in the U.S.At a Critical Juncture
Annual healthcare-related spending is projected to surpass $4 trillion by 2019.1$4.5TMore than 75% of healthcare costs are due to chronic conditions.275%
48M Number of people living without health insurance.3
$750BEstimated costs wasted on unnecessary care, inefficient systems, administration, and fraud.4
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure, or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4
A “perfect storm” of factors is creating an unprecedented need for change:
Costs continue to rise—CMS expects health spending to rise to 6.1% from nearly 4% in 2013.
Use and access—Aging and chronic disease are increasing use, as well as MD and RN shortages.
Technology—Advancements in technology are enhancing diagnosis, treatment, and care.
Industry Drivers Impacting Healthcare Organizations
Healthcare consumerism—Mobile devices are enabling access to health information, costs, and more choices.
Affordable Care Act (ACA)—More and more uninsured Americans are getting coverage.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure, or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5
Key Challenges Facing U.S. Healthcare Organizations
Manage security requirements
Control escalating costs
Improvepatient care
Increase access to quality care
Secure sensitive patient data
Healthcare ecosystem confronting serious change at all levels:
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6
MOBILE HEALTH AND LIFESTYLE
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8
The 50+ Population
• The spending power of consumers over 60 yrs will hit $15 Trillion by the end of this decade
• By 2017, people over 50 will control 70% of the disposable income
• The number of Chinese over 60 yrs old (and other countries as well) will double by 2050
• Today, people over 50 spend $3tn dollars in the US alone
• 8000 Americans turn 65 every day
Source: http://i.telegraph.co.uk/multimedia/archive/01453/fifty_1453942c.jpg
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9
Factors Influencing Patient Decision Making Rapidly Expanding
Key Drivers of Consumers’ Health Care Decisions
Advisory Board
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• Reliable connectivity
• Security and privacy of sensitive health information
• Ability to integrate and interoperate biometric devices
• User relevance to their lifestyle
• Social networking and feedback
• Gaming techniques to make it fun and enjoyable
• Predictive analytics to synthesize data into useable/actionable displays
Important Elements of Mobile Health Solutions
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11
Technology plays a minor role – only 14% of trackers living with chronic conditions use a medical device like a glucometer and a handful use an app, a spreadsheet or website to keep track of symptoms and other health indicators.*
- Pew Research Center
* Pew Research Center surveyed 3,104 U.S. adults released Nov. 26, 2013
People Who Are Actually Sick Don't Use High-Tech Health Tracking Devices
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The biggest reasons for low-usage are:
1) Clinicians don't prescribe trackers or personal devices
2) Data from trackers and personal devices does not flow back into clinicians' electronic health records
3) Until data flows back from trackers and personal devices, clinicians unlikely to prescribe them
Barriers to health apps and wearable's by individuals with chronic diseases
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13
HapptiqueYour Prescription for Mobile Health
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By 2018 Most Sensors Could Be Implanted
PSFK Labs, iQ by Intel, MobiHealthNews, Jan 20, 2014
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• Americans send or receive 41.5 messages per day
• 326.4 million mobile subscribers send over 6 billion messages per day
• Households under $30,000 send 58 texts per day and 2X as many texts as households over $75,000
• Hispanics text 1.56X more than Caucasians
• African Americans text 2.24X more than Caucasians
* Mobile Commons Inc., 2014
Trends in Mobile Texting*
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 16
MOBILE PROJECTS UNDERWAY
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• Reduce total cost of care
• Increase independence and safety
• Improve the patient experience
Sensors
VideoVirtual Care
Remote HealthMonitoring
Virtual Care & Remote Patient Monitoring Solutions
Kiosk / Retail
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 18
WHO & ITU Initiative:“Be Healthy, Be Mobile”
WHO-ITU ROLEDeveloping best practice for mHealth at scale
VALUE IN SCALABLE SOLUTIONSEnsuring national level commitment
Investment / Sustainability Models
Reusing IP Assets
Training of Healthcare Professionals
Adaptation to National/ Regional Health Systems
Promotion of Innovation
Partnership Models with Private Sector and NGOs
Government Involvement
& Ownership
Sustainability
Capacity
Quality Assurance
Collaboration
Cost-effectiveness
Scalability
Implementation Experiences in 8+ Countries
Tested Content: Toolkits & Operational Guides
Monitoring & Evaluation Frameworks
NCD Research, Health Standards
Authority on ICT Standards / Interoperability
Private & Public Sector involvement pharma, tech, insurance, telcomm,
development banks
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 19
Community & Partner Projects
• ETHAN Project– Use of 3000 video-enabled 4G LTE
tablets to triage patients with non-life threatening, mild or moderate illnesses via telemedicine connecting first-responder paramedics with an emergency physician at the City of Houston EMS base station
• Wellness Texting Campaign– Partner with Clinton Health
Matters Initiative and Care Message to develop a texting campaign that would engage individuals living in Coachella Valley, CA, Houston, TX, Jacksonville, FL, and Little Rock, AR around healthy lifestyle practices that could include, restful sleep, diet, exercise, and water intake.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 20
CYBERSECURITY ISSUES
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 21
2014 Data Breach Investigations Report
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Data Breach Investigations
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2014 DBIR: Healthcare
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2014 DBIR: Healthcare
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 25
85% Misuse Corporate Network
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Simple Everyday Errors – Key Problem
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THE DIGITAL DIVIDEND: FIRST-MOVER ADVANTAGE
A Report by Harvard Business Review Analytic Services sponsored by Verizon
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What kind of company are you?
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Measuring Growth
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Cultural Shift
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QUESTIONS
Contact Information:
Peter Preziosi, PhD, RNVerizon Global Healthcare Strategist
[email protected]: 443-462-0753