18
3/7/2018 1 Compassion e Dignity e Diversity e Excellence e Honesty INNOVATIONS IN EMPLOYMENT SUPPORTS Discovery: Assessment and Planning Compassion e Dignity e Diversity e Excellence e Honesty About today Today’s schedule Sign in and sign out Site details Engage! Compassion e Dignity e Diversity e Excellence e Honesty Compassion e Dignity e Diversity e Excellence e Honesty 1. Introduction to Employment 2. Discovery: Assessment and Planning 3. Creating Connections: Developing Opportunities and Engaging Business 4. Advanced Job Coaching Skills 5. How to Deliver the OPWDD Designed Work Readiness Curriculum 6. Pathway to Employment: OPWDD Required Training 8. Quarterly Director’s Meeting 9. Employment Training Program (ETP) 101 10. Beyond Discovery 11. Management Skills for SEMP Leaders 3/7/2018 7. Supporting Employment: Medicaid Service Coordinators & Brokers

INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

1

Compassion e Dignity e Diversity e Excellence e Honesty

INNOVATIONS IN EMPLOYMENT

SUPPORTS

Discovery: Assessment and Planning

Compassion e Dignity e Diversity e Excellence e Honesty

About today

■ Today’s schedule

■ Sign in and sign out

■ Site details

■ Engage!

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

1. Introduction to Employment

2. Discovery: Assessment and Planning

3. Creating Connections: Developing Opportunities and Engaging Business

4. Advanced Job Coaching Skills

5. How to Deliver the OPWDD Designed Work Readiness Curriculum

6. Pathway to Employment: OPWDD Required Training

8. Quarterly Director’s Meeting

9. Employment Training Program (ETP) 101

10. Beyond Discovery

11. Management Skills for SEMP Leaders

3/7/2018

7. Supporting Employment: Medicaid Service Coordinators & Brokers

Page 2: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

2

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Compassion e Dignity e Diversity e Excellence e Honesty

Today….

Purpose: To understand the role of discovery in the employment process

Process: Exploring a variety of assessment techniques observations skills and interview methods

Payoff: Creating a path that:

Closes the gaps

Identifies relevant work-prep methods

Prepares us for the volunteer and job placement phases

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Mission: We help people with developmental disabilities live richer lives.

Vision: People with developmental disabilities enjoy meaningful relationships with friends, families and others in their lives, experience personal health and growth and live in the home of their choice and fully participate in their communities.

The Foundation

Page 3: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

3

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Key Elements of HCBS Settings Regulation

• The setting is integrated in, and supports full access to, the greater community;

• Selected by the individual from among setting options;

• Ensures individual rights of privacy, dignity and respect and freedom from coercion and restraint;

• Optimizes autonomy and independence in making life choices; and

• Facilitates choice regarding services and who provides them.

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

WHAT IS INTEGRATED EMPLOYMENT?

• Work settings where workers with developmental disabilities have opportunities to interact with, and work alongside, co-workers who do not have disabilities are considered integrated.

• If supervisors, job coaches and other staff are the only people without disabilities that workers interact with, then the setting does not meet the definition of integrated.

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Page 4: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

4

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

OPWDD Transformation Agreement April 1, 2014 Quarterly Update and Annual Progress Report

SUPPORTED EMPLOYMENT STATISTICS

Compassion e Dignity e Diversity e Excellence e Honesty

What are we trying to do?

Learn all about a person

Make job

matches

Job coaching

Compassion e Dignity e Diversity e Excellence e Honesty

Day Habilitation, Work Centers, Other

Community Pre-voc

Pathway to Employment

ACCES-VRAdult Career and

Continuing Education Services – Vocational

Rehabilitation

EmploymentTraining Program –

ETP

OPWDD Extended Supported

Employment

Intensive Supported

Employment

Page 5: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

5

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty3/7/2018

CommunityPre-Voc

Pathway to Employment

Employment training Program

(ETP)

SupportedEmployment

(SEMP)

Waiver service:Prepares people

for paid employment or

meaningful activities in

2 years or more

Waiver Service:Prepares people for paid work in approximately

1 year

Program:Employed in

1 year or less

Waiver Service:Coaching,

Job DevelopmentLife-Long Support on a

Job

Community based volunteer

opportunities

Activities to introduce the

possibility of work and develop a vocational goal

Internship opportunity

Community based, competitive, integrated

employment

Unpaid/Volunteer

Experiences

Unpaid/Volunteer

Experiences

Wages paid by OPWDD

Paid by business at minimum wage

or higher

The Tools in our Toolbox

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

PERSONDAY

HABILITATION

COMMUNITYHABILITATION

RESIDENTIALSERVICES

SUPPORTEDEMPLOYMENT

PATHWAY TOEMPLOYMENT COMMUNITY

PRE-VOC

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Person -Centered Planning with the Person and their

Support Team

Implementing Discovery, Creating Community Experiences, Building

Independence and Skill Development

Job Development, Job Matching, and Negotiating Training and Performance

Agreements with Businesses

Job Coaching, Building Independence, Facilitating Relationships and Building

Natural Supports in Community Employment

Career Development, Continual Skill

Development and Periodic Work Performance

Evaluation

The Employment Process

Page 6: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

6

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Behaviors Language

Race

Style

Gender

Actions

Age

Physical Abilities

Values

Thoughts/perspectives

Religion Dreams

Life experiences

Compassion e Dignity e Diversity e Excellence e Honesty

The Heart of the Matter

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Outer leaves -Tough, fibrous and prickly

Inner leaves -Tender but still has some prickles

Choke - Fine fuzzy filament

Initial Interview

Questions

Heart - The meaty and succulent center

Anatomy of an Artichoke

Digging deeper

Assessments

The Art of Discovery

Thorn - Sharp barbsIn the beginning

Feelings of exposure and vulnerability

The heart – gifts, talents,

supports, a Discovery plan

Page 7: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

7

Compassion e Dignity e Diversity e Excellence e Honesty

Discovery is…

• A strength based profile developed through observation, volunteer experiences, interview, discussion and interactions

• Promoting the 6E’s

• Taking time to NOTICE & WONDER

• It’s the foundation of a strong job match

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

The Lab Decoy

Page 8: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

8

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Profile:This is who I

am!!

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Facts

Understanding

Beliefs

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

I go to counseling and Dr.sonce a month

Hi, I’m Bob, I am 26 y.o

I go the corner store daily, the bank and church weekly

I enjoy online gaming and riding my bike

I live at home with my parents and 15 y.o sisterI have been attending ABC Day

hab for 5 years

I go bowling with my church group on Thursdays

As part of Day Hab I volunteer at a hospital reading to the patients

I am part of the Special Olympics

Other?

Page 9: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

9

Compassion e Dignity e Diversity e Excellence e Honesty

ExerciseCreate Questions that Cause Conversations

1) Identify individuals who may be interested in Bob’s success.

2) Create introduction script

3) Brainstorm questions that will cause conversations

Compassion e Dignity e Diversity e Excellence e Honesty

Critical Thinking Skills

Analyze Evaluate Create

Compassion e Dignity e Diversity e Excellence e Honesty

Assessment Techniques

Page 10: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

10

Compassion e Dignity e Diversity e Excellence e Honesty

Informal vs. Formal Assessment

Informal Assessments Formal Assessments

Non-standardized Standardized testing

No scores Scores are normed

No comparing to others Scores are compared

Observing and interviewing Summative tests

Variety of environments Could go beyond normal classroom environment like

testing facilities

Compassion e Dignity e Diversity e Excellence e Honesty

What information are we seeking?• Interests and preferences

• Volunteer experiences

• Paid work experiences

• Social and communication skills

• Medical/physical status/medication

• Orientation/mobility/safety

• Reading and writing skills

• Learning style(s)

• Potential barriers to long-term success

• What else?

Compassion e Dignity e Diversity e Excellence e Honesty

ExerciseConsidering the assessment area that you have chosen, identify and create ways in which you can gather more information about the person.

Page 11: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

11

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

“Discovery consists of seeing what everybody has seen, and thinking what

nobody has thought”

Albert Szent-GyorogyiNobel Prize winner who discovered Vitamin C

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Page 12: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

12

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

DISCOVERY STEPS and TECHNIQUES

Compassion e Dignity e Diversity e Excellence e Honesty

How might we use a person’s file?

Background history

Medical history

Test scores

Safeguards

Compassion e Dignity e Diversity e Excellence e Honesty

I’m an employment specialist

Not a psychologist!

How do I find the

important information in

the psychological report?

Page 13: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

13

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Psychological Report What do you need to know?

Compassion e Dignity e Diversity e Excellence e Honesty

Most Useful Elements

Background

History

Summary

Recommendations

Compassion e Dignity e Diversity e Excellence e Honesty

Other Considerations

When to seek supervision

Interpreting test results

Contact evaluator

Limitations of psychological evaluation

Page 14: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

14

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Thinking

Listening

Expressing

Non-verbal

Compassion e Dignity e Diversity e Excellence e Honesty

One on One Interviews

Job seeker

Family and friends

Service providers

What would you ask?

Compassion e Dignity e Diversity e Excellence e Honesty

Exercise:Adapting the Interview Questions

Closed-ended to open-ended questions

Starting a conversation

Seeking clarity

Be considerate of length of time

Page 15: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

15

Compassion e Dignity e Diversity e Excellence e Honesty

Observational Techniques

Look for the obvious and subtle details

What are some:

Certainties

Probabilities

Questions for reassessment

Anything to avoid

Transferable skills

Compassion e Dignity e Diversity e Excellence e Honesty

Exercise - Observations

As you watch the Temple Grandin movie clip, consider the following:

• Skills/transferrable skills

• Passions

• Dislikes

• Challenges/frustrations

• Possible support needs

• Work culture considerations

• Anything to avoid?

• Where would you want more assessment?

Compassion e Dignity e Diversity e Excellence e Honesty

Temple Grandin

Page 16: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

16

Compassion e Dignity e Diversity e Excellence e Honesty

OBSERVE AT A VOLUNTEER SITE

Compassion e Dignity e Diversity e Excellence e Honesty

OBSERVE A GROUP OR CLASS SETTING

Compassion e Dignity e Diversity e Excellence e Honesty

OBSERVE AT HOME

Page 17: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

17

Compassion e Dignity e Diversity e Excellence e Honesty

WHERE ELSE?

Compassion e Dignity e Diversity e Excellence e Honesty

Community-BasedVolunteer/Work Situational Assessment

What would you want to know?

Compassion e Dignity e Diversity e Excellence e Honesty

The Discovery Report

Discovery Self-Check

Page 18: INNOVATIONS IN EMPLOYMENT SUPPORTSTemple Grandin. 3/7/2018 16 Compassion eDignity eDiversity eExcellence eHonesty OBSERVE AT A VOLUNTEER SITE Compassion eDignity eDiversity eExcellence

3/7/2018

18

Compassion e Dignity e Diversity e Excellence e HonestyCompassion e Dignity e Diversity e Excellence e Honesty

Center for Human Services [email protected]

www.humanservicesed.org(585) 340-2051

Contact Information