INNOVATE TRANSFORM - Protiviti · Insights-driven businesses are growing at an average of more than 30% annually and are predicted to earn $1.8 trillion annually by 2021.*** 79.4%

INNOVATE

T R A N S F O R MAdapt to the new business reality. SUCCEED

Technology Strategy and OperationsCybersecurity and PrivacyCloud Solutions

Software ServicesEnterprise Application SolutionsEnterprise Data and Analytics

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How well is your organization adapting to the ever-changing demands of today’s marketplace? Implementing the right mix of technology and programs to innovate, protect margins and build shareholder value while keeping your data assets safe requires a partner that can help you succeed. Trust Protiviti. We’ll help you find the right solutions to make your business excel.

Protiviti | Technology Strategy & Architecture | 3Protiviti | Enterprise Data and Analytics | 3

ADAPT TO THE NEW BUSINESS REALITY

STAY AHEAD OF THE RAPID PACE OF CHANGEPartner with Protiviti’s Technology Consulting practice

Yesterday’s innovation is today’s status quo, and any business that doesn’t stay ahead of the curve falls behind. But technology is rarely the sole solution to business challenges. Understanding the business process you want to enable, the customer experience you want to create or the critical information you need to protect is a necessary first step in making technology work for you — not against you.

Our consulting experts will become your trusted advisors, providing insight, strategic vision and practical experience. We collaborate with you to design and implement advanced solutions that add value to your business.

See why Protiviti is the right choice to innovate, transform and succeed.

Technology changes constantly.

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T ODAY AND BE YONDENTERPRISE DATA AND ANALYTICS

WHAT’S TRENDING IN THE MARKETPLACE?

HOW IS TECHNOLOGY TRANSFORMING BUSINESSES?

Companies are dealing with a data explosion that is causing a digital disruption – however, with disruption comes unprecedented opportunity. Technologies such as AI, machine learning and particularly deep learning are growing in popularity and are driving innovation, boosting performance and improving decision-making and risk management across enterprises. It’s turning data into the key driver of competitive advantage.

More and more companies are also turning to advanced analytics for better decision-making, many having already achieved success. As data and analytics feed digitalization and transformation efforts, companies are using advanced analytics for innovation, disruption, speed to market, and data monetization initiatives.

The shift to become a data-driven culture is challenging, but companies are investing in transformation initiatives to achieve this shift. Early adopters of this culture are focused on achieving data-driven business innovations. Larger companies that are not data driven are concerned about disruption by smaller startup firms that are typically born data driven.

Compelled to curtail IT spending, improve enterprise IT agility and accelerate innovation, 70% of CIOs will aggressively apply data and AI to IT operations, tools and processes by 2021.*

Within two years, businesses expect to derive major gains from advanced AI in strategic and financial performance, ability to scale global business and greater market share.**

Insights-driven businesses are growing at an average of more than 30% annually and are predicted to earn $1.8 trillion annually by 2021.***

79.4% of executives say they fear disruption from data-driven competitors, and 54.4% report that an inability to be nimble and compete on data is the biggest competitive threat they face today.****

An estimated 87% of successful digital transformation projects incorporate an underlying data component.*****

The standout priority for CFOs and finance leaders is data — specifically, data governance, security and privacy, analytics and associated process improvements.******

* IDC FutureScape: Worldwide CIO Agenda 2019 Predictions, Oct 2018 | Doc #US44403818. ** Competing in the Cognitive Age, Protiviti 2018.

*** Insights-Driven Businesses Set The Pace For Global Growth, Forrester, October 2018. **** Big Data Executive Survey 2018, NewVantage Partners, 2018.

***** Constellation Research 2018 Digital Transformation Study, 2019. ****** The Shifting Landscape of Finance, Protiviti Finance Trends Survey Report, 2018.


WE UNDERS TAND YOUR PERSPEC T IV EAND DELIVER A CUSTOMIZED STRATEGIC SOLUTION

Companies today are tasked with making intelligent decisions that drive performance and growth while

managing risks, but the inability to access vital data is a significant challenge. Whatever your business needs

may be, data is a critical asset. Whether you are dealing with aging technology platforms, outdated business

processes, increased regulatory pressures or other data-related business challenges, we take the time to fully

understand your needs and customize solutions that deliver results.

THE CHALLENGES CLIENTS BRING THE ANSWERS CLIENTS ARE LOOKING FOR

Create a roadmap to implement a new digital approach for transforming organizational activities, processes, competencies and models

Determine transformation strategy to move the business from physical to digital and leverage opportunities around the technology mix

Analyze the root cause of problems using near real-time data and process analytics

Turn data into actionable insights, uncovering patterns and trends through business intelligence and advanced analytics

Identify core business processes and what activities are deviat-ing from standard processes (i.e. order to cash, procure to pay)

Unlock the value of core data sets from across the organization, whether structured or unstructured

Implement data governance best practices and technology to support current and future regulations

Identify appropriate use cases and deploy AI technologies to optimize business results

Understand and comply with increased regulatory pressures on data privacy, security, accessibility and governance

Automate labor-intensive tasks and business processes to reduce costs and respond quickly to business needs

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WHERE WE E XCEL

ENTERPRISE DATA AND ANALYTICS

ENVISION VALUE

Transforming business happens one step at a time.

Attention to detail, respect for the process and a commitment to excellence set Protiviti apart.

ENTERPRISE INFORMATION MANAGEMENT

Data migrations and data conversionsInfrastructure strategy for data warehouses, data lakes and big data platformsBusiness requirements for data warehouses and information storage needsExtract, Transfer, Load servicesCentralized staging and reporting storesData marts, cubes and other information assets

ENTERPRISE DATA GOVERNANCE

Data governance and data strategyMaster data managementData lineage and traceabilityData quality profiling and scorecardsData ownership and stewardship programsData classification and data asset taggingBusiness and technical metadata management

PROTECT VALUE


innovate

REALIZE VALUE

SOFTWARE AND DIGITAL STRATEGY

Digital and omnichannel strategyCustomer behavior analyticsCustomer experienceSocial, mobile, analytics and cloud servicesAnalytics software selection, implementation, upgradation and migration services

BUSINESS STRATEGY AND ADVANCED ANALYTICS

Analytics strategyIntelligent automationDescriptive, predictive and prescriptive analyticsNatural language processingMachine learning and deep learningModel validation, monitoring and recalibration

REPORTING AND VISUALIZATION

Audit analyticsBI assessments and roadmapsEnterprise reportingData visualizationReal-time/operational BIAnalysis applications and BI integrationReporting support, simplification and conversion

We help clients transform data into actionable intelligence. Depending on the maturity of the client and

their requirements, we help them along the analytics value curve, including attaining 360-degree customer

view, defining omnichannel strategy, basic analytics, KPIs and benchmarking to advanced analytics and

optimization with the use of AI.

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transformCLIENT PROBLEMS WE SOLVE BUSINESS OUTCOME

OUR STEPS TO SUCCESS

1 2 3

Integrating data from mergers and acquisitions which may be complicated due to different core systems, different master data, non-matching subledgers, etc.

Extracting and organizing data to solve business problems such as customer profitability, volume price mix analysis, effectiveness of marketing programs, monitoring manufacturing performance, etc.

Managing data for regulatory compliance such as GDPR, CECL and lease accounting.

ENVISION Improved decision-making; easy access to relevant and trusted data

REALIZE Improved data quality and consistency

PROTECT One version of the truth, ensuring all users see and make decisions using the same data

ED& A | EN T ERPRISE INFORM AT ION M ANAGEMEN T

• Initial workshops to gather requirements, identify likely data sources, and solidify timeline and objectives

• Understand the business challenge and identify the objective

Solution development:• Define and develop data

architecture to support the business objectives

• Generate required data integrations and transformations

• Review and iterate until solution is correct and applicable to customer needs

• Harden and productionalize code

• Mentor and train


succeedCLIENT CHALLENGE SOLUTION DELIVERED

BUSINESS RESULTS

This global footwear company with numerous brands as well as wholesale, retail and online operations was experiencing increased margin pressures and flat annual growth. Areas of concern included overall understanding of consumer behavior, the effectiveness of their customer outreach, and the identification of customers and prospects with high profit potential.

The company’s disparate systems tracked valuable information that remained trapped in siloed systems. Critical data could not be seen holistically and trends were invisible to decision makers.

Consolidated all information into one high-speed in-memory database. Aligned master data between systems

Aligned business and IT on common metrics and their calculations

Scheduled movement of data from seven separate systems, enabling daily insight

Optimized system for sub-second response time and iterative exploration of data and scenarios

Client can now identify its most loyal customers, including those about to achieve loyalty program milestones

Faster development of and more frequent marketing campaigns

Ability to effectively analyze data to better understand the impact and effectiveness of marketing campaigns

Enterprise Information Management (EIM) solutions manage the movement, consolidation, centralization, cleansing, use and lifecycle of information through data lakes and warehouses, marts, and other information stores. Protiviti offers extensive experience in end-to-end solutions for assessing, designing, developing and optimizing your enterprise information capabilities, including:

• Defining a strategy to execute data migrations and data conversions

• Defining a strategy for data lakes, warehouses, marts, ODS, etc.

• Gathering business requirements for data warehouses and information storage needs

• Delivering extraction, transformation and load related services

• Creating centralized staging and reporting stores for consumption

• Creating data marts, cubes, lakes and other information assets

• Designing and developing semantic layer models

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1 2 3 4

Clients launching digital transformation projects requiring deeper understanding and enhanced stewardship and ownership of data assets.

Supporting regulatory compliance based on privacy, security, quality and other requirements for understanding core data assets (e.g., CCPA, GDPR, HIPAA, BCBS 239, CCAR).

Improving process optimization and data quality through master data management and data quality assessments.

Monetizing data through enhanced understanding and ownership of data assets and management of acceptable data use strategies.

ENVISION Improved data understanding, lineage and accountability through stewardship and ownership

REALIZE Increased operational efficiency, better decision-making and increased revenue

PROTECT Improved regulatory compliance along with quality of data

ED& A | EN T ERPRISE DATA GOV ERNANCE

Defined assessment methodologies for enterprise data governance across multiple industries

Templates and accelerator packs for core data governance project requirements

Partnerships with leading vendors to ensure practical and repeatable implementations

Cross-functional teams, such as risk and compliance, and process and technol-ogy skills to understand business drivers



BUSINESS RESULTS

A large manufacturing client was struggling with launching and sustaining their overall enterprise data governance function. Several attempts to enable governance had been made, but were met with resistance from the business and distractions from acquisition activity. Lack of governance functions led to:

• Data quality issues and impacts not fully understood across the organization

• Knowledge of existing data, including lineage, metadata and master data, were not formalized within the organization

• No channel existed to get alignment on proper usage and definitions of data

Worked with the client to understand history behind prior data governance failures within the organization

Identified the core set of minimum requirements needed for improvements in business efficiencies

Executed a data governance roadmap, including implementing processes and technology

Implemented data quality scorecards to provide a window into the volume of data issues

Identified and empowered data stewards and owners to create accountability for the quality of data

Increased savings through better quality of information, including materials, vendor and customer master files

Decreased overall time to value on projects through improved reporting and analytics

Increased ownership and responsibility for data, leading to better alignment of data use with strategic outcomes

Implemented enabling technologies for data governance to help ensure ease of overall future compliance

Our Enterprise Data Governance and Data Quality solutions enhance business value through more controlled and efficient collection, distribution and use of data. We support our clients’ business strategies by ensuring data is managed through its lifecycle in order to support digitization, compliance, monetization and other uses of their data assets. Specific areas within the practice include:

• Enterprise Data Governance and Strategy

• Master Data Management

• Data Lineage and Traceability

• Data Quality Analysis and Monitoring

• Data Ownership and Stewardship Programs

• Data Classification

• Enterprise Metadata Management

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1 42 53 6

Having a single repository where data can be stored, managed, secured, controlled and available to feed the various applications, reports, etc., that use portions of that data.

Gaining guidance on choosing the right software and solutions as they move from traditional on-premise servers to a cloud-based modern platform, and help migrating to a more modern approach.

Integrating data between their systems and better understanding their customers’ experience across platforms as they reinvent their business and move from brick-and-mortar to online markets.

ENVISION Improved efficiency and flexibility

REALIZE Ease of use and streamlined processes

PROTECT Customer satisfaction and continuous improvement

ED& A | SOF T WARE AND DIGITAL S T R AT EGY SERVICES

Identifying the services and technologies needed

Creating a roadmap for how and when to implement a new digital approach

Agile/iterative methodology for development and rollout

Active project management

Implementation testing

Training and change management



BUSINESS RESULTS

A media company and large enterprise client had little to no visibility into both their travel and expense analytics and spend related to vendors and internal customers. The client was spending countless hours manually cobbling together data from many applications to gain insight into employee spending. The data would never tie together, and there was no access to detailed transactions for root cause analysis. Bottom line: mistrust in the data.

Implemented a department-wide, real-time expense and revenue reporting solution in the cloud and provided actionable information and root cause analysis on the fly.

Developed and delivered prebuilt analysis reports, with ad hoc functionality, for answering common questions; the solution design maximized available hardware and was driven from existing systems, providing vital security.

The client gained insight into expense data at the detailed GL account level for any combination of divisions or departments in near real-time

It became easy to determine the biggest policy offenders by quickly identifying outliers

Access to corporate credit card feed, booking systems, expense submissions and revenue provided a comprehensive view of the T&E habits of this client’s staff

Protiviti’s Software and Digital Transformation services enable clients to significantly enhance their customer experience. We can help clients with:

• Digital and omnichannel strategy

• Identifying customer behaviors and patterns

• Enabling personalization to enhance customer experience

• Social, mobile, analytics and cloud services

• Analytics software selection, implementation, upgradation and migration services

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Improving productivity by revamping processes that are repetitive, time consuming and inefficient.

Developing an enterprise strategy that fully leverages analytics.

Unlocking insights from structured and unstructured data for better decision-making through predictive models and advanced analytics.

Solving emerging or unique problems using innovative technologies such as computer vision, natural language processing (NLP) and geospatial analytics.

ENVISION Creation of new business strategies using innovative solutions that result in more effective decision-making, higher productivity, lower cost and increased efficiencies

REALIZE Increased ability to capitalize on market and business opportunities through advantages gained with advanced analytics

PROTECT Stronger competitive advantage and improved business performance

ED& A | BUSINESS S T R AT EGY AND ADVANCED ANALY T ICS


1 42 53• Problem

discovery – Identifying

high-level requirements, key business problems and stakeholders

• Data understanding and preparation

– Cleansing and preparing data to eliminate noise

– Initial data insight and discovery

• Hypothesis testing and model development

– Development and validation of statistical models

Development of continuous performance modeling methodology and tools

Development of a strategy to capitalize on insights of the analytics solution



BUSINESS RESULTS

A leading manufacturer of heating, ventilation and air conditioning needed to quickly process more than 1,700 lease documents and extract information from large amounts of unstructured data not usually held in accounting systems in order to comply with new Financial Accounting Standards Board (FASB) reporting requirements for lease accounting (ASC 842). The project needed to be completed in approximately 20 weeks to meet the April 1, 2019 FASB deadline.

Created an automated document abstraction solution to quickly and accurately review lease documents.

Original scope was to locate and extract data from 700-800 leases. The team found over 1,700 leases, more than double the original estimate.

Used artificial intelligence (AI) and machine learning (ML) to identify and extract 92 required data elements needed for a lease accounting software package implementation.

Provided the client with an estimated 15-20% savings in overall project hours incurred

Created a 42% cost savings to review a lease and extract information by converting from a manual process to an ML solution

Accuracy of data extraction was up to 95%. Data was so accurate that client only had to do initial review of a few records and was then able to trust the technology solution

Project completed on schedule, enabling client to meet FASB deadline despite having double the number of anticipated records to be processed. The use of AI allowed acceleration of the project, which was critical to its success

A comprehensive business strategy and advanced analytics solutions can turn massive amounts of information into intelligence, enabling data-driven decision-making. We can help clients with the following:

• Analytics strategy

• Intelligent automation

• Descriptive, predictive and prescriptive analytics

• Use of machine learning and deep learning solutions

• Model validation, model monitoring and model recalibration

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1 2 3

Dealing with large amounts of structured and unstructured data but no real information to monitor their business, and no way to analyze data to make more informed decisions and project future results.

Creating and analyzing information through self-service reporting.

Providing end users with required information while still controlling access, security and quality of data assets.

Taking control of business with real-time key performance indicators (KPIs) and proactive alerting.

ENVISION Faster and more accurate reporting, improved data quality

REALIZE More effective decision-making, optimized business processes

PROTECT Increased competitive advantage, greater revenue

ED& A | REPOR T ING AND VISUALIZ AT ION

BI assessment of functional, procedural and technical aspects of the business

Provide a roadmap for short-, medium- and long-term goals

Iterative, collaborative development approach that delivers quick project wins while fine tuning overall KPIs



BUSINESS RESULTS

The fastest-growing natural pet food manufacturer in the U.S. was opening its first company-owned manufacturing facility. Having recently gone live with an ERP system, they were looking for the best analytics strategy to provide real-time visibility into plant operations. They were also preparing for a potential IPO.

With the plant going live in only 12 weeks, they needed a working solution that would enable operations and management to respond to operational challenges and demonstrate their effectiveness with this major strategic initiative.

Implemented an analytics solution to enable metrics visibility across multiple production lines and brands. Provided industry KPIs and best-practice visualizations to clearly convey operational and management needs.

Enabled a number of vital requirements, including:

• Rapid development• Agile and iterative KPI construction• Real-time data• Easy-to-use and intuitive visualizations

Increased BI user adoption with over 700 users per month and more than 11,000 report executions across all departments and levels

Ensured the successful rollout of the client’s first plant facility due to real-time visibility into waste, quality, downtime, overtime, profitability and pounds produced

Achieved 100% effectiveness in the first 90 days of operation, proving to investors the company could manage the transition away from a less profitable co-manufacturing strategy

Protiviti’s Business Intelligence solutions turn data into actionable insights, allowing you to see patterns and trends so you can make decisions based on fact. We enable users to view, consume and react to data when and where they need it. Our solutions include:

• Audit and risk analytics

• Business intelligence (BI) assessments and roadmaps

• Enterprise reporting

• Data visualizations

• Real-time/operational BI

• Analysis applications and BI integration

• Reporting support, simplification and conversion

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Scott is the practice leader for Software and Digital Strategy Services and brings extensive experience developing and implementing analytics solutions across a variety of industries and involving a number of different technologies. These solutions include large enterprise data warehouses, small targeted data marts, and real-time ODS coupled with reporting, dashboards and visualization solutions deployed locally and in the cloud.

Madhu is responsible for Protiviti’s Enterprise Data and Analytics solution segment and she leads the Business Strategy and Advanced Analytics practice. She has considerable strategy and analytics experience in numerous industries, including financial services, retail, consumer packaged goods and healthcare. Her diverse background stretches across the analytics value curve, from enabling a single view of a customer to intelligent automation, advanced analytics and optimization, with a special focus on anti-money laundering, fraud and risk analytics.

Matt leads Enterprise Data Governance for Protiviti and has over 20 years of experience working in professional services focusing on solving client needs in data warehousing, business intelligence and data governance. He has experience supporting regulatory compliance and business optimization in multiple industries, including financial services, manufacturing, telecom and healthcare. Matt has led efforts to design and implement data governance and information management solutions, including data privacy, security and master data management.

SCOTT GOLDEN Managing Director,Atlanta

MADHU BHATTACHARYYAManaging Director, Dallas

MATT MCGIVERN Managing Director,Atlanta

MEE T T HE T E AMENTERPRISE DATA AND ANALYTICS


Bob leads Reporting and Visualization, a key practice that helps deliver dashboards, BI analytic applications, BI assessments and more. He has extensive technical and digital experience in providing data management and visual insights into a wide range of industries, including healthcare, higher education and manufacturing.

Jeremy leads Enterprise Information Management for Protiviti and has more than 20 years of experience in IT and information management strategy, data governance, data security and privacy, regulatory and compliance, master data management, business intelligence, and advanced analytics solutions. His diverse background includes vertical expertise in financial services and insurance, manufacturing and distribution, consumer products and retail, sports and entertainment, telecommunications and professional services.

BOB ZENKERDirector, Nashville

JEREMY STIERWALT Managing Director, Chicago

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OUR K E Y PAR T NERS

TECHNOLOGIES

Big Data and Analytics

Advanced Analytics

Cloud

Data Governance

Data Management and Quality

Master Data Management

Data Integration

Data Migration

Data Profiling, Data Modeling and Data Mapping

Extract, Transform and Load (ETL)


ABOU T PRO T IVIT I

Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independently owned Member Firms provide consulting solutions in finance, technology, operations, data, analytics, governance, risk and internal audit to our clients through our network of more than 75 offices in over 20 countries.

We have served more than 60 percent of Fortune 1000® and 35 percent of Fortune Global 500® companies. We also work with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index.

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tcblog.protiviti.com© 2019 Protiviti Inc. An Equal Opportunity Employer M/F/Disability/Veterans. PRO-0619-102022f. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

Documents

INNOVATE TRANSFORM - Protiviti · Insights-driven businesses are growing at an average of more than 30% annually and are predicted to earn $1.8 trillion annually by 2021.*** 79.4%