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8/8/2019 Innovation Through Empowerment(MWS.klcc.11.1.11)
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INNOVATIONCANONYBEACHIEVEDTHROUGHEMPOWERMENT
Dato’DrSheikhOmarAbdulRahman
DirectorofCorporatePlanning,UPM
PrincipalConsultant,
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BUILDINGANEMPOWEREDWORKFORCE
Businesseswithempoweredworkforcewill
outperformtheircompe@torsin
efficiency,produc@vityandinnova@on.
Anempoweredworkforcearecrea@veandinnova@ve
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Infrastructure&
otherresourcesEnvironment
Leader
WorkforceQuality
Service
THEWORKINGPROCESS
Plan
Do
Evaluate
Learn&Improve
8/8/2019 Innovation Through Empowerment(MWS.klcc.11.1.11)
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Infrastructure&
otherresourcesEnvironment
Leader
WorkforceQualityService
THEWORKINGPROCESS
Plan
Do
Evaluate
INNOVATE
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Workforceimpliesthatthereisaforce
thatisdrivingpeopletoproducework.
Pungpeopletogetherinaworkenvironmentdoesnotcons@tuteaworkforce
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Empowermentisthe
willingnessofanindividualtotakeand
actwithpersonal
responsibilityforhisbehaviourandthe
workhedoes.
Inspiringaburningpassionthatwillnotdieout
againstaragingwind
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ANEMPOWEREDWORKFORCE
Ateamwithmanyvoicesbut
ONEHEARTandONEWILL
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It’sactuallymucheasiertobepartofthe2%
thanispreviouslythought.
ThesecretisSELFEMPOWERMENT
98%ofpeoplefallalongwayshortof
achievingtheresult
theywant
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EMPOWEREDWORKFORCE
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DISEMPOWEREDWORKFORCE
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HOWDOWEBUILDANEMPOWEREDWORKFORCE?
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THEREMUSTBEASHAREDVISION
Avisioniscaught,nottaught!
1
Aworkforcethathasoneheartis
ateamthatsharesthesamevision.
Anempoweredworkforceknowwheretheyaregoingandwhattheywanttoachieve.
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GOALSALIGNMENT
Thegoalsofthecompanyandthegoalsoftheworkforcemustbealigned
2
Anempoweredworkforceconsistsofpeoplewhofeel
valued,appreciatedandimportant.
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SENSEOFRESPONSIBILITY
Anempoweredworkforceacceptsresponsibili@esand
hasaccesstothenecessaryresources
andinforma@on.
3
Theyhavethe
authorityto
carryouttheseresponsibili@es.
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AUTONOMYTOCARRYOUTRESPONSIBILITIES
Assigningataskand
lengthemdoit
withoutinterfering.
Givethemtheop@on
toaskforadvice.
4
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RESULTSMUSTBECELEBRATEDCelebrate,nomaerhowsmalltheaccomplishmentis.
Desireforrecognionisahumantrait
thatisinherentineveryone.
5
Havefunwithit!
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EMPOWERINGPEOPLETODOGREATTHINGS
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INNOVATIONFORTRANSFORMATION
L e v e l o f G r o w t h
Timeframe
Formave
Period
Rapid
GrowthPeriod
Mature
PeriodDeclining
Period
Formave
Period
Rapid
Growth
Period
Mature
Period Declining
Period
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EMPOWEREDTOINNOVATE
CHOICE CHANGE ACTION
OPPORTUNITY
THREAT
APATHETIC
RESIST
RESENTREJECT
UNCOMFORTABLE
FEAR
CREATIVEINNOVATE
ACHIEVE
SOLUTION
EXCITED
JOY
M A I N
T E N A N C E
G R O W T H
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BusinessLeader
25LessonsfromJackWelch
LEADMORE,
MANAGELESS
1.Lead
2.Manageless
3.Arculateyourvision4.Simplify
5.Getlessformal
6.Energizeothers
7.Facereality
8.Seechangeasan
opportunity9.Getgoodideasfrom
everywhere
10.Followup
BUILDAWINNING
ORGANIZATION
11.Getridofbureaucracy
12.Eliminateboundaries
13.Putvaluesfirst
14.Culvateleaders15.Createlearningculture
HARNESS(EMPOWER)
YOURPEOPLE
16.Involveeveryone
17.Makeeverybodyateam
player18.Stretch
19.Insllconfidence
20.Makebusinessfun
BUILDTHEMARKET-
LEADINGCOMPANY
21.Benumber1or
number2
22.Livequality
23.Constantlyfocuson
innovaon
24.Livespeed
25.Behavelikeasmall
company
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INNOVATIONCANONLYBEACHIEVED
THROUGHEMPOWERMENT
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Dato’DrSheikhOmarAbdulRahman
[email protected]@ngs.com
