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Meet inniTMThe Digital Backbone for Utilities
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The mission of inniTM The transformation of the energy and
utility sector is happening right now. The competitive landscape is
changing dramatically and the competition between the traditional
and the new suppliers is fierce. Besides that the legislation is
continuously changing and customers are in general not satisfied.
Due to a dependency on legacy systems innovation is lagging or not
possible at all. This is preventing the creation of sustainable
value for customers and putting the future existence of some
suppliers at peril.
One of the vital success factors of utilities is to have a
flexible supporting application infrastructure at a predictable
cost, while maintaining openness to connect different applications
or partners systems. Selecting a Meter Data Management (MDM) and
Customer Information System CIS (including billing) to support your
business is not a simple choice. Currently the application software
market is dominated by large monolithic players that have a track
record of being difficult to implement, operate and, above all,
require a large upfront investment, while having most of the times
a heavy operational cost after implementation. Within the energy
and utilities landscape there are also more specific solutions
which provide higher flexibility, but yet these are still
challenging to implement, have limited scalability or are difficult
to integrate into the end-2-end chain of applications.
With the inni™ platform, Powerhouse offers something unique,
something different. inni is the digital backbone for utilities,
using the latest cloud and data technologies to create an open,
scalable, flexible, and engaging energy and utilities platform.
inni™ with continuous insight in end-2-end business processes,
combined with massive data handling, flexible billing and using the
power of the cloud offers an answer to the challenges of the energy
and utilities suppliers today.
The inni™ platform allows energy suppliers and utilities to
focus on their customers. They can surprise their customers by
developing new products and offerings quickly. They can match their
services to the customer needs and giving them the best customer
experience possible. For the developers of the inni™ platform cost,
efficiency, flexibility, scalability, customer focus, easy to
implement and high configurability are all considered essential to
running a digital utility business in the 21st century.
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Your benefits, our valuesLow Threshold
Pay per use
Start small, grow quick
Profit from our energy expertise and digital services
Business Process Management & Camunda End-2-End design of
all processes to lower the cost to serve per access point
Easily adjust and make new business processes
Visual process management
Reduce the Costs of Your Energy StrategyRadically reduce
OPEX
Competitive operational and IT costs with the SaaS model
Automate critical processes
Insight & Control All data is stored, traceable and can be
visualized via PowerBI
Big data analysis ready
Quick implementation of reporting with highly flexible analytics
environment
Easy to Implement Pre-configured implementation options to
quickly set up customer accounts
Flexible setup for the seamless addition of products
Easy to create, manage, control and support API’s
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Sourcing & Pricing Marketing & Sales Portfolio
Management Payment & Collection Security & Support
Contracting Market Interaction Customer Interaction Forecasting
& Metering Billing
The inniTM platform functional overview
The 13 modules of inni
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2 7 12
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134 9
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API ManagementBusiness Process Management & Camundainni App
Store
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* Not a part of inni suite.
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The jobs inniTM gets doneForecasting & MeteringReceive
and/or calculate correct metering volumes for calculating an
invoice and support other modules which rely on correct metering
data Ensure that the billing process is not interrupted, there is
always a best available volume provided by meteringQuickly solve
errors by smart analyses of meter data issues/ errors with the
identification on micro-level
BillingTimely and complete billing by continuous calculation of
the amount which needs to be billed based on billing formulas
Configure each invoice by matching customer needs; when to and how
to bill Stay in control and assure the quality of billing by adding
flexible validations process
Sourcing & PricingStructure (build up) every price possible
with the price component building blocks to be used to calculate
financial results for the invoiceBe in control and to track and
trace the prices which are being provided to customers in contracts
or commodity procurement To be always in control when a customer
wants to source a volume with a specific price and limiting the
sourcing risk
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ContractingCreate new products which can be contracted and
billed as stipulated in the contract Offer a ‘contract in a minute’
to close the deal Provide ‘on the spot’ margin insights to focus on
the profitability of contracted customers Changes, e.g. # supply
points, in contracts are easily processed to match the new customer
reality
Market InteractionMonitor and log all messaging going in and out
to stay in control Monitor all market processes (e.g. switching) to
stay in control and act Easy to quickly change, update API’s
(interfaces) with market parties
Customer InteractionFlexible and configurable self-service
portal provides access to all relevant customer information in a
transparent (interactive) mannerManaging and creation of accounts
to manage relation (party) structure and hierarchy
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Marketing & SalesTo integrate your CRM system with the
platform, handling all customer interaction and contracts, so CRM
users are always up to date with the latest status of the
customer
Portfolio ManagementTo be in control of the portfolio, source
volumes for best possible price Identify risks on portfolio and /or
individual end user level Accurately forecasting the portfolio
Payment & CollectionMatching payments with bookings Handle
reminders, late payment charges and defaulters with collection
agencies Coupling of payment and collection information with the
CRM function to create good 360° degrees customer overview
Security & SupportTo ensure compliancy with European
regulation on data protection To ensure an available and performing
system covered by 24/7 supportData protection by encryption in
transit Guarantees the customer and company data is only visible
and accessible for authorized users and makes it impossible to see
other data from inni™ -users Track, trace and monitor tickets send
to the inni™ support desk to stay in control
API ManagementTo manage, control and support API’s
effectivelyProviding a quick overview of all API’s and
analyticsOpportunity to create value through the API’s via the API
economy
Business Process Management & CamundaAll processes are
designed with Camunda which makes it possible to investigate and
find problems per transactionNew Business processes can be added
easily.
innitm App StoreAllow users to quickly download new updates
and/or features of the inni™ platform Provides external developers
to publish and/or share new applications, approved by inni™, to
specific users or for everyone
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100% Integrated BPMinni contains a 100% integrated BPM (Business
Process Management) system. By using Camunda as BPM, changes and
new processes can be made visually and fast.Every individual
process can also be followed in the BPM and If a process fails, the
place to be can be found quickly.
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Haaksbergweg 70
1101 BZ, Amsterdam
The Netherlands
T +31 88 770 77 15
www.powerhouse.net
Roel Derks
Sales Manager
T +31 621 547 950
[email protected]
Luuk Verstegen
Product Owner
T +31 611 205 791
[email protected]
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