Innovation LeadershipDr Françoise Legoues

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What is innovation?

“Innovation occurs at the intersection of invention and insight. It’s about the application of invention – the fusion of new developments and new approaches to solve problems.”

Sam Palmisano,

CEO, IBM Corporation

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ManagedInnovation

Model

Source: Jackie Fenn, Gartner Research

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Innovation process

Social, mobile, connected, always on

20thCentury

21stCentury

Employee work trends

Working where work needs to be done….■ with the information that I need (data, applications,

web access)■ using any available connectivity type (wireless, high

speed, secure VPN and disconnected)■ using any corporate approved device (laptop,

smartphone, tablet)■ with the support that I need (voice, web, globally,

24x7)Work is not always a place!

demographics and work trends

Office has best technologyWork is 9-5

Generational shifts unleash different work styles

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OLDER WORKERS MID-CAREER WORKERSNEW GENERATION

age 50 + Age 35 – 50

NEW GENERATION Born after 1980

growing as % of workforce

WISDOM & INTELLECTUAL

shrinking as % of workforce growing as % of workforce

AND MIDDLE MANAGERS AND INNOVATION

EMAIL INSTANT MESSAGING SOCIAL NETWORKING

What about unleashing other styles too?• Example: autism (refer to Thorkil Sonne’s keynote presentation)

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Innovation enablers Permission and alignment

Accessible business strategy

Collaborative innovation tools

Catalog of results

Employee communications

Social networks

Tools for the Innovation Lifecycle

Brainstorm share ideas

Incubate and

collaborate

Validate and iterate

Identify the challenge

Implement, go to

marketI

N S

I D

EO

U T

S I

D E

Partners

Clients

Internal Stakeholders

IBM Lines of Business

FOAK

M arket R esearch

FOUNDATION: Data Center of the FutureFoundation: Data Center of the Future

1010

Key findings Strategy drives alignment and

ultimate value realization

Permission is necessary

Open collaboration works, but is still new and risky for many

Manager awareness is key to process flow

Catalogs help pull ideas through process

Local ‘Innovation Hubs’ focus the local community and increase engagement

“They will NOT come” unless asked

Reporting business impact is critical