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Infrared Interactive Whiteboard
User Manual
Information in this manual is subject to change without notice.
Content Important Information ................................................................................................ 1
System Requirements .................................................................................................. 2
Introduction .................................................................................................................. 3
How to install hardware .............................................................................................. 4
How to install QWB300 series hardware ................................................................... 4
Installing Pen Tray of QPT100 .......................................................................... 4
Wall-mounting interactive whiteboard ............................................................... 6
How to install QWB800 series hardware ................................................................... 9
Installing Pen Tray of QPT100 .......................................................................... 9
Wall-mounting interactive whiteboard ............................................................. 11
How to build an interactive system .......................................................................... 13
Calibration .................................................................................................................. 14
Whiteboard Calibration ..................................................................................... 14
Hot Keys Calibration ......................................................................................... 18
How to use whiteboard .............................................................................................. 20
Trouble Shooting ........................................................................................................ 22
Specifications .............................................................................................................. 23
1
Important Information
Do not expose your interactive whiteboard to rain or moisture to reduce the risk of fire or
electric shock.
Keep the interactive whiteboard away from open flames, electrical contacts and direct
sunlight.
Do not stare (or allow children to stare) directly into your projector’s beam of light for a
long time. Do not touch (or allow children to touch) your projector because it could be
hot even after only a few minutes of operation.
Two people are required to safely mount your interactive whiteboard on a wall or floor
stand because it might be too heavy for one person to safely maneuver alone. After the
interactive whiteboard is installed, make sure that it is fixed securely.
Do not scratch the surface or the frame of the whiteboard with sharp or hard objects.
Make sure that the whiteboard is well connected to the computer. Use the extension cable
included in the box to match up with the whiteboard. Pay attention to the connection
cables and be careful not to trip over it.
Use whiteboard pens or QPen (optional) provided by QOMO for the whiteboard.
Please refer to software User Manual for introduction. No relevant description in this
manual.
2
System Requirements
Lowest Hardware Requirement:
CPU: 1.0GHz×86
Memory: 256M or above
Display card: support 256 colors
Hard disk: 1G
Support resolutions: 800×600, 1024×768, 1280×1024
USB1.1 port
Recommended:
CPU: 2.0GHz×86
Memory: 512M or above
Display card: support 256 colors
Hard disk: 2G
Support resolutions: 1024×768, 1280×1024
USB2.0 port
Operation System: Microsoft Windows XP/7/8.1/10 (32bit or 64bit)
3
Introduction
QOMO’s Interactive Whiteboard uses infrared technology. Working seamlessly with a
projector and computer, the QOMO Interactive Whiteboard provides more convenient,
interactive and effective presentations. Perfect for school auditoriums, conference rooms,
trade shows, symposiums and lecture halls. Users can write on the screen using the included
pens, wand or the user’s finger.
Writing: Write, draw and perform mouse functions with your finger. The Whiteboard
displays your penmanship instantaneously.
Annotating: The user can operate and annotate over any computer applications, or save
notes directly into Flow!Works Pro Software, including PowerPoint, Word, Excel,
MEPG JPEG, AVI and etc.
Touch System: QOMO Interactive Whiteboard is sensitive to touch speed and can be
used as a high-resolution interactive white board.
Touch Recognition: Can recognize touch of a single-finger, certain gesture, right-click,
left-click and double click.
Hot Keys: Hot keys located on the side(s) of the boards providing quick access to
frequently used keys.
Optional QPen: The button functions on the QPen can be customized by interacting
with QOMO whiteboard software.
Intelligent Pen Tray: It supports intelligent pen tray with four color-coded pens (red,
blue, green and black).
Driver Free Mode: This product design is in accordance with HID category standard
and supports driver free.
Energy Saving: Power consumption is less than 1 W and it works without external
power supply.
4
How to install hardware
How to install QWB300 series hardware
Installing Pen Tray of QPT100
Note: Please install the pen tray on the whiteboard before mounting the whiteboard onto
the wall or to a stand.
Step 1: Install metal connector
Mount a metal connector on the left-most and right-most concave plane at the back of
pen tray, respectively. Insert and loosely fasten the screws (so that you can still slide the
metal connector forward and backward), as shown in Picture 1.
Step 2: Connect the cable
Insert the connecting plug at the back of whiteboard to the signal interface on the pen
tray, as shown in Figure 2. Note: Don’t pull the cable violently.
Step 3: Attach the pen tray to the whiteboard
5
Adjust the four hexagon screws at the bottom of the whiteboard to the appropriate
position. Then align the screws with the two oblong holes on the metal connector and
attach the pen tray on the whiteboard frame,as shown in Picture 3. Note: Align two
screws with one hole, respectively.
Step 4: Adjust
Push the pen tray upward to make its rung seamlessly attached to the bottom of the
whiteboard frame and then firmly fasten the screws installed loosely in Step 1. Tighten
the included 4 hexagonal nuts onto the bolts to finally secure the pen tray, as shown in
Picture 4.
Step 5: Add accessories
Add the accessories (pointer, eraser and four color-coded pens) into their designated
places on the pen tray finally, as shown in Picture 5.
6
Wall-mounting interactive whiteboard
Backside of whiteboard
Size Chart for Whiteboard Mounting Holes
Model W
QWB370KZ 1554mm
QWB379R 1810mm
QWB379 1670mm
QWB379BW 1670mm
QWB382 1745mm
QWB382KZ 1745mm
QWB388 1967mm
QWB396 2178mm
QWB3107 2396mm
7
Accessory
1) Choose an appropriate mounting location and height. Drill two holes on the wall and keep a
width indicated in the size chart between them (Hole size: ø=12mm, depth=60mm); Two
holes must be on the same level.
2) Place 12x60mm rubber plugs into the two holes respectively, as shown in picture 1;
Tighten M8x60 screws into the rubber plugs. Note that you should not fasten the screws
completely into the plugs. Screw heads should be about 10 mm above the wall, as shown
in picture 2.
3) Attach the whiteboard on M8x60 screw heads through its wall-mount bracket holes as
shown in picture 3. Make sure wall-mount bracket holes should be fixed between screw
heads and wall.
8
4) According to the locations of lockholes at the bottom of whiteboard, attach brackets on
the wall using M4x30 screws and 6x30 rubber plugs, as shown in picture 4 &5.
5) Align lockholes with bracket horizontal holes and tighten them with M4x 6 screws as shown
in picture 6.
Lock holes
9
How to install QWB800 series hardware
Installing Pen Tray of QPT100
Note: Please install the pen tray on the whiteboard before mounting the whiteboard onto
the wall or to a stand.
Step 1: Install metal connector
Mount a metal connector on the left-most and right-most concave plane at the back of
pen tray, respectively. Insert and loosely fasten the screws (so that you can still slide the
metal connector forward and backward), as shown in Picture 1.
Step 2: Connect the cable
Insert the connecting plug at the back of whiteboard to the signal interface on the pen
tray, as shown in Figure 2. Note: Don’t pull the cable violently.
Step 3: Attach the pen tray to the whiteboard
Adjust the four hexagon screws at the bottom of the whiteboard to the appropriate
position. Then align the screws with the two oblong holes on the metal connector and
10
attach the pen tray on the whiteboard frame,as shown in Picture 3. Note: Align two
screws with one hole, respectively.
Step 4: Adjust
Push the pen tray upward to make its rung seamlessly attached to the bottom of the
whiteboard frame and then firmly fasten the screws installed loosely in Step 1. Tighten
the included 4 hexagonal nuts onto the bolts to finally secure the pen tray, as shown in
Picture 4.
Step 5: Add accessories
Add the accessories (pointer, eraser and four color-coded pens) into their designated
places on the pen tray finally, as shown in Picture 5.
11
Wall-mounting interactive whiteboard
Size Chart for Whiteboard Mounting Holes
Model W
QWB879 1614mm
QWB882 1689mm
QWB888 1790mm
QWB898 2172mm
QWB8107 2341mm
Accessory
12
Rubber plug 12x60
2pcs
Rubber plug 6x30
2pcs
Screw M8x60
2pcs
Screw M4x30
2pcs
Bracket 42*42*35
2pcs
Screw M4x6
2pcs
Gasket ø12x1
4pcs
1) Choose an appropriate mounting location and height. Drill two holes on the wall and keep a
width indicated in the size chart between them (Hole size: ø=12mm, depth=60mm); Two
holes must be on the same level.
2) Place 12x60mm rubber plugs into the two holes respectively, as shown in picture 1;
Tighten M8x60 screws into the rubber plugs. Note that you should not fasten the screws
completely into the plugs. Screw heads should be about 10 mm above the wall, as shown
in picture 2.
3) Attach the whiteboard on M8x60 screw heads through its wall-mount bracket holes as
shown in picture 3. Make sure wall-mount bracket holes should be fixed between screw
heads and wall.
13
4) According to the locations of lockholes at the bottom of whiteboard, attach brackets on
the wall using M4x30 screws and 6x30 rubber plugs, as shown in picture 4 &5.
5) Align lockholes with bracket horizontal holes and tighten them with M4x 6 screws as shown
in picture 6.
How to build an interactive system
Using your interactive whiteboard requires a computer and a projector. Interactive
whiteboards connect to a computer and a projector to display the desktop of the computer
on the whiteboard. The displayed image can then be controlled by a whiteboard pen or
finger by touching objects on the whiteboard.
Lock holes
14
1) Make sure the whiteboard is firmly fixed before building the interactive system.
2) Adjust the positions of the projector and whiteboard to make sure images are
projected to writing area of the whiteboard in full screen.
3) Connect the included USB cable in the accessory box to the whiteboard USB
receptacle. The USB cable in the accessory box is designed for the whiteboard.
Normal USB cable might not be compatible to the whiteboard.
4) Connect the other end of USB cable to a USB receptacle on your computer.
5) Connect the computer and projector (You can refer to projector User Manual for
more details).
Calibration
Whiteboard Calibration
1. Whiteboard driver is included in Flow!Works Pro software server. Install
Flow!Works Pro software and its server will automatically installed in the meantime.
The server icon appears at the lower right of taskbar after installation (as figure
1).
Note that uninstall the original Flow!Works Pro software and infrared whiteboard
driver before you install this Flow!Works Pro version with whiteboard driver
included.
15
(Figure 1)
2. Connect whiteboard USB cable to the computer and “IWB device was connected”
will appear at the lower right of taskbar when it is successfully connected. And then
open the server, select IWB>Information and device information will appear on the
interface (as Figure 2).
(Figure 2)
3. Select IWB Device Calibration and click “Calibrate” button and a pop-up calibration
interface appears (as figure 3); Tap and hold the center of the circle for 3 seconds
until the circle moves to the next calibration point. Complete the calibration process
as instructed.
16
(Figure 3)
Note: Every single calibration point turns green when finished calibration (as figure 4).
17
(Figure 4)
4. Confirmation interface pops up after calibration. Click “Yes” after it completes (as
figure 5).
(Figure 5)
18
Hot Keys Calibration
1. Select a version before you start calibrating hotkeys. Select “Kids Board(Two sides)”
or “Kids Board (Three sides)” according to kidsboard with two-side hotkeys or
three-side hotkeys if your whiteboard is kidzboard. In other cases, select “Normal”
(as figure 6).
(Figure 6)
2. After selection, click “Calibrate” button to enter the hotkey calibration interface. Tap
and hold on the corresponding position for 3 seconds according to the tip on the
whiteboard (as figure 7&8).
(Figure 7)
19
(Figure 8)
Note that the projected picture is only for reference. Please calibrate the real hotkey. The
way for three-side kidsboard calibration is similar to that of two-side kidsboard.
3. Confirmation interface pops up after calibration. Click “Yes” after it completes (as
figure 9).
(Figure 9)
20
Hints & Tips
To ensure the writing accuracy, use the pen provided rather than a finger to perform
calibration.
Calibration errors may cause touch functions failure. In that case, please perform
calibration again.
Press “Close” on the whiteboard to cancel the current calibration process.
The calibration interface varies with different software versions, but calibration is in
a similar way.
Hotkey calibration is provided for your whiteboard with hotkeys.
How to use whiteboard
Whiteboard can work normally after calibration, even without opening Flow!Works Pro.
Some common operations can be implemented rapidly through whiteboard.
Click
Use pen or finger to control the cursor position on the whiteboard to achieve mouse left key
click function. It is generally used to select or point to objects.
Double-click
Double click with pen or finger on the whiteboard to achieve mouse double-click function.
Double click the Flow!Works Pro icon on the desk to start the software.
Right Click
Hold finger or pen on the whiteboard for about 2S to achieve mouse right click function.
Hotkey functions
When Flow!Works Pro software does not start, click any one of the hotkeys to start the Flow!
Works Pro software. You can realize the corresponding functions by clicking the hotkeys
when Flow!Works Pro software is running. The following are the lists of hotkeys.
21
Refer to the above hot key explanations according to the actual models you purchased.
22
Trouble Shooting
Problem Symptoms Possible Cause Solution
Whiteboard
fails to work
Flow!Works Pro
Server is not
running.
Flow!Works Pro Server
was not started. Start the Flow!Works Por.
Flow!Works Pro Server
was not installed. Install the Server.
IWB device
information does
not display on the
server interface.
Whiteboard was not
connected to the computer.
Use cable provided to connect the
computer.
Whiteboard fails to
self-inspection.
Check whether there are objects
pressing against the whiteboard. If
there are, please clear them away.
Calibration
fails.
Parts of
calibration cross
points are
invisible on the
whiteboard.
The projected image is
too large or doesn’t
completely fill your
interactive whiteboard’s
screen.
Adjust the projector’s position.
Tap calibration
point but the
mouse cursor
could not move to
the point.
Switch between
small-scale and large-scale
projection without
calibration resetting.
Reset calibration and recalibrate
after switch.
Mouse cursor
can’t move to the
next calibration
point any more.
1. Reset calibration and
recalibrate.
2. Check if there are objects on the
infrared frame. If there are,
please clear them away.
Unable to
write
Mouse cursor is
moving while
there’s no
handwriting.
Software is not in writing
mode.
Switch to the writing mode and the
mouse cursor icon shows as a pen.
Mouse cursor
icon shows as a
pen but fails to
write even in
writing mode.
The pen stroke color are
the same as or similar to
the background color.
Change pen color or background.
Writing
accuracy
deviation
Large deviation
on some parts of
the whiteboard.
Inaccurate calibration. Recalibrate
Projective distortion. Adjust projector.
Writing is
delayed.
Conflict with antivirus
software. Close the antivirus software.
Too many programs are Shut down programs not used for
23
running at the same time. the moment.
Whiteboard
touch is
available
while
hotkeys and
pen tray do
not work.
Flow!Works Pro Server is
not running.
Restart Flow!Works Pro to run its
Server. If Flow!Works Pro Server
does not appear even after restart,
please right click Flow!Works Pro
icon, select “Open file location” ,
find and install the Server.
Hardware configuration is
too low. Upgrade hardware configuration.
Specifications
High precision infrared touching frame
Resolution up to 32767*32767 through interpolation algorithm;
Supporting multi-touch: 10 points;
Response Speed: 6ms;
Touching Accuracy: 90% touching area±2mm;
Input Mode: Finger, pen or any other opaque object;
Output Mode: Coordinate output;
Number of Clicks in Theory: Infinite;
The Minimum Input Object: 5mm;
Anti-phototaxis: All angle anti-highlight
Interface Type: USB.
Electronic Feature:
Power Supply Mode: USB;
Supply Voltage: DC+5V±5%;
Operating Current: <200mA