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Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused North America Supplier Entrepreneur Mentality Start Up Business Family Started Your Partner In Business Growth Mentality Global Supplier Relationship Focused Always Transparent Service Oriented CHANGE Innovation Leader

Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

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CHANGE. Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused North America Supplier Entrepreneur Mentality Start Up Business Family Started. Innovation Leader. Service Oriented. Always Transparent. Relationship Focused. Global Supplier. Growth Mentality. - PowerPoint PPT Presentation

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Page 1: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Innovation Leader

Numbers Oriented

Not Always Transparent

Conversion Focused

North America Supplier

Entrepreneur Mentality

Start Up Business

Family Started

Your Partner In Business

Growth Mentality

Global Supplier

Relationship Focused

Always Transparent

Service Oriented

CHANGEInnovation Leader

Page 2: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

CHANGEWith You In Mind

Page 3: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

CHANGEImproving partnerships, service & support

Evolving product linesExpanding the ExclusiveDeal business model

Growing destination & brand coverageAdvancing technology & innovation

Page 4: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Improving Partnerships

Relationship Focused• Regional decision making• Clearly defined commercials• Regional Marketing structure

Page 5: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Improving Support

Service Oriented• Hiring more Sales & PS Managers,

locally• 24/7 Client support lines• Introducing a Service Level

Agreement • Building a VIP support team

Page 6: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

CHANGEImproving partnerships, service & support

Evolving product linesExpanding the ExclusiveDeal business model

Growing destination & brand coverageAdvancing technology & innovation

Page 7: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Evolving Product Lines

You know us for

Get to know us forActivities Vacation

HomesCar Hire

ALL AVAILABLE VIA: XML | TouricoHolidays.com | White Label

Page 8: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Evolving Product Lines

ACTIVITIES

$64 Billion Market• 80% of vacationers shop for

activities online• 10,000 Activities & transfers• 900+ Destinations• Up to 40% off retail

NOW! Available via XML

Page 9: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Evolving Product Lines

VACATION HOMES

$87 Billion Market (US & EU Alone)• Today:• Allotment upon arrival• 15,000 units, 37 countries• ‘Tagged’ as Vacation Home via

XML• New tab on TouricoHolidays.com• HomesCheckin.com: full

transparency

What’s Different This

Time? • In-House

Technology• In-House

Contracting

Page 10: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Evolving Product Lines

VACATION HOMES

Average transaction 3.5x largerthan a hotel booking• November:• Return of “By the Door”• Differentiated in XML• 20,000+ units, 40+ countries

• 2014• 35,000+ units• ExclusiveDeals in Vacation Homes• White Label sites via an enhanced

API

Page 11: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Evolving Product Lines

CAR HIRE

Did you know: 33% of leisure travelers book a car• Today:• 14 Car Hire brands, 2,880 cities• Direct connect to Sixt• New user-interface

• By End of Year:• Direct connect to Hertz• Direct connect to Avis/Budget

All car types, all locations,

promotions, last-minute availability

Page 12: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

GROUPS

By Year End:• Investing in & improving

infrastructure• Hiring staff locally• Technology development to

improve speed, pricing and automation

• Specializing in US & EU destinations

Le contact direct

garantit une remise sur le prix courant

Evolving Product Lines

Page 13: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

CHANGEImproving partnerships, service & support

Evolving product linesExpanding the ExclusiveDeal business model

Growing destination & brand coverageAdvancing technology & innovation

Page 14: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Expanding ExclusiveDeals

You have heard of the ‘80/20 Rule’ but have you heard of…

232

Page 15: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Expanding ExclusiveDeals

Our Hotel Relationships Score you VIP Rates• Pre-purchase room blocks• We get the risk, you get the reward.

Page 16: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Expanding ExclusiveDeals

The New Standard Means

Located in top destinations globally

Your top demanded destinations

Commit >10 rooms nightly

Inventory when no one else has it

No cut off Last minute availability

No blackout dates Rooms during high periods

Commit to rate protection

Consistently more margin in your pocket

Page 17: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Expanding ExclusiveDeals

Florida+290%

NYC + NE+60%

Caribbean+340%

Central+145%

CA + HI+160%

West + Vegas+180%

Canada+130%

Sample Growth Plan

Page 18: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Expanding ExclusiveDeals

From the company crazy enough to buy every room in two hotels…..

Astor in the ParkNew York

The Hyde ParkLondon

Page 19: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Expanding ExclusiveDeals

The New Product Lines: Cruise

‘ROCKAHOLICA’ A four night Rock Music

Festival at seaFour Nights, Ten Bands, Forty Performances on

Five Stages• ExclusiveDeal: Full Charter, Carnival Ecstasy• 4 Nights: Departing Miami to Cozumel & Key West• Departing: Sept 29, 2014• Up to 28% off retail• Open for Limited Sale: November

Page 20: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Expanding ExclusiveDeals

The New Product Lines: Vacation Homes • Only ‘Book the Door’ Units

• Destinations: Orlando, Miami, SoCal

• Search and book just like a hotel

• Select, high-end vacation units• Open for Sale: 2014

Page 21: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Expanding ExclusiveDeals

The New Product Lines: Activities

FREE Attraction Promotion

Book a hotel, get a free activity

We pre-buy activities & give them away to you!• NYC, Chicago, Washington DC

• Travel: Q1 every year, adding Q4 2013• Book: Now – October 31• Select hotels, select attractions for 2,

minimum night stay requirement• Ask your sales manager for more

information

Page 22: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Harness the margin potential of ExclusiveDeals

Tag It Get ItLink To It Market It

Coming N

ovember

2013

Page 23: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

CHANGEImproving partnerships, service & support

Evolving product linesExpanding the ExclusiveDeal business model

Growing destination & brand coverageAdvancing technology & innovation

Page 24: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

More than

and

Combined!

90 million searches per

day.That’s 1,040 searches every

second!

Growing Coverage

Page 25: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Across 4,500 Destinations

Growing Coverage

36,000

Hotels

Page 26: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Growing Coverage

Global Supplier: So you can book like a local

2010 2011 2012

Europe Clients Booking Europe

2010 2011 2012

Latin America Booking Latin America

30%

40%47%

20%

Page 27: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Growing Coverage

Growth Mentality• North America Case

Study• Invest in talent• $1.5M investment in

talent• 20 new hires

2014 Goal:

28% more hotels

Page 28: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Growing Coverage

More Quality• Under 150 hotels per

manager• 65% coverage primary

destination hotel count

More Coverage• Hiring to contract

tertiary destinations• 300 hotels per

manager• Forming and improving

chain-level agreements

Global Growth Mentality

Compare to current:

17% in London

Page 29: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Growing Coverage

ExclusiveDeals: • Growing faster at

80%• 11 ExclusiveDeals• 250 rooms per night• $10M+ invested

yearly

2011 2012 20130.00

2,000,000.00

4,000,000.00

6,000,000.00

8,000,000.00

10,000,000.00

12,000,000.00

Dubai Growth: Tourico Holidays’ Gross Revenue YTD

58%

62%

Rose Rayaan Hotel

Al Guriar by Rotana

Page 30: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Growing Coverage

• Triple the Product Manager coverage

• 130,000 more rooms per month• 55% more ExclusiveDeals• 40% increase in revenue

Embassy Suites Jamaican Court

Hampton Inn Convention

Homewood Suites I-Drive

Sunsol Resort I-

Drive

Wyndham Grand Orlando Resort

Hyatt Regency Grand Cypress

Page 31: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

CHANGEImproving partnerships, service & support

Evolving product linesExpanding the ExclusiveDeal business model

Growing destination & brand coverageAdvancing technology & innovation

Page 32: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Technology & Innovation

Automated Mapping• Pro-actively map for you• 72 hour turn around• Saving you time & cost• Launching Q4

Page 33: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Technology & Innovation

Conversion Tracking• Scans contracts & conversions• Identifies improved pricing needs• Results in better pricing for you

Page 34: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

Technology & Innovation

Upgrades & Process Improvement• Increased Server Size & Speed

– Faster just got faster• Direct Connect Alerts

– Preventing customer complaints & issues

Page 35: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

CHANGEWith You In Mind

Page 36: Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused

We Have: tripled our investmenttripled our sizetripled our attendees

Join Us: for updates & cocktails on Monday & Tuesday evening at GV 110

Join The Evolution.