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We need to get rid of organizational Silos, because…
The problem with Silos
• Poor hand-offs• Poor team work• Right hand doesn’t know what the left hand is doing• Lack of integration• Focus on functions, loss of big picture process.• “That’s not my job”• Isolation• Poor communications• Lack of trust
But are these problems caused by Silos?
Silos / Divisions are organic
They emerge as needed
The need for Infrastructure: Where would you be without your skeleton?
The Roof Can’t Hold Itself Up!
Infrastructural Divisions Improve…..
•Clarity of roles•Divisions of labor•Chain of command•Accountability•Allocation of resources
How do we maintain these organizing elements
&Also insure integrated
cross-departmental collaboration.
The Problem is not the SilosThe Problem is the lack of Flow
SILO Busting
A B C D
SILO Enhancement: increase Blood Flow
A B C D
Signs of poor organizational Blood flow• Divisions do not understand each others work/ mission/ role• Staff do not know people in other divisions.• Communications are up and over, instead of just over.
Enhancing Organizational blood flow
Quality by Design.
Team of Teams
Cross-divisional interdisciplinary
Teams
Inclusive & Transparent
project Communication
Share results, Celebrate Learning
Build culture to sustain
Project Teams
• Continuous Quality Improvement• Cross divisional• Interdisciplinary• Empowerment, autonomy
Communications Structures
• Inclusive• Transparent• Technology• Face to Face
Share results
• Celebrate success• Celebrate Learning
Sustain
• Build Culture• Sharing is our norm
From traditional Silos…
To TEAMS of TEAMS
Front Loaded, Teams by design,
not by default.
Fast Company