30 May 2011

Infrastructure as a ServiceThe foundation for Cloud Services

© Copyright Dimension Data 230 May 2011

Cloud Computing

Cloud Computing is gathering momentum.

This new approach to sourcing and utilising IT

Services promises big benefits to businesses who

embrace it.

From improved efficiencies and elimination of the

need for capital expenditure; to greater flexibility and

easier scalability of the applications, platforms and

infrastructure you require to operate your business.

© Copyright Dimension Data 330 May 2011

About Agility and Flexibility

Time

Computing

resources

required

Predictions

Actual Demand

Traditional Hosting

Unused capacity

SLA impact

Time

Computing

resources

required

Predictions

Actual Demand

Cloud Computing

Traditional approach Cloud approach

© Copyright Dimension Data 430 May 2011

Why Cloud computing Offering

Improve Services offering by adding “On-demand” technologies

• Infrastructure as a Service (IaaS): enterprise cloud platform that provides secure, virtualized

environments to deliver IT infrastructure – including servers, storage, memory, and bandwidth – as a

service, securely connected to your corporate network

• Software as a Service (SaaS): on top of the IaaS offering, Dimension Data is developing SaaS offers like

Telephony as a Service, Mail as a Service, etc.

Help customers moving from IT Production to IT as a Service

• Costs linked to specific applications can easily be re-affected to departments, office locations or teams

• Rapidly provision and deploy resources without capital investments (moving IT from CAPEX to OPEX)

Leverage Dimension Data Capabilities in Managed Services offering

• Physical servers, the virtualization layer and security equipments are monitored and managed on a

24x7x365 basis by local technical experts

• Virtual machines can be managed by our teams to provide end-to-end SLAs to the customers

© Copyright Dimension Data 530 May 2011

Consulting – Cloud Services Roadmap

• Architecture Strategy – Reviewing the IT

organisation’s enterprise architecture’s

compatibility with cloud computing services

• Process and Organisation Strategy –

Reviewing the IT organisation’s governance

maturity to manage external providers

• Enterprise Systems Strategy – Examining the

maturity and integration of management tools and

how to interact with different tools

• Sourcing Strategy – Examining the current

sourcing strategies

• Transition Strategy – Developing a strategy to

mitigate risks and minimise impacts on business

operations

© Copyright Dimension Data 630 May 2011

Public / Private / Hybrid Clouds

Hybrid

Network

OutsourcingHosted Private Cloud

PhysicalVirtual

Public Cloud

PhysicalVirtual

Tier IV Datacenter

Cisco UCS Blade servers

Cisco ASA5585 Firewalls

EMC Storage

© Copyright Dimension Data 730 May 2011

Dimension Data Public Cloud Solutions

Public Cloud

Virtual Machines

APP

OS

APP

OS

APP

OS

APP

OS

Security Layer

Networking

Secure Hosting

© Copyright Dimension Data 830 May 2011

Technical Facts

Full redundant infrastructure

2 Firewalls layers with separated VPN

concentrator

IPS (Intrusion Prevention System)

Synchronous data replication over two sites

Integrated backup solution

Full redundant Telecom solutions (Internet,

Inter-links)

© Copyright Dimension Data 930 May 2011

Functionalities

Secured Internet Access (threats protection,

antispam, antivirus, …)

Site to site VPN over Internet to customers

sites

Shared or dedicated bandwidth

Users remote access

Backup to disks replicated over two sites

(tape-out in option)

24*7 monitoring of the platform

© Copyright Dimension Data 1030 May 2011

Overview of Proposed Solutions

• Hosting Facilities

• Hosting of your dedicated infrastructure in a Tier IV datacenter with APC technologies to optimize space

and energy consumption

• Datacenter move services

• Datacenter management services

• Dedicated IaaS

• Provide dedicated platform, hosted and managed by Dimension Data

• CAPEX or OPEX options

• Provide Managed Services (Support, backup, monitoring, management, etc.)

• Mutualized IaaS

• Provide virtual servers with CPU, memory, disks

• Provide Disaster Recovery

• Provide Bandwidth as a Service

• Provide Managed Services (Support, backup, monitoring, management, etc.)

© Copyright Dimension Data 1130 May 2011

Examples (1/2)

Mail and Web browsing Hosting

• Provides secured, business-class emails with multiple

access channels

• Provides secured web browsing with antivirus and threats

protection

Web Site Hosting

• Provide secured web hosting

• Monitoring and Management services

Hosted Disaster Recovery

• Provide virtual servers to be used in case of DR

• Can be active or passive

IaaS (Integration as a Service)

• Provide test environment active when needed (payment only

when used)

© Copyright Dimension Data 1230 May 2011

Examples (2/2)

Full Infrastructure Hosting

• No investment

• Grow quickly according to business needs

• Benefit of a business-class infrastructure from the first virtual machine

contracted

• Native backup solutions

• Managed Services

Hosted Desktop

• Avoid computers investment and use terminal connections

• No Hardware failure

• Desktop performance can be adapted according to requirements

Hosted Infrastructure for SaaS

• Provide hosting, capacity, security to services providers who want to

deliver SaaS solutions

Critical Application Hosting

• Take benefits of secured and redundant infrastructure without investing

© Copyright Dimension Data 1330 May 2011

Benefits

Elasticity

• IaaS solution is based on the “On-Demand”

computing

• Reduces time to execute (provision of new services)

Reliable and Secure infrastructure

• 99,9 % of yearly availability

• 4 hours for full Disaster Recovery over to the second

physical site

Management by infrastructure expert company

• Management performed with market best practices

• Platform auditable by local regulation authority

• Managed 24x7x365 by local and top experts

Reduce IT Costs

• Reduce hardware, software and operating costs

• Reduce energy costs

• Reduce Disaster Recovery costs

© Copyright Dimension Data 1430 May 2011

Myths around Cloud Computing

Cloud Myth n°1 – Cloud is new

• Cloud is not a new idea – at least for Dimension Data. We launched our first Cloud Services in

1999 with a central monitoring and operation platform.

• We’ve been pioneering projects in this space ever since.

Cloud Myth n°2 – Security and Privacy

• While security concerns are often top of mind, they will not inhibit cloud adoption if you are

partnering with a service provider who has the experience and expertise to ensure a safe and stable

cloud solution.

• Dimension Data IaaS is a full Luxemburgish based solution; managed by PSF experts.

Cloud Myth n°3 – One move to Cloud

• Dimension Data can assist you in finding the best services to move to the Cloud

• Dimension data can assist you in defining the steps to go to the Cloud

© Copyright Dimension Data 1530 May 2011

Case Study – Banque LBLux S.A.

Who is Banque LBLux

• Subsidiary of German Bank (BayernLB)

• Founded in 1973

• 200 users

Project

• Externalisation of Web services (Internet, Intranet and Web Banking)

• Externalisation of services including hosting, management and security

Why Dimension Data

• Dimension Data demonstrates flexibility, quality assurance and commitment to deliver business critical

services

• Dimension Data proposed a full service scope with a competitive price

• Operational processes aligned with ITIL

Facts

• 3-years contract

• 12 virtual machines

Thank You !

infrastructure as a service

IaaS - http://www.dimensiondata.com/rgn/lu/Services/IaaS/Pages/Home.aspx