Infrastructure – uTech Labs Shannon Cramer, Computer Lab Manager

UTECH LABS

Computer Labs – student funded facilities

23 locations – 9 staffed and 14 unstaffed

Offering 100+ hours of staffed availability each week when classes are in session

Services Provided – to students, faculty, staff

575 Windows 7 and Mac OS X workstations (184 are dual-boot systems)

Laser printing and flatbed scanning

70 lab assistants and support staff to answer questions, maintain rooms and equipment

Over 2700 hours of computer lab usage for classroom instruction

FY12 LAB TICKET VOLUME

Lab reservations 18%

Building maintenance 4%

Hardware 13%

Printing 14%

Software 23%

Lab consumables 11%

Other 17%

FY12 ACCOMPLISHMENTS

4-year equipment rotation (223 Dells and iMacs retired and replaced)

Some Dell desktops replaced with laptops

Printing data = > 4,271,880 pages printed the past year

Login data = > 523,440 logins in labs since August 2011

22 TB of data pushed to labs annually (excluding repair/maintenance which adds an additional 6 TB of data)

Installation of uTech signage on all uTech supported student labs

Began implementation of uTech Lab Task Force recommendations

Pilot print management solution

Pilot an advanced collaborative learning environment in Malpass Library

Implement group and laptop workspaces in labs where possible

PRINT MANAGEMENT

Stipes Hall 307 computer lab – 2 print release stations installed before Spring 2012 classes began

Offering Webprint capabilities for personal laptop printing

134,700 total pages printed from 21,810 different jobs submitted since installation

Averaging 6 pages per job –

more on this coming from

Kevin Morgan.

GROUP & LAPTOP SPACES – STIPES HALL 307

GROUP SPACES & LAPTOP –LINC/WASH/GROTE HALL AND STIPES HALL 331

LIBRARY MEDIA & DIGITAL COMMONS

Before….

LIBRARY MEDIA & DIGITAL COMMONS

After….

LIBRARY MEDIA & DIGITAL COMMONS

After….and more to come!

PROPOSED OLSON HALL COMPUTER LAB

30"x72"30"x72" 30"x72"

30"x72" 30"x72" 30"x72" 30"x72"

30"x48" adj.

30"x48" adj.

16" Stone

16" Stone

16" Stone27" Stone27" Stone

Wire Cab.

30"x48"

LA station

Dbl.

Suzanne

59"x30.5"

Pillar

Windows

Olson Hall Lab

17 computers (Dell/iMac mix)

1 printer

1 scanner

Sngl.

Suzanne

35"x30.5"

Sngl.

Suzanne

35"x30.5"

42"

LC

D D

ispla

y

North

Overhead

cabinet

Card reader

on door

VOIP

phone

42' 5"

21

' 10

"

14

'

26' 4"7'

15' 6"

Duplex lan

Duplex power outlet

Quad power outlet

3 seat bench 19.5"x60"

36.0

in. x

36.0

in.

Bulle

tn b

oard

3 ft. x

3 ft.

FY13 PLANNING 4-year equipment rotation of 160 dual boot iMac computers

Store Thompson lab items due to construction

Retrofit Higgins lab for freshman occupancy and English 180 classes

Continue with implementation of uTech Lab Task Force recommendations and update uTech lab facilities and furnishings

Explore additional locations for the print management system and color printing

Install and configure the new 24-hour lab in Olson Hall - opens Fall 2012

Summer clean up and maintenance of all rooms