Information Technology Support Group Information Technology Support Group

Restructure – effective July 2003

Challenges -

• Budget Reduced

• Fewer staff

• Bond related activities

WelcomeWelcome

Why Why

Not a new idea. We began discussing Districtwide “Technology Support” in November 1999

Why Why

Not a new idea. We began discussing Districtwide “Technology Support” in November 1999

The budget crisis forced each College and the District Office to reduce staff in the technical areas. Yet, the workload remains approximately the same.

It was the Right Thing to do!

Personnel ImplicationsPersonnel Implications

Budget reductions at the Colleges and District• Fewer employees and studentsFewer employees and students

Personnel ImplicationsPersonnel Implications

Budget reductions at the Colleges and District• Fewer employees and students

Four less Tech Support positions• CSM 1 Media Tech II, Cañada 1 CST, District 2 CST

Personnel ImplicationsPersonnel Implications

Budget reductions at the Colleges and District• Fewer employees and students

Six less ITS positions• CSM 1 Media Tech II, Cañada 1 CST, District 2 CST & 2

Senior Programmer I

Personnel ImplicationsPersonnel Implications

Budget reductions at the Colleges and District• Fewer employees and students

Four less technology support positions• CSM 1 Media Tech II, Cañada 1 CST, District 2 CST & 2

Senior Programmer I

New job descriptions • Combining CST and Electronic Technician• Update Media Tech II

ITSITS

Information Technology ServicesInformation Technology ServicesInformation Technology ServicesInformation Technology Services

Technology Technology SupportSupport

Technology Technology SupportSupport Training Training Training Training

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ITSITS

Information Technology ServicesInformation Technology ServicesInformation Technology ServicesInformation Technology Services

Frank VaskelisDirector ITS

Jim Petromilli, Eric RaznickTechnology Liaisons

Brad WithamTechnical Services Supervisor

IT SUPPORT TECHNICIANSIT SUPPORT TECHNICIANS

Richard Golz Charles Jones Dave JorgensenMartyns Kanu Dick Lee

Richard Golz Charles Jones Dave JorgensenMartyns Kanu Dick Lee

Wendy Lum Annette PerotMax PetschauerAdam West

Wendy Lum Annette PerotMax PetschauerAdam WestChuck LaMereRich TiddChuck LaMereRich Tidd

Multimedia SpecialistsMultimedia Specialists

Mike TylerKevan PetersenSalah Webb

Mike TylerKevan PetersenSalah Webb

Technology LiaisonTechnology Liaison

Technology Liaison

The Technology Liaison position is responsible for ensuring that each College’s administrative and instructional technology infrastructure is maintained at peak performance at all times. The Liaison position ensures that the necessary computer, software, and network resources are available to support each Colleges instructional priorities.

The Technology Liaison serves as the technology resource for College administration and faculty. By invitation, the Technology Liaison attends administrative, departmental, and faculty meetings. The Liaison has a dotted-line reporting responsibility to the appropriate College administrator.

The Technology Liaison positions primary responsibility is to ensure that the necessary technology resources are available to help each College meets its goals.

Sample duties:

serve as a technology resource to the College

assist campus with layout & equipment specifications

develop & maintain a College technology plan

work with campus to develop a technology budget

assist campus with equipment specification

assist with lab layout and setup

provide overall campus technology leadership

Technology LiaisonTechnology Liaison

Technology Liaison

The Technology Liaison position is responsible for ensuring that each College’s administrative and instructional technology infrastructure is maintained at peak performance at all times. The Liaison position ensures that the necessary computer, software, and network resources are available to support each Colleges instructional priorities.

The Technology Liaison serves as the technology resource for College administration and faculty. By invitation, the Technology Liaison attends administrative, departmental, and faculty meetings. The Liaison has a dotted-line reporting responsibility to the appropriate College administrator.

The Technology Liaison positions primary responsibility is to ensure that the necessary technology resources are available to help each College meets its goals.

Cañada T - Th 9:00 - 5:00

Skyline M W F 9:00 - 5:00

Cañada T - Th 9:00 - 5:00

Skyline M W F 9:00 - 5:00

Jim Petromilli

College of San Mateo

District Office

College of San Mateo

District Office

Eric Raznick

ITS - TECHNICAL SERVICES TEAM